2014 Jeep Compass Seats Problems

Your passenger seat's headrest suddenly deployed while you were driving on the highway, striking your 12-year-old child in the head. There were no warning lights or alerts before this happened. This appears to be a defect in the headrest mechanism that needs immediate investigation and repair.

Your driver's side head restraint unexpectedly opened and broke inside while your car was parked, with no accident or warning. The broken plastic means it can't be reassembled to its original safe position, leaving your neck support compromised. The dealer is claiming Jeep won't cover it under warranty and that replacement parts must be specially ordered, which has delayed repairs for months.

The drivers side headrest active restraint deployed, there was no accident or hit to it. Upon inspection there was broken plastic peices found and the head rest could not be reset. I saw on some sites that this was a known issue and the warranty was extended 10 years from 2022.

Headrest deployed, it can be inspected upon request. Headrest eployed after just closing the door, it impacted hard against the back of my head while parked, had this happened while driving it would've caused a serious accident. After getting home safely I did a quick resesrch of this issue with several reports from other car owners, plan on going to the dealer tomorrow to report the issue with them. Since it just happened I will report it to the dealer tomorrow but will keep a record for insurance report. No, there was no signs or alarms when the system failed, just with a visual inspection you can see broken plastic where it was supposed to be connected.

Headrest popped open while driving and hitting me in back of head

While driving on the road my passenger side headrest deployed. I was not braking just driving at a cruising speed. I have a picture of the headrest deployed. The sound of this unit activating distracted me from my driving and the sound was quite loud and very unexpected. I have not brought it to the dealer as I see this is not an active recall for my vehicle for this malfunction, but I am afraid if this happens with the driver headrest it may cause injury and a accident. There were no warning lights prior to the unit deploying and this was the first time this occurred.

The headrest’s whiplash safety feature popped unexpectedly while sitting in driveway, breaking the plastic inside.

PASSENGER HEADREST DEPLOYED WITHOUT PROVOCATION WHILE SITTING IN A DRIVEWAY.CLIPS BROKEN SO CANNOT RESET.

IN THE SUMMER OF 2019 I STARTED A SUMMER JOB TO EARN A LITTLE CASH FOR COLLEGE. AROUND 3-4 WEEKS WHEN I GOT THE CAR. I WENT TO WORK AND ARRIVED FOR 4:30 AM, BECAUSE I WORK WITH MY MOM AND THAT IS WHEN SHE STARTS WORK. FOR ME I START WORK AT 5:00 AM SO I SIT IN THE CAR FOR 30 MINS JUST LISTENING TO MUSIC. AROUND THAT TIME I SUDDENLY HEAR A POP NOISE AND MY HEAD WAS PUSHED FORWARD WITH A DECENT AMOUNT OF FORCE THAT I STARTED HAVING A HEADACHE. I LOOKED AROUND TO SEE IF A CAR HAD HIT ME, BUT I SAW NO CAR IN MOTION AROUND ME AT ALL. THAT'S WHEN I SAW THAT MY HEADREST WAS POPPED OUT AND WAS CONFUSED AS TO WHY. I STILL CONTINUED TO GO TO WORK WITH A HEADACHE AFTERWARDS.*DT CONSUMER STATED HEADSET WAS REPLACED.*JB

THE ACTIVE HEADREST ON THE DRIVER'S SEAT DEPLOYED WHILE THE CAR WAS PARKED AND OFF - THE PLASTIC CLIPS INTENDED TO HOLD IT IN PLACE IN RESTING POSITION SNAPPED AND THE HEADREST IS UNABLE TO BE RESET. NO ONE WAS IN THE CAR AT THE TIME.

HEADREST POPPED LOOSE WITHOUT IMPACT

THE DRIVER SIDE SEAT PANEL KEEP BREAKING OFF. THIS MAKES THE SEAT VERY UNCOMFORTABLE TO DRIVE. IT HAPPENED WHILE I WAS DRIVING. I HAVE HAD THE PIECE REPLACED ONCE AND IT BROKE NOT TOO LONG AFTER THAT.

PASSENGER SIDE HEADREST RESTRAINT DEPLOYED WHILE THE CAR WAS PARKED. IT LOOKS LIKE A PIECE OF PLASTIC BROKE AND IT SPURN APART

WHILE SITTING IN MY DRIVEWAY, THE ACTIVE HEAD RESTRAINT LAUNCHED WITHOUT PROVOCATION. CAR WAS NOT ON WHEN THE AHS BLEW, HITTING ME IN THE HEAD. IT WAS LATER DISCOVERED THAT THE PLASTIC CLIP THAT IS SUPPOSED TO HOLD THE HEADREST TOGETHER WAS BROKEN. I RECEIVED A MILD CONCUSSION, AND FEEL GRATEFUL THAT I WAS NOT DRIVING WHEN THIS TOOK PLACE. *DT*JB *DT *DT *DT *TR 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

THE HEADREST ON THE DRIVER SIDE SEPERATED. (SPLIT AS IF IN AN ACCIDENT) THIS WOULD HAVE BEEN VERY DANGEROUS IF I HAD BEEN DRIVING WHEN THIS HAPPENED. I WAS NOT IN THE CAR WHEN THIS HAPPENED. AFTER INSPECTING THE HEADREST I NOTICED THAT A PIECE OF PLASTIC HAD BROKEN AND RELEASED THE SPRING LOADED HEADREST. THE CAR WAS IN MY DRIVEWAY, I FOUND THE BROKEN HEADREST IN THE MORNING.

THIS WEEK THE ACTIVE HEAD REST DEPLOYED OVERNIGHT WHILE PARKED IN THE DRIVE ON MY 2014 JEEP COMPASS. AFTER INSPECTING IT I NOTICED THAT THE PLASTIC TABS THAT HOLD THE HEADREST IN PLACE WERE BROKEN. THERE IS ONLY 47000 MILES MEANING IT IS NO LONGER UNDER WARRANTY AND THE REPAIR IS VERY COSTLY. I KNOW THIS IS A COMMON AND DANGEROUS PROBLEM WITH MANY JEEP VEHICLES AND THIS REALLY NEEDS TO BE ADDRESSED AND WHY IT HASN'T ALREADY IS BEYOND ME.

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