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2021 Ford Escape Suspension Problems

6 owner-reported suspension complaints from NHTSA data

6
Complaints
1
Crashes
Feb 2022Dec 2025
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (6)

mediumSUSPENSION
Filed: Dec 2025

My vehicle only has 36,000 miles on it and I just had to spend $789 to have the rear shocks replaced!! I also purchased the extended warranty plan and this repair wasn't covered. Very disappointing especially with such low mileage.

NHTSA #: 11702295
mediumSUSPENSION
Filed: Oct 2024

BOUGHT CAR NEW. HAD BOTH REAR SHOCKS REPLACED UNDER WARRANTY AT 18478 MILES BECAUSE OF LEAKING. NEED TO REPLACE BOTH REAR SHOCKS AGAIN AT 50250 MILES BECAUSE OF LEAKING. Three sets of shocks in 50,000 miles of normal driving is not normal,

NHTSA #: 11618069
mediumSUSPENSION
Filed: Jun 2023

I was driving and turned right and the issue started. Pulled over to a safe place and notice d rear wheel bracket was broken. Towed to dealer. The dealer insisted I hit something I did not. The car has less than 8600 miles. I could not believe this was not covered under warranty. In addition, the fuel injection recall there are no parts available and waiting list. I am trading the car in as this is the second time the car has broken down on the roadside. I no longer feel safe in the vehicle.

NHTSA #: 11526216
mediumSUSPENSION
Filed: Apr 2023

The contact owns a 2021 Ford Escape. The contact stated while the vehicle was being inspected at a local dealer for a State Inspection, the contact was informed that the front passenger’s side tire needed to be replaced, and that both rear shocks were leaking. The contact stated no warning light was illuminated. The contact called an independent mechanic and was informed that the rear shocks should not be leaking at the age of the vehicle. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 41,513. The contact communicated the issue with the right driver window not going up sometimes when I press on the button. Now it is making a serious popping sound.

NHTSA #: 11518630
mediumSUSPENSION,SERVICE BRAKES
Filed: Apr 2023

Bought my 2021 Ford Escape a year ago, since a month after purchase, grinding noises Only when backing up, rain or shine or cold or hot. Getting worse within this year. Brought in 3-4 times, every time mechanic said nothing was wrong it was normal for this type of vehicle. Brought a few months ago to a different (not dealership) mechanic something Not right and needs fixing asap. Also noted crack and leaking from suspension! Dealership not willing to help, if my kids and I get into an accident because of this and a death or major injury shall occur , this will never be the end.! This has to stop! Treat cars like family please, because mine are in it.

NHTSA #: 11515688
mediumSUSPENSION,WHEELS
CrashFiled: Feb 2022

Felt sudden, hard bang under left foot while driving approx. 40 MPH. Car then lost control. Driver steered to right to get off road, hitting a curb in the process. Found broken left front axle when finally able to stop the car. There were NO obstacles or potholes to cause this accident (photos).

NHTSA #: 11452046

Other 2021 Ford Escape Issues