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2004 Dodge Durango Seat Belts Problems

10 owner-reported seat belts complaints from NHTSA data

10
Complaints
Jan 2012Dec 2008
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (10)

mediumSEAT BELTS
Filed: Jun 2012

THE SEAT BELT FASTENER FELL APART. PLASTIC CASING SEPARATED AND COMPONENTS THAT LOCK SEAT BELT INTO FASTENER FELL OUT. THIS IS IN THE THIRD ROW WHICH IS USED RARELY. QUICK SEARCH ONLINE SHOWS THAT THIS SEEMS TO BE A FREQUENT PROBLEM THAT HAS NOT BEEN ADDRESSED BY A RECALL. CONSIDERING THE BACK SEAT (THIRD ROW) IS PRIMARILY FOR CHILDREN GIVEN THE LIMITED LEG ROOM IT IS ESPECIALLY CONCERNING. *JS

NHTSA #: 10461112
mediumSEAT BELTS
Filed: Jan 2012

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THE DRIVER SIDE SEAT BELT FAILED TO UNLOCK AND WAS CUT IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,543 AND THE CURRENT MILEAGE WAS 85,553.

NHTSA #: 10445583
mediumSEAT BELTS,ELECTRICAL SYSTEM
Filed: Nov 2009

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. IN SEPTEMBER 2009 SHE NOTICED SMOKE COMING FROM THE ELECTRICAL INSTRUMENT PANEL. A LOCAL MECHANIC STATED THAT THE FAILURE WAS CAUSED BY PLASTIC WITHIN THE CLUSTER PANEL. THE DEALER STATED THAT THE FAILURE WAS REPAIRED PER RECALL 07V092000 ELECTRICAL SYSTEM: INSTRUMENT PANEL; HOWEVER, WHEN THE VEHICLE WAS TOWED TO THE DEALER THEY FOUND THAT THE RECALL WAS NOT REPAIRED. AFTER THE DEALER REPAIRED THE INSTRUMENT CLUSTER THE HORN AND SEAT BELT FAILED TO OPERATE NORMALLY. THE DEALER STATED THAT FAILURE WAS NOT CAUSED BY THE RECALL REPAIR; THEREFORE, THEY ARE NOT RESPONSIBLE. THE FAILURE AND THE CURRENT MILEAGE WERE NOT AVAILABLE. UPDATED 12/30/09 *CN ALSO WHEN THE CONSUMER UNLOCKED THE VEHICLE MANUALLY, THE ALARM GOES OFF AND WILL NOT STOP. UPDATED 12/30/09

NHTSA #: 10292901
mediumSEAT BELTS
Filed: Aug 2009

THE OUTBOARD POSITION SEATBELT SYSTEMS IN THE MIDDLE SEAT HAS THE PLASTIC LATCH COVER MISSING. THE METAL OF THE LATCH IS THE ONLY REMAINING PART OF BOTH OUTBOARD LATCHES. THIS WAS NOTICED WHEN I WENT TO INSTALL A CHILD RESTRAINT IN THE VEHICLE. I HAVE SPOKEN TO OTHER OWNERS WHO HAVE HAD THE SAME ISSUE. *TR

NHTSA #: 10281132
mediumSEAT BELTS
Filed: Dec 2008

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE CONTACT WAS INSTALLING THE CHILD SEAT IN THE VEHICLE, THE SEAT BELT LATCH PLATE CRACKED. THE CHILD SEAT COULD NOT BE INSTALLED. SHE STATED THAT THIS WAS THE THIRD SEAT BELT TO FAIL IN THE SAME MANNER. THE FIRST REPAIR WAS MADE UNDER WARRANTY. THE SECOND REPAIR WAS PAID FOR BY THE MANUFACTURER. THE VEHICLE WAS TAKEN TO THE DEALER AND THE PART FOR THE REPAIR WAS ORDERED. THE MANUFACTURER STATED THAT THE SEAT BELT WOULD BE REPAIRED FOR FREE BECAUSE IT WAS A SAFETY ISSUE. THE FAILURE MILEAGE WAS 62,200 AND CURRENT MILEAGE WAS 62,223. UPDATED 12/17/08. *LJ UPDATED 12/18/08. *JB

NHTSA #: 10250235
mediumSEAT BELTS
Filed: Jul 2007

TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE CONTACT'S SON WAS SITTING IN THE CENTER OF THE MIDDLE ROW SEATS, THE SEAT BELT BEGAN TO TIGHTEN AROUND HIS STOMACH. HE SUFFERED BRUISING AND WHELPS ON HIS STOMACH. EVERY TIME HER SON MOVED, THE SEAT BELT GREW TIGHTER. THE CONTACT STATED THAT THE RELEASE BUTTON FAILED TO RELEASE THE SEAT BELT AND SHE HAD TO CUT THE SEAT BELT TO FREE HER CHILD. SHE CONTACTED A DODGE DEALER IN HER AREA, BUT THEY COULD NOT EXPLAIN THE FAILURE. THE NUMBER OF CYLINDERS, ENGINE SIZE, AND A VALID VIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 60,000.

NHTSA #: 10197686
mediumSEAT BELTS
Filed: Sep 2006

DT*: THE CONTACT STATED THE SEAT BELTS IN REAR HAD A PLASTIC PIECE IN THE BELT BUCKLE THAT FRACTURED. THE DEALER DETERMINED THE BROKEN PIECE WAS COSMETIC AND WAS NOT A SAFETY DEFECT BUT THE CONTACT DISAGREED. UPDATED 11/9/2006 - *NM

NHTSA #: 10167717
mediumSEAT BELTS,EQUIPMENT
Filed: Mar 2006

I HAVE A 2004 DODGE DURANGO SLT FROM THE BEGINNING TO PRESENT I HAVE REPLACED THE SEAT BELT COVER A WHOPPING "4" TIMES AND HAVE TO DO IT AGAIN. IT IS MADE OF PLASTIC INCLUDING THE HOOKS ON THE BACK SO EVERYTIME THE SEAT BELT TAPS ON IT JUST RIGHT IT SNAPS THE PLASTIC BRACKETS ON THE BACK AND OFF IT FALLS. I HAVE ALSO HAD TO REPLACE THE STEREO AND AM ABOUT TO DO IT AGAIN. IT SOUNDS LIKE IT IS TRYING TO FEED THE CD. WHEN YOU SHUT THE FRONT PASSENGER DOOR, IT STOPS. *NM

NHTSA #: 10151814
mediumSEAT BELTS
Filed: Sep 2005

DT: THE CONTACT STATED TWO SEAT BELTS BROKE. SHE NOTICED THIS ABOUT 2 WEEKS AGO. PRIOR TO THIS THE PLASTIC PIECE ON THE SEAT BELT THAT HELD THE BELT TIGHTLY DID NOT DO ITS JOB. THE SEAT BELTS BROKE WHILE THEY WERE INSTALLING CAR SEATS. ONE SEAT BELT BROKE IN THE MIDDLE SEAT , AND THE OTHER IN THE THIRD SEAT. THERE WAS A PLASTIC PIECE ON THE BUCKLE PORTION. ON ONE SEAT BELT THE PLASTIC PIECE CAME COMPLETELY OFF, AND THE OTHER SEAT BELT JUST HAD A CRACK IN IT. THE CONTACT TOOK VEHICLE TO THE DEALER, AND THEY WERE GOING TO FIX IT FREE OF CHARGE. ALSO, CONTACTED DAIMLER/CHRYSLER. *AK *NM

NHTSA #: 10132282
mediumSEAT BELTS
Filed: Feb 2005

WHEN MY WIFE PUTS THE SEAT WHERE IT IS COMFORTABLE FOR HER THE BACK OF THE SEAT RUBS AGAINST THE SEATBELT RETRACTOR, PREVENTING IT FROM RETRACTING AND LEAVING THE BELT LOOSE. *JB

NHTSA #: 10110040

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