MyCarTSB

2011 Ford Edge Engine Problems

85 owner-reported engine complaints from NHTSA data

85
Complaints
2
Crashes
Jan 2014Dec 2016
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (85)

criticalENGINE
Filed: Sep 2025

Your 2011 Ford Edge stalled unexpectedly on the freeway. Your mechanic identified a faulty water pump connected to the timing belt as the cause, which led to engine flooding and requires a complete engine replacement. The repair will involve removing and replacing the entire engine assembly.

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NHTSA #: 11688275
mediumENGINE
Filed: Sep 2024

The contact owns a 2011 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the check engine warning light was illuminated. In addition, the contact stated that when the vehicle was in park, the engine idled roughly and at times lost motive power. The vehicle was taken to an independent mechanic where it was diagnosed with bank #1 and bank #2 oxygen sensor failures. The contact was informed that bank #1 and #2 oxygen sensors needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the independent mechanic where all four oxygen sensors were replaced but the failure reoccurred. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 109,000.

NHTSA #: 11613525
mediumENGINE
Filed: Jan 2024

While driving on a very the busy S-R9 route that I drive daily, my car started to lug, so I had to break really fast, and pull over so I would not get hit from behind, I consider myself lucky I was not on the busy I-15 freeway, because there is alot of construction and I would not of been able to pull over anywhere, and that could have caused major issues. I was able to pull over and go up the street to a Chevron gas station, I pulled up to the gas pumps, to check things out and to get gas, as I was low on fuel. As soon as I stopped, the car would not start up at again, I got out to check the oil, coolant and the battery to see what the issue was, As I checked the oil it was creamy looking, I opened up the oil cap and it there was a white creamy film, I knew automatically the coolant has drained into my engine causing it to seize up. I have Always taken very good care of the car and was always consistent with having all maintenance done when needed. As I have researched, I have read the same issues have happened with other owners with a Ford Edge. I had to have my car towed that day by Get Hooked towing. I feel as there have been the same issues with other Ford Edge engines, it should be listed as a recall as the water pump obviously failed and dumped coolant into the engine causing it to seize. I feel this engine should be replaced by the FORD company. The contact is requesting that an investigation into this matter thoroughly and consider potential remedies for the affected vehicles.

NHTSA #: 11567607
mediumENGINE,ENGINE AND ENGINE COOLING
Filed: Dec 2023

2011 Ford Edge Sport has had several issues with cylinder misfires. Check engine light will come on and rough idle and ride occurs. It will be different cylinders. The first time it was Cylinder 6 and the issue ended up shorting the computer. We replaced the computer, all the ignition coils and all spark plugs. Wiring checked out fine. Dealer certified car was good to go. Within 6 months it happened again. We replaced the spark plugs again. The issue went away. 6 months later, it’s back again. Seems to almost be seasonal when it starts to get cold. I have spent over $3,000 on repairs. Very frustrating. This vehicle has less than 80,000 miles.

NHTSA #: 11559410
mediumENGINE
Filed: Oct 2023

My 2011 Ford Edge Limited has been well taken care of March 25, 2023 I was driving down I80 in Nebraska at 75-80mph and without any warning my vehicle proceeded to "stop" it started dinging I had zero power which almost caused an accident on the interstate. I had my 2 young children with me! I pulled over I could see some steam and smoke coming from engine I had to call a tow truck had it taken back to North Platte to Buds Repair shop my engine had catastrophic failure due to a faulty water pump which is currently being investigated with the newer ecoboost models this is a common issue with Ford from 2008 all the way now to 2023! I would like the investigation to be widened further to include models from 2008 and newer!!!

NHTSA #: 11548001
mediumENGINE
Filed: Apr 2023

March 24th 2023 I left the town where I live with a perfectly running vehicle made it an hour away from where I live I heard a winding sound and my car would not accelerate on the interstate then the low oil pressure warning came on I was able to pull over after almost getting rear ended by another vehicle to smoke coming from under my hood. I was able to get a tow truck to come get myself and 2 young children off the interstate safely... I had my vehicle towed back to where I live to a mechanic shop to find out this is a common issue with FORD that the enteral water pump came loose which leaked coolant into my oil which made my engine seize and blew my engine.

NHTSA #: 11515482
mediumENGINE
Filed: Aug 2022

I am writing to you today to make you aware of a situation that occurred with my 2011 Ford Edge. On June 14, 2022 my husband and I embarked on a trip to Maine. Halfway through the trip our check engine light came on and heating warnings went off - we immediately pulled over and had the car towed to the nearest mechanic. He diagnosed our water pump was leaking causing the engine and oil to fill with coolant. This caused coolant to flood the engine and cause it to seize. We were on the Mass Turnpike and couldn't go anywhere except to the side of the road. It was an extremely busy road and very dangerous. We towed the car to our mechanic at home and he agreed with the diagnosis and found that there would be no way to save our engine. He believed that the car was in good condition otherwise and it would be beneficial to replace the engine to extend the life of the vehicle. We have always kept up with routine maintenance of our vehicles, including my Ford Edge. Therefore we ended up replacing our entire engine and radiator that was damaged from the failed water pump. I sent a letter to Ford requesting assistance in replacing this engine and I was recommended by the customer service agent to file this report with you.

NHTSA #: 11480755
mediumENGINE
Filed: May 2022

The Water Pump in my 2011 Ford Edge failed causing catastrophic engine failure. The failure occurred while I was driving on the highway and I lost my power steering and brakes. The engine was inspected at a private service center where I was told that the water pump had caused the engine to seize and the vehicle would need a new engine. Prior to the failure, there were no warning messages or symptoms.

NHTSA #: 11463827
mediumENGINE
Filed: Oct 2021

Unknown Body control module? Overheating issues Still overheats if left running for longer that a couple minutes

NHTSA #: 11437586
mediumENGINE
Filed: Dec 2020

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP AT A TRAFFIC LIGHT, THE ENGINE REMAINED RUNNING HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE ROLLED INTO A PARKING LOT AND LUNGED FORWARD BEFORE THE CONTACT TURNED OFF THE VEHICLE. THE VEHICLE WAS TOWED TO SARASOTA FORD (707 S. WASHINGTON BLVD, SARASOTA, FL 34236, (888) 349-4989) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE REMAINED UNREPAIRED AT THE DEALER. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 74,000.

NHTSA #: 11378278
mediumENGINE
Filed: Jul 2020

THE TEMPERATURE GAUGE SUDDENLY WENT FROM NORMAL TO HIGH. I NOTICED IT AND WAS ABLE TO IMMEDIATELY TURN THE CAR OFF. NO ALARMS OR ALERTS WENT OFF ON THE CAR AT ALL. WHEN WE LOOKED UNDER THE HOOD OF THE CAR WE NOTICED THAT THE ANTIFREEZE WAS LEAKING. MY HUSBAND ADDED MORE TO IT AND WE LEFT THE CAR THERE UNTIL WE COULD FIGURE OUT WHICH MECHANIC WOULD BE ABLE TO REPAIR THE WATER PUMP. THE LOCAL MECHANICS WE SPOKE TO WERE NOT COMFORTABLE DOING THIS REPAIR DUE TO THE AMOUNT OF LABOR REQUIRED FOR THIS VEHICLE. WE HAD THE FORD EDGE TOWED TO THE FORD DEALERSHIP. THE WATER PUMP ENDED UP LEAKING INTO THE ENGINE WHICH THE DEALERSHIP SAID WAS CATASTROPHIC. IF I HAD BEEN ON THE ROAD, INSTEAD OF IN THE PARKING LOT, IT COULD HAVE SEIZED THE ENGINE. IT HAPPENED INSTANTANEOUSLY AND WITHOUT ANY WARNINGS OR ALARMS. THE FORD TECHNICIANS SAID IT MAY HAVE BEEN LEAKING INTO THE ENGINE FOR SEVERAL DAYS WITHOUT WARNING. THIS IS A SERIOUS AND DANGEROUS ISSUE AS WELL AS A COSTLY ONE. A WATER PUMP SHOULD BE A SIMPLE REPAIR OR PROBLEM, HOWEVER THE WAY THAT IT HAPPENED CAUSED ENGINE FAILURE. IT NOW REQUIRES AN ENTIRE ENGINE REPLACEMENT. THE CAR NO LONGER FUNCTIONS OR OPERATES IN ANY CAPACITY. I WAS STATIONARY IN A PARKING LOT SO I WAS FORTUNATE. I HAD JUST PULLED INTO THE PARKING SPACE AND WAS THERE ABOUT ONE MINUTE - LITERALLY. THE REPAIR FEES FOR THE WATER PUMP WERE PRICED AT $3,000. THE REPAIR FEES FOR THE USED ENGINE REPLACEMENT ARE $4,000-5,000. THIS IS A POOR VEHICLE DESIGN AND A SAFETY CONCERN FOR FORD.

NHTSA #: 11339958
mediumENGINE
Filed: Sep 2019

1) 91K ON MOTOR, THE INTERNAL WATER PUMP FAILED CAUSING MOTOR TO FAIL AND MUST BE REPLACED. THE CAR WAS IN MOTION AND COASTED TO SHOULDER WITH NO POWER STEERING OR BRAKES. 2) DOOR AJAR LIGHT REMAINS ON, AND HAD TO REPLACE SWITCH AT 50K BECAUSE THE BATTERY WOULD DRAIN.

NHTSA #: 11253612
mediumENGINE
Filed: Jun 2019

WATER PUMP BROKE WHILE ON HIGHWAY. THERE WERE NO SIGNS OF FAILURE LEADING UP TO IT. CAR GAVE A WARNING OF LOW OIL PRESSURE, THEN MAYBE 20 SECONDS LATER THE ENGINE COOLANT OVER TEMPERATURE WARNING COMES ON. CAR STOPPED ACCELERATING AT THIS POINT, GOT TO SHOULDER OF HIGHWAY AND AT THIS POINT, POWER STEERING AND BRAKES WERE OUT. ENGINE WAS SMOKING. HAD IT TOWED BACK TO DEALERSHIP 89 MILES AWAY TO LEARN THE WATER PUMP BROKE CAUSING CATASTROPHIC ENGINE FAILURE AND DAMAGE. ESTIMATE TO REBUILD ENGINE WAS $ 7352.00 PLUS TAX. THERE WAS NO WARNING OR POSSIBLE WAY TO CHECK THE WATER PUMP BEFORE HAND. I PURCHASED THE CAR IN 2011 AND HAD IT PAID OFF A COUPLE YEARS AGO. NOW ALL EQUITY IN THE CAR IS COMPLETELY GONE AS THE CAR WAS ONLY WORTH 6-8K (ACCORDING TO TRUECAR) AND IT WOULD COST MORE TO FIX IT THAN TO PURCHASE A NEW ONE. A ENGINE SWAP WAS ESTIMATED AT AROUND $4,000 WITH LABOR INCLUDED AS WELL. AFTER THIS HAPPENED I FIND OUT I'M NOT THE ONLY ONE THIS IS HAPPENING TO, AND THAT IT'S A MAJOR ISSUE THAT FORD HAS APPARENTLY TRIED TO KEEP QUIET. I HOPE THIS IS AN ADDITIONAL PIECE OF AMMUNITION TO USE IN THE CASE AGAINST FORD.

NHTSA #: 11228515
mediumENGINE
Filed: Jun 2019

INTERNAL WATER PUMP EXPLODED INSIDE, CAUSING ENGINE TO LOCK AND OTHER DAMAGES IN THE ENGINE. VEHICLE WAS IN GARAGE FOR SIMPLE TUNE UP. THEN DURING CHECKIN, THE ENGINE STOPPED. VEHICLE COULD NOT RESTART.

NHTSA #: 11218046
mediumENGINE
Filed: Feb 2019

NOTICED VEHICLE WAS LEAKING BLACK SUBSTANCE, BROUGHT IT IN AND WAS TOLD VEHICLE'S POWER TRANSFER UNIT WAS FRIED. I WAS ADVISED BY THE MECHANIC THAT THIS IS A KNOWN AND COMMON ISSUE IN FORD SUV'S. VEHICLE SHAKES WHILE DRIVING ON THE ROAD AND HAS A HARD TIME KEEPING SPEED.

NHTSA #: 11173609
mediumENGINE
Filed: Oct 2018

DRIVE BELT WAS SHREDDED AND GOT IT REPLACED THE NEXT DAY I WAS DRIVING AND MY CAR STALLED IN MIDDLE OF THE HIGHWAY AND I WAS ABLE TO DRIVE IT TO A SHOP WHERE I HAD THE CAR CHECKED AND NOW IT IS THROWING ALL KINDS OF CODES. THE CAR KEEPS STALLING AND HESITATING CONSTANTLY

NHTSA #: 11142775
mediumENGINE
Filed: Sep 2018

ON FRIDAY SEPTEMBER 28, 2018, OUR 2011 FORD EDGE LIMITED LOST THE ABILITY TO ACCELERATE AND BEGAN DECELERATING ON A FREEWAY WHILE BEING DRIVEN AT 60 MPH. MY HUSBAND HAD TO "COAST" OFF THE FREEWAY AND CAME TO A DEAD STOP WITHOUT ANY WARNING (E.G. NO CHECK ENGINE OR OTHER LIGHTS TURNED ON) IN THE MIDDLE OF A BUSY INTERSECTION, AT WHICH TIME THE ENGINE BEGAN SMOKING. MANY HOURS LATER WE WERE INFORMED BY A SERVICE TECHNICIAN AT OUR CLOSEST FORD DEALERSHIP, THE THE INTERNAL WATER PUMP HAD FAILED AND FLOODED THE ENGINE WITH COOLANT AND OIL. HE STATED THAT THERE WAS NOTHING WE DID TO CAUSE IT AND NOTHING COULD HAVE PREVENTED IT BECAUSE IT WAS DUE TO A "POOR DESIGN" BY FORD. HE STATED HE HAD SEEN THIS SEVERAL TIMES AND THAT OUR ENGINE WOULD NEED TO BE REPLACED (AT A COST OF ALMOST $9K). INTERNET RESEARCH HAS SHOWN THAT WE ARE NOT THE ONLY PEOPLE TO EXPERIENCE THIS AND THAT THERE IS A PENDING CLASS ACTION LAWSUIT AGAINST FORD MOTOR COMPANY FOR THIS VERY ISSUE. AS OF RIGHT NOW, THE CARD IS COMPLETELY DEAD AND CANNOT BE DRIVEN, AND FORD IS REFUSING TO ACCEPT RESPONSIBILITY FOR THEIR NEGLIGENCE.

NHTSA #: 11132241
mediumENGINE
Filed: Sep 2018

DRIVING 60MPH ON HIGHWAY AND CAR WITHOUT WARNING LOST POWER AND STALLED. ON FREEWAY. VERY DANGEROUS, A SEMI HAD TO SWERVE TO AVOID ME. PUT CAR IN PARK AND AFTER A FEW MINUTES THE CARD STARTED BACK UP AND DROVE WITHOUT PROBLEMS. THIS HAS HAPPENED THREE TIMES WITHOUT WARNING AND AFTER A BIT OF TIME STARTS BACK UP AND DRIVES FINE.

NHTSA #: 11131516
mediumENGINE
Filed: Jul 2018

AS I WAS TRAVELLING HOME FORM VACATION MY CHECK LIGHT CAME ON. I PULLED OVER AND CHECKED THE CAR MANUAL FOR THE SIGNIFICANCE OF THIS WARNING. THE MANUAL STATED THAT, "IF THIS WARNING STAYS ILLUMINATED, THEN IT MEANS THAT THE CAR IS DUE FOR A SERVICE MAINTENANCE. IF THE WARNING CONTINUES TO BLINK, THEN SERVICE IMMEDIATELY." I CONTINUED TO DRIVE FOR ANOTHER 5 MILES AND NOTICED THAT THE CAR WAS IDLING LOW AND RUNNING ROUGH. I CAME TO A RED LIGHT AND THE WARNING SIGN FOR AN OVER HEATED ENGINE APPEARS. I HAD THE CAR TOWED TO A AUTOMOTIVE FACILITY AND WAS TOLD THAT THE WATER PUMP HAD BROKEN AND THAT MY ANTI FREEZE AND OIL HAD MIXED TOGETHER AND CIRCULATED THROUGH THE ENTIRE ENGINE PRETTY MUCH DAMAGING THE ENTIRE ENGINE. THE COST ESTIMATE TO HAVE A NEW ENGINE INSTALLED WOULD BE OVER $10,000, DUE TO THE WATER PUMP BEING INCASED IN THE ENGINE. THIS CAR HAD ONLY HAD 130,000 MILES ON IT, AND I REGULARLY KEPT UP WITH SERVICE ON THE VEHICLE. UPON ON LINE RESEARCH, IT IS MY UNDERSTANDING THAT FORD IS MORE THAN AWARE OF THIS ISSUE AND CONTINUES TO NOT DO ANYTHING ABOUT IT. I HAD THE CAR TOWED TO MY HOME AND IT WILL NOW SIT THERE UNTIL I CAN REDUCE THE AMOUNT OWED ON THE VEHICLE AND TRADE IT IN. THE WORST PART OF THIS IS, THAT THERE WAS NO TYPE OF WARNING WHATSOEVER, NOR DID FORD EVER MAKE ME AWARE OF THIS BEING A PROBLEM IN THIS VEHICLE.

NHTSA #: 11114360
mediumENGINE
Filed: Jun 2018

WATER PUMP EXPLODED AND DESTROYED THE ENGINE WITH NO WARNING. THE CAR STOPPED WORKING AT 65 MILES AN HOUR ON THE HIGHWAY, LOST POWER, STEERING AND BRAKES. THE CAR WAS FULLY SERVICED AND PASSED INSPECTION ONLY 10 DAY BEFORE THE INCIDENT. THERE WAS NO WARNING BY INSTRUMENTS ON THE DASHBOARD. ONLY A LOSS OF POWER.

NHTSA #: 11102616
mediumENGINE
Filed: May 2018

I OWN A 2011 FORD EDGE LIMITED WITH A 3.5L, 6 CYLINDER ENGINE. THE VEHICLE HAS BEEN FAITHFULLY MAINTAINED SINCE I PURCHASED IT AT ~30,000 MILES. ON 5/25/2018 WHILE DRIVING OUT-OF-STATE AND WITH APPROXIMATELY 120,000 MILES THE VEHICLE BEGAN EXHIBITING SYMPTOMS OF STALLING AT STOPS AND WHILE PARKING; THERE WERE NO WARNING LIGHTS OR INDICATIONS OF TROUBLE. PULLING OFF THE ROAD I INSPECTED THE AUTOMATIC TRANSMISSION FLUID FIRST, SINCE THAT SEEMED THE MOST-LIKELY CULPRIT. DURING THIS CHECK I OVERHEARD A LOT OF NOISE AS HOT COOLANT WAS BEING EJECTED INTO THE COOLANT OVERFLOW RESERVOIR AND IT WAS WHILE THE CAR WAS PARKED THAT THE OVERHEAT INDICATOR FIRST SOUNDED. AFTER SHUTTING OFF THE ENGINE I NOTICED WATER ON THE PAVEMENT UNDER THE VEHICLE. I ARRANGED FOR THE VEHICLE TO BE TOWED TO A FORD DEALERSHIP WHERE IT WAS DETERMINED THE COOLANT PUMP HAD FAILED. THOUGH COMPLETELY WITHOUT SYMPTOMS UNTIL THE FINAL FEW MINUTES, BECAUSE THE PUMP IS DRIVEN BY THE ENGINE'S TIMING CHAIN, ENOUGH DAMAGE HAD BEEN DONE THAT A SIGNIFICANT AMOUNT OF COOLANT HAD ENTERED THE ENGINE. THE ENGINE WOULD START, BUT PRESSURES IN CYLINDERS 2 AND 4 WERE COMPROMISED AND UNKNOWN OTHER DAMAGE HAD OCCURRED. THE FORD SERVICE ADVISED THAT THE PUMP REPLACEMENT WOULD COST ON THE ORDER OF $2,000 AND THAT LIFE-EXPECTANCY FOR THE PART WAS 150,000 MILES - TWO NUMBERS THAT SEEM INCONGRUOUS BY THEMSELVES FOR A MAINTENANCE ITEM. IN ADDITION, THE ABSENCE OF A COOLING SYSTEM WARNING FACILITATED DRIVING THE VEHICLE WHILE CATASTROPHIC DAMAGE WAS CAUSED TO THE ENGINE.

NHTSA #: 11098462
mediumENGINE
Filed: May 2018

CAR STALLS AFTER SLOWING, ALMOST STOPPED ON A CITY STREET. THIS HAS HAPPENED FOUR (4) TIMES OVER THE LAST FEW WEEKS. AFTER COASTING TO THE SIDE OF THE ROAD AND TURNING IGNITION OFF, CAR RESTARTS AND RESUMES NORMAL OPERATION.

NHTSA #: 11093456
mediumENGINE
Filed: May 2018

VEHICLE STALLS DURING OPERATION. THIS HAS OCCURRED APPROXIMATELY 6 TIMES IN THE LAST 60 DAYS. IT GOES INTO LIMP MODE SHOWING " AWD OFF" AND THE "WRENCH" ICON. CONTACTED FORD CONCERNING THE CUSTOMER SATISFACTION PROGRAM 16B23 RELATED TO THIS BUT WAS DENIED COVERAGE.THE VEHICLE SAT AT THE DEALERSHIP FOR THREE DAYS WITHOUT THEM BEING ABLE TO REPEAT THE ISSUE. THE PROBLEM WILL RESET WHEN THE VEHICLE IS TURNED OFF, AND NO HISTORY IS CAPTURED. THE CODE THAT WE JUST DISCOVERED DURING AN EPISODE IS A P2111 CODE ACQUIRED BY A CAN BUSS READER AS IT HAPPENED IN TRAFFIC IN MOTION ON A CITY STREET. PULLED TO THE SIDE OF THE ROAD AND TURNED IT OFF AND IT RESET. THIS IS DANGEROUS ! MY GRANDCHILDREN RIDE IN THIS VEHICLE.THIS VEHICLE HAS LESS THAN 55K MILES SINCE NEW. IT'S FRUSTRATING TO KNOW THAT FORD IS AWARE OF THE ISSUE AND CHOOSES TO REFUSE THE PROBLEM UNTIL SOMEONE IS INJURED OR KILLED.

NHTSA #: 11091663
mediumENGINE
Filed: Mar 2018

CARS ENGINE BURNED/SMOKE BELLOWING OUT AND SEIZED UP WHILE IDLING, SITTING IN FRONT OF THE HOUSE. IS THIS NOT COVERED BY RECALL NUMBER-10V659000? IF NOT, WHY NOT? CAR DID EXACTLY WAS WAS DESCRIBED IN RECALL NOTICE NOTED ABOVE.

NHTSA #: 11078985
mediumENGINE
Filed: Jul 2017

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STARTED TO DECELERATE AND THE CHECK ENGINE WARNING INDICATOR FLASHED. AFTER APPROXIMATELY TWO MINUTES, THE VEHICLE PERFORMED NORMALLY. THE VEHICLE WAS TAKEN TO A FORD LINCOLN MERCURY DEALER IN FRANKLIN, TENNESSEE WHERE IT WAS DIAGNOSED THAT THE WATER PUMP FAILED AND THE WATER DESTROYED THE ENGINE. THE ENGINE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS-12638580-MM4M1H9. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA #: 11004810
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: May 2017

CODE P2111 OCCURS AND AT STOP LIGHT ENGINE APPEARS TO ALMOST STALL. WHILE DRIVING THE STABILITY CONTROL TUNS OFF, LOW OIL PRESSURE LIGHT COMES ON, AND CHECK ENGINE LIGHT COMES ON. PROBLEM GOES AWAY WHILE DRIVING AFTER A SECOND. AT THE STOP LIGHT, IT BEGINS EVERY TIME YOU COME TO THE STOP LIGHT. FORD SAYS NOTHING IS WRONG BUT THIS APPEARS TO BE ANOTHER THROTTLE BODY ISSUE WITH FORD EDGES.

NHTSA #: 10992176
mediumENGINE
Filed: May 2017

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED WHICH LOCATED THE FAILURE AT THE WATER PUMP THAT CAUSED THE FLUID TO LEAK INTO THE ENGINE. THE DEALER ADVISED THAT THE ENGINE NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 101,000.

NHTSA #: 10990579
mediumENGINE AND ENGINE COOLING
Filed: Jan 2017

UNABLE TO PASS EMISSIONS BECAUSE THE SYSTEM RESETS ITSELF ON RESTART RESULTING IN MY EMISSIONS TEST SENSORS REPORTING INCOMPLETE INSTEAD OF COMPLETE. SAME AS FORDS 13E04 BUT MY VIN IS NOT COVERED BY THAT RECALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA #: 10948174
mediumENGINE
Filed: Jan 2017

WHILE DRIVING IN 4 LANE ROAD IN INSIDE LANE STILL MOVING WANTING TO MAKE LEFT TURN. (AWD OFF LIGHT) CAME ON AND (WRENCH ICON), LUCKY ENOUGH TO LIMP I DID GET OFF THE RIGHT SIDE INTO A PARKING LOT. HAD TO GET TOWED 45 MILES TO GARAGE. CHECKED ON LINE IT SEEMS FROM WHAT I COULD FIND IT MAY HAVE TO WITH FAILED THROTTLE BODY. THAT IS WHAT THE SERVICE MAN THOUGHT WHEN I CALLED HIM ABOUT IT. THIS HAZARD SHOULD BE A RECALL VERY DANGEROUS..

NHTSA #: 10940265
mediumENGINE
Filed: Dec 2016

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT DRIVING AT 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE STALLED. THE ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

NHTSA #: 10937617
mediumENGINE
Filed: Dec 2016

THIS VEHICLE HAS AN INTERNAL WATER (COOLANT) PUMP THAT FAILED WITH NO WARNING OR INDICATIONS OF ANY TYPE. WHEN THE PUMP FAILS THE ENGINE OVERHEATS RAPIDLY AND THE ENGINE SHUTS DOWN AND LOCKS UP. AT THE TIME OF THE FAILURE, I WAS DRIVING AT HIGHWAY SPEED AND WAS FORCED TO PULL OVER IMMEDIATELY, FORTUNATELY TRAFFIC WAS LIGHT, OR THIS COULD HAVE CAUSED A SERIOUS AND CATASTROPHIC ACCIDENT.

NHTSA #: 10936486
mediumENGINE
Filed: Oct 2016

WHILE DRIVING 70 MPH ON THE FREEWAY THE ENGINE SUDDENLY COMPLETELY LOST POWER WITH NO WARNING WHAT SO EVER. LUCKILY WE WERE ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD. THIS ISSUE COULD HAVE ENDED VERY BADLY IF THERE WAS MORE TRAFFIC AT THE TIME IT HAPPENED. AFTER SEARING THE FORMUMS MANY OTHER EDGE OWNERS HAVE REPORTED THIS SAME ISSUE. THE THROTTLE BODY APPEARS TO BE THE FAULTY PART THAT CAUSES THE ISSUE.

NHTSA #: 10911173
mediumENGINE
Filed: Jul 2016

WHILE DRIVING CAR JUST SHUTS OFF, CANNOT ACCELERATE . WRENCH LIGHT COMES ON. I HAVE RESEARCHED THIS AND NUMEROUS FORDS HAVE SAME ISSUE. THEY ALL COME BACK WITH THROTTLE BODY REPLACEMENT. I CALLED FORD MOTOR COMPANY TO ASK ABOUT ISSUE AND TO SEE IF ANY RECALLS ARE OUT. NO WAS THE ANSWER. HOW CAN THERE BE NO RECALLS WHEN THERE ARE HUNDREDS (PROBABLY THOUSANDS) HAVING THIS PROBLEM. FORD ESCAPE, EXPLORER AND SOME TRUCKS DID HAVE A RECALL....WHY NOT THE EDGE. I'M AM ABOUT TO PUT OUT OVER 600 DOLLARS TO GET THIS PROBLEM FIXED. I BELIEVE FORD SHOULD BE MADE TO ISSUE A RECALL AND STAND BEHIND THEIR PRODUCT. I'M JUST GRATEFUL THAT OUT OF THE 7 OR 8 TIMES THIS HAPPENED THAT NOBODY WAS HURT OR WORSE MAKE FORD STAND BEHIND THEIR CARS...[XXX] IT I'M SICK OF PUTTING OUT THOUSANDS AND GETTING CRAP IN RETURN. PS. DOWN BELOW WHEN YOU ASKED WHEN THIS HAPPENED....THERE ARE SEVERAL DATES NOT JUST ONE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA #: 10891889
mediumENGINE AND ENGINE COOLING
Filed: Jul 2016

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED EXHAUST FUMES IN THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. THE VIN WAS UNAVAILABLE.

NHTSA #: 10883108
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: Jul 2016

WHEN DRIVING IN CERTAIN DAYS ESPECIALLY AFTER THE CAR HAS BEEN SITTING OVER THE WEEKEND YOU CAN SMELL EXHAUST FUMES IN THE CABIN

NHTSA #: 10882576
mediumENGINE
Filed: Jul 2016

WHEN DRIVING, THE WRENCH ICON CAME ON AND THE CAR LOST ALL ACCELERATION. POWER WAS LOST AND THE GAS PEDAL WOULD NOT WORK AT ALL! THERE WAS NO LIMP MODE, NO ACCELERATION AT A REDUCED SPEED. THIS WAS/IS EXTREMELY DANGEROUS! IT HAPPENED TO ME 7 TIMES WITHIN A COUPLE OF MONTHS. I WAS FORTUNATE TO BE DRIVING IN A SUBURBAN COMMUNITY WHERE I COULD PULL OVER TO THE SHOULDER. WHEN I TURNED THE CAR OFF AND RESTARTED IT, IT WORKED FINE. THE FORD DEALER COULD NOT FIND A PROBLEM BECAUSE THERE WAS NO CODE WHEN THEY CHECKED. I JUST TOOK IT IN AGAIN BECAUSE THE SERVICE ENGINE LIGHT ALSO CAME ON, AND THEY HAVE SAID IT IS THE THROTTLE BODY.

NHTSA #: 10882080
mediumENGINE
Filed: Jun 2016

WHILE DRIVING, THE VEHICLES ENGINE WILL SHUT OFF WITHOUT ANY KIND OF WARNING. THE "AWD LIGHT" WILL COME ON AND THE "WRENCH LIGHT" WILL START FLASHING THE VEHICLE WILL START TO SHAKE AND VIBRATE. THIS HAS HAPPENED 3 TIMES NOW IN THE PAST 3 MONTHS. ONCE IN EARLY APRIL 2016 AND AGAIN ON 6/24/16, AND THE NEXT DAY (TODAY) ON 6/25/16. ALL TIMES THE ROAD WAS DRY AND TEMPS WERE BETWEEN 70-80 DEGREES. EACH TIME THE VEHICLE WAS TRAVELING AT APPROX. 55 MPH IN TRAFFIC ON ROADS WITHOUT A SHOULDER. ONCE SAFELY PULLED OVER THE START BUTTON (KEYLESS START) IS TURNED OFF AND AFTER THE VEHICLE SITS FOR MINUTE IT IS ABLE TO STARTED AGAIN WITHOUT THE LIGHTS COMING ON. I HAVE RESEARCHED THIS ISSUE ON-LINE AND THERE ARE MANY, MANY COMPLAINTS ABOUT THIS HAPPENING ON HIGHWAYS WHERE ACCIDENTS HAVE BEEN NARROWLY AVOIDED. TRAVELING IN HEAVY TRAFFIC AT HIGH SPEEDS WHEN THIS HAPPENS COULD BE A DISASTER WAITING TO HAPPEN. PLEASE FORCE FORD TO ISSUE A RECALL BEFORE SOMEONE DIES DUE TO THIS ISSUE.

NHTSA #: 10876550
mediumENGINE
Filed: Jun 2016

SATURDAY JUNE 4, I WAS DRIVING ALONG CITY STREET AT 50KPH, WHEN THE VEHICLE LOST POWER, THE WRENCH AND "AWD OFF" ILLUMINATED. IT WAS STILL RUNNING, LIMPING ALONG AT 5KPH MAX. PUT ON FLASHERS AND PULLED TO SIDE OF THE ROAD, PUT TRANSMISSION INTO NEUTRAL AND TRIED REV'ING THE ENGINE, NO RESPONSE, BUT ENGINE WAS STILL RUNNING. GOOGLED THE PROBLEM, WHICH SUGGESTED TURNING THE VEHICLE OFF AND ON. LOOKS LIKE EVERYTHING RESET AND VEHICLE OPERATED NORMALLY. SEVERAL HOURS LATER, I WAS ON MAJOR (4 LANE) CITY STREET, TRAVELLING AT 80KPH, WHEN SAME PROBLEM OCCURRED. PUT ON FLASHERS AND COASTED TO SIDE OF THE ROAD, TURNED VEHICLE OF/ON, AND CONTINUED TO HOME. DEALER COULD NOT DUPLICATE AND DIAGNOSE THE PROBLEM. I SUGGESTING THEY DIG FURTHER AND MAYBE CHECK THE INTERNET.....THROTTLE BODY MIGHT BE THE PROBLEM. THE VEHICLE HAS 80,000 KM AND IS OUT OF EXTENDED WARRANTY BY 6 MONTHS. AFTER 3 DAYS IN THE SHOP, THE DEALER TECHNICIAN SUGGESTED MAYBE THE THROTTLE BODY. I'M CURRENTLY WAITING ON DEALER TO RECEIVE PART. I CALLED FORD CUSTOMER CARE AND THEY ARE PROVIDING A RENTAL, AND ARE EXPEDITING THE PART AS WELL AS OFFERING A REDUCED COST. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE DOCUMENTED.

NHTSA #: 10874882
mediumENGINE
Filed: Jun 2016

DRIVING DOWN THE INTERSTATE AT 60MPH THE CAR DISPLAYS A WRENCH-SHAPED LIGHT IN THE INSTRUMENT CLUSTER AND GOES INTO "LIMP HOME MODE," VERY DANGEROUS AS YOUR DRIVING IN RUSH HOUR TRAFFIC. I HAD CARS FLYING PAST ME IN BOTH THE FAST LANE AND SLOW LANES THAT WOULD NOT LET ME OVER TO GET TO THE FAR RIGHT. THIS WAS PROBABLY ONE OF THE SCARIEST THINGS I HAD EVER EXPERIENCED! GOING FROM 60 TO LESS THAN 5 MPH IN A BLIP SECOND WITH NO WARNING. I WAS ABLE TO GET TO THE SIDE OF THE ROAD, AND SHUT THE VEHICLE OFF AND RESTART IT AND EVERYTHING SEEMED OKAY. WENT HOME TO DO RESEARCH AND EVERYTHING POINTED TO THE THROTTLE BODY THERE ARE HUNDREDS OF POSTS FROM FORD EDGE OWNERS WITH THIS EXACT SAME ISSUE FORD WAS FORCED TO RECALL OTHER MODELS BUT FOR SOME REASON THE EDGE WAS NOT INCLUDED, WE CLEANED THE THROTTLE BODY WITH THROTTLE BODY CLEANER, HOWEVER IT REALLY DID NOT LOOK VERY BAD. AFTER CLEANING THE THROTTLE BODY, I DROVE THE VEHICLE FOR A TEST AND DID NOT GET MORE THAN 5 MILES AND THE SAME ISSUE OCCURRED THIS TIME I WAS READY AND ONLY GOING 40, HOWEVER I WAS ON THE BACK ROAD WITH NO WHERE TO PULL OVER. I HAD TO SHUT THE CAR OFF IN MIDDLE OF THE ROAD AND RESTART IT, HOWEVER THAT TIME I PUT THE CODE SCANNER IN BEFORE RESTARTING THE VEHICLE. ONE CODE WAS PICKED UP 'P2111" - THROTTLE BODY FAILURE. I CAN NOT BELIEVE FORD HAS NOT RECALLED THE EDGE'S FOR THIS ISSUE, THERE ARE SEVERAL HUNDRED COMPLAINTS ON THIS SITE ALL FOR THE SAME ISSUE. I CURRENTLY AM UNABLE TO DRIVE THE CAR BECAUSE IT WON'T GO MORE THAN 5 MILES AT A TIME WHEN THE WRENCH SHOWS UP AS WELL AS A SAFETY ISSUE WITH THE INABILITY TO ACCELERATE. CALLED FORD ON 6/7/2016 TO ORDER A NEW THROTTLE BODY. FORD INDICATED THAT THERE IS A BACKORDER ON THIS PART THEY CURRENTLY HAVE 7000 PEOPLE ON THE WAITING LIST. FIRST EXPECTED TO SHIP 6/30/2016.

NHTSA #: 10872972
mediumENGINE
Filed: Apr 2016

THE CAR STOPS WORKING WHEN YOU'RE DRIVING IT THEN HAVE TO PULL OVER THE SIDE OF THE ROAD AND TO THE 4 WHEEL DRIVE LIGHT COMES ON AND THE WRENCH LIGHT COMES ON AND FROM WHAT I'M READING IT'S A THROTTLE BODY PROBLEM

NHTSA #: 10862367
mediumENGINE
Filed: Apr 2016

WHILE DRIVING, THE AWD TURNED OFF & THE ENGINE STALLED. A WRENCH LIGHT AND ENGINE LIGHT CAME ON. I TOOK IT TO A DEALER AND THEY ADVISED IT WAS THE THROTTLE BODY. THE FIRST OCCURENCE, I WAS ADVISED TO IGNORE IT. THE SECOND OCCURENCE I ASKED IT TO BE FIXED & WAS TOLD THE PART WAS BACK ORDERED APPROXIMATELY 6 WEEKS. THERE HAVE BEEN MULTIPLE INSTANCES SINCE THEN WHERE THE CAR HAS DIED WHILE DRIVING, OR SOMETIMES WHILE STOPPED AT A LIGHT.

NHTSA #: 10855220
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: Feb 2016

TRAVELING AT 55MPH, LOST THRTTLE CONTROL, YELLOW WRENCH ICON APPEARED. WAS ABLE TO PULL OVER. ENGINE WAS STILL RUNNING. TURNED OFF ENGINE, AND RESARTED. EVERYTHING WAS NORMAL ON WAY BACK HOME. CAR STILL PARKED, HAVEN'T BEEN TO DEALER SHOP YET.

NHTSA #: 10836693
mediumENGINE
Filed: Feb 2016

WHILE DRIVING AT APPROX. 45 MPH, THE AWD OFF LIGHT APPEARED, THAN A WRENCH APPEARED. I COULD NO LONGER ACCELERATE AND COASTED OVER TO THE SIDE OF THE ROAD. I TURNED MY CAR OFF. I RESTARTED MY CAR AND CONTINUED DRIVING. I AM GLAD I WASN'T ON A BUSINESS ROAD AND WAS ABLE TO GET TO THE SIDE OF THE ROAD SAFELY. I HOPE SOMEBODY DOESN'T HAVE TO DIE BEFORE THEY ACKNOWLEDGE THIS ISSUE.

NHTSA #: 10824823
mediumENGINE
Filed: Feb 2016

TWICE WHILE DRIVING THE VEHICLE OVER 50 MPH, ON A MAIN ROAD, IT LOST POWER AND THE WRENCH LIGHT TURNED ON. THE VEHICLE COASTED TO A STOP AND AFTER A FEW MINUTES WAS ABLE TO BE RESTARTED.

NHTSA #: 10824263
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: Nov 2015

ENGINE STALLS, CHANGES TO LIMP HOME MODE. THIS CAN HAPPEN DURING ACCELERATION OR AT SPEED. THE ERROR WRENCH LIGHTS. THIS HAS RESULTED IN AN UNSAFE DECELERATION IN TRAFFIC. DEALER FINDS NO CODE IN THE SYSTEM. ENGINE WILL RUN FINE AFTER SHUTDOWN AND RESTART. THE INCIDENTS OCCUR ON SURFACE STREETS, INTERSECTIONS, AND AT HIGHWAY SPEED. THE FORD CASE NUMBER IS CASE NUMBER CAS7831451V2Q4H3. NO SATISFACTION FROM FORD AT THIS TIME.

NHTSA #: 10790303
mediumENGINE
Filed: Nov 2015

WHILE DRIVING ON INTERSTATE THE VEHICLE ALL OF A SUDDEN STALLED. THE ENGINE WAS STILL ON AND RUNNING BUT WHILE DEPRESSING THE ACCELERATOR THERE WAS NO RESPONSE. WAS FORCED TO CAREFULLY PULL OFF TO THE SIDE OF THE ROAD. TURNED THE VEHICLE OFF AND RESTARTED THE VEHICLE. THE VEHICLE STARTED WITH NO PROBLEM. THIS WAS A SCARY SITUATION NO ONE SHOULD HAVE TO GO THROUGH. THE VEHICLE WAS CHECKED OUT BY 2 MECHANICS AND THEY COULD NOT DIAGNOSE A PROBLEM. CHECKED WITH FORD AND WAS NO TOLD THERE WERE NO RECALLS, AFTER I EXPLAINED MY SITUATION. AFTER RESEARCHING THE INTERNET I REALIZED OTHERS WERE HAVING SIMILAR PROBLEMS. THROTTLE BODY HOUSING ISSUES WERE DESCRIBED REPEATEDLY. AT MY EXPENSE HAD THE THROTTLE BODY HOUSING ASSEMBLY REMOVED AND REPLACED. THIS IS A VERY SERIOUS SITUATION THAT NEEDS ADDRESSING BY FORD MOTOR COMPANY. AS A RETIRED HOUSTON FIREFIGHTER I SAW MY SHARE OF HORRIBLE INJURIES AS A RESULT OF MOTOR VEHICLE ACCIDENTS. THE CAR IN QUESTION BELONGS TO MY DAUGHTER AND IT IS HER FIRST. IF ANYTHING WERE TO HAPPEN TO HER MY FAMILY WOULD BE CRUSHED. I AM SEEKING SOME ANSWERS TO WHY FORD HAS NOT DONE SOMETHING ABOUT THIS MAJOR PROBLEM. THIS IS A MAJOR PROBLEM THAT NOT ONLY NEEDS ADDRESSING BUT NEEDS TO BE RESOLVED BEFORE SOMEONE IS AFFECTED IN A TRAGIC WAY.

NHTSA #: 10787887
mediumENGINE
Filed: Oct 2015

MY CAR WILL CUT OFF RANDOMLY WHILE DRIVING DOWN A CITY STREET AT AROUND 40 MILES PER HOUR. IT HAS ALSO HAPPENED WHILE IN A DRIVE THROUGH WHILE IDLING WITH FOOT ON BRAKE.

NHTSA #: 10785650
mediumENGINE
Filed: Oct 2015

WHILE DRIVING THE ENGINE STALLS, RUNNING ONLY IN A ROUGH IDLE. THE AWD OFF WARNING LIGHT COMES ON ALONG WITH A WARNING LIGHT SHOWING A WRENCH ICON. THE VEHICLE WILL ONLY MOVE 1 - 2 MILES PER HOUR, WHICH IS VERY DANGEROUS IN TRAFFIC OR AT AN INTERSECTION! THIS HAPPENS AT DIFFERENT SPEEDS IN CITY DRIVING (I FEEL IT IS TOO DANGEROUS TO DRIVE AT FAST HIGHWAY SPEEDS AND NO LONGER FEEL SAFE IN THIS VEHICLE!) I UNDERSTAND OTHER FORD VEHICLES HAVING THIS SAME PROBLEM ARE NAMED IN A CUSTOMER SATISFACTION PROGRAM, AND THE PROBLEM IS A FAULTY THROTTLE BODY THAT IS REPLACED.

NHTSA #: 10779834
mediumENGINE
Filed: Oct 2015

LAST WEEK, WHILE MY WIFE WAS DRIVING OUR 2011 FORD EDGE SPORT WITH 41,000 MILES AT 65MPH ON A BUSY CHICAGO HIGHWAY, THE MESSAGE CENTER PINGED, "AWD OFF" MESSAGE APPEARED, THEN A PICTURE OF A WRENCH APPEARED. THE CAR THEN LOST ALL POWER, INCLUDING STEERING. LUCKILY, SHE WAS ABLE TO COAST TO THE SHOULDER WITHOUT CAUSING A MAJOR ACCIDENT AND TURN THE CAR OFF. AFTER A COUPLE OF MINUTES, SHE STARTED THE CAR AND ALL APPEARED FINE. NOT BEING SURE OF WHAT JUST HAPPENED, WE TOOK THE CAR TO THE FORD DEALERSHIP FOR INSPECTION. $200.00 LATER, THEY TOLD US THAT A BRAKE PEDAL CONNECTOR WAS LOOSE AND THAT WAS MOST LIKELY THE CAUSE. A WEEK LATER THE EXACT SAME THING HAPPENED, AGAIN WHILE SHE WAS TRAVELING ON A BUSY CHICAGO AREA HIGHWAY AT 65MPH. AFTER PULLING OVER, TURNING THE CAR OFF, AND CALMING HERSELF DOWN, SHE STARTED DRIVING TO GET OFF OF THE HIGHWAY. AFTER ABOUT 10 MINUTES IT HAPPENED AGAIN. THIS TIME SHE PULLED OVER AND CALLED ME. I MET HER AND I DROVE THE CAR TO THE FORD DEALERSHIP. WHILE I WAS DRIVING, IT HAPPENED THREE MORE TIMES. HOWEVER, I NOTICED THAT IT APPEARED THAT IF I KEPT THE CAR UNDER 40MPH, IT WOULD RUN WITHOUT RECURRENCE. WHEN I ARRIVED AT THE FORD DEALERSHIP, THEY WERE ABLE TO READ THE COMPUTER CODE. THIS TIME THEY TOLD ME IT WAS CODE P2111 AND THAT THE THROTTLE BODY ACTUATOR CONTROL WAS STUCK OPEN AND THAT THE THROTTLE BODY AND MOTOR ASSEMBLY NEEDED TO BE REPLACED. $800.00 LATER, THE REPAIRS WERE COMPLETED. THE EVENING WE DROPPED THE CAR OFF AT THE DEALERSHIP, WHILE DOING SOME RESEARCH ON THE INTERNET, I LEARNED THAT THIS APPEARS TO BE A KNOWN ISSUE WITH A "CUSTOMER SATISFACTION PROGRAM" TO ADDRESS BEING PUT IN PLACE. UNFORTUNATELY, MY FORD DEALERSHIP SERVICE ADVISOR TOLD ME THAT THEY KNEW NOTHING OF THIS WHEN WE PICKED THE CAR UP THE NEXT DAY. HAVING BEEN THROUGH THIS, I CAN SAY I AM QUITE SURPRISED THERE ARE NO DEATHS ASSOCIATED WITH THIS DANGEROUS ISSUE.

NHTSA #: 10779194
mediumENGINE
Filed: Sep 2015

DRIVING ON I-40 IN ASHEVILLE NC AT 65 MPH WHEN ENGINE LIGHT WITH WRENCH CAME ON -NO POWER ABLE TO GET OFF RD-WAITED 5 MIN RESTARTED CAR OK -ANOTHER 5 MILES SAME THING WRENCH LIGHT ON CAR NO POWER-ABLE TO RESTART-DOES 2 MORE TIMES BEFORE GETTING HOME-CHECK ENGINE LIGHT ON-HOPE FORD CAN HELP

NHTSA #: 10777823
mediumENGINE
Filed: Sep 2015

WHILE DRIVING AT APPROXIMATELY 35 MPH, THE POWER TRAIN WARNING LIGHT ILLUMINATED (THE WRENCH LIGHT) APPEARED. THE ENGINE THEN BEGAN TO SPUTTER AND STALLED. EVERYTHING STILL WORKING BUT WHEN YOU PUSHED THE GAS NO PAOWER. MANEUVERED OFF THE ROAD AND WAS ABLE TO RESTART THE ENGINE. WORKED PROPERLY AFTER RESTARTING. CONCERNED IT WILL DO IT AGAIN IN TRAFFIC.

NHTSA #: 10762388
mediumENGINE
Filed: Sep 2015

AT 4 SEPARATE TIMES MY VEHICLE SUDDENLY AND WITHOUT WARNING HAD A TOTAL LOSS OF POWER AT HIGHWAY SPEEDS DURING RUSH HOUR TRAFFIC. I WAS FORCED TO COAST TO THE RIGHT SIDE OF THE ROAD AND ON TO THE SHOULDER WITH OTHER VEHICLES ALL AROUND ME GOING 70 MPH. I STOPPED THE VEHICLE AND RESTARTED IT. IT HESITATED, BUT DID START AGAIN, AND THEN DROVE FINE 10 MINUTES BEFORE DOING THE EXACT SAME THING AGAIN! I TOOK IT TO THE FORD DEALERSHIP AND THEY PERSON AT THE DESK KNEW WHAT IT WAS RIGHT AWAY WITHOUT EVEN LOOKING AT THE CAR: THE THROTTLE BODY. THIS IS APPARENTLY A VERY COMMON PROBLEM WITH THESE VEHICLES, AND FORD HAS ALREADY ISSUED AN EXTENDED WARRANTY FOR OTHER CARS WITH A SIMILAR PROBLEM. FOR THE EDGE, HOWEVER, I AM BEING FORCED TO PAY $600 TO REPAIR IT OR RISK MY LIFE BY CONTINUING TO DRIVE IT AS IT IS. FORD KNOWS ABOUT THIS PROBLEM. THEY HAVE EVEN REDESIGNED THE PART. THEY SHOULD BE FORCED TO RECALL THE PART BEFORE SOMEBODY GETS HURT (OR WORSE) BECAUSE OF THEIR MISTAKE!

NHTSA #: 10761310
mediumENGINE
Filed: Aug 2015

MY THROTTLE BODY HAS GONE OUT ON MY EDGE CAUSING MY CAR TO COMPLETELY STALL OUT IN RUSH HOUR TRAFFIC AND ON THE HIGHWAYS. I HAVE READ FORUMS ABOUT MANY WARRANTY EXTENSIONS THAT FORD PUT ON VEHICLES VERY SIMILAR TO MY OWN BECAUSE OF THIS ISSUE BUT MINE WAS NOT ONE OF THOSE. I'M NOW HAVING TO PAY $800 TO FIX A PROBLEM THAT FORD CREATED!

NHTSA #: 10748548
mediumENGINE
Filed: Aug 2015

WHILE DRIVING ON INTERSTATE 75 IN KENTUCKY, MY 2011 FORD EDGE LOST POWER, WITH VIOLENT SHUDDERING AND NO ACCELERATION. MANAGED TO MOVE FROM THE MIDDLE LANE TO THE EMERGENCY LANE. SHUT OFF EDGE AND RESTARTED, EVERYTHING RETURNED TO NORMAL. TODAY, AUG, 12 THE EXACT SAME OCCURANCE HAPPENED AGAIN, OTHER THAN SPEED ALL CONDITIONS WERE THE SAME. FORD DEALER SAID IT COULD POSSIBLY BE THE THROTTLE BODY BUT COULD NOT DIAGNOSE UNTIL IT HAPPENS AGAIN AND VEHICLE IS NOT SHUT OFF AND TAKEN DIRECTLY TO THEM. THIS IS AN EXTREMELY UNSAFE INCIDENT TO HAVE HAPPEN ON THE INTERSTATE AT 70 MPH, THIS SHOULD BE A RECALL.

NHTSA #: 10748048
mediumENGINE
Filed: Jul 2015

VEHICLE LOST POWER WHILE ENTERING FREEWAY. WRENCH LIGHT CAME ON, ENGINE WAS SHUDDERING BALDY. ENGINE HAD JUST BEEN STARTED AFTER SITTING FOR 90 MINUTES. HAD TO LIMP ACROSS TWO LANES OF TRAFFIC TO GET TO THE MEDIAN. ENGINE HAD TO BE SHUT DOWN AND RESTARTED AFTER TWO MINUTES. COULD HAVE CAUSED A BAD COLLISION.I DO NOT TRUST THIS CAR. IT IS DANGEROUS.

NHTSA #: 10735652
mediumENGINE
Filed: Jan 2015

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,435.

NHTSA #: 10678491
mediumENGINE
Filed: Oct 2014

ENGINE STALL, LOW OIL PRESSURE LIGHT COMES ON AND LOOSE STEERING CONTROL AND BRAKES.....VERY UNSAFE AND DANGEROUS!! I AM VERY UNSATISFIED WITH FORD RIGHT NOW. I HAVE SEVERAL ISSUES WITH THIS VEHICLE RIGHT NOW AND AM NOT HAPPY!!!! *TR

NHTSA #: 10649417
mediumENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
Filed: Oct 2014

DRIVING IN RESIDENTIAL AREA @ 35MPH. WRENCH LIGHT CAME ON, CAR WOULD NO LONGER ACCELERATE AND WAS COASTED TO THE SIDE OF THE ROAD. CAR WAS TURNED OFF AND THEN BACK ON AND WAS ABLE TO BE DRIVEN WITHOUT PROBLEM. SAME EVENT PREVIOUSLY DESCRIBED OCCURRED AGAIN.1.5HRS LATER. THIS EVENT HAPPENED AT A LIGHT THAT HAD JUST TURNED GREEN AND THE CAR HAD TO BE STOPPED IN A TURN LANE, TURNED OFF AND BACK ON, CAUSING A DISTURBANCE IN TRAFFIC PATTERNS. AT THIS POINT, THE DEALERSHIP WAS CALLED AND NOTIFIED THAT I WAS BRINGING THE CAR IN FOR IMMEDIATE SERVICE. THE CAR THEN SHUT OFF AGAIN AND MY HUSBAND AND I DECIDED IT WAS NOT SAFE FOR ME TO TRAVEL 25MI TO DEALERSHIP WHERE CAR WAS PURCHASED. WE WENT TO THE NEAREST FORD DEALERSHIP,APPROX.5 MI AWAY. IN ROUTE TO NEAREST DEALERSHIP ON INTERSTATE GOING 65MPH THE CAR SHUT OFF. I WAS ABLE TO GET THE CAR OVER ON THE SHOULDER TO STOP THE ENGINE.THE AREA WHERE MY CAR CAME TO A STOP WAS RIGHT AROUND A BLIND BEND IN THE ROAD. THE CAR WAS RESTARTED AND I DROVE FORWARD WHILE STILL ON THE SHOULDER IN HOPES THAT I WOULD BE ABLE TO GET AROUND THE BEND IN THE ROAD AND BE ABLE TO SAFELY ACCELERATE AND MERGE BACK INTO TRAFFIC WITHOUT DOING SO BLINDLY. I EXITED THE INTERSTATE ONTO SECONDARY ROADS LESS THAN 1MI LATER. THE CAR SHUT OFF 4 MORE TIMES WHILE DRIVING TO THE DEALERSHIP. ONE OF THESE TIMES WAS IN THE MIDDLE OF A HIGH TRAFFIC INTERSECTION WHICH INVOLVED 3 LANES OF TRAFFIC EACH WAY. MY VEHICLE WAS SERVICED AND RETURNED TO ME THAT EVENING. THROTTLE BODY WAS REPLACED,COSTING$693.LESS THAN 1MI FROM THE DEALERSHIP THE CAR WOULD NO LONGER ACCELERATE AND CAME TO A COMPLETE STOP WHILE IN THE TURN LANE OF AN INTERSECTION DURING HIGH VOLUME TRAFFIC HRS. IT WOULD NOT RESTART. DEALERSHIP NOTIFIED, THEIR TOW SERVICE ESTIMATED 90MIN WAIT. LOCAL POLICE NOTIFIED DUE TO MAJOR DISRUPTION IN TRAFFIC & FEAR OF SAFETY. WAITED 45MIN, THEN HAD CAR TOWED AT MY EXPENSE.

NHTSA #: 10650175
mediumENGINE AND ENGINE COOLING
CrashFiled: Oct 2014

WHILE DRIVING ON THE 56 FREEWAY WITH ONLY LESS THAN A ONE MINUTE WARNING OF A ORANGE COLOR WRENCH ON THE LEFT SIDE OF THE WHEEL WHICH WENT ON. I LOST ALL POWER TO MY 2011 FORD EDGE INCLUDING BRAKE, ACCELERATOR YOU NAME IT NO POWER WHAT SO EVER. I WAS SO LUCKY I WAS ABLE TO MAKE IT TO THE SHOULDER VERY SCARY. I HAVE OWNED MANY CARS, BUT NEVER EXPERIENCES SOMETHING SO SCARY. THIS IS THE SECOND TIME THIS HAS HAPPENED THE FIRST TIME WAS ON 10/6/2014. BOTH TIMES I TOOK IT TO MY LOCAL FORD DEALERSHIP LOCATION THE FIRST TIME THEY HAD MY CAR FOR 2 FULL DAYS AND WERE UNABLE TO DETERMINE THE PROBLEM. THE SECOND TIME I PICKED UP MY CAR AFTER 1 FULL DAY AND I WAS INSTRUCTED THAT THEY CONTACTED FORDS MAIN OFFICE REGARDING THIS MATTER. I WAS TOLD ON THE PHONE BY STAFF THAT I CAN COME AND PICK UP MY CAR, BUT I WILL NEED TO HAVE A COMPUTER ATTACHED TO IT. I SAID WHILE WHY CANT YOU JUST KEEP THE VEHICLE UNTIL YOU FIND THE PROBLEM AND GIVE ME A RENT A CAR. "MY LOCAL DEALERSHIP SAID ABSOLUTELY NOT". I PICKED IT UP AT 420PM ON 10/17/14 THEY GAVE ME NO PAPERWORK LIKE THEY DID WHEN I DROPPED IT OFF, BUT GAVE ME INSTRUCTIONS ON HOW TO USE THIS COMPUTER THING THEY INSTALLED IN MY CAR. WITH THE FOLLOWING INSTRUCTIONS I WAS TO HIT THE RED BUTTON WHEN MY CAR RUNS FUNNY, OR LOOSES POWER. I CAN ONLY PRESS IT 4 TIMES NO MORE THAN 4 TIMES. I TOLD THE STAFF MEMBER AT THE LOCAL DEALERSHIP THAT INSTRUCTED ME THAT I AM SCARED. EVENTHOUGH, MY LOCAL FORD DEALERSHIP KNOWS THAT I AM SCARED THEY STILL RELEASED THE CAR TO ME! PLEASE HELP OUR FAMILY WITH THIS MATTER REGARDING THE SAFETY OF THE 2011 FORD EDGE. *TR

NHTSA #: 10648622
mediumENGINE AND ENGINE COOLING,POWER TRAIN
Filed: Oct 2014

WHILE DRIVING IN POWAY AT 45 MPH WITH ONLY LESS THAN A ONE MINUTE WARNING OF AN ORANGE COLOR WRENCH LIGHT SHOWING UP. MY FORD EDGE LOST ALL POWER 100% INCLUDING BRAKES, ACCELERATOR YOU NAME IT THE POWER WAS LOST. SO I THEN TOOK IT TO THE DEALERSHIP ON 10/7/2014 AFTER THEY HAD IT FOR 2 FULL DAYS. THEY SAID WE CANNOT DETERMINE WHAT IT WAS THE SERVICE MAN EVEN STATED THAT THEY ATTACHED IT TO DIAGNOSTIC COMPUTER AND WERE UNABLE TO DETERMINE WHAT WAS WRONG. THEN GAVE ME PAPERWORK AND TOLD ME IF IT HAPPENS AGAIN TO BRING IT BACK AND SURE ENOUGH IT DID ON 10/15/14 WHILE I WAS ON THE 52 FREEWAY THE SAME THING. PLEASE HELP ME AND MY FAMILY HAVE FORD ADDRESS THIS PROBLEM THIS CAR IS UNSAFE FOR MY FAMILY AS WELL AS OTHERS ON THE ROAD THERE IS NO TELLING WHEN ALL POWER IS GOING TO BE LAST 100%. *TR

NHTSA #: 10648666
mediumENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
Filed: Oct 2014

THE VEHICLE JUST LOOSES POWER. THIS HAPPENS RIGHT IN TRAFFIC WITH NO WARNING. THERE WAS NOT A CRASH THIS TIME BUT IT WAS VERY CLOSE. WE HAD NOWHERE TO GET OFF THE ROAD. THIS IS THE THIRD TIME THIS HAS HAPPEN IN THE LAST TWO DAYS. IT APPEARS OTHER PEOPLE HAVE HAD THIS PROBLEM AND IT IS THE THROTTLE BODY. YOU CAN SHUT THE CAR OFF AND RESTART AND IT IS FINE AGAIN. DEALER SAYS THERE ISN'T A CODE SO THEY CAN'T SAY WHAT THE PROBLEM IS. SOMEONE IS GOING TO GET HURT AND I UNDERSTAND FORD HAS RECALLED OTHER MODELS IN THE SAME YEAR FOR THROTTLE BODY PROBLEMS. *TR

NHTSA #: 10640747
mediumENGINE
Filed: Sep 2014

WAS AT A LIGHT MAKING A LEFT HAND TURN WHEN ALL OF A SUDDEN SEEMED TO HAVE LOST POWER. ENGINE WAS ON BUT STEPPED ON GAS AND VEHICLE WOULD NOT GO. ALMOST GOT HIT BY ON COMING CAR. THIS HAPPENED A COUPLE OF TIMES BUT HAS NOT DONE IT IN A WHILE. VERY DANGEROUS! *TR

NHTSA #: 10633434
mediumENGINE
Filed: Sep 2014

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 20 MPH, THE SERVICE ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SUDDENLY SHOOK AND VIBRATED VIOLENTLY. THE VEHICLE OPERATED NORMALLY ONCE IT WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 65,600.

NHTSA #: 10631573
mediumENGINE
Filed: Aug 2014

WHILE DRIVING MY 2011 FORD EDGE WITH 59K MILES THE ENGINE CUT OUT ON ME. AFTER PULLING TO THE SHOULDER AND SHUTTING OFF THE CAR IT RESTARTED AFTER A FEW MINUTES. THIS HAPPENED ON 3 DIFFERENT OCCASIONS BEFORE I WAS ABLE TO TAKE IT TO THE DEALER. AFTER TWO DAYS THEY WERE ABLE TO TELL ME IT WAS A FAULTY THROTTLE BODY AND NOT COVERED UNDER THE WARRANTY. HOW CAN THERE BE RECALLS FOR OTHER FORD MODELS WITH THE SAME PROBLEM BUT NOT FOR THE EDGE? RIDICULOUS AND COMPLETELY UNSAFE!!!! *TR

NHTSA #: 10629208
mediumENGINE
Filed: Aug 2014

TRAVELING DOWN ROAD. CAR JUMPS AND SEE MANUAL COMES ON. IDLES FUNNY AND WILL GO NO FURTHER UNTIL YOU SHUT IT OFF AND BACK ON. TOOK IT TO DEALER. SAY THEY HAD NO IDEA. DONE IT 10 TIMES YESTERDAY IN 6 MILES. AM FED UP. GOING TO END UP IN A WRECK!! *TR

NHTSA #: 10625817
mediumENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN
Filed: Aug 2014

THE VEHICLE SHUT DOWN ON THE HIGHWAY. IT APPEARED THAT THE VEHICLE HAD NO FUEL. THE YELLOW WRENCH CAME ON, AND THE VEHICLE DIED, AS IT CAME TO A STOP. AFTER A FEW MINUTES, STARTED AS IF NOTHING HAD HAPPENED. IT HAS DONE IT A FEW OTHER TIMES, TODAY. I CHECKED TO SEE IF THERE WERE ANY CODES AND ON THE FIRST FEW TIMES, THERE WERE NOT (AUTOZONE), BUT THE LAST TIME IT THREW P2111. *TR

NHTSA #: 10618483
mediumENGINE
Filed: Jul 2014

VEHICLE STALLS WHILE DRIVING IT, HAS HAPPENED 5 TIMES IN THE LAST 6 MONTHS, FORD SERVICE CAN NOT DIAGNOSE. *TR

NHTSA #: 10610192
mediumENGINE
Filed: Jul 2014

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 44,200.

NHTSA #: 10607798
mediumENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Filed: Jun 2014

WHILE DRIVING ON THE HIGHWAY, MY FORD EDGE LOST ACCELERATION. THE ENGINE REMAINED IDLING BUT WOULD NOT ACCELERATE. I HAD TO COAST OVER TO THE SIDE OF THE ROAD, TURN THE ENGINE OFF AND RESTART. IT WOULD RUN FINE FOR A FEW MILES THEN REPEAT. I MANAGED TO GET IT TO A FORD DEALER WHO SAID IT WAS A VERY COMMON PROBLEM WITH THE THROTTLE BODY AND IT NEEDED TO BE REPLACED BUT WAS NOT COVERED BY MY WARRANTY. $610 LATER AND MANY HOURS LOST FROM WORK, I AM A VERY UNHAPPY FORD OWNER. HAVING RESEARCHED THIS PROBLEM ON LINE, I AM FINDING IT IS A COMMON PROBLEM WITH THE FORD ESCAPE AND NOW BECOMING MORE COMMON WITH THE EDGE. *TR

NHTSA #: 10595986
mediumENGINE
Filed: Jun 2014

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER THE AWD FAILURE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE DIAGNOSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 46,290.

NHTSA #: 10595900
mediumENGINE AND ENGINE COOLING,POWER TRAIN
Filed: May 2014

THE VEHICLE IN QUESTION STARTED TO DIE AND THERE WAS NO ACCELERATION. I WOULD RESTART THE CAR AND YOU COULDN'T REALLY ACCELERATE AND EVENTUALLY IT WOULD DIE AGAIN. NO WARNING WHATSOEVER. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND AFTER THREE DAYS THEY FINALLY FOUND THAT THE CAMSHAFT BROKE AND RUINED THE ENGINE. THE ENGINE NEEDS TO BE REPLACED. THE CAR IS ONLY THREE YEARS OLD AND HAS 60,517 MILES. I AM 517 MILES OVER THE WARRANTY AND I WOULD THINK IN GOOD FAITH, FORD WOULD HONOR THE WARRANTY, BUT I WAS TOLD IT'S IN BLACK AND WHITE. NO ONE CAN EXPLAIN TO ME HOW AND WHAT CAUSED THE CAMSHAFT TO BREAK. "IT'S A FREAK THING" IS NOT A GOOD ANSWER AND DOESN'T ANSWER MY QUESTION. THE TECHNICIAN IS BAFFLED. CAR HAS BEEN VERY WELL MAINTAINED. I WOULD ALSO THINK THAT FORD WOULD WANT TO INVESTIGATE AND GET TO THE BOTTOM OF THIS SO IT DOESN'T HAPPEN TO ANYONE ELSE. FORD NEEDS TO STAND BEHIND THEIR PRODUCT. THEIR ADVERTISING IS MISLEADING BECAUSE MY CAR IS NOT RELIABLE AND NOT BUILT TOUGH! YOU WONDER WHY PEOPLE BUY FOREIGN CAR BECAUSE THEY LAST! *TR

NHTSA #: 10586971
mediumENGINE
Filed: May 2014

VEHICLE INADVERTENTLY GOES INTO LIMP MODE FOR NO APPARENT REASON. ALL SERVICE HAS BEEN PERFORMED AS RECOMMENDED. IT HAS HAPPENED ON THE INTERSTATE, DOWNTOWN TRAFFIC AND PULLING INTO STREETS WITH ON COMING TRAFFIC. EXTREMELY DANGEROUS IN HEAVY TRAFFIC SITUATIONS. I HAVE AL MOST BEEN HIT SEVERAL TIMES. IT WILL GO FOR SEVERAL HUNDRED MILES WITH NO PROBLEM, THEN IT WILL BEGIN STALLING AND DO IT MULTIPLE TIMES WITHIN 1/4 MILE OF EACH OTHER. *TR

NHTSA #: 10587132
mediumENGINE
Filed: Apr 2014

DRIVING ON INTERSTATE HIGHWAY AT A SPEED OF 55+ MILES PER HOUR AND SUDDENLY THE ENGINE JUST STALLED AND THERE IS NO POWER. THERE IS (WRENCH) WARNING INDICATOR LIGHT AND A MESSAGE SEE MANUAL WAS ABLE TO STEER OFF TO THE SIDE OF THE ROAD. ONCE THE ENGINES IS TURNED OFF AND WAIT A MINUTE OR TWO YOU CAN RESTART AND EVERYTHING SEEMS OK. IT WILL GO DAYS BEFORE IT HAPPENS AGAIN. TOOK THE CAR TO LOCAL FORD DEALER AND THEY CLAIM THEY CANNOT REPRODUCE PROBLEM, SO WILL NOT FIX WHAT THEY CANNOT REPRODUCE. *TR

NHTSA #: 10585123
mediumENGINE
CrashFiled: Feb 2014

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE OIL WARNING LIGHT ILLUMINATED AS THE ENGINE STALLED. THE FAILURE CAUSED ANOTHER VEHICLE TO CRASH INTO THE PASSENGER'S SIDE OF THE CONTACT'S VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS ABLE TO BE RESTARTED BUT WAS NOT ABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DIAGNOSE THE STALLING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,150.

NHTSA #: 10566489
mediumENGINE AND ENGINE COOLING,POWER TRAIN
Filed: Jan 2014

OVER THE LAST MONTH, MY VEHICLE HAS HAD STALLING ISSUES WHILE IDLING. ALL OF THE TIMES IT HAS OCCURRED WHILE MY VEHICLE IS IDLING AT A RED LIGHT AND THE VEHICLE SOUNDS LIKE THE ENGINE SHUTS OFF THEN JUMPS BACK ON. HOWEVER, ONE OF THE TIMES, MY VEHICLE COMPLETELY STALLED AND I HAD TO PUT MY VEHICLE IN PARK, TURN IT OFF THEN TURN IT BACK ON. DURING THIS TIME THE LIGHT HAD TURNED GREEN AND LUCKILY NO ONE WAS BEHIND ME. MY LOCAL FORD DEALER IS FIXING THIS ISSUE, HOWEVER, THEY ARE SAYING IT IS NOT COVERED UNDER THE FORD CERTIFIED PRE-OWNED COMPREHENSIVE LIMITED WARRANTY OR THE FORD CERTIFIED PRE-OWNED POWERTRAIN LIMITED WARRANTY. I RESEARCHED THIS ISSUE AND NOTICED OTHER FORD AND LINCOLN MODELS HAVE HAD THE SAME ISSUE AND ARE WITHIN THE SAME YEAR AS MY FORD EDGE WAS MANUFACTURED, 2011. *TR

NHTSA #: 10558500
mediumENGINE
Filed: Dec 2013

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 33,000.

NHTSA #: 10555042
mediumENGINE
Filed: Jul 2013

ON THREE DIFFERENT OCCASIONS MY FORD EDGE LOST POWER TO ACCELERATION AND STALLED OUT. THE FIRST TIME I WAS PULLING OUT OF A PARKING SPACE. THE CAR WENT LIMP AND A WRENCH WARNING APPEARED. WHEN I CHECKED THE INFORMATION SYSTEM IT HAD THE 'NO KEY DETECTED' WARNING. I RESTARTED AND CAR SEEMED FINE. TWO DAYS LATER I WAS PULLING ONTO A BUSY STREET AND THE SAME THING OCCURRED ONLY THIS TIME NO WARNING LIGHTS APPEARED AND THERE WERE NO WARNINGS IN THE INFORMATION SETTING. ON THE SAME DAY, WHILE TRAVELING 60 MPH ON THE INTERSTATE THE CAR DID THE SAME THING. THIS TIME IT WAS IN HEAVY TRAFFIC AND THERE WAS NOT A SHOULDER AVAILABLE TO PULL OVER. I HAD TO TURN ON HAZARD LIGHTS AND HOPE THE MOMENTUM OF THE CAR WOULD ALLOW ME TO GET TO A SAFE STOPPING PLACE. UNFORTUNATELY IT DID NOT AND I HAD TO STOP IN THE MIDDLE OF THE INTERSTATE, PUT THE CAR IN PARK AND RESTART. I WAS LUCKY I WASN'T REARENDED. IT DID RESTART BUT THIS TIME THE SERVICE ENGINE SOON LIGHT CAME ON AND REMAINED ON. I CALLED ROADSIDE ASSISTANCE AND HAD THE CAR TAKEN TO A DEALERSHIP. THEY HAVE DETERMINED IT TO BE THE THROTTLE BODY. PART IS ON BACK ORDER AND NO IDEA WHEN CAR WILL BE FIXED. AFTER THE THIRD INCIDENT I BEGAN RESEARCHING AND HAVE LEARNED THAT THIS IS AN ONGOING PROBLEM. FORD NEEDS TO DO SOMETHING ABOUT THIS AS SOMEONE IS GOING TO BE SERIOUSLY HURT OR KILLED. THEY ARE AWARE OF THE ISSUE AND HAVE EVEN REPLACED THE MANUFACTURER WHO PROVIDED THE THROTTLE BODY PART DUE TO NUMEROUS PROBLEMS. FORD NEEDS TO ISSUE A RECALL IMMEDIATELY IF NOT, AT THE VERY LEAST OWNERS OF THESE VEHICLES NEED TO BE INFORMED OF THE ISSUE AND IF THEY EXPERIENCE SIMILAR PROBLEMS SHOULD BE TOLD TO IMMEDIATELY CONTACT THEIR DEALER. I HAVE REPORTED THE ISSUE TO FORD AND THEY HAVE OPENED A CASE. I RECOMMEND THAT ALL WHO HAVE HAD PROBLEMS DO THE SAME. THE MORE COMPLAINTS, THE HARDER IT IS TO IGNORE! *TR

NHTSA #: 10525193
mediumENGINE
Filed: Jun 2013

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL APPROXIMATELY 55 MPH, THE ENGINE STALLED WITH A WARNING SYMBOL ALERT DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS COASTED OFF OF THE ROADWAY AND INTO A GRASSY AREA. THE ENGINE WAS RESTARTED AFTER FIVE MINUTES AND RESUMED NORMALLY. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.

NHTSA #: 10515200
mediumENGINE
Filed: May 2013

TRAVELING ON INTERSTATE HIGHWAY THE ENGINE SHUT DOWN AND A WRENCH WARNING SYMBOL APPEARED ON DASH BOARD. TURNED OFF CAR AND RESTARTED ALL CLEARED. TOOK TO DEALER AND THEY COULD FIND NOTHING ON COMPUTER. HAPPEN AGAIN ON TRIP TO FLORIDA AND TWICE MORE BACK AT HOME. DEALER AGAIN CHECK AND SAID COULD FIND NOTHING. THERE IS DEFINITELY SOMETHING GOING WRONG AND IT A SERIOUS HAZARD WHEN YOU ARE TRAVELING AT INTERSTATE SPEED AND THE CAR ENGINE, POWER STEERING, AND BRAKES STOP WORKING. CAR GOES INTO CREEP MODE UNTIL YOU STOP TURN OFF ENGINE AND RESTART. *TR

NHTSA #: 10513113
mediumENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
Filed: Jan 2012

TWICE AFTER BACKING UP AND SHIFTING THE CAR FROM REVERSE TO DRIVE, THE CAR STALLED/SHUT OFF. THE FIRST TIME IT OCCURRED AFTER BACKING ONTO A BUSY STREET. WHILE PUSHING ON THE GAS WITH NO FORWARD MOVEMENT, I SAW A MESSAGE DISPLAYED IN THE DASH THAT THE CAR MUST BE IN PARK TO START. I WAS EXTREMELY LUCKY THAT IN THAT INSTANCE I HAD ENOUGH TIME TO START THE VEHICLE AND MOVE PRIOR TO TRAFFIC REACHING ME AS IT OCCURRED ON A BUSY STREET. THE APPROXIMATE DATE FOR THE FIRST OCCURRENCE WAS IN JUNE OF 2011. THE SECOND WAS ON JULY 5, 2011, WITH APPROXIMATELY 2,450 MILES. ON NOVEMBER 3, 2011, AND NOVEMBER 29, 2011, MY CARS BATTERY DIED RESULTING IN NEEDING TO CALL FORD ROADSIDE ASSISTANCE TO TOW IT TO THE DEALER. PRIOR TO THAT, I TWICE HAD A BATTERY SAVER MESSAGE DISPLAYED AFTER I SHUT OFF MY CAR, ALTHOUGH EVERYTHING WAS OFF. WHILE AT THE DEALER THE SECOND TIME IT HAPPENED, THE BATTERY DIED FOR THE THIRD TIME AFTER APPROXIMATELY 8 HOURS. THE BATTERY TEST ALWAYS REPORTED THAT THE BATTERY WAS OKAY. AFTER A WEEK AT THE SHOP THEY WERE STILL UNABLE TO DETERMINE THE CAUSE. TWO TIMES MY VEHICLE WOULD NOT RECOGNIZE THAT I HAD THE KEY IN MY POSSESSION WITHIN THE VEHICLE AND THEREFORE WOULD NOT START. I DO NOT KNOW IF ALL OF THESE ISSUES ARE POSSIBLY INTERCONNECTED WITH THE COMPUTER SYSTEM.

NHTSA #: 10444132
mediumENGINE AND ENGINE COOLING
Filed: Aug 2011

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT APPROXIMATELY 65 MPH AND ACCELERATING, THE CONTACT NOTICED AN EXHAUST SMELL EMITTING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS FOUR DIFFERENT TIMES. THE TECHNICIANS STATED THE SMELL WAS CAUSED BY FUEL BYPASSING THE CATALYTIC CONVERTER. THE TECHNICIANS STATED THERE WAS NO REPAIR TO RESOLVE THE SMELL EMITTED IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,695. UPDATED 9/13/11 *CN THE MECHANIC AT THE DEALER WAS ALSO ABLE TO SMELL THE EXHAUST FUMES INSIDE THE VEHICLE. UPDATED 10/28/11

NHTSA #: 10419783
mediumENGINE AND ENGINE COOLING
Filed: Jun 2011

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH AND THE ENGINE STALLED WITHOUT PRIOR WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE ENGINE PIN CONNECTOR WAS FAULTY AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 800.

NHTSA #: 10410059
mediumENGINE AND ENGINE COOLING
Filed: Jun 2011

TL*THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED SINCE THE DATE OF PURCHASE THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND STATED THAT THERE WAS NOTHING WRONG WITH IT. ON JUNE 13, 2011, THE VEHICLE STALLED WHILE DRIVING 30 MPH WITHOUT WARNING. THE CONTACT WAS ABLE TO CONTROL THE STEERING WHEEL AND AVOID CRASHING INTO A POLE. THE ENGINE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED A LEAK IN THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE VIN INFORMATION WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE DID NOT HAVE ANY RELATED RECALLS AND THEY WOULD CALL HER BACK. THE FAILURE MILEAGE WAS 40 AND THE CURRENT MILEAGE WAS 2,090.

NHTSA #: 10407473
mediumENGINE AND ENGINE COOLING
Filed: Jun 2011

ENGINE FAILED SINCE NEW. MANY TRIPS TO DEALER ENDED IN COMPLETE TEAR DOWN. BLOWS SMOKE CLOUDS ON THE HIGHWAY.

NHTSA #: 10406296
mediumENGINE AND ENGINE COOLING
Filed: Feb 2011

SERVICE ENGINE LIGHT. MY 2011 EDGE WAS 3 WEEKS OLD WHEN THIS LIGHT CAME ON ONE MORNING AND STAYED ON. I WAS INFORMED THAT THEY HAD TO CALL FORD HOTLINE FOR A RESOLUTION AND THEY TOLD THEM TO REPROGRAM THE COMPUTER. 3 MONTHS LATER, MY LIGHT CAME ON AGAIN. I DROPPED MY CAR TO THE DEALER YESTERDAY - SAME THING, HAD TO CALL FORD HOTLINE FOR A RESOLUTION. I STILL DO NOT HAVE MY CAR BACK BECAUSE THE HOTLINE HASN'T RESPONDED. I DON'T KNOW IF THIS IS A SERIOUS ISSUE WITH MY CAR OR WHY THE ENGINE LIGHT KEEPS GOING OFF. IT WORRIES ME THAT SOMETHING IS SERIOUSLY WRONG WITH THIS AUTO I PURCHASED 10/15/10. I ALSO HAVE PROBLEMS WITH THE SYNC CONTROLS GOING WILD - VOLUME STICKS AND GOES OFF OR FULL BLAST - SYSTEM RESETS ITSELF ON IT'S OWN AND GOES BACK TO DEFAULT SCREENS ON EITHER SIDE OF SPEEDOMETER INSTEAD OF WHAT I SELECTED, ETC. *TR

NHTSA #: 10381191

Other 2011 Ford Edge Issues