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2000 Ford Explorer Equipment Problems

9 owner-reported equipment complaints from NHTSA data

9
Complaints
Jan 2001Nov 2003
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (9)

mediumEQUIPMENT
Filed: Sep 2008

MY RADIO LOST ALL THE LIGHTS TO IT..THE DISPLAY LIGHTS FOR THE RADIO NO LONGER WORKS. APPARENTLY FORD KNEW OF THIS DEFECT AS HUNDREDS OF OWNERS COMPLAINED AS EARLY AS 2001 (ONE YEAR AFTER THE CAR WAS SOLD). I COMPLAINED AND THEY SAID I WOULD HAVE TO PAY FOR A NEW RADIO. SEEMS THEY SHOULD HAVE REPLACED THE RADIO BACK WHEN THEY SAW THE PROBLEM IN 2001 WHILE STILL UNDER WARRANTY.

NHTSA #: 10240863
mediumEQUIPMENT
Filed: Nov 2003

THE DISPLAY ON MY FORD EXPLORER RADIO QUIT WORKING, THE RADIO/CD/TAPE ALL IS WORKING PROPERLY, BUT THE DISPLAY LIGHT IS GONE. AFTER INFORMING MY MECHANIC, I WAS DIRECTED TO A SPECIALTY SHOP, THAT WORKS ON RADIOS FOR VEHICLES. THREE SECONDS INTO MY PHONE CALL WITH THEM, THEY LET ME KNOW THEY WORK ON UP TO FIVE FORD EXPLORERS A DAY, FOR THIS SAME PROBLEM. THEY SAID IT WOULD COST $125.00 TO FIX THIS, THEY ALSO SAID FORD WAS AWARE OF THIS PROBLEM AND HAS ISSUED A KIT TO "FIX" THESE RADIOS. THIS TO ME SHOULD BE A RECALL. BUT, AS I WAS INFORMED THIS "PROBLEM" IS NOT A DANGER TO THE CONSUMER, SO WE SHOULD PAY OUT OF OUR POCKETS. I'VE NEVER EXPERIENCED ANY PROBLEMS LIKE THIS BEFORE, AND MAYBE I'M INFORMING THE WRONG PEOPLE. IF SO, PLEASE DIRECT ME IN THE RIGHT DIRECTION WITH THIS COMPLAINT. THANK YOU FOR YOUR TIME. *LA

NHTSA #: 10047671
mediumEQUIPMENT
Filed: Jun 2003

RECENTLY PURCHASED 2000 EXPLORER XLT. RADIO LIGHT GOES ON/OFF INTERMITTENTLY, SOMETIMES NOT WORKING FOR HOURS! ALSO,WHEN CDS ARE EJECTED, THEY ARE HOT TO THE TOUCH.*AK

NHTSA #: 10021357
mediumEQUIPMENT,UNKNOWN OR OTHER
Filed: May 2003

WHEN I BOUGHT MY 2000 FORD EXPLORER XLT 4DR THE RADIO DISPLAY ON THE MACH RDS CD/TAPE RADIO DID NOT LIGHT UP. THE DEALER SAID HE FIXED IT AND INDEED IT WORKED FOR ABOUT FIVE MINUTES AFTER I DROVE OFF HIS LOT. I DID SOME RESEARCH INTO THIS PROBLEM AND HAVE DISCOVERED THAT IT IS A COMMON PROBLEM WITH THIS TYPE OF OEM RADIO. SUPPOSEDLY, FIXES ARE AVAILABLE FROM TECHNICIANS ADVERTISING ON EBAY OR AT THIS INTERNET SITE: HTTP://WWW.SHAREAMEMORY.COM/RADIO/ (THE RADIO PICTURED AT THIS SITE IS EXACTLY THE ONE I HAVE). I AM A QUALIFIED ELECTRONICS TECHNICIAN AND DISCOVERED THE DETAILS OF THE SUGGESTED DO-IT-YOURSELF REPAIR FROM AN INTERNET NEWS GROUP. I FOLLOWED THE PROCEDURE TO REFLOW THE SOLDER JOINTS ON THE SMT RESISTORS AND COMMON GROUNDS ON THE DIPLAY DRIVER BOARD BUT IT DID NOT FIX THE PROBLEM. I QUESS I WILL BE SENDING MY RADIO OFF FOR "QUESTIONABLE" REPAIRS FROM ONE OF THOSE EBAY TECHNICIANS GETTTING RICH OFF OF FORD'S POOR QUALITY RADIO. THIS IS A KNOWN COMMON PROBLEM, YET THE FORD MOTOR COMPANY REFUSES TO RECOGNIZE IT AS SUCH AND MAKE THE NECEASSARY REPAIRS FREE OF CHARGE (OR EVEN AT A REASONABLE COST).

NHTSA #: 10020728
mediumEQUIPMENT
Filed: May 2003

MY EXPLORER'S RADIO AND CLOCK WERE INTERMITTENTLY SHUTTING OFF, NO THEY ARE COMPLETELY OUT. TOOK INTO DEALER WHO SEEMED QUITE FAMILIAR WITH THE PROBLEM, BUT WAS UNWILLING TO FIX IT. GAVE ME THE NUMBER OF SOME RADIO REPAIR SHOP. I DIDN'T GO. SEEMS LIKE THIS IS A COMMON DEFECT THAT FORD SHOULD FIX AT NO COST. ANYTHING I CAN DO? *NLM

NHTSA #: 10018527
mediumEQUIPMENT
Filed: Jan 2002

CONSUMER HAS HAD A LENGTHY HISTORY OF SERVICE WORK PERFORMED ON THIS VEHICLE SINCE DAY OF PURCHASE, PROBLEMS ARE CENTERED AROUND THE STEREO UNIT. THE UNIT WOULD MAKE CD'S AND TAPES SO HOT THAT THEY BURN WHEN TOUCHING THEM TO REMOVE FROM STEREO SYSTEM. (ATTORNEY ON BEHLAF OF CLIENT. *JG

NHTSA #: 564070
mediumEQUIPMENT
Filed: Jan 2002

CONSUMER HAS HAD A LENGTHY HISTORY OF SERVICE WORK PERFORMED ON THIS VEHICLE SINCE DAY OF PURCHASE, PROBLEMS ARE CENTERED AROUND THE STEREO UNIT. THE UNIT WOULD MAKE CD'S AND TAPES SO HOT THAT THEY BURN WHEN TOUCHING THEM TO REMOVE FROM STEREO SYSTEM. (ATTORNEY ON BEHLAF OF CLIENT. *JG

NHTSA #: 564070
mediumEQUIPMENT
Filed: Jan 2001

THERE IS NO JACK HANDLE TO CHANGE A TIRE. *SLC

NHTSA #: 559051
mediumEQUIPMENT
Filed: Aug 2000

AIR CONDITIONER HAS DEVELOPED MOLD IN IT. NLM

NHTSA #: 554217

Other 2000 Ford Explorer Issues