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2018 Dodge Journey Electrical Problems

59 owner-reported electrical complaints from NHTSA data

59
Complaints
2
Recalls
Jan 2024Dec 2020
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Electrical Recalls (2)

RECALLCampaign #18V332000

ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

RECALLCampaign #18V524000

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Owner Complaints (59)

criticalELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Filed: Jan 2026

Back up camera failure cutting off and on. Could cause wreck. Dull headlights.

NHTSA #: 11713599
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Dec 2023

My back up camera isn't working and none of the locks work with the key fob. I bought my car from a car lot and it was a fleet car and it says all recalls have been fixed but my car hasn't been fixed at all and I don't know why. My car won't even charge my phone at all in either port so it has a big wiring problem.

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NHTSA #: 11559070
criticalELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER
Filed: Nov 2022

Rear back up camera in the rear view mirror is not functioning correctly. It will go black but illuminate a camera with a line through it. Makes in impossible to use to back up because the light on the mirror makes it extremely difficult to see in the mirror and the camera isn’t working to help either.

NHTSA #: 11494352
criticalELECTRICAL SYSTEM
Filed: Jul 2022

My wiring harness needs replaced. 3 of my 4 windows would only work sometimes. I was told there was a loose connection but when those wires were held together it got extremely hot very fast, and not to even attempt to use the windows because it could cause a fire.

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NHTSA #: 11474164
criticalELECTRICAL SYSTEM,ENGINE
Filed: Nov 2019

I was driving mid day, 35 MPH on major city street and the engine shut off without any warning. As I was in right hand lane I was able to force the car to the curb even though the power steering had shut down. With the car stopped I could see there were no warning lights on and the it was still in "drive".

NHTSA #: 11278648
highELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Mar 2026

Your 2018 Dodge Journey is producing a strong rotten egg smell and the check engine light came on due to a failing catalytic converter and oxygen sensors that aren't properly filtering exhaust gases. A Chrysler dealership confirmed the catalytic converter and oxygen sensors need replacement. You've noticed exhaust fumes and sulfur odors inside the vehicle while driving, which is a concern since your family uses this car to transport children. The fix will involve replacing the catalytic converter and oxygen sensors to restore proper emissions control.

NHTSA #: 11724215
highELECTRICAL SYSTEM
Filed: Nov 2023

A stall/no start condition situation occurred while driving, and has occurred a few times over the last couple of weeks. I have had the issue checked by a trusted mechanic, and it was suggested that the power control module(pcm) would likely need to be replaced. No warning lamps appeared prior to the problem, but appeared when the stall/no start condition situation occurred.

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NHTSA #: 11553760
highELECTRICAL SYSTEM
Filed: Sep 2023

While driving car at 45 MPH car stalled. Unable to start car. Continued to read service AWD system as well as Press clutch to start car, the car is an automatic with no clutch.

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NHTSA #: 11542861
highELECTRICAL SYSTEM,ENGINE
Filed: Aug 2023

The vehicles warning lights have all lit up and the engine has stalled. We have taken it to multiple mechanics and they believe it to be the voltage regulator chip that is faulty which is accusing the engine to stall. It has also lost the back up camera capabilities which is also another recall of the 2018 Dodge Journey.

NHTSA #: 11541820
highELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Aug 2023

The contact owns a 2018 Dodge Journey. The contact stated while driving 75 MPH, the adaptive cruise control (ACC) mode failed to disengage as intended and several unknown warning lights were illuminated. Additionally, the windshield wipers engaged unintendedly and remained engaged after the vehicle lost motive power.

NHTSA #: 11541125
highELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
Filed: Jul 2022

When turning on vehicle the lightning stalls to come on properly. The dash board and radio is completely off even when vehicle has started. Speedometer does not have an accurate reading of how many miles per hour I'm truly going in which I don't feel safe due to the fact that I'm more likely to get pulled over for speeding or not driving fast enough while on the road.

NHTSA #: 11475589
highELECTRICAL SYSTEM,ENGINE
Filed: Apr 2019

Tl* the contact owns a 2018 dodge journey. While driving 35 MPH, the check engine warning indicator illuminated. The contact called all star dodge chrysler jeep ram (located at 11503 st charles rock rd, bridgeton, mo 63044) where it was diagnosed that the ambient air temperature sensor failed.

NHTSA #: 11197015
highELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Mar 2019

My car started off with the engine light coming on and then soon after, as I slowed down and turned, my engine shut off, I lost all power steering, and the battery remained on. This has happened since many times and is completely random.

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NHTSA #: 11187299
mediumELECTRICAL SYSTEM
Filed: Dec 2025

I received a card from NHTSA about two years ago on this issue possibly due to NHTSA Action Number: EA24003. I am still having this issue and now it is worse. 2 years ago, it started with the driver side window not opening intermittently.

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NHTSA #: 11704511
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Nov 2025

The back up camera intermittently comes on when vehicle in reverse. Sometimes it shows a camera with a line, sometimes an image then it disappears and sometimes the image is hazy or distorted. It is never consistent nor reliable.

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NHTSA #: 11698012
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Filed: Jul 2025

There are known recalls on 2018 Dodge Journeys. For some reason my VIN [XXX] doesn't show on the list. 1) back up camera shows a black screen or a blurry dark picture (on going issue for over a year) 2) electrical system sometimes refuses to acknowledge the key fob and or won't start due to it thinking it has a dead battery.

NHTSA #: 11673369
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Jun 2025

My back up camera has flipped the view upside down. Sometimes it glitches like static. I have tried different approaches to fix the issue but it continues to be upside down.

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NHTSA #: 11664478
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Mar 2025

At first,unknown, All problems are in the Tailgate,of which you cant see while driving. Tailgates are designed to be used. First ,the backup camera went out, then the third brake light went, and you can ONLY SEE when backing up to a Large picture window-also,parking light R/S in tailgate is out.

NHTSA #: 11649666
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Filed: Feb 2025

The cruise control has stopped working. And there is faulty wiring in the hood making the check engine light come on. And a huge water and oil leak we just got the vehicle Friday 2/21

NHTSA #: 11644390
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Nov 2024

Lighting bolt with parentheses came on along with off road sign. I was unable to accelerate past 20 MPH and then I just rolled to a stop in morning traffic with my flashers on. I took it to dealership and they replaced my key battery since I told them I was also having problems lock and unlocking my car.

NHTSA #: 11627077
mediumELECTRICAL SYSTEM
Filed: Nov 2024

The contact owns a 2018 Dodge Journey. The contact stated while driving 45 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed failures with the transmission, catalytic converter, and motor mounts.

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NHTSA #: 11623995
mediumELECTRICAL SYSTEM,VISIBILITY/WIPER
Filed: Aug 2024

All doors get stuck locked and/or unlocked. Key fob will not lock or unlock and door panels will not unlock our lock. 999 Back wiper only works intermittently.

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NHTSA #: 11606404
mediumELECTRICAL SYSTEM
Filed: Aug 2024

Back up camera glitches to flicker black screen or is upside down. Works intermittently, most of the time it is a black screen. Driver window does roll down when the door is opened.

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NHTSA #: 11606229
mediumELECTRICAL SYSTEM
Filed: Mar 2024

Failure of the back up camera to function while in reverse. Unit generally displays a blank screen although occasionally does work but image is extremely blurry.

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NHTSA #: 11575015
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Oct 2023

I have had my radio replaced two times already for defect and now the radio want shut off again and it want allow a phone to connect to it also now the controls to the air flowing system (AC) want shut off and stay off when u push the off button . It comes back on when u try to shut it off. It’s a 2018 and it only has 40 thousand miles on it .

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NHTSA #: 11549971
mediumELECTRICAL SYSTEM,VISIBILITY/WIPER
Filed: Oct 2021

Rear backup camera is severely blurred as to make it impossible to safely see any Cleaning of the lens made no change in the severity of the image. The Carmax dealership in Brooklyn park MN was aware of the issue and notified of the malfunction after a test drive. Their answer was that it was a known issue but there was no effort to fix the problem because it was not listed as a recall issue.

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NHTSA #: 11438806
mediumELECTRICAL SYSTEM,BACK OVER PREVENTION
Filed: Jul 2021

The contact owns a 2018 Dodge Journey. The contact stated while reversing into a parking space the rear-view camera screen inadvertently turned black. There was no warning light illuminated.

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NHTSA #: 11427167
mediumELECTRICAL SYSTEM
Filed: Jun 2021

My battery or the connection is bad but when I have it tested, they day its perfect. My car dies all the time and even if we charge it all night, my check engine light for poor battery connection stays on.

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NHTSA #: 11422145
mediumELECTRICAL SYSTEM
Filed: Jun 2021

uConnect infotainment / control system malfunctions played music automatically on engine start (as usual) but screen reads “off” condition and won’t respond to touch commands.

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NHTSA #: 11420186
mediumELECTRICAL SYSTEM
Filed: Dec 2020

My vehicle has 27400 miles and purchased april 4th 2018. My car battery light came on while driving. Took to dealership where I bought it.

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NHTSA #: 11385535
mediumELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Dec 2020

The brakes sometimes feel that they won't stop. The rotors are getting some deep lines on it.

NHTSA #: 11383272
mediumELECTRICAL SYSTEM
Filed: Sep 2019

Door locks will not stay lock doors will unlock when wet when you wash car you get water on doors car lock and unlock uncontrollably and in car wash and when it rains doors unlock them self's , dealer can not fix problem went there 6 times.

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NHTSA #: 11253037
mediumELECTRICAL SYSTEM
Filed: Aug 2019

Tl* the contact owns a 2018 dodge journey. The contact stated that the electrical system failed to operate or would operate on its own. The contact stated that the headlights and tail lights would sometimes illuminate on their own.

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NHTSA #: 11252451
mediumELECTRICAL SYSTEM
Filed: Jun 2019

Tl* the contact owns a 2018 dodge journey. The contact stated that the vehicle had electrical failures. While driving at night, the instrument panel lighting malfunctioned.

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NHTSA #: 11220858
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Jun 2019

The vehicles manual and digital speedometer will occasionally stop being in sync with each other making acceleration minimal...my vehicle only has 14k miles on it

NHTSA #: 11218265
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Filed: May 2019

When I went to dealership I knew I want a truck with 3rd row, I test drove the journey I picked out of what was offered when I test drove the first truck, it refused to shift from 1st to 2nd gear so we went back and drove the one I purchased.

NHTSA #: 11210684
mediumELECTRICAL SYSTEM
Filed: Apr 2019

The radio in this vehicle often will make a sudden loud noise mid-music and then shut down the system entirely for about a minute. It then starts back up as normal. This happens unpredictably about once a week since I purchased the vehicle around november.

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NHTSA #: 11194924
mediumELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jun 2018

After pcm and ecm recall repair, bluetooth system would not connect, check engine light on, touch screen radio malfunctioning while driving, eco color driveing tracker nolonger worked, the electronic gas miles was incorrect (exp: after puting gas in miles showed 115 until empty, drive 7 miles the car would show 70 miles to empty) both would malfunction while driving highway and city.

NHTSA #: 11103911
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Feb 2026

The backup camera displays upside down. Talking to other Dodge owners this seems to be a common problem. I Seema to me this is a defect that has the potential to be a safety hazard because it gives a distorted review

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NHTSA #: 11718291
lowELECTRICAL SYSTEM,WHEELS,ENGINE
Filed: Sep 2025

***Radio system not working properly no longer connecting properly to phone, sounds muffled to the receiver on the other end of call, audio connect is not allowing me to be heard and I got a brand new updated phone! Thinking that was the issue. It wasn’t the phone, there was a precious recall regarding system updates issues, that I saw on here, but I was never notified about it!!

NHTSA #: 11687707
lowELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
Filed: Jul 2025

It started with third brake light out, then,tail wipers intermittenly work, then camera not working- had to have someone watch the back of car to see also right inside light out AND Tailgate wont lock with rest of doors After looking on YOUTUBE this has been going on since 2012

NHTSA #: 11672554
lowELECTRICAL SYSTEM,BACK OVER PREVENTION
Filed: May 2025

The backup camera randomly works. When it does work, within minutes it slowly fades from a picture to a black screen.

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NHTSA #: 11660761
lowELECTRICAL SYSTEM
Filed: Apr 2025

Back up camera goes black

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NHTSA #: 11653995
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Jan 2025

In my journey my back up camera is the mirror not the center one. The thing is my mirror doing the same thing cant even see and idk how. Its all blurry the thing is the mirror looks really good and the camera.

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NHTSA #: 11640003
lowELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Filed: Dec 2024

While driving on the freeway some of the lights on my dash kit up and all the sudden my car would not go over 15 MPH. I tried to turn it off and turn it back on and it continued to do the same thing. I did have my grandkids in the car.

NHTSA #: 11628395
lowELECTRICAL SYSTEM
Filed: Aug 2024

Door locks Doors remain locked or unlocked. Key fob will not unlock or lock doors. Panel will not unlock or locked doors

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NHTSA #: 11606405
lowELECTRICAL SYSTEM
Filed: Jun 2024

The back up camera does not display an image. It will only show black, with a camera slashed out symbol.

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NHTSA #: 11591969
lowELECTRICAL SYSTEM,LANE DEPARTURE
Filed: Mar 2024

Back up camera stopped working just after manufacturer warranty expired. When car is in reverse the screen in the rear view indicates the camera isn't working

NHTSA #: 11574932
lowELECTRICAL SYSTEM
Filed: Jan 2024

The car will turn systems of the car off and own without anyone touching anything windows rolling up on their, traction turning off, and climate controls and A/C coming on by itself. I contacted Stellantis last year about this vehicle and received no substantial resolution. This exact thing happened when I owned a 2014 Dodge Journey and I submitted the same complaint.

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NHTSA #: 11567073
lowELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Oct 2023

The headlights in the "auto" position will turn on the headlights and then after 5 or so minutes of driving, the interior dash board will dim and brighten, and then the headlights turn off entirely. If you move them off the "auto" position, the headlights will not turn on even when switched to the headlights. When you switch back to auto, it puts the brights on instead of the standard headlights.

NHTSA #: 11549532
lowELECTRICAL SYSTEM
Filed: Mar 2022

Rear view mirror (known as backup camera failed prematurely, dodge corporate office is failing to recognize this an issue stating that if there was a recall for my VIN they would fix free of charge. This car is just barely over 3 years old and failing components that put me at risk as a driver when backup camera fails as it is very complex to see behind me while In reverse

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NHTSA #: 11456255
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Mar 2021

Backup camera malfunctioning shows up side down camera when working most times backup camera shows a silver screen flickering this is back over prevention equipment malfunctioning malfunctioning this is a major safety problem this issue happened all of a sudden the backup camera work perfectly the night before the next morning the camera would not work and has not worked since there are recalls for this issue on the 2018 dodge journey which exactly what mine is but my VIN says no recall the display appears on the rear view mirror

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NHTSA #: 11399059
lowELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
Filed: Dec 2020

3rd brake light functions when doors are closed and reverse camera turns off when headlights are on.

NHTSA #: 11383609
lowELECTRICAL SYSTEM
Filed: Oct 2020

The rear camera glitches, goes dark and doesn't come on.

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NHTSA #: 11363747
lowELECTRICAL SYSTEM
Filed: Jul 2020

The radio screen will freeze for a few hours, turning on and off the vehicle will not help. It also will give a hard time paring the bluetooth even after the paring device has been in the list for days or weeks.

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NHTSA #: 11338205
lowELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Jun 2020

I had pulled up to a stop light and the vehicle would not fully come to a stop so I depressed the break harder and as I release the brake the car took off and was steadily accelerating I turn the car off and got to a parking lot the tow truck driver had the same result when he tried to back the vehicle up to place it on the truck.

NHTSA #: 11327085
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: May 2020

The backup camera stopped working and the cabin lights within the car would not turn off, not even while driving. The lights would get brighter every time I hit the break making it dangerous driving in the dark and eliminated the use of the backup camera for safety.

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NHTSA #: 11323170
lowELECTRICAL SYSTEM
Filed: Feb 2020

Rear passenger side window does not go down. All other windows go down normally except for one window.

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NHTSA #: 11309957
lowELECTRICAL SYSTEM,SEAT BELTS,STRUCTURE
Filed: Mar 2019

The passenger side seat belt want lock, one week after we bought it the driver side. Back door will come open goin down the road .the dash started cracking 1 week after we bought it 9 days after we bought windsheild started cracking on driver side

NHTSA #: 11183621

Other 2018 Dodge Journey Issues