2020 Dodge Durango Cruise Control Problems

I just bought a 2020 Dodge Durango GT PLUS AWD on Thursday 10/19/2023. On Saturday 10/21/2023 while driving this vehicle on the highway, it started accelerating on its own. I had not used the cruise control and was not attempting to use it. It accelerated from 42 mph to 65 mph with no assistance from me. I used the brake and it did slow down. However, every time that I removed my foot from the brake it would continue to speed up again. I drove approximately 10-15 miles to the dealership right then and the entire time I did not touch the accelerator. While exiting the off ramp, the car continued to attempt to accelerate so I had to continuously hold the brake pedal. As I merged onto the road off the highway, it stopped accelerating so I pressed the gas and it started to sputter and not accelerate. I put my hazard lights on and as I'm attempting to coast to the side of the road, the car began accelerating on its own again. Luckily, I was almost at the Dodge jeep dealer. I made it to the dealership and a manager drove the vehicle in the parking lot and it continued to speed through the parking lot on its own. The vehicle was left with the service department. I bought this vehicle as a safer and more comfortable vehicle for my [XXX] mom to drive and ride. Now I'm scared for her to drive it or ride in it. If she was the driver and this occurred, I wonder what the outcome might have been. It's still in service so I have no idea what the problem it. The message board did show 2 messages as this was occurring. Service throttle control and push start has been disabled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 DODGE DURANGO. The contact stated that while driving approximately 55 mph with the cruise control on but not engaged. The contact stated they attempting to accelerate the vehicle however the vehicle had a delayed response. As they passed the vehicle they felt the engine shift underneath their feet. The contact stated that when they removed their pressure off the accelerator pedal they felt the vehicle accelerator activate on its own accord. The vehicle felt as though it activated the cruise control as if it was driving on its own causing the contact to attempt to apply the brakes however the vehicle failed to stop. The contact floored the brakes however they failed. The contact had to avoid other traffic. The contact stated that during this time they often came within the 3 feet parameter for the Collision Warning to activate however it failed to do so each time it should have. They put their foot on the accelerator where a warning light that stated service regarding speed warning light. The contact lifted the accelerator backwards with their foot to release some of the pressure and pressed the brake at the same time for the vehicle to eventually relieve its own control where the contact was able to control the vehicle. The contact stated that it wasn't till about three minutes later they were able to pull over and come to a stop. The contact had taken the vehicle to the dealer who were unable to locate the service history. The vehicle had not been diagnosed and or repaired. The contact spoke with the manufacturer and a case was opened. The approximate failure mileage was 26,7500.