MyCarTSB

2000 Dodge Grand Caravan Airbags Problems

27 owner-reported airbags complaints from NHTSA data

27
Complaints
1
Recalls
8
Crashes
Jan 2004Dec 2002
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Airbags Recalls (1)

RECALLCampaign #04V480000

AIR BAGS

ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.

Fix: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Owner Complaints (27)

criticalAIR BAGS
Filed: Feb 2016

Your air bag warning light came on while driving at various speeds. A dealer diagnosed that the clock spring (a component that helps your air bags work properly) has failed and needs replacement. This means your air bags may not deploy correctly in a crash if the problem isn't fixed. Replacing the clock spring will restore proper air bag function.

NHTSA #: 10825557
criticalAIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
Filed: May 2015

While driving at 50 mph, your horn and cruise control stopped working, and your airbag warning light came on. This happened after the vehicle had been previously repaired under a safety recall for airbags. The vehicle was not diagnosed or repaired for this new issue.

NHTSA #: 10716674
highAIR BAGS
Filed: Nov 2020

Your airbag warning light stays on when you start the engine instead of turning off after a few seconds like it should. This indicates a problem with your airbag system that needs to be diagnosed. You'll need a mechanic to scan the airbag system with diagnostic equipment to identify the specific fault.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11373568
highAIR BAGS,EQUIPMENT ADAPTIVE/MOBILITY
Filed: Dec 2014

Your horn has stopped working, your airbag warning light is turning on and off randomly, and your cruise control has stopped functioning. These issues suggest a problem with your vehicle's electrical system or airbag control module. A technician will need to diagnose the wiring, connectors, and airbag system components to identify and repair the underlying cause.

NHTSA #: 10662893
mediumAIR BAGS
Filed: Nov 2012

TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT WHILE TURNING THE STEERING WHEEL A NOISE BEING EMITTED FROM THE STEERING COLUMN AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000 AND THE CURRENT MILEAGE WAS UNAVAILABLE.

NHTSA #: 10483601
mediumAIR BAGS
Filed: Jul 2009

CAMPAIGN I 04V480000, ACTION NUMBER EA04013. I CURRENTLY HAVE A NON FUNCTION AIRBAG AND HORN IN MY 2000 GRAND CARAVAN. I HAVE CALLED TWO LOCAL DEALERS THAT HAVE BOTH SAID I AM COVERED UNDER THE ABOVE RECALL, HOWEVER, THE REQUIRED PART HAS NO DATE FOR RE-STOCK. INTERESTINGLY, I CAN FIND THE PART WIDELY AVAILABLE ON THE INTERNET. SO I AM DRIVING A VEHICLE WITH A NON-FUNCTIONING AIR BAG, THAT WILL NOT PASS INSPECTION. SO I SEE IT AS CHRYSLER HAS FOUND A SIMPLE WAY TO AVOID CORRECTING A MANDATED RECALL SIMPLY BY NOT HAVING THE PART AVAILABLE TO THEIR DEALERS. IS THERE ANYTHING THAT CAN BE DONE ABOUT THIS? *TR

NHTSA #: 10276910
mediumAIR BAGS
Filed: Jul 2009

DEAR SIR'S, I MADE AN APPOINTMENT AND WENT TO THE DODGE DEALERSHIP TO HAVE A RECALL DEFECTIVE MAINTENANCE PERFORMED ON THE CLOCK SPRING IN MY 2000 DODGE GRAND CARAVAN, WHICH HAS MADE MY DRIVER SIDE AIRBAG INOPERABLE. THEY ADVISED ME THAT THE PART IS NOT IN STOCK AND THAT THERE ARE OVER 6,000 ON BACK ORDER. THEY GAVE ME A PHONE NUMBER TO CALL SO THAT COULD GET A REFERENCE AND OR CASE NUMBER. I WAS ADVISED THAT BY DOING THIS I WOULD BE COVERED. IS THERE FURTHER NEED FOR ANY OTHER ACTIONS ON MY PART? *TR

NHTSA #: 10276179
mediumAIR BAGS
CrashFiled: May 2007

TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HER VEHICLE WAS REAR ENDED ON JANUARY 28, 2007 WHILE IDLE AT A TRAFFIC LIGHT. THE VEHICLE REPAIR WAS PAID FOR WITH THE EXCEPTION OF THE CLOCKSPRING ASSEMBLY BECAUSE IT WAS UNDER A SAFETY RECALL. THE MANUFACTURER STATED THAT THEY WILL NOT REIMBURSE THE CONTACT BECAUSE THE CRASH CAUSED THE CLOCKSPRING TO FAIL. THE CONTACT'S INSURANCE COMPANY WILL NOT REIMBURSE THE CONTACT BECAUSE THE MANUFACTURER WILL NOT PROVIDE A LETTER STATING THAT THE CRASH CAUSED THE CLOCKSPRING TO FAIL, NOT THE SAFETY RECALL. THE CONTACT STATED THAT SHE NEVER RECEIVED A SAFETY RECALL NOTICE BEFORE THE VEHICLE WAS REPAIRED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 118,000 AND FAILURE MILEAGE WAS 115,000. THE FAILURE OF THE CLOCKSPRING CAUSED THE HORN AND CRUISE CONTROL NOT TO WORK. UPDATED 06/15/07.*JB

NHTSA #: 10190494
mediumAIR BAGS
Filed: Aug 2006

2000 DODGE GRAND CARAVAN CLOCKSPRING FAILED. MECHANIC NEVER TOLD CONSUMER OF RECALL. *KB THE CLOCKSPRING IN THE CONSUMER VEHICLE FAILED AND THE CONSUMER HAD IT REPLACED. SEVERAL MONTHS LATER THE CONSUMER READ ABOUT A CLOCKSPRING RECALL ON THE CHRYSLER WEBSITE. THE CONSUMER WAS NEVER NOTIFIED OF ANY RECALL AND HAS BEEN AT THE SAME ADDRESS SINCE PURCHASING THE VEHICLE. THE CONSUMER SUBMITTED THE INVOICE FOR REIMBURSEMENT PER THE MANUFACTURER BUT ONLY RECEIVED PARTIAL REIMBURSEMENT. *NM

NHTSA #: 10165805
mediumAIR BAGS,VEHICLE SPEED CONTROL
Filed: May 2006

AIR BAGS AND CRUISE CONTROL FAILED ON 2000 DODGE GRAND CARAVAN. *JB

NHTSA #: 10157769
mediumAIR BAGS
Filed: Feb 2006

THE AIRBAG LIGHT CAME ON WHEN DRIVING MY 2000 GRAND CARAVAN. THE LIGHT SEEMS TO COME ON WHEN MAKING A LEFT TURN, BUT AT TIMES IT STAYS ON FOR A WHILE, THEN GOES OUT; THEN AT TIMES IT STAYS ON FOR A WHILE, AND THEN GOES OUT. NO SET PATTERN. *JB

NHTSA #: 10150298
mediumAIR BAGS
Filed: Aug 2005

DT: THERE WAS A RECALL FOR THE CLOCK SPRING/ AIR BAG. THE CONSUMER TOOK VEHICLE TO THE DEALERSHIP AND REPLACED IT. THE REPAIR WORK WAS DONE ON 8-22-05. THEY TOLD CONSUMER THAT IF THE AIR BAG LIGHT STAYED ON INDICATING THERE IS A PROBLEM. THE REPAIR WORK TOOK LONGER THAN THE RECALL NOTICE STATED THAT IT WOULD. AFTER THEY DID THE RECALL REPAIRS THERE WAS A PROBLEM WITH THE AIR BAG LIGHT FUSE BLOWING. THEY REPLACED THE FUSE AND IT BLEW AGAIN. THEY FOUND THAT THERE WAS A PROBLEM WITH THE MODULE. THE CONSUMER HAS NOT HAD THE MODULE REPLACED. WHEN THE CONSUMER CONTACTED THE MANUFACTURER, THEY TOLD HIM THAT THE MODULE PROBLEM WAS NOT PART OF THE RECALL, AND THEY WOULD GIVE HIM SOME KIND OF DISCOUNT FOR THE PROBLEM WITH THE MODULE. THE CONSUMER STATED THE AIR BAG WAS NOT WORKING. CONSUMER FELT THAT THE PROBLEM WITH THE MODULE DID NOT COME ABOUT UNTIL HE HAD THE RECALL WORK DONE. *AK

NHTSA #: 10133746
mediumAIR BAGS
CrashFiled: Jan 2005

WHILE DRIVING 55 MPH, THE CONSUMER HIT A DEER. THE AIR BAG DID NOT DEPLOY. HOWEVER, THE CONSUMER RECEIVED A RECALL LETTER REGARDING THE CLOCK SPRING. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB

NHTSA #: 10108523
mediumAIR BAGS
Filed: Dec 2004

AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE RECALL WAS NOT FOR THIS VEHICLE. *AK *TC

NHTSA #: 10099800
mediumAIR BAGS
CrashFiled: Nov 2004

CONSUMER RECEIVED RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING FAILURE FROM THE MANUFACTURER. HOWEVER, 1 YEAR AGO VEHICLE WAS IN AN ACCIDENT. VEHICLE WAS TOTALED. ALSO, UPON IMPACT, AIR BAGS DID NOT DEPLOY.*AK

NHTSA #: 10099877
mediumAIR BAGS
Filed: Sep 2004

AIR BAG SENSOR LIGHT STAYS ON AND AS A RESULT THE CRUISE CONTROL AND HORN MALFUNCTIONED. CONSUMER WAS CONCERNED THAT THE AIR BAGS WOULD NOT DEPLOY UPON IMPACT. *AK

NHTSA #: 10083928
mediumAIR BAGS
Filed: Aug 2004

WHILE DRIVING CONSUMER NOTICED THAT SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK

NHTSA #: 10087294
mediumAIR BAGS
Filed: Jul 2004

AIRBAG WARNING LIGHT CAME ON DURING TRIP. CRUISE CONTROL WORKED ONLY INTERMITTENTLY THEN QUIT WORKING COMPLETELY. AIRBAG WARNING LIGHT STAYS ON NOW. *LA

NHTSA #: 10080839
mediumAIR BAGS,VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM
Filed: May 2004

I HAVE A 2000 DODGE GRAND CARAVAN. I AM QUITE CERTAIN MY CLOCKSPRING HAS BROKEN AND MY AIRBAG LIGHT STAYS LIT ALL THE TIME, AND MY HORN AND CRUISE CONTROL DOES NOT WORK.*AK I BELIEVE CHRYSLER HAS NOT ISSUED A RECALL FOR THE 2000 MODEL, BUT ONLY FOR THE 1996-1998 MODELS. YET SEARCHING THE WEB REVEALS MANY, MANY PROBLEMS WITH THE 2000 MODELS AS WELL. THIS IS A SAFEY ISSUE CAUSES BY CHRYSLER'S EQUIPPMENT AND SHOULD BE A PROVIDED FREE REPAIR. CHRYSLER DOES NOT OFFER TO REPAIR IT FOR FREE. I AM CURRENTLY OUT OF MY PRINTING CAREER AND AM HAVING DIFFICULTY FINDING WORK AGAIN, SO THE $250 PLUS TO HAVE THIS REPAIRED IS A HEAVY LOAD AT THIS TIME. CHRYSLER SHOULD TAKE CARE OF THIS FOR ALL THE 1999 AND 2000 MODELS AS WELL. I KNOW THE NHTSA IS INVESTIGATING THIS, BUT WITH HUNDREDS OF COMPLAINS ALREADY FILED, HOW MUCH MORE INFORMATION DOES IT NEED TO ACT? I DONT KNOW THE PROCESS, BUT WHAT SHOULD I DO NOW? THIS IS A SAFTEY ISSUE, AND THIS IS OUR FAMILIY VEHICLE. PLUS, THE ANNUAL INSPECTION IS COMING UP IN LESS THAN 4 MONTHS, AND IT WILL NOT PASS WITHOUT THE HORN AND CRUISE AND AIRBAG BROKEN. THANK YOU FOR ANY INFORMATION AND ADVICE YOU CAN GIVE ME. THANKS AGAIN! JOHN CALOGRIDES

NHTSA #: 10068263
mediumAIR BAGS,EQUIPMENT
CrashFiled: Mar 2004

MY WIFE WAS INVOLVED IN AN ACCIDENT ON A 4 LANE ROAD AND WAS GOING APPROXIMATELY 40-45 MPH WHEN SHE HIT ANOTHER VEHICLE WITH ALMOST NO BRAKING INVOLVED. NEITHER THE DRIVE OR PASSENGER AIRBAG DEPLOYED. THIS WAS A MAJOR SELLING POINT WHEN WE PURCHASED THIS VEHICLE SINCE WE WOULD BE USING IT TO TRANSPORT OUR FAMILY. IF THESE DO NOT WORK THEN THE CHRYSLER CORPORATION SHOULD DO EVERYTHING TO THE BEST OF IT'S ABILITY TO ENSURE THAT ANYONE THAT BUYS THEIR PRODUCTS SHOULD GET WHAT THEY HAVE PAID FOR. *JB

NHTSA #: 10062326
mediumAIR BAGS
Filed: Feb 2004

I OWN A 2000 DODGE CARAVAN. I RECENTLY HAD TO REPLACE A FAULTY CLOCK SPRING. THIS IS SOMETHING THAT HAS BEEN RECALLED ON EARLIER MODELS AND WAS PREVIOUSLY UNDER LIFETIME WARRANTY. I HAVE 53,000 MILES ON THE CAR AND DO NOT FEEL THIS SHOULD HAVE BEEN DEFECTIVE. *JB

NHTSA #: 10056625
mediumAIR BAGS,ELECTRICAL SYSTEM
Filed: Jan 2004

I LIKE TO FILE A COMPLAINT REGARDING 2000 DODGE GRAND CARAVAN. THIS VEHICLE HAS EXPERIENCED THE SAME PROBLEM OTHER OWNERS HAVE COMPLAINED ABOUT REGARDING THE HORN AND AIR BAG NOT FUNCTIONING DUE TO A DEFECTIVE CLOCKSPRING HARNESS. CHRYSLER HAS REFUSED TO RECALL THIS COMPONENT OR ACKNOWLEDGE THIS AS A SAFETY ISSUE OTHER THAN SAYING IT SHOULD BE FIXED. MOST MINI-VAN OWNERS TRANSPORT FAMILIES IN THESE VEHICLES AND IT IS A SHAME THAT CHRYSLER WON'T DO ANYTHING ABOUT IT. *LA

NHTSA #: 10052369
mediumAIR BAGS
Filed: Dec 2002

CONSUMER WAS INVOLVED IN AN ACCIDENT IN WHICH THE AIR BAGS FAILED TO DEPLOY. *JB

NHTSA #: 568375
mediumAIR BAGS
CrashFiled: May 2001

CONSUMER WAS TRAVELING 45MPH ON HIGHWAY IN A SINGLE LANE, AND VEHICLE IN FRONT STOPPED SUDDENLY. CONSUMER'S VEHICLE HIT ANOTHER VEHICLE FROM BEHIND, AND DUAL AIRBAGS DIDN'T DEPLOY. SHE WILL CONTACT DEALER. *AK

NHTSA #: 889335
mediumAIR BAGS
CrashFiled: Apr 2001

CONSUMER WAS TRAVELING ABOUT 35MPG ON A SIDE STREET AND ANOTHER VEHICLE RAN A STOP SIGN AND RAN INTO SIDE OF CONSUMER'S VEHICLE. VEHICLE WAS TOTALED. DRIVER'S SIDE AIRBAGS DIDN'T DEPLOY, AND THERE WERE NO INJURIES. *AK *JB

NHTSA #: 885193
mediumAIR BAGS
CrashFiled: Mar 2001

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

NHTSA #: 743022
mediumAIR BAGS
CrashFiled: Mar 2001

VEHICLE WAS STOPPED AND REAR ENDED, NEITHER AIRBAG DEPLOYED. DAMAGE SO FAR $ 10000.00, VEHICLE STILL AT DEALER. *AK ONE PERSON WAS INJURED IN THE ACCIDENT. *JB

NHTSA #: 883151

Other 2000 Dodge Grand Caravan Issues