2008 Dodge Durango Equipment Problems

TL* THE CONTACT OWNS A 2008 DODGE DURANGO. WHILE DRIVING AT 35 MPH, THE AIR CONDITIONER WAS ACTIVATED BUT THE AIR VENTS BLEW HOT AIR. IN ADDITION, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM UNDERNEATH THE GLOVE COMPARTMENT. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES. THE TECHNICIAN DIAGNOSED THAT THE EVAPORATOR COILS AND AIR CONDITIONER LINE SEALS NEEDED TO BE REPLACED. IN ADDITION, THE DEALER RECHARGED THE VEHICLE SYSTEM WITH FREON AND STATED THAT DYE NEEDED TO BE ADDED TO THE SYSTEM. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT OUT A SPECIALIST MULTIPLE TIMES TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 1,500. MA 10/6 UPDATED 12/05/2017*CN

TL*THE CONTACT OWNS A 2008 DODGE DURANGO. IMMEDIATELY AFTER PURCHASING THE VEHICLE, SHE NOTICED THAT HER BACK-UP CAMERA WAS INOPERATIVE. SHE NOTIFIED THE MANUFACTURER AND A REPRESENTATIVE STATED THAT NO REPLACEMENT PARTS WERE AVAILABLE, THEY DO NOT HAVE A SUPPLIER; THEREFORE, THEY CAN NOT GIVE AN ESTIMATE OF WHEN THE PARTS WILL BE AVAILABLE. THE FAILURE MILEAGE WAS 16 AND THE CURRENT MILEAGE WAS 4800. UPDATED 09/10/08 *BF UPDATED 09/11/08 *JB