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2023 Hyundai Palisade Seat Belts Problems

39 owner-reported seat belts complaints from NHTSA data

39
Complaints
1
Recalls
Jan 2025Dec 2023
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Seat Belts Recalls (1)

RECALLCampaign #25V607000

SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.

Fix: Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Additional letters will be sent once the final remedy is available, anticipated June 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Owner Complaints (39)

criticalSEAT BELTS
Filed: Mar 2026

Your seatbelts in the second row have unlatched unexpectedly while driving on 5 separate occasions, putting your children at risk. Your local dealership has had the replacement parts on back order since you purchased the car in September 2025. The fix will require your dealership to install replacement seatbelt hardware once the parts become available.

NHTSA #: 11726594
criticalSEAT BELTS,SEATS
Filed: Mar 2026

Your 2023 Palisade has two seatbelts that are randomly coming unbuckled while driving, which is a safety concern when transporting children. Hyundai has issued a recall to fix this problem, but the dealership is experiencing severe parts shortages—they're only receiving two replacement seatbelt buckles per week, making it difficult to schedule repairs. You'll need replacement seatbelt buckles installed, which requires ordering the recall parts from Hyundai and scheduling service once they become available.

NHTSA #: 11725682
criticalSEAT BELTS
Filed: Dec 2025

I am filing a formal safety complaint regarding an open safety recall involving the rear seatbelts in my 2023 Hyundai Palisade. One of the rear seatbelts will not latch at all, despite following all manufacturer-recommended troubleshooting steps. This defect directly impacts child passenger safety.

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NHTSA #: 11705381
criticalSEAT BELTS
Filed: Jul 2025

The second row seat belts will randomly unbuckle themselves while the car is in motion. As parents this is extremely concerning to us and we are worried about the safety of our children in the event of an accident.

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NHTSA #: 11676308
criticalSEAT BELTS
Filed: Feb 2025

Front driver and passenger as well as second row driver and passenger seat belts have spontaneously unbuckled while we are driving- several times. No one was injured but it puts myself and my family at a huge safety risk. We have almost stopped driving it because we fear the belts will not hold up should an accident of some sort happen.

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NHTSA #: 11644713
criticalSEAT BELTS
Filed: Feb 2025

The front seat belt has unbuckled on it’s own at multiple occasions, the system does alert of the unbuckling but it is a safety hazard if we get into a car accident. It happens randomly without any warning. We did not get it inspected yet

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NHTSA #: 11641578
criticalSEAT BELTS
Filed: Sep 2024

The driver seat belt only locks sometimes. It also will unlock while driving. This is a safety issue if I'm in an accident I can be thrown from the vehicle.

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NHTSA #: 11612726
highSEAT BELTS,FORWARD COLLISION AVOIDANCE
Filed: Mar 2026

Your car hesitates when accelerating at times. Your vehicle is under a seat belt recall that hasn't been fixed yet — the dealership has been waiting for parts for over two months, and the second row seat belts are getting stuck and won't work properly. There's also no available fix for the third row seat belt safety issue. The dealership can't provide you with a loaner car while they wait for parts and service availability.

NHTSA #: 11728213
highSEAT BELTS
Filed: Mar 2026

Your 2023 Palisade has a recalled seat belt issue (Recall #25V607000, issued September 2025), but the dealership told you they don't have the replacement parts in stock to fix it. Since your children use the backseat daily, this is a safety concern that needs to be addressed. Contact Hyundai customer service to find another authorized dealership with parts in stock, or ask about getting a loaner vehicle while waiting for parts to arrive.

NHTSA #: 11724028
highSEAT BELTS
Filed: Jan 2025

Seat belts come unbuckled randomly Has happened multiple times over the past 2 years with drivers seat and second row driver side seat. Switched second row car seat to LATCH install due to safety concern

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NHTSA #: 11636740
mediumSEAT BELTS
Filed: Mar 2026

I've been trying to get defective seat belt replaced since December 2025 as we've had occurrences where the buckle will come unlatched. The dealer just says there are no parts available and it's been 4 months!

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NHTSA #: 11723484
mediumSEAT BELTS
Filed: Mar 2026

The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

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NHTSA #: 11722503
mediumSEAT BELTS
Filed: Feb 2026

The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while driving at various speeds, the front driver's side seat belt buckle failed to remain latched securely.

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NHTSA #: 11719029
mediumSEAT BELTS
Filed: Dec 2025

The seatbelt not only doesn’t buckle on multiple attempts, it has become unbuckled while driving, after knowingly securing it. The dealership says there is a fix but it is back ordered, I have been driving an unsafe vehicle for 2 months and Hyundai has done nothing to ensure my safety.

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NHTSA #: 11706571
mediumSEAT BELTS
Filed: Dec 2025

Subject: Urgent Formal Complaint – Vehicle Withheld, Recall Delays, Inadequate Rental, and Financial Damages Good morning, VIN number [XXX] Hyundai Palisade 2023 I am writing to file a formal complaint regarding the handling of my Hyundai Palisade, which has now been at the dealership for 15 days without a clear timeline for return. My vehicle’s battery is damaged and is covered under warranty.

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NHTSA #: 11704485
mediumSEAT BELTS
Filed: Nov 2025

The contact owns a 2023 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the second-row passenger’s side seat belt inadvertently unlatched while the contact’s daughter was in the seat. No warning light was illuminated.

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NHTSA #: 11700131
mediumSEAT BELTS
Filed: Nov 2025

The contact owns a 2023 Hyundai Palisade. The contact stated that while the vehicle was parked, the driver’s seat belt and the driver’s side second-row seat belt became inoperable. The contact stated that the driver’s seat belt failed to latch properly, and the second-row driver’s side seat belt intermittently failed to latch.

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NHTSA #: 11699923
mediumSEAT BELTS
Filed: Feb 2025

The buckle on the seatbelts in both the passenger side and behind the passenger side in the 2nd row doesn't latch. Sometimes it takes 4/5 times to click the seatbelt in before it latches. It also will randomly unlatch.

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NHTSA #: 11642227
mediumSEAT BELTS
Filed: Jan 2025

The seat belt for the second-row passenger seat on the driver side frequently comes unbuckled. This sometimes happens within minutes of buckling it and sometimes over 20 minutes later. My daughter is in a booster seat, and this happens regardless of whether I buckle her in or she buckles herself in.

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NHTSA #: 11636962
mediumSEAT BELTS
Filed: Jan 2025

The contact owns a 2023 Hyundai Palisade. The contact stated that the front passenger’s side seat belt unintendedly unlatched with an occupant seated in the seat. The contact stated that the alarm sounded as if the seat belt was not being used while the seat was occupied.

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NHTSA #: 11634513
mediumSEAT BELTS
Filed: May 2024

HI, OUR 2023 HYUNDAI PALISADE 3RD ROW middle SEAT BELT pops open while driving. I have read online this is a very popular issue. Happy Hyundai Oak Lawn Dealer said its 550.00 dollars to fix it and not covered under warrantly.

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NHTSA #: 11587786
mediumSEAT BELTS
Filed: Mar 2024

Seat belt buckle of second row bucket seat on driver’s side is malfunctioning. Buckle clips in as expected, and then disengages on its own without user touching it. Seat belt unclicked with a passenger sitting in it, when driver applied brakes coming to a stop.

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NHTSA #: 11580235
mediumSEAT BELTS
Filed: Dec 2023

The seat belt for the driver seat spontaneously unbuckles while the car is in motion. After fastening the buckle, the buckle disengages while driving, with no warning or provocation. This has happened 3 times on the driver seat and once on the 2nd row captain chair.

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NHTSA #: 11561734
mediumSEAT BELTS
Filed: Dec 2023

The contact owns a 2023 Hyundai Palisade. The contact stated that while occupying the front passenger's seat and buckling the seat belt, the seat unbuckled independently. The contact stated that the failure had been recurring.

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NHTSA #: 11561483
lowSEAT BELTS
Filed: Apr 2025

The front passenger seatbelt will randomly release after being securely latched. Has happened at least 20 times. Happens when driving smooth, happens if I slam the brakes.

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NHTSA #: 11652799
lowSEAT BELTS
Filed: Mar 2025

Second row seat belts become unlatched randomly while driving. They have been confirmed "clicked in" and tug tested each time. During driving, the seat belt unlatched indicator comes on and we have to pull over and re- latch the belt.

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NHTSA #: 11648563
lowSEAT BELTS
Filed: Mar 2025

My seatbelt (driver) repeatedly and randomly opens. This has occurred on multiple occasions and with different drivers, and occurs even when the seatbelt is entirely buckled/clicked in.

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NHTSA #: 11647780
lowSEAT BELTS
Filed: Mar 2025

The seatbelts will come unlatched after they have been buckled without notice. It happens to the drivers seatbelt as well as the passenger seatbelt and the seatbelts in the second row. It has been happening for over a year and has happened several times.

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NHTSA #: 11646620
lowSEAT BELTS
Filed: Jan 2025

Second row seat belts come unlatched while driving. This has happened multiple times. 2 times this week, once for each seat.

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NHTSA #: 11638391
lowSEAT BELTS
Filed: Jan 2025

The driver seatbelt and the middle drivers side seatbelt will unlatch randomly while we are driving down the road.

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NHTSA #: 11637605
lowSEAT BELTS
Filed: Jan 2025

Rear passenger seat belt has repeatedly unlatched itself while car is in motion. Occurs without anyone pushing the release button. Has happened multiple times.

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NHTSA #: 11636112
lowSEAT BELTS
Filed: Jan 2025

While driving to work, the seatbelt suddenly unlatched midway through the drive without any pressing of the release button, and nothing close to it that could have pressed on it. This happened while moving (not stopped at a light). The cars seatbelt warning system started beeping to alert that the driver was not buckled.

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NHTSA #: 11635829
lowSEAT BELTS
Filed: Jan 2025

Drivers seatbelt is coming unlatched while I’m driving (maybe 5-10 minutes into the drive).

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NHTSA #: 11635913
lowSEAT BELTS
Filed: Jan 2025

Passenger seatbelt has come unlatched several times while driving.

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NHTSA #: 11635422
lowSEAT BELTS
Filed: Jan 2025

Rear passenger seat belt has unbuckled / unlatched itself multiple times during driving. Unbuckles with passenger in seat.

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NHTSA #: 11633637
lowSEAT BELTS
Filed: Oct 2024

Drivers side seatbelt will sporadically, unlatch on its own. No particular conditions seeming involved. Just buckled one moment, and then unbuckled on its own the next.

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NHTSA #: 11621033
lowSEAT BELTS
Filed: Aug 2024

This has actually happened a few times. That stated, I KNOW I ALWAYS wear my seatbelt because my aunt was killed when she was a teenager (in the late 60's) when she was thrown through the windshield because she wasn't wearing one...so it was DRILLED into us.

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NHTSA #: 11608483
lowSEAT BELTS
Filed: Jul 2024

The front passenger seat belt will not retract. This leave the seat belt useless and is a danger to any passenger. I contacted Hyundai to get an appointment weeks ago and tired to follow up this week and still no one has contacted me.

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NHTSA #: 11605749
lowSEAT BELTS
Filed: Mar 2024

Unable to pull the seat belt in the middle seat, and no seat belt at all pn thired row.

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NHTSA #: 11579002

Other 2023 Hyundai Palisade Issues