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2000 Ford Explorer Wipers & Visibility Problems

38 owner-reported wipers & visibility complaints from NHTSA data

38
Complaints
Jan 2000Dec 2007
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (38)

mediumVISIBILITY/WIPER
Filed: Apr 2014

MY WINDSHIELD WIPERS COME ON WITH THE SWITCH OFF. *TR

NHTSA #: 10577718
mediumVISIBILITY,STRUCTURE
Filed: Apr 2012

NOTICED THAT THERE WAS A GAP BETWEEN MY LIFTGATE WINDOW AND MY LIFTGATE WHEN BACKING OUT OF A PARCKING SPACE. I FOUND THAT THE POST PULLED OUT OF THE PASSANGER SIDE OF LIFTGATE WINDOW HINGE LEAVING A SMOOTH HOLE IN HINGE AND METAL IN GROVES OF POST. HAD NO OPTIONS BUT TO LEAVE WINDOW ATTACHED BY ONLY THE DRIVER SIDE HINGE AND THE LATCH AT THE BOTTOM OF WINDOW. DID NOT HAVE PROPER TOOLS TO REMOVE FOR SAFER DRIVING. *TR

NHTSA #: 10454342
mediumVISIBILITY
Filed: May 2011

TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING, THE WINDSHIELD WIPER WOULD ACTIVATE WITHOUT ENGAGEMENT. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE MULTI-FUNCTION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 169,000 AND CURRENT MILEAGE WAS 175,000.

NHTSA #: 10400694
mediumVISIBILITY
Filed: Mar 2009

TL*THE CONTACT OWNS A 2000 FORD EXPLORER. WHILE IN THE HOUSE, THE CONTACT HEARD A LOUD SOUND COMING FROM OUTSIDE. SHE EXITED THE HOUSE AND NOTICED THAT THE REAR WINDOW WAS SHATTERED ON HER VEHICLE. SHE DISCOVERED NUMEROUS COMPLAINTS ONLINE PERTAINING TO THE REAR WINDOW FAILURE, BUT THERE WERE NO RECALLS. THE CONTACT FEELS THAT THIS IS A MAJOR DEFECT. SHE INITIALLY THOUGHT THAT SOMEONE SHOT THE GLASS WITH A GUN. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 186,000.

NHTSA #: 10263238
mediumVISIBILITY
Filed: Dec 2007

THE REAR WINDOW SHATTERED SPONTANEOUSLY WHILE THE CAR WAS PARKED IN A LOCKED GARAGE. *TR

NHTSA #: 10211882
mediumVISIBILITY,ELECTRICAL SYSTEM
Filed: Sep 2006

I HAVE A FORD 2000 EXPLORER XLT. THE REAR WIPER WORKS WHEN IT WANTS TO USUALLY WHEN I DON'T NEED IT AND I AM ON THE SECOND MOTOR FOR IT. THE CHECK ENGINE LIGHT STAYS ON FOR THREE OR FOUR DAYS THEN GOES OUT FOR ONE OR TWO THEN BACK ON. I HAVE LOST ALL FAITH IN FORD. AT TIMES IT WILL SHUT OFF WHEN I AM DRIVING AND IT STARTS RIGHT BACK UP, BUT WON'T IDLE FOR ABOUT 2 DAYS AFTER THAT. I'VE HAD IT WITH FORD NO WONDER THEIR HAVING PROBLEMS SELLING THEIR AUTO'S. I AM ABOUT TO TRADE THE VEHICLE AND IT SURE WON'T BE FOR ANOTHER FORD. *JB

NHTSA #: 10167211
mediumVISIBILITY,STRUCTURE
Filed: Dec 2005

BATTERY KEPT DRAINING AND THE IGNITION CHIMED WITH KEY REMOVED. HEATER BLOWER RAN AFTER IGNITION WAS TURNED OFF AND TOUCH KEY PADS STUCK CAUSING LIGHTS TO STAY ON. ALL OF THESE SYMPTOMS WERE ATTRIBUTED TO A WATER LEAK IN THE WINDSHIELD WHICH LEAKED INTO A ELECTRICAL CONNECTION BLOCK BEHIND DRIVER'S SIDE DASHBOARD CAUSING A SHORT CIRCUIT. THE ELECTRICAL BLOCK MELTED AND CAUSED DAMAGE TO BLOCK AND WIRING AND WAS SUBSEQUENTLY REPLACED. WINDSHIELD WAS REMOVED AND RESEALED TO PREVENT RECURRENCE OF LEAK. *JB

NHTSA #: 10144719
mediumVISIBILITY
Filed: Nov 2005

THE BLEND DOOR, INSIDE THE HEATER PLENUM ON THE DASH BOARD OF MY 2000 FORD EXPLORER, FAILED. THIS IS AN EXTRAORDINARILY EXPENSIVE REPAIR, AND THE HISTORY OF THIS FAILURE ON THIS MODEL IS ASTOUNDING. ONCE THIS FAILURE OCCURS, THERE IS NO HEAT AVAILABLE IN THE CABIN, ESPECIALLY DANGEROUS WHEN DEFROSTING OF GLASS IS REQUIRED. *JB

NHTSA #: 10143152
mediumVISIBILITY
Filed: Sep 2005

WATER LEAKING IN TOP RIGHT OF WINDSHIELD, DOWN TO THE DASH. EVIDENTLY IT LEAKED TO THE CONTROL BOX AND SHORTED OUT THE ELECTRICAL SYSTEM. CAUSED CONSIDERABLE DAMAGE. *NM

NHTSA #: 10135920
mediumVISIBILITY,EQUIPMENT
Filed: Mar 2005

WINDSHIELD WILL NOT WORK DEPENDING ON WEATHER. ALSO AIR CONDITIONER AND RADIO WILL NOT WORK DEPENDING ON WEATHER. I'VE HAD IT TAKE VEHICLE TO FORD 3 TIMES, THEY COULD NOT FIX IT. REPLACED MARGALIN AND OTHER PARTS. ACCIDENT HAS NOT ACCURRED, BUT I'M TRYING TO PREVENNT ACCIDENT. I HAVE 4 KIDS AND MARRIED. IT'S SCARY FOR WIPERS TO STOP WORKING WHILE DRIVING. *AK

NHTSA #: 10114136
mediumVISIBILITY
Filed: Feb 2005

THE FRONT WINDSHIELD CRACKED ON OUR 2000 FORD EXCURSION. OUR BROTHER INLAWS 1999 EXCURSION AND AN 2004 F350 HAD THE SAME PROBLEM. *AK

NHTSA #: 10112071
mediumVISIBILITY,SEATS
Filed: Nov 2004

1) INADEQUATE DRIVER'S SEAT LATCH - DRIVER CANNOT POSITION SEAT BACK PROPERLY; 2) RUNNING BOARDS RUSTING WITHOUT CAUSE; 3) ROOF RACK PEELING WITHOUT CAUSE, AND NOTHING HAS BEEN DONE TO CORRECT THESE PROBLEMS; FORD DEALERSHIPS CANNOT EXPLAIN WHY THE RUNNING BOARD IS RUSTING OR THE REASON FOR THE ROOF RACK PEELING. *AK

NHTSA #: 10098909
mediumVISIBILITY
Filed: Aug 2004

THE TURNING LEFT SMOKE WAS COMING THROUGH THE WINDSHIELD WIPERS. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT HOME. THE CAUSE HAD NOT BEEN DETERMINED. CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE. *AK

NHTSA #: 10087739
mediumVISIBILITY
Filed: Jul 2004

WHILE DRIVING AT ANY SPEED WINDSHIELD WIPERS ENGAGED LNTERMITTENTLY. THE CAUSE HAS YET TO BE DETERMINED. *AK

NHTSA #: 10081784
mediumVISIBILITY,STRUCTURE
Filed: Jun 2004

VARIOUS PROBLEMS WITH 2000 FORD EXPLORER. *MR THE CONSUMER EXPERIENCED PROBLEM WITH THE WIPER MOTOR AND THE POWER WINDOW/DOOR ASSEMBLY WHICH SQUEALED AND RATTLED. *SC

NHTSA #: 10079928
mediumVISIBILITY
Filed: Dec 2003

CONSUMER STATED THAT WINDSHIELD WIPERS WOULD NOT STOP AT THE RESTING PLACE. CONSUMER TOOK VEHICLE VEHICLE TO AN INDEPENDENT MECHANIC, AND WAS TOLD THAT HE NEEDED A GM MOTOR. CONSUMER CALLED THE MANUFACTURER, AND WAS TOLD THAT HIS VEHICLE WAS NOT ON RECALL.*AK

NHTSA #: 10050496
mediumVISIBILITY
Filed: Nov 2003

MY 2000 FORD EXPLORER'S PASSENGER-SIDE REAR POWER WINDOW SHUDDERS WHEN IT IS ROLLED DOWN. YET FORD HAS INSTRUCTED ME THROUGH OUR LOCAL DEALER THAT IT IS A COMMON PROBLEM IN EXPLORERS, HENCE IT IS DEEMED "NORMAL." I HAD FOLLOWED THE PROPER CHANNEL TO COMPLAIN TO FORD'S VP OF CUSTOMER RELATIONS BUT THEY JUST NOTIFIED ME BY MAIL THE MATTERS CONSIDERED CLOSED. FOLLOWING ARE MORE DETAILS. 1. FIRST VISIT ON MAY 7, 2003. DEALER CLAIMED WEATHER STRIP WAS TOO BRITTLE. PART ORDERED. 2. SECOND VISIT ON JUNE 4, 2003. WEATHER STRIP REPLACED. PROBLEM PERSISTED. 3. THIRD VISIT ON SEPTEMBER 12, 2003. LUBED REGULATOR. PROBLEM PERSISTED. 4. LAST VISIT ON OCTOBER 22, 2003. DEALER CONTACTED FORD TECHNICAL ASSISTANCE AND WAS TOLD TO CHECK FOR LOOSE BOLT, WHICH WAS REPLACED. PROBLEM WAS STILL THERE WHEN I PICKED UP THE CAR. 5. SERVICE REPRESENTATIVE WAS INSTRUCTED BY FORD TO INFORM ME THAT THE SHUDDERING IS COMMON TO ALL EXPLORERS AND IS CONSIDERED "NORMAL." HENCE, THOUGH PROBLEM IS NOT FIXED, FORD WILL NOT AUTHORIZE ANY MORE REPAIRS. INDEED, AN EXAMINATION OF OTHER EXPLORERS IN DEALER'S LOT PROVE THAT MANY HAVE THE SAME SHUDDERING PROBLEM, WHILE SOME SHAKE EVEN MORE VIOLENTLY THAN MINE DOES. IN ALL CASES, THE PROBLEM SEEMED TO BE CONFINED TO THE REAR WINDOWS. EVEN THE DEALER REPRESENTATIVE ADMITS THE OPERATION OF THOSE SHUDDERING WINDOWS IS NOT NORMAL. I SUBMIT TO YOU THAT AN ILL-FITTED WINDOW THAT BINDS CAN SHATTER AND SERIOUSLY INJURE ANY PASSENGER SITTING NEXT TO IT. IF ALL EXPLORERS HAVE A LOOSE BOLT IN THE SEAT-BELT ASSEMBLY, THEY WOULDN'T CONSIDER THAT NORMAL JUST BECAUSE IT HAPPENS WITH HIGH FREQUENCY. BE IT A QUALITY OR DESIGN OVERSIGHT, FORD CANNOT BE ALLOWED TO USE A LOW STANDARD AS EXCUSE TO RENEGE ON A WARRANTY REPAIR. *LA

NHTSA #: 10047077
mediumVISIBILITY
Filed: Oct 2003

AS I WAS CLOSING THE BACK DOOR WINDOW OF MY 2000 FORD EXPLORER THE WINDOW EXPLODED SPREADING SHATTERED GLASS INTO THE VEHICLE, OVER AND UNDER THE VEHICLE, OVER AND UNDER MY SECOND CAR PARKED NEXT TO IT, ON ME, THE DRIVEWAY AND THROUGHOUT THE GARAGE. WE HAVE FOUND GLASS PARTICLES AS FAR AS 25-30 FT FROM THE VEHICLE. WE ARE SHOCKED AND STUNNED THAT SOMETHING LIKE THIS COULD HAPPEN AND DON'T THINK FORD REALIZES THE SERIOUSNESS OF THIS INCIDENT. THIS ISN'T A WARRANTY ISSUE !! IT'S A SAFETY ISSUE. I COULD HAVE BEEN BLINDED AND IF THIS HAD HAPPENED IN A CROWDED PARKING LOT IT WOULD HAVE RESULTED IN INJURIES TO OTHERS AS WELL. *JB

NHTSA #: 10041298
mediumVISIBILITY
Filed: Sep 2003

WINDSHIELD WIPERS EXPERIENCED THE SAME DEFECT AS STATED IN RECALL 03 V 159 000; BUT THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN.*AK

NHTSA #: 10040709
mediumVISIBILITY
Filed: Sep 2003

UPON STARTING VEHICLE WINDSHIELD WIPERS ENGAGE WITHOUT WARNING. *AK

NHTSA #: 10038330
mediumVISIBILITY
Filed: Apr 2003

I WAS DRIVING DOWN THE HIGHWAY WHEN MY REAR WINDOW IN MY 2000 FORD EXPLORER SHATTERED. NOTHING HIT THE WINDOW FROM THE INSIDE OR OUTSIDE. THIS WAS EXTREMELY FRIGHTENING, AS IT MADE A LOUD POPPING SOUND WHEN THE WINDOW SHATTERED. PIECES OF GLASS WERE ALL OVER THE HIGHWAY. THE DEALERSHIP AND THE FORD CUSTOMER ASSISTANCE NUMBER CLAIMED NO LIABILITY FOR THE INCIDENT. *JB

NHTSA #: 10014088
mediumVISIBILITY
Filed: Jul 2002

WINDSHIELD WIPERS WORK INTERMITTENTLY, CUT OFF AT ANYTIME, ALMOST CAUSING AN ACCIDENT.*AK

NHTSA #: 8013150
mediumVISIBILITY
Filed: Mar 2002

I PROCEEDED INTO A NO-TOUCH CAR WASH ON 16 MAR 02, TEMP. WAS APPROX. 36 DEGRESS ABOVE ZERO, WHEN THE FIRST COAT OF SOAP HIT THE REAR WINDOW, THE WHOLE WINDOW IMPLODED INSIDE OF MY EXPLORER. THE CAR WASH DID NOT HIT THE VEHICLE JUST THE SOAP . *AK ERO

NHTSA #: 759581
mediumVISIBILITY
Filed: Oct 2001

THE FORD EXPLORER WAS PARKED IN OUR DRIVEWAY AT THE TIME OF THE INCIDENT. THE REAR WINDOW WAS OPEN AND WE WERE STANDING BEHIND THE VEHICLE WHEN WITHOUT WARNING THE WINDOW EXPLODED THROWING GLASS FRAGMENTS OVER 10 FEET IN ALL DIRECTIONS. THE ENTIRE BACK WINDOW BROKE INTO PIECES NO LARGER THAN 1/4 INCH IN SIZE. THERE WERE NO PREVIOUS MARS OR CRACKS IN THE BACK WINDOW AND NOTHING HIT THE WINDOW BEFORE IT BROKE. MY BIGGEST CONCERN IS THAT IF THE WINDOW HAD BROKEN WHILE WE WERE DRIVING ON THE FREEWAY, OUR ANIMALS THAT ARE CONTAINED IN THE BACK OF THE VEHICLE COULD HAVE BEEN HURT BY FLYING GLASS NOT TO MENTION POSSIBLY JUMPING OUT OF THE VEHICLE. *AK

NHTSA #: 753509
mediumVISIBILITY
Filed: Oct 2001

WHILE CONSUMER WAS DRIVING AT ABOUT 60MPH BACK WINDSHIELD SHATTERD WITHOUT ANY WARNING. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK

NHTSA #: 897183
mediumVISIBILITY
Filed: Jul 2001

WINDSHIELD WIPERS INTERMITTENTLY BECOME INOPERABLE IN RAINY WEATHER CONDITIONS, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK

NHTSA #: 892351
mediumVISIBILITY
Filed: Jun 2001

THE CONSUMER HEARS A RATTLING NOISE COMING FROM THE VENTS OF THE AIR CONDITIONER. NLM

NHTSA #: 561565
mediumVISIBILITY
Filed: Jun 2001

THE REAR WIPER MISSES A PORTION OF THE WINDOW, THE DEALER REPLACED THE WIPER, BLADE AND ENTIRE MOTOR UNIT. NLM

NHTSA #: 561565
mediumVISIBILITY
Filed: Jun 2001

I WAS DRIVING SOUTH ON I95 THROUGH BUCKS COUNTY PA AND THE REAR WINDOW SHATTERED AND BLEW OUT. THE PRICE LISTED IN DAMAGES WAS THE LIST PRICE FOR A NEW WINDOW. I WAS THAT THERE WAS A REPORT ON THE NEWS ABOUT WINDOWS BLOWING OUT BUT HAVE NOT CONFIRMED THE INFORMATION. *AK

NHTSA #: 746603
mediumVISIBILITY
Filed: Apr 2001

VEHICLE WAS PARKED AND CONSUMER NOTICED PASSENGER'S SIDE MIDDLE WINDOW, VENT WINDOW, WAS COMPLETELY SHATTERED INTO SMALL PIECES. *AK

NHTSA #: 885531
mediumVISIBILITY
Filed: Mar 2001

CONSUMER HAD THE HEAT & DEFROSTER ON. BACK WINDOW SHATTERED IN PIECES. THE COLLISION SHOP SAID IT COULD BE FROM A HEATING MALFUNCTION. QUITE A FEW VEHICLE ARE COMING IN WITH THIS PROBLEM.*AK THE CONSUMER STATES THAT THE IGNITION WAS TURNED OFF AND THE DOOR WAS CLOSED WHEN THE WINDOW SHATTERED INTO PIECES. *YH

NHTSA #: 882347
mediumVISIBILITY
Filed: Nov 2000

WINDOW MOULDINGS ARE FIT POORLY. *SLC

NHTSA #: 557576
mediumVISIBILITY
Filed: Nov 2000

POSITIONING OF REAR VIEW MIRROR ON WINDSHIELD CREATES SERIOUS BLIND SPOT OUT FRONT WINDOW. *AK

NHTSA #: 736095
mediumVISIBILITY,TIRES
Filed: Oct 2000

16" TIRE RECALLED ELSEWHERE, FORD NOT HONEST, REPLACED MYSELF $544.47. *AK (DOT NUMBER: VDCU1PX469 TIRESIZE: 255/70/R16)

NHTSA #: 735348
mediumVISIBILITY
Filed: Aug 2000

INTERMITTENTLY WINDSHIELD WIPERS AUTOMATICALLY COME ON. PLEASE PROVIDE FURTHER DETAILS. *AK

NHTSA #: 867502
mediumVISIBILITY
Filed: Aug 2000

WHEN USING DEFROSTER/DEFOGGER FRONT WINDSHIELD FOGGED UP SEVERLY. THIS COULD LEAD TO A VEHICLE ACCIDENT DUE TO POOR VISIBILITY. DEALER/MANUFACTURER NOTIFIED.*AK

NHTSA #: 866632
mediumVISIBILITY
Filed: Aug 2000

SEVERE POOR VISIBILITY WHEN USING DEFROSTER/DEFOGGER. IT CAUSED WINDSHIELD TO BECOME FOGGED UP, AND COULD CAUSE A VEHICLE COLLISION. DEALER/MANUFACTURER NOTIFIED. *AK

NHTSA #: 866634
mediumVISIBILITY
Filed: Jan 2000

THE CONDENSATION PROBLEM IS EXTREMELY SEVERE IF IT STARTS RAINING WHILE I AM DRIVING. I HAVE TO PULL OVER TO THE SIDE OF THE ROAD BECAUSE I LITERALLY CANNOT SEE OUT THE WINDOWS. I CONSIDER THIS TO BE A SAFETY HAZARD. THE DEALERSHIP IS UNWILLING TO HELP ME. I FEEL THE CAR SHOULD BE REPLACED BECAUSE I HAVE BEEN TO THE DEALERSHIP 8 TIMES AND THEY TELL ME THERE IS NOTHING WRONG WITH THE CAR, AND THAT I JUST NEED TO INSTALL AN AIR CONDITIONER. THIS AMOUNT OF CONDENSATION IS NOT NORMAL. *AK

NHTSA #: 717849

Other 2000 Ford Explorer Issues