2004 Chevrolet Impala Other Problems
20 owner-reported other complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (20)
Your traction control system light is on, and you're experiencing grinding noises along with your brakes feeling like they're locking up and your power steering becoming stiff. These issues happen while driving, especially when turning, braking, or steering, and occur in various conditions from local streets to highways. The problem likely involves your traction control system, brake system, and power steering components working together and may require diagnostic testing to identify the root cause.
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Your car jerks every time it shifts gears, and when stopped at a light or stop sign, it won't move smoothly when you press the gas — you have to press the pedal all the way down, and even then it jerks and peels out. You're concerned the car might stop moving entirely while driving. This transmission problem has been reported by other owners with the same model.
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DID YOU KNOW THE RECALL ON THE IGNITION KEY FIX HAD ONLY A ONE YEAR WARRANTY? THEY FILLED THE SLOT WITH TWO PLASTIC HALVES THAT SNAPPED TOGETHER AND KEPT THE KEY RING CENTERED SO IT WOULD NOT TURN OFF THE IGNITION IF YOU HIT A BUMP. MY KEY CAME APART AND I CAN NOT GET IT TO SNAP BACK TOGETHER. THE DEALER SAYS THE WARRANTY IS EXPIRED AND SUGGESTED I GLUE THEM ON THE KEY. HAS THIS HAPPENED TO ANY ONE ELSE?
I HAVE HAD MANY PROBLEMS WITH MY CAR STARTING TO DUE A SECURITY GLITCH. FOR THE PAST FEW YEARS MANY TIMES MY CAR WILL NOT START BECAUSE IT TECHNICALLY THINKS I'M TRYING TO BREAK INTO MY OWN CAR. THE SECURITY LIGHT STARTS BLINKING AND WHEN I TURN THE IGNITION IT DOESN'T START. I HAVE TO TURN THE KEY TO 'ON' ON THE IGNITION AND SIT FOR ABOUT 10 OR SOMETIMES 20 MINUTES UNTIL THE CAR STARTS. THIS HAS BEEN VERY FRUSTRATING SITUATION FOR ME AND DEPENDING ON THE SITUATION I'M IN IT ALSO COULD BE DANGEROUS. I'VE SEEN MANY COMPLAINTS ONLINE ABOUT THIS PROBLEM WITH CHEVY IMPALAS IN GENERAL.
LOUD KNOCKING NOISE ON THE LEFT SIDE OF THE ENGINE AND THE DASHBOARD GAGES DONT WORK
THEY DID A RECALL THE PAPER SAID IGNITION SWITCH AND THEY REPLACED 2 KEYS MY CAR WON'T START WITHOUT TURNING THE KEY TO ON AND WAIT 10 MINUTES 3 TIMES. I WENT TO THE DEALER AND I WAS TOLD MY ELECTRICAL SYSTEM WAS ALL MESSED UP AND THEY CHARGED ME 500 PLUS DOLLARS AND STILL HAVING THE SAME PROBLEM .THEY TOLD ME TO TAKE IT TO A LOCKSMITH I DID THAT BEFORE THEY TOLD ME IT WAS A ELECTRICAL PROBLEM. NOW THE DEALER WANTS ANOTHER 500 PLUS TO PUT IN A NEW IGNITION. I'M NEVER DOING ANOTHER RECALL. MY CAR WAS FINE UNTIL THEN I'VE HAD THE CAR SINCE 2006 AND IT'S BEEN KEPT UP BY FIRESTONE. MY SON IS IN THE ARMY AND IT WAS THE FIRST CAR HE EVER BROUGHT AND IT WAS A GREAT CAR. THE DEALER ALSO DID THE 2ND RECALL WHILE THEY HAD IT NOW I'M TOLD IT'S LEAKING OIL. SO DISAPPOINTED [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
WHEN I GO TO START MY CAR I HAVE NO LIGHTS AND NO SIGN OF TURNING OVER. THEN I WAIT 10 TO 20 MINUTES AND I GET SOME LIGHTS ON THE DASH, THEN FINALLY IT WILL START. (THIS WAS HAPPENING JUNE & JULY OF 2015) NOW, I HAVE LIGHTS, IT JUST DOESN'T WANT TO TURN OVER. IF IT DOES TRY TO TURN OVER, IT DOESN'T STAY RUNNING. WAIT 5 TO 20 MINUTES THEN IT WILL START. IT USUALLY HAPPENS AFTER I HAVE BEEN DRIVING THEN STOP SOMEWHERE FOR A WHILE, THEN WHEN I GO TO LEAVE I HAVE THE ISSUES. BUT THERE HAVE BEEN TIMES WHEN I FIRST START THE CAR AFTER ITS BEEN SITTING FOR A LONG PERIOD OF TIME LIKE OVER NIGHT IT WON'T START THIS ISSUE HAS BEGUN AROUND AUGUST OF 2015 TOOK TO TWO DIFFERENT GARAGES, ONE INDEPENDENT THE OTHER A CHEVY DEALERSHIP. NEITHER WANT DO ANYTHING BECAUSE THERE ARE NO CODES, BECAUSE OF WASTING MONEY ON PARTS THAT MAY NOT BE NEEDED, WHICH I APPRECIATE, BUT YET IS FRUSTRATING. WHEN I GOOGLE MY ISSUE ONLINE THERE ARE MANY WHO ARE HAVING THE SAME ISSUES. THERE ARE MANY DIFFERENT IDEAS ON WHAT TO REPLACE BUT NO SPECIFICS. SEEMS LIKE MANY ARE HAVING ISSUES WITH DEALERSHIPS....STATING CHEVY NEEDS TO LOOK INTO THE PROBLEM AND HAVE A RECALL OF SOME SORT. I CAN'T AFFORD TO BE REPLACING PARTS JUST TO SEE IF IT'S THE PROBLEM. I HAVE ALREADY PAID $42 TO THE DEALERSHIP TO DRIVE MY CAR ALL DAY TO SEE IF IT WOULD DO THE PROBLEM. ONLINE IDEAS ARE STATING AS SIMPLE AS REPLACE THE GAS TANK CAP TO ELECTRICAL SYSTEM FAILURE. I HAD SIMILAR ISSUES BACK IN 6/2009, CODE WAS READ AND THEY REPLACED THE PASSLOCK SENSOR, THEN HAD TO REPLACE IT AGAIN IN 7/2010
THE CAR STARTED MAKING A LOUD SCREECHING NOISE, HAVEN'T BEEN ABLE TO DRIVE THE CAR. THE CAR WOULD START FOR A COUPLE OF DAYS AND ALL OF A SUDDEN THE BATTERY WAS DEAD AND ITS A NEW BATTERY ABSOLUTELY NOTHING WHEN THE KEY WAS TURNED. HAD IT JUMPED CAR FINALLY STARTED AND THE SCREECHING WAS LOUD AND CLOUD OF SMOKE STARTED. TURNED IT OFF WOULDN'T START AGAIN. I BELIEVE IT IS COMING FROM THE SERPENTINE PULLEY.
WHEN I TRY TO START MY CAR, IT WILL NOT START. I HAVE TO WAIT 10 MINUTES AND THEN TRY AGAIN. IT IS GETTING WORSE AND I HAVE HAD TO WAIT UP UNTIL ONE HOUR TO BE ABLE TO START CAR. I HAVE TAKEN IT TO THE DEALERSHIP WHERE I PURCHASED IT AT ON THREE SEPARATE OCCASIONS TO TRY TO GET THE PROBLEM RESOLVED AND THEY HAVE NOT FIXED IT. SOMETIMES, I CAN GO A WEEK WITHOUT THIS HAPPENING AND AT OTHER TIMES, IT HAPPENS TO ME SEVERAL TIMES IN A DAY. I HAVE BEEN LATE TO WORK COUNTLESS TIMES DUE TO THIS AND BEEN INCONVENIENCED. IT IS SCARY BECAUSE I AM NOT SURE IF IT COULD BE AN ELECTRICAL ISSUE OR WHAT ELSE COULD HAPPEN AS A RESULT OF THIS DEFECT. I'M NOT SURE IF THE PROBLEM COULD BE THE KEY, IGNITION SWITCH OR SOMETHING EVEN MORE DETAILED.
IGNITION SWITCH FAILURE. WAS GOING DOWN THE HIGHWAY AND MY CAR SHUT OFF. CHECKED THE STARTER AND THE BATTERY AND THE ENGINE, ALL ARE IN WORKING ORDER. THE SWITCH HAS HAD PROBLEMS SINCE I BOUGHT IT. IT STICKS BAD IS HARD TO TURN.
OUR CAR, AND THOUSANDS OF OTHERS HAVE FAILING INSTRUMENT CLUSTERS DUE TO A FAULTY STEP MOTOR. THIS IS THE SAME PART THAT HAS CAUSED A RECALL FOR OTHER GM VEHICLES, AND YET NOTHING FOR THIS MODEL. I HAVE RESEARCHED MANY REPAIR BLOGS, AND WEBSITES AND FIND THAT THIS IS INDEED A VERY COMMON PROBLEM. SPEEDOMETER READS WILDLY INACCURATE AT TIMES, CLOSE ON OTHER OCCASIONS, NOT AT ALL MOST OF THE TIME NOW. THE TEMPERATURE GUAGE SUDDENLY SHOOTS UP, CAUSING MY WIFE TO PULL TO THE SIDE OF THE ROAD AND POP THE HOOD, ONLY TO FIND THAT THE CAR IS NOT OVERLY HOT. NEVER REALLY SURE WHEN WE MAY RUN OUT OF GAS... WHY IS IT THAT THE RECALL DOES NOT APPLY TO ALL CARS AND TRUCKS TO HAVE RECEIVED THIS FAULTY PART? I REALLY CANNOT FIND THE REASONING TO THAT. CHEVROLET WANTS OVER 600 DOLLARS TO FIX A PART PROVEN TO BE FAULTY FROM THE FACTORY!! THERE ARE LOTS OF PEOPLE MAKING A LIVING AT REPAIRING THIS ONE PROBLEM. DOES IT NOT SEEM UNSAFE TO SELL A CAR WITHOUT PROPERLY FUNCTIONING GUAGES?? PLEASE STEP UP AND FORCE A RECALL ACROSS THE BOARD FOR THESE MOTORS!!!
WHILE DRIVING ON A HIGHWAY AT 65 MPH, I NOTICED THE SPEEDOMETER NEEDLE DROPPING SLOWLY WHICH IT CONTINUED TO DO UNTIL IT RESTED AT ZERO. I CONTINUED DRIVING AT THE SPEED OF TRAFFIC (65 MPH) AND ALL THE WHILE THE SPEEDOMETER CONTINUED TO REGISTER "0." I PANICKED AND IF I HAD NOT BEEN USING A GPS NAVIGATOR THAT TOLD ME WHAT RATE OF SPEED I WAS TRAVELLING AT, GOD KNOWS WHAT WOULD HAVE HAPPENED. I HAVE BEEN ON SEVERAL BLOGS AND SEE THAT THIS PROBLEM IS VERY COMMON IN THE 2004 CHEVROLET IMPALA. CHEVROLET SHOULD INSTITUTE A RECALL AS THIS IS EXTREMELY DANGEROUS, AND IS ALSO COSTLY TO REPAIR. IT SEEMS TO AFFLICT ALL THE MODELS AT AROUND 40,000 MILES. AFTER I STOPPED TO GET GASOLINE, AND FILLED UP THE TANK, THE PROBLEM SEEMED TO CORRECT ITSELF, BUT ACCORDING TO THE BLOGS WITH OTHER OWNER COMMENTS, I HAVE NO CONFIDENCE THAT THIS WON'T HAPPEN AGAIN WITHOUT NOTICE. PLEASE SEE THAT CHEVROLET RECALLS THIS MODEL AND MAKES THE REPAIR AT NO CHARGE. THANK YOU.
SPEEDOMETER STOPS TRACKING SPEED. IT WILL STOP AT A RANDOM SPEED AND NOT RETURN TO ZERO UPON STOPPING THE CAR. WHEN I START DRIVING AGAIN IT WILL START TRACKING THE SPEED FROM THE INCORRECT POINT THAT IT STOPPED AT PREVIOUSLY AND THEN REPEAT THE FAULT STOPPING AT A TOTALLY DIFFERENT MPH POINT. ALSO IT WILL JUST FREEZE AT RANDOM SPEEDS. AT TIMES IT WILL GO ALL THE WAY TO THE HIGHEST POINT ON THE SPEEDOMETER AND FREEZE. I WOULD THINK THIS IS A VERY HIGH PRIORITY ON THE LIST OF SAFETY ITEMS. THERE SHOULD BE A RECALL.
2004 CHEVY IMPALA: THE SPEEDOMETER STEP SERVO MOTOR IS DEFECTIVE IN MY CAR. IT STARTED ABOUT 2 YEARS AGO GIVING FALSE READINGS. I FOUND OUT ONLINE THAT THERE ARE THOUSANDS OF THEM DOING THIS. THE SAME PROBLEM WITH THE SAME STEP MOTORS USED ON OTHER CHEVY VEHICLES WERE ACTUALLY RECALLED. THIS IS A DANGEROUS SITUATION. I'M HAVING TO USE MY GPS FOR A SPEEDOMETER NOW, AND IT CAN BE HARD TO READ AT TIMES. WHY HASN'T CHEVROLET EXTENDED THE RECALL TO THE IMPALA'S AS WELL.THEY MUST BE HOPING THE CAR OWNERS WILL TAKE CARE OF THE PROBLEM IN THEIR VEHICLES FOR THEM? CAN YOU DO ANYTHING ABOUT THIS? THE DEALERSHIPS I'VE TALKED TO SAY THEY EXPECTED CHEVY TO DO SOMETHING ABOUT IT, BUT THEY STILL HAVE NOT PUT OUT THE RECALL ON THE IMPALA. IT'S BEEN GOING ON FOR YEARS NOW. EVEN BEFORE THE 2004 MODEL.THERE ARE MANY OF THESE COMPLAINTS LISTED 'ON LINE'. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MY 2004 CHEVY IMPALA SPEEDOMETER WENT HAYWIRE
SPEEDOMETER ON 2004 CHEVY IMPALA SUDDENLY CHANGED TO READ 50MPH WHEN NOT EVEN MOVING. THEN WHEN DRIVING IT READS MUCH HIGHER MPH THAN ACTUAL SPEED. WAS RESET BY TURNING IGNITION ON AND OFF SEVERAL TIMES. THIS HAS HAPPENED 2 TIMES SINCE THEN AND CAN BE RESET BUT NOT WHILE DRIVING. THIS IS A SERIOUS SAFETY HAZARD BECAUSE YOU HAVE NO IDEA HOW FAST YOU ARE ACTUALLY GOING WHEN IT HAPPENS TO MALFUNCTION. *TW
THIS AM DURING MORNING TRAFFIC AND MY VEHICLE CUT OFF. THIS HAPPENED SEVERAL TIMES LEADING TO ME HAVING TO GET MY CAR TOWED TO A CHEVY DEALER. COME TO FIND OUT MY PASSLOCK SENSOR FAILED. *TR
PASS LOCK SYSTEM FAILS. CAR WILL NOT START. HAVE TO WAIT 10 MIN. TO TRY IT AGAIN. HEARD OF OTHERS WITH SAME COMPLAINT. IF SO MANY COMPLAINTS, WHY HAS THERE NOT BEEN A RECALL. HAVE READ THAT EVEN GETTING IT FIXED WILL NOT ALWAYS SOLVE THE PROBLEM. VERY EXPENSIVE TO.
I BOUGHT A CAR FOR 18995. ON A DAY LATER THE DEALER PUT ON THE NEWS PAPER THE SAME CAR STOCK # FOR 12995. IM TRYING TO FIX THIS MATTER WITH THE DEALER BUT THEIR SAY IS JUST TO ATTRACT PEOPLE. *LA
DRIVER SAYS "EVERY TIME THEY GET IN AND OUT OF THE CAR THEY GET SHOCKED." OWNER HAS TRIED SCOTCH GUARD AND FABRIC SOFTENER AND NOTHING HELPS. OWNER LATER TOOK VEHICLE TO THE DEALER AND WAS TOLD THAT THE VEHICLE SHOWS NO SIGN OF DEFECTS AND THERE IS NOTHING THEY CAN DO. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM