2014 Ford Edge Lights Problems

I AM WRITING TO COMPLAIN OF THE POOR VISIBILITY FROM THE HEADLIGHTS ON THIS VEHICLE. WITH LOW BEAM ON THERE IS A BLACK OUT LINE ABOUT 30 TO 40 FEET IN FRONT OF THE VEHICLE WHICH CHANGES WITH ELEVATION OF THE ROAD. I DRIVE IN RURAL AREAS 80% OF THE TIME AND HAVE DIFFICULTY SEEING FAR ENOUGH IN FRONT TO DRIVE SAFELY. WHEN ON HIGH BEAM IT IS DIFFICULT TO SEE TO THE SIDES FAR ENOUGH TO SEE ANY OBJECTS POSSIBLY ENTERING THE ROADWAY. I AM WONDERING IF ANYTHING CAN BE DONE TO RESOLVE THIS ISSUE. THANKS FOR YOUR TIME.

DRIVER SIDE HEAD LIGHTS DO NOT COME ON WHEN LIGHTS ARE FIRST TURNED ON. CHECKED BULBS AND OK. THEN WHEN HIGH BEAM IS TURNED ON THE LIGHT WILL COME ON AND BOTH LOW AND HIGH BEAM WILL WORK. OK FOR A COUPLE DAYS THEN SAME PROCESS. IN CHECKING ONLINE BLOGS SEE A LOT OF OWNERS COMPLAIN OF SAME OR SIMILAR PROBLEM. . SUGGESTIONS TO REPLACE RELAY BUT WHEN GOING TO DEALER SUGGEST REPLACING COMPLETE ASSEMBLY WHICH IS VERY EXPENSIVE. ALSO RELAYS MAKE LIKE ALMOST A TRANSMISSION SHIFTING NOISE WHEN GOING FROM LOW TO HIGH BEAM AND BACK. BECAUSE OF LACK OF DEPENDABILITY FEEL COMPELLED TO HAVE TO CHECK LIGHTS EVERY TIME YOU GO SOMEPLACE.

I PURCHASED THIS VEHICLE USED AND HAVE HAD IT FOR ONE YEAR. THE HEAD LIGHTS ARE THE WORST HEADLIGHTS I HAVE EVER EXPERIENCED ON A VEHICLE. HEADLIGHTS DO NOT PROJECT ADEQUATELY DOWN THE ROAD ON EITHER HIGH OR LOW BEAM. BOTH HIGH AND LOW BEAMS ARE NOT BRIGHT ENOUGH. POOR ILLUMINATION ABOVE THE ROAD AND TO THE SIDES. THERE ARE BLIND SPOTS WHEN GOING UP A HILL OR TURNING A CORNER. I LIVE IN A RURAL AREA AND IT IS VERY HAZARDOUS TO DRIVE THIS VEHICLE AT NIGHT.

HALOGEN HEADLIGHTS ON LOW BEAM DO NOT PROJECT VERY FAR DOWN THE ROAD AND DO NOT ILLUMINATE AT ALL ABOVE APPROXIMATELY 40 INCHES ABOVE GROUND LEVEL SO IT IS IMPOSSIBLE TO READ STREET SIGNS WHEN NOT IN AREAS WITH STREET LIGHTS. THEY ARE ALIGNED ACCORDING TO FORD SPECIFICATIONS. VERY HAZARDOUS. AAA HAS CONDUCTED STUDIES ON THIS PROBLEM AND IT AFFECTS MULTIPLE MANAFACTURE'SVEHICLES THAT USE HALOGEN HEADLIGHTS. THIS HAS BEEN A PROBLEM SINCE VEHICLE WAS NEW AND DEALER HAS NO REMEDY.

TL* THE CONTACT OWNS A 2014 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS WERE NOT BRIGHT ENOUGH AND THE CONTACT COULD NOT SEE THE ROAD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.

HEADLIGHTS ARE PROJECTOR BEAM STYLE WITH A VERY DISTINCTIVE CUTOFF AT THE TOP OF THE BEAM WHICH MAKES IMPOSSIBLE TO SEE ANY DISTANCE WHEN TRAVELING ON HILLY ROADS. ALSO, THE HEADLIGHT BEAMS ARE EXTREMELY NARROWLY FOCUSED DIRECTLY AHEAD MAKING IT VERY HARD TO SEE ANYTHING TO THE SIDES WHEN NEEDING TO MAKE A TURN. HIGH BEAMS ARE VERY WEAK.

THE FORD EDGE WAS BOUGHT NEW IN DECEMBER 2014, AND THIS WAS THE FIRST TIME I DROVE THE CAR AT NIGHT. I LIVE IN A RURAL AREA IN NORTHEASTERN PA. WITH NO STREET LIGHTS. THE VEHICLE HAS "PROJECTION BEAM HEADLIGHTS" AND ON HIGH BEAM, THE LIGHT IS SO FOCUSED TO THE FRONT, THAT YOU LOSE SIGHT OF ANY ROAD YOU MAY BE TRYING TO TURN ONTO. YOU CAN VERY EASILY RUN OFF THE ROAD SINCE YOU LOOSE THE RELATIONSHIP OF WHERE YOU ARE DRIVING ON THE DARK ROAD. WITH THE LIGHTS ON LOW BEAM IT IS AS IF A BLACK SHADE COVERS THE TOP 2/3 OF THE WINDSHIELD MAKING IT EVEN MORE DIFFICULT TO SEE THE ROAD, TURNING OR NOT. IT IS BAD ENOUGH ON A SOMEWHAT LEVEL AREA AND IMPOSSIBLE TO SEE MORE THAN 10 YARDS AHEAD WHEN GOING DOWNHILL SO THAT IF ANOTHER VEHICLE IS APPROACHING AND YOU CHANGE TO LOW BEAM TOO SOON, YOU CAN'T SEE THE ROAD OR ANYTHING STANDING IN IT BETWEEN YOURSELF AND THE OTHER VEHICLE. I CAN ONLY IMAGINE WHAT HAPPENS IN THE FOG AND YOU TRY TO DRIVE WITH LOW BEAMS. I RETURNED TO THE DEALER, EXPLAINED THE PROBLEM I WAS HAVING, THEY "ADJUSTED THE HEADLIGHTS" ( THERE WAS LITTLE TO NO CHANGE IN THE DARK). I HAVE SINCE TAKEN SEVERAL PEOPLE FOR A RIDE IN THE VEHICLE AT NIGHT TO DEMONSTRATE THE HEADLIGHTS AND HAVE BEEN TOLD THAT MY DESCRIPTION DOESN'T DO THE PROBLEM JUSTICE. I HAVE ALSO TAKEN PICTURES FROM THE DRIVERS SEAT OUT THE WINDSHIELD TO SHOW TO ANYONE INTERESTED. THIS IS THE MOST DANGEROUS VEHICLE I HAVE EVER DRIVEN AT NIGHT. I HAD AFTERMARKET FOG LIGHTS INSTALLED THAT HELP SOMEWHAT BUT DOESN'T SOLVE THE PROBLEM. I WOULD BE WILLING TO BET THAT A NUMBER OF SINGLE VEHICLE ACCIDENTS AT NIGHT ARE CAUSED BY THESE HEADLIGHTS. I DID CONTACT FORD MOTOR COMPANY, EXPLAINED THE PROBLEM AND WAS POLITELY TOLD "THIS IS THE WAY THE LIGHTS WORK". I FIND IT HARD TO BELIEVE THAT MORE OWNERS LIVING IN RURAL AREAS HAVEN'T COMPLAINED. *TR

WHOEVER THOUGHT THESE ECE HEADLIGHTS ARE GREAT NEEDS TO GET OFF THE DRUGS. JUST BOUGHT A NEW 2014 FORD EDGE. 2 NIGHTS AGO WAS DRIVING ON A VERY HILLY ROAD. AS I WAS COMING UP FROM THE BOTTOM, THE CUTOFF LINE OF THESE THINGS KEPT ME FROM SEEING TWO PEOPLE WALKING IN MY LANE. WHEN THEY CAME INTO THE BEAM, I SLAMMED ON THE BRAKES AND SCARED THE CRAP OUT OF THEM AND ME. IF I END UP KILLING ANYONE BECAUSE I COULDN'T SEE THEM BECAUSE OF THESE CUTOFF POS'S, I'LL BE SEEING YOU GUYS IN COURT. I HIGHLY SUGGEST YOU "BUILD AMERICAN" AND GET THESE CUTOFF THINGS OFF AMERICAN CARS. GIVE SOMEONE WHO WEARS GLASSES A PAIR THAT HAVE THE TOP HALF OF THE LENSES BLACKED OUT AND SEE HOW THEY LIKE IT. THIS IS JUST A VERY UNSAFE IDEA. LET THE EUROPEANS WORRY ABOUT THEIR PROBLEMS.[XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR