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2003 Ford Explorer Fuel System Problems

18 owner-reported fuel system complaints from NHTSA data

18
Complaints
Jan 2006Nov 2010
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (18)

highFUEL/PROPULSION SYSTEM
Filed: Aug 2019

Your vehicle has a strong fuel smell both inside and outside the cab that's causing you headaches and making you feel sick. The engine isn't running properly and you're experiencing poor fuel economy. This issue may require inspection and repair of the fuel system components, including the fuel tank, fuel lines, or related seals.

NHTSA #: 11240999
mediumFUEL/PROPULSION SYSTEM
Filed: Jan 2018

CAR HAS AN INTERMITTENT PROBLEM AND WILL STALL AND BOTH HIGH AND LOW SPEEDS, OR WHEN IDLING. WHEN THIS HAPPENS AND POWER ASSIST FAILS, IT'S ALMOST IMPOSSIBLE TO STEER OR TO BRAKE POSING A SERIOUS RISK TO SAFETY. THIS FIRST STARTING HAPPENING ABOUT ONCE A WEEK LAST NOVEMBER, AND NOW IT'S PRETTY OFTEN. STOPPED DRIVING THE CAR, EXCEPT TO TEST DRIVE AS WE'RE TRYING TO FIND THE SOURCE OF THE PROBLEM. WE THINK IT'S EITHER THE FUEL OR VACUUM SYSTEM AND ARE CONTINUING TO NARROW DOWN THE PROBLEM. I AM NOT SURE IF BRAKING WILL WORK AT ALL WHEN IT FAILS, AS FORTUNATELY IT HASN'T STALLED GOING DOWNHILL. I PUT ALL MY STRENGTH INTO BOTH BRAKING AND STEERING (I'M A PRETTY STRONG WOMAN) TO GET IT TO SAFETY. IT MAY SIMPLY BE STOPPING DUE TO INERTIA.

NHTSA #: 11063921
mediumFUEL SYSTEM, GASOLINE
Filed: Sep 2013

I HAVE A BAD PROBLEM ( 2 ) TIMES WITH THE FUEL PUMP THE FIRST ONE WAS SPRAYING GAS OUT TOP EXTERIOR OF FUEL PUMP .MY HUSBAND WENT TO A WRECKING YARD AND PURCHASED A USED FUEL PUMP THAN 5 TO 6 MONTHS LATER DONE THE SAME THING SPRAYING OUT TOP EXTERIOR ELBOW OF FUEL PUMP. I USE MY TRUCK TO TAKE MY DAUGHTER BACK AND FORTH TO SCHOOL AND IT IS A VERY DANGEROUS CAUSE THE FUMES WERE REALLY BAD INSIDE OF CAB AND PLUS IF SOME ONE WAS TO THROW A CIGARETTE OR ANYTHING THAT COULD IGNITE THE LEAKING GAS . I THINK THAT THIS MATTER SHOULD BE FIXED CAUSE I KNOW THAT I AM NOT THE ONLY ONE THAT HAD OR HAS THIS PROBLEM AND NOT TO SAY ALL OF THE OTHER THINGS THAT ARE WRONG LIKE MY HIGH BEAMS NOT WORKING THE FRONT DOOR WINDOW IS VERY SLOW GOING UP AND DOWN AND THE BACK DOOR ( PASSENGER RIGHT SIDE ) BLOW MOTOR AND ECT. THE BIG ONE IS THE FUEL PUMP I FELL THAT THIS IS THE WORST AND IT SHOULD BE FIX BEFORE SOMEONE GETS BADLY HURT OR KILLED. *JB

NHTSA #: 10538569
mediumFUEL/PROPULSION SYSTEM
Filed: Feb 2013

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE REFUELING, A LARGE AMOUNT OF FUEL SPRAYED OUT OF THE FILLER NECK. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. THE VIN WAS UNAVAILABLE.

NHTSA #: 10497738
mediumFUEL/PROPULSION SYSTEM
Filed: May 2012

I HAVE HAD FUEL TANK ISSUES FOR A YEAR NOW AND THEY ARE GETTING WORSE. MY GAUGE STOPPED WORKING ABOUT 13 MONTHS AGO WHICH WAS NO BIG DEAL. NOW I AM UNABLE TO PUT MORE THEN 4-5 GALLONS OF GAS IN AT A TIME. THE SAFETY SENSOR STOPS THE PUMP FROM FILLING UP MY TANK AND IF I TRY TO DO IT A LITTLE AT A TIME IT JUST SHOOTS GAS OUT OF MY FILL AREA AND GETS EVERYWHERE. I HAVE BEEN DOUSED IN GAS AND I HAVE RUN OUT OF GAS IN VERY BAD AREAS. THE SENSOR REPLACEMENT WAS ONLY A TEMPORARY FIX, NOW IT'S IMPOSSIBLE TO PUT GAS IN MY TANK AND IT'S STARTING TO RUN POORLY. I HAVE TO STOP EVERYDAY FOR GAS. THIS IS A MALFUNCTIONING FORD PART THAT SHOULD BE RECALLED AND REPLACED. I HAVE RUN OUT OF GAS AND WHEN THAT HAPPENS EVERY THING SHUTS DOWN INCLUDING THE POWER STEERING. IT WAS DANGEROUS AND DIFFICULT TO MANEUVER MY TRUCK, I WAS GETTING ON THE FREEWAY AND THE ON RAMP WAS A SEMI-CIRCLE. *JS

NHTSA #: 10458465
mediumFUEL SYSTEM, GASOLINE
Filed: Oct 2011

MY 2003 FORD EXPLORER WAS IN THE SHOP FOR A FUEL SMELL AND DIAGNOSED WITH A FUEL TANK LEAK AROUND THE FUEL FILLER HOSE AT THE GAS TANK. THERE IS VISIBLE CRACKING ON THE PLASTIC SURROUNDING THE BASE OF THE FILLER NECK AS IT ATTACHES TO THE FUEL TANK WITH CONSTANT FUEL SEEPAGE. I CALLED THE CUSTOMER RELATIONSHIP CENTER AT FORD MOTOR COMPANY WITH THE HOPE THAT THEY WOULD BE CONCERNED ABOUT THIS SERIOUS ISSUE AND WAS GIVEN A CASE NUMBER AND ASKED TO TAKE MY VEHICLE INTO MY LOCAL FORD DEALER'S SERVICE DEPARTMENT FOR AN INSPECTION TO VERIFY THE PROBLEM. I LEFT MY VEHICLE WITH THEM FOR AN ENTIRE DAY AND WAS TOLD AT THE END OF THE DAY THAT THERE WOULD BE NO ASSISTANCE AVAILABLE FROM FORD AND THEREFORE NO WORK OR INSPECTION WAS PERFORMED BY THE SERVICE DEPARTMENT. THIS IS A CRITICAL FORD MOTOR COMPANY ENGINEERING PROBLEM AND WOULD HOPE THEY WOULD TAKE A SERIOUS INTEREST IN RESOLVING SUCH A HAZARDOUS ISSUE. *TR

NHTSA #: 10430738
mediumFUEL SYSTEM, GASOLINE
Filed: Aug 2011

TL* THE CONTACT OWNS A 2003 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE CONTACT ALSO STATED THAT SHE ATTEMPTED ON SEVERAL OCCASIONS TO START THE VEHICLE WHILE DEPRESSING THE ACCELERATOR PEDAL, BUT IT WOULD NOT START. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP, WHO DIAGNOSED THAT THE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CONTACT STATED THAT THE FUEL PUMP WAS REPLACED A TOTAL OF FOUR TIMES WITHIN THE PAST SIX MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 82,500 AND THE CURRENT MILEAGE WAS 82,600.

NHTSA #: 10417653
mediumFUEL SYSTEM, GASOLINE
Filed: Nov 2010

I HAVE A 2003 FORD EXPLORER AND RECENTLY THE CHECK FUEL CAP LIGHT WENT ON, I HAVE CHANGE THE CAP 3 TIMES, RESET THE COMPUTER, CHECK THE CHARCOAL CANISTER, THE FUEL LINES AND ALL THE RECOMMENDATIONS ON THE USERS MANUAL BUT NOTHING SEEMS TO WORK, NOW THE SERVICE ENGINE SOON LIGHT ALSO WENT ON, I CHECKED ONLINE AND THERE IS THOUSANDS OF PEOPLE WITH THE SAME PROBLEM... NO SOLUTION FROM THE DEALER OR ONLINE YET. *TR

NHTSA #: 10366928
mediumFUEL SYSTEM, GASOLINE
Filed: Mar 2010

1. FUEL GAUGE JUST STOP WORKING AFTER REFILLING THE VEHICLE. 2. THE FAILURE JUST HAPPENED AND NOW IT DOES NOT DETECT GAS IN THE ENGINE. 3. THE FAILURE HAPPENED SHORTLY AFTER GETTING A NON-RELATED ITEM FIXED ON FEBRUARY 27, 2010. *TR

NHTSA #: 10315964
mediumFUEL SYSTEM, GASOLINE,POWER TRAIN,STRUCTURE,SEATS
Filed: Jun 2006

HELLO. I HAVE SEVERAL COMPLAINTS REGARDING MY 2003 FORD EXPLORER INCLUDING SEVERAL SAFETY ISSUES. THE FIRST COMPLAINT IS REGARDING THE DRIVER'S SEAT WHICH SHIFTS ROUTINELY ON ACCELERATION AND DE-ACCELERATION. THIS CONCERNS ME IF I GET INTO AN ACCIDENT AND THE SEAT MALFUNCTIONS. THE SECOND COMPLAINT IS REGARDING THE GEAR SHIFTER NOT GOING INTO PARK EASILY. I HAVE TO JIGGLE IT TO INTO PARK. I AM CONCERNED THAT THIS MIGHT NOT PROPERLY ENGAGE PARK AND MY VEHICLE MIGHT ROLL. THIRDLY, MY REAR LIFT GATE TRIM HAS HAD TO BE REPAIRED AT LEAST 3 TIMES. I AM CONCERNED THAT ALTHOUGH THE DEALERSHIP SAYS THERE IS NO SAFETY ISSUE, THERE POSSIBLY COULD BE DUE TO THE REAR LIFT GATE HINGES BEING RECALLED AND REPRESENTATIVE INFORMING ME THAT THE REASON THAT I CONTINUE TO HAVE A CRACK APPEARING IS DUE TO DESIGN FLAW. THIS CONCERNS ME B/C I FREQUENTLY UTILIZE THE LIFT GATE TO RETRIEVE GROCERIES AND OTHER ITEMS AND DO NOT WANT THE WINDOW TO FAIL AND FALL ON MY HEAD. THE REMAINDER CONCERNS ARE REGARDING THE FUNCTION OF MY VEHICLE. I HAVE HAD TO HAVE 3 OF THE WINDOW MOTORS REPLACED UNDER WARRANTY. THE TRANSMISSION HAS HAD TO BE FIXED TWICE (SHIFTING MODULE MALFUNCTION). FINALLY, THE FUEL GAUGE HAD TO BE REPAIRED DUE TO IMPROPER FUEL READINGS. I GUESS ALL THESE ITEMS COULD BE VERY PROBLEMATIC AS WELL B/C I COULD RUN OUT OF GAS AND BE STRANDED WITH MY CHILD, MY VEHICLE MIGHT NOT SHIFT PROPERLY LEAVING ME STRANDED. PLEASE DO NOT HESITATE TO CONTACT ME IF YOU HAVE QUESTIONS. PS. I WOULD ALSO LIKE TO ADD THAT AS I WAS COMPLETING THIS PROCESS I REMEMBERED THAT MY VEHICLE HAD A HIGH PITCHED WHINE THAT HAD TO BE REPAIRED. I DO NOT REMEMBER EXACTLY WHAT HAD TO BE REPAIRED BUT IT WAS COVERED UNDER WARRANTY. *NM

NHTSA #: 10161178
mediumFUEL SYSTEM, GASOLINE
Filed: Jan 2006

WHEN FILLING GAS TANK OF FORD SPORT TRAC, GASOLINE SUDDENLY AND WITHOUT WARNING SPRAYED OUT OF FILLER PIPE COVERING MY CLOTHS WITH GASOLINE. I TOOK VEHICLE BACK TO DEALER AND TOLD IT HAS BEEN REPAIRED. NEXT TIME I FILLED THE TANK, GASOLINE AGAIN WITHOUT WARNING ERUPTED FROM FILL PIPE AND SPRAYED ON MY SHOES AND PANTS. AGAIN RETURNED THE AUTOMOBILE TO DEALER AND TOLD THAT THE VENT PIPE HAD WATER IN IT. TOLD THAT IT HAD BEEN FIXED. AFTER AUTO RETURNED IT FILLED ONCE WITHOUT DIFFICULTY. HOWEVER, THE SECOND TIME I TRIED TO FILLED IT, GASOLINE SPRAYED OUT OF FILL PIPE. I IMMEDIATELY RETURNED TO DEALER. THIS TIME I WAS TOLD THERE WAS A FORD "SERVICE BULLETIN" ON THE VEHICLE INDICATING THAT VENT HOLE WAS TOO LARGE AND WATER AND OTHER MATERIAL COULD THEREFORE INTO VENT PIPE. DEALER REPAIRED AUTOMOBILE BUT WOULD NOT RELEASE AUTOMOBILE UNTIL $500.00 REPAIR BILL PAID, DESPITE FORD ACKNOWLEDGING THAT THIS WAS A MANUFACTURER'S DEFECT IN CERTAIN SPORT TRAC MODELS. THIS IS A VERY DANGEROUS DEFECT, CAUSING GASOLINE TO SPRAY ALL OVER PEOPLE AND RUN OUT ON THE GROUND. WITH THE ADMISSION THAT IT IS A DEFECT, FORD SHOULD BE REQUIRED TO RECALL ALL SPORT TRAC AND PAY FOR REPAIRS. DOES IT REQUIRE THAT SOMEONE FIRST BE BURNING TO DEATH BEFORE APPROPRIATE ACTION IS TAKEN? *JB

NHTSA #: 10146788
mediumFUEL SYSTEM, GASOLINE
Filed: Oct 2005

AT THIS TIME I CAN DO NOT HAVE A FAILURE, ONLY A VERY SERIOUS CONCERN. IN THE PAST FEW MONTHS, ANYTIME WHILE MY 2003 EDDIE BAUER EXPEDITION IS TURNED ON, A LOUD "TIN-SOUNDING-POP" OCCURS. IT SOUNDS LIKE THE FUEL TANK BUT I CAN NOT BE SURE WHAT IT IS. IN THE PAST MONTH, THE SOUND HAS GOTTEN LOUDER & LOUDER -- EVEN MORE FREQUENT. THE BEST WAY TO DESCRIBE THE SOUND IS -- IT SOUNDS LIKE SOMEONE HAS LEFT A TIN CAN OUTSIDE AND WHEN THE WEATHER CHANGES FROM HOT TO COLD OR COLD TO HOT, THE TIN CAN "POPS" AS ITS CONTRACTING OR EXPANDING. NO ENGINE LIGHTS OR COMPUTERIZED MESSAGES COME ON. NO PARTS HAVE BEEN REPLACED ON THIS VEHICLE -- I BOUGHT IT NEW IN SEP 2003. *NM

NHTSA #: 10140149
mediumFUEL SYSTEM, GASOLINE
Filed: Sep 2004

WHILE DRIVING ON THE FREEWAY VEHICLE DECELERATED 5 MPH BEFORE REGULATING SPEED. AFTER EXITING FREEWAY, VEHICLE DIED AT STOP LIGHT. VEHICLE TOWED TO DEALERSHIP WHERE THEY INFORMED ME THE INERTIA SWITCH, LOCATED UNDER KICK PLATE ON PASSENGER SIDE, WAS DAMAGED AND THUS CUT OFF THE FUEL PUMP. ONCE FIXED, VEHICLE RAN FINE. THIS IS A SAFETY DEVICE IN CASE OF AN ACCIDENT, BUT IT IS LOCATED IN A VERY BAD LOCATION.*AK

NHTSA #: 10093239
mediumFUEL SYSTEM, GASOLINE
Filed: Aug 2004

VEHICLE LOSES POWER AND YOU ARE UNABLE TO ACCELERATE IT, ITS STALLS AS A RESULT OF THE LOSS OF POWER. THE VEHICLE IS DIFFICULT TO GET OUT OF TRAFFIC. VEHICLE WAS REPAIRED SEVERAL TIMES INCLUDING REPLACEMENT OF FUEL PUMP, FUEL FILTER, AND CRUISE CONTROL WIRES. THE VEHICLE IS NOT REPAIRED AT THIS TIME.*AK

NHTSA #: 10088470
mediumFUEL SYSTEM, GASOLINE
Filed: Jul 2004

VEHICLE WILL STALL AFTER SITTING OVERNIGHT AND THE ENGINE HAS NOT REACH NORMAL OPERATING TEMPERATURE, FUEL TANK FULL AND THE VEHICLE IS PROCEEDING UP AN INCLINE. WHEN VEHICLE STALLS YOU CAN START THE VEHICLE AND PROCEED. AFTER REACHING NORMAL OPERATING TEMPERATURE OR THE VEHICLE HAVE TRAVEL FORTY TO EIGHTY MILES ON THE TANK OF GAS IT WILL NOT DUPLICATE THE PROBLEM UNTIL YOU REFILL THE TANK AGAIN. IF THE TANK IS KEPT FULL OR NO MORE THAN ONE OR TWO GALLONS ARE USED UP. IT WILL NOT STALL. I HAVE HAD IT BACK FOR REPAIR FIVE OR SIX TIMES BUT NO LUCK. THE LAST VISIT TO THE DEALER THEY PUT A RECORDER ON THE VEHICLE WHICH I KEPT FOR THREE WEEKS AND IT RECORDED THE STALL. THE DEALER STATED THAT IT WAS BEING OVERFILLED BUT I NEVER OVERFILL THE VEHICLE AND I EXPLAINED THAT TO THEM. I PURCHASE THE VEHICLE NEW ON 7/31/03 AND DROVE IT HOME ON THE TANK OF GAS THE DEALER PUT IN IT. THE VEHICLE SAT FOR TEN DAYS WHILE I WAS ON VACATION AND WHEN I RETURNED I DROVE IT THE NEXT DAY AND IT STALLED AND IT HAD NOT BEEN REFUELED. THE TANK WAS STILL FULL FROM THE DEARLER'S ORIGINAL FILL-UP. I TOOK IT BACK THE FIRST TIME 8/19/03 AND THE DEALER REPLACE A PART(VALVE) THAT THEY INDICATED MAY HAVE BEEN DEFECTIVE BUT IT DID NOT FIX THE PROBLEM. *LA

NHTSA #: 10082296
mediumFUEL SYSTEM, GASOLINE
Filed: Oct 2003

DAMAGE TO GAS TANK. AFTER LEAVING MY 2003 FORD EXPLORER OVERNIGHT WITH A LOCAL DEALERSHIP TO DUPLICATE A STALLING PROBLEM, THE VEHICLE WAS FOUND FOR HAVE A DAMAGED GAS TANK. IT WASN'T FULLY IDENTIFIED UNTIL A CROSS-COUNTRY TRIP FROM DALLAS, TEXAS TO MILWAUKEE, WISCONSIN. THE GAS TANK WAS REPLACED IN MILWAUKEE. *LA

NHTSA #: 10043243
mediumFUEL SYSTEM, GASOLINE
Filed: Aug 2003

GASOLINE IS EXPELLED FROM THE FILLER PIPE EVERYTIME I TRY TO REFUEL THE TANK. THE PROBLEM WORSENS WITH EACH ATTEMPT TO REFUEL BECAUSE THE GAS PUMPS CONTINUOUSLY SHUT OFF FOR SAFETY REASONS. DEALER HAS REPLACED A SAFETY VALVE TO THE TANK WHICH TEMPORARILY HELPED BUT THE PROBLEM IS NOW WORSE THAN EVER. THERE IS CURRENTLY NO MANUFACTURER'S RECALL FOR THIS PROBLEM.*AK

NHTSA #: 10032888
mediumFUEL SYSTEM, GASOLINE
Filed: Jun 2003

WHEN REFUELING GAS SHOOTS BACK UP THROUGH FILLER PIPE ONTO CONSUMER.*AK

NHTSA #: 10024681

Other 2003 Ford Explorer Issues