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2017 Dodge Journey Transmission Problems

26 owner-reported transmission complaints from NHTSA data

26
Complaints
Jan 2020Dec 2023
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (26)

criticalPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Jul 2019

My air keeps coming back on , not matter how many times that I turn it off. It comes back on by itself. The transmission slips and jerks on the back roads, highway and interstate.

NHTSA #: 11234450
criticalPOWER TRAIN
Filed: May 2018

The transmission is failing to shift. It shifts extremely hard and the reverse takes a few minutes to kick in or it doesn't work at all. Sometimes the vehicle will not shift at all.

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NHTSA #: 11097983
highPOWER TRAIN
Filed: Feb 2023

The contact owns a 2017 Dodge Journey. The contact stated that while driving at an undisclosed speed, the driveshaft detached from the rear axle. The vehicle was towed to the dealer; however, the vehicle was not repaired.

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NHTSA #: 11509574
highPOWER TRAIN,VEHICLE SPEED CONTROL
Filed: Feb 2021

My dodge journey had transmission failure along with the gas tank not being able to fill up to the f. My car jerked to move forward and the gas pedal would not cause the car to move forward. I brought the car to a dodge dealership and they took about a week and a half to fix it.

NHTSA #: 11398277
highPOWER TRAIN,ENGINE
Filed: Dec 2019

Tl* the contact owns a 2017 dodge journey. The contact stated that the vehicle failed to start and the transmission temperature gauge indicated that it was too hot to start. The contact stated that it could take ten to thirty minutes for the vehicle to cool down.

NHTSA #: 11289608
highPOWER TRAIN,SERVICE BRAKES,ENGINE
Filed: Aug 2019

This is a follow-up to 11244334 and 11243797. For background, the 2017 journey began stalling intermittently and not throwing a code (starting at about 23,500 miles). The stalling occurred during all driving conditions and speeds.

NHTSA #: 11245530
highPOWER TRAIN,ENGINE
Filed: Aug 2019

This is a continuation of 11243797. For background, the 2017 doge journey has been stalling intermittently starting at 23,000 miles most of the time not throwing a code. The dealership couldn't recreate the problem and without a code could not fix without a code.

NHTSA #: 11244334
highPOWER TRAIN,ENGINE
Filed: Aug 2019

The 2017 dodge journey stalls intermittently at all speeds and driving conditions. Stop and go in traffic, accelerating on the highway, coasting up a hill, starting from a stop in an intersection. Usually no codes are thrown.

NHTSA #: 11243797
mediumPOWER TRAIN
Filed: Jan 2025

Transmission is going out car has been taken care of it started over heating and you can feel it switching gears! Taken to shop was told Transmission needs to be replaced

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NHTSA #: 11635019
mediumPOWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Jul 2024

So on 7/1/24 our vehicle started overheating some. And then we had the check engine light to come on along with another light that looks like a lightning bolt inside an inside out parenthesis. So I research the symbol and it came back as an issue with the Electric Throttle Control which is also means there is a problem with the electric parking brake.

NHTSA #: 11598223
mediumPOWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Dec 2023

I bought my 2017 Dodge Journey in September 2021, as I was driving home I noticed an issue with acceleration. I would have my foot on the throttle and the vehicle would seemingly convulse, like accelerate then bow down and repeat. I brought It back to the dealership and they kept it for a week and returned my vehicle stating they couldn't figure out the issue.

NHTSA #: 11562119
mediumPOWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Nov 2023

As I was driving in March 2023 every light on the dashboard came on in the car. The car started shaking, the engine was very loud, the car speed slowed down than stopped, as I pressed the gas the car would not accelerate.

NHTSA #: 11553605
mediumPOWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Oct 2022

While driving at any speed the vehicle will start jerking and RPM's will rev way up and heat Guage will fluctuate like the car is going to over heat but immediately drops back down to normal, when I let off the gas the vehicle starts to slow down very quickly like if I was pushing the break pedal.

NHTSA #: 11487513
mediumPOWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Filed: Jun 2022

I took my car in for an engine knocking noise and was told that my motor needs to be replace. I was told that they have recalled all the other motors that were made during this time period but mine is not part of the recall.

NHTSA #: 11470859
mediumPOWER TRAIN
Filed: May 2022

The contact owned a 2017 Dodge Journey. The contact stated that while driving, the gear shifter moved without warning. The local dealer was not contacted.

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NHTSA #: 11464371
mediumPOWER TRAIN,ENGINE
Filed: Mar 2021

2017 dodge journey oil filter housing leak. Vehicle is persistent leaking oil. Chrysler dodge dealer claims there are 40,000 orders for this part in waiting and that the timetable for getting a replacement part is indefinite.

NHTSA #: 11399501
mediumPOWER TRAIN,UNKNOWN OR OTHER,ENGINE
Filed: Jun 2020

FOLLOW-UP TO #11289608 ON 12/17/2019; THE DEALER PERFORMED A SERVICE BULLETIN #18-078-17 & PCM UPDATE, #181906SZ AS RECOMMENDED BY STAR TECHNICIAN. STATES VEHICLE FUNCTIONING AS DESIGNED. TWO DIFFERENT DEALERSHIPS HAVE BEEN UNABLE TO DUPLICATE ISSUES. VEHICLE RAN GREAT 12/19 UNTIL MAY18, 2020. ON 2-HR TRIP, VEHICLE STALLED 4 TIMES-NO WARNING. IN DRIVE-THRU LINE WAITING, ENGINE CUT OFF - CAR WOULDN'T START. TOWED TO LOCAL DEALERSHIP, ROCKY TOP CDJR IN KODAK, TN - DIAGNOSTICS CODE PO171 FOR SENSOR - NOT COVERED, MY DIME FOR $273. DROVE HOME - NO ISSUES. ON 5/21/2020, CAR STARTED RIGHT UP AFTER FILLING UP, THEN DIED - NOT VACUUM ISSUE. TOW TRUCK DRIVER PUT CAR IN NEUTRAL MANUALLY TO TOW TO DEALERSHIP. SERVICE ADVISOR TOLD OF ISSUES. ON 5/25/2020, SERVICE ADVISOR CALLED-TECHNICIAN FOUND THE FUEL PUMP LOSING PRESSURE. FUEL PUMP MODULE AND FUEL PRESSURE MODULE REPLACED UNDER GOODWILL. RAN PERFECTLY, NO ISSUE. ON 6/11/2020, STARTED UP THEN DIED. TRANSMISSION TEMPERATURE GAUGE HOT, BUT NO ACTUAL TEMPERATURE SHOWN. A REMINDER THAT PLAGUED INTERMITTENTLY IN 2019 AND POSTED IN FIRST COMPLAINT TO NHTSB AND FCA. CAR TOWED ONCE AGAIN TO ROCKY TOP CDJR IN KODAK, TN - TECHNICIAN SAYS FUEL PUMP NO LONGER WORKING. TWO WEEKS OLD AND NOW NOT WORKING. PART IS BACK ORDERED TILL END OF MONTH?! NOW, HAVE RENTAL ON MY DIME. TODAY, 6/16/2020, SPOKE TO FIFTH (5TH) REPORTED FCA CASE MANAGER ON CONTINUING PROBLEMS. NO LONGER TRUST VEHICLE AND DEEPLY CONCERNED FOR MY SAFETY BECAUSE VEHICLE HAS YET TO BE FIXED. HAVE FOUND OTHER NHTSA COMPLAINTS DISTURBINGLY SIMILAR FROM 2018, 2019 AND 2020: #11113660 (CA), NEXT 3 ARE GA, SAME CAR #11243797, #11244334, #11245530 AND #11317210 (FL). ALWAYS ASKED IF THE VEHICLE IS FIXED...I DO NOT KNOW UNTIL IT'S NO LONGER GIVING ME PROBLEMS. MY VEHICLE IS STILL NOT FIXED...THERE IS SOMETHING INTERNALLY WRONG WITH THIS MODEL!!! *TR

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NHTSA #: 11329181
mediumPOWER TRAIN
Filed: Mar 2020

MY SON WAS DRIVING HOME AND THE CAR STARTED JERKING THEN SUDDENLY STOPPED. NO PRIOR INDICATION THAT THERE WAS A PROBLEM. HAD CAR TOWED TO MECHANIC & WAS TOLD TRANSMISSION IS HOT. $2100 TO REPAIR.

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NHTSA #: 11317210
mediumPOWER TRAIN
Filed: Jan 2020

Vehicle randomly started jerking and losing power as I drove home on the highway. Got it checked and said it was cam shaft position sensor bank 1. Got both sensors changed and did a relearn.

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NHTSA #: 11296661
mediumPOWER TRAIN,ENGINE
Filed: Jun 2018

Tl* the contact owns a 2017 dodge journey. While driving approximately 70 MPH, the contact decelerated while approaching a red light and the vehicle beganto hesitate. The vehicle was driven approximately four miles and, upon approaching another red light, the vehicle began hesitating again.

NHTSA #: 11101318
mediumPOWER TRAIN
Filed: Feb 2018

I noticed a vibration/hesitation around 40mph and took my car to the local pischke shop and they performed a reprogramming of the powertrain control module to the latest software. Unfortunately that reprogramming did not fix the problem and I was told to reach out to chrysler directly.

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NHTSA #: 11072907
mediumPOWER TRAIN
Filed: Oct 2017

Tl* the contact owns a 2017 dodge journey. The contact stated that while driving at various speeds, the gear shifter was easily moving independently. The failure recurred four times.

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NHTSA #: 11030780
lowPOWER TRAIN
Filed: Dec 2023

The transmission went out. You would hit gas, hear engine but wouldn’t go anywhere.

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NHTSA #: 11561440
lowPOWER TRAIN
Filed: Sep 2023

Transmission oil pump is faulty. It was recalled on the previous years

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NHTSA #: 11542931
lowPOWER TRAIN,UNKNOWN OR OTHER
Filed: Jan 2023

Vehicle transmission went out/ stopped working.

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NHTSA #: 11504076
lowPOWER TRAIN
Filed: Jun 2019

The transmission take off but it has sluggish in the transmission,and when slowing down the CVT seen like it not corresponding with it parts of changing. I'm assuming all the 2017 dodge journey has that problem but not reported.. My dodge journey sxt v6 the transmission for the 2017 dodge journey sxt v6 needs to look at for service for major problem occurred in the future.

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NHTSA #: 11222983

Other 2017 Dodge Journey Issues