2014 Ford Fusion Electrical Problems

Your 2014 Ford Fusion caught fire while parked in your garage, and the vehicle became stuck in park during the incident. This happened less than a year after you purchased it, and you hadn't made any modifications or repairs yourself. The only work done was parking brake service at a dealer before you took ownership. The fire department responded and documented the incident. A thorough electrical and engine system inspection will be needed to identify what caused the fire.

Your rearview camera often fails to display when you put the car in reverse, and when it does work, the image may be flipped or mirrored, making it difficult to see what's behind you safely. The camera only functions reliably about 1 in 10 times, and this failure happens without warning, creating a risk that you might miss pedestrians, children, or obstacles when backing up. Ford dealership inspection didn't resolve the issue since your vehicle was out of warranty, though you're aware that Ford has issued recalls for similar camera failures on 2015 and newer Fusion models. Fixing this will likely require replacement or repair of the rearview camera system and its wiring.

Your backup camera display stopped working and has been completely non-functional for the past year. Ford confirmed that while recalls exist for other model years, none have been issued for your 2014 Fusion. Repairing this will likely require replacing the backup camera unit and checking the wiring or display connections.

Your backup camera intermittently fails — it works sometimes but then stops working, and you get an error message telling you to contact the dealership. This makes it difficult to rely on the camera when reversing. The issue likely involves a loose connection, faulty camera module, or a software glitch that may need diagnostics or replacement of the backup camera assembly.

I went to start my vehicle and none of the electronic instrument panels turned off. The car started but i couldn't see anything on the panel. I turned off the car, waited for a few minutes, and turned it back on. The instrument panel and other electronic screens turned on but I had 8 different lights pop back on. I had my scan tool and pulled various codes regarding the PCM and losing connection to ABS, steering column, power steering, etc. I took it into my mechanic and they were not able to replicate the issue.

The back-up camera has been very intermittent in its operation. Most of the time, it will show up black. I pulled a code saying that there's an communication error. More recently, it has turned on but everything is inversed. When i turn right, the camera is showing it on the left-hand side of the screen.

The backup camera rarely works, even with replacements.

I had multiple coolant leaks in the pass and I have to constantly replace the hose about every 2000-3000 miles Also my screen went out in my dashboard causing me to not be able to make any audio changes or station adjustments in my car Lastly whenever I get ready to increase my speed my car jerks back

Original/factory back-up camera will go blank or not even change displays when the vehicle is placed in reverse. First occurrence began sometime in 2024.

Nothing on my steering wheel that controls dash works

A third party hacked my CPU/Transmission Control System causing malfunction with the engine. The engine randomly would cut off during traffic, and I would need to press gas directly after starting the vehicle to go. My vehicle was fairly new and transmission module should not be ineffective after purchasing my vehicle last July 2023 with less than 80K miles. The notification that makes the vehicle stay in the lane would malfunction randomly notifying me of failure to sensor active crash alert. I also have inability to connect to Ford vehicle app with no reason provided to cut off WiFi connectivity. Please review external IP as I can hear communication of third party observing my way of driving and communication while attempting to drive causing distraction affecting safety of myself, my location placement, and health of the car. Possible CPU/transmission/AC connectivity from July 2023 to Malfunction of vehicle starting 10/2024.

Backup camera operates intermittently in when in reverse, coming on for about 10 seconds before cutting or not coming on at all, which causes near misses when backing up. Also, camera periodically remains on for 10-15 seconds once shifting into drive which is distracting when pulling into traffic and causes near misses. Furthermore, the camera sometimes activates for 10-15 seconds when shifted into drive from park, again very distracting when pulling into traffic. Problem has persisted for at least 5 years, most recent incident today. Service consultant at two different Ford dealers denied knowledge of this problem.

When driving the car will stall out and die in the driving state. This occurs without warning from any sensor light error warnings. After acceleration to 35 it will sputter as if the fuel is not flowing, yet then it will correct but stall and completely die during operation while driving. Have had both the upper and lower full pumps installed within the last calendar yet still currently having the problem or issue. Experiencing the exact same Eco boost concerns as other Ford models have been recalled for as of recent

I've had my Ford Fusion SE ecoboost 1.5, 2014 in for service on 2 separate occasions a day apart for the same reoccurring problems. The first service there was the actions done related to recalls which are consistent with 20S15 A-C and recall 23E03 B. The reasons for my Ford Fusion 1.5 to have been brought to the Premier Ford, Waveland, Ms was as follows: The temperature overheat lamp light was jared, there was 3 leaks from the overheat, there was a Shutter and sounds that came from the engine, (LIMP*)and there was no fuel power through acceleration. There had been moisture located on exhaust before brakedown without having been driven for approximately 10hrs before brakedown. 2ed service was as follows: temperature overheat lamp light jared, no power through fuel to accelerate, and issues starting. LIMP* I had not on this brakedown paid attention to if my Fusion needed water, the engines performance in regards to shakes or sounds nor did I look to notice nor did I look for leaks. I called directly to Premier Ford, Waveland and had my Ford towed in. The service was as follows: 1) 3U2Z*14S411*HYB WPT988 WIRE ASY 2) DS7Z*8501*E PW556 PUMPASP-WATER 3) BE8Z*8507*A GASKET-WATER PUMP 4)VC*13*G 3801132 ANTI-FREEZE 5) 6 BM5Z*6K2543*S437 SCREW 6) BM5Z*6K254*A TENSIONER - TIMING BELT With the parts 261.44 Labor 1748.99 misc charges 50.00 for a total of after taxes 2204.66 I picked up my Ford Fusion on October 4, 2024 and on October 9, 2024 I went beck to the Premier Ford and spoke with the service department because I had to stop and let my Fusion cool every 20 to 30 minutes, I stated that there was some loss of water and it was overheating, the power train light warning notify me of an issue, and that my Fusion would not go over 80miles per hr. The service department associate seemed frustrated with me and argued the fact that it had ran hot and said that the reason for the speed issue was that the lamp was Identifying the keylock complete on pdf

Attachment to last complaint

another attachment!

The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA Campaign Number: 14V736000 (Electrical System); however, the contact was informed by the dealer that during the reprograming of the instrument cluster, the instrument panel system had failed. The contact was informed that to repair the instrument cluster the dealer needed to perform a diagnostic test. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 89,000. Parts distribution disconnect.

"Temporarily lost communication with climate system". This fault has appeared several times. When it comes up, no controls in the vehicle work. This includes ac/heater, windows and radio. My daughter had to drive home from work last week with no ac and no means of putting the windows down. The temperature in the car was pushing 100 degrees. This is not safe and it's not the first time. You can get online and find many examples of the same issue on several models. When I spoke to the local Ford dealer service department, they had no answer.

I have 2014 ford fusion SE. Here lately my car has randomly been unlocking itself not only that popping trunk as well. I have took the time replacing the key fob battery first the checking lock adapters to my doors and also my keypad. I have it checked out. Yet nobody knows. I’m [XXX] with two kids this is very stress as a single parent trust that car is ensured locks it’s not. Yall need to do recall and fix this. I did speak with police department stating issues filing a report I didn’t have number but they said it documentation INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Turned vehicle on one day & the parking break light came on, attempted to disengage with the parking break button but nothing released the breaks. Wouldn’t let me move the car when in drive. After trying to disengage with the button many times, decided to undo the battery because its electric & i was hoping to reset it & wait 20 mins. After doing so the release parking break warning, park break malfunction warning & parking break light was still on & it still didn’t move for another 20 minutes then suddenly after putting it in drive again it let me move. Now the release parking break warning, park break malfunction warning & the parking break light stays on even when actively driving & beeps the entire drive. No auto shops I’ve been to knows how to fix this! HELP PLEASE

Rear view video system is failing either completely or halfway during the back up. Warning message says to contact dealership, who wants to run diagnostics in order to figure out cause. Despite video failure, the audio has continued to work properly. Did not want to pay costly fee to run diagnostics without shopping around for lower price.

“Temporarily lost communication with the Climate System” error. Alert suddenly came on while driving, no prior issues or signs of error. Windows will not go down, air conditioner will not come on, cannot use climate touch screen or control volume from dash.

Rear backup camera intermittently functions. Often going out for the entire duration of backup parking or departing driveway onto street (10 seconds). Reporting date of today but I was un-aware I could report these problems. Seems to have manifested shortly after warranty expiration.

This problem has happened multiple times over the last few years. The windows, air conditioning and radio just stop working. Safety issue - hot day and can't roll windows down or turn the air on! Dealership wouldn't fix it because everything turned back on when we got to dealer, and then again stopped working again later. Very sporadic. Currently not working again.

The contact owns a 2014 Ford Fusion. The contact stated that the horn was inoperable. Additionally, the rearview camera intermittently failed to operate while the vehicle was in reverse. The vehicle was taken to the dealer, where it was determined that the rearview camera and an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.

The trunk on my 2014 ford fusion SE randomly opens. This occurs 3 to 4 times per day. Sometimes while driving, other times while its parked. This obstructs my view, and can cause danger to other drivers if contents in my trunk fly out.

I went to a dealership in north Vernon Indiana and I was told when the parts come in I’ll get a call no one called me to notify me about any parts to fix my recall I never gotten my door latches fixed.

The contact owns a 2014 Ford Fusion. The contact stated that upon driving after the vehicle had been exposed to rain or water at the carwash, the side mirrors would readjust unintendedly while driving. The contact stated that while driving 75 MPH and changing lanes, the failure reoccurred, causing him to lose visibility of another vehicle, which almost caused a crash. The contact was able to continue driving. The vehicle was taken to the local dealer where it was diagnosed that the side mirrors wiring needed to be rewired. The dealer informed the contact that he had to pay for the repair out-of-pocket; however, the contact declined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 118,000.

My 2014 Ford fusion completely lost power and wouldn't even start or turn on novemeber13, 2022. The car was towed to a dealership, and I was told that the coolant was going inside of the engine and causing corrasion. We contacted the warranty company and was told that this was a manufacture's default and that they wouldn't fix/ replace my engine because my whole engine needed to be replaced. I contacted ford and they said there was no recalls on my car and in 2017 I saw on cars.com that the engine/ coolant system for ford fusions from 2014-2017 were recalled but Ford said there was no such recall and that their recalls have an S in them and not a v.

There is an electrical issue where the whole interior/dash system and door panel buttons fault. There is no heat or air flow and the windows will not roll up or down. If the windows are rolled up during summer and it faults the car gets up over 100 degrees quickly. This could kill me and my passengers. Also if it is cold or raining with there being no air flow the front windshield fogs and there is no defrost causing visibility to completely diminish. We have taken to a Ford dealership for repair and they did not fix the issue. This has been an ongoing issue for 2 years. We have also attempted to replace the whole control module and this did not fix the issue. I do not have any more money to put into this car in an attempt to fix the issue and it may not work. This is very unsafe for myself as well as the children in my care with child death tolls growing due to heat exposure in hot cars or freezing in the winter. This is at no fault of my own. No warning signs show on the vehicle prior to this happening.

I have an Electronic Brake System in my Ford Fusion. I rarely use the function. However, when entering into my vehicle, the Electronic Brake System is flashing BRAKE repeatedly, even when I never placed it in that function when turning off my car prior. I went to get my car tested and nothing was found. No problem codes. This may be a defect with the car itself.

Air conditioner turns on by itself. None of the buttons work on the steering wheel unless you hit the steering wheel. Sometimes when you turn on the car all the lights stay on and there is traction issues. If you turn the car back off and then back on it goes away.

The charger for this car has a recall on it. Mine melted before the recall was put in place. I threw what was left of it away. For the recall, 2 dealers have now told me that I have to have the old one in order to get a new one. I also tried contacting Ford directly. All they said was to try a different dealer

When extremely cold or hot air conditioner, heater, windows, locks, radio will not work.

Battery chronically drains when car is sitting for a day or more. This has been happening since we purchased the car in 2016. It seems as if all the components of the car aren't shutting off completely (even when we check carefully to make sure they are off) or that they are coming on later after the car is turned off. This means we never know when the car will die and leave us stranded somewhere. We've replaced the battery several times and the dealership can't seem to fix this ongoing problem. This is also a problem that many other people report as an issue online.

On multiple occasions the trunk has popped open fully on its own. I have woken up to my trunk open on multiple occasions. I even witnessed it open itself. I had used the keypad on my car, then locked my car. I sat on my porch and 10 minutes later I watched the trunk pop open. The keys were on the table so it wasn’t an accidental press of a button. I’ve noticed it usually happens after using the keypad. The keypad also has issues itself and often times in the hot sun the keypad just doesn’t work and can leave you stranded. The trunk thing can happen in any climate though. I’ve had the trunk pop open around 10 times.

Driver’s climate fault. Temporary lost communication with the climate system When this happens the a/c goes out and the windows will not roll down. It it way too hot in Texas for me wife and kids to get stuck with the windows up and the a/c not working. We have it at the dealership several time it their fix does not last.

The charger for the plug-in hybrid component of the vehicle started a fire that damaged my property and vehicle. Ford failed to provide a replacement of the recalled charger, including when vehicle was at dealerships, despite my request at the time. Had I not noticed the fire immediately, it likely would have been catastrophic. Fortunately, I was able to use all of a full fire extinguisher to put it out. I contacted Ford about this matter and was told by their corporate customer service that they had no information or assistance of any kind to provide me. I requested a manager call me however I have not received a call back.

The contact owns a 2014 Ford Fusion. The contact stated while entering and starting the vehicle she noticed that the center console display screen started flashing with lines and numbers running on the screen before going completely white. The contact stated that the failure stayed that way for a couple of days and went away but the failure recurred several times afterward. The next time the failure occurred, the contact was driving at undisclosed speed at night and the screen was flashing continually which made it difficult for the contact to see anything in front of her vehicle. The contact pulled over and restarted the vehicle and continued driving to the residence. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the display was defective and needed to be replaced. The vehicle was not repaired. The contact suffered from epilepsy seizures and was concerned that while driving, the failure could trigger a seizure. The manufacture was made aware of the failure. The failure mileage was 76,046.

TL* THE CONTACT OWNS A 2014 FORD FUSION ENERGI. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER, AND SEVERAL ELECTRICAL FUNCTIONS. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO NAPA FORD (570 SOSCOL AVE, NAPA, CA 94559, (707) 255-2580) BUT WAS NOT YET DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER SUGGESTED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

DASH LIGHT ON ' CHECK CHARGING SYSTEM LIGHT ALWAYS ON, OCCASIONALLY GOES OUT WHEN STARTED, REPLACED ALTERNATOR WHICH WAS TESTED AT 14.3 CHARGING CAPACITY, CHANGED BATTERY, CHECKED SOLENOID- LIGHT REMAINS LIT. IF LEFT PARKED FOR MORE THAN THREE TO FIVE DAYS BATTERY DRAINS AND MUST BE CHARGED TO START CAR. ISSUE STARTED WHEN CAR WAS 2YEARS OLD 2016 - TO DATE. I HAVE PURCHASED 4 REPLACEMENT BATTERIES DUE TO CONTINUOUS BATTERY DRAIN CAUSING BATTERY FAILURE AROUND SIX MONTHS OF NEW BATTERY PURCHASES. NO SOLUTION TO DATE-

THE POWER WINDOWS ALL QUIT WORKING AT THE SAME TIME. AFTER A FEW WEEKS THE PASSENGER FRONT WINDOW STARTED WORKING. I TOOK THE CAR IN FOR A RECALL, AT THAT TIME I ASKED THEM TO CHECK THE WINDOWS AS WELL AS THE LOCKS. THE ONLY WAY TO LOCK THE CAR WAS THE KEY FOB. NO CODES CAME UP WHEN PUT ON DIALYSIS. THE WINDOWS ALL WORKED AFTER THEY CHECKED, THEY SUGGESTED REPLACING THE MASTERWINDOW SWITCH. I DECLINED SINCE THE WINDOWS WORKED. SHORTLY AFTER MY CONTROL PANEL QUIT WORKING I CANNOT GET ANY HEAT OR AIR. THIS WIL PERIODICALLY WORK FOR A FEW MINUTES THEN QUIT. RECENTLY THE LOW TIRE PRESSURE SYSTEM WILL COME ON, TIRE PRESSURES ARE PERFECT, AFTER TURNING OFF THE CAR THE LIGHT GOES AWAY. EVERYTHING EXCEPT THE TIRE LIGHT HAS HAPPENED WHILE DRIVING AND WHILE PARKED. TIRE PRESSURE HAS ONLY HAPPENED WHILE DRIVING. ALSO WHEN THE CONSOLE QUIT WORKING THE OUTSIDE TEMPERATURE DOES NOT SHOW ON THE DASH.

BACK UP CAMERA WOULD BE IN PARK. AS SONN AS I PUT THE CAR IN REVERSE THE SCREEN WOULD GO BLACK OTHER TIMES IT WOULD GO IN AND OUT. SUNROOF SEAL IS LEAKING!!! ENGINE- I NOTICES WHEN IM AT THE STOP LIGHT TURNS GREEN MY VEHICLE TAKE A FEW SECONDS TO ACCELERATE, IT MAKES A HORRIBLE PULL STRAIGHTFORWARD MOTION. I NOTICES THE BODY PAINT CHIPS HORRIBLE IN ODD PLACES ON THE VEHICLE.

MY FUSION HAD INOPERABLE WIPERS AND TURN SIGNALS. THE STEERING WHEEL CONTROLS WOULD NOT WORK OR TOGGLE BETWEEN ANY INFORMATION. THE BLINKERS WOULD NOT WORK AT ALL. WIPERS WOULD ONLY WORK ON FULL SPEED. I HAD TO DRIVE FOR 20 MILES AND THEN EVERYTHING STARTED TO WORK AGAIN.

I'VE HAD MY CAR FOR 5 YEARS. 6 MONTHS AFTER I PURCHASED IT IT STARTED SHOWING TRANSMISSION ISSUES. IT'S ALMOST LIKE IT GETS STUCK IN A GEAR WHEN TRYING TO ACCELERATE , AND THEN IT FLINGS YOUR FORWARD. WHEN DRIVING UP A HILL IT WON'T GO OVER 30MPH. I TOOK IT IN OVER 2 YEARS AGO TO FORD AND WAS TOLD A TRANSMISSION RECALL FOR 2014 FORD FUSIONS WAS COMING. 2 YEARS LATER AND I'M BEING TOLD MY CAR DOESN'T QUALIFY BUT IS SHOWING ALL THE SIGNS THAT'S LISTED ON THE RECALL. JUST LAST WEEK MY CAR SHUT OFF WHILE DRIVING ON THE FREEWAY WITH MY KIDS IN THE CAR. SINCE IT'S HAPPENED 3 TIMES. SINCE IT STARTED SHUTTING OFF WHILE DRIVING A NEW ISSUE HAS PROGRESSED. MY CAR NOW JERKS WHEN TRYING TO ACCELERATE. IF I HAVE THE HEATER IN IT SMELLS LIKE SOMETHING IS BURNING. WE USED A CODE READER AND IT TOLD US TRANSMISSION ISSUES BUT FORD STILL SAYS I DON'T QUALIFY.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT ON SEVERAL OCCASIONS IN REVERSE, THE BACK OVER CAMERA BECAME INOPERABLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO BE DIAGNOSED AND QUOTED OVER 700.00 TO REPAIR. COGSWELL MOTORS (1900 E MAIN ST, RUSSELLVILLE, AR 72801, (479) 968-2665) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.*DT*JB*DT CONSUMER STATED HE DID HIT SOMETHING AND AT THE TIME VEHICLE WAS UNDER WARRANTY. DEALER TOLD THE CONSUMER CAMMERA WAS FINE.*JB

BACK UP CAMERA MALFUNCTION. CAMERA DISPLAY WILL EITHER BE BLACK OR ZOOMED IN AND MIRRORED. HAS GOTTEN WORSE TO THE POINT THE CAMERA FAILS 99% OF THE TIME DUE TO THE HEIGHT OF THE REAR SEATS VISIBILITY IS GREATLY AFFECTED. HAPPENS WHEN PLACING CAR IN REVERSE.

APPEARLLY FORD MOTOR COMPANY KNEW ABOUT APIM SYSTEM MALFUNCTIONING THAT THEY EXTENDED THE WARRANT STARTING FROM 2014 FOR 5 YEARS AND DIDN'T NOTIFY TO THE CUSTOMERS SO AFTER YOUR WARRANTY IS GONE THE APIM SYSTEM WILL NO LONGER WORK AND BY LAW ALL MANUFACTURING NEED TO NOTIFY OF ANY ABNORMAL SITUATION ON YOUR VEHICLE. THEIR UNDERSTANDING IS THAT THIS DOES NOT FALL UNDER A SAFETY RECALL, BUT WITHOUT HAVING THE SPEAKERS OR SOUND WORKING YOU WILL NOT HEAR YOUR SEATBELT CHIME YOU WILL NOT HEAR YOUR MOTOR SENSES CHIME WHEN CROSSING A-LINE, YOU WILL NOT HEAR YOUR VEHICLES CHIME REVERSING NOR WILL YOU SEE YOUR CAMERA. I HAVE SEEN 1000THS OF PEOPLE HAVING THE SAME PROBLEM AND FORD WILL NOT FIX IT BECAUSE "THEIR WARRANTY HAS EXPIRED" THEY ARE REQUESTING $1000 TO FIX IT.HOPEFULLY THIS CAN BE ANNOUNCED FOR ANOTHER CUSTOMERS BEFORE THEIR WARRANTY EXPIRES AND THEY DON'T HAVE TO PAY 1000 DOLLARS LIKE MYSELF

WHILE DRIVING ON A 2 LANE FLAT ROAD THE CAR STARTED LOSING POWER, WHEN I PRESS THE GAS HARDER THE CAR REALLY SPEEDED UP AND AFTER 2 BLOCKS IT STARTED LOSING POWER AGAIN, WITHIN THAT TIME THE "HILL START ASSIST" WARNING LIGHT CAME ON AND WENT OFF LOSING POWER ON AND OFF FOR 5 MILES UNTIL I REACHED HOME. AFTER GETTING HOME I NOTICE THE BRAKE LIGHT DIDN'T GO OFF AFTER 2 HOURS, SO I HAD TO REMOVE BATTERY CABLE. I HAD TO HAVE IT TOWED TO REPAIR SHOP AND THEY REPAIRED BRAKE SWITCH BECAUSE I DIDN'T KNOW IF IT WOULD STOP COMPLETELY.

THE SEAT BELT TIGHTENED UP. I NOTICED IT A FEW DAYS AGO. TODAY WHEN I WAS TRYING TO PUT THE SEAT BACK UP IT WOULDN'T BECAUSE THE SEAT BELT HAS NO SLACK TO LET IT COME UP. *TR

MY 2014 FORD FUSION HAS ELECTRICAL PROBLEMS. THE AC/HEATER JUST COME ON FULL BLAST SOMETIMES AND SOMETIMES NOT AT ALL.. IT IS VERY DANGEROUS WHEN I'M TRYING TO DRIVE IN BAD WEATHER. IT WONT EVEN DEFROST MY WINDOWS CORRECTLY.. MY TRANSMISSION IS SLIPPING AND HAS DONE SO FOR 5 YEARS. FORD DEALERS HAVE NOT HELPED IN ANYWAY EVEN THOUGHT I HAVE A RECALL LETTER STATING THE THERE WAS A RECALL ON THE SHIFTER CABLE. IT SAID THAT MY CAR ISN'T GOING ALL THE WAY INTO GEAR/PARK AND IT COULD CAUSE PROBLEMS FOR TRANSMISSION IN THE FUTURE AND IT HAS. I NEED HELP, PLEASE! THE SHIFTER CABLE BROKE COMPLETELY OFF AND FIDD HAD IT TOWED TO FIX IT. THEY FIXED IT IN LESS THEN 30MINS BUT DID NOT EVEN LOOK AT MY TRANSMISSION AFTER I TOLD THEM THAT MY CAR IS DRIVING HORRIBLE. IT HAS NO POWER HARDLY WHEN I PRESS THE GAS. I HAVE ALMOST BEEN IN SEVERAL BAD WRECKS BECAUSE OF IT. I CAN'T DRIVE OVER 70 MILES AN HOUR SO MY CAR KNOCKING REALLY HARD. ALSO MY HEADLINER ON THE INSIDE OF MY CAR IS FALLING DOWN. FORD SAID THEY WERE MEASURED WRONG WHEN THEY BUILT THESE FORD FUSIONS BUT HAVE YET TO DO A RECALL ON THEM. IT HAS FALLEN DOWN ON MY LITTLE GIRLS HEAD AND MY OWN HEAD WHILE DRIVING AT A DANGEROUS SPEED. *TR

VEHICLE WAS STATIONARY FOOT ON BRAKES IN REVERSE. MY SISTER TOUCHED THE BACK OF THE CAR WITH HER HAND I HEARD A LOUD BEEEEEEEP THEN NEVER HEARD ANY SOUND AGAIN. NOT EVEN WHEN THE KEYS ARE LEFT IN THE IGNITION OR WHEN I'M UNBUCKLED. NOT A SINGLE SOUND. THEN 3 MONTHS LATER THE BRAKES WERE STALLING SO I GOT NEW ROTORS AND PADS AND THEY STILL STALL/ SHAKE. AS IF THAT WASN'T ENOUGH NOW IT JUST DOESN'T START: I'VE GOOGLED ALL THESE PROBLEMS AND I'M NOT THE ONLY ONE. FORD SHOULD NOT BE ALLOWED TO KEEP SELLING THE SAME BROKEN CARS.

THE PROBLEM BEGAN IN FEBRUARY 2019 WHEN THE DESCRIBED CAR BEGAN TO STALL WHILE IN DRIVE, REVERSE AND/OR PARK. CAR SHAKES VIOLENTLY AND THEN DIES STATING 'PRESS BRAKE TO START'. AFTER THE CAR IS PUT IN PARK, TURNED OFF AND BACK ON, CAR RESUMES NORMAL FUNCTION. AFTER FIRST TAKING IN THE CAR, THE TURBOCHARGER WAS FOUND TO BE THE CULPRIT. AFTER GETTING A VERY EXPENSIVE REPAIR DONE, THE PROBLEM RETURNED SHORTLY AFTER. TRAVELING ACROSS THE COUNTRY, THE PROBLEM HAPPENED AGAIN. AFTER RETURNING HOME AND HAVING MORE WORK DONE, THE PROBLEM CONTINUED TO HAPPEN. WHEN ON CITY ROADS, IN THE DRIVEWAY OR PARKING LOTS, THE STALLING CONTINUED. IN ONLY NINE MONTHS, THE NEW SPARK PLUGS NEEDED TO BE REPLACED AND TWO ENGINE COILS HAD FAILED. THEN AFTER THIS WORK WAS COMPLETED, THE PROBLEM CONTINUED BUT NO ENGINE LIGHT HAD COME ON. THEN IN DECEMBER 2019 THE CAR WAS TAKEN TO A FORD DEALERSHIP IN KANSAS TO BE DIAGNOSED. AFTER CLAIMING THE TRANSMISSION NEEDED WORK OR EVEN WORSE POSSIBLE REPLACEMENT, I WAS FACED WITH THE QUESTION OF WHETHER OR NOT TO KEEP THE CAR. AFTER THE CAR WAS FINISHED AT THE DEALERSHIP WITH NO REPAIR DONE OTHER THAN A RECALL, THE ENGINE LIGHT CAME ON AND THE PROBLEM BECAME WORSE: MORE FREQUENT AND MORE INTENSE SHAKING. AFTER MULTIPLE CALLS MADE TO THE DEALERSHIP TO INQUIRE ABOUT AFTER MARKET WARRANTY COVERAGE ON THE REPAIR, THE DEALERSHIP HAS NOT CALLED BACK.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED WHEN ATTEMPTING TO START THE VEHICLE, HE DISCOVERED THE VEHICLE NEEDED TO BE JUMP STARTED BY ANOTHER VEHICLE. AFTER THE VEHICLE WAS TURNED OFF, THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AND THE FAILURE REOCCURRED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,251.

MY 2014 FORD FUSION SE HAS A RECALL ON IT FOR THE BRUSHING TRANSMISSION CABLE. THIS HAS NOT BEEN FIXED AND WHILE I AM DRIVING MY CAR THROWS ITSELF INTO NEUTRAL AND STOPS IN THE MIDDLE OF THE ROAD. SO FAR IT HAS ONLY HAPPENED WHILE TURNING A CORNER. I AM WORRIED ABOUT WRECKING MY CAR. THIS RECALL CAME OUT ON JULY 17TH, 2018 AND I BOUGHT MY CAR SEPTEMBER 21, 2018. SO I NEVER RECEIVED THE RECALL IN THE MAIL. I LOOKED UP RECALLS ON MY VEHICLE AND FOUND THIS. EVEN THOUGH IT'S BEEN A WHILE SINCE I BOUGHT MY CAR, AM I STILL QUALIFIED FOR MY CAR TO GET FIXED WITH NO CHARGE TO ME?.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO RUSSELL BARNETT FORD OF TULLAHOMA LOCATED AT 1106 E CARROLL ST, TULLAHOMA, TN 37388, (931)455-4564, TO BE DIAGNOSED. THE MECHANIC STATED THAT THE FAILURE WAS RELATED TO THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.

DROVE A SHORT DISTANCE TO MEET A FRIEND. WHEN I CAME OUT TO GO HOME MY DASH LIGHTS WOULD NOT WORK, DOOR CHIME AND SEAT PRESETS INOPERATIVE. ALSO DETERMINED ON THE WAY HOME THAT I HAD NO TURN SIGNALS, WINDOW CONTROLS, HIGH BEAMS OR RADIO. LOOKED ONLINE TO DISCOVER THAT FORDS ARE SUSCEPTIBLE TO ELECTRICAL ISSUES. THE LOW KEY BATTERY WARNING HAD BEEN ON ALL DAY PRIOR TO THIS HAPPENING. THIS IS VERY DANGEROUS AS IT IS WINTER HERE AND WE ARE EXPECTING RAIN AND SNOW.

TURN SIGNALS SUDDENLY DID NOT FUNCTION/WIPERS ALSO NON -FUNCTION - STEERING WHEEL BUTTON CONTROLS - NON- FUNCTION DID SOME INTERNET RESEARCH AND SEVERAL HAD THE SAME ISSUE HAPPEN - SEVERAL FORD TECHS RESOLVED WITH CYCLING THE HIGH BEAMS ON THE VEHICLES- I DID THE SAME AND RESOLVED THE ISSUE AS WELL- THIS IS A SAFETY HAZARD AND FELLOW FORD FUSION OWNERS NEED TO BE ALERTED THIS CAN HAPPEN SUDDENLY .

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS STOPPED IN TRAFFIC. THE CONTACT STATED THAT THE NEEDLE FOR THE RPM GAUGE FLUCTUATED; HOWEVER, THE ENGINE DID NOT REV UP. THE VEHICLE STALLED, BUT WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO CAPITAL FORD OF CHARLOTTE (5411 N TRYON ST, CHARLOTTE, NC 28213, (844) 242-1515) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO PROVIDE A PROGNOSIS FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

WHILE DRIVING ON A CALIFORNIA FREEWAY, A FOUL SULFUR SMELL FILLED UP THE CABIN WITH MY FAMILY INSIDE. LESS THAN 12 HOURS LATER, THE CAR BATTERY WAS DEAD AND THERE WAS LEAKED FLUID ALL OVER THE BATTERY. THE FORD MOTORCRAFT BATTERY HAS A 7/16 STICKER, AND WE ARE IN 9/18. THERE WAS NO CORROSION TO THE TERMINALS. THE SMELL THAT WAS RELEASED WAS HYDROGEN SULFIDE, VERY TOXIC AND DEADLY. IT IS ALSO FLAMMABLE. BECAUSE OF THE FAILED BATTERY, WE COULD NOT OPEN THE DOORS EXCEPT FOR THE DRIVER SIDE, WHICH WE OPENED FROM THE OUTSIDE USING THE HIDDEN KEY INSIDE THE FOB. THE OTHER DOORS AND WINDOWS ARE STILL NON-OPERATIONAL DUE TO A DEAD BATTERY. THIS LEADS ME TO MY MAIN CONCERN. IF THE BATTERY HAD CAUGHT ON FIRE DUE TO THE LEAKING ACID, MY FAMILY WOULD HAVE BEEN TRAPPED INSIDE THE CAR BECAUSE THE POWER DOORS AND WINDOWS WOULD BE NON-OPERATIONAL. THE ONLY POSSIBLE ESCAPE WOULD BE THROUGH THE EMERGENCY TRUNK RELEASE HOWEVER I AM NOT SURE OF IT'S FUNCTIONALITY WITHOUT POWER.

THE CLIMATE CONTROL SYSTEM SHUTS OFF AND STAYS OFF FOR LONG PERIODS OF TIME, MEANING THERE IS NO FUNCTIONING AIR CONDITIONING IN VEHICLE. IT'S BEEN OFF FOR ALMOST A WEEK NOW FOR ME. IT'S OFF WHEN IT'S STATIONARY OR IN MOTION. THE PROBLEM ISN'T WITH THE AIR CONDITIONER ITSELF AS IT'LL SOMETIME COME ON AND REMAIN ON FOR A LONG DURATION. THE VOLUME KNOB ALSO BECOMES INOPERABLE. SOME DRIVERS OF THIS VEHICLE WEREN'T ABLE TO OPERATE THEIR WINDOWS AS WELL WHEN THE CLIMATE SYSTEM SHUT OFF SO I BELIEVE IT'S FAULTY WIRING SOMEWHERE. WE ALREADY KNOW WHY THIS IS DANGEROUS. WE CAN DIE OF HEAT EXHAUSTION ESPECIALLY SINCE I'M EXPERIENCING 100 DEGREE WEATHER RIGHT NOW. SECONDLY, WHEN IT RAINS, THE INTERIOR FOGS UP MAKING IT NEARLY IMPOSSIBLE TO DRIVE. THE VEHICLE WAS TAKEN TO A FORD DEALERSHIP FOR THIS VERY ISSUE AND THE PROBLEM HAS NOT BEEN FIXED. HERE IS A VIDEO ON YOUTUBE SHOWING WHAT THIS LOOKS LIKE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=A-OFWVT74F4

I HAVE LOST ABILITY TO ACCELERATE WHILE DRIVING ON HIGHWAY AND VEHICLE WOULD NOT GO ABOVE 40 MPH ON I-20, A 70MPH ROAD SYSTEM, CAR JOLTS OR JUMPS EVEN WITHOUT FOOT ON ACCELERATOR SO THAT I HAVE NO CONTROL OVER THE CAR'S ACCELERATION. GAS GAUGE JUMPS WILDLY AND RANDOMLY FROM 22 MPG TO 99 MPG. BRAKE LIGHTS AND OTHER LIGHTING SYSTEMS REMAIN ON WHEN CAR IS COMPLETELY SHUT DOWN AND HEADLIGHTS AND INTERIOR LIGHTS ARE TURNED TO OFF POSITION. ADDITIONALLY, AFTER THE CAR IS IN PARK AND TURNED OFF, VEHICLE WILL JUMP FORWARD SEVERAL INCHES. SEVERAL ADDITIONAL INCONSISTENT LIGHT ISSUES WHEN CAR IS TURNED ON AND OFF. PASSENGER SEATBELT DOES NOT WORK. PROBLEMS BEGAN 2018 AND CONTINUE TO PRESENT DAY. LOCAL FORD DEALERSHIP UNCONCERNED AND UNHELPFUL IN PRIORITIZING THE REPAIRS AFTER MULTIPLE CALLS AND DIRECT DISCUSSION WITH SERVICE MANAGER.

CAR RANDOMLY LOSES COMPLETE POWER. THIS HAS HAPPENED MOSTLY WHEN STARTING FOR FIRST TIME (WHEN OFF FOR AWHILE) BUT HAS ALSO HAPPENED AT STOP SIGN/LIGHT AND EVEN WHILE IN MOTION AT HIGH SPEED. THERE IS A CLICKING NOISE WHEN THIS HAPPENS (RELAY CHATTER). SUBSEQUENT RESTART WILL YIELD SAME RESULTS UNTIL FINALLY BECOMES STABLE AND I AM ABLE TO DRIVE. ONLY SEEMS TO HAPPEN DURING WARMER SUMMER MONTHS.

WHILE THE VEHICLE WAS IN MOTION THE FAN SPEED ON THE CLIMATE CONTROL SYSTEM WITHOUT MANIPULATION DECREASED TO A FAN SPEED OF ONE WHILE ON A CITY STREET.

DRIVERS SIDE DOOR WILL NOT LOCK. ANYONE CAN OPEN MY DOOR AND BREAK INTO MY CAR, EVEN IF I HAPPEN TO BE IN THERE WHILE AT A STOP LIGHT.

WHEN MY RIGHT OR LEFT BLINKER IS ON, MY HEADLIGHTS FLICKER MAKING IT HARD TO SEE AT NIGHT.

THE REAR VIEW BACKUP CAMERA FAILS. I HAVE TAKEN THIS VEHICLE TO MULTIPLE DEALERSHIPS TOTALING AT LEAST A DOZEN TIMES FOR REPAIR. THE DEALER HAS REPEATEDLY BEEN UNABLE TO REPAIR THIS PROBLEM.

THREE TIMES IN A THREE WEEK TIME FRAME THE CAR HAS FLASHED THE MESSAGE, TRANSMISSION NOT IN PARK, WHILE IN DRIVE AND THEN COMPLETELY SHUT OFF. TWICE I HAVE THAT ON THE HIGHWAY ONCE HEADING SOUTHBOUND ON 95,BANOTHER ON 128NORTH AND THE 3RD ON A SIDE STREET. I'VE BEEN ABLE TO SAFTLEY MAKE IT OVER TO EITHER BD LATE OR SIDE OF STREET . HOWEVER THE PROBLEM/ CONCERN HAS YET TO BE RECTIFIED WITH KELLY FORD BEVERLY WHERE I BOUGHT VEHICLE

EVERYTIME I PUT MY CAR IN GEAR, EITHER REVERSE OR DRIVE, THE GAS TANK DOOR WILL OPEN UP. THE GAS TANK BUTTON DOESN'T WORK AND NEITHER DOES THE EV BUTTON FOR PURE ELECTRIC DRIVE. THE ONLY WAY TO OPEN THE GAS TANK DOOR IS TO PUT THE CAR IN GEAR.

IN THE SUMMER OF LAST YEAR 2018 I WAS IN A STORE SHOPPING CAME OUT CRANKED MY CAR, THE AIR WOULD NOT COME ON AND THE WINDOWS WOULD NOT ROLL DOWN. IT WAS IN THE 90'S THAT DAY AND EVEN HOTTER INSIDE MY CAR! THE VEHICLE WAS STATIONARY AT THE TIME IN THE PARKING LOT. IT HAD THIS PROBLEM THE REST OF THE SUMMER WHILE THE TEMPERATURES OUTSIDE WAS HOT. IT IS APRIL 2019 AND JUST A FEW DAYS AGO WE HAD A WARM DAY AROUND 75 DEGREES. I LEFT FOR WORK STOPPED AT THE END OF MY DRIVEWAY HAD THE CAR IN PARK AND LEFT MY DOOR OPEN WHILE I GOT THE MAIL. GOT BACK IN AND AGAIN DID NOT HAVE AIR AND COULD NOT ROLL THE WINDOWS DOWN. EVERY TIME THIS HAPPENS THE RADIO WILL NOT WORK EITHER. LAST YEAR DURING THE TIME THE AIR AND WINDOWS WERE NOT WORKING MY BATTERY WAS DEAD WHEN I WAS GOING TO GO TO WORK ONE MORNING. TOOK IT OUT AND WENT AND HAD IT TESTED AT LOCAL AUTO PARTS STORE. THEY SAID THEY HAD NEVER SEEN A BATTERY THAT THEY COULDN'T READ LIKE THAT BEFORE. IT'S LIKE THE BATTERY WAS FRIED. ALONG WITH THOSE PROBLEMS LAST YEAR MY CAR WAS STATIONARY AT HOME IN MY DRIVEWAY AND I WENT TO GET IN MY CAR AND MY DOORS WERE LOCKED I TRIED THE REMOTE AND THE KEYLESS ENTRY AND NOTHING WOULD UNLOCK MY DOORS. SO I HAD NO ACCESS TO GET INTO MY CAR. A FEW DAYS LATER I TRIED AGAIN AND IT UNLOCKED. I'VE ALSO CAME HOME A COUPLE TIMES AT NIGHT IN THE PAST WEEK AND NOTICED THE INSIDE LIGHTS WHERE THE AIR/HEAT & RADIO CONTROLS ARE IS FLASHING ON AND OFF AND THE OUTSIDE GROUND LIGHTS UNDER THE MIRRORS ON THE DRIVER AND PASSENGER DOOR ARE ON. I HAD TO UNHOOK BATTERY. NO KEYS IN IGNITION AND CAR IS STATIONARY IN MY DRIVEWAY. I THINK THIS IS A MAJOR SAFETY ISSUE WHEN YOU HAVE NO AIR AND YOU CAN'T ROLL DOWN YOUR WINDOWS IN HOT WEATHER AND ALSO WHEN YOU GET LOCKED OUT OF YOUR CAR. THE CAR IS DEFINITELY NOT DRIVABLE IN HOT WEATHER! UNKNOWN CAUSE, MAY POSSIBLY BE SOMETHING IN THE COMPUTER OR WIRING OF THE CAR.

CAR ACCELERATES AND DECELERATES SOMETIMES SPUTTERS BAD WHEN IN REVERSE. WRENCH ICON COMES ON. FORD REPLACED THE WIRE HARNESS AND PIGTAIL FOR AN EXPENSIVE COST TO ME BUT NOW ITS DOING THE SAME THING AGAIN. ALL THIS HAPPENS WHILE DRIVING DOWN CITY STREETS.

I CURRENTLY HAVE A SAFETY RECALL FOR A FAILED THERMISTOR ON MY CHARGING CABLE FOR MY 2014 FORD FUSION ENERGI PLUGIN HYBRID. SAFETY RECALL STATES THAT THERE IS A CHANCE OF FIRE WHEN PLUGGING IN THE CAR TO MY HOME OUTLET USING THE CHARGING CABLE THAT COMES WITH THE VEHICLE. MY FORD DEALERSHIP IS AWARE AND I HAVE REACHED OUT MULTIPLE TIMES ABOUT A REPLACEMENT BUT THERE ARE NONE IN STOCK. SO AT THIS TIME I DO NOT FEEL IT IS SAFE TO CHARGE MY VEHICLE UNTIL A NEW CHARGING CABLE THAT MEETS THE SAFETY REQUIREMENTS WITH NEW THERMISTOR IS PROVIDED. (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TAKATA RECALL- STEERING WHEEL CONTROLS ARE NOT WORKING, INCLUDING TURN SIGNALS AND WINDSHIELD WIPERS; BLUETOOTH NOT FUNCTIONING PROPERLY. PHONE CONNECTS, BUT THERE IS NO CONNECTION WHEN PLAYING MUSIC FROM DEVICE

MARCH 7 2019 I TURNED MY CAR ON NOTICED MY HEAT WAS NOT ON AND MY SEAT DID NOT MOVE, TURNED MY CAR OFF AND ON STILL WASN'T WORKING, TOUCH SCREEN WASN'T WORKING, PASSENGER SIDE WINDOWS DIDN'T WORK THE DRIVER SIDE DID, THERE WASN'T ANYTHING SHOWING THAT THERE WAS ANYTHING WRONG. DROVE HOME WITHOUT ANY HEAT, WHEN I GOT HOME I TURNED IT OFF AND ON, THEN EVERYTHING WORKED FINE. MARCH 10, I WAS DRIVING NO WARNING LIGHTS, MY CAR JUST SHUT OFF DRIVING THROUGH MY APARTMENT ON THE WAY TO STORE THEN IT TURNED BACK ON. THEN I DROVE FOR A COUPLE HOURS WENT TO ANOTHER STORE LEFT MY DAUGHTER IN THE CAR WITH THE DOG AND SOME MUSIC THEN IT SAID THAT IT WAS GOING TO SHUT DOWN TO CONSERVE BATTERY, MY CAR WAS DEAD COULDN'T TURN OVER I HAD TO GET A JUMP TO GET IT TO START. TOOK IT TO A SHOP MARCH 11 THEY SAID THERE WAS NOTHING WRONG WITH MY CAR AND THERE WAS NO CODES.

DRIVING STEADY STATE ON NORMAL STATE HIGHWAY ROAD SURFACE IN DRY DAYLIGHT CONDITIONS, THE VEHICLE BEGAN CHIMING AND DISPLAYING A LONG SEQUENCE OF ERROR MESSAGES AND MILS. AFTER A FEW SECONDS, SPEEDOMETER ZEROED AND CLUSTER LOST POWER. CENTER STACK THEN LOST POWER. THE VEHICLE HAD NO EXTERIOR LIGHTS, NO HORN. VEHICLE "BELIEVES" IGNITION IS OFF, THEREFORE NO AIRBAGS. AFTER PULLING OVER AND A KEY OFF/ KEY ON, VEHICLE WAS NORMAL FOR A COUPLE MINUTES, THEN REPEATED THIS PROBLEM. VEHICLE HAS BEEN TO 2 DIFFERENT DEALERS FOR THIS INTERMITTENT ISSUE. FIRST ISSUE WAS WITH VEHICLE UNDER WARRANTY AND DEALER FOUND NO PROBLEM OTHER THAN LONG LIST OF CODES. 2ND DEALER IN DEC 2018 PERFORMED REPAIR DETAILED ON TSB TO WRAP CHAFFED WIRE. PROBLEM OCCURRED AGAIN JAN 23 AND 26, 2019. ADDITIONALLY TODAY VEHICLE WILL NOT START.

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SHUT OFF AND RESTARTED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO FORD LINCOLN OF FRANKLIN (615-800-6500, LOCATED AT 1129 MURFREESBORO RD, FRANKLIN, TN 37064) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ELECTRICAL FAILURES, WHICH AFFECTED THE AIR CONDITIONING, WINDOWS, HEATER, DOOR LOCKS, AND DEFROSTER. THE CONTACT HAD TO DISCONNECT THE BATTERY AFTER PARKING THE VEHICLE BECAUSE THE HEADLIGHTS REMAINED ILLUMINATED. THE DEALER (PRIME FORD AUBURN, 780 WASHINGTON ST, AUBURN, MA 01501, (508) 832-6261) DIAGNOSED THAT ONE OF THE COMPUTER MODULES MAY BE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND COMPLETELY LOST POWER. THE CONTACT MENTIONED THAT THE VEHICLE BEGAN FUNCTIONING NORMALLY AFTER THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,405.

THE WALL CHARGER IS MELTING OUR OUTLET BECAUSE IT IS OVERHEATING WHEN IT'S CHARGING THE CAR.

THE CHARGE MELTED, ALMOST CAUGHT FIRE THE ELECTRICAL 110 VOLT GFI REPT IN MY GARAGE. I CREATED A CASE WITH FORD AND THEY SAY TOO BAD CAR IS OUT OF WARRANTY. MY WIFE AND 20 MONTH OLD SON WERE IN THE HOUSE WHEN THE REPT STARTED SMOKING. I COULD HAVE LOST MY FAMILY AND MY HOME. FORD SAYS NO ISSUES AND THEY CANNOT HELP OR DO ANYTHING. IF YOU GO TO MYFORD MOBILE AND TYPE IN FUSION MELTING REPTS TO PAGES OF OWNERS WITH THE SAME PROBLEM HAVE MADE COMMENTS. THE CAR IS AT BIG VALLEY FORD IN STOCKTON AND THEY CANNOT FIGURE OUT WHY IT HAS MELTED A GFI REPT. THE ARE IS UNSAFE AND POSES A LIFE THREATENING RISK TO MY FAMILY IF I PLUG IT IN TO CHARGE, THE ENTIRE POINT OF PURCHASING THIS CAR. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

AC CONTROLS, WINDOW CONTROLS, DOOR LOCKS NOT WORKING.. GETTING "TEMPORARILY LOST COMMUNICATION WITH THE CLIMATE SYSTEM" ERROR... A/C WONT WORK, I'M UNABLE TO OPEN WINDOWS, UNABLE TO LOCK DOORS, OR CONTROL RADIO FUNCTIONS...

ITS BEEN A YEAR OR SO THAT THE CAR BEEN ACTING UP ITS DISPLAYS ON THE SCREEN (TEMPORARY LOST OF COMMUNICATIONS WITH CLIMATE SYSTEM) WINDOWS DONT GO DOWN AC DOESNT NOTHING WORKS ON FRONT CONTROLS I HAVE 2 KIDS AND IT WORRY ME BECAUSE IT COULD HAPPEN WHEN IM DRIVING OR EVEN WHEN I PARKED OR STOP WHAT I DO NOTICE IT USUALLY HAPPENS WHEN IT'S HOT DEALER ALSO SEEMS TO FIND NOTHING WRONG WITH IT

THE VEHICLE 'TEMPORARILY LOST COMMUNICATION WITH THE CLIMATE CONTROL ' BASICALLY THE TOUCHSCREEN FREEZES AND NONE OF THE BUTTONS ON THE CENTER CONSOLE WORK. UNABLE TO TURN ON HEAT OR AIR CONDITIONING. THE WINDOWS LOCK AND CAN NOT BE ROLLED UP OR DOWN. THIS HAS HAPPENED WHILE DRIVING DOWN FREE WAY AND ALSO PARKED AT START UP. THIS OCCURRENCE HAS HAPPENED MORE THAN ONCE. SOMETIMES THE CAR WILL SOME HOW GO BACK TO NORMAL AFTER A DAY. THE LATEST THE VEHICLE HAS LOST COMMUNICATION FOR 4 DAYS. THEY SAY YOU CAN'T LEAVE A KID IN THE CAR WHILE YOU GO INTO A STORE, BUT FORD CAN MAKE IT WHERE I CAN'T ROLL MY WIDOWS DOWN WHILE DRIVING AND I HAVE 2 KIDS IN THE CAR AND IT'S 90 OUT. EVEN MORE WHEN IT'S WINTER TIME AND THE WIDOW FOGS UP WHILE DRIVING THERE IS NO WAY TO CLEAR WINDOWS. TO ME IT IS A SAFETY HAZARD TO NOT BE ABLE TO AT LEAST ROLL YOUR WINDOWS DOWN OR UP BECAUSE AN ISSUE HAPPENS WITH THE VEHICLE COMMUNICATION.

SO I HAVE A 2014 FUSION, BOUGHT PRE-OWNED CURRENTLY WITH ABOUT 16,000 MILES. I RECENTLY NOTICED THAT MY CAR WHEN ACCELERATING PAUSES TO ACCELERATE. THIS IS ESPECIALLY NOTICEABLE TRYING TO GO FROM 0-60 AS FAST AS POSSIBLE. ALSO AFTER SLOWING DOWN AND HITTING THE GAS PEDAL IT ALMOST FEELS LIKE NO POWER IS BEING APPLIED TO THE ENGINE MOMENTARILY. I WAS STATIONARY, THEN IN MOTION BELOW 10MPH CROSSING AN INTERSECTION ON A CITY STREET AND TO MY RIGHT A VEHICLE WAS DOING 40+ IN A 25 AND FLEW OVER A HILL AND ALMOST HIT ME. WHEN I WENT TO ACCELERATE TO GET OUT OF HIS WAY, THIS IS WHEN I NOTICED THE PROBLEM, I SLAMMED THE GAS AND DIDN'T MOVE UNTIL A LITERAL SECOND LATER, LUCKILY HE SLAMMED HIS BRAKES AND NOTHING HAPPENED. REASON UNKNOWN, HOWEVER AFTER EXPERIMENTING IN A SAFE ENVIRONMENT SOME MORE, I NOTICED THAT IT ONLY REALLY HAPPENS IN DRIVE, NOT SPORT. ALTHOUGH IT IS AN AUTOMATIC, THEY SPLIT UP THESE SECTIONS AND PROBABLY DIFFERENT "CHIPS" THAT DICTATE THESE CONTROLS. IT COULD BE A DELAY BETWEEN PRESSING THE PEDAL AND RECEIVING POWER. UNFORTUNATELY, I CANNOT DRIVE THE VEHICLE AND RECORD AT THE SAME TIME AS I DON'T HAVE A SAFE WAY OF DOING SO, AND IT LOOKS LIKE YOU DON'T ALLOW VIDEO TO BE UPLOADED ANYWAY. THE VEHICLE CURRENTLY HAS 27,000, MODEL SE, 2.5L ENGINE, SEMI-AUTOMATIC TRANSMISSION. AGAIN, DOES DELAY IN ACCELERATION IN DRIVE, NOT SPORT.

TL* THE CONTACT OWNS A 2014 FORD FUSION. IN 90 DEGREE TEMPERATURE OR HIGHER, THE "FAILURE TO COMMUNICATE WITH CLIMATE CONTROL" WARNING INDICATOR ILLUMINATED AND THE WINDOWS WERE INOPERABLE. THE DEALER (MT. ORAB FORD, 1-937-444-2551) WAS CALLED AND STATED THAT THEY NEVER HEARD OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 51,550. THE VIN WAS NOT AVAILABLE.

APRIL 13TH, 2018 APPROXIMATELY 4:45PM. PICKED UP MY KIDS FROM SCHOOL GET BACK INTO MY CAR, START IGNITION AND START DRIVING HOME FROM SCHOOL. AIR CONDITIONER STOPS WORKING, LOCKS LOCK, WINDOWS WON'T GO DOWN. THERE IS NO WAY TO GET AIR INTO THE CAR.I TOOK THE CAR TO PEORIA FORD ON APRIL 16, 2018 AND THEY HAD THE CAR 2 WEEKS AND 1 DAY AND REPLACED THE ELECTRONIC BOARD. I RECEIVED THE CAR BACK ON TUESDAY MAY 1ST. I DROVE THE CAR ON SUNDAY MAY 6TH TO TAKE MY KIDS TO THEIR FATHERS HOUSE. THE AIR CONDITIONING ONCE AGAIN WENT OUT WHILE DRIVING, DOORS AUTOMATICALLY LOCKED AND WINDOWS WOULDN'T ROLL DOWN. THE TEMPERATURE WAS 101 WHEN THIS HAPPENED. I DROVE IT HOME AND IT SAT IN MY DRIVEWAY UNTIL MONDAY, MAY 7TH. IT HAD TO BE TOWED TO THE DEALERSHIP AS IT WAS TO HOT TO DRIVE THAT DAY AND THE AIR CONDITIONING WOULD NOT WORK, WINDOWS WOULDN'T ROLL DOWN AND DOORS WOULD LOCK UPON DRIVING. THE RADIO ALSO GETS STUCK INTO HIGH VOLUME SO YOU HAVE TO TURN THE BLUE TOOTH ON TO GET SILENCE. THIS ALSO HAPPENED EARLY AUGUST 2017 AND THE ENGINE WAS REPLACED IN SEPTEMBER/OCTOBER 2017. THIS IS A DANGEROUS SITUATION AS THE ONLY WAY TO GET AIR TO ME AND MY CHILDREN IS TO STOP THE CAR AND GET OUT. THIS DOES NOT WORK WHEN YOU ARE IN HIGHWAY TRAFFIC. THIS HAPPENS BOTH STATIONARY AND DRIVING.

THE WIRING TO THE DIGITAL SCREEN HAS SHORTED OUT SOMEHOW NOW I HAVE TO GO SPEND A LOT OF MONEY ON A 3 YEAR OLD CAR WITH 72,000 MILES ON IT

WHILE ATTEMPTING TO CHARGE THE PARKED VEHICLE IN MY GARAGE, I PLUGGED IN THE 110-VOLT CHARGER THAT CAME WITH THE CAR INTO THE WALL BEFORE PLUGGING IT INTO THE VEHICLE. IT SPARKED AND NEARLY CAUSED A FIRE. UPON INSPECTION, IT WAS CLEAR THE PLUG WAS OVERHEATING OVER TIME AND CAUSED A SHORT IN THE WIRING ADJACENT TO THE PLUG. THE OEM OF THE UNIT WAS MADE BY CLIPPER CREEK. I REPORTED THIS ISSUE TO CLIPPER CREEK AS WELL.

MY 2014 FUSION HAD ABOUT 47,000 MILES WHEN IT SUDDENLY LOST POWER TO ALL BUT THE IGNITION AND LIGHTS. AFTER ATTEMPTING TO FIND THE REASON AT 2 DEALERSHIPS IT WAS FOUND THAT THE WIRING HARNESS THAT LEADS TO THE BCM MODULE WAS IMPROPERLY INSTALLED AND IT BASICALLY BROKE. THE WIRING HARNESS WAS ON BACK ORDER OVER 35 DAYS SINCE APPARENTLY THERE ARE MANY MORE OF THESE PROBLEMS ON THE 2014 FUSION ASSEMBLED AT THIS PLANT. THE REPAIR FOR THIS FORD-BUILT ISSUE WAS $2,655.03 AND FORD BASICALLY TOLD ME TO STICK IT WHEN ASKED FOR A RENTAL OR LOANER CAR WHILE MY CAR WAS IMMOBILIZED FOR 40 DAYS. AUTO RENTAL WAS ANOTHER $1,000 FOR THE MONTH. FORD CS REPS IN DEARBORN BASICALLY SCOFFED AT ANY ATTEMPT TO HAVE MERCY ON ME AND INCREASED THE PART PRICE SINCE IT WAS HARD TO FIND. I'M SURE THERE ARE MANY MORE IMMOBILIZED FUSION'S, OR MANY THAT SOON WILL BE. THE CAR ALSO HAS AN ALIGNMENT ISSUE THAT CANNOT BE CORRECTED EVEN THOUGH THE CAR HAS NEVER BEEN STRUCK. IT "FEATHERS" THE REAR TIRES QUICKLY AND I'VE GONE THROUGH 2 SETS OF 50,000 MILE TIRES IN 30,000 MILES. NEVER WOULD I TELL ANYONE TO OWN SUCH A FINE VEHICLE.

I HAD LEASED A 2014 FORD FUSION BACK IN 2014, HAD EVERY INTENTION IN PURCHASING THE VEHICLE, A COUPLE WEEKS BEFORE MY LEASE WAS TO END I WAS EXPERIENCING ELECTRICAL/DEFECT ISSUES IN SEPTEMBER 2016, ALL MY LOCKS, AIR/HEAT, WINDOWS WOULD SHUT OFF AS I WAS DRIVING AND IT WAS SLOWLY DRAINING MY BATTERY. I MADE DOZENS AND DOZENS OF PHONE CALLS TO FORD CORPORATION/CUSTOMER SERVICE ASKING FOR HELP, AND INFORMING THEM THE VEHICLE WAS NOT SAFE TO DRIVE (MAILED THEM EVIDENCE OF MY ISSUES). TOOK IT TO THE DEALERSHIP AT TOM HOLZER FORD, AFTER MANY ATTEMPTS MADE TO REPAIR MY VEHICLE THEY STILL COULD NOT REPAIR MY VEHICLE PROPERLY, I SPENT $400.00 TO REPAIR MY VEHICLE AND I WAS STILL LEFT WITH THE SAME ISSUES LISTED ABOVE. WHEN I ARRIVED AT THE DEALERSHIP FOR THE THIRD TIME THEY TRIED TO CHANGE THEIR STORY AND CLAIM I HAD A NEW PROBLEM TO AVOID PAYING TO HAVE MY VEHICLE FIXED AND AVOID USING THE "GOOD WILL WARRANTY". INSTEAD I WAS LEFT DRAINING MY SAVINGS TO REPAIR MY VEHICLE AND MISS WORK SINCE MY VEHICLE WAS UNSAFE TO DRIVE. I ALSO NOTICED OTHER CUSTOMERS WHO HAD A 2014 FORD FUSION HAD THE SAME ISSUES AS I DID, AND INSTEAD OF CONTACTING NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION , THEY WENT ON CARCOMPLAINTS.COM. PLEASE VIEW MY ATTACHED DOCUMENTS RELATING TO THE ISSUES THAT I HAD WITH MY 2014 FORD FUSION. IF POSSIBLE I WOULD LIKE A INVESTIGATION MADE FOR A POSSIBLE RECALL, AND FINES AND PENALTIES IMPOSED IF NEEDED. LASTLY, FORD HAD SOLD MY 2014 FORD FUSION TO ANOTHER BUYER, I HAD NO IDEA IF THE BUYER WAS DISCLOSED OF MY ISSUES THAT I HAD. ON MYVEHICLEHISTORY.COM, IT STATES THAT "NO PROBLEMS" WERE REPORTED WHICH IS FALSE, SINCE I SUBMITTED ALL MY EVIDENCE TO FORD CORPORATION AND NOTHING WAS DONE. *JS

WHEN TURNING ON THE CAR AND ACTUALLY TAKING OFF DRIVING THE CAR WILL STOP/ SHUT OFF ALL BY ITSELF AND I HAVE TO RESTART IT, WHILE DRIVING. THE STEERING WHEEL WILL PULL OR JERK WHILE DRIVING. I HAVE HAD MY CAR LOOKED AT TWICE. CHANGED THE BATTERY AND STILL CAN'T FIGURE OUT WHY IT DOES IT.

THE FORD FUSION ON MULTIPLE OCCASIONS IN THE LAST 2 MONTHS HAS SUDDENLY, WITHOUT WARNING, LOST FULL THROTTLE POWER WHILE DRIVING (RADIO REMAINS ON), I.E., GAS STOPS FLOWING INTO ENGINE DESPITE ATTEMPTING ACCELERATION, AND THE CAR WILL ON ITS OWN COME TO A STOP. SO FAR, HAVE BEEN ABLE TO PULL OVER WITHOUT INCIDENT, BUT OBVIOUSLY IT'S VERY SCARY! THIS GENERALLY OCCURS SHORTLY AFTER THE CAR HAS HAD IGNITION TURNED ON WHILE DRIVING ON ROAD GENERALLY AT LOW SPEED - DON'T WANT TO EVER EXPERIENCE THIS HAPPENING ON A HIGHWAY! THEN I TURN ENGINE OFF A FEW SECONDS AND ATTEMPT TO RESTART - IT OFTEN TAKES SCARILY LONGER AFTER THIS POWER LOSS TO RESTART, BUT IT DOES RESTART. COULD LEAD TO LIFE-THREATENING SITUATIONS OBVIOUSLY!

CAR SAYS IT'S IVERHEATING AND IT WAS STATIONARY FOR HOURS BEFORE.

THE BLIS SYSTEM ON THIS CAR HAS BEEN REPAIRED A FEW TIMES NOW AND IT IS STILL HAVING ISSUES. EITHER ONE SIDE OF THE BLIS WILL STAY LIT FOR A MILE OR MORE ON THE INTERSTATE WITH NOTHING THERE OR IT WILL FAIL TO ACTIVATE IF A CAR IS LOCATED IN THE BLINDSPOT. OCCASIONALLY, I WILL BE SITTING PERFECTLY STILL AND ONE SIDE OF THE BLIS SYSTEM WILL JUST LIGHT UP FOR NO REASON OR A PROXIMITY SENSOR WILL TRIGGER. THE SYSTEM ON THIS CAR IS UNRELIABLE AND NOT ACTUALLY PROMOTING ANY ADDITIONAL SAFETY. IT SEEMS THE ENTIRE SYSTEM IS DEFECTIVE.

I WAS DRIVING MY FORD FUSION HYBRID TODAY ON THE INTERSTATE AND HAD A COMPLETE ENGINE FAILURE WHILE DRIVING. I WAS DRIVING, THEN A NOTICED POPPED ON MY DASHBOARD STATING TO STOP SAFELY NOW. I PRESSED THE GAS PETTLE AND THE EV MODE KICKED ON, PROPELLING MY VEHICLE SPEED TO OVER 85 MILES PER HOUR. I WAS EXTREMELY NERVOUS BECAUSE THE FORDS ELECTRIC VEHICLE ENGINES ARE LIMITED TO 85 MPH IN PURE EV MODE. I WAS ABLE TO COME TO THE SHOULDER OF THE INTERSTATE. I TURNED THE VEHICLE OFF, WAITED A FEW SECONDS AND RESTARTED THE VEHICLE. ALL SEEMED TO BE OK, AS SOON AS I PUSHED THE GAS PETTLE TO GET BACK ON THE HIGHWAY THE INFORMATION DASHBOARD WAS ALARMING ME TO STOP SAFELY NOW. I DID NOT HAVE ANY CHECK ENGINE LIGHTS COME ON. I THEN REVVED THE ENGINE TO SEE IF I WOULD EXPERIENCE ANYTHING, THE ENGINE FINALLY CAME ON, THEN REVVED AND I FELT THAT EVEN THOUGH I WAS IN PARK IF MY FOOT WOULD HAVE BEEN OFF OF THE BREAK PETTLE MY VEHICLE WOULD HAVE MOVED FORWARD. I TURNED THE VEHICLE OFF AS SOON AS I FELT THIS THE ENGINE WAS CONSTANTLY REVVING UNTIL I TURNED THE KEY TO THE OFF SWITCH. I THEN HAD THE VEHICLE TOWED TO THE DEALERSHIP. I WAS DRIVING AT 76 MPH ON THE HIGHWAY AND COMPLETE FAILURE OCCURRED.

I TRIED ENTERING MY CAR AFTER CHURCH AND THE WINDOWS WOULD NOT GO DOWN, RADIO WOULD NOT TURN ON, LOCKS WOULD NOT WORK (CAR WAS JUST UNLOCKED EVEN THOUGH I USED MY KEY PRIOR TO LOCK IT), AND THE AIR/HEAT CONTROLS WOULD NOT WORK. THE LAST COUPLE OF DAYS IN MICHIGAN HAVE BEEN QUITE HOT BUT THIS DAY IT WAS CLOSE TO 93 DEGREES AND IT FELT LIKE A SAUNA IN MY CAR. I HAVE TWO YOUNG KIDS THAT I TRANSPORT IN MY CAR AND WITH THE HOT WEATHER AND NO ABILITY FOR WINDOWS TO GO DOWN OR AIR TO BE TURNED ON WE COULD BASICALLY SUFFOCATE. I EVEN WAITED UNTIL THE NEXT DAY (06/12/2017) AND THE CAR ISSUES ARE STILL PRESENT: LOCKS NOT WORKING, WINDOWS NOT WORKING, RADIO NOT WORKING, AIR NOT WORKING, AND ALL DASH CONTROLS NOT WORKING, AND TODAY MY KEY CONTROLS (LOCK, UNLOCK, AND ALARM) WOULD NOT WORK. EVEN WHEN I STARTED THE CAR THIS MORNING TO TAKE THE KIDS TO SCHOOL NOTHING WORKED SO WE WERE IN A HOT CAR FOR ABOUT 20 MINUTES TO GET THEM TO SCHOOL BEFORE THE REAL HOT WEATHER STARTS.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE TIM SHORT FORD DEALER, LOCATED ON 107 ROCKWOOD LN, HAZARD, KY 41701, WHERE IT WAS DIAGNOSED THAT THE WIRING UNDERNEATH THE SEAT WAS FRACTURED AND CAUSED THE AIR BAG SYSTEM TO DEACTIVATE. THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I PICKED MY DAUGHTER UP AND STARTED THE CAR. THE RADIO WAS BLASTING. I COULDN'T TURN IT DOWN. THE AIR CONDITIONER WOULDN'T COME ON. THERE WAS A MESSAGE ON THE DISPLAY PANEL WARNING OF "TEMPORARILY LOST COMMUNICATION WITH THE CLIMATE SYSTEM". WHEN THIS HAPPENS THE CHECK ENGINE LIGHT COMES ON, THE AIR CONDITIONING STOPS WORKING, THE WINDOWS WILL NOT ROLL DOWN, THE TOUCH SCREEN DOES NOT WORK, AND THE RADIO CANNOT BE ADJUSTED. LOCKS ON DOORS ARE ALSO FROZEN. SEATS WILL NOT ADJUST. WE ARE BASICALLY TRAPPED INSIDE THE CAR WITH NO AIR. IT WAS 95 DEGREES OUTSIDE AND THERE WAS NO AIR FLOW. THIS IS VERY DANGEROUS. BOTH MY KIDS WERE WITH ME. THIS HAPPENS WHEN CAR WAS STATIONARY AND IN MOTION.

2014 FORD FUSION SE, THE TRUNK WILL OPEN ITS' OWN, USUALLY WHEN I UNLOCK THE VEHICLE VIA THE INTEGRATED KEYPAD AND, OCCASIONALLY WHEN USING THE KEY FOB REMOTE. THE VEHICLE HAS ALSO POPPED THE TRUNK WHILE UNATTENDED, WHILE NO EFFORT TO UNLOCK THE TRUNK WAS BEING MADE, BY ANY MEANS. THIS MEANS THAT THE VEHICLE IS RENDERED UNSECURED, BY ITS' OWN DEFECT.

CAR REPEATEDLY OVER A PERIOD OF 18+ MONTHS EXPERIENCES INTERMITTENT ELECTRICAL FAILURE THAT RESULTS IN WINDOWS, LOCKS, RADIO, FANS, DASH LIGHTS TO STOP WORKING. THERE IS NO PATTERN TO THE FAILURES. I HAVE BEEN STUCK IN 90 DEGREE WEATHER ON THE HIGHWAY UNABLE TO EVEN ROLL DOWN A WINDOW AND NO MOVING AIR DUE TO FANS BEING OUT. CAR HAS BEEN IN TO 2 DIFFERENT FORD DEALERSHIPS AND KEPT THERE FOR WEEKS AT A TIME WITH NO RESOLUTION.

THE HEADLIGHTS DO NOT PROVIDE ADEQUATE LIGHTING AT NIGHT. WHEN DRIVING AT NIGHT THE LIGHTS DIM AS YOU INCREASE SPEED. I HAVE GONE TO TWO DEALERSHIPS BOTH TELLING ME THEY ARE "FINE" "NOTHING WRONG". I HAVE COMPLAINED TO FORD CORP ABOUT THIS ISSUE BUT THEY DO NOTHING TO HELP REMEDY THE SITUATION. DRIVERS SIDE LIGHTING CLUSTER WILL NOT KEEP LIGHTS FOR MORE THAN A YEAR BEFORE I HAVE TO REPLACE THE LIGHT BULBS. I HAVEN'T HAD TO REPLACE THE PASSENGER SIDE LIGHTBULBS MORE THAN ONCE IN COMPARISON. ON TOP OF THAT THE SYNC SYSTEM HAS HAD ISSUES FROM ABOUT MONTH THREE OF OWNERSHIP. THEY HAVE REPLACED PART OF THE COMPUTER BUT NOW HAVE NO IDEA WHAT IS WRONG. IT IS "NORMAL" FOR MY A/C AND HEAT TO TAKE CONTROL OF ITSELF AND CHANGE WITH ME HAVING NO WAY TO CONTROL IT. THE HEATED SEATS WILL TURN ON BY THEMSELVES, THE POWER WINDOWS DO NOT WORK WHEN THIS HAPPENS, AND MY BLUETOOTH WILL NOT STAY CONNECTED TO MY PHONE. I HAVE SPOKEN TO TWO DEALERSHIPS ABOUT THESE ISSUES AND ONCE AGAIN "IT IS FINE" "NOTHING IS WRONG". APPARENTLY THIS ISSUE LEAVES NO PROBLEM CODE TO GIVE A PLACE TO START FOR REPAIR. I HAVE VIDEO TAPED IT AND STILL THEY CAN FIND NOTHING WRONG WITH THE SYSTEM. IT IS BECOMING HOT HERE NOW AND THIS ALL SEAMS TO BE A HEALTH RISK FOR MYSELF AND PASSENGERS. ALL OF THIS TENDS TO HAPPEN WHEN DRIVING AT ANY SPEED AND ANY TIME OF DAY. I HAVE A HARD TIME BELIEVING THAT "EVERYTHING IS FINE/NORMAL" WITH THE CAR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD FUSION. WHILE REVERSING THE VEHICLE FROM WITHIN THE GARAGE, IT HESITATED AND STALLED SEVERAL TIMES. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE FAILURE WOULD RECUR. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V875000 (AIR BAGS), BUT WAS UNCERTAIN AS TO WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS TO THE DEALER. THE CONTACT WAS WAITING FOR THE MANUFACTURER TO DETERMINE A SOLUTION TO PREVENT THE FAILURE. THE MANUFACTURER HAD NOT YET ESTABLISHED A RECALL NOR A SERVICE CAMPAIGN TO PROVIDE A REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE O2 SENSOR HAS BURNT OUT, & HAS BEEN BURNT OUT FOR A WHILE. AFTER REFUELING AT ANY GAS STATION THE VEHICLE WILL NOT START UP IMMEDIATELY AFTER THE KEY IS TURNED. IT TAKES SEVERAL ATTEMPTS TO GET THE ENGINE TO RECIEVE FUEL & TO TURN OVER, AND EVEN THEN IT STRUGGLES TO START UP OR KEEP RUNNING. I HAVE TRIED DIFFERENT PATTERNS OF PRESSING THE GAS PEDAL, ALTERNATING PRESSURE & TIME WITHOUT FINDING A RELIABLE METHOD. THE VEHICLE HAS TURNED OFF IF I DO NOT KEEP THE MPH ABOVE 15MPH FOR AT LEAST 10 MINUTES, & IF I STOP FOR LONGER THAN 60SECONDS, IT SOMETIMES TURNS OFF. THIS HAS CAUSED ISSUES IN LIGHT TRAFFIC, ESPECIALLY WITH THE DIFFERENCE IN SPEED BETWEEN MY CAR SHUTTING OFF & COASTING, & CARS PASSING AT 25MPH OR GREATER. THE DEALERSHIP REFUSES TO ACKNOWLEDGE THAT THE O2 SENSOR HAS ISSUES, BUT MY PERSONAL MECHANIC HAD CONFIRMED THE ISSUE AFTER I HAD THE VEHICLE INSPECTED AT A BRANCH OF THE AUTOMOTIVE REPAIR CHAIN MIDAS. AFTER HAVING THE SENSOR REPLACED AT MEINEKE IN SEPT 2016, IT BURNT OUT AGAIN IN OCTOBER 2016. ATTACHED IS THE REPAIR RECIEPT WHICH WE FINALLY FOUND TODAY WHILE PACKING FOR OUR MOVE.

TL* THE CONTACT OWNS A 2014 FORD FUSION. AFTER STARTING THE ENGINE AND REMOVING THE KEY FROM THE IGNITION SWITCH, THE VEHICLE CONTINUED TO OPERATE NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V736000 (ELECTRICAL SYSTEM). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 61,426.

COMPLETE ELECTRICAL POWER FAILURE DUE TO PERSISTENT DRAIN ON BATTERY. AFTER JUMPSTART, CAR WAS OPERATIONAL; HOWEVER, THERE IS INTERMITTENT FAILURE WHEN THE CAR IS NOT IN USE FOR 24 HOURS. INTERMITTENT HARD FAULT WITH DTC P0887 IN SOBDMC (SECONDARY ON BOARD DIAGNOSTICS MODEL C). BELOW ARE A SUBSET OF DTC CODES: DTC MODULE B10D7:87 BCM B1287:11 BCM P0887:00 SOBDM-C P1934:87 BCM P1A10:00 BCM U0140:00 PSCM U3001:00 BECM U3003:13 PSCM U3003:16 BECM U3003:16 BCM THERE IS LIMITED COVERAGE BY THE MANUFACTURE (POST 36K MILES) AND THE CONSUMER IS RESPONSIBLE FOR THE EXTENSIVE DIAGNOSTICS AND REPAIR. THE COMPLEXITY OF THE PLUG IN HYBRID CAR AND THE CURRENT SERVICE MODEL ARE INCONSISTENT. THIS IS A BIGGER PROBLEM THAN MOST RECOGNIZE.

AT THE END OF JULY WHILE DRIVING THE VEHICLE THE ENTIRE CLIMATE CONTROL SYSTEM SHUT DOWN AND THE DISPLAY READ "TEMPORARILY LOST COMMUNICATION WITH THE CLIMATE SYSTEM. I WAS DRIVING ON 45 MPH ROADS AND HAD JUST PULLED UP TO A RED LIGHT. THE CAR WAS STILL RUNNING WITH THE RADIO ON BUT I WAS UNABLE TO ADJUST THE VOLUME UP OR DOWN OR TURN THE RADIO OFF. THE A/C HAD SHUT OFF ALONG WITH THE FAN AND NONE OF THE BUTTONS WORKED. ALSO COULD NOT ROLL DOWN THE POWER WINDOWS FROM THE DIVERS SEAT, ALL THE BUTTONS AND SCREEN WERE FROZEN. TURNED THE CAR ON AND OFF MULTIPLE TIMES OVER THE NEXT 24HRS BUT SYSTEM WOULD NOT RE-SET. THE FOLLOWING DAY THE SYSTEM RE-SET WHEN I STARTED THE CAR. TOOK THE CAR TO THE DEALERSHIP AND THEY COULD NOT FIND ANY TROUBLE CODES. CALLED FORD MOTOR CO. AND THEY SAID THAT THEY HAD NEVER ENCOUNTERED THIS PROBLEM AND COULD OFFER NO ASSISTANCE IF NO TROUBLE CODE WAS FOUND EVEN THOUGH THE CAR IS STILL UNDER THE WARRANTY PERIOD. NOT HAVING A/C, HEAT, OR THE DEFROSTER I BELIEVE COULD PLACE ME OR MY FAMILY IN A VERY DIFFICULT IF NOT DANGEROUS SITUATION. THIS IS THE SECOND TIME I HAVE EXPERIENCED THIS PROBLEM. PLEASE LET ME KNOW IF ANYONE ELSE HAS REPORTED A SIMILAR ISSUE.

MY 2014 FORD FUSION'S DOOR/WINDOW CONTROLS WILL STOP WORKING AND THE CLIMATE CONTROL WILL NOT WORK EITHER. IT OCCURS SPORADICALLY. I DO LIVE IN ARIZONA WHERE TEMPERATURES CAN GET EXCEEDINGLY HOT. I HAVE BROUGHT MY CAR INTO THE DEALERSHIP (AS EARLY AS THE 2ND/3RD DAY OF OWNERSHIP) SEVERAL TIMES WITHOUT ANY RESOLUTION. IT'S GOTTEN TO THE POINT THAT I PURCHASED A SPECIAL TOOL TO BREAK THE CAR WINDOW. THIS CAN CAUSE A DEATH. MY SON AND I WERE IN THIS PREDICAMENT WE COULDN'T DO ANYTHING WE STARTED TO SWEAT REALLY BAD AND GET RED. THANKFULLY I HAD WATER IN THE CAR. AFTER SEVERAL ATTEMPTS OF TURNING THE CAR OFF AND ON SEVERAL TIMES THE SYSTEM WOKE UP. I ROLLED THE WINDOWS DOWN AND PURCHASED THE WINDOW BREAKING TOOL. THIS HAS OCCURRED WHILE IN MOTION AND STATIONARY, ON CITY STREETS AND HIGHWAYS.

BATTERY WAS INITIALLY NOT TAKING A CHARGE, THEY SAID IT WAS A DEFECTIVE MODULE AND REPLACED BOTH THE MODULE AND THE REAR BACK UP CAMERA WHICH THEY SAID WAS DRAINING THE BATTERY. IN THIS CASE THEY HAD THE CAR FOR 2 1/2 WEEKS BEFORE RETURNING IT TO ME .. ABOUT 4 DAYS AFTER I GOT IT BACK THE CAR STARTED SHUDDERING DURING A REVERESE POSITION IN A PARKING LOT AND DIED.. IT STARTED RIGHT UP AGAIN.. THE NEXT DAY IT LOST ALL ACCELERATION AT A LOWER SPEED IN STOP AND GO TRAFFIC, ONCE AGAIN IT DIED BUT STARTED RIGHT UP AGAIN. IT DID THIS TWO MORE TIMES ONCE ON THE FREEWAY THE OTHER TIME DOWN THE STREET FROM MY HOME. FORD HAS HAD THE CAR FOR 5 DAYS (SINCE 2/19/2016) NOW AND SAYS THERE IS NO CODES OR HAVE BEEN ABLE TO DUPLICATE THE PROBLEM..

THE INFORMATION DISPLAY ON MY 2014 FORD FUSION BLACKED OUT WHILE I WAS DRIVING IN DECEMBER, 2015. THE WARRANTY HAD EXPIRED. THE CAR HAD APPROXIMATELY 48,000 MILES WHEN THIS OCCURRED. I TOOK IT TO THE SERVICE DEPARTMENT AT THE FORD DEALER WHERE I HAD BOUGHT THE CAR. I PAID $99.95 TO HAVE THE PROBLEM DIAGNOSED. I WAS TOLD THAT IT NEEDED A GATEWAY MODULE THAT WOULD COST APPROXIMATELY $300, BUT THE $99.95 WOULD GO TOWARDS THAT COST. WHEN THE PART CAME IN AND INSTALLED, THE PROBLEM STILL EXISTED. THE SERVICE DEPARTMENT HAD TOLD ME THAT THE GATEWAY MODULE MAY NOT FIX THE PROBLEM. I WAS TOLD THAT THE INSTRUMENT CLUSTER WOULD HAVE TO BE REPLACED. THE COST WOULD BE $707 AND THE SHOP WOULD NEED MY CAR FOR TWO DAYS. I ALSO WOULD NEED TO BRING ALL MY KEYS FOR THE PROGRAMMING. THIS ALL SEEMS TO BE A STEEP PRICE TO FIX A DISPLAY PANEL THAT I USE ONLY FOR AN ODOMETER AND SOMETIMES FOR TRIP MILEAGE. I SAW ON THE SERVICE BULLETIN NO. ASI-44742 THAT OTHER 2013-2014 FORD FUSIONS HAVE THE SAME PROBLEM AND THESE CARS NEED THE INSTRUMENT PANEL CLUSTER REPLACED DUE TO PROGRAMMABLE MODULE INSTALLATION. I HAVE NOT HAD THE CLUSTER REPLACED BECAUSE THE PART HAS TO BE SPECIAL ORDERED. I WANTED TO SEE IF THERE WERE OTHER OPTIONS. THANK YOU FOR YOUR HELP. *TR

I DRIVE A 2014 FORD FUSION SE WITH A 1.6L ECOBOOST AND A 6 SPD MANUAL TRANSMISSION. IT HAD APPROXIMATELY 40,500 MILES AT THE TIME OF THE INCIDENT. UPON REACHING A SPEED OF 35-40 MPH WHILE ACCELERATING (I SHIFT AT 2500 RPM'S) I HEARD TWO CHIMES SIMILAR TO THE CHIMES THE CAR MAKES WHEN I START IT. ONCE THE CHIMES FINISHED SOUNDING MY INSTRUMENT PANEL WENT BLACK EXCEPT FOR THE NEEDLES WHICH ALL CAME TO A REST INTO THE "OFF" POSITION". THEY STILL REMAINED LIT. I HAD NO DASHBOARD LIGHTS. MY CAR LOST POWER AT THE SAME TIME AND THE STEERING BECAME SLIGHTLY HARDER THAN NORMAL. THERE WAS A VERY SMALL AMOUNT OF THROTTLE RESPONSE AND THEN NO RESPONSE. I WAS ABLE TO COAST ONTO A SIDE STREET WHERE THE CAR COMPLETELY WENT DEAD BY THE TIME I CAME TO A STOP. BEFORE COMING TO A STOP MY BRAKE PEDAL PUSHED DOWN EASIER THAN NORMAL. AT SOME POINT BEFORE COMING TO A STOP MY CHECK ENGINE LIGHT CAME ON AND THEN WENT OFF ONCE THE CAR DIED. AFTER STAYING STOPPED FOR A FEW SECONDS I RESTARTED THE CAR AND CONTINUED DRIVING WITH NO ISSUES SINCE. WHEN THE CAR LOST POWER AND DIED THERE WAS NO STUTTERING OR STALLING. THE CAR SHUT ITSELF OFF VERY SMOOTHLY. THE NEXT DAY I TOOK THE CAR TO MY LOCAL FORD DEALER AND THEY PROMPTLY LOOKED AT IT. AFTER CONDUCTING A COMPUTER DIAGNOSTIC CHECK I WAS INFORMED THAT THERE HAD BEEN A, 'THROTTLE BODY INCIDENT'. I WAS ALSO INFORMED THAT IT APPEARED THAT THE AIR FILTER HAD NOT BEEN PROPERLY SEATED INTO ITS HOUSING WHEN CHANGED AT THE 30K MILE MAINTENANCE INTERVAL. THEY CONDUCTED FURTHER PINPOINTING AND LOCATED PARTICLES INSIDE THE THROTTLE BODY WHICH THEY CLEANED OFF. THE DEALER UPDATED THE PCM AND CONDUCTED A SATISFACTORY ROAD TEST. SINCE THE INCIDENT I HAVE PUT SEVERAL HUNDRED MILES ONTO THE CAR WITH NO ISSUES. I WAS FORTUNATE THIS OCCURRED ON A ROAD WITH LIGHT TRAFFIC AND WHILE NOT TRAVELING AT HIGHWAY SPEED.

TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE KEY FOB FRACTURED AND THE KEY BECAME DETACHED FROM THE FOB. THE VEHICLE WOULD NOT START. THE VEHICLE HAD TO BE STARTED USING PLIERS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE KEY FOB WAS FRACTURED AND NEEDED TO BE REPLACED. THE FOB WAS NOT REPLACED. THE CONTACT WAS ABLE TO USE A SPARE KEY TO OPERATE THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. UPDATED 02/05/16*LJ UPDATED 04/07/16*LJ *CN

OUR AC QUIT WORKING THE DAY AFTER RETURNING FROM A SMALL TRIP. WE TOOK IT IN UNDER WARRANTY AND FIND OUT THE CLUTCH ASSEMBLY HAS BROKEN OFF AND IS MISSING FROM THE AC COMPRESSOR THE IS ON BACK ORDER AND WE ARE TOLD IT IS SAFE TO DRIVE BUT IT IS MAKING A LOT OF NOISE FROM THE FRONT.

WHILE DRIVING THE CAR STARTED BEEPING. TOOK A MINUTE TO FIGURE OUT THE CLIMATE CONTROL WHICH WAS SET AT 72 WAS AUTOMATICALLY GOING DOWN TO 60 (IT BEEPS AS IS CHANGES SETTINGS). TRIED TO TURN IN BACK UP AND IT WENT DOWN, TURNED IT OFF AND IT CAME BACK ON. DID THIS ALL THE WAY HOME. IN MY DRIVEWAY, WITH CAR TURNED OFF, IT CONTINUED BEEPING. THIS HAS HAPPENED 6 TIMES BETWEEN APRIL 27TH AND AUGUST 30TH. SOME TIMES IT GOES UP TO 85 DEGREES AND SOMETIMES DOWN TO 60 AND THERE IS NO STOPPING IT WHILE DRIVING. FORD HAS UPDATED COMPUTER TWICE AND REPLACED IT ONCE. WAITING FOR CALL BACK FROM FORD TO SCHEDULE ANOTHER APPOINTMENT. I FEEL THIS IS A SAFETY ISSUE AS THERE IS NO CONTROLLING IT AND IT'S GOING TO EXTREME LOW AND HIGH TEMPERATURES, AS WELL AS THE CONTINUOUS BEEPING. EXTREMELY DISTRACTING. I HAVE YESTERDAY'S INCIDENT ON VIDEO. NOT TO MENTION, SINCE THEY CAN'T FIGURE OUT WHAT IS CAUSING THIS I DON'T KNOW IF THERE IS A POSSIBILITY OF FIRE; IT MUST BE ELECTRICAL OF SOME SORT?

TL* THE CONTACT OWNS A 2014 FORD FUSION. AFTER PARKING THE VEHICLE, IT CAUGHT ON FIRE WITHOUT WARNING. THE CONTACT NOTICED FLAMES AND SMOKE AFTER THE DOOR WAS OPENED. THE SEAT WAS BURNED. THE FIRE EXTINGUISHED ON ITS OWN. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FIRE WAS DUE TO AN OUTSIDE SOURCE; HOWEVER, THE POLICE REPORT AND INSURANCE COMPANY DIAGNOSED THAT THE FAILURE WAS CAUSED BY FAULTY WIRING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 141,000.

I LEASED MY SE FUSION OCT 2014 .. ABOUT 6 MONTHS LATER I NOTICED THAT ALL OF MY INSIDE ELECTRONIS WOULD FAIL. I WOULD LOSE RADIO, AIR, HEAT, SEAT POWER, WINDOWS, DOOR LOCKS, ONLY THINGS THAT WOULD WORK WERE ENGINE, HEADLIGHTS, AND WINDSHEILD WIPERS. THE CAR WAS TAKEN INTO FORD AND THEY SAW THE DIAGNOSTIC CODE AND CALLED MANUFACTURER TO SEE HOW TO FIX. ABOUT 4 MONTHS LATER IT HAPPENED AGAIN. THIS TIME FORD HAD MY CAR FOR A WEEK AND REPLACED WIRES AND FUSES AND WE FELT THIS TIME IS WAS FIXED AND WOULDN'T HAVE ANYMORE ISSUES. WELL TODAY MAY 22ND ON MY 25 MINUTE DRIVE INTO WORK IT HAPPENED AS I GOT ONTO HIGHWAY, ABOUT 10 MINUTES LATER RESET. BEFORE I COULD EVEN GET INTO WORK IT WENT OUT AGAIN THIS TIME TOOK ABOUT 20 MINUTES TO RESET AND IN THAT TIME WAS LATE TO WORK BECAUSE MY WINDOW WAS DOWN AND COULD NOT LEAVE IT THAT WAY. MY CAR WAS NOTHING BUT A HEADACHE FOR FORD THE LAST TIME THEY HAD IT AND AS THEY HAVE TRIED TO FIX IT WE ARE STILL EXPERIENCING ISSUES AS I AM NOW AWAITING TO HEAR WHAT WILL BE DONE WITH IT NOW. MY BIGGEST CONCERN IS IF AND WHEN I LOOSE POWER TO EVEN MY ENGINE AS I AM ON THE HIGHWAY HEADING TO OR HOME FROM WORK.

DROVE THE CAR DOWN A MOUNTAIN ROAD AND SOMEHOW MANAGED TO REGENERATE 29 MILES ON THE BATTERY. THOUGHT THAT VERY STRANGE AS THE HIGHEST CHARGE OR REGEN ACHIEVED PRIOR TO THIS SHOWED 24 MILES AND DID NOT THINK THE BATTERY COULD HOLD THAT MUCH. RETURNED HOME ABOUT 9:30PM WITH AN EMPTY PLUG-IN CHARGE. AT APPROXIMATELY 9:50PM PLUGGED IN THE CAR FOR CHARGING USING THE 120V FORD PHEV CHARGER SUPPLIED WITH THE VEHICLE. AT APPROXIMATELY 3AM AWOKE SMELLING ELECTRICAL FIRE. FOLLOWED THE SMELL TO THE GARAGE AND DISCOVERED THAT THE PHEV CHARGER PLUG HAD COMPLETELY BURNED UP ALONG WITH THE OUTLET RECEPTACLE, PLASTIC RECEPTACLE BOX AND SOME OF THE STUD THE RECEPTACLE BOX WAS ATTACHED TO. SOMEHOW THE ATTACHED GARAGE STRUCTURE DID NOT BECOME ENGULFED; RATHER, THE FIRE WENT OUT SOMEHOW BY ITSELF. UNPLUGGED THE CHARGER FROM THE CAR AT 3:11AM AND MADE SURE THE PANEL CIRCUIT BREAKER WAS COMPLETELY IN THE OFF POSITION. LOOKED AT THE ANDROID MYFORD APP AND DISCOVERED THAT AT 2:27AM THE CAR SENT A MESSAGE "SCHEDULED CHARGE DID NOT BEGIN - EXTERNAL FAULT." THE APP ALSO REPORTED THE FOLLOWING AT 3:11AM, YOUR VEHICLE HAD AN ACCIDENTAL UNPLUG WHILE CHARGING.' HOWEVER, THE CAR APPEARED TO BE FULLY CHARGED. THROUGH THE PROCESS OF INVESTIGATING THE FIRE WITH THE INSURANCE AND FIRE DEPARTMENT, IT WAS DETERMINED THAT THE CHARGER PLUG IS WHERE THE FIRE STARTED. WE POSSESS A COPY THE FIRE DEPARTMENT REPORT ON THE CAUSE OF THIS INCIDENT. *TR

IN NEW 2014 FUSION WITH 1500 MILES, IT HAS LEFT ME STRANDED THREE TIMES WITH A DEAD BATTERY. THIS MEANS YOU HAVE TO REMOVE THE DOOR HANDLE TO ENTER THE CAR. YOU ALSO CANNOT MOVE THE CAR OUT OF THE GARAGE BECAUSE THE TRANSMISSION IS LOCKED IN PARK. YOU CANNOT OPEN ANY DOOR EXCEPT THE DRIVERS DOOR AND YOU MUST TAKE APART THE CENTER CONSOLE TO DIS-ENGAGE THE TRANSMISSION LOCK. YOU CANNOT OPEN THE TRUNK. HAD PROBLEM TO THE DEALER 3 TIMES WITH TWO NEW BATTERIES AND NO SOLUTION. DEALER SAYS THERE IS NO MORE THAN A 10 MILLIAMP DRAW WHEN THE VEHICLE IS NOT OPERATING. OWNER'S MANUAL STATES THE "AUTOLAMP" SYSTEM SHUT DOWN ALL POWER AFTER TIME PERIOD FOLLOWING IGNITION SWITCH OFF IS OBVIOUSLY NOT WORKING. *TR

THIS VEHICLE HAS A PROXIMITY STARTING SYSTEM. NO INSERTION OF A KEY IS NEEDED TO START THE CAR. THE CAR IS SUPPOSED TO RECOGNIZE THE ELECTRONIC KEY TO YOUR VEHICLE. AFTER SHOPPING I CAME OUT GOT INTO MY CAR AND PUSHED THE START BUTTON WITH MY KEY FOB IN MY POCKET. MY WIFE HAPPENED TO BE SITTING BESIDE ME IN THE CAR WITH A KEY FOB IN HER PURSE. THE CAR WOULD NOT START AND A MESSAGE SAYING "KEY NOT RECOGNIZED". I TRIED MULTIPLE TIMES TO PUSH THE START BUTTON TO TRY TO START THE CAR. IT WOULD NOT START. THE KEY FOBS WOULD HOWEVER LOCK AND UNLOCK THE CAR WHICH MEANT THE CAR WAS IN FACT RECOGNIZING THEM BUT THE CAR WOULD NOT START. I CALLED MY SELLING DEALERSHIP FOR ADVICE ON HOW TO START THE CAR. THEY COULD OFFER NONE. THEY SAID ALL I COULD DO WOULD BE TO HAVE THE VEHICLE TOWED TO THEM FOR INSPECTION. L CALLED TO ARRANGE FOR THE TOW. BUT THEN WAITING FOR THE TOW TRUCK I TRIED ONE LAST TIME TO START THE CAR BY PUSHING THE START BUTTON. AMAZINGLY AND FOR NO REASON I COULD FIGURE OUT AS I HAD DONE NOTHING DIFFERENT THE CAR DID FINALLY START THAT TIME. I DOVE OVER TO THE DEALERSHIP. AFTER OVER TWO HOURS THEY COULD NOT FIND ANY PROBLEM WITH THE CAR THAT MIGHT HAVE CAUSED IT TO NOT RECOGNIZE MY KEY FOBS AND NOT START. THEY KEPT MY CAR OVERNIGHT BUT BY NOON STILL FINDING NO PROBLEM OR CURE TO IT THEY SAID I COULD COME AND PICK UP THE CAR. WHEN I GOT THERE THEY SAID THEY HAD CONTACTED FORD AND FORD HAD NO INFORMATION TO GIVE THEM ABOUT THE PROBLEM. I DID SOME RESEARCH MYSELF HOWEVER ON THE INTERNET AND FOUND A NUMBER OF COMPLAINTS ON FORD'S OWN WEBSITE IN THE "FORUM" SECTION SAYING OTHER CUSTOMERS HAD REPORTED THE VERY SAME "KEY NOT RECOGNIZED" AND NONE STARTING PROBLEMS WITH THEIR VEHICLES. FORD SEEMS TO BE STONEWALLING ON THIS ISSUE. AND WHILE A CAR NOT STARTING WHEN YOU NEED IT TO CAN BE A REAL INCONVENIENCE IT COULD ALSO BE A REAL SAFETY CONCERN UNDER THE RIGHT CIRCUMSTANCE. *TR

WITH THE KEY FOB IN THE FRONT SEAT, ON THE FLOOR BOARD, THE DOORS WERE ABLE TO BE LOCKED. THIS RESULTED WITH MY KEY FOB BEING LOCKED IN THE CAR., AND I WAS LEFT IN THE HEAT WITH FROZEN FOOD AFTER GROCERY SHOPPING. *TR

VEHICLE STALLED WHILE TRAVELING ABOUT 35MPH. LOSS OF ALL POWER BOTH MECHANICAL AND ELECTRICAL, NUMEROUS WARNING LIGHTS APPEARED ON DASH. TRACTION SYSTEM DISENGAGED THEN REENGAGED, WHICH DISABLED AND REENABLED THE BRAKES CAUSING THE CAR TO SLIDE ACROSS THE RODE. UPON RESTART ALL WARNING LIGHT DISAPPEARED. CAR WAS TOWED TO DEALER, AFTER SCANNING ECU 25+ CODES WERE FOUND. NO SOLUTION WAS DETERMINED AND FORD TOLD THE DEALER TO JUST REFLASH THE ECU, AND ADD DIELECTRIC GREASE TO ALL CONNECTORS. ALL MODULES INVOLVED WERE TESTED AND PASSED. *TR

CAR HAD PREVIOUSLY LOST FULL POWER AND BRAKES IN APRIL, INCIDENT REPEATED ITSELF THIS TIME 5500 MILES LATER WHILE AT FREEWAY SPEEDS. CAR LOST POWER BRAKES AND STEERING, WAS ABLE TO COST TO A STOP. AFTER STOPPING CAR LOCKED ITSELF IN PARK AND ENGAGED THE PARKING BRAKE, MAKING TOWING VERY DIFFICULT. AFTER NUMEROUS RESTARTS ERROR LIGHTS DISAPPEARED AND THE CAR DROVE FINE AND WAS ABLE TO BE MOVED OUT OF TRAFFIC. AFTER STOPPING CAR LOCKED ITSELF IN PARK AGAIN AND WOULD NO LONGER FUNCTION. DEALER HAS NO IDEA HOW TO FIX THIS ISSUE, HAD THIS OCCURRED WITH HIGH TRAFFIC IT WOULD HAVE RESULTED IN A CRASH. FORD WAS CONTACTED TO ATTEMPT BUY BACK PROGRAM. *TR

FORWARD COLLISION WARNING.THIS SYSTEM IS SUPPOSED TO WARN YOU THAT THE CAR IS STOPPED AT A LIGHT AND YOU APPROACHES CAR OR IF HE PULLS IN FRONT OF YOU SLOWS DOWN QUICK TO GIVE YOU SUFFICIENT TIME TO STOP.ON MY CAR YOU HAVE TO BE 10 FEET FROM THE OTHER CAR OR AT TIMES IT DOESN'T WORK AT ALL. TO PROVE THIS I HAVE RUN MANY TESTS. THE DEALER SAYS WHEN FOLLOWING CLOSELY BEHIND A VEHICLE OR ONE STOPS QUICKLY IN FRONT OF YOU THE RED LIGHTS ARE NOT COMING ON THE AND ACTIVATING THE DRIVER ASSISTED BRAKING. THEY HAVE NOT BEEN ABLE TO FIND ANY TROUBLE AND THEY SAY EVERYTHING IS WORKING CORRECTLY. THE SAID ALSO THE FRONT CRASH SENSORS ARE NOT WORKING AND BEING TOO CLOSE TO THE VEHICLE FRONT OF THEM. I BELIEVE FORD HAS ENGINEERED SYSTEM POORLY AND IT COULD BE A DANGER TO MANY FAMILIES DEPENDING ON THIS IT IS MY BELIEF THAT THIS SHOULD BE LOOKED INTO QUICKLY PREVENT ANY POSSIBILITY OF A REAR END CRASH AND TO WARN THEM BEFORE THE COLLISION OCCURS. IT IS IMPOSSIBLE TO SHOW YOU ON THIS FORM A VIDEO TO SHOWING YOU HOW THE SYSTEM SHOULD PERFORM. HOPE YOU LOOK INTO THIS MATTER QUICKLY BEFORE IT CAUSES THE BAD REAR END COLLISION. THANK YOU *TR

2014 FORD FUSION TITANIUM LOST ALL ELECTRICAL POWER ON 03/03/2014 WHEN MY WIFE PULLED INTO THE GARAGE. SHE SAID THAT SHE TRIED TO REMOVE THE CD DISC BUT IT WOULD NOT EJECT. I WENT INTO THE GARAGE AND FOUND THAT THERE WAS NO ELECTRICAL POWER AT ALL. I THEN OPEN THE HOOD AND REMOVED THE POSITIVE BATTERY CABLE FROM THE BATTERY AND REINSTALLED IT AFTER 1 MINUTE AND EVERYTHING RETURNED TO NORMAL. THERE HAS NOT BEEN ANYMORE INCIDENTS SINCE TODAY'S DATE OF 03/11/2014.

WHILE DRIVING, I ATTEMPTED TO LOWER THE REAR RIGHT WINDOW. I FELT THE POWER GOING TO THE WINDOW, BUT THE WINDOW DID NOT LOWER. I ATTEMPTED TO LOWER WINDOW AGAIN, BUT THEN THERE WAS NO POWER FELT. FORTUNATELY THERE IS NO URGENT NEED TO LOWER THE WINDOW DURING THE FREEZING WEATHER WE ARE EXPERIENCING. I WILL BE TAKING THE CAR BACK TO THE SERVICE DEPARTMENT AGAIN (NOW WITH 2000 MILES DRIVEN) AS SOON AS I GET A CHANCE AND ITS WARMER OUT. *TR

WHILE DRIVING ON AN INTERSTATE, I TURNED MY WIPERS ON DURING A HEAVY RAIN STORM. WITHIN A FEW SECONDS, THE WIPERS STOPPED. TOOK THE VEHICLE TO THE SERVICE DEPARTMENT THE NEXT MORNING WITH ONLY 1000 MILES. SERVICE ADVISER HAD THE WINDSHIELD MOTOR REPLACED (AFTER PUTTING ONLY 1000 MILES ON THE VEHICLE). AFTER GETTING THE CAR BACK, THE WIPERS SQUEAKED AWFUL DURING THE NEXT RAIN FALL. TOOK THE CAR BACK AND THEY REPLACED THE WIPERS. UNLESS IT IS RAINING STEADILY, THE WIPERS SQUEAK IF IT IS JUST DRIZZLING. NOT AS BAD, BUT THEY CONTINUE. *TR