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2004 Honda Odyssey Airbags Problems

101 owner-reported airbags complaints from NHTSA data

101
Complaints
10
Recalls
19
Crashes
2
Fires
Jan 2015Dec 2013
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Airbags Recalls (10)

RECALLCampaign #19V182000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.

Fix: Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.

RECALLCampaign #19V501000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Fix: Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.

RECALLCampaign #19V499000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Fix: Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.

RECALLCampaign #18V268000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.

Fix: Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.

RECALLCampaign #15V320000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.

Fix: Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.

RECALLCampaign #16V344000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling certain model year 2003-2006 Acura MDX, 2005-2011 Acura RL, 2005-2006 Honda CR-V, 2003-2011 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2011 Ridgeline vehicles originally sold, or that have ever been registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Honda is recalling certain model year 2003-2006 Acura MDX, 2005-2008 Acura RL, 2005-2006 Honda CR-V, 2003-2008 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2008 Ridgeline vehicles originally sold, or that have ever been registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Honda is recalling model year 2002-2004 Odyssey and model year 2003-2004 Acura MDX, Honda Element, and Honda Pilot vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Fix: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began June 27, 2016. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KA0, KA1, KA2, and KA3.

RECALLCampaign #14V700000

AIR BAGS

American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.

Fix: Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.

RECALLCampaign #15V045000

AIR BAGS:FRONTAL

Honda is recalling certain model year 2003-2004 Honda Odyssey vehicles manufactured February 13, 2002, to August 13, 2004, and 2003 Acura MDX vehicles manufactured February 21, 2002, to September 23, 2003. Due to electrical noise, a component in the air bag control module may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

Fix: Honda dealers will replace the supplemental restraint system electronic control unit (SRS ECU). The recall began on February 22, 2016. Owners may contact Honda customer service at 1-800-999-1009. Honda's number for this recall is JN6 (Odyssey), and JN7 (MDX). Note: This recall supersedes recall 13V-412. Vehicles that had a noise filter installed as the remedy for that campaign need to have the SRS ECU replaced under this campaign.

RECALLCampaign #14V353000

AIR BAGS

American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.

Fix: Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.

RECALLCampaign #13V412000

AIR BAGS

Honda is recalling certain model year 2003 and 2004 Odyssey and model year 2003 Acura MDX vehicles. Due to electrical noise, a component in the air bag control module may fail causing the front air bags, side curtain air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.

Fix: Honda will notify owners, and dealers will install a noise suppressor unit, free of charge. The recall began on November 1, 2013. A renotification letter went out on July 11, 2014 for the 2003 Acura and the 2003-2004 Odyssey. Owners may contact Honda at 1-800-999-1009. Honda's recall numbers are JC2 (Honda Odyssey) and JC3 (Acura MDX).

Owner Complaints (101)

criticalAIR BAGS
CrashFiled: Feb 2023

Your driver-side front airbag deployed suddenly while you were driving at 20 mph, even though there was no accident or impact. This unexpected deployment caused you to lose control and drive off the road, where your vehicle hit a tree and sustained front-end damage. The airbag system may have a faulty sensor or wiring issue causing it to trigger without a collision.

NHTSA #: 11505893
criticalAIR BAGS,WHEELS
Filed: Sep 2022

Your airbags have not been properly repaired despite three separate visits to the dealership. Honda customer service promised to follow up by the end of the week but did not contact you. The airbag system may need to be inspected and replaced by a certified technician to ensure it functions properly in a crash.

Parts you may need:

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NHTSA #: 11487045
highAIR BAGS,SEAT BELTS
Filed: Mar 2024

Your SRS (airbag system) warning light is on. The dealer indicated the problem could be either a faulty airbag or a defective seatbelt buckle, likely on the driver or passenger side. Until this is diagnosed and repaired, your airbags may not deploy in a crash. A mechanic will need to scan the SRS system codes and inspect both the airbag components and seatbelt buckles to identify which part is causing the warning.

NHTSA #: 11579840
highAIR BAGS
Filed: Jul 2023

After your driver's airbag inflator was replaced as part of a recall, your horn started honking unexpectedly when you hit bumps or moved the steering wheel. The original dealership made an adjustment that temporarily helped, but the problem returned. A second dealership discovered that the wrong inflator part had been installed during the recall service. When you returned to the original dealership for correction, they refused to fix it. The issue likely requires removing the steering wheel and replacing the airbag inflator with the correct part.

NHTSA #: 11530848
highAIR BAGS,WHEELS
Filed: Sep 2022

Your Odyssey is making a heavy grinding noise coming from the rear passenger side, but no warning lights are showing up on your dashboard. The dealership inspected the vehicle but the recall status for your car remains incomplete. The repair may involve inspecting and potentially replacing rear suspension or wheel components causing the grinding sound.

NHTSA #: 11484276
highAIR BAGS
Filed: Jul 2021

Your airbag deployed and you took your Odyssey to Honda for replacement. The dealer said they couldn't complete the work without contacting corporate to determine costs, but then failed to follow up with you despite multiple calls and promises to get back to you. You were left without clear information about repair status or pricing.

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NHTSA #: 11426752
mediumAIR BAGS,SEAT BELTS
CrashFiled: Jul 2020

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED WHILE DRIVING 25 MPH, WHEN ANOTHER VEHICLE T-BONED INTO THE REAR DRIVER SLIDING DOOR. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED HE SUSTAINED A TEAR IN HIS LEFT SHOULDER AND A HERNIATED DISK ON HIS LOWER BACK BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO LOCAL DEALER PLANET HONDA (2285 US-22, UNION, NJ 07083, (908) 964-1600). IN A SECOND INCIDENT WHILE DRIVING APPROXIMATELY 25 MPH A DEER CRASHED INTO THE FRONT OF THE VEHICLE CAUSING SEVERE DAMAGE TO THE FRONT END BUT NO AIR BAGS DEPLOYED AND THE DRIVER SIDE SEAT BELT FAILED TO SECURE THE DRIVER. A MESSAGE SRS FAILURE HAD DISPLAYED. THE DRIVER SUSTAINED A TORSO INJURY AND SMALL LACERATIONS FROM THE SHATTERED GLASS. NO MEDICAL TREATMENT WAS REQUIRED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO ROUTE 22 HONDA (1480 N. BROAD ST, HILLSIDE NJ) WHO REPLACED THE DRIVER SIDE SEAT BELT AND BUCKLE WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,631. *LN

NHTSA #: 11331968
mediumAIR BAGS
Filed: Jan 2020

MY DAD RECIEVED A LETTER IN THE MAIL SAYING HE HAS TO MAKE AN APPOINTMENT TO FIX THE AIRBAG AND THE WEB SITES ARE NOT EVEN HELPING HIM MAKE AN APPOINTMENT.

NHTSA #: 11297724
mediumAIR BAGS
Filed: Aug 2019

I RECEIVED A LETTER FROM HONDA AUTOMOBILE DIVISION INFORMING ME OF THE RECALL, AND STATING IN THE LETTER "FREE RENTAL CARS ARE AVAILABLE TO THE VEHICLE OWNER FOR THE DAY OF THE RECALL REPAIR, OR LONGER IF A REPLACEMENT PART IS TEMPORARILY UNAVAILABLE." I CALLED A LOCAL HONDA DEALER TO ARRANGE THE RECALL REPAIR AND WAS INFORMED THEY DON'T OFFER THE FREE RENTAL CAR SERVICE. I CALLED HONDA AUTOMOBILE DIVISION TO ENQUIRER ABOUT THIS SERVICE. THEY TOOK MY INFORMATION AND WILL HAVE AN ANSWER FOR ME WITHIN 24-48 HOURS I CAN EXPECT A CALLBACK WITH AN AUTHORIZATION SERVICE. THE WAY THE LETTER IS WORDED IMPLIES A FREE RENTAL IS AVAILABLE, NO WHERE IN THE LETTER DOES IT STIPULATE UPON DEALER APPROVAL, OR ANY FINE PRINT INDICATING ANY STIPULATIONS AROUND THE FREE CAR RENTAL. FROM THE LETTER, I EXPECT A LOANER WHILE REPAIRS ARE PERFORMED, YET HONDA HAS TO AUTHORIZE THIS. THE DEALER INFORMED ME TO BRING THE LETTER IN WITH ME BUT I CAN'T TAKE THE TIME TO TRAVEL THERE IN CASE I'LL BE DENIED A RENTAL. MY JOB REQUIRES I TRAVEL PERIODICALLY, AND IF SUCH ARISES WHILE MY VEHICLE IS BEING REPAIRED UNDER THE RECALL, I WILL NEED A LOANER. I WILL BE HAPPY TO PROVIDE A SCAN OF THE LETTER IF NEEDED BUT UNFORTUNATELY WE DON'T HAVE A SCANNER AT WORK.

NHTSA #: 11241018
mediumAIR BAGS
Filed: May 2019

2004 HONDA ODYSSEY EX. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALLS. *LD *JS

NHTSA #: 11209872
mediumAIR BAGS
Filed: Apr 2019

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) BY GILLMAN HONDA (10595 W SAM HOUSTON PKWY S, HOUSTON, TX 77099, (866) 935-8321); HOWEVER, THE AIR BAG WARNING INDICATOR ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 157,000.

NHTSA #: 11204733
mediumAIR BAGS
CrashFiled: Apr 2019

TL* THE CONTACT OWNED A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V182000 (AIR BAGS). WHILE DRIVING 40 MPH IN INCLEMENT WEATHER, THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO A CONCRETE BARRIER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S WIFE SUSTAINED NECK ACHES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,571.

NHTSA #: 11196674
mediumAIR BAGS
Filed: Jan 2018

AMERICAN HONDA MOTOR CO., INC GIVES ME THE RUN AROUND ON FOLLOWING THE TAKATA RECALL.

NHTSA #: 11063265
mediumAIR BAGS,UNKNOWN OR OTHER
Filed: Dec 2017

TAKATA AIRBAG RECALL:I GOT AN INFORM THAT LET ME MAKE SURE IF NEED REPAIR MY AIRBAG AND TRY TO GET A FREE REPAIR HERE.

NHTSA #: 11056257
mediumAIR BAGS
Filed: Dec 2017

TAKATA RECALL

NHTSA #: 11052283
mediumAIR BAGS,SERVICE BRAKES
Filed: Nov 2017

I HAVE RECEIVED MANY NOTICES ABOUT SEVERAL DIFFERENT RECALS

NHTSA #: 11045513
mediumAIR BAGS
Filed: May 2017

I TOOK MY VEHICLE IN TO THE SERVICE DEPARTMENT TO HAVE A RECALL PERFORMED. THEY WERE TO REPLACE THE SRS ELECTRONIC CONTROL UNIT REPLACED. WHEN I TOOK THE VEHICLE IN THERE WERE NO WARNING LIGHTS ON. AFTER THEY COMPLETED THE RECALL MY SRS WARNING LIGHT IS ON. THE LIGHT HAS NEVER BEEN ON IN THE 10 YEARS THAT I HAVE OWNED THE VEHICLE. SO AS IT TURNS OUT I TOOK A CAR WITH NO PROBLEMS IN TO THE DEALER TO HAVE A RECALL PERFORMED AND THEY RETURNED A DEFECTIVE CAR TO ME. THEY REFUSE TO FIX WHATEVER THEY DID TO CAUSE THE SRS MALFUNCTION LIGHT TO COME ON AND STAY ON.

NHTSA #: 10986372
mediumAIR BAGS,SEAT BELTS
Filed: Apr 2017

SRS LIGHT IS ON.DEALERSHIP IS CHARGING A DIAGNOSTIC FEE AND POSSIBLY MORE CHANGES THEREAFTER. ANYTHING RELATED TO SEAT BELTS IS SUPPOSED TO HAVE A LIFETIME WARRANTY.

NHTSA #: 10970682
mediumAIR BAGS,VEHICLE SPEED CONTROL
FireFiled: Mar 2017

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. WHILE PARKED, THE AIR BAG MADE AN ABNORMAL NOISE AND THE VEHICLE ACCELERATED. THE VEHICLE CAUGHT ON FIRE. THE CONTACT SUSTAINED INJURIES TO THE EYE AND ARM THAT REQUIRED MEDICAL ATTENTION. THE CONTACT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE OF AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

NHTSA #: 10957848
mediumAIR BAGS,UNKNOWN OR OTHER
Filed: Feb 2017

NHTSA TICKET #: 1068744 I AM SUBMITTING THIS COMPLAINT BECAUSE I TOOK MY 2004 HONDA ODYSSEY TO RUDOLPH HONDA IN EL PASO, TX TO CORRECT FOUR RECALLS. THE RECALLS WERE NOT CORRECTED BECAUSE MY VEHICLE NOW HAS ITS SRS INDICATOR LIGHT CONSTANTLY ON ALONG WITH THE SIDE AIRBAG OFF AND PASSENGER AIRBAG OFF INDICATOR LIGHTS FLASHING. FAILED COMPONENT 2: SRS ECU

NHTSA #: 10953548
mediumAIR BAGS
Filed: Oct 2016

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A RECALL REPAIR; HOWEVER, THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED. WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED, THE SENSOR INDICATED THAT THE AIR BAG WAS OFF. THE DEALER WAS NOTIFIED BY PHONE, BUT DID NOT PROVIDE THE CONTACT ANY FEEDBACK. THE FAILURE MILEAGE WAS 167,000.

NHTSA #: 10917913
mediumAIR BAGS
Filed: Sep 2016

TAKATA RECALL. WE RECEIVED A SAFETY RECALL NOTICE FROM HONDA IN JUNE 2016 REGARDING A PROBLEM WITH OUR PASSENGER FRONTAL AIRBAG INFLATOR. THE NOTICE SAID HONDA WOULD REPLACE THE AIRBAG INFLATOR FREE OF CHARGE. THE NHTSA RECALL NUMBER IS 16V-344. BEGINNING ON JULY 7, 2016, I TRIED SEVERAL TIMES TO CALL MY LOCAL HONDA DEALER (OURISMAN HONDA IN BETHESDA, MD) TO SCHEDULE AN APPOINTMENT FOR THE REPLACEMENT. HOWEVER, THEY HAVE REFUSED TO CALL ME BACK TO SCHEDULE AN APPOINTMENT. I CALLED AMERICAN HONDA'S CUSTOMER SERVICE NUMBER TO FILE A COMPLAINT AND NO ONE CALLED ME BACK. BOTH AMERICAN HONDA AND THEIR DEALER (OURISMAN HONDA) HAVE FAILED TO REMEDY THIS DEFECT WITHIN 60 DAYS OF THE DATE THAT I FIRST CONTACTED THE DEALER FOR A REPAIR APPOINTMENT (JULY 7, 2016).

NHTSA #: 10906361
mediumAIR BAGS
Filed: Sep 2016

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V3440000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE ON THE CONTACT'S BEHALF. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10903286
mediumAIR BAGS
CrashFiled: Jul 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA ODYSSEY. WHILE DRIVING 35 MPH, THE VEHICLE CRASHED INTO THE CURB. THE FRONT DRIVER SIDE AIR BAG DEPLOYED. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AWAY FROM THE CRASH. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10891567
mediumAIR BAGS
Filed: Jul 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10884029
mediumAIR BAGS
Filed: Jul 2016

TAKATA INFLATOR PASSENGER SIDE RECALL, PART NOT AVAILABLE AND NO ESTIMATE ON TIME FOR PART TO BECOME AVAILABLE

NHTSA #: 10883721
mediumAIR BAGS
Filed: Jun 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT THE SRS WARNING LIGHT ILLUMINATED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000 (AIR BAGS) AND 15V045000 (AIR BAGS). UPON TAKING THE VEHICLE TO THE DEALER TO SCHEDULE THE RECALL REPAIR, THE TECHNICIAN INDICATED THAT THE FRONT PASSENGER SIDE SEAT BELT WOULD NEED TO BE REPLACED BEFORE THE RECALL REPAIR COULD BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10881696
mediumAIR BAGS
Filed: Apr 2016

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 10860177
mediumAIR BAGS
Filed: Mar 2016

I'VE BEEN A LOYAL HONDA CUSTOMER FOR 20 YEARS BUT WILL NEVER PURCHASE A VEHICLE AGAIN FROM HENNESSEY HONDA. WE RECEIVED A RECALL SAYING MY AIRBAGS CAN ARBITRARILY DEPLOY. WITH 2 LITTLE CHILDREN, THIS IS DISTURBING TO ME. I CALL SATURDAY MORNING RIGHT AFTER I GET NOTICE (HENNESSEY HONDA) I'M TOLD TO CALL MONDAY THROUGH FRIDAY AND NO ONE CAN HELP ME ON THE WEEKEND. I STATE THAT I WORK AND THAT IS DIFFICULT TO DO AND DON'T THEY A SERVICE CENTER OPEN ON THE WEEKENDS TO FIX IT AND SHE SAID NO. I REITERATE THAT SOMEONE NEEDS TO INFORM ME IF THE REPLACEMENT PART IS AVAILABLE AND THERE'S A DEFECTIVE POTENTIALLY HARMFUL AIRBAG IN MY CAR. THAT'S WHEN THINGS TAKE A TURN FOR THE WORSE. ED MILLER GETS ON THE PHONE FROM THE SERVICE CENTER AND SAYS THEY REFUSE TO FIX IT ON THE WEEKEND. I STATE I WORK AND HAVE 2 SMALL CHILDREN IN WHICH I'M CONCERNED ABOUT THEIR SAFETY AND THAT MY JOB IS NOT FLEXIBLE AND I CAN'T TAKE OFF, CAN'T THEY PLEASE FIX IT ON THE WEEKEND. WE ARE ABOUT TO TAKE A LONG TRIP TOO! HE RUDELY AND CONDENSENDINGLY SAYS A LOT OF OUR CLIENTS HAVE KIDS AND JOBS AND ARE STILL ABLE TO DO IT DURING THE WEEK, IF YOU CAN'T THEN TO FIND ANOTHER DELARSHIP (THE NEXT IS OVER AN HOUR AWAY) I SAY IN TEARS AT THIS POINT, CAN I PLEASE SPEAK TO YOUR MANAGER. HE PROCEEDS TO LIE AND SAY HAVE ABSOULTELY NO MANAGER. I QUESTION THE VALIDITY OF THAT AND HE REITERATES THEY HAVE NO SERVICE MANAGER AND NO DEALERSHIP MANAGER. I'VE HONESTLY NEVER BEEN TREATED SO BAD BY SOMEONE IN MY ENTIRE LIFE. I DON'T EVEN KNOW WHAT TO SAY, I'M HONESTLY IN SHOCK, I DON'T KNOW WHAT'S WRONG WITH THIS GUY BUT THAT WAS THE MEANEST I'VE EVER BEEN TREATED. WE BROUGHT A BRAND NEW SUV FROM THIS DEALERSHIP A YEAR AGO AND ALWAYS USE THEM FOR SERVICE. TO TALK TO ANYONE LIKE THAT IS SO AWFUL. THEY ARE REFUSING TO FIX IT DURING HOURS I'M NOT AT WORK, DOESNT THAT VIOLATE SOME SAFETY LAWS?????

NHTSA #: 10840018
mediumAIR BAGS
Filed: Mar 2016

THIS IS ABOUT TRYING TO GET OUR RECALL FIXED AT HENNESSY HONDA IN WOODSTOCK GA. THEY ARE NOT FIXING THE RECALL UNLESS IT'S WITHIN 10-3 M-F AND THIS IS THE ONLY PLACE WITHIN 40 MINUTES. HERE WHAT HAPPENED: I RECENTLY RECEIVED A RECALL NOTICE ABOUT MY AIRBAGS. I LIVE IN CHEROKEE GEORGIA AND JUST CALLED MY LOCAL DEALER WHO I'VE HAD GREAT EXPERIENCES WITH WITH PREVIOUS RECALLS AND GETTING IT FIXED ON THE WEEKEND. WHEN I CALLED THIS TIME THEY TOLD US THAT THEY COULDN'T LOOK UP THE RECALL ON THEIR COMPUTER AND THAT THEY DON'T DO RECALLS ON THE WEEKEND. AFTER WE EXPLAINED OUR WORKING SCHEDULE ISN'T CONDUSIVE FOR ANY WEEKDAYS AND THAT THEY FIXED IT LAST TIME. HE SAID THERE IS ABSOLUTELY NO WAY TO FIX THE RECALL ON THE WEEKEND AND IF THEY WE DON'T LIKE IT GO SOMEWHERE ELSE. I'VE NEVER HAD ANYONE TELL ANYONE THAT "MANY PEOPLE HAVE JOBS AND KIDS AND IF YOU CAN'T GET HERE THEN THAT'S YOUR BAD PARENTING." ALL WE WANT TO DO IS GET A RECALL FOR A DEFECTIVE PRODUCT, NOT CALL SOMEONE AND BE INSULTED.

NHTSA #: 10840019
mediumAIR BAGS
Filed: Feb 2016

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10823509
mediumAIR BAGS
Filed: Jan 2016

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10822277
mediumAIR BAGS
Filed: Jan 2016

I RECEIVED A SECOND RECALL NOTICE FROM HONDA LAST MARCH STATING THAT THE SECOND PART FOR AIRBAG RECALL WOULD BE READY IN SUMMER 2015. I CALLED A DEALER A FEW TIMES TO SEE THE PART WAS AVAILABLE. THEY SAID THAT IT WAS NOT AVAILABLE. IT IS ALMOST A YEAR SINCE HONDAY NOTIFIED ME OF THE RECALL. I CANNOT BELIEVE WHY THE PART IS NOT AVAILABLE BY NOW.

NHTSA #: 10819345
mediumAIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES
Crash / FireFiled: Dec 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. WHILE BACKING INTO THE DRIVEWAY, THE VEHICLE MADE AN ABNORMAL NOISE AND ACCELERATED BACKWARDS. THE CONTACT SHIFTED INTO DRIVE AND THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT ATTEMPTED TO ENGAGE THE BRAKES; HOWEVER, THE BRAKES FAILED AND THE VEHICLE CRASHED INTO A PARKED VEHICLE. THE AIR BAGS DEPLOYED AND CAUGHT FIRE. THE CONTACT SUFFERED INJURIES TO THE HANDS AND EYES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT REPAIRED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA #: 10810509
mediumAIR BAGS
Filed: Dec 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10809641
mediumAIR BAGS,SEAT BELTS
Filed: Nov 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR SEAT BELT REPAIRS. AFTER THE REPAIRS, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SRS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. UPDATED 04/22/16*LJ *CN

NHTSA #: 10790278
mediumAIR BAGS
Filed: Oct 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

NHTSA #: 10786740
mediumAIR BAGS
Filed: Sep 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10776579
mediumAIR BAGS
Filed: Sep 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE WAS STARTED AND THE SRS WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY WHEN DRIVING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

NHTSA #: 10766374
mediumAIR BAGS
Filed: Sep 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V320000 (AIR BAGS) AND 15V045000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE.

NHTSA #: 10765063
mediumAIR BAGS
Filed: Sep 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/18/15*LJ

NHTSA #: 10763973
mediumAIR BAGS
Filed: Sep 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10761186
mediumAIR BAGS
Filed: Sep 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. WHILE THE VEHICLE WAS IDLING, THE DRIVER SIDE AIR BAG DEPLOYED AND THE PASSENGER SIDE AIR BAG DEPLOYED THREE MINUTES LATER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. MA 10/25/15 *CN

NHTSA #: 10761010
mediumAIR BAGS
Filed: Aug 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V3200 (AIR BAGS) AND 15V045000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10750351
mediumAIR BAGS
CrashFiled: Aug 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED WHILE DRIVING 45 MPH, THE AIR BAG INADVERTENTLY DEPLOYED CAUSING THE CONTACT TO CRASH HER VEHICLE INTO A UTILITY POLE. THE CONTACT SUSTAINED SECOND AND THIRD DEGREE BURNS ON HER LEFT HAND AND BRUISING ON HER RIGHT KNEE. THE REAR PASSENGER SIDE OCCUPANT SUSTAINED BRUISING ON THE LEFT SIDE OF HER NECK FROM THE RETRACTION OF HER SEAT BELT. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS), NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS), AND NHTSA CAMPAIGN NUMBER: 13V412000 (AIR BAGS). THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 203,046.

NHTSA #: 10749462
mediumAIR BAGS
Filed: Aug 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIRED.THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10747056
mediumAIR BAGS
Filed: Aug 2015

2004 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL NOTICE 15V-320. *SMD THE STATED SHE AND HER HUSBAND NO LONGER OWN THE VEHICLE. *JB

NHTSA #: 10746341
mediumAIR BAGS
Filed: Jul 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10735759
mediumAIR BAGS
Filed: Jul 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10735537
mediumAIR BAGS
Filed: Jul 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10735260
mediumAIR BAGS
Filed: Jul 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10734792
mediumAIR BAGS
Filed: Jul 2015

I BROUGHT MY HONDA ODYSSEY INTO THE KUHN HONDA DEALERSHIP (TAMPA, FL) FOR RECALL WITH REGARD TO THE SUPPLEMENTAL RESTRAINT SYSTEM NHTSA 14V-351 AND 14V-353. THEY MADE THE NECESSARY REPLACEMENTS OF THE AIRBAGS, SRS MODIFICATION AND SHIFT INTERLOCK. AFTER THIS MODIFICATION, THE AIR BAG SRS LIGHT LIT UP AND THEY TOLD ME I NEED A NEW SRS UNIT. THEY STATED THEY COULD SELL ME A USED ONE FOR $350-400 PLUS INSTALLATION. I TOLD THEM I DID NOT WANT A USED SRS UNIT AND WOULD PURCHASE A NEW ONE FROM HONDA. I HAD THEM INSTALL THE NEW SRS UNIT ON DECEMBER 17, 2014. IN MARCH, 2014, I RECEIVED ANOTHER RECALL NOTICE (NHTSA RECALL 15V-045 STATING THAT HONDA SRS UNITS NEEDED TO BE REPLACED AND MY HONDA DEALERSHIP WOULD BE IN TOUCH WITH ME WHEN THEY RECEIVED A NEW SRS UNIT FOR MY VEHICLE. ON JUNE 10, 2015, KUHN HONDA REPLACED MY SRS UNIT A SECOND TIME BUT I DID NOT HAVE TO PAY FOR IT THIS TIME. I SHOULD NOT HAVE HAD TO PAY FOR IT THE FIRST TIME BACK IN DECEMBER 2014 BUT THEY STATED IF I DID NOT THE CAR WOULD NOT BE SAFE. I HAVE A COMPLETE COMPILATION OF RECALLS AND DEALERSHIP RECEIPTS/DOCUMENTATION THAT I HAVE SAVED AND CAN EMAIL IF NECESSARY.

NHTSA #: 10734586
mediumAIR BAGS
CrashFiled: Jun 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK, CHEST, AND KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A POLICE LOT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. ..UPDATED 07-07-15 *BF

NHTSA #: 10731272
mediumAIR BAGS
CrashFiled: Jun 2015

TL* THE CONTACT OWNED A 2004 HONDA ODYSSEY. WHILE DRIVING AT APPROXIMATELY 55 MPH, ANOTHER VEHICLE LOST CONTROL AND CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST, KNEE, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 10/07/15*LJ UPDATED 3/28/2016*JS UPDATED 10/26/2017*CN

NHTSA #: 10726570
mediumAIR BAGS
Filed: Jun 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V045000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10723272
mediumAIR BAGS
Filed: May 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 08/10/15 UPDATED 11/30/2015 *JS

NHTSA #: 10721655
mediumAIR BAGS
Filed: May 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V045000 (AIR BAGS), 14V351000 (AIR BAGS), AND 14V353000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10716782
mediumAIR BAGS
Filed: May 2015

2004 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO THE DRIVER SIDE AND PASSENGER SIDE AIRBAG SYSTEM RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED WITHIN A MONTH OF HAVING THE FIRST RECALL WORK COMPLETED (REPLACEMENT OF THE DRIVER'S SIDE INFLATOR), THE SRS LIGHT ILLUMINATED. THE CONSUMER RETURNED TO THE DEALER WHERE THEY DETERMINED THE PASSENGER SIDE FRONT AIR BAG WAS NO LONGER FUNCTIONING. THE CONSUMER WAS INFORMED THE ENTIRE AIR BAG SYSTEM WOULD NOT OPERATE UNTIL THE REPAIR WAS COMPLETED. THE DEALER ALSO STATED THE PARTS WERE ON BACK ORDER. *JB

NHTSA #: 10714845
mediumAIR BAGS
Filed: Apr 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10713155
mediumAIR BAGS,VEHICLE SPEED CONTROL
CrashFiled: Apr 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. WHILE REVERSING, THE VEHICLE INDEPENDENTLY ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED CAUSING THE CONTACT TO SUSTAIN BURNS ON BOTH HANDS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

NHTSA #: 10712246
mediumAIR BAGS
Filed: Apr 2015

ISSUE #1 HONDA DID NOT NOTIFY ME OF A RECALL ON THE AIRBAG SYSTEM. I FOUND IT ONLINE. NHTSA RECALL NUMBER: 14V-351 MFR CAMPAIGN ID: JH0 RECALL DATE: 06/19/2014 RECALL STATUS: RECALL INCOMPLETE ISSUE # 2 INCORRECT NAME ON RECALL NOTICES MY NAME IS [XXX] . HONDA LISTS MY NAME ON THE RECALL NOTICE AS [XXX] . I HAVE CALLED AND NOTIFIED OF THE PROBLEM IN WRITING MORE THAN ONCE. HONDA OBVIOUSLY HAS PROBLEMS WITH THE CUSTOMER DATABASE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA #: 10703021
mediumAIR BAGS
Filed: Mar 2015

I'M HAVING TROUBLE WITH HONDA OVER MY SRS UNIT. I WAS TOLD IN JANUARY (WHILE I WAS GETTING AN AIRBAG RECALL INSTALLED) THAT MY SRS UNIT WAS FAULTY AND NEEDED TO BE REPLACED FOR $1200. I WAITED FOR MY TAX RETURN AND NOW THERE'S A BRAND NEW RECALL ON THE SRS UNIT BUT THOSE PARTS WON'T BE AVAILABLE FOR SEVERAL MONTHS. BUT IN THE MEAN TIME... MY SRS UNIT IS FAULTY. THEY TOLD ME IN JANUARY THAT IN THE EVENT OF A CRASH MY AIRBAGS WOULD NOT BE DEPLOYED AND MY SEATBELTS WOULDN'T TIGHTEN OR ANYTHING! SO I TOOK IT TO THE DEALERSHIP WHO OFFERED ME A RENTAL UNTIL THEY HAD A CHANCE TO LOOK INTO IT (VERY NICE) BUT NOW THEY ARE SAYING THEY CANNOT OFFER A RENTAL UNTIL THE PART COMES IN, THEY WANT TO RUN A DIAGNOSTIC TEST ON MY DOLLAR ($115 TO BE PRECISE) BECAUSE HE TOLD ME EVEN IF THE RECALLED PART WAS INSTALLED MY SRS LIGHT WOULDN'T TURN OFF-- THAT IT WAS 'MOST LIKELY SOMETHING ELSE'. I AM SO DISAPPOINTED THAT HONDA WOULDN'T TAKE MY SITUATION MORE SERIOUSLY, THIS SEEMS LIKE A HUGE LIABILITY ISSUE FOR THEM. I WOULD EXPECT THEM TO AT LEAST REPLACE MY FAULTY SRS WITH ANOTHER CURRENT MODEL THAT'S NOT FAULTY UNTIL THE PART COMES IN... BUT I HAVE TO PAY FOR EVEN THE DIAGNOSTICS TEST? I'M BAFFLED. *TR

NHTSA #: 10701930
mediumAIR BAGS
Filed: Mar 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER (AIR BAG) WAS RECEIVED IN MARCH OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10701324
mediumAIR BAGS
Filed: Mar 2015

TL*THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE SRS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS AN ELECTRICAL SHORT IN THE PASSENGER SIDE AIR BAG. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

NHTSA #: 10701462
mediumAIR BAGS
Filed: Mar 2015

TL*THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10701068
mediumAIR BAGS
Filed: Mar 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10695189
mediumAIR BAGS
Filed: Feb 2015

TL*THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V412000 (AIR BAGS)HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10690241
mediumAIR BAGS
Filed: Feb 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10682910
mediumAIR BAGS
Filed: Feb 2015

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V045000 (AIR BAGS), 14V700000 (AIR BAGS), AND 14V351000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA #: 10682921
mediumAIR BAGS
Filed: Feb 2015

2004 HONDA ODYSSEY MINIVAN REQUEST TO REPLACE AIRBAGS, IN LIGHT OF THE RECALL. *MW

NHTSA #: 10663864
mediumAIR BAGS
Filed: Jan 2015

HONDA WILL NOT WARRANTY FAILED FRONT PASSENGER SIDE AIRBAGS. DUE TO 36,000/ THREE YEAR WARRANTY EXPIRATION. A FEDERAL MANDATE RECALL ON FRONT AIRBAGS WAS ALREADY EXECUTED ON THIS VEHICLE. WHY HAS HONDA NOT BEEN MADE TO WARRANTY ALL AIRBAGS SYSTEMS ASSOCIATED WITH THE FRONT PASSENGER AND DRIVER SEATS. DOES IT TAKE SERIOUS INJURY OR DEATH TO MAKE THE NHTSA REGULATE MANUFACTURES TO STAND BEHIND THE SAFETY EQUIPMENT IN THEIR VEHICLES FOR THE LIFE OF THE VEHICLE. I HOPE THAT MY COMPLAINT ALONG WITH OTHER VEHICLE OWNER COMPLAINTS ABOUT THIS SAFETY ISSUE WILL BE ADDRESSED ASAP. *TR

NHTSA #: 10676524
mediumAIR BAGS
Filed: Jan 2015

I CONTACTED A HONDA DEALER (HONDA OF COLUMBIA, LEXINGTON, SC 29072) FOR MY ODYSSEY VAN AIRBAG RECALL ON 10 NOV AND FILED THE RECALL REPAIR. I ASKED A SERVICE REP WHAT I NEEDED TO DO WHEN THE AIRBAG WERE NOT SAFE. HE TOLD ME THAT I NEEDED TO KEEP DRIVING MY VAN AT MY OWN RISK WHILE NEW AIRBAGS WERE ON ORDER! ON 31 DEC, I WENT TO THE DEALER AND ASKED THE STATUS OF MY AIRBAG RECALL FIX STATUS. THEY GAVE ME THE SAME ANSWER THAT I HAD TO DRIVE MY VAN AT MY OWN RISK UNTIL THE AIRBAGS WOULD ARRIVE, BUT DID NOT KNOW HOW LONG IT TOOK. THIS IS ABSOLUTELY NOT RIGHT! HONDA CAR OWNER HAVE TO KEEP DRIVING AT THEIR OWN RISKS WHEN THE SAFETY PROBLEMS ARE CAUSED BY THE COMPANY? THE COMPANY MUST OFFER AN ALTERNATIVE CAR FOR AFFECTED CUSTOMERS UNTIL THEIR CARS ARE FIXED. WAITING FOR 2 MONTHS OR LONGER IS NOT ACCEPTABLE ESPECIALLY WHEN THE RECALL MAY CAUSE A FATAL RESULT. *TR

NHTSA #: 10669562
mediumAIR BAGS
Filed: Dec 2014

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT RUST WAS DISCOVERED UNDERNEATH THE PASSENGER SIDE AIR BAG INFLATOR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

NHTSA #: 10667627
mediumAIR BAGS
CrashFiled: Nov 2014

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPACE, THE VEHICLE VIOLENTLY ACCELERATED CAUSING THE VEHICLE TO CRASH INTO A TREE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED TWO LACERATIONS TO THE LEFT ARM, BURNS ON THE LEFT AND RIGHT HANDS, AND A SMALL CUT TO THE RIGHT HAND FROM THE AIR BAG DEPLOYING. THE CONTACT REQUIRED MEDICAL ATTENTION. THE FRONT PASSENGER SUSTAINED A BRUISE TO THE CHEST BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA #: 10652178
mediumAIR BAGS
Filed: Oct 2014

DURING THE SUMMER OF 2012 I WAS PARKED FACING THE SUN. WHEN I STARTED MY CAR THE SRS (AIR BAG WARNING) LIGHT ILLUMINATED. AS I DROVE THE 3 MILES TO MY HOME THE LIGHT STAYED ON. WITHIN THE NEXT TWO WEEKS THE SAME THING HAPPENED ABOUT TWO TIMES. HONDA SERVICE COULD NOT FIND ANY CODE IN THE CAR'S COMPUTER INDICATING THAT THERE WAS A PROBLEM. AGAIN DURING THE SUMMER OF 2014 THE SAME THING HAPPENED ONCE. I THINK THIS SRS LIGHT ILLUMINATION MAY BE AN INDICATION THAT THE AIR BAG IS DEFECTIVE. I LIVE IN AND BOUGHT THE CAR IN VIRGINIA. THE RECENT TAKATA AIR BAG RECALL IS A REGIONAL RECALL AND DOES NOT INCLUDE VIRGINIA. HOWEVER, ONE OF THE FATALITIES CAUSED BY THIS DEFECT OCCURRED IN VIRGINIA IN DECEMBER. SO HOT AND HUMID WEATHER IS NOT THE ONLY CAUSE OF THE AIR BAG DEFECT. I BELIEVE MY HONDA ODYSSEY'S AIR BAGS ARE DEFECTIVE AND SHOULD BE RECALLED. *TR

NHTSA #: 10650730
mediumAIR BAGS
Filed: Oct 2014

I HAVE A COMPLAINT ABOUT THE WAY HONDA OFFICIALS AND THE HONDA DEALERSHIP HAVE BEEN HANDING MY REQUESTS TO HAVE MY AIRBAGS REPLACED. MY CAR HAS NOT BEEN INVOLVED IN AN ACCIDENT; HOWEVER, IN ORDER TO SEND THIS COMPLAINT TO YOU I HAD TO ENTER AN ACCIDENT DATE. I HAVE BEEN TRYING SINCE MARCH 2014 TO GET THE DEALER TO REPLACE THE AIR BAGS IN MY 2004 HONDA ODYSSEY. ACCORDING TO A HONDA OFFICIAL AT 1-800-999-1009 AND THE OFFICIAL HONDA WEBSITE, BOTH MY DRIVER AND FRONT PASSENGER AIRBAGS ARE AFFECTED TO BY RECALL NOTICE. HOWEVER, SINCE MARCH I HAVE HAD SEVERAL CONTACTS WITH THE DEALERSHIP AND CONTINUE TO GET A RUN AROUND. THEY WILL NOT REPLACE THE BAGS UNTIL THEY PROVE, IN DIAGNOSTIC TESTS, TO BE DEFECTIVE. I WILL BE CHARGED $90 FOR EACH TEST THEY FIND NEGATIVE. IT WAS MY UNDERSTANDING THAT ALL AIRBAGS FROM THIS REGION OF THE COUNTRY AND BEARING MY VIN, MAKE AND MODEL WERE TO BE REPLACED FREE OF CHARGE. I HAVE YET TO RECEIVE A PAPER RECALL NOTICE, BECAUSE ACCORDING TO A HONDA OFFICIAL ON 9/15/14, THE DELAY IN MAILING THEM OUT IS DUE TO THE LACK OF SUFFICIENT AVAILABLE REPLACEMENT AIRBAGS TO HANDLE THE RECALL NOTICE. I HAVE LEFT SEVERAL VOICE MAIL MESSAGES WITH THE DEALERSHIP WHERE I PURCHASED MY VEHICLE, BUT NO ONE HAS RETURNED ANY OF MY CALLS. JUST WHAT AM I EXPECTED TO DO? HOW LONG MUST I WAIT TO RECEIVE PROPER NOTICE FROM HONDA OFFICIALS? AM I EXPECTED TO PAY FOR ALL OF THE DIAGNOSTIC TESTS? IF AN AIRBAG PASSES A DIAGNOSTIC TEST THERE'S NO GUARANTEE THAT IT WILL NOT DEPLOY AT A FUTURE TIME WITH THE SAME DISASTROUS OUTCOME WE'VE BEEN HEARING ABOUT IN THE NEWS. IS ANYONE ADVOCATING ON OUR BEHALF? *TR

NHTSA #: 10650817
mediumAIR BAGS
Filed: Oct 2014

LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT REGARDING HIS 2004 HONDA ODYSSEY, WHICH IS APPARENTLY ONE OF THE VEHICLES CONTAINING DEFECTIVE AND POTENTIALLY DEADLY FRONT AIRBAGS; PLEASE REFERENCE CONSTITUENT. *SMD

NHTSA #: 10649165
mediumAIR BAGS
Filed: Oct 2014

I RECEIVED A RECALL NOTICE ON MY 2004 HONDA ODYSSEY AND IMMEDIATELY CALLED COGGIN HONDA OF ORLANDO AT THE END OF FEBRUARY 2014. AT THE TIME THE SERVICE PERSON TOLD ME THAT THEY HAVEN'T RECEIVED THE PARTS AS OF YET AND THAT THEY WILL CONTACT ME. IN JUNE I CALLED AGAIN AND WAS GIVEN THE SAME EXCUSE ADDING THAT THEY WERE RUNNING BEHIND. LAST WEEK, ON OCTOBER 7, 2014, I TOOK THE ODYSSEY IN FOR SOME REPAIRS AND ASKED ABOUT WHEN THEY WERE GOING TO FIX THE RECALL OF THE AIR BAGS ON THE VEHICLE AND ONCE AGAIN WERE GIVEN THE EXCUSE OF RUNNING BEHIND. AT THIS POINT I HAVE NO OTHER CHOICE THAN TO MAKE THIS COMPLAIN. THE DEALER HAS NOT SHOWED ME ANY INTEREST ON FIXING THE PROBLEM. WHAT ARE THEY WAITING FOR? ARE THEY WAITING TO SEE IF I HAVE AN ACCIDENT AND HOPING THAT THE AIR BAGS WILL FUNCTION PROPERLY. *TR

NHTSA #: 10644949
mediumAIR BAGS
CrashFiled: Jun 2014

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT SHE CRASHED INTO THE REAR OF ANOTHER VEHICLE AND UPON THE DEPLOYMENT OF THE AIR BAGS, BOTH OF HER THUMBS WERE SEVERELY BURNED FROM THE AIR BAG CONTENTS. THE CONTACT WENT TO THE HOSPITAL WHERE SHE WAS TREATED FOR SECOND DEGREE BURNS. THE VEHICLE WAS NOT DESTROYED AND THERE WAS A POLICE REPORT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000. THE VIN WAS UNAVAILABLE.

NHTSA #: 10598024
mediumAIR BAGS
Filed: Apr 2014

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V412000 (AIR BAGS). THE CONTACT STATED THAT SHORTLY AFTER THE PREVENTIVE REPAIR WAS PERFORMED, THE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE DEALER WAS MADE AWARE OF THE FAILURE HOWEVER, DECLINED TO PROVIDE A REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 117,000.

NHTSA #: 10576792
mediumAIR BAGS
Filed: Dec 2013

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACTS VEHICLE WAS REPAIRED UNDER NHTSA RECALL NUMBER: 13V412000; AIR BAGS. THE AIR BAG WARNING LAMP IN THE VEHICLE REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, IT WAS NOT INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 145,143.

NHTSA #: 10557266
mediumAIR BAGS
Filed: Dec 2013

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 13V412000 (AIR BAGS) THE SUPPLEMENTAL RESTRAINT SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THERE WAS AN AIR BAG SENSOR FAILURE, BUT ONE THAT WAS NONRELATED TO THE RECALL CAMPAIGN. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 123,000.

NHTSA #: 10557317
mediumAIR BAGS
Filed: Dec 2013

TO WHOM IT MAY CONCERN: I RECEIVED A LETTER IN THE MAIL FROM THE HONDA AUTOMOBILE DIVISION ABOUT THE RECALL ON AIRBAGS FOR 2004 ODYSSEYS, AND I CONTACTED THE JEFFREY HONDA DEALER, IN ROSEVILLE, MICHIGAN. A CUSTOMER REPRESENTATIVE SAID THEY WOULD GET BACK TO ME ABOUT THIS BECAUSE THEY WERE NOT AWARE OF THIS, BUT IT HAS BEEN NEARLY A MONTH AND NO ONE HAS GOTTEN BACK TO ME. ARE THE AIRBAGS OKAY, OR DO WE STILL NEED TO GET THEM FIXED? IF WE DO HAVE TO GET THEM FIXED, WHEN WILL THE HONDA DEALERS KNOW ABOUT THIS? PLEASE LET ME KNOW. ANY HELP WOULD BE GREATLY APPRECIATED! THANK YOU IN ADVANCE! *TR

NHTSA #: 10554803
mediumAIR BAGS
Filed: Nov 2013

I RECENTLY RECEIVED A RECALL NOTICE FOR A MODULE IN THE AIRBAG SYSTEM CAUSING IT TO DEPLOY ON ITS OWN. THE ADDITIONAL PROBLEM THAT I AM HAVING IS THE " SRS " LIGHT IS ON WHICH AS I WAS TOLD BY THE HONDA MECHANIC THAT IT MEANS THAT THE AIR BAG MIGHT NOT DEPLOY IF NEEDED . THEY ALSO REFUSED TO FIX THE LIGHT BEING ON BECAUSE THEY SAID THE 2 PROBLEMS HAD NOTHING TO DO WITH EACH OTHER. IT WOULD SEEM TO ME MORE OF A SAFTY HAZZARD THAT THE AIR BAG WOULD NOT INFLATE WHEN YOU WOULD NEED IT AS APPOSED TO GOING OFF BY ITSELF. THEY ARE MAKING ME BRING IT BACK ANOTHER DAY SO THEY CAN CHARGE $115.00 DIAGNOSTIC FEE PLUS OTHER PARTS WHAT IS NEEDED. *TR

NHTSA #: 10553329
mediumAIR BAGS
Filed: Aug 2013

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT MENTIONED THAT ONE MONTH LATER, THE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 88,000.

NHTSA #: 10533851
mediumAIR BAGS
Filed: Jul 2013

DURING THE SUMMER OF 2012 I WAS PARKED IN A PARKING LOT FACING THE SUN. WHEN I STARTED MY CAR THE SRS (AIR BAG WARNING) LIGHT ILLUMINATED. AS I DROVE THE 3 MILES TO MY HOME THE LIGHT STAYED ON. WITHIN THE NEXT TWO WEEKS THE SAME THING HAPPENED ABOUT TWO TIMES. IT HAS NOT OCCURRED SINCE THEN. THE AIRBAGS DID NOT DEPLOY. MY HONDA DEALER MECHANIC CHECKED THE CAR AND INDICATED THAT NO CODES APPEARED IN THE CAR'S COMPUTER SYSTEM TO INDICATE THAT THE SRS LIGHT EVER CAME ON. *TR

NHTSA #: 10524350
mediumAIR BAGS
Filed: Jun 2013

THE AIRBAG FAULT LIGHT HAS BEEN ILLUMINATING RANDOMLY AT VEHICLE STARTUP FOR ABOUT THE PAST 12 MONTHS. I'M AFRAID THE SYSTEM IS NOT WORKING PROPERLY AND COULD RESULT IN UNWARRANTED AIRBAG DEPLOYMENT. *TR

NHTSA #: 10521170
mediumAIR BAGS
Filed: Jun 2013

BEGINNING AROUND NOV. 23, 2012, AIR BAG LIGHT ON DASHBOARD STAYED ON AFTER ITS INITIAL TEST (BLINK ON AND THEN OFF) ONCE IGNITION TURNED ON AND ENGINE RUNNING. OVER NEXT APPROXIMATELY 5 MONTHS, LIGHT WOULD INTERMITTENTLY COME ON AFTER TEST AND THEN STAY ON WHILE ENGINE RUNNING. SEEMS TO OCCUR MORE MORE WHEN THE OUTSIDE TEMPERATURE IS WARM RATHER THAN COLD. HOWEVER, WITHIN THE PAST APPROXIMATELY 1 MONTH (SINCE MAY 2013), LIGHT HAS BEEN STAYING ON CONSTANTLY AFTER INITIAL TEST AND IGNITION TURNED ON. VEHICLE HAS BEEN OPERATING NORMALLY OTHERWISE. I'VE CHECKED ALL SEATBELT CONNECTIONS AND FUSES AND NOTHING ABNORMAL FOUND. NO OTHER DASHBOARD LIGHTS ARE HAVING PROBLEMS, NOR HAVE THERE BEEN ANY ELECTRICAL OR MECHANICAL PROBLEMS WITH THE VEHICLE, SO PROBLEM IS ISOLATED TO AIRBAG SYSTEM. *TR

NHTSA #: 10520026
mediumAIR BAGS
Filed: Jun 2013

INDICATOR SHOWS FRONT PASSENGER AIR BAG IS INOP. THE INDICATION IS SHOWN INTERMITTENTLY, DOES NOT ALWAYS STAY ON. IT IS UNKNOWN IF AIR BAG IS FUNCTIONAL OR IS NOT AT THE TIME. CANNOT REPRODUCE FOR HONDA SERVICE CENTER. *TR

NHTSA #: 10516064
mediumAIR BAGS
Filed: Jun 2013

AIR BAG LIGHT CAME ON. *TR

NHTSA #: 10516149
mediumAIR BAGS
Filed: Sep 2012

DROVE THE CAR ABOUT 20 YARDS, THEN PLACED IT IN PARK TO ALLOW THE REAR VAN DOORS TO OPEN FOR OUR CHILDREN. WHEN THE KIDS GOT IN, I PLACED THE SHIFT LEVER IN DRIVE. IMMEDIATELY, BOTH THE DRIVER AND PASSENGER AIRBAGS DEPLOYED VIOLENTLY. I WAS NOT IN MOTION, WAS NOT STRUCK BY ANY OTHER VEHICLE OR OBJECT, AND MY FOOT WAS ON THE BRAKE. AN OFF-DUTY POLICE OFFICER WAS PARKED RIGHT BEHIND ME SAW THIS AND CAME TO HELP. HE NOTED THAT THE AIRBAG FIRING MECHANISMS CONTINUED TO FIRE. "I'VE SEEN A LOT OF WRECKS" HE SAID "BUT I'VE NEVER SEEN THE AIRBAGS CONTINUE TO FIRE. THE HORN CONTINUED TO BEEP. SHE SUSTAINED POWDER BURNS ON BOTH ARMS, AND WAS, OF COURSE SHOCKED BY THE SURPRISE. IT WAS RAINING AT THE TIME OF THE INCIDENT. THE CAR HAS NOT BEEN DRIVEN FURTHER. I HAD MINOR POWDER BURNS ON MY ARMS, AND OUR EARS WERE RINGING FROM THE LOUD EXPLOSIONS. *TR

NHTSA #: 10474448
mediumAIR BAGS
CrashFiled: May 2012

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT AS HE WAS ACCELERATING FROM A TRAFFIC STOP, A TRUCK CRASHED INTO THE PASSENGER SIDE OF THE VEHICLE WHILE EXITING A PARKING AREA. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND THE VEHICLE WAS TOWED FROM THE SCENE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION NOR WAS THE MANUFACTURER MADE AWARE OF THE INCIDENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE118,000.

NHTSA #: 10457467
mediumAIR BAGS
Filed: Apr 2012

SRS LIGHT COMES ON AND WOULD NOT COME OFF, DEALER REPLACED DRIVER SIDE SEATBELT RECEPTACLE. SRS LIGHT COME OFF FOR A WEEK THEN SRS LIGHT COMES ON AND WOULD NOT COME OFF. *TR

NHTSA #: 10456658
mediumAIR BAGS
CrashFiled: Dec 2011

TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH ON BLACK ICY ROAD CONDITIONS, THE VEHICLE UNEXPECTEDLY CRASHED INTO A RETAINER WALL. THE CRASH WAS DUE TO THE SLIPPERY ROAD CONDITIONS. THE CONTACT SUSTAINED INJURIES FROM THE FRONT DRIVER'S SIDE AIR BAG, WHICH DEPLOYED FORCEFULLY FROM THE STEERING COLUMN AND CAUSED CHEMICAL BURNS TO BOTH OF HER HANDS. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE FROM THE SCENE. THE VEHICLE WAS THEN TAKEN TO A COLLISION CENTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA #: 10440459
mediumAIR BAGS
Filed: Apr 2010

TL*THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STARTED THE IGNITION AND THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE FRONT PASSENGER SIDE AIR BAG WAS INOPERABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE AIR BAG SENSOR MODULE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 79,000. THE CURRENT MILEAGE WAS 79,300. UPDATED 05/12/11 *BF UPDATED 05/12/11

NHTSA #: 10324365
mediumAIR BAGS,EQUIPMENT
CrashFiled: Mar 2010

I GOT CAR ACCIDENT BY MAR 9TH, 2010 WHEN I WAS DRIVING A 2004 HONDA ODYSSEY IN HWY 405 IN IRVINE, ORANGE COUNTY, CA. I HIT THE CAR IN FRONT MY CAR. THE DRIVE SIDE AIR BAG WAS DEPLOYED. MY RIGHT WAIST GOT BAD BURN. IT HAS BEEN TEN DAYS SINCE I GOT THE ACCIDENT, MY WAIST IS STILL BAD. *TR

NHTSA #: 10320925
mediumAIR BAGS
CrashFiled: Jan 2009

1. ON SAT, NOVEMBER 22, 2008, MY FAMILY AND I WERE RIDING IN OUR 2004 HONDA ODYSSEY. WE WERE TRAVELING WEST ON 94 THROUGH MENOMONIE, WI AT A POSTED SPEED OF 65 MPH. IT WAS 6:15 OR SO, AND THE SUN HAD GONE DOWN. THERE WAS A LOT OF TRAFFIC ON THE ROAD AS IT WAS HUNTING SEASON IN WI. WITHOUT WARNING, 2 LARGE DEER JUMPED IN FRONT OF OUR MINIVAN. MY HUSBAND HIT BOTH DEER - ONE WENT OVER THE TOP OF THE VAN, AND ONE WENT UNDER THE VAN - BOTH DEER WERE KILLED BY THE IMPACT. MY HUSBAND DID NOT LOOSE CONTROL OF THE CAR, AND WE DID NOT HIT ANYTHING ELSE. THERE WAS EXTENSIVE FRONT END DAMAGE, AND THE CAR WAS NO LONGER ABLE TO BE DRIVEN. 2. THE FRONT AIRBAGS DID NOT DEPLOY! WHILE THERE WAS NO PHYSICAL INJURY TO EITHER MY HUSBAND OR MYSELF, I KNOW THERE WAS A DEFECT AS THE AIRBAGS SHOULD HAVE DEPLOYED IN A FRONT END IMPACT AT THAT SPEED. 3. NOTHING HAS BEEN DONE TO DATE TO CORRECT THE FAILURE AS FRONT END OF MINIVAN NEEDS EXTENSIVE REPAIR IN ORDER TO BE DRIVEN AGAIN. *TR

NHTSA #: 10253672
mediumAIR BAGS
CrashFiled: Dec 2006

DT*: THE CONTACT STATED WHILE TRAVELING 30 MPH ON DRY NORMAL ROAD CONDITIONS, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER DOOR, AND CAUSED A HEAD ON COLLISION WITH A ONE WAY STREET SIGN. BOTH FRONT AIRBAGS DEPLOYED, AND THE DRIVER SUSTAINED A THERMAL BURN ON THE TOP OF HER LEFT HAND, BRUISED KNEE AND RIGHT RING FINGER. ALSO, THE LEFT SLEEVE OF THE DRIVER'S JACKET SUSTAINED A BURN FROM THE AIR BAG. BOTH OCCUPANTS IN THE CONTACT'S VEHICLE WORE THEIR SEAT BELTS. THE DRIVER'S SEAT WAS 15 INCHES AWAY FROM THE STEERING WHEEL. THERE WERE NO PICTURES AVAILABLE, BUT A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TAKEN TO A TOWING LOT, TO AWAIT INSPECTION. UPDATED 12/28/06. *JB

NHTSA #: 10175189
mediumAIR BAGS
CrashFiled: Nov 2006

DT*: THE CONTACT STATED WHILE DRIVING 40MPH ON A COUNTRY ROAD, THE VEHICLE STRUCK ANOTHER VEHICLE RESULTING IN A REAR END COLLISION, AND THE AIRBAGS DID NOT DEPLOY. THE CONTACT WAS WEARING A SEAT BELT, BUT MINOR INJURIES WERE SUSTAINED. THE VEHICLE WAS TOTALED DUE TO THE EXTENSIVE FRONT END DAMAGE. THE POLICE WERE ALERTED, AND A REPORT WAS PROCESSED. AN INSURANCE ADJUSTOR INSPECTED THE VEHICLE AND DETERMINED THE AIRBAGS SHOULD HAVE DEPLOYED. THE MANUFACTURER WAS ALERTED.

NHTSA #: 10173007
mediumAIR BAGS,SEAT BELTS
CrashFiled: Apr 2005

2004 HONDA ODYSSEY EXPERIENCED PROBLEMS WITH THE AIR BAG EQUIPMENT DURING A MINOR ACCIDENT.***NO ANSWER REQUIRED***.*MR THE CONSUMER'S DAUGHTER'S FOOT BECAME STUCK WHILE TRANSFERRING HER FOOT FROM THE GAS PEDAL TO THE BRAKE THEREFORE WAS UNABLR TO STOP THE VEHICEL. AS A RESULT THE VEHICLE COLLIDED WITH ANOTHER VEHICLE WHICH WAS STOPPED AT AN INTERSECTION. THE DRIVER WAS PINNED IN HER SEAT AND WAS UNABLE TO REMOVER HER SEAT BELT. *NM

NHTSA #: 10119001
mediumAIR BAGS
CrashFiled: Dec 2004

DURING A 35 MPH FRONTAL COLLISION FRONT AIR BAGS DID NOT DEPLOY. CONSUMER WAS ABLE TO DRIVE THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

NHTSA #: 10103159

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