2009 Chevrolet Impala Body & Structure Problems
10 owner-reported body & structure complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (10)
Water collected under your car and caused the support frame to rust through completely. When you used the manufacturer's scissor jack to change a tire, the rusted frame collapsed, damaging the frame and making your driver's side door unable to open. This could trap you in the vehicle during an emergency.
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Your car's frame has developed rust in multiple areas, with some spots rusted almost completely through the metal. A Chevrolet dealer confirmed this rust damage. Even though you've kept the car garaged and regularly washed it with undercarriage cleaning, the frame deterioration has still occurred. Addressing this would typically require professional rust repair or frame replacement, depending on the severity of the damage.
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THE PROBLEM WITH OUR VEHICLE IS OUR KEY FAB AND THE FRONT-DOOR BUTTON WILL NOT UNLOCK OUR BACK DOORS; AS WELL AS HAVING OUR DOORS LOCK AUTOMATICALLY WHEN YOU SHIFT TO DRIVE, THEY WILL NOT OPEN AFTERWARDS. MY WIFE HAS TO CLIMB THE BACK SEATS TO UNLOCK THEM MANUALLY BUY LIFTING THEM OR ROLLING DOWN THE WINDOWS.
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO OPEN FROM OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHEN THE DIRECTION OF THE AIR FLOW CHANGED FROM THE AIR CONDITIONER, A LOUD KNOCKING NOISE EMITTED FROM THE DASHBOARD. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 106,000. UPDATED 10/07/16*LJ *TR
THE DASH BOARD ON MY CAR IS CRACKED AROUND WHERE THE FRONT PASSENGER AIR BAG COMES OUT. I FEEL IT IS A HUGE SAFETY HAZARD FOR WHEN THE AIR BAG NEEDS TO DEPLOY. I FEEL THE CRACKED DASH BOARD MAY TURN INTO A SHARD OF HARD PLASTIC THAT COULD EITHER PIERCE THE AIR BAG OR HURT THE CORRESPONDING PASSENGER. I HAVE DONE RESEARCH AND SEEN THAT THIS ISSUE IS PREVALENT IN GENERAL MOTOR VEHICLE MODEL YEARS 2007-2013. NUMEROUS REPORTS HAVE BEEN MADE TO GENERAL MOTORS IN REGARDS TO THIS CRACKING. GENERAL MOTORS HAS DECLINED TO COMMENT TO EACH AND EVERY CLAIM BUT HAVE OFFERED SOME CUSTOMERS A HEFTY DISCOUNT TO REPLACE THEIR DASH. THE MAIN CALL TO ACTION HERE IS SAFETY. DASHES THAT ARE CRACKED IN PLACES AROUND THE PASSENGER AIRBAG CAN BECOME FLYING PROJECTILES IN THE EVENT OF AN ACCIDENT WHERE THE PASSENGER OR SIDE IMPACT AIRBAG DEPLOYS. PREVIOUSLY STATED, GENERAL MOTORS OBVIOUSLY RECOGNIZES THIS AS A PROBLEM BEING THAT IT HAS OFFERED PERSISTENT CUSTOMERS, WHO BRING UP THE VALIDITY OF SAFETY CONCERNS, A REPLACEMENT FOR $200 TO FREE. PLEASE HELP ME BRING THIS ISSUE TO LIGHT BY MAKING THIS AN ACTIVE RECALL ITEM. THANK YOU. *TR
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT ALL FOUR DOORS ON THE VEHICLE WOULD NOT UNLOCK AND LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE TECHNICIAN STATED THAT THE DOOR LOCK MECHANISM WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO CHECK THE OIL LEVEL, THE HOOD LID WAS OPEN AND INADVERTENTLY CRASHED DOWN ONTO THE CONTACT'S HEAD WITHOUT WARNING. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE TECHNICIAN EXPERIENCED THE SAME FAILURE AND REPLACED THE HINGE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT HEARD AN ABNORMAL NOISE NEAR THE PASSENGER SIDE OF THE VEHICLE AFTER THE FRONT DRIVER SIDE DOOR WAS OPENED. WHEN THE VEHICLE WAS STARTED, THE NOISE INCREASED AND SUDDENLY STOPPED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE DOOR ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
A DEAD BATTERY AT THE AIRPORT PARKING LOT IN A 2009 CHEVROLET IMPALA MAY NOT SEEM LIKE A PROBLEM, HOWEVER THERE IS NO MECHANICAL TRUNK RELEASE FROM INSIDE THE VEHICLE AND MY BACK SEAT DOESN'T FOLD DOWN, SO I COULDN'T CRAWL INTO THE TRUNK TO TRIP THE EMERGENCY RELEASE, I WAS UNABLE TO GET TO MY JUMPER CABLES. THEN WHEN I TRIED TO GET THE KEY OUT OF THE IGNITION TO LOCK THE CAR TO GO MAKE A CALL. GUESS WHAT WITH THE BATTERY DEAD I COULDN'T GET THE KEY OUT OF THE IGNITION EITHER. A HUGE CONCERN OF MINE IS THIS; IF THAT CAR WAS INVOLVED IN AN ACCIDENT, WHERE THE BATTERY WAS DESTROYED, THERE WOULD NOT BE ANY MEANS TO ACCESS THE TRUNK WHERE EMERGENCY EQUIPMENT IS STORED, SUCH AS FIRST AID KITS, FIRE EXTINGUISHERS. *TR