2011 Ford Focus Latches & Locks Problems

Your car's front passenger door and both rear doors won't open from the inside, though you can open the front driver's door by lowering the window and using the outside handle. Your dealer replaced the front passenger and rear driver door latches, but the doors still won't open. After a second visit for another latch replacement, the problem persists, and the dealer hasn't been able to fully resolve it despite multiple repair attempts.

Your passenger rear door latch got stuck and wouldn't open or close, forcing your wife to exit through the window. The door latch has been replaced three times, but the problem keeps happening. The dealer suggested the latches were dirty and wanted to charge you again for another replacement. Fixing this will likely require replacing the door latch assembly and possibly inspecting the door's latch mechanism for dirt or damage.

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH FAILED AND THE DOOR AJAR WARNING SENSOR ILLUMINATED. THE FAILURE PREVENTED ANY OF THE DOORS FROM LOCKING AND THE CONTACT COULD NOT SEE THE FUEL GAUGE OR MILEAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PAWL SPRINGS AND UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH).THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,889. UPDATED 08/23/17*LJ *CN

LOCKING MECHANISM FOR TRUNK FAILED. NO LONGER POPS OPEN.....DEALER STATES THE REPAIR WILL COST $250. *JS

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE POWER LOCKS ON ALL FOUR DOORS MALFUNCTIONED. THE DEALER STATED THAT THE LOCKING MECHANISMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON THE FRONT PASSENGER DOOR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 2011 FORD FOCUS. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE FRONT DRIVER SIDE DOOR FAILED TO UNLOCK BOTH MANUALLY OR WITH THE KEY FOB. THE CONTACT HAD TO CRAWL INTO THE PASSENGER SEAT AND EXIT THROUGH THE FRONT PASSENGER SIDE DOOR. THE DEALER STATED THAT THE DRIVER SIDE DOOR LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, THE DRIVER AND PASSENGER'S SIDE DOOR LOCKS FAILED TO UNLOCK. THE CONTACT WAS ABLE TO EXIT THE VEHICLE THROUGH A WINDOW. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 12/04/13*LJ THE DEALER DID NOT KNOW WHAT THE PROBLEM WAS. HOWEVER, THEY WERE ABLE TO UN-LOCK THE DOORS. BUT, ADVISED HER NOT TO LOCK THEM AGAIN. UPDATED 12/4/13

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE INTERIOR AND EXTERIOR REAR DOOR LOCKS WOULD NOT OPEN WHEN BEING ACCESSED WITH THE KEY FOB OR MANUALLY. THE CONTACT INSPECTED THE VEHICLE AND STATED THAT THE FAILURE WAS CONTRIBUTED TO A FAULTY DOOR ACTUATOR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 9/4/13 *CN THE REAR DOOR LOCKS WOULD NOT OPEN FROM THE OUTSIDE OR INSIDE. THE ONLY WAY TO EXIT THE VEHICLE FROM THE REAR, WAS TO CROSSOVER THE SEATS.

TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE TWO REAR DOORS WERE LOCKED AND COULD NOT BE UNLOCKED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000.