2018 Dodge Journey Seats Problems

The drivers side active headrest deployed while the vehicle was unoccupied. It is not electronically controlled, so no warning lamps were illuminated. This appears to be a known issue with FCA but they offer no assistance with correcting the known safety defect.

I was driving home in the dark and I heard a loud bang pop! It scared me at first I didn't see anything wrong but when I got home to looked I notice the passenger head rest popped out! I am happy that no one was sitting next to me.

While driving, without any warning,the front passenger seat headrest exploded, hit my wife in the back of the head and snapped her neck forward, almost knocked her out. I can't imagine what could happen if this exploded on the drivers side and caused an accident (I'll bet this has happened but was overlooked).

The passengers side head rest came apart. It came apart so fast it was like it exploded. It was almost like it had an air bag on the inside of it.

I was entering a highway on the entrance ramp when I was hit in the back of the head by the headrest, with no warning it just burst apart and caused dizziness. I pulled over as I literally felt like I was in a car accident. I continued to feel dizzy and experienced neck and lower back pain.

Owner was driving about 40 MPH when the headrest popped open. There were no collisions or issues when this happened.

While care was parked, daughter (11yo) leaned around passenger seat with her forearm against the left side of the head rest to talk to her mother. Randomly and suddenly the head rest safety mechanism deployed. No one was seriously injured but it did leave a mark on my daughter's arm.

Passenger side head rest exploded while driving down the road. This is a huge safety issue and could have caused sever damage. Now I’m afraid the driver side will do the same thing while I’m driving down the road

The contact owns a 2018 Dodge Journey. The contact stated while driving at approximately 5 MPH, the passenger’s side headrest detached. No warning light was illuminated.

Went out to my Dodge Journey 2018 to go run errands and noticed the passenger side head rest was apart. The vehicle had been sitting for two days Feel this should be a recall issue Fortunately this didn’t happen while the car was in use Contacted dodge dealer and FCA And was advised there is no recall or warranty coverage This is a safety issue and should be covered

When second row seats are folded in the upright position and slid forward. They do not lock in place. The seat slams forward and backwards.

I have a 2018 dodge journey I had the driver sest reclined all the way back to vacuum. I lift the handle to put seat up and it flew forward hard. After turning on vehicle noticed airbag light is on.