2004 Honda Pilot Latches & Locks Problems
4 owner-reported latches & locks complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (4)
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE AUTOMATIC EXTERIOR DOOR LOCKS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT LOCKSMITH WHERE THE DRIVER'S SIDE DOOR WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.
TL*THE CONTACT OWNS A 2004 HONDA PILOT V6. THE VEHICLE WAS PARKED WHEN THE CONTACT OBSERVED THAT THE INTERIOR FRONT DRIVER AND PASSENGER CHROME DOOR HANDLE EXHIBITED A CRACKING AND SEPARATION. THERE WAS ALSO A SHARP EDGE ON THE CHROME PLATE SURFACE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO SEPARATE OCCASIONS FOR THE IDENTICAL FAILURES WITH REPLACEMENT OF THE FRONT DRIVER AND FRONT PASSENGER SIDE HANDLE. THE DRIVER AND PASSENGER SIDE OCCUPANT SUSTAINED MINOR INJURY TO THEIR FINGER FROM THE DEFECTIVE DOOR HANDLE. THE FIRST OCCURRENCE WAS REPAIRED UNDER THE SERVICE WARRANTY. HOWEVER, THE SECOND SERVICE REPAIR COST WAS IN THE AMOUNT OF $40. THE FAILURE MILEAGE WAS 25,000. THE CURRENT MILEAGE WAS 53,000. THE VIN WAS UNAVAILABLE.
ALL FOUR DOOR LOCK ACTUATORS HAVE FAILED. NONE OF THE VEHICLE DOORS LOCK OR UNLOCK WHEN USING A REMOTE OR USING THE POWER LOCK BUTTONS ON EACH DOOR. THE PROBLEM IS NOW PERMANENT ON ALL FOUR DOORS. THE PROBLEM FIRST STARTED ON THE FRONT TWO DOORS AND EVENTUALLY TO THE REAR TWO DOORS. ALL FOUR DOOR ACTUATORS HAVE FAILED. I AM CONCERNED A DOOR WILL BE LEFT UNLOCKED AND MY PERSONAL BELONGINGS WILL BE STOLEN. IN ADDITION, THERE IS NO WAY FOR ME TO AUTOMATICALLY LOCK ALL FOUR DOORS WHILE I AM DRIVING, SUCH AS IF I FEEL UNSAFE IN A LOCATION I AM DRIVING AND WANT TO IMMEDIATELY LOCK ALL THE DOORS WHILE IN THE DRIVERS SEAT (FOR EXAMPLE, SITTING AT A STOP LIGHT AND SOMEONE APPROACHES MY CAR). *TR
3 OF 4 ELECTRONIC DOOR LOCKS UNRESPONSIVE ONE BY ONE, ALMOST SIMULTANEOUSLY (WITHIN A MONTH OR TWO), EACH DOOR LOCK BECAME UNRESPONSIVE TO THE MASTER/DRIVER'S SEAT CONTROLS. ALSO DO NOT WORK USING KEY FOB. DOORS MUST BE MANUALLY LOCKED AND UNLOCKED AND KEY DOES NOT WORK IN FRONT PASSENGER DOOR TO LOCK OR UNLOCK. THE ONLY DOOR LEFT WHERE THE LOCK WORKS PROPERLY IS THE DRIVER DOOR. THE "BROKEN" LOCKS SOUND LIKE THEY ARE WORKING, BUT THEY DO NOT MOVE. DEALER WANTS $200 PER DOOR TO FIX. *TR