MyCarTSB

2011 Ford Edge Lights Problems

64 owner-reported lights complaints from NHTSA data

64
Complaints
Jan 2017Dec 2016
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (64)

highEXTERIOR LIGHTING
Filed: Jul 2025

Your hazard lights turn on by themselves while you're driving or when the car is parked, which drains your battery. The hazard button is pressure-sensitive and fails when exposed to heat or moisture, causing the lights to turn on and off uncontrollably. This makes your car undrivable since you can't reliably control the hazard lights. The fix will likely involve replacing the hazard light switch assembly.

NHTSA #: 11675664
mediumEXTERIOR LIGHTING
Filed: Jan 2024

head lights go out while driving at night hi or low beam auto or manual it does not make any diff .

NHTSA #: 11565414
mediumEXTERIOR LIGHTING
Filed: Dec 2023

About a year and a half ago I had a problem in which my headlights and highbeams would turn on but then shut off. If you turned them off and back on, they would come on but go out again. I paid to fix this problem. It's now happening again. It'll be the second time in two years with the same issue. I've searched online and others with the same year car are having the same exact problem. There's no recall listed on this but it's a safety issue that keeps happening. The date of the second incident is 12/5/23.

NHTSA #: 11558835
mediumEXTERIOR LIGHTING
Filed: Jun 2022

Passenger door ajar light stays on and doors won't lock, and the exterior lights come on when the car is parked and not running They had a recall for the drivers side door latch, but not for the passenger side

NHTSA #: 11471013
mediumEXTERIOR LIGHTING,SERVICE BRAKES
Filed: Jan 2022

My car is a 2011 ford edge sport awd and the brake lights will stay on after using the brakes. It is available for inspection. It is a safety hazard because others around me are not always seeing an accurate signal. I have not taken it in to be looked at yet, i just have been lifting up on the brake pedal after i use the brakes. there is on warning or notifications stating the brake lights are still on.

NHTSA #: 11448148
mediumEXTERIOR LIGHTING
Filed: Jun 2021

Driving at night is very dangerous as my headlights are extremely dim (even with new bulbs). The high beams are no better as they don't illuminate the road far enough or bright enough to see objects at night more than 100 feet away. I get anxiety driving at night because I can't see much and this is a problem with Ford Edges of various years with halogen bulbs. Many have had to buy conversion kits to install HID lights because the headlights are so bad. There are several online forums of Edge owners who are very dissatisfied in the quality and safety of the headlights. I believe this is a very serious safety concern and that a recall should be placed on the vehicle. Car owners should not have to spend hundreds of dollars to modify a brand new or used vehicle because the headlights don't illuminate well enough to drive safely.

NHTSA #: 11421405
mediumEXTERIOR LIGHTING
Filed: Feb 2021

WENT TO LEAVE AT NIGHT HEADLIGHTS DID NOT COME ON AND WILL NOT COME ON. DRIVE TO TURN JUST THE SWITCH TO MAKE THEM COME ON DID NOT WORK EITHER. THE LOW BEAMS NOR THE HIGH BEAMS WILL COME ON

NHTSA #: 11397285
mediumEXTERIOR LIGHTING
Filed: Apr 2020

THE INTERIOR LIGHTS ARE STAYING ON WHEN THE IGNITION IS TURNED OFF AND THE CAR IS PARK POSITION DUE TO A FAULTY DOOR SWITCH, AND THIS IS HAPPENING WHEN THE DOOR INDICATOR ON MY INSTRUMENT PANEL IS SHOWING THE DOOR IS AJAR WHEN IT IS ACTUALLY CLOSED, THUS CREATING A SAFETY ISSUE WHEN THE CAR IS IN MOTION DUE TO SAME FAULT SHOWING UP. THIS IS ALSO KILLING THE BATTERY IF NOT NOTICED IN TIME.

NHTSA #: 11320136
mediumEXTERIOR LIGHTING
Filed: Mar 2020

JUST PURCHASED A 2011 FORD EDGE SEL.. THE FIRST NIGHT I DROVE AT NIGHT THE HALOGEN HEADLAMPS WORE VERY DIM. VERY LOW LIGHT ON EITHER HI OR LOW BEAM. REPLACED WITH NEW BULBS. SAME THING, HEADLAMPS ARE NOT BRIGHT. RESEARCHED ON INTERNET. LOT OF OTHER PEOPLE ALSO HAD THIS PROBLEM. SOUNDS TO ME FORD MOTOR COMPANY VERY BAD LIGHTING SYSTEM. CAN NOT BELIEVE FORD DID NOT HAVE A RECALL ON THEIR LIGHTING SYSTEM AND NO ONE WAS KILLED YET DO TO THEIR DEFECT ON THE BAD LIGHTING WITH THEIR HEADLAMPS WITH THE HALOGEN BULBS! I THINK THEY SHOULD REPLACE THESE LAMPS AND RECALL BEFORE SOMEONE DIES. NO ACCIDENT YET. THIS IS ONLY A COMPLAINT BEFORE SOMETHING DOES HAPPEN.

NHTSA #: 11319192
mediumEXTERIOR LIGHTING
Filed: Oct 2019

THE HEADLIGHTS ARE WORTHLESS. MY FORD DEALER ADJUSTED THEM, MY FORD BODY SHOP ADJUSTED THEM, I ADJUSTED THEM, AND YOU STILL CANT SEE TO DRIVE AT NIGHT. THEY ARE NOT ANY GOOD. WHY HAVE YOU ALLOWED THIS TO GO ON? I WROTE TO YOU WHEN I FIRST GOT THE CAR AND GOT NOTHING. WHAT THE HELL ? NO SIDE TO SIDE ADJUSTMENT IS EVEN PROVIDED FOR IN THE DESIGN, BUT MORE THAN THAT THEY DON'T PROVIDE ENOUGH LIGHT TO LIGHT UP THE ROAD. IV'E PUT IN NEW BULBS $50.00 EACH, I'VE PUT IN A WHOLE NEW FACTORY HEADLIGHT $300.00 AND STILL CAN'T SEE THE ROAD. CAME HOME FROM KANSAS CITY LAST NIGHT 70 MILES, 35 MILES OF WITCH WAS ON INTERSTATE 49 AND AT TIMES WE HAS TO GUESS WHERE THE ROAD WAS. THE CAR IS A 2011 WHERE HAVE YOU BEEN ON THIS? I HAVEN'T TALKED TO ANYONE WHO OWNS ONE OF THESE WHO ISN'T FIGHTING THE SAME PROBLEM. WE TRY NOT TO DRIVE THE DAM THING AT NIGHT, BUT SOMETIMES WE GET CAUGHT AND HAVE TO. ARE YOU WAITING FOR US TO GET KILLED AND WE WILL QUIT BOTHERING YOU? DO YOUR DAM JOB, MAKE FORD FIX THIS PROBLEM! WHAT ARE YOU DOING ABOUT THIS???

NHTSA #: 11271799
mediumEXTERIOR LIGHTING
Filed: Jul 2019

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE HEADLIGHTS WERE VERY DIM. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 120,107.

NHTSA #: 11230805
mediumEXTERIOR LIGHTING,STRUCTURE,VISIBILITY/WIPER
Filed: Dec 2018

THE DRIVER'S DOOR LIGHT AJAR SENSOR STAYS ON EVEN AFTER THE DOOR IS SHUT AND KEEPS THE INTERIOR DOME LIGHT ON. THIS HAS BEEN HAPPENING ON AND ON AGAIN OFF AGAIN BASIS FOR YEARS. RECENTLY IT IS HAPPENING ALL THE TIME. WHEN WE GET IN AND START THE CAR NO MATTER HOW MANY TIMES THE DOOR IS OPENED AND SHUT THE NOTICE STAYS ON. THIS WILL THEN CONTINUE AS LONG AS THE CAR IS IN REVERSE AND MAKES BACKING UP AT NIGHT VERY HARD AS YOU CAN'T SEE WITH THE INTERIOR LIGHTS ON. WHEN BACKING FROM THE DRIVEWAY INTO THE STREET YOU CANNOT SEE IF THERE IS TRAFFIC. WHEN THE CAR IS PUT IN DRIVE THE DOME LIGHT WILL FINALLY GO OUT AFTER A SHORT PERIOD OF TIME. IF WE PARK THE CAR AND LOCK IT THE DOME LIGHT WILL STAY ON FOR 5 OR MORE MINUTES AS IT REGISTERS AS THE FRONT DOOR BEING AJAR. NEIGHBORS HAVE STOPPED AT OUR HOME TO TELL US WE LEFT OUR INTERIOR LIGHTS ON.

NHTSA #: 11162290
mediumEXTERIOR LIGHTING
Filed: Aug 2018

THE HEADLIGHTS HAVE NO HORIZONTAL, ONLY VERTICAL ADJUSTMENT ALLOWED AND CAN NOT BE ADJUSTED SO AS TO LIGHT THE ROAD FULL WIDTH WHICH, CAUSES PARKED CARS AND SUCH TO BE OVERLOOKED AND POSSIBLY STRUCK. I HAVE HAD SEVERAL CLOSE CALLS BECAUSE OF THIS PROBLEM WHEN DRIVING AFTER DARK. THIS IS A MAJOR SAFETY RISK AND SHOULD NOT BE IGNORED. FORD MOTOR CO. MUST BE MADE TO CORRECT THIS PROBLEM.

NHTSA #: 11118423
mediumEXTERIOR LIGHTING
Filed: Nov 2017

DOOR AJAR LIGHT WON'T SHUT OFF. I'M BLINDED AT NIGHT WHEN I NEED TO MOVE THE CAR SINCE THE LIGHTS ARE ON. MY BATTERY IS DRAINED DUE TO THE LIGHTS REMAINING ON. I USE MY VEHICLE AT NIGHT SO THIS HAS ME VERY WORRIED TO BE STRANDED. MY DOORS DON'T LOCK. FOR NEEDS TO RECALL. THANK YOU.

NHTSA #: 11048379
mediumEXTERIOR LIGHTING,UNKNOWN OR OTHER
Filed: Sep 2017

DOOR OPEN SIGNAL STAYS ON AND DOESN'T ALLOW INTERIOR TO TURN OFF. ALARM WILL GO OFF EVERY 2 HOURS. DOOR AJAR SIGNAL REMAINS ON REGARDLESS OF CAR IS MOVING OR OFF IN PARK. INTERIOR LIGHT STAYS ON AFTER CAR IS OFF.

NHTSA #: 11025125
mediumEXTERIOR LIGHTING,UNKNOWN OR OTHER
Filed: Aug 2017

THE PASSENGER DOOR AJAR LIGHT COMES ON EVEN AFTER THE DOOR IS CLOSED, AND THE EVEN IF THE CAR IS TURNED OFF AND THE DOORS LOCKED IT WILL ACT LIKE THE DOOR COMES OPEN AND SET THE ALARM OFF AND OR TURN THE INTERIOR LIGHTS ON CAUSING THE BATTERY TO DIE. IT HAPPENS CONTINUOUSLY EVERYDAY.

NHTSA #: 11018952
mediumEXTERIOR LIGHTING
Filed: Jul 2017

DOOR AJAR WARNING LIGHT STAYS ON WHEN THE DOOR IS CLOSED. THIS CAUSES TO INTERIOR DOME LIGHT TO STAY ON WHEN DRIVING DOWN THE ROAD. THIS IS A SAFETY ISSUE. DRIVING AFTER DARK WITH THE DOME LIGHT STAYING ON INTERFERES WITH THE DRIVERS ABILITY TO SEE OUT AND DECREASES THE DRIVER'S VISION OF THE ROAD AHEAD.

NHTSA #: 11010816
mediumEXTERIOR LIGHTING,STRUCTURE,UNKNOWN OR OTHER
Filed: Jul 2017

FAULTY DOOR AJAR SWITCH - REPLACED DOOR AJAR SWITCH IN DRIVER DOOR AT 39,500 AND AGAIN 91,000 MILES. REAR DRIVER SIDE DOOR HAS PRODUCED THE SAME ISSUE AND IS NOW CONSISTENT FOR 1 MONTH.

NHTSA #: 11010837
mediumEXTERIOR LIGHTING
Filed: Jun 2017

DOOR AJAR LIGHT SAYS ON WHILE DRIVING - DOORS WILL NOT LOCK AND INTERIOR LIGHT STAYS ON IN PARK STARTED AT 36,000 MILES

NHTSA #: 11001608
mediumEXTERIOR LIGHTING
Filed: Jun 2017

THE EMERGENCY FLASHERS TURN ON AT ANYTIME INCLUDING WHEN THE VEHICLE IS NOT RUNNING. THE ONLY WAY TO TURN OFF IS TO DISCONNECT WIRE. WE HAVE CAR IN TO GARAGE AND THEY HAD NEVER HEARD OF THIS HAPPENING BEFORE!! THEY 1ST SAID WOULD COST UP TO $600 BUT THEY DIDN'T KNOW WHAT PROBLEM WAS NOW THEY ARE SAYING A MODULE HAS TO BE REPLACED AND WILL COST OVER $1100. I DID SEE ON LINE WHERE THERE WAS A RECALL THAT STATED THE MODULE HAD TO BE REPLACED TO CORRECT ELECTRICAL PROBLEM, AND FORD WOULD TAKE CARE OF IT. I DON'T FEEL I SHOULD BE BILLED FOR THIS SINCE THEY KNOW THERE IS AN ELECTRICAL ISSUE AND MODULE IS ONLY FIX. THE CAR DOES NOT HAVE TO BE IN MOTION FOR THIS TO HAPPEN IT HAS HAPPENED EVEN WHEN THE CAR IS PARKED!!

NHTSA #: 10995689
mediumEXTERIOR LIGHTING,UNKNOWN OR OTHER
Filed: Jun 2017

PASSENGER DOOR AJAR LIGHT REMAINS ON AT ALL SPEEDS AND STATIONARY. SAFETY OF MYSELF AND CHILDREN ARE IN JEPARDY BECAUSE MY CAR NO LONGER LOCKS. WE WILL BE TRADING THIS VEHICLE IN. SAFETY ISN'T SOMETHING YOU RISK. EXTREMELY UPSETTING. WITH ALLL OF THE ISSUES POSTED THAT FORD HASN'T SENT A RECALL ON THIS.

NHTSA #: 10995263
mediumEXTERIOR LIGHTING
Filed: May 2017

ON 5/20/17 WE NOTICED THE DOOR AJAR LIGHT WAS ON AND INTERIOR DOME LIGHT STAYED ON WHILE DRIVING. STOPPED THE CAR, OPENED AND CLOSED EACH DOOR, SOMETIMES SEVERAL TIMES AND SEEMED TO BE THE DRIVER'S SIDE BACK DOOR. LIGHTS ALL FINALLY WENT OFF. THE NEXT DAY THE ISSUE RETURNED - DOME LIGHT REMAINED ON FOR 1.5 DAYS AND DOOR AJAR LIGHT WAS ALSO ON. THE NIGHT OF 5/22 MY HUSBAND DIRECTED MY SON TO TRY SOMETHING WITH THE DOOR LATCH ON THAT DOOR AND THAT GOT THE LIGHTS TO GO OFF AGAIN. IT'S DANGEROUS TO DRIVE THE CAR AT NIGHT WHEN THE INTERIOR LIGHTS WON'T GO OFF NOT TO MENTION THAT THIS WILL CAUSE BATTERY DRAINAGE.

NHTSA #: 10991122
mediumEXTERIOR LIGHTING
Filed: May 2017

FRONT DRIVER SIDE DOOR SWITCH DOES NOT OPERATE PROPERLY CAUSING FALSE INDICATION THAT DOOR IS NOT CLOSED. WARNING INDICATOR CAN BE OVERRIDDEN BUT THIS CAN CAUSE A POTENTIAL HAZARD IF DRIVER ROUTINELY IGNORES INDICATOR AND THE DOOR IS NOT ACTUALLY LATCHED. BASED ON MY ON LINE SEARCH THIS IS A COMMON PROBLEM WITH THIS MODEL. I CONSIDER THIS A SERIOUS SAFETY ISSUE. THIS ISSUE SHOULD BE INVESTIGATED FOR A POTENTIAL RECALL. THIS CONDITION EXISTS WHILE THE CAR IS STATIONARY OR IN MOTION.

NHTSA #: 10983812
mediumEXTERIOR LIGHTING
Filed: Mar 2017

THE DRIVER DOOR IS SHOWING "DOOR AJAR" EVEN THOUGH IT IS SHUT. THE PANEL LIGHTS AND DOME LIGHT WILL NOT SHUT OFF. THE DOORS WILL NOT LOCK. THE BATTERY IS BEING DRAINED FROM THE LIGHTS NOT TURNING OFF.

NHTSA #: 10958408
mediumEXTERIOR LIGHTING
Filed: Mar 2017

THE PASSENGER DOOR IS SHOWING ON PANEL AS "DOOR AJAR" EVEN THOUGH IT IS CLOSED. IT WILL NOT LOCK AND THE DOME LIGHT WILL NOT SHUT OFF THEREFORE DRAINING MY BATTERY TOO.

NHTSA #: 10958412
mediumEXTERIOR LIGHTING,STRUCTURE
Filed: Jan 2017

MY PASSENGER DOOR INDICATES THAT WHEN CLOSED THAT IT IS NOT. THE DOME LIGHT STAYS ON AND SO DOES THE DASH INDICATOR. IT HAS ALSO DONE IT WHILE DRIVING DOWN THE ROAD. CREEPY, SINCE I'M DISABLED AND HAVE HANDS CONTROLS TO DRIVE. SO I HAVE TO PULL OVER AND RECLOSE THE DOOR. PLUS ONCE THE LIGHTS COME ON I CAN'T SEE WHILE DRIVING AT NIGHT. *TR

NHTSA #: 10939496
mediumEXTERIOR LIGHTING,INTERIOR LIGHTING
Filed: Dec 2016

DOOR AJAR LIGHT STAYS ON. NOT SURE IF DOOR IS OPENED OR CLOSED DRIVER SIDE.. WORRIED THAT THE DOOR WILL OPEN WHILE DRIVING. BATTERY HAS DIED IN THE CAR ALREADY BECAUSE THE INTERIOR LIGHTS STAY ON. *TR

NHTSA #: 10936618
mediumEXTERIOR LIGHTING
Filed: Dec 2016

WHEN THE DRIVERS DOOR IS SHUT THE DOOR AJAR WARNING STAYS ON AND THE INTERIOR LIGHT STAYS ON.

NHTSA #: 10935389
mediumEXTERIOR LIGHTING,STRUCTURE
Filed: Dec 2016

DOOR AJAR WILL NOT TURN OFF FOR DRIVERS DOOR. PROBLEM IS INTERMITTENT, HOWEVER MORE CONSTANT WHEN IT IS HOT OUT SIDE. THIS CAUSES THE DOME LIGHT TO REMAIN ON. YOU CAN OPEN AND CLOSE THE DOOR SEVERAL TIME AND SOMETIMES THE WARNING WILL STOP. MAKES DRIVING DIFFICULT WHEN IT IS DARK OUT BECAUSE OF THE DOME LIGHT BEING ON. *TR

NHTSA #: 10934092
mediumEXTERIOR LIGHTING,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Nov 2016

THE DOOR AJAR LIGHT STAYS ON WHEN ALL DOORS ARE CLOSED AND THE INTERIOR LIGHTS STAY ON. ALSO I WAS NOT ABLE TO OPEN THE CAR WITH THE SECURITY CODE FROM THE OUTSIDE THE CAR I HAD TO USE THE KEY. I WAS PARK WHEN I FIRST NOTICE THE PASSCODE WAS NOT WORKING THEN I USED THE KEY I CLOSED ALL THE DOORS AND STILL SAID ONE DOOR WAS OPEN, SO I MAKE SURE ALL WERE CLOSE. I REALIZE THERE WAS SOMETHING WRONG SO I JUST DROVE THE CAR LIKE THAT. ALSO I JUST BOUGHT THE CAR SO I DON'T KNOW IF THAT HAS HAPPENED BEFORE.

NHTSA #: 10928922
mediumEXTERIOR LIGHTING,UNKNOWN OR OTHER
Filed: Nov 2016

DOOR AJAR LIGHTS FOR BOTH DRIVER AND PASSENGER SIDE DOORS STAY ON EVEN THOUGH THEY ARE CLOSED. RESULT IS THAT THE DOME LIGHTS STAY ON AND UNABLE TO LOCK THE DOORS WHILE DRIVING EVEN THOUGH THEY ARE CLOSED. HAS CAUSED A DRAIN ON THE BATTERY, DEALER WANTS A LARGE SUM OF MONEY TO REPLACE THE LATCH EVEN THOUGH IT'S CLEARLY A SENSOR ONLY.

NHTSA #: 10926062
mediumEXTERIOR LIGHTING,STRUCTURE
Filed: Nov 2016

DOOR AJAR WARNING ALWAYS ON RESULTING IN DOORS NOT LOCKING WHEN CAR IS IN MOTION, DOME LIGHTING STAYING ON WHEN EXITING THE CAR AND NOT BEING AWARE IF CAR DOOR IS SHUT.

NHTSA #: 10924257
mediumEXTERIOR LIGHTING,UNKNOWN OR OTHER
Filed: Oct 2016

THE LATCH DOOR AJAR SENSOR IS NOT WORKING PROPERLY AND CANNOT RECOGNIZE WHEN THE DOOR IS CLOSED. THIS RESULTS IN ME BEING UNABLE TO LOCK MY DOOR AND IT LEAVES THE DOME LIGHTS ON UNTIL IT TIMES OUT.

NHTSA #: 10920246
mediumEXTERIOR LIGHTING
Filed: Oct 2016

DONE LIGHTS WILL NOT GO OFF. DRIVER SIDE BACK DOOR SHOES TO BE OPEN WHEN IT IS CLOSED.

NHTSA #: 10918945
mediumEXTERIOR LIGHTING,UNKNOWN OR OTHER
Filed: Oct 2016

THE DOOR LATCH MECHANISM ON MY DRIVER'S SIDE DOOR SLOWLY BEGAN FAILING. AT ROUGHLY 35K MILES, THE "DOOR AJAR" WARNING WOULD APPEAR ON MY VEHICLE DISPLAY. I WOULD RECLOSE THE DOOR AND THE WARNING WOULD GO AWAY. IT RANDOMLY CONTINUED TO HAPPEN AND RESOLVE ITSELF WHILE STATIONARY OR WHILE RUNNING, UNTIL ABOUT 95K MILES ( 8 MO AGO). THERE WERE ELECTRONIC SPRAYS YOU COULD SPRAY INTO THE LATCH MECHANISM THAT WOULD MAKE THE WARNING GO AWAY FOR A LIMITED AMOUNT OF TIME. EVENTUALLY THE ENTIRE ELECTRICAL MECHANISM FAILED. I COULD NOT LOCK MY DOORS WITH THE IGNITION ON AND EVENTUALLY JUST LEARNED TO 'APPROVE/OK' THE WARNING EVERY TIME THE IGNITION WAS ON. UNFORTUNATELY THERE WERE SEVERAL TIMES WHEN I WAS ACTUALLY DRIVING WITH AN SEMI-LATCHED/OPEN DOOR. I DIDN'T KNOW BECAUSE I 'OK'D THE 'DOOR AJAR' WARNING LIKE NORMAL. THE ONLY WAY I WOULD KNOW SOMETHING WAS DIFFEENT, WOULD BE WHEN I DROVE AT A HIGH ENOUGH RATE OF SPEED TO NOTICE THE INCREASED ROAD NOISE FROM MY SIDE OF THE VEHICLE. IT IS ALSO MY UNDERSTANDING THAT NEWER VEHICLES AUTOMATICALLY LOCK ONCE UNDER WAY TO DISENGAGE THE DOOR OPENING MECHANISM IN CASE OF AN ACCIDENT THAT MIGHT OPEN THE DOOR- CLEARLY THIS IS NOT POSSIBLE WITH THE FAILED DOOR LATCH. THE ONLY WORK AROUND THAT I HAVE DISCOVERED IS TO REMOVE A FUSE WHICH REMOVES THE INTERIOR LIGHTING AND PREVENTS THE BATTERY FROM DRAINING. I STILL HAVE TO 'OK" THE 'DOOR AJAR' WARNING THOUGH. AS FOR LOCKING THE VEHICLE FOR SAFETY IN AN ACCIDENT, IF YOU LOCK THE VEHICLE FIRST THEN TURN ON THE IGNITION THE VEHICLE REMAINS LOCKED. THIS WORKAROUND IS RARELY GOING TO HAPPEN IN THE REAL WORLD. THERE WAS A 'CLEANING' PROCEDURE THAT SEVERAL DEALERS OFFERED FOR AROUND $200, BUT IT WAS NOT GUARANTEED AND THE $400 REPLACEMENT MIGHT STILL HAVE TO OCCUR WITH A LATCH THAT STILL OFTEN FAILED (PER INTERNET FORUMS). MY REPAIR IS SCHEDULED FOR 10/8/16.

NHTSA #: 10914390
mediumEXTERIOR LIGHTING
Filed: Oct 2016

THE DOME LIGHTS COME ON WHEN I GET IN MY CAR (OR SOMETIMES WHEN IT'S JUST SITTING IN THE GARAGE) AND THEY STAY ON BECAUSE IT SAYS THAT A DOOR IS AJAR BUT IT'S NOT. INITIALLY I HAD 2 DOORS REPLACED PER ADVICE OF MY FORD DEALER BUT IT DIDN'T LAST LONG BEFORE THE LIGHTS WERE ON AND THE MESSAGE CAME BACK. AT NIGHT IT IS ESPECIALLY UNSAFE BECAUSE OF THE GLARE. THE LIGHT EVENTUALLY FADES AS I PICK UP SPEED, BUT UNTIL THEN IT IS DANGEROUS AT NIGHT. I HAVE ALSO HAD TO REPLACE AND RECHARGE MY BATTERY AND I KNOW IT'S BECAUSE WHEN I GET OUT OF THE CAR, THE LIGHT STAYS ON FOR A COUPLE OF MINUTES BEFORE IT GOES OFF AND SOMETIMES I COME OUT AND SEE THAT THE LIGHT IS ON IN THE CAR FOR NO REASON. AS A RESULT OF THE CAR THINKING THE DOORS ARE OPEN, I CANNOT LOCK THE DOORS, THEY JUST POP BACK UP. VERY UNSAFE FOR A WOMAN DRIVING AT NIGHT, ESPECIALLY. I HAVE PUT UP WITH THIS FOR 5 YEARS AND DIDN'T REALIZE I COULD REPORT IT HERE. I DEFINITELY ASKED THE DEALER TO REPORT IT. IT HAPPENED WITHIN THE FIRST YEAR I GOT IT, BECAUSE BOTH DOORS WERE UNDER WARRANTLY AND AFTER THAT, I REFUSED TO REPLACE DOORS.

NHTSA #: 10914324
mediumEXTERIOR LIGHTING
Filed: Oct 2016

THE 'DOOR AJAR' LIGHT ON THE INSTRUMENT CLUSTER STAYS ILLUMINATED EVEN WHEN ALL DOORS ARE PROPERLY LATCHED. THIS MALFUNCTION DISABLES THE AUTOMATIC LOCKING FEATURE WHEN THE VEHICLE IS PUT IN THE DRIVE POSITION. IT ALSO CAUSES THE INTERIOR LIGHTS TO STAY ON AND HAS CAUSED MY BATTERY TO BE DRAINED SEVERAL TIMES TO WHERE I HAD TO HAVE THE VEHICLE JUMP STARTED. I HAD TO DISCONNECT THE INTERIOR LIGHTS WHICH POSES A SAFETY CONCERN FOR ME IN DARK PARKING LOTS ETC.

NHTSA #: 10913590
mediumEXTERIOR LIGHTING
Filed: Oct 2016

THE DOOR AGAR WARNING AND DOME LIGHTS STAY ON AND I AM NOT SURE THE DOOR IS SHUT. THE WARNING INDICATOR AND DOME LIGHT STAY ON MAKING IT DIFFICULT AT NIGHT TO DRIVE SAFELY

NHTSA #: 10911330
mediumEXTERIOR LIGHTING,STRUCTURE,UNKNOWN OR OTHER
Filed: Sep 2016

THE 'DOOR AJAR' WARNING LIGHT ON MY 2011 EDGE PERIODICALLY COMES ON AND STAYS ON. THE WARNING INDICATES THAT VARIOUS DOORS ARE OPEN. SOMETIMES IT'S THE DRIVER DOOR; OTHER TIMES IT'S THE LEFT PASSENGER DOOR OR THE BACK GATE. EACH TIME THE DOORS WERE CLOSED PROPERLY, HOWEVER THE SENSOR THINKS THAT THE DOORS ARE OPEN. THIS MALFUNCTION CAUSES THE INTERIOR DOME LIGHTS AND THE EXTERIOR LIGHTS ON THE SIDE MIRRORS TO REMAIN ON, WHICH DRAINS THE BATTERY. ORIGINALLY, I THOUGHT THIS ISSUE WAS A PROBLEM SPECIFIC TO MY VEHICLE. HOWEVER, IN AN ATTEMPT TO UNDERSTAND THE PROBLEM, I CONDUCTED AN INTERNET SEARCH AND DISCOVERED THAT THE 'DOOR AJAR' WARNING IS A COMMON AND WELL KNOWN PROBLEM WITH FORD PRODUCTS INCLUDING THE EDGE. THIS PROBLEM IS NOT A RESULT OF USE OR WEAR AND TEAR OF THE VEHICLE; IT CLEARLY IS A MECHANICAL /ENGINEERING FLAW WITH THE VEHICLE. I FEEL THAT THIS SITUATION IS A SAFETY ISSUES AND SHOULD BE CORRECTED BY FORD MOTOR COMPANY. ON SEPTEMBER 19, 2016, I SENT AN EMAIL TO THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER (CRC), EXPLAINING THE PROBLEM AND SEEKING HELP. I WAS ASSIGNED A CASE NUMBER (CAS-10612005-P1F4G7) AND WAS TOLD TO CONTACT A LOCAL DEALER TO DIAGNOSIS THE PROBLEM. ON SEPTEMBER 27, 2016, A SERVICE DEPARTMENT REPRESENTATIVE FROM BEAU TOWNSEND FORD INFORMED ME THAT THE PROBLEM WAS WITH THE DOOR LATCH AND THE COST TO REPAIR IS APPROXIMATELY $385.00 PER LATCH. HE ALSO INFORMED ME THAT FORD MOTOR COMPANY WOULD NOT PAY FOR THE REPAIR.NEXT, I CALLED THE CRC TO APPEAL THE DECISION.I WAS TOLD THAT THE PROBLEM WAS NOT A RECALL ITEM AND THAT FORD WOULD NOT REPAIR THE VEHICLE. I WAS ALSO TOLD THAT I HAD NO FURTHER RECOURSE REGARDING THIS ISSUE.

NHTSA #: 10910136
mediumEXTERIOR LIGHTING
Filed: Sep 2016

TAMARA RECALL. FORD EDGE 2011 : DOOR AJAR LIGHT WON'T TURN OFF WHEN DOOR IS CLOSED. DOME LIGHTS STAY ON, AND CAN BE VERY DANGEROUS WHEN DRIVING AT NIGHT

NHTSA #: 10903685
mediumEXTERIOR LIGHTING
Filed: Aug 2016

DOOR AJAR WARNING STAYS ON EVEN WHEN THE DOOR IS CLOSED, PREVENTING THE DOME LIGHT FROM GOING OFF AND THE DOOR FROM LOCKING WHILE DRIVING. INFREQUENTLY WHEN I REOPEN THE DOOR AND SLAM IT SHUT THE DRIVER'S DOOR AJAR AND LIGHT WILL GO OFF. IF IT DOES NOT AND I HAVE TO BACK UP IT IS VERY HARD TO SEE.

NHTSA #: 10896825
mediumEXTERIOR LIGHTING,UNKNOWN OR OTHER
Filed: Aug 2016

THE DOOR AJAR LIGHT IS STAYING ON EVEN AFTER THE DOOR IS SHUT. THE INTERIOR AND OUTSIDE LIGHTS WILL STAY ON AFTER SHUTTING DOOR, CAUSING THE VEHICLE TO LOSE BATTERY POWER IF NOT DETECTED EARLY. IF IT IS DAYLIGHT THIS MAY BE HARD TO SEE. IT ALSO DOES NOT LET YOU ENGAGE THE ALARM, OR EVEN WORSE THE ALARM WILL GO OFF FOR NO APPARENT REASON, ALSO DRAINING THE BATTERY IF NOT DETECTED EARLY. I'VE ONLY HAD THIS CAR A FEW MONTHS, BUT HAS BEEN A PROBLEM SINCE DAY ONE. I THOUGHT IT WAS SOMETHING THAT I WAS DOING WRONG UNTIL I DID A LITTLE RESEARCH AND FOUND OUT THAT I WAS NOT THE ONLY ONE HAVING THIS PROBLEM.

NHTSA #: 10894660
mediumEXTERIOR LIGHTING
Filed: Aug 2016

DOOR AJAR STAYS ON EVEN WHEN DOOR IS CLOSED, DRIVERS DOOR AND PASSENGER DOOR. DOME LIGHTS STAY ON AND DOORS DO NOT LOCK WHEN DRIVING, ALSO COMES ON IN MIDDLE OF NIGHT WHEN THE CAR IS JUST SETTING AND NOBODY AROUND IT. AT NIGHT WHEN YOU ARE TRYING TO BACK UP THE LIGHT IS AFFECTING THE SIGHT SINCE IT GLARES IN YOUR EYES CAUSING YOU TO BE UNABLE TO SEE WHAT IS AROUND YOU. I PUT A DATE OF TODAY BUT THIS HAS BEEN GOING ON FOR A MONTH.

NHTSA #: 10894247
mediumEXTERIOR LIGHTING,STRUCTURE,UNKNOWN OR OTHER
Filed: Jul 2016

HAD PROBLEMS WITH DOOR SIDE SENSOR SAYING THE DOOR WAS OPEN WHEN IT WASN'T. NOW THE PASSENGER SIDE DOOR IS DOING THE SAME THING. THE DOORS WILL NOT LOCK WHILE DRIVING IF THE DOOR SENSOR IS SAYING THE DOOR IS OPEN. THIS IS A SAFETY HAZARD. ALSO, IF THE DOOR OPEN SENSOR IS SAYING THE DOOR IS OPEN ONCE YOU HAVE GOTTEN OUT OF YOUR VEHICLE AND SHUT THE DOOR, THE INTERIOR LIGHT WILL STAY ON AND THIS DRAINS YOUR BATTERY.

NHTSA #: 10884374
mediumEXTERIOR LIGHTING,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Jun 2016

THE 'DOOR AJAR' SIGNAL STAYS ON EVEN WHEN THE DOOR IS SECURLY SHUT. THIS ALSO CAUSES THE DOME/INTERIOR LIGHTS TO STAY ON. THIS ALSO MAKES IT SO YOU CAN'T FULLY LOCK UP THE CAR. AFTER A CERTAIN AMOUNT OF TIME THIS ALSO CAUSES THE ALARM TO GO OFF WHILE THE CAR IS UNATTENDED. ALL OF THESE THINGS COMBINED DRAINS THE BATTERY, LEAVING US STRANDED. WITH A NEWBORN AND A TODDLER THIS IS A MAJOR CONCERN.

NHTSA #: 10872722
mediumEXTERIOR LIGHTING,UNKNOWN OR OTHER
Filed: May 2016

THE FALSE DOOR AJAR SIGNAL SHOWS UP WHEN I START THE CAR, AND PREVENTS TO DOORS FROM LOCKING. DOME LIGHT STAYS ON, AS WELL AS LIGHTING UNDER BOTH SIDE MIRRORS WHICH IS CAUSING BATTERY DRAIN. SOMETIMES YOU CAN CLEAR THE DOOR AJAR BY OPENING IT AGAIN AND SLAMMING IT VERY HARD. THIS IS THE SECOND INCIDENT OF THIS HAPPENING, AND HAD IT LAST FIXED AT THE FORD DEALERSHIP IN JUNE OF 2013.

NHTSA #: 10871152
mediumEXTERIOR LIGHTING,UNKNOWN OR OTHER
Filed: May 2016

DRIVERS SIDE DOOR SENSOR MALFUNCTIONS. WHEN DOOR IS CLOSED IT INDICATES THAT THE DOOR IS STILL OPEN AND DOME LIGHTS INSIDE THE VEHICLE REMAIN ON EVEN WHEN DRIVING THE VEHICLE.

NHTSA #: 10862426
mediumEXTERIOR LIGHTING
Filed: Apr 2016

I AM HAVING PROBLEMS WITH DRIVER DOOR. THE DASH LIGHT APPEARS SAYING DOOR AJAR AND MY DOME LIGHT STAYS ON, EVEN THOUGH THE DOOR IS SHUT. IF I OPEN AND SHUT THE DOOR MULTIPLE TIMES IT SOMETIMES GOES OUT. THIS IS A SAFETY ISSUE AS MY DOOR DOES NOT LOCK IN THUS CONDITION. THIS HAPPENS WHEN STATIONARY. IF I CAN'T GET THE DOOR AJAR LIGHT TO GO OUT AND I DRIVE DOWN THE ROAD IT STAYS ON. I TOOK MY VEHICLE TO THE DEALER AND THEY GAVE ME TWO OPTIONS, TRY CLEANING THE LATCH ASSEMBLY, WHICH MAY OR MAY NOT HELP OR TO REPLACE THE PART. I HAVE NOT DONE EITHER AT THIS POINT. IT WILL BE $150 TO CLEAN IT OR $300 TO REPLACE. I TOLD THEM I NEEDED TIME TO MAKE A DECISION. THIS WAS ON APRIL 15,2016.

NHTSA #: 10859995
mediumEXTERIOR LIGHTING
Filed: Apr 2016

INTERIOR LIGHT WOULD STAY ON WITH FALSE DOOR OPEN SIGNAL ON DRIVER SIDE, THEN SAME THING ON PASSENGER SIDE. UNDER WARRANTY AT THE TIME BUT HAD $100 DEDUCTIBLE PAID ON EACH SIDE. NOW WARRANTY IS UP AND R/REAR SIDE DOOR AJAR LIGHT STAYING ON. THIS HAS TO BE MANUFACTURED ISSUE AND RECALLED. 2011 EDGE WITH NOW 86000 MILES. HELP PLEASE!

NHTSA #: 10860123
mediumEXTERIOR LIGHTING
Filed: Mar 2016

THE DRIVER DOOR AJAR LIGHT STAYS ON EVEN WHEN THE DOOR IS CLOSED CAUSIN THE ENTERIOR LIGHTS TO STAY ON, POSSIBLY DRAINING THE BATTERY OVERNIGHT

NHTSA #: 10846352
mediumEXTERIOR LIGHTING,STRUCTURE
Filed: Jan 2016

THE DRIVER SIDE DOOR IS ALWAYS AJAR. THE DRIVER AJAR LIGHT STAYS ON AT ALL TIMES. THIS CAUSES THE DOME LIGHTS TO STAY ON AT ALL TIMES AND RUN THE BATTER DEAD. USELESS TO PURCHASE ANEW BATTERY! ALSO, THIS CAUSES THE SECURITY SYSTEM TO NOT WORK AND I HAVE TRIED THE WD 40 THING AND ANYTHING ELSE THAT HAS BEEN SUGGESTED TO ME AND NOTHING WORKS. BATTERY IS ALWAYS DEAD AND RECHARGING AND JUMPING ALL THE TIME. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS NOW.

NHTSA #: 10820853
mediumEXTERIOR LIGHTING
Filed: Nov 2015

PASENGER DOOR AJAR LIGHT STAYS ON EVEN AFTER THE DOOR IS CLOSED . THE LIGHT INSIDE STAYS ON AFTER LUCKING THE DOOR.

NHTSA #: 10794322
mediumEXTERIOR LIGHTING
Filed: Oct 2015

HEADLIGHTS LOST BRIGHTNESS. REPLACING BULBS DOES NOT FIX THE ISSUE. THERE APPEARS TO BE A HAZY FILM ON THE INSIDE OF THE ROUND LOWER BEAM LENS.

NHTSA #: 10787441
mediumEXTERIOR LIGHTING
Filed: Oct 2015

2011 FORD EDGE PURCHASED NEW. THE DOOR AJAR INDICATOR COMES ON WHEN THE DOOR IS CLOSED. THE INTERIOR LIGHTS STAY ON AND WILL NOT GO OFF WHEN THE DOOR IS CLOSED. I HAVE SPRAYED BRAKE CLEANING SOLUTION AND ALSO WD-40. THIS HELPS FOR A DAY OR TWO. THE PROBLEM HAS BEEN REPORTED TO MY FORD DEALER AND NOTHING IS DONE. THE DOORS WILL NOT LOCK WHEN THE DOOR AJAR INDICATOR LIGHT IS ON, AND I WORRY ABOUT MY FAMILIES SAFETY. VERY FRUSTRATING , SINCE I READ ONLINE ABOUT THIS BEING A COMMON PROBLEM WITH FORDS AND THE FORD DEALER IS IGNORING MY CONCERNS. IT SEEMS THAT PROFIT IS MORE IMPORTANT THAN THE SAFETY OF FORD CUSTOMERS. VERY, VERY UPSET WITH APATHY OF FORD.

NHTSA #: 10779371
mediumEXTERIOR LIGHTING
Filed: Aug 2015

MY 2011 FORD EDGE INSIDE INTERIOR LIGHT STAYS ON FOR SEVERAL MINUTES EVERY TIME I GET IN THE CAR, I GUESS ITS THE SENSOR ON MY DOOR BUT ITS HAPPENED ON THE BACK HATCH DOOR AS WELL. ON MY DASHBOARD IT TELL ME THAT I HAVE AN OPEN DOOR WHICH ITS COMPLETELY CLOSED BUT LIGHT STAYS ON UNTIL I DRIVE OFF. OR WHEN I GET OUT OF THE CAR AND LOCK THE DOORS THE LIGHT STAYS ON FOR SEVERAL MINUTES, ITS DRAINING MY BATTERY. WHEN ALL OF THIS HAPPENS I CAN NOT EVEN LOCK MY DOORS WHEN I AM DRIVING THE CAR, I NEED TO LOCK MY DOORS FOR SAFETY PURPOSES, MY DOORS ARE ALWAYS UNLOCK BECAUSE OF THIS ISSUE. I HAVE BEEN ON SOME OTHER WEB SITE WHERE OTHER FORD EDGE OWNERS HAVE HAD THIS TYPE OF ISSUES. IT WILL COST ME ROUGHLY $400.00 TO FIX IT WHICH ITS MONEY I DO NOT HAVE. WHY WAS THIS NOT ON THE RECALL LIST. I HAD THIS ISSUE FIXED ONCE BUT THE DEALERSHIP ONLY DID A BAND AID JOB ON IT AND DID NOT COMPLETELY FIX IT WITH NEW PARTS - HELP ME - ALSO THE DEALERSHIP THAT I TOOK MY CAR TO DOES NOT HAVE A LOANER CAR TO USE WHEN A CUSTOMER NEEDS IT IF THEIR CAR IS BEING REPAIRED.

NHTSA #: 10748588
mediumEXTERIOR LIGHTING
Filed: Jun 2015

THE DOOR AJAR LIGHT REMAINS ON AND IS A SAFETY ISSUE. BECAUSE THE VEHICLE THINGS THE DOOR IS OPEN, THE DOORS TO NOT LOCK WHILE DRIVING OR STOPPED. ADDITIONALLY, THE ACCESSORIES (SYNC PHONE CONNECTION, RADIO, ETC) DO NOT STAY ON WHEN CAR IGNITION IF OFF AND ACCESSORY IS ON. DOME LIGHTS STAY ON WHILE DRIVING AND BACKING UP WHICH IS VERY DANGEROUS IN NIGHTTIME CONDITIONS.

NHTSA #: 10726172
mediumEXTERIOR LIGHTING,STRUCTURE
Filed: Apr 2015

JUST AFTER THE MANUFACTURERS WARRANTY EXPIRED AT 36,000 MILES THE "DRIVER DOOR AJAR" NOTIFICATION CAME ON AND WILL NOT GO OUT. THIS IS AN EXTREMELY COMMON PROBLEM AND WELL KNOWN TO FORD. SAFETY CONCERNS ARE THAT THE LIGHTING WILL NOT GO OUT AND DRIVING AT NIGHT IS SEVERELY HAMPERED AND THE DOORS CANNOT BE LOCKED WHILE THE VEHICLE IS IN MOTION. THE NO-LOCK ISSUE IS A MAJOR PROBLEM WHILE HAVING CHILDREN IN THE CAR...IE, GRANDDAUGHTER. *TR

NHTSA #: 10705216
mediumEXTERIOR LIGHTING
Filed: Apr 2015

MY FORD EDGE LATCH DOOR AJAR DOME LIGHT STAYS ON. ALL 4 DOORS TRIGGER THIS FAULT. *TR

NHTSA #: 10703113
mediumEXTERIOR LIGHTING
Filed: Feb 2015

DRIVER SIDE DOOR AJAR LIGHT STAYS ON EVEN WHEN THE DOOR IS COMPLETELY SHUT. INTERIOR LIGHTS STAY ON WHILE THE DOOR AJAR LIGHT IS ON. HAVE ALREADY HAD TO REPLACE THE BATTERY ON 2011 FORD EDGE. *TR

NHTSA #: 10691029
mediumEXTERIOR LIGHTING
Filed: Feb 2015

WHILE DRIVEN I HAD A MESSAGE ON MY DASH BOARD THAT MY DRIVER SIDE DOOR WAS OPEN. ALL THE INTERIOR LIGHTS COMES ON . I CHECKED AND ALL DOORS WERE CLOSED AND SECURE. THIS MALFUNTION STILL UP TODAY AND HAPPEN ALMOST EVERYDAY DURING DAY AN NIGHT TIME. DURING NIGHT IS A SAFETY ISSUE BECSUSE YOU CAN NOT SEE CLEARLY OUTSIDE.

NHTSA #: 10690922
mediumEXTERIOR LIGHTING,STRUCTURE
Filed: Sep 2014

"DRIVER DOOR AJAR" LIGHT WILL NOT GO OUT WHEN DOOR IS TIGHTLY CLOSED. THIS KEEPS DOORS FROM AUTO-LOCKING WHILE IGNITION IS ON. HAPPENED FIRST TIME IN JUNE 2012, AT 41K MILES,4 MOS AFTER I BOUGHT CERTIFIED USED CAR. DOOR LATCH WAS REPLACED BY DEALER UNDER WARRANTY. IT HAS BEEN HAPPENING AGAIN NOW AT 85K MILES, AUGUST 2014. ALSO DOME LIGHTS WILL NOT GO OUT. BATTERY RAN DOWN LAST NITE, COULD NOT START CAR THIS MORNING EVEN THO DOME LIGHTS WENT OUT AT SOME POINT. I WAS IN NORTH GA MTNS WHERE THERE IS NO CELL RECEPTION. FORTUNATELY THERE WAS STILL ONE CAR AT THE SITE WHO COULD JUMP THE BATTERY OR I WOULD HAVE BEEN STRANDED THERE. I AM A RETIRED 69 YR OLD WOMAN; IT IS NOT SAFE FOR ME TO DRIVE WITHOUT DOORS LOCKED OR FOR THE BATTERY TO DIE WHEN THERE IS NO REASON FOR THAT TO HAPPEN. THERE ARE MANY MANY REPORTS OF THIS PROBLEM ON FORD EDGE INTERNET SITES. WHY HASN'T THERE BEEN A RECALL BY FORD? ARE THEY WAITING FOR SOMEONE TO GET HURT/KILLED? WHEN I GO TO THE DEALERSHIP TOMORROW, I ANTICIPATE A $400 REPAIR ESTIMATE. I HOPE THERE IS A BETTER RESULT THAN THAT. *TR

NHTSA #: 10629938
mediumEXTERIOR LIGHTING
Filed: Aug 2013

I OWN A 2011 FORD EDGE WITH THE MYFORD TOUCH OPTION. ON JULY 22, 2013, I EXPERIENCED AN EVENT THAT COULD HAVE HAD FATAL CONSEQUENCES. WHILE TRAVELING ON THE BLUE RIDGE PARKWAY IN NORTH CAROLINA, I ENTERED THE FIRST OF SEVERAL MOUNTAIN TUNNELS. WHEN I ENTERED THE TUNNEL, I EXPECTED THE HEADLAMPS TO TURN ON AUTOMATICALLY. THEY DID NOT. ASSUMING THE LIGHTS WERE ACTUALLY ON, I LOWERED MY SUN GLASSES THINKING THE TINT HAD REDUCED MY VISION. THAT IS WHEN I REALIZED THE LIGHTS HAD NOT COME ON. FOR A SECOND I WAS CONFUSED. TRAVELING AT ABOUT 45 MPH, MY FIRST THOUGHTS WERE OF THE LIGHT SWITCH LOCATION WHICH I'D NEVER USED AND WAS NOT FAMILIAR WITH. I IMMEDIATELY PUSHED DOWN ON THE DIMMER SWITCH. WRONG WAY! I THEN PULLED THE DIMMER SWITCH HANDLE, AND THE LIGHTS CAME ON. I HAD ENTERED THE TUNNEL MOVING ON A CURVED PATH AND HAD FORTUNATELY HELD THE STEERING WHEEL STEADY AS I REACTED. WHEN I FINALLY GOT THE LIGHTS TURNED ON, THE CAR WAS STILL PRETTY MUCH IN LANE, SO NO DANGER WAS APPARENT. I HAD TRAVELED SOME DISTANCE THOUGH. ENTERING THE NEXT 4-5 TUNNELS, I WAITED UNTIL THE LAST POSSIBLE MOMENT TO MANUALLY TURN ON THE LIGHTS, CYCLING THE SWITCH FROM AUTOMATIC TO "ON" AND THEN BACK TO AUTOMATIC AS THE TUNNEL WAS EXITED. THE AUTOMATIC FEATURE NEVER RESPONDED. LATER THAT EVENING AFTER DARK, I CRANKED THE ENGINE, AND THE LIGHTS DID TURN ON. THE LIGHTS HAVE CONTINUED TO WORK SINCE THEN, EXCEPT I'VE NOT HAD AN OPPORTUNITY TO CHECK THE AUTOMATIC FEATURE IN A DAYLIGHT TUNNEL-LIKE SITUATION. IF THE CAR HAD WRECKED AT FIRST OCCURRENCE WITH FATALITY, NO ONE WOULD HAVE FIGURED OUT THE CAUSE, AND THE INVESTIGATING OFFICER WOULD PROBABLY HAVE WRITTEN UP THE REPORT AS CARELESSNESS ON THE PART OF THE DRIVER. I DO NOT KNOW IF THIS IS A CHRONIC PROBLEM WITH THE FORD, BUT IT SHOULD BE ADDRESSED BY THE MANUFACTURER, POSSIBLY MAKING THE LIGHT SWITCH REDUNDANT. *TR

NHTSA #: 10534220
mediumINTERIOR LIGHTING
Filed: Apr 2013

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE INTERIOR LIGHT REMAINED ILLUMINATED AFTER THE VEHICLE WAS TURNED OFF AND LOCKED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT INSPECTED BECAUSE THE DEALER STATED THAT THERE WAS NOT A RECALL FOR THE VEHICLE. THE CONTACT STATED THAT THE DOOR HAD TO BE CLOSED FOUR OR FIVE TIMES BEFORE THE INTERIOR LIGHT SHUT OFF. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 41,000. *TR

NHTSA #: 10509236
mediumEXTERIOR LIGHTING
Filed: Feb 2013

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE HEADLIGHT ASSEMBLY HAD A BLACK LENS THAT CAUSED THE LOW BEAM HEADLIGHT NOT TO PROVIDE ADEQUATE LIGHTING WHEN DRIVING IN RURAL AREAS. THE DEALER ADJUSTED THE LOW BEAM HEADLIGHT TO ILLUMINATE HIGHER HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE LOW BEAM HEADLIGHT WAS RESET BACK TO FACTORY SPECIFICATIONS AND THE CONTACT WAS ADVISED THAT THERE WAS NOTHING ELSE THEY COULD DO TO CORRECT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 28,000.

NHTSA #: 10499212

Other 2011 Ford Edge Issues