Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2021 Ford Edge — Known Issues & Recalls
Complaints from Jan 2026 to Dec 2024
The most reported issue is power train problems (19 complaints). 3 complaints involved crashes. 1 involved fire.
Open Safety Recalls (7)
NHTSA Campaign: 21V011000
Component: POWER TRAIN:DRIVELINE:DRIVESHAFT
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Risk: If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
NHTSA Campaign: 21V377000
Component: SEAT BELTS:FRONT:RETRACTOR
Ford Motor Company (Ford) is recalling certain 2021 Edge vehicles. The driver's seat belt retractor pretensioner assembly may not function correctly when activated during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk: A seatbelt assembly that does not function as intended can increase the risk of injury during a crash.
Fix: Dealers will replace the driver's seat belt retractor pretensioner assembly, free of charge. Owner notification letters were mailed on June 15, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C13.
NHTSA Campaign: 22V151000
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.
Risk: A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: The rearview camera software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S14.
NHTSA Campaign: 24V635000
Component: ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.
NHTSA Campaign: 25V160000
Component: BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles previously repaired incorrectly under recall number 22V-151. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.
Risk: A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S28.
NHTSA Campaign: 25V315000
Component: BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
NHTSA Campaign: 26V124000
Component: BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.
Risk: A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Fix: The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed March 30, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S09. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Owner-Reported Issues (20 of 91)
Power Train →8 issues
Your transmission has failed at just over 100,000 miles, causing the vehicle to bind and jerk when you try to drive it. Repair costs are estimated at $8,000 or more. The complaint suggests this may be a known manufacturing defect affecting multiple vehicles.
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Your transmission completely failed at 118,000 miles. The vehicle had been shutting and jerking problems for approximately 40,000 miles before the complete failure occurred. This will require transmission repair or replacement.
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Your transmission is shuddering and jerking with harsh, delayed shifting and slipping between gears. The car is shifting into drive unexpectedly when parked or in reverse, creating a dangerous situation where the vehicle may move without warning. The transmission may need software reprogramming or internal repair to resolve the shifting problems and prevent unintended gear engagement.
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Your transmission suddenly failed while driving at 30 mph, causing the vehicle to jump between gears unexpectedly. You noticed a shudder when accelerating to 30-35 mph earlier that day, but had no other warning signs before the failure. A Ford dealer confirmed the transmission failed and damaged internal clutch components, and there is a known technical service bulletin (TSB) for this 8F35 transmission issue that Ford has not recalled. Fixing this will require a transmission rebuild or replacement.
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Your 2021 Ford Edge is sputtering, losing power, and jerking while driving, and you're experiencing poor fuel economy. The dealership reprogrammed your transmission control module (PCM), but the problem persists and they now suspect a faulty torque converter. This is a significant drivability issue that may require torque converter replacement or transmission service to resolve.
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Your 2021 Edge starts jerking or hesitating when you accelerate between 35-40 mph, even though no warning lights appear on the dashboard. One dealer replaced the EGR valve, but the problem persists; another dealer says it's the torque converter and wants $5,700 to fix it. At 70,000 miles, your vehicle is just outside the factory warranty period, and Ford has declined to help with repair costs despite this being described as a known issue on their vehicles.
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Your transmission makes a whining noise and jerks when shifting. The dealership confirmed this problem and rebuilt the transmission, but the same issue has returned. This suggests a recurring defect that may require further transmission service or replacement.
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Your car's transmission causes it to sputter or hesitate when you try to accelerate from a complete stop. This can make the vehicle feel like it's struggling to get moving normally.
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Back Over Prevention →4 issues
Your 2021 Ford Edge is part of a recall for the back-over prevention system (NHTSA Campaign 25V315000). Your dealer attempted the repair but couldn't complete it because Ford hasn't provided the required Override Code. Despite contacting Ford, you haven't been able to get the repair finished, and the delay has exceeded a reasonable timeframe. The repair will likely require Ford to send the Override Code to your dealer so they can reprogram or recalibrate your back-over prevention system.
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Your 2021 Ford Edge's rear-view camera stopped working and has been non-functional for about a year. You received a recall notice for back-over prevention systems, but when you contacted the dealer and Ford, they said your vehicle's VIN wasn't eligible for the recall even though you had the recall letter. Fixing this will likely involve diagnosing why the camera failed and either replacing the camera unit or its wiring and connectors.
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Your backup camera or back-over prevention system may not be working properly. This could make it harder to see behind your vehicle when backing up, increasing the risk of hitting something or someone you can't see. The system may need to be inspected and repaired by a technician.
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Your infotainment screen occasionally goes blank or glitches when you receive a call or turn on the radio, and this has happened several times while you're driving. The screen issue appears to be related to the back-over prevention system notification you received. Fixing this will likely require a software update or infotainment system repair at a Ford dealership.
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Power Train,electrical System,service Brakes →1 issue
Your rear brakes drag intermittently, causing them to overheat and bind up. Ford has replaced the ABS control module twice, the ABS pump, torque converter, brake rotors, calipers, and brake pads, but the problem persists. Ford suspects an electrical issue with the ABS system, though no diagnostic codes appear except for one communication error. The dragging brakes create excessive heat and strain that could affect your safety, and the root cause hasn't been identified despite multiple repairs.
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Electrical System,unknown Or Other →1 issue
Your car became sluggish in reverse after leaving a gas station and eventually stopped responding to reverse commands. When you tried to shift into reverse, the car sputtered, jerked, and clanked, and at one point shifted into forward instead of reverse without warning. You also received an error message saying "Gear select will engage at low speeds," and the transmission became so unresponsive that you couldn't move the car in or out of your driveway. The problem likely involves a transmission fluid issue, electrical sensor malfunction, or internal transmission damage that requires professional diagnostic testing.
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Engine →1 issue
Your vehicle was recalled for potentially defective intake valves, and the manufacturer performed a destructive test by running your car at high speed (approximately 120 mph) for about 50 minutes. Since this test, your transmission has needed 3 separate repairs, and you're concerned the valves could still fail and cause loss of control on the highway. You believe the test damaged your vehicle, which had no problems before and only has 30,000 miles on it.
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Vehicle Speed Control,unknown Or Other,engine →1 issue
Your transmission is jerking and shuddering during acceleration and gear shifts, which has been diagnosed as a faulty torque converter. The car hesitates when you try to accelerate or shift gears, which creates a safety concern for you on the road. The torque converter will likely need to be replaced or the transmission may need to be serviced.
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Unknown Or Other,back Over Prevention →1 issue
Your 2021 Ford Edge has a defective APIM module (the computer that controls your infotainment system) covered under Ford Safety Recall 25S28. You're experiencing shutdowns of your navigation, Apple CarPlay, Bluetooth, and infotainment screen while driving, and your rear-view camera may also be affected. Ford has delayed the repair multiple times, most recently putting the recall on hold in December 2025 without providing a timeline for when it will be fixed. This repair will likely require Ford to replace the APIM module or its telecommunications chip through an authorized dealer.
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Unknown Or Other →1 issue
Your transmission is slipping, which means it's losing power delivery and not shifting smoothly. This started after only two years of ownership, and you're facing a $9,000 repair bill to replace it. You've experienced similar transmission problems in a previous Ford vehicle, and you're concerned this is a recurring quality issue affecting multiple owners.
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Electrical System →1 issue
Your car's touchscreen display went completely black and stopped working. The underlying computer module controlling the screen failed and required replacement at a cost of $1,500.
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Suspension →1 issue
The plastic splash guard (sometimes called a diaper) under your vehicle fell down. While the dealer said you don't need it, you've noticed other Ford vehicles have the same problem, suggesting it's a design issue rather than an isolated case. The material seems too flimsy to withstand the conditions under a vehicle, and if it falls off while driving, it could become a road hazard. The fix would likely involve replacing the splash guard with one that has better fasteners or improved mounting clips.
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Related Vehicles
Other Ford Edge years: