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2012 Dodge Grand Caravan Fuel System Problems

20 owner-reported fuel system complaints from NHTSA data

20
Complaints
Jan 2020Dec 2016
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (20)

mediumFUEL SYSTEM, GASOLINE
Filed: Mar 2023

The contact owns a 2012 Dodge Grand Caravan. The contact stated he was unable to start the vehicle. The vehicle was not diagnosed or repaired. A dealer was not contacted. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000.

NHTSA #: 11510820
mediumFUEL SYSTEM, GASOLINE
Filed: Oct 2022

The contact owns a 2013 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the vehicle intermittently stalled with the check engine warning light illuminated. The contact self-diagnosed the vehicle with a faulty fuel pump relay for the Totally Integrated Power Module (TIPM). The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 120,000.

NHTSA #: 11490287
mediumFUEL/PROPULSION SYSTEM
Filed: Apr 2022

The TIPM has failed. It causes the fuel pump to randomly engage and drain the battery. It drained so low the key fob would not work and I needed a locksmith to get inside the vehicle to pop the hood. Our van has been at Lynwood Dodge since February 2022. it took over a month to diagnose and now they can not get the part. The estimate they have given me is around $2,300. That does not count two tows, a locksmith and replacing the fuel pump and a fuel related module around a month prior. The inspection was by the Dodge dealership. To my knowledge no manufacturer representative has checked this vehicle.

NHTSA #: 11462130
mediumFUEL/PROPULSION SYSTEM
Filed: Nov 2021

After many tries, the van wouldn't start. Finally started. Brought it to the mechanic. They said the pressure in the fuel pump would drop 15-20 psi and then raise back to spec. They replaced the fuel pump. Van still wouldn't start. Mechanic tested and found the fuel pump was not getting power from the TIPM control module, due to a faulty fuel pump relay. Mechanic said Dodge had issued an external fuel pump relay part due to the issue occurring in many vehicles, however a safety recall had not been issued. Mechanic installed the part and the van starts now. Seems like the fuel pump issue was known by Dodge and should be covered in a safety recall as the TIPM control module used is faulty. Instead of a safety recall, Dodge issued an external relay part to fix the faulty part, but then didn't cover the cost of it for its customers.

NHTSA #: 11440701
mediumFUEL/PROPULSION SYSTEM
Filed: Sep 2020

VEHICLE WOULD START AND RUN THEN COUPLE MINUTES LATER IT WOULD JUST CRANK AND CRANK WITH A NO START. THE AFTER A FEW MINUTES IT WILL, WITH A LONG CRANK, IT WILL START.. ONCE VEHICLE IS RUNNING, IT RUNS GOOD UNTIL YOU SHUT OFF THE VEHICLE. THEN IT JUST CRANKS AND CRANKS. SOMETIME BATTERY WOULD DIE FROM ALL THE CRANKING.. LET IT SET THEN CRANK AND IT STARTS AGAIN. SOMETIMES IT WON'T START FOR A DAY OR TWO. ALL TIME IT IS PARKED.

NHTSA #: 11360728
mediumFUEL/PROPULSION SYSTEM
Filed: Aug 2020

I WAS DRIVING FINE WITH THE KIDS AND ALL OF THE SUDDEN I FEEL LIKE MY VAN WANTS TO SHUT DOWN ON ME WHILE DRIVING. WENT TO THE PARK ONE DAY AND WHEN CAME BACK WITH THE KIDS THE CAR WOULD NOT START... I FINALLY( AFTER SEVERAL TRIES) GET IT TO START AND GOT HOME SAFE, THANKFULLY. THE NEXT DAY I GO GROCERY SHOPPING AND CAME BACK, THE VAN WOULD NOT START! NOW, I'M FRUSTRATED WITH THE KIDS AND GROCERIES OUT IN THE HOT WEATHER. FINALLY GET IT TO START AND DROVE HOME HOPING TO GET THERE SAFE. FRUSTRATED THINKING CANNOT AFFORD A MECHANIC AT THIS TIME AS I RECENTLY REPLACED THE WATER PUMP AND THAT WASN'T CHEAP. GOT HOME! AND THE NEXT DAY IT WOULD NOT START CALLED ASSISTANCE TO FIGURE OUT WHAT'S WRONG AND EXPLAINED THAT IT WASN'T THE BATTERY NOR THE ALTERNATOR, THERE'S NO CODE AND THAT IT WAS POSSIBLY THE TIPM AND THAT WAS GOING TO BE ABOUT A $1,200 IF NOT MORE TO REPLACE. EXPLAINED THAT GRAND CHEROKEE AND OTHER DODGE CAR HAD RECALLED IT BUT NOT THE DODGE GRAN CARAVAN

NHTSA #: 11348935
mediumFUEL/PROPULSION SYSTEM
Filed: Mar 2020

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND INTERMITTENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY WAS DEFECTIVE. THERE WERE ALSO BURN MARKS AROUND THE FUEL PUMP RELAY. DICK HANNAH JEEP LOCATED AT (3517 NE AUTO MALL DR, VANCOUVER, WA 98662 (360) 342-9650) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE CONTACT WAS PROVIDED THE COST OF $1273 FOR THE PARTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,660.*DT *TP*DT CONSUMER STATED VEHICLE STALLED ONE MORE TIME AFTER TAKING IT TO THE DEALERSHIP.*JB

NHTSA #: 11316094
mediumFUEL/PROPULSION SYSTEM
Filed: Jan 2020

I AM HAVING A PROBLEM WITH THE FUEL PUMP RELAY. THERE IS A RECALL ON THE DODGE VEHICLES BUT MY VIN WAS NOT AMONG THE LIST. WHAT STEPS SHOULD I TAKE TO FIX THE PROBLEM?

NHTSA #: 11298449
mediumFUEL/PROPULSION SYSTEM
Filed: Jan 2020

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD SHUT OFF HOWEVER, THE FUEL PUMP RELAY WAS RUNNING WITH THE IGNITION TURNED OFF AS A NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT. THE FAILURE WOULD DRAIN THE BATTERY AS THE BATTERY WAS REPLACED SEVERAL TIMES. THE VEHICLE WOULD ALSO STALL WHEN DRIVING AT 60-65 MPH WITHOUT WARNING ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO SUBURBAN CHRYSLER DODGE JEEP OF ANN ARBOR ( 3900 JACKSON RD, ANN ARBOR, MI 48103) WHOM ADVISED NO RECALLS ON THE VEHICLE. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC ADVISED THAT THE TOTAL INTEGRATED POWER MODULE (TIPM) WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

NHTSA #: 11296656
mediumFUEL/PROPULSION SYSTEM
Filed: Nov 2019

TROUBLE STARTING VAN. HAVE A $1200 TIPM ON ORDER. STRONGLY FEEL THIS SHOULD BE A RECALL ISSUE AS VAN COULD STALL WHILE DRIVING CAUSING A CRASH

NHTSA #: 11281725
mediumFUEL/PROPULSION SYSTEM
Filed: Nov 2019

I RECENTLY HAVE BEEN EXPERIENCING BATTERY DRAINAGE TO THE POINT OF NEEDING 2 BATTERY REPLACEMENTS. I THEN REALIZED THAT AFTER I TURN OFF MY VEHICLE THE FUEL PUMP IS STILL ON. I REPLACED THE FUSE AND RELAY ONLY TO STILL HAVE THE SAME PROBLEM. REPLACED THE FUEL PUMP AND THE PROBLEM IS STILL THERE. THIS VEHICLE STALLED ON MY THREE TIMES WHILE DRIVING TO EITHER WORK OR ON THE HIGHWAY WITH MY CHILDREN. THIS IS A SAFETY ISSUE AND I HAVE RAN OUT OF OPTION TO FIX IT. DODGE NEEDS TO FIGURE OUT THE CAUSE AND FIX IT.

NHTSA #: 11280434
mediumFUEL/PROPULSION SYSTEM
Filed: Sep 2019

TAMARA RECALL CAR WAS WORKING FINE ALL OF A SUDDEN IT WOULDN'T CRANK JUST MAKING CONSTANT CLICKING NOISE THE NOISE STOP WHEN I TURN THE KEY BACK SO I WENT TO GET IT CHECKED THEY TOLD ME IT WAS THE FUEL PUMP SO I CHECKED ON YOUTUBE FOR THE YEAR MAKE AND MODEL OF THE PROBLEM THE CLICKING NOISE SO COMES TO FIND OUT THE MAN ON YOUTUBE SET THAT A LOT OF GOOD CARS THE CARAVANS ACT LIKE THAT BUT PEOPLE ALWAYS THINK IT'S THE FUEL PUMP BUT IT DON'T BE THE FUEL PUMP IT IS THE RELAY AND IT SHOWED ME HOW TO DO A RELAY BYPASS WITH A WIRE SOON AS I PERFORM THE RELAY BYPASS MY CAR CRANK RIGHT UP BUT I KNOW THAT'S NOT GOING TO LAST AND TO ME THAT IS AN EXPENSIVE PART TO TRY TO FIX ON MY OWN

NHTSA #: 11255544
mediumFUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
Filed: Sep 2019

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE STARTED WHEN THE IGNITION WAS IN THE OFF POSITION AND DRAINED THE BATTERY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP RELAY AND THE TOTALLY INTEGRATED FUEL MODULE NEEDED TO BE REPLACED. THE FUEL PUMP WAS REPLACED, BUT THE FAILURE RECURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED, BUT DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 185,000.

NHTSA #: 11254432
mediumFUEL/PROPULSION SYSTEM
Filed: Jul 2019

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND HAD TO BE JUMPSTARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REPLACED THE BATTERY. IN ADDITION, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS DRAINING THE BATTERY. THE MECHANIC DIAGNOSED THAT THE RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO START AND WOULD HESITATE IN THE PROCESS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

NHTSA #: 11240630
mediumFUEL/PROPULSION SYSTEM
Filed: May 2019

THE FUEL PUMP STAYS ON AFTER THE VAN IS TURNED OFF AND THE KEYS ARE REMOVED, SOMETIMES IT WILL KICK OFF IF YOU REINSERT THE KEYS AND TURN IT OFF OTHER TIMES WE HAVE TO PULL THE FUSE TO MAKE IT KICK OFF. THIS HAS HAPPENED ON NUMEROUS OCCASIONS OTHER THAN TODAY. AFTER DOING RESEARCH I HAVE FOUND OUT IT'S A VERY COMMON OCCURRENCE IN DODGE CARAVAN AND ALSO THE TOWN AND COUNTRY.

NHTSA #: 11208797
mediumFUEL SYSTEM, GASOLINE
Filed: Oct 2018

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE WAS UNABLE TO START. THE CONTACT ALSO STATED THAT WHILE THE VEHICLE WAS BEING DRIVEN, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AN UNNAMED DEALER WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA #: 11144421
mediumFUEL/PROPULSION SYSTEM
Filed: Sep 2018

WHILE IN MOTION AT LOW SPEED THE ENGINE SUDDENLY STOPPED RUNNING AND COULD NOT BE IMMEDIATELY RESTARTED, UNABLE TO GET OUT OF THE LANE OR OFF TO THE SHOULDER. AFTER SEVERAL ATTEMPTS OF CYCLING THE KEY FOB OFF AND ON THE VAN STARTED AGAIN. IT IS FORTUNATE THAT THIS OCCURRED IN A VERY RURAL AREA WITH NO TRAFFIC. THIS IS A 2012 GRAND CARAVAN WITH APPROX. 90K MILES. MY HUSBAND RESEARCHED SIMILAR FAILURES OTHER DRIVERS HAVE EXPERIENCED WITH THE GRAND CARAVAN, HE BELIEVES IT IS LIKELY A FAILING FUEL PUMP RELAY. HE READ THAT MANY OTHER CHRYSLER VEHICLES HAVING THE SAME RELAY SYSTEM HAVE BEEN RECALLED BUT APPARENTLY NOT THE GRAND CARAVAN AS WE HAVE NOT RECEIVED A RECALL NOTICE IN THE MAIL.

NHTSA #: 11127956
mediumFUEL/PROPULSION SYSTEM
Filed: Jan 2018

THE VEHICLE DIDN'T START IN THE MORNING WHEN SWITCH ON I HAVE TO CALL TO THE BODY SHOP AND THEY FOUND OUT IT WAS THE FUEL PUMP THEY HAD TO CHANGE IT. I THING THAT FOR A CAR THAT IS ONLY 5 YEARS AND 71963 MILES IT IS TO SOON TO HAVE THAT KIND OF PROBLEMS .THE VEHICLE WAS STATIONARY ON A DRIVEWAY I DO HAVE A REPAIR INVOICE

NHTSA #: 11058352
mediumFUEL/PROPULSION SYSTEM
Filed: Apr 2017

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING, THE CONTACT NOTICED A STRONG ODOR OF FUEL EMITTING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE FUEL LINE WAS CORRODED AND CAUSING A LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

NHTSA #: 10980083
mediumFUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Filed: Dec 2016

STARTING SEPTEMBER 2016 WE NOTICED OUR LIGHTS WOULD GO ON FOR NO REASON AND OUR DOORS WOULD OPEN ON ITS OWN. WE INITIALLY CHALKED IT UP TO OUR KEY BEING FAULTY AND REPLACED THE BATTERIES, BUT EVERY SO OFTEN IT KEPT HAPPENING. IN OCTOBER OUR BATTERY DIED, WE FIGURED THE LAST TIME WE CHANGED IT WAS WHEN WE ORIGINALLY GOT THE VAN SO MAYBE IT WAS JUST TIME AND REPLACED IT. THEN IN NOVEMBER OUR CAR WOULD NOT START RIGHT AWAY. IT STARTED WITH HAVE TO CRANK ABOUT 2 TIMES. ESPECIALLY IN THE MORNING AFTER IT SAT UNUSED FOR A COUPLE HOURS, BUT THEN THROUGHOUT THE DAY IT WAS FINE. SOON THOUGH IT TOOK 5 TIMES BEFORE IT WOULD START SO WE TOOK IT INTO TO OUR MECHANIC TO SEE IF THERE WAS AN ISSUE. NOTHING REGISTERED ON THE COMPUTER, WE FIGURED MAYBE OUR FUEL LINES WERE CLOGGED AND WE DID A FLUSH. IT FIXED THE STARTING PROBLEM FOR ABOUT A WEEK AND THEN IT HAPPENED AGAIN. WE COULD HEAR OUR CAR CRANKING, BUT IT WOULD NOT START AND WE WOULD HAVE TO CRANK IT A COUPLE TIMES. THEN WHILE DRIVING OUR CAR JUST STOPPED. EVERYTHING SHUT DOWN, MIND YOU WHILE DRIVING DOWNHILL AT ABOUT 45 MPH. THE WHEEL LOCKED AND LUCKILY MY HUSBAND WAS DRIVING, HE WAS ABLE TO GET TO THE SIDE. WE TOWED OUR CAR TO THE MECHANIC WHO SAID NOW THE COMPUTER IS SAYING THE FUEL PUMP IS BAD. SO WE CHANGED THAT. OUR VAN WORKED PERFECTLY...FOR ONE DAY. THE NEXT MORNING IT WOULD CRANK, BUT NOT START. AFTER TOWING TO THE DEALERSHIP THEY STATED THE NEXT APPOINTMENT WAS IN JANUARY 2017 AND OUR VAN WOULD BE ON STANDBY. WE ARE FORTUNATE WE DID NOT HAVE TO WAIT THAT LONG TO HAVE THEM LOOK AT IT, BUT NOW THEY STATED WE NEEDED TO REPLACE THE BATTERY...AGAIN! THE PROBLEM WAS OUR TIPM. IT BASICALLY FRIED OUR BRAND NEW BATTERY. TOTAL COST FOR REPLACING JUST THE TIPM $1200!!!! THAT IS NOT INCLUDING $140 FOR DIAGNOSTICS AND $140 FOR A NEW BATTERY. HOW CAN THIS HAPPEN TO A CAR THAT IS ONLY 4 YEARS OLD? *TR

NHTSA #: 10935110

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