2000 Dodge Grand Caravan Latches & Locks Problems

DODGE CARAVANS DOOR SENSORS- I HAVE A 2000 DODGE GRAND CARAVAN, I PURCHASED THE VEHICLE USED ABOUT 3 YEARS AGO. DURING THE FIRST WINTER THE "DOOR OPEN" LIGHT WOULD FLASH AND DING AND THE DOORS WOULD UNLOCK AND RELOCK, OVER TIME IT HAS BECOME WORSE ESPECIALLY DURING COLDER SEASONS. I HAVE LOOKED INTO THIS MATTER AND HAVE READ COMPLAINTS THAT THIS HAS HAPPENED TO PEOPLE THAT JUST PURCHASED THEIR CARS BRAND NEW AND MANY MORE COMPLAINTS ALL OVER THE INTERNET. I DON'T UNDERSTAND WHY THIS IS NOT A RECALL AND BEING TAKEN CARE OF, I HAVE READ WHERE PEOPLE HAVE BEEN LOCKED OUT OF THERE CARS BECAUSE IT WOULD HAPPEN WHEN THEY STEPPED OUT OF THE CAR AND LEFT IT RUNNING. I HAVE 2 TODDLERS AND THE THOUGHT OF THAT SCARES ME, FOR EXAMPLE IF I TURN ON THE CAR TO WARM UP AND PUT THE KIDS IN THE CAR AND GO TO PUT GROCERIES IN THE BACK, AND THE CAR LOCKS UP. BESIDES THE THREAT OF GETTING LOCKED OUT, IT IS ABSOLUTELY ANNOYING TO BE DRIVING DOWN THE STREET AND TO HAVE THE DOOR ALARM CONSTANTLY GOING OFF AND THE DOORS LOCKING AND UNLOCKING. I HAVE LOOKED INTO GETTING THIS FIXED AND I WAS TOLD IT COULD BE AROUND $600 TO GET THE SENSORS REPLACED.....THAT IS JUST RIDICULOUS!!!!!!!!!!!!!!!!!!!!!!! *TR

SENT THE FOLLOWING COMPLAINT TO DAIMLERCHRYSLER: POWER LOCK FAILURE ON DRIVER AND PASSENGER DOORS, KNOW OF SAME EXACT ISSUE WITH ANOTHER 2000 DODGE DURANGO OWNER. DC RESPONSE: I REGRET YOUR DISSATISFACTION AND APPRECIATE THE TIME AND EFFORT YOU TOOK TO BRING THIS MATTER TO MY ATTENTION. COMMENTS LIKE YOURS ARE ONE WAY TO LEARN OF PROBLEMS THAT MAY DEVELOP AND IMPROVEMENTS DESIRED BY CUSTOMERS. THE INFORMATION RECEIVED IS USED IN PRODUCT DEVELOPMENT AND QUALITY ANALYSIS. UNFORTUNATELY, WE ARE UNABLE TO OFFER ASSISTANCE IN THIS MATTER AS THE VEHICLE HAS EXCEEDED THE TIME AND MILEAGE LIMITATIONS OF THE MANUFACTURER'S WARRANTY. I ALSO SEE THAT YOU DO NOT HAVE A SERVICE CONTRACT FOR COVERAGE. MY RESPONSE: IN REGARD TO YOUR REPLY, THIS DOES NOT SATISFY ME. IT SOUNDS AS THOUGH YOU REALLY DON'T CARE.... YOU DID STATE: "IMPROVEMENTS DESIRED BY CUSTOMERS. THE INFORMATION RECEIVED IS USED IN PRODUCT DEVELOPMENT AND QUALITY ANALYSIS..." WELL, THIS IS SOMETHING I WANT IMPROVED ON THE VEHICLE THAT I NOW HAVE. IS THERE ANY WAY TO APPEAL THIS? WHAT IS THE PROCESS I NEED TO GO THROUGH TO GET THIS TAKEN CARE OF? PLEASE DO NOT REITERATE THE LACK OF WARRANTY. DC REPLY: I RECEIVED YOUR EMAIL. I REGRET THAT YOU WERE NOT SATISFIED BY MY PRIOR EMAIL AND HAVE DOCUMENTED YOUR FEEDBACK. UNFORTUNATELY, YOUR EMAIL DOES NOT CONTAIN ANY INFORMATION THAT WOULD CAUSE A CHANGE IN THE PREVIOUS DECISION. THEREFORE, YOUR REQUEST MUST AGAIN BE RESPECTFULLY DECLINED. WE ALSO DO NOT HAVE AN APPEAL PROCESS AND THIS IS THE FINAL DECISION OF DAIMLERCHRYSLER. ANY FUTURE COMMUNICATION RELATED TO THIS ISSUE WILL BE RETAINED IN CORPORATE RECORDS. IF AT SOME FUTURE DATE WE CAN BE OF ASSISTANCE TO YOU, IN SOME OTHER AREA, PLEASE LET US KNOW.

MY 2000 DODGE GRAND CARAVAN HAS ON THREE OCCASIONS LOCKED ITSELF AFTER I CLOSED THE DRIVER DOOR. THE LOCKSMITH WHO CAME OUT AND THE REP I TALKED TO FROM CHRYSLER BOTH SAID THIS IS COMMON WITH THIS MODEL. IF THIS IS A COMMON PROBLEM, THERE SHOULD BE A RECALL. *JB