2002 Dodge Grand Caravan Equipment Problems
3 owner-reported equipment complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Equipment Recalls (1)
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.
Fix: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Owner Complaints (3)
CONSUMER REPLACED RADIO DUE TO MOISTURE DAMAGE WHICH CAUSED THE RADIO TO BURNOUT. *TS THE CONSUMER RECEIVED A RECALL NOTICE (04V531000) AFTER THE RADIO WAS REPLACED AND SENT THE ORIGINAL BILL TO THE MANUFACTURER FOR REIMBURSEMENT. THE CONSUMER CLAIM WAS DENIED BECAUSE THE RADIO WAS REPLACED WITH AN AFTERMARKET ONE. *NM
THE AIR CONDITIONER FUNCTIONS INTERMITTENTLY. ALL OF THE USUAL ITEMS WERE CHECKED, I.E. COMPRESSOR AND LINES CHECKED FOR LEAKS, SYSTEM CHARGED. THE DEALER HAS TOLD ME THAT THE PART THAT THEY NEED TO FIX THE PROBLEM IS, IN HIS WORDS, "ON DOUBLE SECRET BACK ORDER". HE SAID THAT THE STAR MASTER TECHS AT DAIMLER-CHRYSLER WILL NOT RELEASE THE PART YET BECAUSE THEY ARE NOT DONE CHECKING IT OUT TO SEE IF THERE ARE ANY OTHER ISSUES WITH THEM. HE ALSO STATED THAT HE HAS A STACK OF WORK ORDERS WITH A SIMILAR PROBLEM, ALL WAITING FOR THE A/C CONTROL MODULE (WHICH IS THE PART NEEDED APPARENTLY). NORMALLY IT WOULD NOT BE A PROBLEM, BUT MY WIFE DRIVES THE GRAND CARAVAN AND NORMALLY HAS OUR SONS IN THE CAR AND THE TEMPERATURES LATELY HAVE BEEN VERY HIGH CAUSING UNDUE STRESS ON HER AND THE CHILDREN.
LODGED A COMPLAINT WITH GOVERNMENT IMMEDIATELY AT WWW.NHTSA.DOT.GOV/HOTLINE -----ORIGINAL MESSAGE----- FROM: [XXX] ON BEHALF OF CND EVENING NEWS SENT: FRIDAY, DECEMBER 19, 2003 4:10 PM TO: [XXX] SUBJECT: FW: DODGE PROBLEM -----ORIGINAL MESSAGE----- FROM: [XXX] [MAILTO:[XXX]] SENT: THURSDAY, DECEMBER 18, 2003 7:36 PM TO: CND EVENING NEWS SUBJECT: DODGE PROBLEM HELLO MY NAME IS [XXX], I AM FROM BROOKLYN, NEW YORK. WHAT YOU'VE HAVE JUST REPORTED, ALSO HAPPEN TO HUSBAND [XXX] VEHICLE. THE ONLY THING IS THAT IT IS A 2002 CARAVAN. RIGHT NOW BROOKLYN DODGE SERVICE CENTER HAS OUR VEHICLE SINCE MONDAY 15 2003. WE'VE BEEN HAVING THESE PROBLEM SINCE MARCH 2002 TWO WEEKS AFTER WE BOUGHT THE VEHICLE. WE HAVE TRIED EVERYTHING TO RESOLVE THIS PROBLEM WITH DAIMLER-CHRYSLER. WE TOO ARE SEEKING THE HELP FROM A LAWYER THIS COMING MONDAY. PLEASE SEE THAT THE RIGHT PEOPLE GET THIS INFORMATION THAT THE GRAND CARAVAN HAS THESE PROBLEM AND MORE TOO. I WOULD LIKE THE NUMBER OR WEBSITE FOR THE NATIONAL HIGHWAY TRAFFIC AND SAFETY PLEASE. I AM [XXX] *LA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR