2003 Ford Explorer Airbags Problems
53 owner-reported airbags complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (53)
During a highway accident where your vehicle flipped and rolled downhill after a tire blowout, the airbags did not deploy at all, leaving the occupants with critical injuries. There were no warning lights or messages beforehand that suggested the airbag system was defective. This failure to deploy during a serious rollover crash represents a critical safety issue that needs investigation by your insurance company and potentially by safety regulators.
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Your vehicle was involved in a crash while driving through an intersection, but the airbags failed to deploy. This is a serious safety concern that should be inspected immediately by a qualified technician to determine why the airbag system did not activate during the accident.
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ALL SIDE AIRBAGS DEPLOYED WITHOUT ACCIDENT. DEPLOYMENT HAPPEND WHILE MY WIFE AND 4 YEAR OLD SON WAS IN THE VEHICLE DRIVING APPROXIMATELY 30-40 MILES PER HOUR DOWN A STRAIGHT ROAD IN LONG VALLEY NEW JERSEY. THIS ROAD IS SMOOTH, LEVEL AND FREE OF POT HOLES ETC. UNABLE TO SEE BECAUSE OF THE DOWNED AIRBAGS AND SMOKEY DUST LIKE MATERIAL FROM THE AIRBAGS SHE PULLED OFF THE ROAD AS BEST SHE COULD.
TL* THE CONTACT OWNED A 2003 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY ACCELERATED AND THE PASSENGER SIDE AIR BAG IMMEDIATELY DEPLOYED WITHOUT WARNING. THE CONTACT STATED THAT THE POWDERY DUST FROM THE DEPLOYED AIR BAG CLOUDED HIS VISION AND CAUSED THE VEHICLE TO REAR END THE PRECEDING VEHICLE. THE CRASH CAUSED A CHAIN REACTION THAT INVOLVED FOUR VEHICLES. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR CUTS AND PAINS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD, FROM WHERE IT WAS LATER PICKED RETRIEVED BY THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS APPROXIMATELY 73,700....UPDATED 02/22/17 *BF *CN
TL* THE CONTACT OWNED A 2003 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN RATE OF SPEED ON A HIGHWAY, THE CONTACT WAS INVOLVED IN A HEAD ON COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE OTHER VEHICLE ROLLED OVER AND THE CONTACT'S VEHICLE STOPPED AT THE MEDIAN. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A MILD CONCUSSION, A BRUISED STERNUM, BACK AND NECK PAINS. THE CONTACT RECEIVED MEDICAL TREATMENT. THE VEHICLE WAS TOWED TO A YARD AND DESTROYED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR MECHANIC. THE APPROXIMATE FAILURE MILEAGE WAS 319,000.
TL* THE CONTACT OWNED A 2003 FORD EXPLORER. WHILE DRIVING 35 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD, BACK, AND KNEES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,404. UPDATED 09/27/16*LJ *JS
I LOST CONTROL AROUND A BEN GOING 35MPH AFTER IT GOT DONE RAINING AND GOT IN AN ACCIDENT HIT A TELEPHONE POLE AND FARM POST AFTER SPINNING ABOUT 4XS CAR IS TOTALED AIR BAGS NEVER WENT OFF
I WAS DRIVING IN MINUS 20 DEGREE CELSIUS TO TAKE HIGHWAY 15 NORTH FROM JUST AFTER PANAMA BUS STATION. IN THE ENTRANCE, MY CAR START TO SLOW DOWN TO THE 5 KMPH. IN THE BACK OF MY CARS WERE ALL ON THEIR HAZARD LIGHT AND BEING MAD AT ME. SO I DRIVE BACK TO MY HOME TAKING THE NEXT EXIT. I WISH SOMEBODY COULD TAKE THE VIDEOS AND SENT TO THE FORD COMPANY TO LET THEM KNOW MY SITUATION.
TL* THE CONTACT OWNED A 2003 FORD EXPLORER. WHILE DRIVING AT 50 MPH, THE FRONT AND REAR DRIVER SIDE TIRES BLEW OUT, WHICH CAUSED THE VEHICLE TO FLIP OVER SEVERAL TIMES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED INJURIES TO THE LOWER BACK, ARM, AND KNEES. THE PASSENGER SUFFERED AN INFLAMMATION OF THE LOWER BACK. THE DRIVER AND PASSENGER BOTH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
MY FIANC AND I PUT OUR 10 MONTH OLD AND OUR 8 YEAR OLD IN THE SEATBELTS AND I GOT IN THE CAR (I AM PREGNANT) AND SHUT MY DOOR AND MY FIANC GOT IN AND SHUT HIS DOOR AND THE CURTAIN AIRBAGS WENT OFF AND THE BACK AIRBAGS. WE WERE IN PARK AT THE TIME. THERE WAS NOT REASON FOR THE AIRBAGS TO DEPLOY. I ONLY HAD LIABILITY INSURANCE SO THEY WON'T PAY ANYTHING. I CALLED THE FORD DEALER (WHO I JUST BOUGHT A $50,000 2015 FORD EXPLORER FROM HIM JANUARY 2015) AND HE SAID I COULD CALL THE SERVICE DESK WHO WAS NO HELP. STATED THERE IS NO RECALL. ANYONE I CAN CALL? THIS IS CRAZY AND DANGEROUS!!!!
MY DAUGHTER AND HER FIANC AND PUT THEIR 10 MONTH OLD AND THEIR 8 YEAR OLD IN THE SEATBELTS AND MY DAUGHTER GOT IN THE CAR (SHE IS PREGNANT) AND SHUT HER DOOR AND HER FIANC GOT IN AND SHUT HIS DOOR AND THE CURTAIN AIRBAGS WENT OFF AND THE BACK AIRBAGS. THEY WERE IN PARK AT THE TIME. THERE WAS NOT REASON FOR THE AIRBAGS TO DEPLOY. THEY ONLY HAD LIABILITY INSURANCE SO THEY WON'T PAY ANYTHING. I CALLED THE FORD DEALER (WHO I JUST BOUGHT A $50,000 2015 FORD EXPLORER FROM HIM JANUARY 2015) AND HE SAID I COULD CALL THE SERVICE DESK WHO WAS NO HELP. STATED THERE IS NO RECALL. ANYONE I CAN CALL? THIS IS CRAZY AND DANGEROUS!!!!
I WAS LEAVING THE STORE PARKING LOT. I STARTED THE CAR, PRESSED THE BREAK, PUT THE VEHICLE IN DRIVE AND THE PASSENGER SIDE AIRBAG DEPLOYED. THIS IS THE SECOND TIME THIS HAS HAPPENED SINCE THE FIRST INCIDENT IN SEPTEMBER 2014. THE VEHICLE WAS NOT HIT OR BUMPED IN ANY WAY. I WAS NOT BACKING OUT, I WAS IN DRIVE TO PULL OUT OF THE SPACE. *TR
TL* THE CONTACT OWNED A 2003 FORD EXPLORER. WHILE DRIVING 45 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUFFERED LACERATIONS TO THE LEFT ARM AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 260,000. THE VIN WAS UNAVAILABLE.
AIR BAG LIGHT BLINKS WHEN STARTED AND THEN REMAINS ON. I HAVEN'T HAD IT CHECKED OUT YET BUT I WAS SEEING IF THERE WAS A RECALL ON THIS TO SEE IF IT WOULD COVER THE COST TO FIX. *TR
IN THE EARLY MORNING HOURS OF DECEMBER 11, I WAS DRIVING TO WORK WHEN WITHOUT WARNING BOTH SIDE CURTAIN AIR BAGS DEPLOYED. THERE WERE NO CARS BEHIND ME AND THERE WERE NO ONCOMING TRAFFIC SO I WAS ABLE TO PULL OFF THE ROAD WITHOUT INCIDENT. UPON INSPECTION THERE WAS NO DAMAGE ANYWHERE TO THE VEHICLE. AS OF NOW THERE IS NO REASON WHY THEY DEPLOYED. *TR
FRONT END ACCIDENT DID NOT DEPLOY DRIVER AIRBAG,HOWEVER PASSENGER AIRBAG DEPLOYED WITH NO OCCUPANT IN SEAT. *TR
I WAS PICKING MY DAUGHTER UP FROM SCHOOL. WE GOT INTO THE CAR PUT OUR SEATBELTS ON I STARTED THE VEHICLE AND PUT IT IN GEAR. I PICKED MY FOOT UP AND MOVED TO THE GAS WHEN I NOTICED A CAR COMING UP FROM BESIDE ME AND THEN I PRESSED THE BRAKE AND THE PASSENGER SIDE AIRBAG DEPLOYED CRACKING THE WINDSHIELD AND PULLING THE DASH COVER AWAY FROM THE RADIO AND AIR VENT. WE CALLED FORD MOTOR AND WE WERE TOLD TO TAKE IT TO A DEALERSHIP TO BE EXAMINED. FORD CUSTOMER CARE HAS LEFT MESSAGES AT OUR HOME NUMBER WHEN WE RETURN THE CALLS WE ASK THEM TO CALL OUR CELL NUMBERS AND THEY WILL NOT. I THINK THE DO NOT WANT TO TALK TO US. A WEEK LATER THE DEALERSHIP CALLED AND SAID THAT FORD MOTOR WOULD PAY FOR THE DIAGNOSTIC BUT WOULD NOT PAY FOR THE REPAIRS BECAUSE THE CAR IS OUT OF WARRANTY. THAT THE AIRBAG FAILING IS NO DIFFERENT THEN HAVING TO CHANGE OUT THE BRAKES FROM WEAR AND TEAR. WE WERE NOT AWARE THAT A SAFETY FEATURE HAD AN EXPIRATION DATE. I WAS TO THE UNDERSTANDING THAT A SAFETY FEATURE SHOULD LAST THE LIFT TIME OF THE VEHICLE. BECAUSE OF THIS I AM WORRIED ABOUT DRIVING ANY CARS WITH AIRBAGS. WE WERE NOT ASKING FORD MOTOR FOR ANYTHING ADDITIONAL BUT TO JUST REPAIR THE CAR AND WE CAN NEVER TALK TO ANYONE AT THE COMPANY. *TR
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH IN HEAVY RAIN, THE VEHICLE HYDROPLANED, FLIPPED OVER, AND CRASHED INTO A RAIL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND ONE INJURY WAS REPORTED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 189,000.
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE FAILURE RECURRED WHENEVER THE ENGINE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC FOR DIAGNOSIS, WHO WAS UNABLE TO LOCATE A TROUBLE CODE. THE FAILURE PERSISTED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
I WAS DRIVING IN SEMI WET CONDITIONS, GOING DOWNHILL AND ENGAGED THE OVERDRIVE OFF BUTTON. THE VEHICLE STARTED TO SHIMMY AND SHAKE, THEN FISH TAILED, RESULTING IN ME HITTING AN EMBANKMENT AND FLIPPING THE VEHICLE. NEITHER AIRBAG DEPLOYED! I WAS ABLE TO CRAWL OUT OF THE WRECK BUT THE TRUCK WAS TOTALED. THIS IS THE SECOND TIME THE VEHICLE DID THE EXACT SAME THING (EXCEPT THE CRASH), IN THE SAME WEATHER CONDITIONS. THE FIRST TIME, I WAS ABLE TO GET THE VEHICLE UNDER CONTROL. *TR
TRAVELING NORTH BOUND ON HIGHWAY 99 IN CHICO CA, BETWEEN EXITS 385 AND 386, THE SIDE AIR BAGS DEPLOYED. THIS WAS IN THE MIDDLE OF A CONSTRUCTION ZONE BUT THERE WAS LITTLE IN THE WAY OF DEBRIS ON THE ROAD OR BUMPS TO HAVE CAUSED THE AIR BAG DEPLOYMENT. MY HEAD WAS VIOLENTLY THROWN TOWARD THE CENTER OF THE VEHICLE BUT I MANAGED TO MAINTAIN CONTROL AND SO THERE WAS NO SUBSEQUENT ACCIDENT. I NOTED THE LITTLE ORANGE LIGHT GLOWING ON THE DASH TELLING ME THE AIR BAGS HAD DEPLOYED. I SUFFERED FROM A SORE / STIFF NECK AND A RECURRENCE OF MAJOR TENDONITIS SYMPTOMS IN MY LEFT EAR. THE LOCAL FORD DEALER COULD NOT ISOLATE THE EXACT CAUSE OF THE UN-COMMANDED AIR BAG DEPLOYMENT AND THE MATTER IS STILL WITH OUR AUTO INSURANCE COMPANY. *TR
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING 5 MPH, THE SIDE CURTAIN AIR BAGS DEPLOYED INADVERTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE DEALER WAS UNABLE TO DETERMINE WHAT CAUSED THE AIR BAG DEPLOYMENT. THE MANUFACTURER STATED WOULD PROVIDE NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 125,000. *TR
TRAVEL APPROXIMATELY 55 MILES PER HOUR SOUTHBOUND ON SR-99 BOTH THE LEFT AND RIGHT SIDE HEAD CURTAIN AIRBAGS DEPLOYED FOR NO REASON WHILE I WAS DRIVING WITH MY 2 YEAR OLD DAUGHTER AND 3 MONTH OLD SON, BOTH IN APPROPRIATE CHILD SAFETY SEATS. THE VEHICLE WAS NOT HIT, I DID NOT SWERVE, NOR STEP ON THE BREAKS. NOTHING OCCURRED IN THE VEHICLE TO WARRANT OR CAUSE THE AIRBAGS TO DEPLOY. THE FORCE OF THE AIRBAGS STRUCK MY HEAD CAUSING HEAD AND NECK PAIN, BUT MORE IMPORTANTLY IT COULD HAVE CAUSED AN ACCIDENT OR EVEN DEATH HAD I SWERVED AND IT CAUSED AN ACCIDENT WITH ANOTHER VEHICLE OR CAUSED MY VEHICLE TO CRASH OUT OF CONTROL. *TR
I HAVE A 2003 FORD EXPLORER. I HAD STOPPED AND WAS WAITING FOR A MAIL CARRIER TO FINISH PUTTING MAIL IN A MAILBOX WHEN I WAS REAR-ENDED. THE OTHER DRIVER HIT ME AT HIGH SPEED. I WAS SUBSEQUENTLY PUSHED INTO THE MAIL CARRIERS VEHICLE---EVEN THOUGH HE TRIED UNSUCCESSFULLY TO GET OUT OF THE WAY. I DON'T BELIEVE I HIT THE MAIL CARRIER AT HIGH SPEED, BUT STILL IT DID CAUSE DAMAGE TO THE BACK BUMPER OF HIS VEHICLE AND LIGHT DAMAGE TO MY FRONT BUMPER. THE TRUCK THEN REAR-ENDED ME AGAIN DUE TO HIS SPEED AND INABILITY TO STOP. NEITHER AIR BAG IN THE FRONT OF MY VEHICLE DEPLOYED. MY VEHICLE WAS TOTALED DUE TO THE DAMAGE FROM THE REAR-END HIT. THE ONLY DOOR ON MY VEHICLE THAT OPENED CORRECTLY WAS THE FRONT PASSENGER DOOR. MY SEAT ON THE FRONT IS APPARENTLY BROKE AND LAYING FLAT. THE CARGO AREA WAS PUSHED INTO THE THIRD SEAT, THE THIRD SEAT INTO THE SECOND SEAT, ETC... I'M NOT SURE IF THE AIRBAGS SHOULD HAVE DEPLOYED OR NOT. BUT, IF THEY SHOULD HAVE THIS REALLY NEEDS TO BE LOOKED INTO. I BELIEVE MY INJURIES WOULD NOT HAVE BEEN AS SEVERE IF THE AIRBAGS HAD DEPLOYED. I HAVE WHAT I GUESS MAY BE CLASSIC WHIPLASH TYPE INJURIES. BACK PAIN, NECK PAIN, AND SHOULDER PAIN; AS WELL AS, MY ELBOW WAS HURT; AND BOTH WRIST FROM TRYING TO GRAB THE STEERING WHEEL TO PREVENT MYSELF FROM BEING THROWN INTO THE STEERING COLUMN OR WINDSHIELD DURING THE SECOND HIT FROM THE REAR. ANYTHING YOU CAN TELL ME THAT WILL HELP WITH THESE QUESTIONS? I AM BEING ASKED BY OTHER PEOPLE THAT KNOW ABOUT THE WRECK WHY THE AIRBAGS DID NOT DEPLOY. *TR
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE HORN WAS DEFECTIVE AND THE AIRBAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. A LOCAL MECHANIC DIAGNOSED A DEFECT WITHIN THE STEERING COLUMN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT DID NOT OFFER ASSISTANCE. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 100,000. UPDATED 08/10/11
I OWN A 2003 FORD EXPLORER XLT. I STARTED MY CAR UP THIS MOURNING TO GO TO WORK. I STEPPED OUT OF THE CAR TO REMOVE AN EMPTY CUP WHEN I HEARD A POP FROM INSIDE MY CAR. AS I TURNED AN LOOKED I SAW MY CAR FILLED WITH SMOKE. AS I WENT BACK TO THE CAR THE PASSENGER SIDE AIR BAG WAS DEPLOYED. THERE WAS NO WARNING WHAT SO EVER. IF THIS WOULD HAVE HAPPENED WHEN I WAS DRIVING THERE IS NO TELLING WHAT WOULD HAVE HAPPENED. THIS CAR IS IN VERY GOOD SHAPE. IT HAS 130000 MILES ON IT. I AM AFRAID OF THIS HAPPENING TO THE DRIVERS SIDE BAG NOW AS I HAVE SEEN THAT THIS HAS HAPPENED BEFORE TO THIS MODEL. *TR
OWN A 2003 FORD EXPLORER THE AIR BAG LIGHT BLINKS THEN STAYS ON CONSTANTLY WHILE THE CAR IS RUNNING. I AM CONCERNED ABOUT MY SAFETY WHETHER MY AIR BAG IS ACTUALLY WORKING OR NOT. AFTER SEARCHING THE INTERNET APPARENTLY SEVERAL OTHER FORD OWNERS ARE HAVING THE SAME PROBLEM. ALSO I HAVE A CRACKED PANEL ON THE BACK HATCH , I HAVE SEEN SEVERAL FORD EXPLORERS WITH THE SAME CRACK AND AT THE SAME LOCATION , TOOK THE FORD DEALER IN CLARKSVILLE INDIANA WAS TOLD IT WAS DUE TO WEATHER , WAS TOLD SEVERAL FORD EXPLORER OWNERS ARE COMPLAINING ABOUT THE SAME PROBLEM BUT UNFORTUNATELY FORD IS AWARE OF THE PROBLEM BUT NOT DOING A RECALL. WAS TOLD WOULD COST AROUND $300 TO REPLACE THE PANEL THE FORD DEALERSHIP INSTRUCTED ME TO FILE A COMPLAINT BECAUSE THEY HAVE SEEN TOO MANY THEMSELVES. *TR
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. WHEN THE CONTACT STARTED THE IGNITION, THE FRONT DRIVER'S SIDE AIR BAG DEPLOYED UNEXPECTEDLY. THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE CAUSED THE DRIVER TO SUSTAIN MINOR INJURIES. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE AIR BAG DEPLOYMENT CODE WAS DISPLAYED DURING THE TESTING, BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A LETTER WITH A CHECK FOR $1,000 TOWARDS THE REPAIR COST. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO A DIFFERENT AUTHORIZED DEALER FOR A SECOND OPINION. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 125,000 AND CURRENT MILEAGE WAS 130,000.
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. WHILE DRIVING 70 MPH, THE CONTACT SWERVED TO MISS A WILD HOG IN THE ROAD. SHE DROVE INTO THE PATH OF ONCOMING TRAFFIC, SLAMMED ON THE BRAKES, AND THE VEHICLE ROLLED OVER THREE TIMES. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO THE SHOP WHERE IT CURRENTLY REMAINS. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 65,000.
1. WHILE STOPPED ON THE INTERSTATE WAITING FOR TRAFFIC TO MOVE, MY 2003 FORD EXPLORER XLT WAS REAR-ENDED BY ANOTHER SUV TRAVELING AT PRESUMABLY HIGHWAY SPEED. AS A RESULT, MY SUV WAS PROPELLED FORWARD, HITTING THE REAR OF ANOTHER VEHICLE. 2. **DRIVERS SIDE AIRBAG DID NOT DEPLOY.** PASSENGER'S SIDE AIRBAG DEPLOYED (THE DRIVER WAS THE ONLY PASSENGER). **THE BASE, AND POSSIBLY THE BACK, OF THE DRIVERS SEAT BROKE.** (I WAS RESTRAINED IN A SEAT BELT.) I HIT THE ROOF OF THE VEHICLE, HITTING MY HEAD QUITE HARD ON THE RUBBER GASKET EDGE OF THE MOONROOF, AND WHEN LANDING I THINK I HIT MY NOSE ON THE STEERING WHEEL. WHEN I LANDED, THE BASE OF THE SEAT BROKE...WHEN LOOKING AT IT FROM THE SIDE (LOOKING AT THE CONTROLS), THE BASE OF THE SEAT HAS A BEND IN IT LIKE AN UPSIDE-DOWN V, AND THE SEAT BACK APPEARS TO BE RECLINED. I STILL HAVE A KNOT AND PAIN ON THE TOP OF MY HEAD, MY NECK IS STIFF AND NOW SOMETIMES POPS/CRACKS/CRUNCHES WHEN I TURN MY HEAD, MY LEFT SHOULDER JOINT IS VERY SORE, AND I HAVE SOME DULL INTERMITTENT LOWER BACK PAIN. BESIDES TEMPORARY BLEEDING IMMEDIATELY AFTER THE ACCIDENT, I AM UNAWARE OF ANY DAMAGE TO MY NOSE. 3. NO REPAIR HAS BEEN DONE. INSURANCE DAMAGE ESTIMATE IS PENDING, BUT I EXPECT IT WILL BE CONSIDERED TOTALED. *JB
ON 11/07/06 WAS IN HEAD ON COLLISION WITH 4 INCH STEEL POST, AIR BAG ON 2003 FORD EXPLORER DID NOT DEPLOY. WOULD LIKE TO SEND PHOTOS. *NM
DT: THE CONTACT STATES THE DRIVER'S SIDE AND THE PASSENGER'S SIDE AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT. THE CONTACT'S DAUGHTER WAS DRIVING AT 55-60 MPH WHEN A DOG JUMPED IN FRONT OF THE VEHICLE, CAUSING IT TO HIT THE DOG. THE VEHICLE IS IN THE BODY SHOP TO BE REPAIRED. CONSUMER HAS CONTACTED THE MANUFACTURER. THEY TOLD HIM TO TAKE THE VEHICLE TO THE LOCAL DEALERSHIP TO BE TESTED TO DETERMINE THE CAUSE FOR THE AIRBAGS NOT DEPLOYING. THERE WAS NO INDICATION THAT THERE WAS A MALFUNCTION WITH THE AIR BAGS IN THE VEHICLE. THE VEHICLE BELONGED TO THE CONTACT'S DAUGHTER. *AK
THE PASSENGER SIDE AIRBAG DEPLOYED FOR ASOLUTELY NO REASON WHATSOEVER. WE WERE JUST DRIVING DOWN THE ROAD, AND THERE WAS A LOAD POP. I THOUGHT WE HAD A BLOWOUT UNTIL I SAW MY WIFE SITTING IN THE SEAT IN PAIN. FOR A WHILE SHE COULDN'T EVEN MOVE THE RIGHT SIDE OF HER BODY. WE HEADED HOME IMMEDIATELY, BY THE TIME WE MADE IT HOME SHE WAS ABLE TO MOVE AGAIN. BEING A SATURDAY THERE WASN'T ANYONE TO CALL. I WILL BE CALLING FORD FIRST THING MONDAY MORNING.
CONSUMER STATED THE VEHICLE WAS STRUCK ON THE PASSENGER SIDE AND ROLLED OVER. THERE WERE TWO PASSENGERS INSIDE OF THE VEHICLE ONE WAS SERIOUSLY INJURED AND THE SECOND HAD LESS SERIOUS INJURIES DUE TO THE AIR BAGS NOT DEPLOYING ON EITHER SIDE. THE AIR BAG SWITCH WAS ON. *JB *SB *NM
DRIVING ON SEMI-CLEAR ROAD ABOUT 40 MPH, AIR TEMPERATURE WAS -7 DEGREES. HIT BLACK ICE AND WENT OFF THE ROAD AND INTO A DITCH. THE EXPLORER HIT A TREE STUMP ON THE FRONT LEFT CORNER OF BUMPER AND WHEEL. THE TRUCK DID NOT ROLL OVER DURING THE ACCIDENT. BOTH THE DRIVER AND PASSENGER WERE WEARING THE SEAT BELT/SHOULDER BELT. BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED A FRACTURE/COMPRESSION OF THE L1 VERTBRAE (SPINE) DUE TO THE SEAT BELT (SEAT-BELT SYNDROME). THE TRUCK SUSTAINED HEAVY DAMAGE TO THE FRONT, FRONT WHEEL AND ENGINE AREA. THE REPAIR MECHANIC DID PERFORM A CHECK OF THE AIR BAG SYSTEM DURING THE REPAIR OF THE VEHICLE AND THE SYSTEM CHECKED OUT AS NORMAL. NO AIR BAG SYSTEM PART HAD BEEN REPLACED DURING THE REPAIR. *AK
WHEN THE CONSUMER HIT A DEER AT 35 MPH THE AIR BAGS DID NOT DEPLOY. THE CONSUMER CONTINUED TO DRIVE. . PLEASE PROVIDE MORE INFORMATION. *JB AFTER HITTING THE DEER THE AIR BAG GASES DEPLOYED AND SPREAD THROUGHOUT THE CABIN OF THE VEHICLE. HOWEVER, THE AIR BAGS DID NOT DEPLOY. AFTER IMPACT, THE AIR BAG INDICATOR LIGHT ON THE DASHBOARD REMAINED ILLUMINATED. *TT
THE CONSUMER HIT A TELEPHONE POLE AT 30 MPH WHEN HE/SHE TRIED TO AVOID HITTING ANOTHER MOTORIST. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE MANUFACTURER WAS CONTACTED BY OWNER. *JB
WHILE DRIVING ABOUT 50 MPH, THE OWNER WAS HIT FROM THE FRONT OF VEHICLE, INTO THE SIDE OF ANOTHER VEHICLE YET THE AIR BAGS FAILED TO DEPLOY. PROVIDE FURTHER DETAILS. *NM *TC
WHILE DRIVING, THE PASSENGER SIDE AND DRIVER SIDE AIR BAGS UNEXPECTEDLY DEPLOYED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK THE CONSUMER RECEIVED A CALL FROM THE ENGINEERING DEPARTMENT WHO INFORMED THE CONSUMER THE AIR BAG DEPLOYED BECAUSE THE RESTRAINT MODULE HAD RECEIVED A SIGNAL FROM THE CRASH SENSORS INDICATING AN EXCESSIVE LATERAL FORCE THAT EXCEEDED THE THRESHOLD OF ITS DESIGN FOR DEPLOYMENT. *JB
I PURCHASED A NEW 2003 FORD EXPLORER AS A GIFT AND I NOTICED SEVERAL DAYS LATER, THAT THE PASSENGER SIDE AIR BAG COMPARTMENT HAD STARTED A SINKING , APPEARANCE IN THE COMPARTMENT AREA THAT HOLDS THE AIR BAG, IT WAS QUESTIONED AND I WAS TOLD IT WAS JUAT SETTLING. AS THE SINKING WORSEN, MONTHS DOWN THE ROAD, I QUESTIONED IT AGAIN, AND WAS TOLD THE SAME THING AGAIN. NOW THE AIR BAG COMPARTMENT HAS STARTED SINKING BADLY AND THE COMPARTMENT IS NOW BUDGING OUT TO THE POINT WHERE YOU CAN PUT ALL YOUR FINGERS UNDER AND IN IT. THE BAG CAN DEPLOY AT ANY TIME NOW. IF THIS SHOULD HAPPEN ALL OF A SUDDEN AND IT WILL, IT WILL CAUSE A TERRIBLE ACCIDENT, POSSIBLE DEATH IF THE SUDDEN FRIGHT CAUSE THE DRIVER TO GO OUT OF CONTROL. MY DAUGHTER SAID THE AIR BAG WAS BEGINNING TO FRIGHTEN HER AND SHE AGAIN ATTEMPTED TO ADDRESS THE ISSUE AT THE DEALERSHIP SERVICE DEPARTMENT IN WHICH THE VEHICLE WAS PURCHASED FROM, AGAIN SHE WAS TOLD IT WAS NOT COVERED UNDER WARRANTY, AND THAT THE CAUSE SEEM TO BE ELSEWHERE, YET IN FACT IF THE ISSUE HAD BEEN ADDRESSED WHEN I FIRST BROUGHT IT TO THEIR ATTENTION,IT WOULD HAVE BEEN COVERED. I HAVE CONTACTED FORD CORPORATION, AWAITING A RESOLUTION TO THIS PROBLEM. THIS IS A VERY SERIOUS PROBLEM THAT NEEDS TO BE TAKEN CARE OF IMMEDIATELY BEFORE AN ACCIDENT OR DEATH ARISES FROM THIS ISSUE.*AK
WIFE WAS INVOLVED IN A CRASH AND AIR BAGS DID NOT DEPLOY. QUESTION: ARE AIR BAGS SET TO DEPLOY DEPENDING ON IMPACT SPEED AND OR FORCE?*AK
WHILE DRIVING ABOUT 25 MILES PER HOUR ON A STRAIGHT ROAD IN EXCELLENT CONDITION THE SIDE CURTAIN AIRBAGS DEPLOYED IN THE VEHICLE. THERE WAS NO BRAKING OR ACCELERATING OCCURING AT THE TIME OF THE EVENT. THIS WAS A 2003 FORD EXPLORER. 4 OCCUPANTS WERE PRESENT IN THE VEHICLE INCLUDING 2 TODDLERS. *AK
CONSUMER LOST CONTROL OF VEHICLE AND AN ACCIDENT OCCURRED. *MR THE VEHICLE BEGAN TO SHAKE FROM RIGHT TO LEFT. THE CONSUMER COULD NOT CONTROL THE VEHICLE. THE VEHICLE WAS MOVING ON IT'S OWN. THE AIR BAGS DID NOT DEPLOY. THE CONSUMER CRASHED INTO THE BORDER WALL, SPUN AROUND, AND STOPPED ON THE OTHER SIDE. *SC *JB
I WAS RECENTLY INVOLVED IN AN AUTOMOBILE ACCIDENT WHILE DRIVING MY 2003 FORD EXPLORER. ANOTHER DRIVER PULLED OUT FROM A STOP SIGN DIRECTLY IN FRONT OF ME WHILE I WAS TRAVELING APPROXIMATELY 40 MPH. MY EXPLORER EXPERIENCED SIGNIFICANT DAMAGE TO THE FRONT END. THE ENTIRE FRONT END OF THE VEHICLE NEEDS TO BE REPLACED. DURING THIS ACCIDENT NEITHER OF THE FRONT AIR BAGS DEPLOYED. I AM JUST BEGINING TO MAKE CONTACTS TO TRY AND GET AN EXPLAINATION AS TO WHY THE AIR BAGS DID NOT DEPLOY. DIGITAL PHOTOS OF THE DAMAGED VEHICLE ARE AVAILBLE.*AK
2003 EXPOLRER - DEFECTIVE COMPUTER SENSOR MODULE FOR THE AIRBAG SYSTEM FOR THE ENTIRE VEHICLE. *AK
WHEN DRIVING 65 MPH, ANOTHER VEHICLE CUT IN FRONT OF CONSUMER'S VEHICLE. THIS CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE AND HIT A GUARD RAIL HEAD ON. UPON IMPACT, BOTH FRONT AIR BAGS DID NOT DEPLOY. *AK
WHILE DRIVING AT 40 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED MINOR INJURIES. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
I WAS INVOLVED IN A FRONT END COLLISION WITH MY 2003 FORD EXPLORER. PHOTOGRAPHIC EVIDENCE CLEARLY SHOWS THE POINT OF IMPACT WITH A LARGE POLE TO THE LEFT OF CENTER TOWARDS THE DRIVERS SIDE. THE PASSENGER SIDE AIR BAG DEPLOYED, THE DRIVERS SIDE AIR BAG FAILED TO DEPLOY. I SUSTAINED SERIOUS HEAD INJURIES DUE TO A CONCUSSION AS A RESULT OF THE AIR BAG FAILING TO DEPLOY. I DON'T KNOW MY SPEED BECAUSE I HAD FALLEN ASLEEP WHILE DRIVING, BUT IT WAS FAST ENOUGH THAT THE PASSENGER SIDE AIR BAG DID GO OFF. I BELIEVE MY RESULTING INJURIES AND LOST OF WORK WOULD HAVE BEEN SIGNIFICANTLY LESS HAD THE DRIVERS SIDE AIR BAG DEPLOYED AS IT SHOULD HAVE. *JB
WHILE DRIVING CONSUMER WAS INVOLVED IN A FRONTAL CRASH IN WHICH NEITHER DRIVER NOR PASSENGER SIDE AIR BAGS DEPLOYED. CONTACT HAS BEEN MADE WITH THE DEALER. *AK
CONSUMER STATES THAT VEHICLE WAS IN A COLLISION. UPON IMPACT,BOTH FRONT AIR BAGS DID NOT DEPLOY. DEALER NOTIFIED.*AK
WHILE DRIVING 50-55 MPH VEHICLE WENT OFF THE ROAD INTO A DITCH AND HIT A TELEPHONE POLE. UPON IMPACT, FRONT AIR BAGS DID NOT DEPLOY. *AK
I HAVE A 2003 FORD EXPLORER, ON MAY 25, 2003 I WAS TAKING AN ELDERLY LADY FROM A BOARDING HOME THAT I VOLUNTEER AT, TO THE CEMETARY. I GOT HER IN THE EXPLORER, TURNED THE KEY ON AND THE DRIVER SIDE AIR BAG EXPLODED, I NEVER EVEN GOT TO PUT THE CAR IN GEAR OR ANYTHING. .MY HUSBAND (GORDON SHERNAN) TALKED WITH FORD MOTOR COMPANY AND BECAUSE OF THE VEHICLE BEING OVER WARRANTY, THEY WEREN'T THE LEAST BIT CONCERNED. I WOULD REALLY LIKE TO KNOW WHY ONE WENT OFF AND NOT THE OTHER, AND WHY IT WENT OFF BY JUST STARTING THE VEHICLE. I FEEL THIS IS REALLY A SAFETY ISSUE,NOT ONLY DID IT SCARE HALF THE LIFE OUT OF BOTH OF US, BUT MAKES YOU WORRY EVERY TIME YOU GET IN A CAR WITH AIR BAGS. IF I HAD BEEN DRIVING ON A ROAD WAY, I CERTAINLY WOULD HAVE HAD AN ACCIDENT. I FIND IT VERY LAX ON FORD MOTOR COMPANY PART THAT THEY ARE NOT CONCERNED AT ALL. FORTUNATELY I WALKED AWAY WITH JUST A SORE CHEST, SHOULDER AND STIFF NECK.*AK
THE VEHICLE WAS INVOLVED IN A HEAD-ON COLLISION AT 35 MPH. NEITHER THE FRONT DRIVER NOR PASSENGER AIR BAGS DEPLOYED. *NLM