2001 Honda Civic Latches & Locks Problems

HONDA. CONSUMER WRITES IN REGARDS TO VEHICLE HOOD PROBLEMS AND UNSATISFACTORY SERVICE AT DEALERSHIP. *SMD THE CONSUMER STATED AS SHE WAS DRIVING, THE HOOD SUDDENLY UN-LATCHED AND SMASHED THE WINDSHIELD. THE BODY SHOP INFORMED THE CONSUMER, THE HOOD LATCH WAS VERY OLD, AND THERE WAS NO WAY, THE DEALER DIDN'T NOTICE IT. UPDATED 04-14-14 *BF *TR

(1)HOOD OF '01 HONDA CIVIC EX 2-DOOR SEDAN POPPED OPEN AND REMAINED LOOSE, YET STILL ATTACHED WHILE FREEWAY DRIVING; (2) VEHICLE SAFELY NAVIGATED TO BODY SHOP WHERE MECHANIC DISCOVERED THAT THE METAL TO WHICH THE HOOD SAFETY LATCH IS ATTACHED DETERIORATED AND BROKE, CAUSING HOOD LATCH MECHANISM TO BREAK AWAY FROM RADIATOR FRAME; (3) NEW RADIATOR PANEL WAS WELDED TO CAR FRAME & HOOD LATCH REPLACED. *JB

SINCE I BOUGHT MY HONDA CIVIC 2001 IN OCT 2000, THE DOOR POWER LOCKS WILL INTERMITTENLY GET STUCK. WE THEN ARE TRAPPED IN THE CAR. I'VE TAKEN IT TO 2 DIFFERENT HONDA DEALERS AND NEITHER HAVE A SOLUTION. IT'S DANGEROUS, AND SINCE HONDA SEEMS NOT TO CARE, I'M HOPING YOU CAN HELP. I EVEN HAVE RECORDS SHOWING THAT I'VE TAKEN MY CAR TO THE DEALERS.

WHEN EXITING VEHICLE AND DOOR LOCK IS PUSHED DOWN THERE WOULD BE A WIERD NOISE. VEHICLE'S KEY WOULD NOT LOCK OR UNLOCK DOOR. TOOK VEHICLE TO DEALER, AND WAS INFORMED THERE WAS A SPECIAL WAY TO TURN KEY, AND DOOR WOULD OPEN. CONSUMER STATED THAT DOORS CAME UNLOCKED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

ALL FOUR DOOR LATCHES WERE LOOSE. THE DRIVER DOOR LATCH WAS SO LOOSE, IT ALMOST FELL OFF. I HAD TO TIGHTEN ALL FOUR LATCHES WITH THE SUPPLIED TOOLKIT. THIS SEEMED LIKE A VERY SERIOUS PROBLEM TO ME. *AK