2011 Ford Explorer Seats Problems
5 owner-reported seats complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Seats Recalls (1)
SEATS
FORD IS RECALLING CERTAIN MODEL YEAR 2011 EXPLORER VEHICLES MANUFACTURED FROM JULY 15, 2010, THROUGH DECEMBER 13, 2010, EQUIPPED WITH SECOND ROW 60% SEATS WITH MANUAL RECLINER MECHANISMS THAT MAY HAVE COMPONENTS THAT ARE OUT OF DIMENSIONAL SPECIFICATION. THESE SEATS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS."
Fix: FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE SEATS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Owner Complaints (5)
TL* THE CONTACT OWNS A 2011 FORD EXPLORER. THE CONTACT STATED THAT THE PASSENGER HEATED SEAT WAS ACTIVATED AND IT BURNED A HOLE THROUGH THE SEAT ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE IS 28,261. UPDATED 01/07/14*LJ UPDATED 1/22/2014 *JS UPDATED 03/17/15*LJ THE CONSUMER REQUESTED TO HAVE THE CASE RE-EVALUATED. UPDATED 8/18/2015*JS
SINCE I PURCHASED MY EXPLORER IN APRIL 2011, I HAVE HAD TO SEE MY DOCTOR FOR VERY EXTREME LOWER BACK PAINS, I ALSO HAVE TO GO WEEKLY FOR CHIROPRATIC CARE, ACUPUNCTURE AND TRACTION FOR STRETCHING THE VERTEBRAE IN MY BACK. THE NERVES ARE CONSTANTLY PINCHING AND CAUSE SHARP PAINS THROUGHOUT THE DAY AND NIGHT. I AM NEARLY DISABLED BECAUSE OF THESE SEATS. I CANNOT WORK DUE TO THE PAIN AND FEAR I WILL BECOME PERMANENTLY DISABLED VERY SOON. THIS IS MY ONLY CAR, SO IT MUST BE REMEDIED A.S.A.P.. I HAVE DRIVEN MY DAUGHTERS BORROWED CAR AND HAVE NO PAINS ASSOCIATED WITH ANY OTHER VEHICLES I DRIVE. *KB
ARM RESTS FOR DRIVER'S SEAT TOO FAR FROM SEAT, ESPECIALLY ON THE LEFT, AND PROVIDE NO SUPPORT. NOT A PROBLEM FOR LOCAL DRIVING BUT ON LONG TRIPS CAUSES ARM FATIGUE. *KB
THE ACUTE ANGLE ON FORD EXPEDITION ARE UNSAFE AND CAUSE SEVERE MUSCLE FATIGUE AND STRESS. FORD PROVIDES NO EXPLANATION AS TO THEIR PURPOSE, NOR DO THEY PROVIDE ANY GUIDELINES AS TO THE PROPER ADJUSTMENT OR FIT. I AM NOT ONLY ANGRY AND DISAPPOINTED AT FORD BUT ALSO THE GOVERNMENT. WHERE ARE YOU GUYS? WHAT ARE YOU DOING WITH ALL THE TAX MONEY WE'RE SENDING YOU? WHERE'S THE TESTING AND OVERSIGHT? PS YOU DID NOT INCLUDE THE FORD EXPEDITION IN YOUR LISTS SO I HAD TO CHOOSE THE EXPLORER. I CAN'T BELIEVE THIS. *TR
LEAR CORPORATION AND FORD ALREADY KNEW THAT A SPACER/WASHER WAS LEFT OFF THE EXPLORER BY THREE ROTATING LEAR EMPLOYEES ON THE NIGHT SHIFT. THESE EMPLOYEES WERE NOT PENALIZED IN ANY WAY. THE SHIFT STINKS OF NEPOTISM AND EVERY OTHER EOE/EEO MISDEED. OTHER EMPLOYEES, NOT MEETING NUMBERS(NOT QUALITY ISSUES) ARE BEING WALKED OUT. THIS LEAR FACILITY, IN HAMMOND, INDIANA, RECEIVES A $5000 FEDERAL TAX CREDIT FOR EACH NEW W2 FORM TURNED IN. *TR