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2021 Ford Escape Wipers & Visibility Problems

6 owner-reported wipers & visibility complaints from NHTSA data

6
Complaints
1
Recalls
Feb 2022Aug 2025
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Wipers & Visibility Recalls (1)

RECALLCampaign #26V117000

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.

Fix: Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed March 9, 2026. Additional letters will be sent once the final remedy is available, anticipated in May 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.

Owner Complaints (6)

mediumVISIBILITY
Filed: Aug 2025

The contact owns a 2021 Ford Escape. The contact stated that while driving 70 MPH, the sunroof plastic cover detached and struck the driver's hat. There was no reported injury. The vehicle was taken to the local dealer, where it was determined that the sunroof assembly needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The manufacturer instructed the contact to keep the receipt for any potential recall and reimbursement. The failure mileage was approximately 58,395.

NHTSA #: 11678686
mediumVISIBILITY/WIPER
Filed: Jul 2025

The shade for the panoramic sunroof malfunctioned. The shade will not roll up properly causing the shade to sag and block rear visibility.

NHTSA #: 11671415
mediumVISIBILITY
Filed: Jul 2024

The contact owns a 2021 Ford Escape. The contact stated that condensation from the air conditioner unit had leaked into the vehicle causing the carpet to become wet, developing mold and mildew inside the vehicle. The vehicle was taken to the local dealer who determined that the failure was due to a clogged air conditioning drainage hole. The air conditioner drainage hole was unclogged, and the vehicle was repaired; however, the failure had recently reoccurred. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 30,000.

NHTSA #: 11603686
mediumVISIBILITY
Filed: Aug 2023

The contact owns a 2021 Ford Escape. The contact stated the driver-side window failed to operate properly (open or close). The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was unknown.

NHTSA #: 11536119
mediumVISIBILITY/WIPER
Filed: Mar 2023

Started the vehicle and turned the defroster on high setting one morning to defrost the windshield with heavy frost. Car had been running about 3-4 minutes and I heard a cracking sound. I noticed a 12" crack in the middle of the windshield when the frost was melted off. The car was still parked when the windshield cracked and was not being driven due to visibility being limited by frost.

NHTSA #: 11510702
mediumVISIBILITY/WIPER
Filed: Feb 2022

Passenger wiper arm comes loose and does not maintain position, causing wiper to either not work at all or misalign and cross the driver side wiper. Result is impaired visibility. Both episodes occurred in winter weather. Have had two episodes so far (1/12/22, 2/11/22) both requiring dealer service to re-align wipers to factory spec and tighten. On 2/11/22 both wipers became entangled during freeway driving, destroying both wiper blades and causing dangerous driving conditions due to poor visibility in rainy conditions. On 1/12/12 the dealer's service adviser showed owner location of the screw that holds wiper, and advised that when it comes loose, here's how to tighten it then come to dealer for it to be returned to factory spec. On 2/11/22 the dealer's service tech blamed driver for using windshield wipers "with powerful motors" when it is rainy/icy outside.

NHTSA #: 11452039

Other 2021 Ford Escape Issues