2002 Chevrolet Impala Suspension Problems
10 owner-reported suspension complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (10)
Your power windows and turn signal blinkers stop working intermittently. Your front wheel hub assembly is damaged, and your front brake calipers are damaged, which is affecting your steering control. These issues create safety risks and should be inspected immediately. Repairs will likely involve replacing the damaged hub assembly, brake calipers, and checking the electrical connections for the windows and blinkers.
Parts you may need:
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I WAS DRIVING WITH MY SON AND THE CAR JUST CUT OFF IN THE MIDDLE OF THE STREET. THANK GOD WE DIDN'T GET HIT. THE CAR CUT BACK ON BUT THAT WAS SCARY. IT (THE CAR) ALSO HAS SOME TYPE OF SECURITY FEATURE THAT WON'T ALLOW THE CAR TO START AT TIMES. *TR
I HAVE A 2002 CHEVY IMPALA. I HAVE SO MANY PROBLEMS WITH IS CAR SINCE THE MOMENT I DROVE IT OFF THE LOT. IN MY OPINION, THE WHOLE CAR SHOULD BE RECALLED. BUT, I AM ONLY GOING TO FILE A COMPLAINT ON MY CURRENT ISSUE. THIS IS THE SECOND TIME THIS HAS HAPPENED TO MY CAR. ABOUT A YEAR AGO, I STARTING HEARING A ROARING SOUND COMING FROM THE FRONT OF MY CAR WHEN I DROVE DOWN THE ROAD. IT WAS REALLY STRANGE BECAUSE IT SOUNDED LIKE THE ENGINE, BUT THE NOISE WAS NOT CAUSE FROM PUSHING THE GAS, JUST THE TIRES DRIVING DOWN THE ROAD. I TOOK IT TO A LOCAL AUTOMOTIVE CENTER. THEY INFORMED ME THAT IT WAS THE HUB BEARING LOCATED NEAR MY TIRE. THEY TOLD ME IT WAS SO BAD THAT MY TIRE WOULD HAVE FALLEN OFF WHILE DRIVING, WHICH COULD HAVE A CAUSED AN ACCIDENT. THEY FIXED IT, CHARGING ME $350. NOW, LAST MONTH (NOV 08), I STARTED HEARING THAT SAME NOISE. I ALREADY KNOW THAT IT'S THE SAME PROBLEM, BUT UNSURE IF ITS COMING FROM THE SAME SIDE OR NOT. IT IS SO BAD THAT WHEN I AM GOING AROUND A CURVE WHILE DRIVING, THE WHOLE CAR SHAKES AND RATTLES. I CANNOT AFFORD TO GET THIS FIXED AGAIN. I HAVE CHILDREN AND AM VERY CONCERNED FOR OUR SAFETY. I JUST THINK THAT THIS IS A VERY SERIOUS PROBLEM AND COULD BE DANGEROUS. I DO THINK THAT CHEVY SHOULD RECALL THIS. *TR
THE CONSUMER STATES THE HEAD LIGHT LENSES PRODUCED CONDENSATION. AS A RESULT, THE LIGHTS WERE DIM. *JB WATER WAS GETTING INTO THE HEADLIGHTS AND THERE WAS A FRONT AND REAR ALIGNMENT PROBLEM. AS A RESULT OF THESE TWO PROBLEMS, THERE WAS POOR NIGHT VISION AND THE TIRES NEEDED TO BE REPLACED. *SC *JB
REAR WHEEL HUBS AND BEARINGS ARE MAKING NOISE. INSIDE THE HUB THERE IS A BEARING WHICH HOLDS THE TIRE/WHEEL ON, AND BOLTS TO THE REAR AXLE WERE CAUSING THE PROBLEM. THIS WHEEL ASSEMBLY WAS ALREADY REPLACED AT 60,000 MILES. THE ABS LIGHT AND SERVICE TRACTION SYSTEM LIGHT COMES ON AND OFF. CONSUMER HAS HAD THE BEARINGS REPLACED 2 MONTHS AGO AT CONSUMER'S EXPENSE. CURRENTLY, THE BEARINGS ARE IN NEED OF REPLACEMENT AFTER ON 6,000 OR 7, 000 MILES.*AK
WHEN THE BRAKES WERE APPLIED, THE REAR OF THE VEHICLE VIBRATED EXTREMELY HARD. *JB
WHEN THE BRAKES WERE APPLIED, THE REAR OF THE VEHICLE VIBRATED EXTREMELY HARD. *JB
WHEN THE BRAKES WERE APPLIED, THE REAR OF THE VEHICLE VIBRATED EXTREMELY HARD. *JB
WHEN THE BRAKES WERE APPLIED, THE REAR OF THE VEHICLE VIBRATED EXTREMELY HARD. *JB
WE PURCHASED THIS IMPALA LS WITH 90 MILES ON IT (AS IT WAS DRIVEN UP FROM A DEALER IN NEW JERSEY). SINCE THE FIRST DAY WE HAD THE VEHICLE THERE HAS BEEN A CLEARANCE PROBLEM - WHEN GOING UP OR DOWN A NORMAL GARAGE OR DRIVEWAY INCLINE AT THE SLOWEST SPEED (EVEN BELOW 5 MPH), THE CAR BOTTOMS OUT. WE HAVE ADVISED BOTH PAUL CONTE AND THE GM CHEVY DIVISION OF THIS IMMEDIATELY AND REPEATEDLY. THEIR RESPONSE WAS, THE VEHICLE HAD A DESIGN FLAW. WE DO NOT FEEL CHEVROLET'S DESIGN FLAW SHOULD BE THE CONSUMER'S ISSUE. THIS COULD BE A SAFETY ISSUE. *JB