2002 Chevrolet Impala Electrical Problems

Your car caught fire and exploded while you were starting it, with flames coming through the dashboard and air vents. There were no warning lights or signs of problems before this happened. The fire marshal has inspected the vehicle. This could involve issues with the fuel system, electrical components, or engine that caused the fire, and will likely require a complete inspection and replacement of damaged fuel and electrical parts.

Your car caught fire in your driveway shortly after returning home from an air conditioning service at a Pepboys location. The fire occurred in the electrical system, engine, or fuel system area, potentially related to work performed during the AC service. This is a serious safety hazard that requires immediate investigation by a qualified technician to identify what caused the fire.

Your car has an electrical problem that's causing your turn signal lights to work intermittently and your speedometer to not light up at all. You're also noticing a strong gasoline smell when you run the heat or air conditioning. There are open recalls on your vehicle related to engine cooling, exhaust/fuel leaks, and electrical issues, with concerns about potential fire risk.

Your trunk spontaneously opens while driving due to a faulty TrapAlert (trunk emergency release) system. The system's wiring in the trunk, which connects to your stereo amplifier, is sending false signals that someone is trapped inside, triggering the trunk to pop open unexpectedly. This happened at highway speeds and poses a safety risk. The fix will likely involve replacing or rewiring the TrapAlert system components, including the looped wiring harness and potentially the stereo amplifier wiring connections.

Your car requires multiple attempts to start, and you've identified the ignition switch as the likely cause. The dealer has been unable to repair it due to cost concerns, and the problem keeps happening. Fixing this will likely involve replacing the ignition switch assembly.

Your car's ABS (anti-lock braking system) and traction control are activating unexpectedly, even when there's no reason for them to engage, making it harder to stop smoothly at low speeds. Both the ABS and traction control warning lights stay on as soon as you start the car. The shop suspects an electrical grounding problem, and you've also noticed your headlights flicker when the ABS kicks in. This will likely require diagnosing and repairing the electrical ground connections in the braking and traction control systems.

Your car is subject to a Takara recall affecting the electrical system and engine. You should contact a Chevrolet dealer to have this recall performed, as it addresses a known issue with your vehicle.

YOU PUT THE KEY IN THE IGNITION AND IT DOESNT TURN. THE STEERING WHEEL IS FREE THERE IS NOTHING ELSE WRONG. YOU HAVE TO SIT THERE FOREVER MOVING THE KEY IN EVERY WHICH WAY. TO HOPEFULLY FIND THE RIGHT COMBINATION TO GET THE CAR TO START.

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), THE VEHICLE FAILED TO OPERATE. THE CONTACT MENTIONED THAT THE VEHICLE WAS WIRED TO A STARTER TO OPERATE. THE VEHICLE WAS TAKEN TO CENTURY CHEVROLET (6105 WEST 120TH AVE, BROOMFIELD, CO), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 144,598.

CAR RANDOMLY LOCKS ME OUT FOR 10 MINUTES, THIS SHOULD BE A RECALL. THESE CARS ARE [XXX]. CONSTANTLY LEAVES ME STRANDED. PASSLOCK SECURITY CODE, SECURITY LIGHT FLASHES FOR 10 MINUTES. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

THE POWER DOOR LOCKS ARE NOT WORKING. WHEN YOU TRY TO START THE CAR, THE SECURITY LIGHT COMES ON AND THE CAR WILL NOT CRANK OR TURN OVER. IN THE RARE INSTANCE YOU DO GET IT TO START, IF YOU TURN IT OFF, IT WILL NOT START AGAIN (ANYWHERE FROM AN HOUR TO TWO WEEKS OR MORE). I HAVE DONE MY RESEARCH ONLINE AND THERE ARE LITERALLY THOUSANDS OF PEOPLE WHOM OWN GM CARS THAT ARE HAVING THE SAME PROBLEM WITH NO SOLUTION. I CANNOT GET HELP FROM ANYONE AND AM FRUSTRATED BEYOND REASON, SO HOPEFULLY YOU CAN DO YOUR RESEARCH AND FIGURE THIS OUT! I CANNOT DEPEND ON THIS CAR AND I AM DISABLED!

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, THE IGNITION FAILED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WHEN PROMPTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT AN IGNITION LOCK FAILURE OCCURRED. THE INDEPENDENT MECHANIC REPLACED THE IGNITION KEY LOCK, CYLINDER, AND IGNITION SWITCH ON THE VEHICLE. THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 90,000. UPDATED 12/13/2017 *LN *TT CONSUMER STATED SEVERAL DEALERS WERE CONTACTED AND NO HELP WITH FAULTY "KEY FOB". UPDATED 7/20/18*JB *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE SECURITY SENSOR LIGHT ILLUMINATED AND THE VEHICLE WOULD SHUT OFF. THE CONTACT DISCONNECTED THE AUTOMOTIVE BATTERY AND WAITED. APPROXIMATELY 10 MINUTES LATER, THE VEHICLE STARTED AND OPERATED AS NORMAL. THE CONTACT INDICATED THAT WHEN THE FAILURE OCCURRED, THE DOOR LOCKS WOULD NOT OPERATE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPATED 12/04/2017*JS

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION SWITCH WAS NOT WORKING. THE SECURITY INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO START. THE FAILURE BEGAN FIVE YEARS AGO. THE DEALER DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 200,000.

I AM TIRED OF MY CAR NOT STARTING, ESPECIALLY WHEN I NEED TO GO TO WORK. THIS HAS HAPPENED QUIT A FEW TIMES. I HAVE TO WAIT 10 MIN. FOR IT TO START OR KEEP TRYING TILL IT STARTS. I HAVE A NEW BATTERY. THIS HAS HAPPENED LATE AT NIGHT TOO.

MY CAR WILL NOT CRANK OR START..... IT HAS SOMETHING TO DO WITH THE SECURITY SYSTEM SO I'M TOLD...... THIS IS A SAFETY HAZARD....THIS HAPPENS OFTEN WHEN I'M FAR AWAY FROM HOME! I HAVE THE KEY BUT THE SECURITY SYSTEM STILL SHUTS THE CAR DOWN... THIS TIME I WENT IN THE STORE FOR 10 MINUTES, WHEN I RETURNED TO GO HOME THE CAR WOULD NOT START.

FOR AWHILE MY CAR HAS BEEN HAVING STARTING PROBLEMS, AT RANDOM TIMES IT DOES NOT START AND IT TAKES TEN MINUTES FROM THE FIRST TIME I TURN THE KEY TO START. RECENTLY IT STARTED SHUTTING DOWN (AS FAR AS DASHBOARD FUNCTIONS AND THE MOTOR KILLS) BOUNTY FOR A BRIEF MOMENT AS I AM DRIVING I NOTICED IT DOES IT WHENEVER I USED THE TURN SIGNALS AND IT ALSO MAKES A BUZZING TYPE NOISE WHEN I USE THE TURN SIGNALS THEN IT GOES AWAY. NOW MY CAR WON'T START AT ALL, IVE HAD MY BATTERY AND ALTERNATOR BOTH TESTED AND THEY BOTH CAME BACK FINE.

SECURITY LIGHT BLINKS AND CAR WILL NOT START. HAVE TO WAIT 10 MINUTES UNTIL THE LIGHT STOPS BLINKING AND TRY TO START IT AGAIN.

MY 3.8 IS UNDER RECALL BUT APPARENTLY DEALERSHIP CAN'T GET OIL LEAK REPAIR PARTS. THE LEAK IS ALL OVER THE STARTER NOW AND USUALLY IT DOESN'T WORK. I NEED TO GET THIS TAKEN CARE OF. CAN I GET A REFUND IF INDEPENDENT DOES THE WORK?

MY CAR DOES NOT MAKE A SOUND WHEN I TRY TO TURN IT ON SOMETIMES. I'LL HAVE TO KEEP TURNING THE KEY FROM THE OFF POSITION TO THE START POSITION SEVERAL TIMES UNTIL IT FINALLY COMES ON. I HAVE HAD MY IGNITION SWITCH CHECKED AND WAS TOLD IT IS FINE. THIS IS A VERY RANDOM ISSUE BEING IT WILL HAVE TODAY AND NOT HAPPEN AGAIN TILL LIKE 6 MONTHS AND WILL HAPPEN FOR 3 DAYS IN A ROW. THEN WON'T HAPPEN TILL THE NEXT YEAR AND WILL ONLY HAPPEN FOR A DAY. IT IS VERY IRRITATING BEING IT HAS MADE ME LATE FOR WORK IN THE PAST AND THERE IS NO WAY FOR ME TO DETERMINE WHEN IT MIGHT HAPPEN AGAIN. IT DOESN'T MATTER IF IT SAT OVER NIGHT OR IF I JUST DROVE IT GOT OUT AND THEN GOT BACK IN, IT'S JUST COMPLETELY RANDOM.

RECALL N140350. ATTEMPTED TO HAVE VEHICLE SERVICED AT JIM GLOVER ON THE RIVER IN TULSA, OK. WAS CONSTANTLY TOLD THAT MY REQUEST FOR SERVICE WAS SENT SLING TO THEIR SERVICE DEPARTMENT AND I WOULD HEAR FROM THEN SHORTLY. EVERY TIME I CONTACTED THEM, I WAD TOLD THE SAME THING. NO COMMUNICATION WHATSOEVER, OTHER THAN FROM THEIR SALES DEPARTMENT TRYING TO SELL ME ANOTHER CAR. AFTER A WEEK OF GETTING THE RUN AROUND AND NO COMMUNICATION OTHER THAN "YOU'LL BE HEADING FROM THEM," I'M ASSUMING THAT THEY DON'T WANT TO ACTUALLY HELP ME, SINCE THEY WONT MAKE ANY MONEY OFF OF ME.

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING, THE BRAKE PEDAL SEIZED, AND THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SECURITY SYSTEM SHUTDOWN AND NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. PARTS DISTRIBUTION DISCONNECT.

MY BACK LIGHTS AND DASHBOARD DOES NOT WORK

CAR WAS PARKED I STARTED IT AND BEGAN DRIVING MY ABS JUST WENT CRAZY. THE PUMP WAS TRYING TO ENGAGE OVER AND OVER AGAIN EVEN WHILE DRIVING. WHEN I HIT THE ABS OFF BUTTON THIS PROBLEM CONTINUED. I FEEL THIS CAR COULD AT ANYTIME HAVE SOMETHING IN THE BREAK OR TIRE AREA JUST COMPELETLY FAIL. ALONG WITH ANOTHER LIST OF ISSUES INCLUDING BURNING OIL FROM THE GASKET. PLEASE TELL ME IF THERE IS ANYTHING THAT CAN BE DONE.

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS OIL LEAKING FROM THE VEHICLE. ON ONE OCCASION WHILE DRIVING, THERE WAS A ODOR OF BURNING OIL AND THEN SUDDENLY THERE WAS A FIRE NEAR THE ENGINE. THE FRONT PASSENGER WAS ABLE TO EXTINGUISH THE FLAMES UNDER THE HOOD. THE DRIVER, THE FRONT PASSENGER AND REAR CHILD PASSENGER INHALED SMOKE DUE TO THE FIRE THAT AFFECTED THEIR BREATHING. THE VEHICLE WAS TOWED TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000. PARTS DISTRIBUTION DISCONNECT.

HAD VEHICLE IN SHOP TO REPAIR RECALL FOR OIL ON MANIFOLD. WITHIN A WEEK OF THAT BEING REPAIRED I STARTED SMELLING SOMETHING ELECTRICAL BURING UNDER THE HOOD OF MY CAR. WE WERE DRIVING FOR ABOUT 2 MINUTES WHEN IT FIRST STARTED, WE STOPPED LOOKED UNDER HOOD DIDN'T SEE ANYTHING BUT COULD CONTINUE TO SMELL IT. CHECKED FUSES THEY WERE ALL GOOD, CHECKED UNDER THE CAR STILL GOOD. NOTHING OIUTOF THE ORDINARY BUT COULD STILL SMELL SOMETHING BURNING.

SECURITY PASSLOCK NOT ALLOWING CAR TO START. FUEL REGULATOR FAULTY NOT GETTING FUEL TO START CAR. ONCE I GET VEHICLE STARTED I CAN CUT CAR OFF AND TRY TO RESTART, CAR WILL NOT START. ISSUE NEEDS TO BE RESLOVED.

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE CONTACT MENTIONED THAT THE IGNITION SWITCH TOOK A LONG PERIOD TO TURN IN ORDER TO START THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000. UPDATED 04/14/16*LJ UPDATED 05/10/18*JB *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHILE PARKED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH AND THE PARK LOCK CYLINDERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. *CN

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

2002 CHEVROLET IMPALA. CONSUMER SEEKS REIMBURSEMENT FOR LOCK CYLINDER ASSEMBLY RECALL REPAIRS. *SMD UPDATED 09/14/15*LJ UPDATED 10/25/2017*CN

VEHICLE HAS FAILED TO START ON NUMEROUS OCCASIONS. KEY WOULD TURN, BUT NOTHING HAPPENED EVEN THOUGH THE LIGHTS AND ACCESSORIES WERE ON. AFTER A FEW MINUTES, THE VEHICLE WOULD START NORMALLY. DEALER ATTEMPTED TO FIX BY REPLACING THE BATTERY TWICE, BUT DID NOT CORRECT THE PROBLEM. IN DECEMBER 2013, THE IGNITION SWITCH CYLINDER WAS REPLACE. THE PROBLEM HAS NOT RECURRED, BUT NOW THE TIRE PRESSURE WARNING CAN NOT BE SHUT OFF. NO FURTHER DEALER ACTION HAS CORRECTED THE PROBLEM.

YOU CAN BE DRIVING AT ANY SPEED AND ALL OF THE SUDDEN YOUR TURN SIGNALS STOP WORKING. THEY WILL WORK WELL FOR HOURS THEN WHEN YOU GO TO MAKE A TURN THEY EITHER WILL NOT TURN ON OR TURN ON FOR A COUPLE SECONDS AND THEN TURN OFF. IF YOU LIGHTLY TAP THE EMERGENCY FLASH BUTTON THEY WILL START WORKING AGAIN BUT IF YOU TAP THE EMERGENCY FLASH BUTTON TO HARD YOUR EMERGENCY FLASH LIGHTS TURN ON. IT REALLY CONCERNS ME WHEN I TRY TO MAKE A LEFT HAND TURN ON THE HIGHWAY IN THE FAST LANE AND THEY STOP WORKING. I FEEL THIS IS WORSE THEN THE KEY PROBLEM GM HAS HAD BECAUSE THEY WORK ON AND OFF AT ANY GIVEN TIME WITHOUT WARNING. I HAVE SPOKE WITH A NUMBER OF PEOPLE WITH THE SAME PROBLEM WITH THE TURN SIGNALS AND THEY HAVE ADVISED ME THAT IT WILL RUN ANYWHERE FROM THREE TO FOUR HUNDRED TO HAVE REPAIRED.

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE IGNITION KEY FAILED TO TURN IN THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH AND CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 207,000.

I HAD TO HAVE THE KEY LOCK CYLINDER REPLACED FOR THE SECOND TIME I TOOK IT IN ABOUT A MONTH AGO AND GM DONE THE RECALL WHICH WAS TO PUT A PLASTIC PLUG IN THE KEYS BUT DID NOT REPLACE THE LOCK AND AT THE TIME I TOLD THEM I NEEDED A NEW LOCK. I HAVE NOT TAKEN MY CAR OUT OF THE AREA BECAUSE OF WARNING LIGHTS COMING ON AND NOT STARTING PROBLEMS. I HAVE REPLACED THE BATTERY MANY TIMES AND GM REPLACED SENSORS A FEW TIMES. GM KNOWS THEY HAVE A PROBLEM BUT HAVE NOT BEEN HELD ACCOUNTABLE FOR THE REPAIRS.

CAR WILL ONLY START RANDOMLY. ENGINE WILL NOT TURN. ALL LIGHTS ON DASH WILL GO OUT WHEN TURNING THE IGNITION. STARTER HAS BEEN REPLACED AND ELECTRICAL SHOP ADVISED TO GO TO DEALER. TOOK TO DEALER FOR IGNITION RECALL WHICH DID NOT FIX THE PROBLEM. DEALER ADVISED THIS ISSUE IS NOT COVERED BY RECALL. SECURITY LIGHT TURNS ON. *TR

MY DAUGHTER WAS DRIVING THE CAR AND IT STALLED, SO SHE PULLED OVER TO TRY AND RESTART IT BUT IT WOULDN'T START. WE HAD IT TOWED TO A SHOP AND THEY THOUGHT IT WAS THE CRANK SHAFT CENSOR. WE DROVE FOR 3 DAYS AND THE SECURITY LIGHT CAME ON AGAIN AND THE CAR WOULDN'T START. SO WE HAD TO HAVE IT TOWED HOME. I'VE READ SEVERAL COMPLAINTS ABOUT THIS SAME PROBLEM WITH THIS MAKE AND MODEL. I FIND IT HARD TO BELIEVE THAT GM HAVEN'T HAD A RECALL ON THIS PART. THIS IS VERY FRUSTRATING AND SOMETHING NEEDS TO BE DONE ABOUT IT. THIS PART HAS TO BE DEFECTED. *TR

MY VEHICLE HAS A FAULTY ELECTRICAL START UP SYSTEM AND FUEL PUMP SYSTEM THE BATTERY ON THIS VEHICLE WAS REPLACED AND THE STARTER WAS REPLACED AS WELL AND THE VEHICLE STILL IS EXPERIENCING THE SAME PROBLEMS. I TOOK THE VEHICLE TO BE SERVICED AT A MECHANIC SHOP AND THE VEHICLE WORKED PERFECTLY FINE FOR THE MECHANIC AT THE TIME AND THEY WERE UNABLE TO MAKE ANY REPAIRS BECAUSE THE VEHICLE DIDN'T PERFORM THE ISSUE IN FRONT OF THE MECHANIC. THE ISSUE HAS BEEN GOING ON SINCE JUNE OF 2014 AND IT RANDOMLY WONT START AT ALL AND THEN ITS STARTS HOURS AND HOURS LATER. I HAVE SPENT HUNDREDS OF DOLLARS REPLACING PARTS ON THIS CAR THAT DEAL WITH STARTING ISSUES AND STILL THIS CAR IS EXPERIENCING THE SAME DIFFICULTIES. I HAVE BEEN STRANDED NUMEROUS PLACES WITH THIS VEHICLE REFUSING TO START. I AM AWARE THAT THIS VEHICLE HAS A RECALL OUT FOR KEY IGNITION ELECTRICAL SWITCH AND FUEL PUMP PRESSURE ALL OF WHICH FIT THE PROBLEMS MY VEHICLE IS EXPERIENCING THE RECALL THAT IS AVAILABLE TO MY VEHICLE DOESN'T INCLUDE EITHER ONE OF THESE AND I PERSONALLY FEEL IT SHOULD INCLUDE THESE BECAUSE MULTIPLE MECHANICS WHO HAVE INSPECTED THE CAR HAVE CONFIRMED THESE ARE THE ISSUES THIS CAR IS EXPERIENCING I DON'T HAVE HUNDREDS OF DOLLARS TO KEEP INSTALLING AND MAKING REPAIRS ON THIS CAR ONLY TO HAVE IT KEEP BREAKING DOWN I AM IN NEED OF ASSISTANCE TO FIGURE OUT IF I CAN GET THIS VEHICLE UNDER THE OTHER RECALLS AS WELL PLEASE AND THANK YOU. *TR

2002 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED BECAUSE GM DID NOT ADDRESS THE ISSUE IN A TIMELY MANNER, THE WORK ON HIS VEHICLE HAD TO BE PERFORMED PRIOR TO THE RECALL ANNOUNCEMENT. RECALL # 14V40000 *JB

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE KEY DISLODGED FROM THE IGNITION WITHOUT CAUSE AND THE VEHICLE CONTINUED TO OPERATE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THERE WAS NO KNOWN DIAGNOSIS. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) AND THE KEYS WERE REPLACED. THE CONTACT STATED THAT THE REPLACEMENT KEYS WERE DIFFICULT TO OPERATE. THE VEHICLE WAS RETURNED TO THE DEALER, BUT THE CONTACT WAS NOT ABLE TO PROVIDE THE DETAILS OF THE DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.

THE CAR IGNITION SUDDENLY SHUT OFF AND THE POWER STEERING AND BRAKES FAILED ON A STEEP GRADE. (THE IGNITION RECALL HAD PREVIOUSLY BEEN PERFORMED ON THE VEHICLE, AND THE KEY FOB HAD BEEN REWORKED SO IT SHOULDN'T HAVE BEEN A IGNITION ISSUE). THE TRANSMISSION WAS SHIFTED INTO NEUTRAL AND THE CAR RESTARTED (WHILE STILL COASTING DOWN THE HILL) TO REGAIN CONTROL,THIS WAS REPEATED NUMEROUS TIMES UNTIL A SAFE PLACE TO PULL OFF WAS REACHED. THIS GRADE WAS EXTREMELY STEEP, THE ROAD HAD SWITCHBACKS , CLIFFS,AND NO GUARDRAIL, IT WAS A MIRACLE NO ONE WAS INJURED OR KILLED. THIS SAME VEHICLE HAD JUST HAD A DUPLICATE PROBLEM AND WAS REPAIRED AT THE DEALERSHIP IN JULY, LESS THAT 1000 MILES PRIOR TO THIS CURRENT EVENT. THE DEALER IN JULY REPLACED THE MAS SENSOR AND THE BATTERY AS THEY SAID THE MAS WAS CORRODED AND NEEDED TO BE REPLACED. THIS CURRENT EVENT WAS CAUSED BY THE MAP SENSOR AND THE MAIN COMPUTER ACCORDING TO THE DEALER. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 184,471.

2002 CHEVROLET IMPALA. CONSUMER STATES CAR WAS TOTALED IN AN ACCIDENT AND NO LONGER OWNS THE CAR. REQUESTS NO MORE RECALL NOTICES. *TA

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BY UNPLUGGING THE COMPUTER SYSTEM AND REMOVING AND RE INSERTING THE KEY INTO THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V4000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) AND WAS REPAIRED. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND WAS REAR ENDED BY THE VEHICLE IN THE REAR. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER ON THE DASH PANEL ALSO FAILED AFTER THE RECALL REPAIR, WHICH PREVENTED HIM FROM SEEING IF ANY WARNING INDICATORS WERE ILLUMINATED. THE CONTACT SUSTAINED MINOR INJURIES, BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 02/24/15*LJ UPDATED 9/12/2017*CN

2002 CHEVROLET IMPALA. PROBLEMS WITH IGNITION TURNING ON AND OFF. *TA ACCORDING TO THE INVOICE, THE SECURITY LIGHT ILLUMINATED AT TIMES. THE TECHNICIAN FOUND NO COMMUNICATION WITH THE BCM. THE BCM WAS REPLACED. *JB

THE SECURITY PASSLOCK SYSTEM IS DEFECTIVE.THE SECURITY LIGHT COMES ON INTERMITTENTLY AFTER THE CAR IS STARTED. THE CAR WAS TAKEN TO THE DEALER FOR REPAIR IN JULY 2014, THE DEALER INDICATED A LOW BATTERY WAS THE ISSUE, REPLACED THE BATTERY WITH A NEW BATTERY(THE BATTERY REPLACED WAS A YEAR OR SO OLD).THIS DID NOT FIX THE PROBLEM. THE SECURITY LIGHT STILL COMES ON AND STALLS THE VEHICLE. IF THE LIGHT DISPLAYS AND THE CAR IGNITION IS TURNED OFF IT WILL NOT RESTART FOR 1/2 HOUR. *TR

MY MASS AIRFLOW SENSOR AND ALTERNATOR IS CAUSING MY ENGINE TO SHUT OFF ON ME ON STREETS AND INTERSTATES. A ACCIDENT HAS NOT HAPPENED YET BUT IM TRYING TO DIFFUSE THIS SITUATION BY GETTING IT FIXED. MY NAME IS [XXX] . I JUST BOUGHT THE CAR 12/7/14 WITH 88,624 MILES ON IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE KEY RELEASED FROM THE IGNITION SWITCH WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

2002 CHEVROLET IMPALA. VEHICLE IS HAVING PROBLEMS WITH A FAULTY IGNITION SWITCH THAT HAS A TENDENCY TO SHUT OFF THE ENGINE IN THE EVENT OF HAVING AN ACCIDENT OR EVEN HITTING A BUMP IN THE ROAD. *TA THE CONSUMER STATED HIS DAUGHTER WAS DRIVING WHEN SHE HIT A BUMP IN THE ROAD AND THE VEHICLE STALLED. THE CONSUMER STATED GM'S FIX WAS NOT ADEQUATE. THE CONSUMER WAS FORCED TO PAY $300 TO REPLACE THE IGNITION . *JB

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY FAILED TO TURN AND PREVENTED THE VEHICLE FROM STARTING. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD STALL. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 1/7/15*CN THE CONSUMER STATED THE VEHICLE WOULD NOT START WHEN THE KEY WAS IN THE IGNITION. UPDATED 03/03/15

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURE WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TURN SIGNALS WORK INTERMITTENTLY. AND JUST IN THE MIDDLE OF THE WAY YOU SEE THAT YOUR TURN SIGNALS DO NOT WORK AND SOMETIMES THEY WORK! *TR

THE GM IGNITION SWITCH RECALL REPAIR WAS PERFORMED TODAY, AND THE KEY STILL SWITCHES ITSELF OFF OF THE "ON" POSITION BY ITSELF. ALSO THE KEY CAN BE PULLED OUT OF THE SWITCH VERY EASILY WITH THE ENGINE RUNNING. THE ONLY THING REPAIRED WAS THE PLASTIC TOP, WHICH WAS CHANGED, SO THAT IT HAS TO BE ON ITS OWN KEY RING. *TR

2002 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO RECALL # 14350. * LD THE CONSUMER IS SEEKING REIMBURSEMENT , FOR THE STARTER HE HAD REPLACED. *JB

I HAVE HAD 1 TURN SIGNAL SWITCH REPLACED DUE TO A WIRE THAT FRIED AND STARTED SMOKING CAUSING WHITE SMOKE TO COME OUT NEAR THE STEERING WHEEL. THE HIGH BEAM HEAD LIGHTS WERE STUCK ON THE ON POSITION KILLING THE BATTERY. THAT WAS LAST YEAR. THESE SWITCHES COST ABOUT 500.00 BC THEY ARE DEALER PARTS. NOW, 10/21/14 I WAS DRIVING DOWN THE ROAD AT NIGHT AND LOST MY LOW BEAM HEADLIGHTS. MECHANICS TELL ME SAME PROBLEM. I NEED ANOTHER TURN SIGNAL SWITCH REPLACED. I'VE BEEN DRIVING ON ONLY HIGH BEAMS NOW UNTIL I CAN AFFORD ANOTHER 500 BUCKS. TO EXPENSIVE FOR ME TO KEEP REPLACING. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE ENGINE SHUT OFF AFTER DRIVING OVER A BUMP. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY BECAME DISLODGED FROM THE IGNITION SWITCH WHILE THE VEHICLE WAS IN MOTION. THE FAILURE OCCURRED NUMEROUS TIMES INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,681. UPDATED 12/9/14*CN THE CONSUMER STATED THE KEY COULD BE REMOVED FROM THE IGNITION AT ANY TIME, AND THE VEHICLE WOULD REMAIN RUNNING. THE ENGINE HAS BEEN REBUILT TWICE. UPDATED 10/5/15*JS

HELLO I'M DEAF MYSELF AND THE PERSON THAT GOT HURT WAS ME WHEN THAT SITUATION HAPPEN . IT WAS SOMETHING TO DO WITH THE IGNITION SWITCH MOVE OUT OF RUNNING POSITION WHILE DRIVING IT TURN OFF THE ENGINE AT THE SAME TIME I WAS DRIVING. AND SOME TIME WHILE I HAPPEN TO PARK THE VEHICLE AND COME BACK LATER THE IGNITION SWITCH WON'T TURN OUT UNTIL ABOUT 15 MIN LATER IT KEEP GOING ON LIKE THAT FOR A WHILE AND IT KEEP TURNING OFF WHILE DRIVING. I HAD TO PAY NEAR THOUSANDS OUT OF MY POCKET TO GET THAT REPAIR. I SHOW THIS LETTER I GET IN THE MAIL TO MY ATTORNEY. SO WE ARE HOPING I CAN GET THAT FUNDS BACK THAT I HAS WASTE ON THAT PROBLEMS THANK YOU! *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WOULD ONLY START AFTER TURNING THE KEY ON AND OFF NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED AND THERE WAS AN ABNORMAL NOISE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHO STATED THAT THE ENTIRE ELECTRICAL WIRING NEEDED TO BE TESTED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V400000 (ELECTRICAL SYSTEM) HOWEVER THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE TO START OCCASIONALLY AND THE RADIO FAILED TO OPERATE. AN INDEPENDENT MECHANIC STATED THAT THE COMPUTER NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNED A 2002 CHEVROLET IMPALA. THE CONTACT'S DAUGHTER WAS DRIVING APPROXIMATELY 25 MPH, WHEN THE VEHICLE STALLED WITHOUT WARNING. SHE LOST CONTROL OF THE VEHICLE AND CRASHED IT INTO A TREE. THE VEHICLE LANDED ON ITS ROOF. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. UPDATED 11/04/14

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE LIGHTS FAILED TO ILLUMINATE ON THE GEAR BOX PREVENTING THE CONTACT FROM SEEING WHICH GEAR THE VEHICLE WAS IN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT WAS IN DISAGREEMENT WITH THE REMEDY LISTED IN THE RECALL NOTICE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS DRIVING ON MAIN STREET IN RIO VISTA AND MY VEHICLE JUST SIMPLE SHUT OFF. THE CAR ROLLED AND HIT A PLANTER IN FRONT OF THE STORE AS I TRIED STEERING IT OUT OF THE STREET. WHEN I TRIED TO START IT AGAIN, THE IGNITION SWITCH WOULD NOT OPERATE. I CALLED THE AMICA ROADSIDE ASSISTANCE AND WAS TOWED TO ABEL CHEVROLET. THEY INFORMED ME THAT THIS PROBLEM WAS TYPICAL TO THIS YEAR VEHICLE AND THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THEY REPLACED IT AT A COST OF APPROXIMATELY $509.11 SINCE MY IGNITION HAS ALREADY BEEN REPLACED, DO I NEED TO TAKE IT BACK IN? ALSO WILL I BE COMPENSATED FOR THE COST OF THE REPLACEMENT? *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT BELIEVED THAT THE VEHICLE WAS UNSAFE TO DRIVE PER THE SAFETY RISK LISTED IN THE RECALL NOTICE. THE DEALER STATED THAT THEY WERE WAITING FOR THE DOCUMENTATION ON HOW TO REMEDY THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON NUMEROUS TIMES, ANTI THEFT SYSTEM PREVENTS ME FROM STARTING MY CAR. I HAVE BEEN STUCK TRYING TO COME HOME FROM WORK, TRYING TO GO TO WORK AND AT MANY OTHER TIMES. THERE ARE NUMEROUS COMPLAINTS ON THE INTERNET FROM MANY CONSUMERS ABOUT THIS ISSUE. IT IS DANGEROUS IF YOU ARE OUT LATE AT NIGHT AND YOU CANT EVEN START YOUR OWN CAR. CHEVROLET HAS REFUSED TO PAY TO CORRECT THE PROBLEM AND HAS OFFERED NO HELP AT ALL. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT SECURITY LIGHT ILLUMINATED INTERMITTENTLY AND THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THE IGNITION CYLINDER HAD A SHORT CIRCUIT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000. UPDATED 11/12/14*LJ THE CONSUMER STATED THE VEHICLE WOULD NOT START ON MORE THAN ONE OCCASION. UPDATED 01/15/15

MY BLINKER SWITCH AND HIGH BEAM DOESN'T WORK AT ALL YOU HAVE TO MESS WITH THE FLASHER BUTTON IF YOU WANT TO SINGLE A TURN. OTHER TIMES IT WORKS BUT STILL NO HIGH BEAMS ITS BEEN WORKED ON LIGHTS CHANGED EVERYTHING STILL NOTHING. I WAS TOLD A FACTORY DEFECT BUT HEARD NOTHING ON THIS. I CARRY MY SMALL CHILDREN AND MY WIFE IN THIS CAR AND I ALMOST GOT REARENDED A FEW TIMES SO IF ITS A FACTORY DEFECT THEY SHOULD FIX IT. I HEARD OTHER OWNERS WITH THE SAME COMPLAINT SO ITS NOT JUST PARTS WORE OUT IT WAS NO GOOD IN THE BEGINNING THEN THEY SHOULD PAY FOR IT SINCE THE FAULT IS AT THE FACTORY. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION SWITCH WAS UNABLE TO TURN AS A RESULT THE CONTACT WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN WAS NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED. IN ADDITION, THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE SERVICE ENGINE SOON WARNING LIGHT ILLUMINATED AND THE A/C SYSTEM FAILED TO ACTIVATE. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 08/27/14*LJ UPDATED 09/18/2014 *JS

THE CAR DONT START. THE KEY STUCK ALWAYS . SOMETIMES THE CAR TURNS ITSELF OFF WHEN START THE CAR *JS

IGNITION SWITCH FAILS AT TIMES AND I NEED TO KEEP TURNING IT ON NUMEROUS TIMES AND THEN IT FINALLY STARTS! IT IS ON THE NEWS THIS IS A RECALL AND I HAVE CALLED THE DEALERSHIP, GM AND BOTH FAILED TO HELP ME WITH THE ISSUE AT ALL! *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT MENTIONED THAT THE AUTOMATIC LOCKS AND AIR CONDITIONER BECAME INOPERABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 96,000 AND THE CURRENT MILEAGE WAS 98,000.

ISSUES WITH THE BCM (BODY CONTROL MODULE). THE IGNITION SWITCH WHICH THE CAR WOULD NOT START WITH THE KEY IN THE IGNITION AT ALL. ACCORDING TO THE PENSKE CHEVY, THE BCM IS BAD DUE TO THE IGNITION SWITCH. *TR

VEHICLE WILL NOT START PERIODICALLY, WAIT A FEW MINS AND IT WILL START. WHEN AUTOMATIC LIGHTS COME ON, THE DASH LIGHTS GO OUT. ALL LIGHTS ON GO OFF. MAKES NIGHT DRIVING DANGEROUS. *TR

I WAS DRIVING ON THE INTERSTATE AND MY HEADLIGHTS WENT OUT. I FLASHED MY BRIGHTS AND THEY CAME BACK ON. IT HAS DONE THIS MULTIPLE TIMES SINCE. *TR

2002 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL SYSTEMS MALFUNCTION. *SMD THE CONSUMER STATED THE PROBLEMS HE EXPERIENCED WERE EERILY SIMILAR AS TO THOSE DESCRIBED IN THE RECALL. HOWEVER, GENERAL MOTORS CUSTOMER SERVICE INFORMED HIM, HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONSUMER STATED WHILE DRIVING, ALL OF A SUDDEN, ALL ELECTRICAL FUNCTIONS CEASED. ALL OF THE GAUGES WENT TO THE OFF POSITION, AND THE POWER STEERING AND BRAKES WERE LOST. MINUTES LATER, ALL ELECTRICAL FUNCTIONS RESUMED. THE CONSUMERS MECHANIC WAS UNABLE TO ISOLATE THE PROBLEM. *JB UPDATED 06/19/14

2002 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH PROBLEM. *SMD THE CONSUMER STATED THE ELECTRICAL SWITCH WAS REPLACED ON JUNE 4, 2013. ON FEBRUARY 13, 2014, THE VEHICLE LOST ALL POWER AND CAME TO A COMPLETE STOP. ON APRIL 5, 2014, THE VEHICLE LOST ALL POWER AGAIN. *JB

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE WAS ABLE TO REMOVE THE KEY FROM THE IGNITION AND THE VEHICLE WOULD REMAIN ON. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 103,413. UPDATED 7/7/14*CN UPDATED 07/11/2014 *JS

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE CRUISE CONTROL ENGAGED INDEPENDENTLY AND WOULD NOT DEACTIVATE. THE IGNITION SWITCH WAS TURNED OFF; HOWEVER, THE VEHICLE CONTINUED TO ACCELERATE. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED NUMEROUS TIMES AND THE VEHICLE FAILED TO SLOW DOWN. WHEN THE EMERGENCY BRAKE WAS ENGAGED THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE THEN RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CRUISE CONTROL CABLE WAS DETACHED. THE MECHANIC STATED THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. UPDATED 6/10/14*CN

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INFORMED THE CONTACT THAT THE IGNITION SWITCH LOCK AND BODY CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

I HAD JUST DROPPED MY 8 YEAR OLD SON OFF AT SCHOOL, AND I WAS HEADED TO WORK. THE CAR CUT OFF WHILE I WAS SLIDING ON VERY THIN ICE. I COULD NOT STEER AWAY FROM THE BACK OF A PICK UP TRUCK. THE DRIVER DROVE OFF BEFORE I COULD EVEN EXIT THE CAR. THE AIR BAG DID NOT DEPLOY AND I HAD TO HAVE THE CAR TOWED TO MY HOUSE. I HAVE NOT BEEN ABLE TO GET IT STARTED SINCE. I HAVE HAD SEVERAL MECHANICS LOOK AT IT BUT NONE COULD FIX THE PROBLEM. I AM A SINGLE PARENT WHO LIVES PAYCHECK TO PAYCHECK. I JUST BOUGHT THE CAR IN OCTOBER. I DO NOT HAVE THE MONEY TO KEEP POURING INTO THIS CAR. I KNOW THERE IS MANUFACTURING PROBLEM BUT I DO NOT HAVE THE MONEY TO HAVE IT TOWED TO A DEALER, MUCH LESS THE MONEY TO HAVE IT FIXED. ALL I WANT TO HAVE MY CAR BACK ON THE ROAD RUNNING. *TR

ON THE ABOVE DATE I WAS DRIVING HOME FROM WORK WHEN MY CAR JUST SHUT OFF ON THE HIGHWAY. HAD TO PULL OF AND CAR DID WANT TO START NOTICE THE PASSLOCK 2 SYSTEM SECURITY LIGHT WAS ON. I HAD THE CAR TOWED HOME CAR START RIGHT UP DROVE TO WORK CAR DIDN'T WANT TO START AGAIN. HAS NOT START SINCE. NOTE I SPENT 700 ON THE PASSLOCK SYSTEM A YEAR IN HALF AGO.THIS IS BULL GM NEEDS TO FIX THIS PROBLEM FOR GOOD. *TR

CAR BEGAN TO FLASH SECURITY LIGHT. THEN WITHIN A MONTH THE LIGHT STAYED ON ALL THE TIME WITH SIGNAL LIGHT MAKING A CLICKING SOUND THEN NOT ABLE TO FLASH PREVENTING THE DRIVERS BEHIND ME NOT TO KNOW THE DIRECTION IM TURNING. THE SWITCH YOU HAVE TO JUGGLE AND THE CAR WOULD NOT START ANYMORE. I HAD THE BCM CHANGED THE RADIO IS LOCKED THE LIGHTS USE TO FLASH ON AND OFF. NOW THE CAR STARTS INTERMENT AND THE RADIO IS STILL LOCKED THE SECURITY LIGHT IS STILL ON, CRUISE LIGHT, AND PASSENGER AIRBAG LIGHT ON. THIS IS A PROBLEM FOR THE CHEVY IMPALA TO BUT THEIR IS NO RECALL....WHY? *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT THE ENGINE WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6900. THE CONSUMER ALSO STATED, THE TURN SIGNALS DID NOT ALWAYS WORK. UPDATED 06/30/14

CAR WOULD NOT START. SECURITY LIGHT CAME ON AND IT WOULD NOT START. THIS HAS HAPPENED AT LEAST 10 TIMES A YEAR SINCE 2004. THE WIRING TO THE LIGHT SYSTEM MELTED AT THE IGNITION SWITCH IN ONE INCIDENT. I CONTINUALLY HAVE TO RESET THE SECURITY SYSTEM TO OVERRIDE THE PASS LOCK SYSTEM ERRORS. THE CAR CONTINUES TO FAIL WITH PAS LOCK SECURITY ISSUES. I HAVE RESEARCHED THIS ON CHEVROLET IMPALAS, PONTIAC AND OTHER GM MODELS. THE SOLUTIONS ARE VAGUE AND INCONSISTENT. I TOOK MY CAR TO THE CHEVROLET DEALER IN SAN DIEGO AND THEY COULD NOT FIGURE OUT WHAT WAS WRONG AND THEIR SUGGESTION WAS TO REPLACE A BUNCH OF EXPENSIVE PARTS WITH NO GUARANTEE THAT THIS WOULD FIX THE SECURITY LOCK START ISSUE. THEY SAID THIS WAS A VERY COMMON PROBLEM AND THEY HAD NO SOLUTION FOR THE CAUSE. THEY TOLD ME THE BEST THING TO DO WAS TO TRADE IT IN ON A NEW CAR OR SELL IT TO SOME UNSUSPECTING PERSON TO DEAL WITH. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER INSERTING THE KEY IN THE IGNITION, THE VEHICLE FAILED TO START AND THE ANTI-THEFT SYSTEM ENGAGED. ALSO, THE CONTACT MENTIONED THAT ON ANOTHER OCCASION, THE VEHICLE FAILED TO START AFTER REFUELING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH AND KEYS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 57,000.

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS UNKNOWN.

PASSLOCK SYSTEM WOULD DISABLE THE CAR FROM STARTING DOZENS OF TIMES FOR MONTHS. I WOULD GET STUCK ANYWHERE WITHOUT WARNING FOR HALF AN HOUR OR MORE WITH MY CHILDREN. IT WAS TAKEN IN FOR A COOLANT LEAK ISSUE. THE DEXCOOL ( A HORRIBLE PRODUCT WITH LAWSUITS DUE TO ENGINE DAMAGE) HAD EATEN THE HOSES AND WAS SPRAYING AROUND THE ENGINE. IT CREATED A SLUDGE THAT THANKFULLY DID NOT DESTROY MY RADIATOR. THE CAR FINALLY OUTRIGHT FAILED BECAUSE OF THE SECURITY SYSTEM. THE PASSLOCK SYSTEM IS A KNOWN ISSUE WITH GM. I HAVE READ ENDLESS COMPLAINTS ABOUT THIS PROBLEM. THERE WAS NOTHING WRONG WITH THE CAR, BUT THE SYSTEM WOULD NOT READ THE KEY. IT WAS IN THE SHOP FOR WEEKS. HAD TO GET NEW BCM AND HAVE THE SYSTEM REPROGRAMMED. MY CAR ONLY HAS 37,000 MILES AND FOR IT TO FAIL AND NEED SUCH EXPENSIVE REPAIRS FOR A FAULTY SYSTEM WITH NOTHING WRONG WITH THE MECHANICS OF THE CAR IS UNREAL. ANOTHER KNOWN ISSUE IS WITH THE SIGNALS GOING OUT WITHOUT WARNING. I NEVER KNOW IF THE TURN SIGNALS WILL WORK AND THIS IS VERY DANGEROUS. I AM FEARFUL THAT OTHER ISSUES WITH THE ELECTRICAL SYSTEM MIGHT HAPPEN. BUT KNOWING THAT THE BCM MIGHT FAIL AGAIN IN ANOTHER YEAR OR SO IS THE BIGGEST RUB. HOW MANY TIMES DO PEOPLE HAVE TO REPROGRAM THEIR CAR AND REPLACE PARTS ON A FAULTY PASSLOCK SYSTEM THAT WILL FAIL AGAIN? *TR

YOU NEVER KNOW IF THE CAR WILL START. WILL START 30 TIMES THEN NOTHING. WAITING ABOUT 10 MINUTES AND STARTS. CAN NOT TRUST IT TO START AND NOT LEAVE YOU STRANDED.THE FOLLOWING LINK HAS 218+ OTHERS WITH SAME PROBLEM. HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/IMPALA/2002/ELECTRICAL/PASSLOCK_PROBLEM_WONT_START_AND_SECURITY_LIGHT_IS_ON.SHTML. *TR

THE PASSLOCK SECURITY SYSTEM IN MY CAR DISABLES MY FUEL AND MY STARTER. I HAVE BEEN STUCK PLACES BEFORE BECAUSE THE CAR WON'T START. THE SECURITY MESSAGE IS ON AND SO IS THE BATTERY ALONG WITH SERVICE VEHICLE SOON. THE CAR WILL NOT START AND HASN'T FOR MONTHS NOW. I AM VERY UPSET, MY RADIO SAYS LOCKED AND I HAVE TRIED EVERYTHING TO GET MY CAR TO START. IT WILL LEAVE ME STRANDED AT SOME POINT IF IT STARTS. *TR

FACTORY INSTALLED SECURITY SYSTEM WON'T LET ME START THE CAR, I HAVE TO WAIT ANYWHERE FROM 15-45 MINUTES BEFORE IT STARTS, AND THAT IS NOT SAFE TO BE STRANDED WITH THE FAMILY. I'M NOT THE FIRST PERSON WITH THIS PROBLEM, AND I HOPE YOU CAN DO SOMETHING TO HELP ME SOLVE IT. THANK YOU. *TR

I OWN A 2002 CHEVROLET IMPALA. WHILE I WAS DRIVING 50 MPH, THE HEADLIGHTS MALFUNCTIONED WHEN SWITCHING FROM LOW BEAMS TO HIGH BEAMS. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. NEXT THE CAR DOORS WOULD NOT LOCK. ORDERED NEW BODY CONTROL MODULE AND HAD IT PUT IN AND REPROGRAMMED AT DEALER. WORKED FOR A WEEK AND WHILE IN DRIVE THRU AND SHUT CAR OFF WHEN TRIED TO RESTART CAR IT WOULD NOT RESTART BUT START THROWING A BUNCH OF CODES. SAT FOR AWHILE FOUND SECOND SET OF KEYS PUT IT IN AND IT STARTED. APPARENTLY THE SECURITY SYSTEM WOULD NOT RECOGNIZE THE KEY WHEN IT WAS INSERTED INTO THE IGNITION. THIS LOCKED THE CONTACT IN THE VEHICLE AND PREVENTED IT FROM STARTING. THE VEHICLE IS NOW IN THE SHOP. I HAVE FOUND OVER 1,000 COMPLAINTS OF THE SAME NATURE WITH THIS CAR. IN 2004 I HAD NEW HEAD GASKETS PUT ON DUE TO THE COOLANT AND WAS SUPPOSE TO RECOUP SOME MONEY. I PUT IN CLAIM AND NEVER HEARD ANYTHING. NOW TURN SIGNALS WORK INTERMEDIATELY. THIS IS A VERY COMMON ISSUE WITH IMPALAS. VERY DANGEROUS WHEN I SIGNAL I DON'T KNOW IF IT IS GOING TO WORK. I HAVE ALMOST CAUSED MULTIPLE ACCIDENTS BECAUSE OF THIS ISSUE. I COMPLAINED MULTIPLE TIMES TO THE DEALER BUT THEY CLAIMED NOTHING WAS WRONG. AS SOON AS I HIT THE 100,000 MILE. *TR

HAZARD FLASHER SWITCH IS BAD. THE TURN SIGNALS WILL GO OUT INTERMITTENTLY. IF YOU PRESS THE HAZARD BUTTONS OVER AGAIN THE TURN SIGNALS WORK AGAIN. THIS HAS BEEN HAPPENING SINCE 2012 WHEN MY VEHICLE HAD 70,000 MILES. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE COASTING, THE PASS LOCK SECURITY WARNING LAMP ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED A FEW TIMES BEFORE IT BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 111,500. UPDATED 9/17/13*CN

I PUT A NEW FUEL PRESSURE SENSOR IN AND NOW MY 02 IMPALA WONT START AND NOT GETTING ANY POWER TO FUEL PUMP NOW, WE ARE A CAR LOT AND THIS CAR HAS BEEN SITTING UNABLE TO START NOW FOR OVER 2 WEEKS, HAD MANY CERTIFIED MECHANICS FROM OUR AREA OBSERVE THE PROBLEM, INCLUDING 2 CERTIFIED CHEVROLET MECHANICS, AND NONE HAVE COME UP WITH A SOLUTION. JUST DON'T MAKE SENSE, I AM SURE CHEVROLET IS AWARE OF THE PROBLEM SO PLEASE LET ME KNOW WHAT THE PROBLEM IS SO I CAN HAVE IT REPAIRED SO WE CAN SELL THE CAR. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE PARKED THE FUEL GAUGE READING FLUCTUATED FROM FULL TO EMPTY. THE FAILURE OCCURRED INTERMITTENTLY. ADDITIONALLY, THE HEADLIGHTS WOULD NOT ILLUMINATE WHEN THE CONTACT TURNED THE EXTERIOR SWITCH TO THE ON POSITION. THE CONTACT ALSO NOTICED THE MULTIFUNTION WINDOW SWITCH WOULD NOT OPERATE ANY OF THE WINDOWS WHEN THE EXTERIOR LIGHTING WAS NOT OPERATING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE SENDING UNIT RELAY WOULD HAVE TO BE REPLACED TO REPAIR THE FUEL GAUGE FAILURE. THE MULTI FUNCTION SWITCH WOULD HAVE TO BE REPLACED THE REPAIR THE ELECTRICAL FAILURE WITH THE EXTERIOR LIGHTING AND WINDOWS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HORN BEGAN SOUNDING INDEPENDENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 239,281.

SAFETY FLASHES ON DASHBOARD AND CAR WILL NOT START FOR 10 TO 15 MINUTES. IT HAPPENS TOTALLY AT RANDOM TIMES IN ALL KINDS OF WEATHER. DISCONNECTING THE BATTERY DOES NOT HELP NOR DOES RESETTING A FUSE WITH A KILL SWITCH. THIS IS A WIDELY KNOWN PROBLEM WHY ISN'T THERE A RECALL? I WAS TOLD FROM A DEALER IT WAS A COMPUTER ISSUE AND COULD BE FIXED FOR AROUND 1000 DOLLARS. I WANT TO BUY AMERICAN CARS BUT DO I HAVE TO SUFFER BECAUSE OF THIS CHOICE? WHAT AN AWFUL INCONVENIENCE. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE AIR BAG AND SECURITY WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE DEALER WAS NOTIFIED AND STATED THAT THE FAILURE COULD HAVE BEEN THAT THE BCM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 162,000.

AT 10:00 P.M., DRIVER STARTED THE VEHICLE (COLD) AND PULLED AWAY FROM CURB STOPPING AT A STOP SIGN 100 FEET AHEAD. AS DRIVER PULLED AWAY FROM THE CURB, THE DASH LIGHTS (SEAT BELT, ABS, AIRBAG, ETC.) AND TACHOMETER BEGAN TO INTERMITTENTLY FLASH/ FLUCTUATE. DRIVER PROCEEDED TO TAKE A RIGHT TURN ONTO A MAIN ROAD WHEN THE DRIVER'S SIDE HEAD CURTAIN AIRBAG INADVERTENTLY DEPLOYED FROM THE DRIVER'S SEAT BACK. DRIVER IMMEDIATELY STOPPED THE CAR AND PULLED OFF INTO A PARKING LOT TO CALL FOR ASSISTANCE. *TR

THE PASSLOCK SYSTEM HAS BEEN FAILING ME SINCE 2005. THE CAR STARTS WHEN IT FEELS LIKE IT. I HAVE BEEN STRANDED FOR 6 MONTHS, LATE TO WORK, AND MENTALLY STRESSED THANKS TO THIS PROBLEM. EVERYDAY FOR THE LAST 7 YEARS I HAVE EXPERIENCED THIS PROBLEM. IN 2005 I HAD THE BCM REPLACED, AND GM BLAMED THE PROBLEM ON THE VIPER ALARM SYSTEM. AS OF LAST WEEK GENERAL MOTORS CUT A NEW KEY, BECAUSE THE OLD KEY WAS STATED AS THE PROBLEM. NOW THAT THE PROBLEM STILL EXIST GM INFORMS ME THAT I NEED TO REPLACE THE IGNITION. THIS HAS TO BE A FORM OF RAPE. I AM A VETERAN, UNIVERSITY STUDENT, AND A PART-TIME WORKER, SO MY VEHICLE IS VERY MUCH NEEDED. MY FAMILY AND FRIENDS HAVE TO CONTINUOUSLY WATCH ME STRUGGLE DUE TO THIS VEHICLE ISSUE. I GUESS THIS IS THE THANKS YOU GET FOR BEING A HARD WORKING AMERICAN. *TR

PARKED AND TURNED OFF CAR, GAUGES, LOCKS AND LIGHTS WENT CRAZY. CAR WOULD NOT RESTART AND ELECTRICAL SYSTEM CONTINUED TO GO CRAZY EVENTUALLY THE BATTERY EXPLODED AND EVERYTHING TURNED OFF. DEALERSHIP DETERMINED IT WAS THE BCM. 6 YEARS LATER BCM IS BAD AGAIN. *TR

PARKED CAR GAUGES WENT CRAZY WITH A SOUND COMING FROM THE GLOVE COMPARTMENT. BAD BCM. *TR

PROBLEMS BEGAN ALMOST IMMEDIATELY WITH DIGITAL GEAR INDICATOR, DASH, AND OTHER LIGHTS GOING OUT AND COMING BACK ON. GOT NO SATISFACTORY RESPONSE FROM MANUFACTURER AND NOW CLUSTER HAS GONE OUT, SWITCH OUT, LOW COOLANT LIGHT STAYS ON. AT TIMES ACRID SMELL IN VEHICLE. *TR

MY TURN SIGNALS WORK INTERMITTENTLY. SOMETIMES NOT AT ALL AND SOMETIMES HAVE TO ACTIVATE FLASHERS ON AND OFF. SOMETIMES LITES WON'T TURN ALL THE WAY OFF WHEN I PARK THEY WILL MAKE A CHIMING SOUND AND I WILL TURN THEM ON AND OFF TIL IT STOPS. *TR

FOR THE PAST 2-3 YEARS THE SECURITY LIGHT WILL COME ON AND FLASH ABOUT 10 MINUTES. DURING THAT TIME I HAVE TO SIT WITH THE KEY IN THE IGNITION AND THE IGNITION SWITCHED BACK UNTIL THE SECURITY LIGHT STOPS, WHICH THEN THE CARE WILL START. ABOUT A MONTH AGO SAME CONSTANT PROBLEM EXCEPT NOW AFTER THE SECURITY LIGHT STOPS FLASHING CAR WON'T START AT ALL. I'VE GOTTEN NEW BATTERY AND HAD ALTERNATOR CHECKED AND BOTH ARE GOOD. THE SECURITY PASS CODE DEALING WITH THE KEYS OR SOME MESS I WAS TOLD WHICH WILL COST $500.-$600. OMG!!!!! REALLY. IS THERE A RECALL OR SOMETHING FOR THIS. GMC PLEASE DO BETTER. LAST AMERICAN MADE CAR THAT I WILL PURCHASE. *TR

CAR WON'T START AND CAR WILL JUST TURN OFF WHILE IM DRIVING, ITS NOT SAFE TO DRIVE. *TR

WHILE DRIVING AT NIGHT ON I127 HIGHWAY, WITH MY DIM LIGHTS ON AND CARS PASSING ME, MY DIMS GO BLANK. NOTHING. I HAD TO QUICKLY PULL OVER AND MAKE ADJUSTMENTS TO FIND THE PROBLEM. AFTER ABOUT A DOZEN EPISODES OF THESE I FIND THAT MY BRIGHT LIGHTS WOULD STILL OPERATE. AFTER I'D GET HOME I WOULD SHUT THE ENGINE OFF AND WAIT A FEW MINUTES AND RESTART THE ENGINE AND MY DIMS WOULD COME BACK ON !!!!! I HAVE CLEANED THE LITTLE SIGNAL SWITCH ON THE FRONT DASH BUT THEY STILL GO OFF AT ANY TIME OF THE NIGHT. I HAVE COME CLOSE TO A FEW ACCIDENTS. PLEASE HELP ! I HAVE TALKED WITH SEVERAL MECHANICS AND ROOKIES BUT THEY WERE STUMPED. THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE HEAD LIGHTS AND THE INSTRUMENT PANEL LAMPS FAILED. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 159,000.

WENT TO TURN ON THE CAR; ALL LIGHTS LOCKS RADIO WINDOWS WORKED. WHEN I TURNED KEY TO ON POSITION CAR WOULD NOT TURN ON. SECURITY LIGHT AND CHECK ENGINE LIGHTS WOULD COME ON. CAR WOULDN'T TURN ON FOR TEN MINUTES THEN IT TURNED ON. ALSO, WHILE DRIVING SECURITY LIGHT WILL COME ON AND STAY ON UNTIL CAR IS TURN OFF AND BACK ON. SOMETIMES SECURITY LIGHT WILL STAY ON. IN ADDITION, TO SECURITY LIGHT AND CAR NOT WANTING TO TURN ON, TURN SIGNALS WILL RANDOMLY STOP WORKING AND I HAVE TO TURN HAZARD LIGHTS ON AND OFF TO GET TURN SIGNALS TO WORK AGAIN. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE HEADLIGHTS MALFUNCTIONED WHEN SWITCHING FROM LOW BEAMS TO HIGH BEAMS. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOW EXPERIENCING ANOTHER NEW SAFETY CONCERN IN REGARDS TO THE PASS LOCK, WHERE THE COMPONENTS WERE WEARING OUT. THE SECURITY SYSTEM WOULD NOT RECOGNIZE THE KEY WHEN IT WAS INSERTED INTO THE IGNITION. THIS LOCKED THE CONTACT IN THE VEHICLE AND PREVENTED IT FROM STARTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE HAD NOT BEEN DRIVEN SINCE THIS PASS LOCK FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 102,000.

TURN SIGNALS WORK INTERMEDIATELY. THIS IS A VERY COMMON ISSUE WITH IMPALAS. VERY DANGEROUS WHEN I SIGNAL I DON'T KNOW IF IT IS GOING TO WORK. I HAVE ALMOST CAUSED MULTIPLE ACCIDENTS BECAUSE OF THIS ISSUE. I COMPLAINED MULTIPLE TIMES TO THE DEALER BUT THEY CLAIMED NOTHING WAS WRONG. AS SOON AS I HIT THE 100,000 MILE MARK THEY ALL OF A SUDDEN HAVE A SOLUTION. THIS SHOULD BE FIXED BY THE DEALER BECAUSE OF THE NUMBER OF TIMES IT'S BEEN REPORTED. THERE IS OBVIOUSLY SOMETHING GOING ON WITH THE SWITCH. *TR

AIR BAG LIGHT HAS BEEN DIAGNOSTIC BY, AUTHORIZED CHEVY DEALER, AS NEEDING TO BE REPLACED. ESTIMATED COST OF THE PART $703.00 PLUS TAX AND SHIPPING. THIS IS A PART THAT SHOULD LAST THE LIFE OF THE VEHICLE ,ESPECIALLY AT THAT PRICE. I WAS TOLD, THERE IS RECALLS IN REFERENCE THE SAFETY AIR BAG SYSTEM FOR 2002 CHEVY IMPALA'S .WAS THIS PART INCLUDED IN THE RECALL ? IF NOT, THIS PART SHOULD BE, OR AT LEAST MADE AVAILABLE TO THE END CUSTOMER AT THE MANUFACTURERS COST. I AM A CONTINUES GENERAL MOTORS CUSTOMER SINCE 1987. THIS 2002 IMPALA HAS GIVEN ME ELECTRICAL PROBLEMS SINCE I PURCHASED IT. I AM AT THE POINT OF LOOKING AT DIFFERENT PRODUCT LINES. I AM VERY INTERESTED IN GM RESPONSE TO THIS . *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START INTERMITTENTLY AFTER DRIVING A SHORT DISTANCE. WHEN THE FAILURE OCCURRED, THE SECURITY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER INFORMED THE CONTACT THAT THE PASS LOCK 2 FUNCTION HAD A FAILED PASS LOCK SENSOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 127,000 AND THE FAILURE MILEAGE WAS 115,000.

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA LS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON NUMEROUS OCCASIONS WHILE THEY KEY WAS IN THE IGNITION. THE CONTACT STATED THAT A RED SECURITY FAILURE LIGHT ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THE FAILURE MIGHT BE CAUSED BY THE SECURITY PASS LOCK SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 184,000 AND THE CURRENT MILEAGE WAS 191,000.

I HAVE A 2002 CHEVY IMPALA,DOOR LOCKS,LOCK AN UNLOCK BY THERE SELF DRAINING THE BATTERY,DOME LIGHT STAYS ON BLINKERS DON'T WORK THERE'S A CLICKING SOUND COMING OUT OF FUSE BOX DASH LIGHTS AND HEAD LIGHTS BLINK CAR STARTS BUT RUNS ERRATICALLY,REPLACED TURN SIGNAL SWITCH DID NOT HELP,WIPERS STAY IN THE UP RITE POSITION ALSO,I'VE TRIED CONTACTING GM NO LUCK,DO NOT TRUST DEALERSHIP BEEN RIPPED OFF MORE THAN ONCE. *TR

I BOUGHT THIS CAR 4 YEARS AGO AND I DID NOT HAVE PROBLEMS TILL THIS HAPPENED, THE CAR DON'T WANT TO STAR IN SEVERAL TIMES, IM ALREADY PISSED OFF AND I DON'T REALLY KNOW WHAT TO DO WITH IT, CUZ I KNOW THAT NOBODY IS GOING TO BUY IT LIKE THAT; I LIKE THE CAR BUT THIS IS INOPERABLE!!!! *TR

SECURITY SYSTEM FAILURE. VEHICLE WOULD NOT START. LUCKILY I WAS IN MY DRIVEWAY WHEN IT REFUSED TO START. HAD TO REPLACE BODY CONTROL MODULE, LOCK CYLINDER WITH PASSLOCK SENSOR BEFORE CAR WOULD START. THIS MAY NOT SEEM LIKE A SAFETY PROBLEM, BUT, WHEN YOU THINK ABOUT ALL THE PLACES YOUR CAR COULD LEAVE YOU STRANDED, IT'S SCARY. I AM NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM. THERE ARE THOUSANDS OF COMPLAINTS WITH THIS PROBLEM ON SEVERAL WEB SITES.THIS IS A FAULT OF GENERAL MOTORS, THEY KNOW ABOUT THE PROBLEM AND HAVE NOT DONE ANYTHING TO HELP THEIR CUSTOMERS WITH THIS PROBLEM. THEY NEED TO COME UP WITH A PERMANENT FIX FOR THE PASSLOCK SYSTEM AND HAVE A RECALL AND FIX IT ONCE AND FOR ALL. AVERAGE COST FOR THIS REPAIR IS ABOUT $1,000.00 DOLLARS. THE CUSTOMERS WHO HAVE PAID IT DESERVES THEIR MONEY BACK. *TR

ELECTRONIC - FIRST PROBLEM WAS AIRBAG LIGHT STAYING ON - AFTER AT LEAST 4 TRIPS TO DEALER - PROBLEM FIXED - NOW RADIO IS LOCKED AND SOMEHOW CONNECTED TO DOOR LOCKS AND SECURITY SYSTEM - APPARENTLY THIS IS AN ISSUE FOR THIS MODEL AND NEEDS RECALL. *TR

GM VEHICLES EQUIPPED WITH THE PASSKEY SYSTEM MAY, AND THOUSANDS DO, EXPERIENCE A PASSLOCK SYSTEM LOCKOUT, WHERE THE SECURITY SYSTEM PREVENTS STARTING OF THE VEHICLE, EVEN WHEN USING THE MFR'S SUPPLIED KEY. THE PASSKEY SENSOR PROBLEM IS RECURRING EVEN AFTER SOME CONSUMERS HAD DEALERS REPLACE IT. THIS DEFECT IN THE PASSKEY II AND III AS WELL AS THE PASSLOCK SYSTEMS ON GM VEHICLES HAS PLAGUED MY VEHICLE SINCE 3 WEEKS AFTER PURCHASE. THE DEALER SAID I HAVE TO REPLACE THE PASSKEY SENSOR, IGNITION CONTROL MODULE, IGNITION SWITCH, BCM AND EVEN POSSIBLY THE ECM. I HAVE CHECKED WITH OTHER SHOPS AND CONSUMERS VIA ONLINE FORUMS AND PERSONAL INTERACTIONS, AND HAVE COME TO LEARN OF 1000'S IF NOT 10,000'S OF CONSUMERS HAVE THIS PROBLEM, AND THE DEALER RECOMMENDED REPAIRS/REPLACEMENTS ONLY COVER UP THE PROBLEM FOR ABOUT A YEAR. THIS PROBLEM PREVENTS THE OWNER FROM STARTING THE CAR, AS WELL AS CAUSE IT TO STALL REGARDLESS OF LOCATION OR DRIVING CONDITION. THIS CAN RESULT IN LOSS OF CONTROL AND POSSIBLY LEAVING A CONSUMER STRANDED IN UNSURVIVABLE SITUATIONS. THIS IS A PUBLIC SAFETY AND A HEALTH RISK. EVEN WHEN UNDER WARRANTY, THE DEALER REFUSED TO REPLACE THE 'RECOMMENDED' PARTS AS THEY WERE NOT COVERED UNDER POWERTRAIN WARRANTY, HOWEVER THEY CAUSE THE VEHICLE'S POWERTRAIN TO NOT FUNCTION OR CEASE FUNCTION WHEN RUNNING JUST FINE SECONDS PRIOR. GM HAS BEEN NOTIFIED OF THIS ISSUE BY MYSELF AND TO NO AVAIL, A RESOLUTION IS UNAVAILABLE. I HAD A FRIEND OF MINE REPLACE OVER 8 COMPONENTS OF THE IGNITION/SECURITY SYSTEM AT THE DEALER FOR A COST OVER $2500. THE VEHICLE WAS 4 MONTHS OLD. MY VEHICLE, AT 9 YEARS HAS HAD THIS PROBLEM FOR THE PAST 4. GM NEEDS TO RECALL ALL VEHICLES EQUIPPED WITH A PASSLOCK/PASSKEY 2-3 SYSTEM FOR REPLACEMENT WITH A MORE RELIABLE ONE. A GOOGLE SEARCH TURNS UP OVER 138,000 RESULTS FOR GM PASSKEY PROBLEMS. GM PASSLOCK PROBLEMS TURNS UP OVER 85,100 RESULTS. THAT IS 223,100 RESULTS. IF I DO VEHICLE SPECIFIC, THAT NUMBER TRIPLES. CHEVY PASSKEY PROBLEMS RETURNS 1,340,000. *TR

PASSLOCK SYSTEM ON 2002 CHEVROLET IMPALA IS DEFECTIVELY DESIGNED. FAILURE LEAVES OWNER UNABLE TO START OTHERWISE 100% OPERABLE VEHICLE. PASSLOCK DEVICE REPLACED IN 2008 AFTER COMPLETE FAILURE. PASSLOCK DEVICE FAILURE AGAIN IN 2011. GM CLAIMS NOTHING WRONG. ISSUE VERY WIDESPREAD AND WELL KNOWN TO DEALERS AND MECHANICS. *TR

ON THE IP THE IGNITION KEY IS NOT FUNCTIONAL EVERY ONCE A WHILE AND IT DOES REQUIRE A 10 MINUTES WAIT IN THE VEHICLE WITH THE KEY IN THE IGNITION BEFORE YOU CAN FIRE THE ENGINE. THIS ISSUE BEEN PERSISTING FOR THE LAST 2 YEARS. I DO WONDER IF THIS PROBLEM BEEN EXPERIENCE WITH CHEVY? *TR

CAR WOULD NOT START. TRIED ABOUT 10 - 100 TIMES AND IT WOULD USUALLY TURN OVER. HAPPENING OVER THE LAST YEAR, BUT GETTING WORSE (CAR WILL NOT START RIGHT AWAY FOR LAST THREE DAYS!). EVERYTHING INSIDE CAR (LIGHTS, RADIO, ETC.) IS ON BUT ENGINE WILL NOT TURN OVER. *TR

MY 02 CHEVY IMPALA HAS ISSUES WITH THE STARTING SYSTEM. I HAVE NO KNOW ELECTRICAL PROBLEMS WITH THIS CAR EXCEPT SOMETIMES IT WILL NOT START AND HOURS OF TRYING TO START THE CAR IT STARTS. I EVEN TRIED TO SHORT OUT MY STARTER AND THAT DIDN'T WORK. IT WAS IN THE MIDDLE OF THE SUMMER AND MY INFANT CHILD GOT VERY HOT WAITING ON ME TO START THE CAR. *LN

MY CAR LEAVES ME STRANDED FOR HOURS BEFORE IT STARTS. PASSLOCK/PASSKEY II IS THE WORST THING CHEVY EVER CREATED. WHILE DRIVING THE GAUGES GO OFF AND ON; AND THE CAR SHUTS THE FUEL OFF. BEING SAID MY SISTER USED MY CAR ONE DAY AND THE FUEL SHUT OFF, THE CAR DIED, AND SHE WAS REAR ENDED. THANKFULLY IT WAS A BUMP AND SHE WASN'T SERIOUSLY INJURED. I'M ALWAYS LATE FOR WORK AND I HAVE REPLACED THE BCM, IGNITION SWITCH, AND TUMBLER. NOTHING IS RESOLVED. I'VE BEEN HOME STRANDED FOR A WEEK, WHICH HAS CAUSED ME TO MISS SCHOOL. DUE TO THE LACK OF MONEY I AM FORCED TO WITHDRAW FROM COLLEGE AND THIS IS MY SENIOR YEAR WHICH THROWS MY OUT OF MY INTERNSHIP. CHEVY NEEDS TO RECALL THIS "PASSLOCK" FEATURE AND REIMBURSE ALL OF THE PEOPLE THEY HAVE SWINDLED. THIS IS THERE FAULT AND WE, THE CONSUMERS, SHOULD NOT HAVE TO PAY FOR IT. THIS FEATURE ALLOWS OWNERS TO NOT BE ABLE TO USE THEIR VEHICLES, AND A PROFESSIONAL THIEF CAN STEAL THE CAR. RESEARCH SHOWS THAT THOUSANDS OF CONSUMERS ARE HAVING THIS PROBLEM AND STILL NOTHING HAS BEEN DONE, AND FRANKLY, I DO NOT THINK ANYTHING EVER WILL BE. I FOR ONE WILL NEVER PURCHASE A CHEVY AGAIN. *TR

PASSLOCK 2 SYSTEM FAILED CAUSING THE VEHICLE TO STALL WHILE DRIVING. VEHICLE WOULD NOT START. *TR

HEADLIGHTS SUDDENLY WENT OUT WHILE IN OPERATION. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE HAD NO POWER WHEN HE ATTEMPTED TO START IT. THE CONTACT REPLACED THE BATTERY THE FIRST TIME BUT THE REMEDY DID NOT CORRECT THE PROBLEM. THE VEHICLE WAS INSPECTED BY A MECHANIC WHO ADVISED THAT THE VEHICLE WOULD NEED A NEW BODY CONTROL MODULE. THE MECHANIC ADVISED THAT THE FAILURE WAS CAUSED BY THE MODULE BEING BURNED OUT BY THE IGNITION SWITCH. THE VEHICLE WAS NOT INSPECTED BY AN AUTHORIZED DEALER NOR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 57,000. UPDATED 02/03/11*LJ THE CONSUMER WAS TOLD TO WAIT 15 MINUTES AND THEN START THE VEHICLE. THE CONSUMER STATED HE SHOULD NO HAVE TO WAIT TO START THE VEHICLE. UPDATED 03/22/11

2002 IMPALA "PASSKEY" SYSTEM FAILS... NO START CONDITION, LEAVES DRIVER AND PASSENGERS STRANDED.

INTERMITTENT PASSLOCK FAILURE CAUSED CAR NOT TO START HAVE TO WAIT 20-30 MINUTES TO START MY CAR. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SECURITY WARNING LIGHT WAS ILLUMINATED AND THE STARTER FAILED. THE DEALER INSPECTED THE CHARGING SYSTEM AND DETERMINED THAT THE STARTER HAD A DEFECTIVE SOLENOID. THE DEALER REPLACED THE STARTER AND CLEANED THE CABLES. THE CONTACT STATED THAT SHORTLY AFTER REPAIRS, THE SECURITY WARNING LIGHT WAS ILLUMINATED AGAIN AND THE VEHICLE WOULD NOT START. THE CONTACT BELIEVED THERE WAS A CONNECTION BETWEEN THE SECURITY WARNING LIGHT AND THE VEHICLE FAILURE AND STATED THAT THE FAILURE WAS A RISK TO SAFETY. THE FAILURE MILEAGE WAS 72,013 AND THE CURRENT MILEAGE WAS 72,030.

2002 CHEVY IMPALA. BOUGHT NEW. THE SPEEDOMETER AND THE FUEL GAGE STARTED TO ACT ERRATICALLY TWO YEARS AGO. THE SPEEDOMETER FAILED COMPLETELY LAST YEAR. IT SHOWS INFINITE SPEED FOR EXAMPLE WHILE IDLING. NO WAY TO KNOW HOW FAST THE CAR IS GOING. THOUSANDS OF PEOPLE REPORTING THE SAME PROBLEM ON VARIOUS INTERNET BLOGS. THE PROBLEM EXISTS ON ALL IMPALA MODELS, STARTING WITH 2001 AND UNTIL PRESENT. SOME OTHER GM CARS HAVE A SIMILAR PROBLEM. GM DOES NOT CARE. DEALERS CHARGE UP TO $900 TO REPLACE AN INSTRUMENT CLUSTER, AND SOMETIMES A SPEED SENSORS. MANY TIMES THEY ARE GUESSING THE PROBLEM AND OVERCHARGE CUSTOMERS FOR TRAIL AND ERROR DIAGNOSTIC. THE ISSUE IS A SAFETY ISSUE. PEOPLE ARE GETTING SPEEDING TICKETS FOR NO FAULT OF THEIR OWN. CAR CAN OVERTURN ON SHARP TURNS. THE DRIVER HAS ONLY HIS GUT FEELING TO GUESS HOW FAST HE IS GOING. HE CAN BE TO SLOW ON A HIGHWAY AND POSE RISK TO OTHER DRIVERS. GM IS NOT CONCERNED AND WON'T FIX THIS PROBLEM, UNLESS A RECALL IS FORCED ON IT. PLEASE SAFEGUARD THE LIVES OF DRIVERS AND FORCE GM TO DO WHAT IS FAIR AND JUST. THEY SOLD A DEFECTIVE PRODUCT AND SHOULD FIX THE PROBLEM IMMEDIATELY. THANK YOU *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SECURITY SYSTEM ON THE VEHICLE WOULD LOCK UP AND THE VEHICLE WOULD NOT START AS A RESULT. THE FAILURE OCCURRED AT LEAST ONCE EVERY WEEK AT ANY TIME. THE CONTACT WOULD HAVE TO WAIT AND KEEP ATTEMPTING TO START THE VEHICLE; EVENTUALLY, IT WOULD START. THE BATTERY, ALTERNATOR AND STARTER WERE REPLACED BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE WIRING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 127,000. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

I HAVE A 02'CHEVY IMPALA WHEN I TURN IT ON ALL ELECTRIC COMES ON AND THE ENGINE RUNS FOR A SPLIT SECOND AND DIES THEN THE BATTERY LIGHT AND SERVICE TRACTION SYSTEM COMES ON I GOT THE FUEL PUMP AND SENSOR REPLACED STILL THE SAME PROBLEM OCCURS. I WAS ABLE TO DRIVE IT FOR A FEW MILES AFTER READING THE MANUAL AND PUSHING THE GAS TO THE FLOOR WHILE HOLDING THE KEYS ON FOR THREE SECONDS BUT EVENTUALLY IT DIED AGAIN. PLEASE HELP!!!!! *TR

UNKNOWN REASON AS TO WHY THE DIRECTIONALS ON MY 02 IMPALA WORK INTERMITTENTLY. THIS FIRST OCCURRED APPROXIMATELY 4 MONTHS AGO WITH AVERAGE OCCURRENCE OF ONCE A WEEK. NOW IT OCCURS APPROXIMATELY ONCE A DAY. MECHANIC CANNOT FIND A SOLID REASON AS TO WHY THIS IS OCCURRING AND CANNOT REPLICATE IT AT THE TIME THE VEHICLE IS IN THE SHOP. *TR

2002 CHEVY IMPALA. THE TURN SIGNALS OFTEN FAIL TO ACTIVATE, CREATING A ROAD HAZARD. APPARENTLY A COMMON PROBLEM ON THAT TIME PERIOD IMPALAS. SUSPECTED A FAULTY MULTI-FUNCTION SWITCH. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. UPON STARTING THE VEHICLE AND SHIFTING IT INTO DRIVE SHE COULD HEAR A CLICKING NOISE COMING FROM THE STEERING COLUMN AND FUSE BOX UNDER THE ENGINE. SHE ALSO STATED THAT WHENEVER SHE SHUTS THE VEHICLE OFF THE HIGH BEAMS WILL CONTINUE TO FLICKER ON AND OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE SHE WAS INFORMED THE VEHICLE WAS BUILT WITH A FAULTY BODY CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 147,050 AND THE CURRENT MILEAGE WAS 147,432. UPDATED 11/05/10. *LJ

BLINKERS WERE INTERMITTENTLY WORKING AND NOW NOT WORKING AT ALL. BRAKE LIGHTS AND HAZARDS WORKING. FUSES REPLACED. SEE ONLINE THAT MANY PEOPLE REPORT THIS SAME PROBLEM. *TR

WENT TO WORK AND WHEN I WENT TO LEAVE THE CAR WOULDN'T START- THOUGHT IT WAS THE BATTERY AND GOT A JUMP, WOULDN'T START. HAD THE CAR TOWED TO AUTO PLACE, AND THEY COULDN'T FIND ANYTHING WRONG, THEN AFTER THAT THE CAR HAS LEFT ME STRANDED AND UNABLE TO GET TO WORK ITS SHUT OFF WHILE DRIVING- THE SECURITY LIGHT WAS ON, AFTER THE MANY COMPLAINTS TO CHEVY- THEY WONT ASSIST WITH THE REPAIR OF THE PASS LOCK SECURITY SYSTEM FOR THE SIMPLE REASON ITS OUT OF WARRANTY. ITS NOT A MAINTENANCE ISSUE ITS A MECHANICAL ISSUE. ITS ALSO A SAFETY ISSUE. THE CAR JUST SHUTS OFF AS IF SOMEONE IS STEALING IT. HOW DANGEROUS- ON ROUTE 80 HIGHWAY OR ANY ROAD FOR THAT MATTER, YOUR CAR SHUTS OFF AND YOUR SMASHED FROM BEHIND WITH CARS PILED UP- SOMEONE WILL BE DEAD ANDMANY WILL BE SERIOUS HURT. OR BEING STRANDED ON A DARK COUNTRY ROAD WITH NO CELL RECEPTION. THIS IS A SAFETY ISSUE AND AFTER ALOT OF RESEARCH ON THIS PROBLEM- GM"S RESPONSE' SORRY WE CANT HELP YOU- TODAY TOYOTA RECALLED 412K CARS, BECAUSE OF STEERING ISSUE AND WAS A SAFETY ISSUE. NISSAN, TOYOTA, AND HONDA DIDN'T NEED BAILOUTS WHY BECAUSE THEY STAND BEHIND THEIR CARS UNLIKE GM- THIS IS A BIG ISSUE WITH HUNDREDS OF THOUSANDS OF PEOPLE COMPLAINING AND GM AS USUAL DOES NOTHING TO STAND BEHIND THEIR PRODUCTS. I WILL NEVER AGAIN PURCHASE A GM PRODUCT AS ITS A COMPLETE PIECE OF GARBAGE AND THE ONES WORKING FOR GM AREN'T ANY BETTER. LET GM SINK AND GO UNDER, THAT WAY AMERICANS WILL HAVE MORE RELIABLE TRANSPORTATION AND COMPANIES THAT ACTUALLY STAND BEHIND SAFETY ISSUES WITH THEIR CARS. IT AMAZES ME HOW GM CAN TAKE BAILOUTS- TO KEEPTHEM AFLOAT BUT WONT DO ANYTHING TO BACK THEIR VEHICLES, SOONER OR LATER THEY WILL SINK AND THEY WILL ALL BE SITTING THERE DUMBFOUNDED SCRATCHING THEIR HEADS WONDERING OH GEE WHAT HAPPENED, YOU DIDN'T STAND BEHIND YOUR CARS MORON THAT'S WHAT HAPPENED, AND PEOPLE WENT TO MORE RELIABLE COMPANIES. 13K FOR A 2002 IMPALA LS, GUESS ITS TIME TO TAKE IT TO THE JUNK YARD VERY UNSAFE AND NO PEACE OF MIND TO DRIVE THE GARBAGE. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED WHEN THE SECURITY LIGHT WOULD ILLUMINATE, THE VEHICLE WOULD NOT START. THE DEALER ADVISED THE CONTACT TO WAIT TEN MINUTES BEFORE RE-STARTING THE VEHICLE, BUT THE VEHICLE COULD ONLY BE DIAGNOSED WHILE THE FAILURE OCCURRED. THE DEALER ADVISED THAT THE COMPUTER CHIP POTENTIALLY WOULD NEED TO BE REPLACED BUT COULD NOT CONFIRM IF IT WOULD CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE IS 62,576. UPDATED 10/04/10. *LJ THE DEALER REPLACED THE IGNITION CYLINDER. UPDATED 10/05/10

ON MY 2002 CHEVY IMPALA, THE KEYLESS ENTRY REMOTE DOESN'T WORK AND CAR WILL NOT START AFTER BEING DRIVEN ALL DAY AND SITTING FOR A FEW MINUTES. HAD TO REPLACE COMPUTER MODULE JUST SO THAT COMMUNICATION COULD BE STARTED. AND HAD TO REPLACE IGNITION SWITCH. *TR

THE STARTER WILL NOT GET A SIGNAL FROM THE IGNITION SWITCH. I HAVE CHANGED RELAYS, IGNITION SWITCH, STARTER, KEY CORE AND PASSLOCK, ALL TO NO GAIN. GAVE VEHICLE TO THEY LOCAL CHEVY DEALERSHIP WHO CHANGED TO BCM AND REPROGRAMMED THE SECURITY FEATURE AND WHEN I WENT TO PICK IT UP FROM THE DEALERSHIP, IT WOULDN'T START. THE STARTER GETS NO SIGNAL ABOUT 90% OF THE TIMES I TURN THE KEY. FOR THE 10% IT DOES WORK, THERE SEEMS TO HAVE HAD NO ISSUE WHAT SO EVER. IT TURNS ON SMOOTH AND RUNS LIKE A DREAM. YET IT CAN BE THE FIRST ATTEMPT OR THE 50TH BEFORE THE STARTER CATCHES A JOLT AND STARTS THE CAR, THERE SEEMS TO BE NO PATTERN. THE SECURITY SYSTEM WORKS FINE B/C WE INSTALLED A SIMPLE PUSH BUTTON SWITCH TO THE STARTER AND IT WORKED EVERY TIME WITH NO TROUBLE FOR A FEW MOMENTS TILL THE GAS WAS TAKEN AWAY AND THE CAR TURNED OFF. BYPASSING THE SECURITY FEATURE AND ALLOWING A SECONDARY IGNITION METHOS WOULD SEEM TO RESOLVE THE ISSUE. I FIND THIS TO BE A SAFETY ISSUE DUE TO THE POTENTIAL OF BEING STUCK OUT IN THE MIDDLE OF AN INTERSECTION IF THE CARS HAPPENS TO STALL. OR IF AN INFANT WAS LOADED INTO THE VEHICLE AND IT WOULD NOT START FOR 15 TO 30 MINUTES, LEAVING THE CHILD WITH THE RISK OF HEAT ISSUES. THE PROBLEM ITSELF CAME SUDDENLY WITHOUT WARNING. *TR

MY 2002 IMPALA WILL RANDOMLY NOT START. THE MESSAGE CENTER FLASHES SECURITY, BATTERY AND SERVICE ENGINE SOON. I HAVE TO UNHOOK AND RECONNECT THE BATTERY TO GET THE CAR TO START. I DO NOT WANT TO DRIVE IT ALONE, AS I LIVE IN A BIG CITY AND DO NOT WANT TO BE DRIVING AND THE CAR MALFUNCTION. I HAVE READ NUMEROUS ACCOUNTS OF THIS HAPPENING TO PEOPLE WITH 2002 IMPALAS. I HAVE ASTHMA AND ONE DAY I STARTED TO HAVE AN ATTACK. HUSBAND WAS GOING TO DRIVE ME TO HOSPITAL AND MY CAR DECIDES NOT TO START. I COULD HAVE DIED WAITING FOR HIM TO RECONNECT THE BATTERY. I PAID GM FOR A RELIABLE CAR BUT GOT A CAR THAT WILL START ONLY WHEN IT WANTS TO. THIS IS UNACCEPTABLE. IT'S MESSED UP THAT I CAN'T DRIVE MY CAR FOR FEAR OF IT NOT STARTING AND BEING MUGGED OR RAPED WHILE TRYING TO UNHOOK/REHOOK THE BATTERY. GM SHOULD BE HELD RESPONSIBLE FOR THIS. THEY DON'T WANT TO THOUGH BECAUSE THEY MAKE TOO MUCH MONEY FIXING SOMETHING THAT THEY SCREWED UP. I WILL NEVER BUY A GM AGAIN. TOYOTA AND HONDA FROM HERE ON OUT!!! *TR

I HAVE A 2002 CHEVY IMPALA. THE CAR BEHAVES AS THOUGH THERE IS AN ELECTRICAL PROBLEM. MY OWN RESEARCH SEEMED TO INDICATE A FAULTY BCM MODULE. I TOOK THE CAR TO A DEALER AND EXPLAINED MY SUSPICION AND THE ODD INTERMITTENT PROBLEMS, AND THEY REPLACED THE IGNITION SWITCH AND SPENT A LOT OF TIME TRYING TO FIND A WIRING PROBLEM. AFTER 2 WEEKS THEY SAID THEY FOUND THE ELECTRICAL PROBLEM AND CHARGED ME $700. NOW, A FEW WEEKS LATER ALL SYMPTOMS ARE BACK. WHEN THE KEY IS TURNED ON, THE LIGHTS FLASH, TRUCK LATCH OPENS AND CLOSES, AND SECURITY LIGHT FLASHES. THIS IS JUST 1 SET OF SYMPTOMS. THIS PROBLEM IS VERY DANGEROUS. I FOUND THIS SITE WHILE LOOKING FOR HELP HERE: HTTP://WWW.YOUTUBE.COM/WATCH?V=GR-O5R1UPFY&FEATURE=RELATED . PLEASE HELP! *TR

PASS KEY SENSOR, I HAD TO PAY 500 DOLLARS TO FIX AN IGNITION SWITCH THAT WAS PERFECTLY FINE BUT A BAD SENSOR WAS THE PROBLEM, MANY COMPLAINTS BUT STILL NO RECALL. *TR

HAVE 2002 CHEVY IMPALA AND THE SECURITY PASSLOCK WON'T LET CAR START, I HAVE BEEN STRANDED IN MANY PLACES. HAD IT CHECKED OUT AT 2 PLACES AND IT ALL COMES BACK TO COMPUTER, OR KEYS, WE TRIED TO HAVE KEYS RECODED BUT IT STILL HAPPENS OFTEN. BY RESEARCHING ON COMPUTER I SEE I'M NOT ALONE OUT THERE. WHAT DO PEOPLE HAVE TO DO TO GET GM RECALL THIS PROBLEM. IT IS A SAFETY PROBLEM BECAUSE IT ALWAYS HAPPENS WHEN IT EITHER 5 BELOW OR 90 OUTSIDE AND HAVE SIT IN CAR AND HOPE YOU DON'T GET MUGGED OR ROBBED WAITING FOR CAR TO START OR DID OF HEAT STROKE OR FREEZE TO DEATH. IS THERE ANYTHING WE CAN DO . HELP PLEASE MY CAR DOES THIS 4-5 TIMES A DAY AND NO ONE KNOWS HOW TO FIX IT. GM NEED TO STEP IN AND FIX THIS DEFECT. *TR

THE SECURITY LIGHT GOES AND CAR WILL NOT START BEEN HAVING THIS PROBLEM FOR THE PAST 5 YEARS. HAVE REPLACED THE IGNITION SWITCH, COMPUTER MODULE EVERYTHING! AND STILL NOT WORKING PROPERLY. THE RADIO IS LOCKED. THE WIPERS WORK WHEN THEY WANT TO. I HAVE PUT SO MUCH MONEY INTO THIS CAR AND IT STILL ONLY RUNS WHEN IT WANTS. *TR

THIS IS A GENERAL POINT OF INFORMATION MESSAGE: FOR THE LAST DECADE OR MORE, GM VEHICLES HAVE A PROPENSITY TO BURN OUT THEIR LAMPS DUE TO AN OVERCHARGE CONDITION (CAUSE UNKNOWN TO ME); THIS CONDITION CAN AFFECT ANY OF THE LAMPS OR BULBS, MOST NOTICABLY HEADLAMPS, TAIL LIGHTS, AND RUNNING (PARKING) LAMPS. COULD YOU PLEASE INVESTIGATE THIS ELECTRICAL DEFECT IN ALL GM VEHICLES.*TR

WE HAVE EXPERIENCED ELECTRICAL PROBLEMS WITH THIS VEHICLE FOR THE PAST COUPLE OF YEARS. WE HAVE REPLACED NUMEROUS PARTS DEALING WITH THE IGNITION/STARTER, PASS/LOCK, POWER LOCK, AND SECURITY SYSTEM. WE RECENTLY HAVE BEEN DEALING WITH THE CAR STARTING OR NOT STARTING FOR THAT MATTER. AT FIRST, IT WAS ONCE IN AWHILE AND NOW IT DOESN'T START 7-8X PER WEEK. IT IS EXTREMELY FRUSTRATING TO HAVE TO CONSTANTLY THROW MONEY AT THIS PROBLEM. ONCE AGAIN IT IS GOING INTO THE SHOP FOR DIAGNOSTIC AND MORE PARTS. THIS IS A BIG PROBLEM AND NEEDS TO BE RESOLVED. IT IS OBVIOUSLY A DEFECT OF SOME SORT AND NEEDS TO BE HANDLE ACCORDINGLY. *TR

MY CAR STARTED A SOUND IN THE WIRING SUCH AS A POPPING SOUND AS IF THE WIRES ARE GROUNDING OUT THEN SOMETHING SMELL SMOKE THEN IT STARTED NOT CRACKING AND I COULDN'T FIGURE OUT WAY I THOUGHT IT WAS THE BATTERY REPLACED IT THEN WOULDN'T START AGAIN AFTER I WAS TOLD IT WAS THE BATTERY THE DASH READS SECURITY ON IT THIS HAPPEN TO MY CAR MY FRIENDS CAR AND MY HUSBANDS COUSINS CAR THEY ARE ALL IMPALAS ALL IN 2002 I HAVE ALSO SPOKE TO OTHER PEOPLE WITH THEM SAME PROBLEM WANT START READS SECURITY ON DASH WIRES GROUND OUT AND HEAR POPPING SOUND AND THE BATTERY DRAINS FROM THE HEAD LIGHTS NOT TURNING OF OR SECURITY READS AND THE LIGHTS FLASH ITS BROKEN DOWN IN MY YARD NO ONE AROUND HEAR REALLY KNOWS THE PROBLEM THEY SAY ITS THE SECURITY MY HUSBAND BELIEVES ITS THE WIRING AND IT GROUNDS OUT CAUSING THINGS TO HAPPEN. *TR

MY CAR, A 2002 CHEVY IMPALA, HAS AN INTERMITTENT STARTING PROBLEM SINCE I PURCHASED IT AT 2006. FOR EVERY 2-3 WEEKS, IT SIMPLY DOES NOT CRANK BY TURNING THE KEY. BUT AFTER 10 MINS, IT STARTS AGAIN. I HAVE SPENT A LOT OF MONEY TO TRY TO FIX THIS ISSUE BUT IT IS UNSUCCESSFUL. AFTER SEARCHING ON WEBSITE, I UNDERSTAND THIS IS A VERY COMMON ISSUE FOR GM CARS AND MAY BE RELATED TO SOME ELECTRIC SECURITY ISSUE. THEREFORE, HERE I AM FILING THE COMPLAINT. *TR

02 IMPALA 3.8 ENGINE WOULD NOT START. IT HAS DONE THIS COUNTLESS TIMES AND I WILL HAVE TO WAIT 20 OR 30 MINUTES FOR IT TO START. MY BATTERY IS LIKE NEW, AND NOTHING IS WRONG WITH THE STARTER, I'VE HAD IT ALL TESTED. I'VE READ IT COULD BE THE PASSLOCK SYSTEM OR SOMETHING CALLED THE TUMBLER. MY SECURITY LIGHT COMES ON RANDOMLY EVEN WHEN DRIVING ON THE HIGHWAY. I'VE READ THAT MANY IMPALA OWNERS CARS HAVE CUT OFF WHILE DRIVING ON THE HIGHWAY AND I'M HOPING MINE DOESN'T DO THE SAME. MY CAR WAS A FORMER POLICE CAR. IT NOW HAS ABOUT 112,000 MILES ON IT. I HOPE I NEVER HAD TO GO SOMEWHERE IN AN EMERGENCY OR GET STUCK IN THE MIDDLE OF NO WHERE AT NIGHT. I'VE READ SEVERAL FORUMS EXPLAINING HOW CHEVY KNOWS ABOUT THE DEFECT BUT WILL NOT FIX IT UNLESS YOU PAY ABOUT 600 TO ALMOST 1,000 DOLLARS. BUT THEN WHEN THEY CLAIM IT'S FIXED, THE PROBLEM HAPPENS ALL OVER AGAIN. I READ FROM A MECHANIC THAT WORKED FOR CHEVY IN THE PAST, THAT THEY POLITELY IGNORE COMPLAINTS REGARDING THIS PASSLOCK AND SECURITY PROBLEM. I GUESS NO ONE WILL TAKE IT SERIOUSLY UNTIL PEOPLE START TO GET INJURED OR EVEN KILLED LIKE TOYOTA DRIVERS. MUST WE WAIT FOR THE DEATH TOLL TO RISE BEFORE THE GOVERNMENT STEPS IN TO ACT??? POLICEMEN DRIVE THESE CARS ALTHOUGH THERE SLOWLY BEING PHASED OUT WITH THE NEWER MODELS. A POLICEMAN THAT CANNOT GET TO THE SCENE OF A CRIME ON TIME BECAUSE HIS CAR WOULDN'T START. I GUESS THAT'S THE HEADLINE WERE WAITING FOR BEFORE CHEVY OR THE GOVERNMENT DECIDES TO DO SOMETHING ABOUT THE PASSLOCK PROBLEM THAT COUNTLESS AMERICANS ARE HAVING AND GM DOESN'T WANT TO FIX. THIS IS WHY I WILL NEVER BUY ANOTHER AMERICAN CAR BECAUSE THE PARTS ARE CHEAP AND GM COULD CARE LESS. THE TIME TO ACT IS BEFORE MAJOR INCIDENTS HAPPEN, BEFORE PEOPLE LOSE THEIR LIVES, BEFORE 5 CAR PILE UPS ON THE HIGHWAY, BEFORE AN EMERGENCY THAT GM DRIVERS CANNOT GET TO BECAUSE THERE CAR WILL NOT START. NOT AFTER!!! THAT'S TOYOTA'S PROBLEM NOW. ADVICE FOR GM AND THE U.S. GOVERNMENT - GET IT TOGETHER!!! *TR

LIGHTS WENT OUT AFTER DARK. IN A PANIC, I MOVED THE DIMMER SWITCH BACK AND FORTH UNTIL THEY CAME BACK ON. IT LASTED JUST A COUPLE OF SECONDS, BUT I WAS GOING 60 MPH AND IT WAS PITCH BLACK. THIS IS A 2002 CHEVROLET IMPALA, 4 DOOR SEDAN WITH 68, 000 MILES. I HAVE SPENT SEVERAL THOUSAND DOLLARS ON REPAIRS FOR THIS VEHICLE. SEAL LEAKS (OIL LEAKING ON MANIFOLD) HEATER WENT OUT DURING ZERO WEATHER, REPLACED BODY CONTROL MODULE, PASS LOCK SYSTEM, TRACTION SYSTEM PARTS ( TWO SEPARATE TIMES). THESE ARE A FEW. I BOUGHT THIS CAR NEW AND PUT ONLY 68 THOUSAND MILES ON IT IN THE LAST 9 YEARS. I BELIEVE THE LIGHTS ARE A SAFETY ISSUE AND SHOULD NOT COST $695.00 TO REPAIR. *TR

SECURITY LIGHT COMES ON, DOORS LOCK AND WILL NOT OPEN MANUALLY OR ELECTRICALLY. CAR WILL NOT START. SERVICE ENGINE SOON, BRAKES, DOOR AJAR, LIGHTS ALSO COME ON. RED LIGHT ON STEREO FLASHES, HEADLAMPS FLASH. AFTER WAITING 20-30 MINUTES CAR WILL RESTART. HAPPENS OFTEN AND INTERMITTENTLY. REPLACED BATTERY. *TR

I HAVE A 2002 CHEVROLET IMPALA WHEREAS I BELIEVE THE PASSLOCK IGNITION IS DEFECTIVE. AFTER SEARCHING THE INTERNET, I HAVE FOUND THAT THERE ARE NUMEROUS COMPLAINTS ABOUT THE CAR NOT STARTING. THE FAILURE OCCURS WHEN TRYING TO START THE CAR BY TURNING THE KEY. NOTHING HAS BEEN DO TO CORRECT THIS FAILURE. *TR

I HAVE A 2002 CHEVY IMPALA AND QUITE OFTEN THE CAR WILL NOT START AND DISPLAYS THE SECURITY LIGHT BUT AFTER LEAVING THE KEY IN THE ON POSITION AND PRESSING THE LOCK BUTTON ON THE VEHICLE THE CAR WILL START 10 MINUTES LATER. I HAD TO TAKE MY DAUGHTER TO THE ER BECAUSE OF A BAD CUT ON HER FINGER WHICH WAS BLEEDING PROFUSELY AND WE GOT IN THE CAR AND IT WOULDN'T START. AFTER PRESSING THE LOCK BUTTON AND LEAVING THE KEY IN THE ON POSITION FOR 15 MINUTES IT FINALLY STARTED. IT DOES THIS ALL THE TIME AT LEAST 10 TIMES PER WEEK. THANK GOD MY KIDS WEREN'T DYING OR SOMETHING OR THANK HEAVENS IT WASN'T AN EMERGENCY SITUATION WHEN THE CAR WOULDN'T START. BUT I HAVE LOOKED AT NUMEROUS WEBSITES AND IT SEEMS THAT THE 2002 CHEVY IMPALAS HAVE THIS PROBLEM AND IT NEEDS TO BE RECALLED THE OWNERS SHOULD NOT HAVE TO PAY FOR THE PARTS!! *TR

THE PROBLEM IS WITH A 2002 CHEVY IMPALA. THE PROBLEM WITH THE CAR IS THE PASSIVE LOCK 2 SYSTEM.. THIS SYSTEM LOCKS THE CAR OUT AND KEEPS IT FROM STARTING FOR ANY WHERE TO 15-30 MINS AT A TIME. THIS IS A VERY UNSAFE THING FOR ME I AM A SECURITY OFFICER AND FIND MYSELF IN AREAS THAT I NEED TO GET OUT OF AND CAN'T BECAUSE OF THE CAR NOT START DO TO THE FAILING OF THIS SYSTEM THIS IS A ON GOING PROBLEM WITH ALOT OF GM MADE CARS FROM THE YEARS 1999-2004 I HAVE DONE ALOT OF RESEARCH WITH REPAIR SHOPS IN MY AREA AND OUT OF THE AREA. EVERYONE OF THIS PLACE I HAVE CALLED OR BEEN TO HAS TOLD ME THE SAME THING AND THAT IS THEY GET AT LEST ONE GM MADE CAR WITH IN THESE YEARS ONCE A MONTH. THE PROBLEM IS A FAULT IN THE PASS2 SYSTEM THE ONLY WAY TO FIX THIS PROBLEM IS TO TAKE IT TO A GM DEALER OR A AUTO ELECTION TO FIX THIS AND THE COST OF THIS IS OVER $500.00 . CHEVY REFUSES TO DO A RECALL ON THEIR PROBLEM WITH THIS CAR. AND OTHER CARS. *TR

CAR STARTS INTERMITTENTLY, AT FIRST ONCE EVERY MONTH OR SO AND THEN GOT PROGRESSIVELY WORST. THIS PROBLEM HAS BEEN OCCURRING OVER ANY AN EXTENDED PERIOD OF TIME (9-15 MONTHS, MAYBE LONGER). USED AN INDEPENDENT MECHANIC THE MAJORITY OF THE TIME (3-5 VISITS) WAS NEVER ABLE TO IDENTIFY THE PROBLEM. HOWEVER, THE INDEPENDENT MECHANIC WAS REASONABLE IN HIS CHARGES. SINCE 10/23/09 STARTED USING A GM DEALER (A BIG MISTAKE). THEY HAVE CHANGED THE BODY CONTROL MODULE AND REPLACED THE IGNITION CYLINDER WITH PASSLOCK SENSOR. COST APPROACHING $1K AND STILL THE SAME PROBLEM THOUGH WITH LESS FREQUENCY (ABOUT THREE TIMES SINCE 11/10/09). CONTACTED GM FOR ASSISTANCE AND DUE TO MILEAGE (ABOUT 130K) THEY ARE UNWILLING TO HELP. ONLY BUY A GM PRODUCT IF YOU DON'T PLAN TO PUT MUCH MILEAGE ON IT. *TR

I HAVE A SAFETY CONCERN INVOLVING UNRESOLVEABLE ISSUES WITH A 2002 IMPALA LS. DUE TO PASSLOCK, MY CAR WILL RANDOMLY NOT START, THINKING THAT I (THE OWNER) AM TRYING TO STEAL THE CAR. THIS IS A SAFETY ISSUE BEING THAT I AM A YOUNG, UNMARRIED WOMAN, WHO HAS TO DRIVE IN AND THROUGH ROUGH NEIGHBORHOODS TO GET TO WORK AND SCHOOL. THIS ISSUE COULD LEAVE ME AND OTHERS STRANDED AT LOCATION. AND WHO KNOWS WHAT COULD HAPPEN FROM THERE, VARYING FROM MURDER TO ASSAULT, ETC. AND IF YOU KNOW FLINT, SAGINAW, AND DETROIT MICHIGAN, THIS IS A HUGE ISSUE. THE CAR HAS BEEN EVALUATED BY THREE DIFFERENT MECHANICS, TWO DEALERSHIPS, AND THERE IS NO SOLUTION. ASIDE FROM THAT ISSUE, THE CAR'S TRACTION CONTROL TURNS ON AT RANDOM, THE ABS BRAKES TURN ON, ALMOST CAUSING ACCIDENTS. THIS IS ANOTHER ISSUE THAT CAN'T BE RESOLVED BY ANY OF THE MECHANICS I'VE TALKED TO. THIS IS COSTING TONS OF MONEY AND GM HAS NO SOLUTION. GM NEEDS TO ISSUE A RECALL AND HAVE THESE ISSUES FIXED. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE TURN SIGNALS AND HAZARD LIGHTS WERE INOPERATIVE. SHE INSTALLED A NEW FUSE, BUT THAT DID NOT REMEDY THE FAILURE. THE MANUFACTURER NOR THE DEALER WAS NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 97,624.

MY 2002 IMPALA WONT START EVERYDAY I HAVE TO GET A BOOST IT MAKES ME LATE FOR WORK I GO TO CRANK IT JUST CLICK CLICK WITH ALL THE INTERIOR LIGHT BLINKING THAT'S NOT SAFE BEING A FATHER OF 2 AND RUNNING THE RISK OF CAR NOT STARTING AFTER SITTING FOR 2 HOURS. *TR

2002 CHEVROLET IMPALA LS 60,000 MILES LEAVES WIFE STRANDED DUE TO SOME SECURITY DEVICE THAT DOES NOT ALLOW THE VEHICLE TO START , NO WARNING SIGNS OTHER THAN A SECURITY LIGHT THAT IS DISPLAYED FOR NO APPARENT REASON WHILE DRIVING. I HAVE RESEARCHED ONLINE AND IT SEEMS AS THOUGH THIS IS A COMMON PROBLEM WITH THESE CARS. THE REPAIRS ARE EXPENSIVE AND DON'T SEEM TO BE A RELIABLE FIX THIS IS A SAFETY ISSUE TO ME. GM SHOULD FIX IT, AS IT IS A OBVIOUS DESIGN FLAW. *TR

MY 2002 CHEVY IMPALA HAS A RANDOM ISSUE WITH STARTING AND HAS LEFT ME STRANDED SEVERAL TIMES. ONE TIME THE CAR QUIT RUNNING WHILE DRIVING LEAVING ME WITH NO POWER STEERING OR BRAKES GOING DOWN THE HIGHWAY! THEN WOULD NOT START AGAIN FOR ABOUT 15 MINUTES. ON THE INTERNET I SEE WHERE THERE ARE THOUSANDS OF IGNITION SWITCH COMPLAINTS ON THIS AND SEVERAL OTHER GM MODELS. THIS IS OBVIOUSLY A GM ISSUE THAT THEY HAVE FAILED TO ADDRESS. LEAVING SOMEONE STRANDED OR EVEN WORSE STALLING WHILE DRIVING IS A SAFETY ISSUE. I LIVE IN OHIO WHERE IT CAN EASILY GET BELOW ZERO IN THE WINTER IF MY CAR LEAVES ME STRANDED, IT COULD BE VERY DANGEROUS. *TR

THE PASSLOCK PREVENTS THE CAR FROM STARTING. THIS HAPPENS APPROX. 4 OR 5 TIMES A MONTH. YOU PUT THE KEY IN TO START AND THE CAR DOES NOT START. YOU HAVE TO WAIT 10 MINUTES USUALLY, SOMETIMES 20 SOMETIMES 30. VERY DANGEROUS IF YOU HAVE AN EMERGENCY AND NEED TO START YOU CAR RIGHT AWAY INSTEAD OF WAITING TO START. YOU MAY DIE OR SOMETHING OF THAT NATURE. VERY SCARY WHEN YOU ARE IN THE CAR ALONE AND IT WON'T START. WILL NEVER BY A GM CAR AGAIN! *TR

CAR WILL NOT START SOMETIMES. BATTERY IS FINE. LIGHTS WORK, LOCKS WORK, ETC. BATTERY WAS REPLACED TWICE BEFORE REALIZED IT WAS NOT BATTERY. HAVE TO WAIT 10 MINUTES AND THEN TRY AGAIN TO START CAR. USUALLY STARTS AFTER 10 MINUTE WAIT. IF NOT, HAVE TO WAIT ANOTHER 10 MINUTES. SECURITY LIGHT COMES ON FOR NO REASON AT TIMES AND THEN GOES OFF. *TR

SEVERAL CHEVROLET VEHICLES IN THE 2002 RANGE (INCLUDING MY 2002 IMPALA) HAVE A DESIGN DEFECT IN THE BODY CONTROL MODULE THAT CAUSES A FAILURE IN THE PASSLOCK SECURITY SYSTEM. THE FAILURE IS INTERMITTENT AND UNPREDICTABLE, BUT CAUSES THE CAR TO EITHER NOT START, OR STOP RUNNING. ONCE THE BCM FAILS, THE COMPUTER MUST BE RESTARTED TO START THE CAR- THIS MEANS SITTING IN THE CAR FOR 8-11 MINUTES WAITING FOR THE SECURITY LIGHT TO GO OFF; REGARDLESS OF WHETHER IT'S 110 DEGREES OUT, OR 10 BELOW. THE PROBLEM IS WIDELY REPORTED ON AUTO FORUMS, SO THERE IS NO WAY CHEVY DOESN'T KNOW ABOUT IT. THERE ARE EVEN COMPANIES WILLING TO BYPASS THE SECURITY SYSTEM (BY CUTTING A WIRE FROM THE BCM, AND ROUTING A WIRE FROM ANOTHER SOURCE WITH AN APPROPRIATE RESISTOR) TO ELIMINATE THE PROBLEM. A DEALER WILL REPLACE THE BCM, BUT THE REPLACEMENT IS THE SAME DESIGN AS THE ORIGINAL, AND IS JUST AS LIKELY TO FAIL (NOT TO MENTION RUNNING $500-$800). *TR

1999-2004 IMPALAS HAVE A PROBLEM, TRAC OFF, SERVICE TRACTION SYSTEM AND ABS LIGHTS GO ON. THIS DEACTIVATES THE ANTI-BRAKE SYSTEM AND CAN BE VERY DANGEROUS WHEN DRIVING ON A SLICK ROAD. ALSO WITHOUT TRACTION CONTROL YOUR CAR WILL NOT ACCELERATE, TURN OR BRAKE AND WILL SKID. WHAT HAPPENS IS GM USED CHEAP WIRING OR CUT TOO SHORT AND THESE WIRES CORRODE. THIS PROBLEM IS AN EASY FIX, GM IS AWARE OF THESE PROBLEMS BUT REFUSES TO DO ANYTHING ABOUT THEM. IT WOULD BE AN EASY FIX BUT THE ONLY THING ABOUT THAT THOUGH IS THAT YOU CANT JUST REPLACE THE WIRES, THE WIRES ARE SEALED IN THE HUB ASSEMBLY, SO YOU HAVE TO REPLACE THE ENTIRE HUB ASSEMBLY. ALSO THERE IS A PROBLEM WITH THE PASSLOCK FEATURE, PASSLOCK WAS CREATED TO PREVENT THIEVES FROM STEALING YOUR CAR, NOT TO PREVENT YOU FROM DRIVING IT.PASSLOCK CAN CAUSE THE VEHICLE TO LOSE POWER WHILE DRIVING ON THE HIGHWAY AND MAY STALL. THAT IN ITSELF IS A MAJOR PROBLEM. I SUGGEST YOU FORCE GM TO DO A RECALL BEFORE PEOPLE DIE BECAUSE OF NEGLIGENCE. AND IF THEY REFUSE TO COMPLY, JUST SLAP THEM WITH A MAJOR LAWSUIT. *TR

2002 CHEVY IMPALA LS ON MANY DIFFERENT OCCASIONS WILL NOT START. I HAVE BEEN RESEARCHING THE PROBLEM ONLINE SINCE I HAVE SENT MY CAR TO MY MECHANIC TWICE FOR THIS ISSUE, AND HE HAS NO IDEA HOW TO ADDRESS THE PROBLEM. I'VE FOUND HUNDREDS OF OTHER IMPALA OWNERS WHO HAVE HAD THE SAME THING HAPPEN TO THEM, AND MANY CANNOT UNDERSTAND WHY A RECALL HAS NEVER HAPPENED. ON THIS LINK, THERE ARE OVER 150 SIMILAR COMPLAINTS LISTED OF OVER 2002 IMPALA OWNERS. PLEASE MAKE GM HAVE A RECALL FOR THIS RECURRING PROBLEM THAT HAS ALSO BEEN A SAFETY ISSUE SINCE SOME IMPALA OWNERS HAVE BEEN STRANDED IN BAD WEATHER CONDITIONS: HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/IMPALA/2002/ELECTRICAL/PASSLOCK_PROBLEM_WONT_START_AND_SECURITY_LIGHT_IS_ON.SHTML PLEASE TAKE THE TIME TO LOOK INTO THIS ISSUE ON 2002 IMPALAS. THANK YOU FOR YOUR TIME. *TR

I PURCHASED A 2002 CHEVY IMPALA LS IN NOVEMBER OF 2008. THE SECURITY PASSLOCK SYSTEM BEGIN ACTING FAULTY IN MAY OF 2008,FAULTY AS IN THE CAR WON'T START IF IT'S TOO HOT OUTSIDE, WHEN U TURN THE IGNITION IN THE ON POSITION YOU HEAR SPARKS AND STATIC FROM THE WIRING WHEN THE SECURITY LIGHT IS ON. YOU HAVE TO BASICALLY PERFORM MAGIC TO GET THE CAR TO START. AND THE COULD TAKE UP TOO 4 HOURS OF SITTING WHEREVER YOU ARE. GM IS PRACTICALLY AWARE OF THIS VERY IRRITATING AND COSTLY PROBLEM AND SHOULD BE HELD LIABLE. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. ON JULY 20, 2009, THE VEHICLE FAILED TO START. THE CONTACT HAD TO WAIT TEN MINUTES BEFORE THE VEHICLE WOULD RESTART. THE VEHICLE HAS NOT YET BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. SHE BELIEVES THAT THIS IS A SAFETY DEFECT DUE TO A FAULTY SECURITY SYSTEM. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 78,000.

2002 CHEVY IMPALA 7 TIMES IN 3 YEARS I HAD SECURITY LIGHT ISSUES WITH THIS VEHICLE LEAVING ME STRANDED I HAD PAID TO HAVE THIS VEHICLE UNTIL I THROUGH A FIT IN DECEMBER OF 2007 GM HONORED IT BECAUSE THE PART THEY PUT IN WAS FAULTY. HERE IT IS A YEAR AND A HALF LATER AND I HAVE THE SAME SECURITY ISSUE THIS TIME IT COST ME 510 BUCKS AND SOME CHANGE. THE CAR HAS 50 THOUSAND MILES. I WILL NEVER BUY ANOTHER CHEVY PERIOD. SINCE I HAVE BEEN DOING MANY SEARCHES ON THIS ISSUE AND NOW SEE THAT I AM NOT THE ONLY ONE WITH THE SAME ISSUE. *TR

I HAVE A 2002 CHEVY IMPALA AND I HAVE BEEN HAVING PROBLEMS WITH MY BCM (BODY CONTROL MODULE). SOMETIMES WHEN I START IT UP IT WILL NOT LET ME START IT UP BECAUSE THAT SECURITY SYSTEM COMES ON. IT ALSO FAILED IN GENERAL YESTERDAY WHICH I FIGURED THIS OUT BECAUSE I HAD UNPLUGGED MY BCM AND RECONNECTED IT AND MY CAR STARTED UP JUST FINE. I WENT TO THE DEALERSHIP TO FIND OUT IF IT COULD POSSIBLY BE THAT BECAUSE I AM NOT GM CERTIFIED. BUT LIKE ANY OTHER PLACE THEY GAVE ME THE RUN AROUND AND TOLD ME IT CAN BE SOMETHING ELSE AND SOMETHING ELSE BUT I'M PRETTY SURE ITS THIS. I HAVE DONE MY RESEARCH ONLINE AND MOST PEOPLE HAVE PROBLEMS WITH THERE BCM, ONCE THEY CHANGE IT THE PROBLEMS GO AWAY. I BELIEVE GM SHOULD FIX THIS PROBLEM FOR FREE BECAUSE ITS SOMETHING THAT ONLY HAPPENS ON CHEVY'S. I KNOW THIS BECAUSE I OWNED A 2001 CHEVY MALIBU AND IT USED TO DO THE SAME THING. THIS ALSO HAS HAPPENED TO ME MORE THEN TEN TIMES IN THE PAST FOUR MONTHS AND ITS RIDICULOUS. NOW I GO TO SEE IF I CAN GET IT FIXED AND THEY ALSO TOLD ME THAT IF THEY PROGRAM IT AND ITS NOT THAT MY MONEY IS NOT REFUNDABLE AND I'M STUCK WITH A CAR THAT DOESN'T WORK AND I LOOSE OUT AROUND 300-400 DOLLARS. *TR

I OWN A 2002 CHEVROLET IMPALA THAT HAS ONLY 38,000 MILES ON IT. IN THE LAST TEN DAYS THIS CAR HAS COST ME $1,100.00. THE MAJORITY OF THIS COST WAS BECAUSE OF THE PASSLOCK SYSTEM. I HAD NO CHOICE BUT TO GET THIS REPAIRED BECAUSE THE CAR COULD HAVE STOPPED RUNNING AT ANY TIME. IT APPEARS FROM WHAT I HAVE READ RECENTLY THAT THIS AUTO AND OTHERS LIKE IT SHOULD HAVE BEEN RECALLED LONG AGO BECAUSE OF THESE SECURITY SYSTEMS THAT SEEM TO GO OUT QUITE FREQUENTLY. I CANNOT GIVE AN ACCURATE INCIDENT DATE SINCE THIS HAS BEEN HAPPENING ON AND OFF FOR OVER TWO MONTHS - I HAVE FINALLY BEEN ABLE TO BORROW THE MONEY TO GET IT FIXED. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHENEVER THE CONTACT ATTEMPTS TO START THE VEHICLE, THE KEY WILL TURN INSIDE OF THE IGNITION, BUT THE VEHICLE WILL NOT START. THE CONTACT NOTICED THE SAME FAILURE THREE YEARS AGO AT 40,000 MILES. IN ADDITION, THE SECURITY LIGHT FEATURE BEGAN TO FLASH BEFORE THE FAILURE OCCURRED. THE VEHICLE HAS BEEN DIAGNOSED BY THE DEALER AND THEY STATED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 101,000 AND FAILURE MILEAGE WAS 40,000. UPDATED 7/23/109 *CN THE CONSUMER STATED THERE IS A SEVERE PROBLEM WITH THE PASSLOCK SECURITY SYSTEM AND GM DOES NOT HAVE A PROPER FIX. UPDATED 07/30/09.*JB

TURN SIGNAL TURNS OFF INTERMITTENTLY. WORK FINE MOST OF THE TIME. I WENT AS FAR AS REPLACING ALL BULBS AS WELL AS THE FUSE. STARTS WORKING A COUPLE OF MONTHS THEN STARTS FAILING AGAIN. SEEMS TO BE AN ELECTRICAL PROBLEM. I'VE LEARNED ON THE INTERNET THAT THIS IS A COMMON PROBLEM. *TR

MY 2002 CHEVROLET IMPALA'S SECURITY LIGHT CAME ON AND ALL OF THE SUDDEN MY CAR STARTED LOSING POWER WHILE DRIVING. LIGHTS FLICKERED AND A STRANGE CLICKING NOISE OCCURRED. SOMETIMES VEHICLE WON'T START. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING BETWEEN 65-70 MPH WITH THE RADIO AND AIR CONDITIONING ACTIVATED, THE FRONT PASSENGER FLOOR PANEL AREA IGNITED INTO FLAMES WITHOUT WARNING. THERE WERE NO INJURIES. THE PASSENGER EXTINGUISHED THE FLAMES AND THE FIRE DEPARTMENT WAS NOT CALLED TO THE SCENE. THE DASHBOARD AND CARPET SUSTAINED MINOR FIRE DAMAGE. THE VEHICLE WAS ABLE TO BE DRIVEN. THE FOLLOWING DAY, THE VEHICLE FAILED TO START. THE VEHICLE IS CURRENTLY INOPERABLE AND HAS NOT BEEN REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09V116000 (ENGINE AND ENGINE COOLING). THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE HAS A PASS LOCK FAILURE, WHICH IS A SECURITY ISSUE. AS A RESULT, THE VEHICLE THINKS IT IS BEING STOLEN AND WILL NOT START. THE VEHICLE WAS REPAIRED TWICE BY THE DEALER. THERE ARE NO RECALLS FOR THIS FAILURE. THE FAILURE MILEAGE WAS 24,000 AND CURRENT MILEAGE WAS 64,000. UPDATED 06/24/09. *LJ THE CONSUMER STATED THE LEAST CHEVROLET COULD IS FIX THE PROBLEM IF THEY ARE NOT GOING TO ISSUE A RECALL. UPDATED 06/26/09. *JB

2002 CHEVROLET IMPALA LS/ 3.8-V6 THE PROBLEM STARTED WITH THE IGNITION SWITCH. IT CAUGHT ON FIRE. TOOK IN TO DEALER, AFTER IT WAS REPLACED, ANOTHER PROBLEM SURFACED.. WE KEEP GETTING THE RUN AROUND AT THE DEALER..THE CAR INTERMITTENTLY STARTS. WHEN IT WANTS TO. THE DEALER THAT I BROUGHT IT TO SAID HE WAS 80% SURE THAT IT WAS MY BCM (BODY CONTROL MODULES) AND HE WOULD HAVE TO RESET MY RADIO. THE TWO REPAIRS WOULD RUN ME ABOUT $1,200 AND THAT ISN'T EVEN 100% GUARANTEED THAT IT WOULD REMEDY THE PROBLEM. WHAT A WAY TO CONDUCT BUSINESS. I CAN'T BELIEVE THERE ARE NO SERVICE BULLETINS ON THIS.. IN DOING SOME RESEARCH I SEE THE PROBLEM IS QUITE FAMILIAR ON MODELS OF THE SAME PLATFORM.. I'M AT MY WITS END WITH THIS PROBLEM.. THE CAR DOES FINALLY START AFTER SITTING THERE FOR 10 MIN OR SO.. MY ISSUE WITH THIS IS! I'M HAPPY TO PAY IF THE PROBLEM WENT AWAY BUT NON OF THE G.M DEALERS I'VE CONTACTED SEEM TO BE UPFRONT REGARDING THE MATTER, AND I QUOTE "BRING IT IN WE'LL TAKE A LOOK AT IT" THAT'S IT! HOW ABOUT FIXING IT? I REPLY.. "WELL WE DON'T KNOW WHAT'S WRONG WITH IT".. THE CAR DOES NOT DO IT ALL THE TIME, BUT A LOT OF THE TIME.. USUALLY AT THE MOST INOPPORTUNE TIME. THE PROBLEM DOES NOT SEEM TO BE A NEW ONE IT'S HAPPENING A LOT.. I'M SURE A DESIGN FLAW. I'M JUST SCARED OF ANOTHER FIRE. *TR

PASSLOCK SYSTEM FAILURE ON 2002 CHEVROLET IMPALA LS. MY WIFE BECAME STRANDED LATE AT NIGHT DUE TO THE PASSLOCK SYSTEM FAILURE, VEHICLE WOULD NOT START. IT TOOK ALMOST 30 MINUTES TO EVENTUALLY GET THE CAR TO START AND IT IS NOW HAPPENING MORE FREQUENTLY. AN INTERNET SEARCH TURNED OUT LITERALLY HUNDREDS OF COMPLAINTS ABOUT THE PROBLEM. *TR

I HAVE A 2002 IMPALA. THE PROBLEM IS WITH THE ELECTRICAL SYSTEM. SPECIFICALLY, THE SECURITY LIGHT COMES ON, THE DOOR LOCK FUSE BLOWS, CLICKING NOISES FROM THE PASSENGER SIDE FUSE PANEL, AND ON MULTIPLE OCCASIONS THE STARTER WILL NOT TURN WHEN THE KEY IS PLACED IN THE "START" POSITION. THIS ISSUE CAN EASILY BE FOUND ELSEWHERE ON THE INTERNET. WE HAVE HAD THIS CAR SINCE SEPT 2003. NO ISSUES UNTIL THE LAST 7 MONTHS. THE PROBLEM HAS BECOME MORE FREQUENT AND SOMETIMES DISCONNECTING AND RECONNECTING THE BATTERY SEVERAL TIMES FIXES THE PROBLEM. IT IS A VERY FRUSTRATING EXPERIENCE HAVING TO "REBOOT" THE BCM BY DISCONNECTING AND RECONNECTING THE BATTERY ALL OF THE TIME. MY CONCERN IS EVENTUALLY THE ELECTRICAL SYSTEM WILL COMPLETELY FAIL OR WORSE CAUSE AN ELECTRICAL FIRE. OTHERS WHO ARE DEALING WITH THE SAME ISSUE ARE SPENDING HUNDREDS OF DOLLARS IN PARTS REPLACEMENTS ONLY TO HAVE THE PROBLEM RETURN A COUPLE OF WEEKS LATER. THIS "SECURITY" PROBLEM HAS TO SOMEHOW QUALIFY AS A RECALL WITH CHEVROLET/GM. CURRENTLY, I AM STILL ABLE TO MANIPULATE THE ELECTRICAL SYSTEM IN ORDER TO GET THE CAR TO START. I'M REALLY NOT LOOKING FORWARD TO TAKING THE CAR TO THE DEALERSHIP AND BE CHARGED ENORMOUS FEES FOR PARTS AND LABOR KNOWING THAT THIS PROBLEM WILL RETURN LATER ON LIKE OTHERS HAVE EXPERIENCED. PLEASE FIND A WAY TO FORCE GM TO DO A RECALL ON THIS PROBLEM. *TR

FAULTY SYSTEM CAUSE ANTI-THEFT MECHANISM TO ACTIVATE INTERMITTENTLY DURING A NORMAL START ATTEMPT. THE VEHICLE'S MESSAGE INDICATOR WILL FLASH SECURITY/BATTERY/SERVICE VEHICLE SOON DESPITE HAVING A NEW BATTERY AND A WELL MAINTAINED CAR WITH A CLEAN HISTORY. THE MESSAGES ALWAYS FLASH TOGETHER IN A CYCLE, AND IS ALWAYS ACCOMPANIED BY THE SYMPTOMS BELOW: DURING THE ABOVE CONDITION, THE VEHICLE WILL NEITHER CRANK NOR START, OR THE VEHICLE WILL START, WITH THE ABOVE INDICATORS, AND THE RADIO WILL LOCK AS WELL AS THE DISABLING OF THE AIR CONDITIONER, HEAT AND ABILITY TO DEFOG/FROST. THIS CREATES A DANGEROUS DRIVING CONDITION WHEREBY THE WINDOWS FOG DRAMATICALLY, COMPLETELY OBSTRUCTING MY VIEW. THE DEFECT HAS ALSO CREATED A DANGEROUS SITUATION FOR ME IN CASES WHERE I'VE HAD TO TURN OFF THE CAR ON THE SHOULDER OF A HIGHWAY AND HAVE BEEN UNABLE TO RESTART IT, AND IN ONE INSTANCE WAS SUBSEQUENTLY GRAZED ON MY ARM BY A PASSING CAR AFTER I EXITED MY VEHICLE. SEVERAL MECHANICS HAVE LINKED IT TO EITHER A FAULTY PASSLOCK SENSOR, FAULTY BCM OR BAD WIRING, ALL OF WHICH I WAS TOLD SHOULD LAST AT LEAST THE LIFE OF THE ENGINE, AS IT IS NOT INCLUDED IN THE MAINTENANCE SCHEDULE. THE CAR HAS NOT BEEN MODIFIED FROM IT'S ORIGINAL ASSEMBLY AND HAS NEVER BEEN IN AN ACCIDENT OR OTHER DAMAGING CIRCUMSTANCE. THE VEHICLE HAS ALSO FOLLOWED ITS MAINTENANCE SCHEDULE TO A T. THE PROBLEM HAS GOTTEN PROGRESSIVELY WORSE AND MORE FREQUENT (SEVERAL TIMES DAILY AS OF 9 MONTHS AGO) SINCE THE INITIAL DATE OF INCIDENCE, BUT BECAUSE OF FINANCIAL HARDSHIPS, AND UNCERTAINTY FROM REPRESENTATIVES AT SEVERAL CHEVROLET DEALERSHIP SERVICE CENTERS, I HAVE BEEN PRIMARILY USING OTHER MEANS OF TRANSPORTATION UNTIL I CAN COVER WHAT WILL BE AN EXORBITANT COST TO REPAIR. *TR

PASSLOCK SENSOR ISSUES. SOMETIMES IT JUST WON'T START AND THEN I WAIT THE 8-10 MINUTES FOR IT TO RESET AND THEN IT WILL START. BEEN TOLD BY THE CHEVY DEALER THAT IT WILL BE ABOUT 800.00 TO FIX IT. I AM ALSO HAVING PROBLEMS WITH THE SENSOR IN THE ABS WHEELS GOING OUT. *TR

CAR DOES NOT RELIABLY START. MY WIFE HAS BEEN STRANDED WITH OUR DAUGHTER WHILE WAITING FOR THE CAR TO START. GAS GAUGE DOES NOT WORK, TURN SIGNALS GO OUT WITHOUT WARNING. THERE IS NO WAY TO TELL WHEN OR WHERE THIS PROBLEM WILL OCCUR. AM FEARFUL OF MY WIFE BEING STRANDED IN A BAD AREA WHILE WAITING FOR THE CAR TO START. HAS BEEN HAPPENING FOR APPROX. 2 YRS. *TR

HAVING PROBLEMS WITH PASSLOCK SECURITY SYSTEM IT HAS LOCKED AND WILL NOT LET ME START MY CAR. *TR

THIS IS A PASS-LOCK PROBLEM. RANDOMLY THE PASS-LOCK SYSTEM ON THE 2002 CHEVY IMPALA I OWN WILL NOT ALLOW THE CAR TO START. I WAIT 15 MINUTES AND THE CAR STARTS. MY UNDERSTANDING IS THAT THIS IS A COMMON PROBLEM WITH THE CHEVY IMPALA AND IT CAUSES ME LOTS OF PROBLEMS. I AM LATE FOR WORK, LATE PICKING UP PEOPLE, SOMETIMES IT HAPPENS WHEN I RUN ERRANDS SO I HAVE TO SIT IN THE PARKING LOT AND WAIT FOR IT TO RESET. A HUGE WASTE OF MY TIME. THE REASON WHY I AM WRITING TODAY IS THAT IT JUST HAPPENED THIS MORNING AND I HAVE FINALLY REACHED THE END OF MY ROPE. *TR

THERE WERE NO EVENTS THAT LEAD TO THIS FAILURE. WITH ALL FUSES OPERATIONAL, I DO NOT HAVE ANY DASHLIGHTS ILLUMINATED AT NIGHT. I HAVE TO USE MY CELL PHONE LIGHT TO PLACE OVER MY SPEEDOMETER CLUSTER PANEL TO VIEW MY SPEED, GAS LEVELS AND ANY WARNING LIGHTS. THIS HAS BEEN ONGOING FOR A LITTLE OVER A YEAR. WHEN MY DAYTIME RUNNING LIGHTS ARE ON, THEY BLINK CONSTANTLY AND OTHER DRIVERS THINK I AM EXPERIENCING AN EMERGENCY. IF I USE MY INTERIOR LIGHTS, THEY FLASH LIKE I AM TRYING TO SIGNAL FOR HELP. SAME IF I OPEN THE VISOR TO USE THE LIGHTED MIRROR. I HAVE NOT HAD THIS REPAIRED SINCE GM WILL NOT GUARANTEE A RESOLUTION WITH A REPAIR. I CANNOT AFFORD TO KEEP GIVING MONEY TO GM DEALERSHIPS WITHOUT A REPAIR. THIS IS VERY DANGEROUS FOR ME AT NIGHT, I CANNOT USE MY CRUISE CONTROL EVERYWHERE. MY TRACTION CONTROL WILL NOT DISENGAGE EITHER. *TR

APPROXIMATELY 60K MILES, PASS LOCK LIGHT CAME ON. DEALER SAID IT WAS COMMON IN IMPALAS, WOULD COST $1500, NEEDED TO REPLACE COMPUTER MODULE WHICH RUNS THE ENTIRE VEHICLE. STARTED HAVING STARTING ISSUES, AIR BAG MALFUNCTIONS, POWER DOOR LOCKS NOT WORKING, WIPER & WINDOW MALFUNCTIONS, TRUNK OPENING ON ITS OWN, ETC. TOOK TO MECHANIC, SAID SAME AS DEALER, HAS SEEN A NUMBER OF IMPALAS WITH SIMILAR PROBLEM. CAR RANDOMLY DOES NOT START, AIRBAG MALFUNCTION, AND DOORS NOT WORKING. *TR

TRIED TO START MY CAR AND I THOUGHT SOMEONE WAS AFTER ME. WHEN I GOT IN THE CAR TO START IT, IT WOULDN'T START. LUCKILY NO ONE WAS THERE. MECHANIC SAID THAT THE TUMBLER IN THE KEY SYSTEM IS BAD AND THAT THIS IS A VERY COMMON PROBLEM FOR IMPALAS. *TR

WHEN DRIVING AT NIGHT AND USING THE "HIGH BEAMS," THEY GO OUT AFTER AWHILE. NEARLY CRASHED UNTIL I COULD SLOW DOWN ENOUGH TO SAFELY STOP! BY MOVING HIGH/LOW BEAM LEVER, I WAS ABLE TO GET HEADLIGHTS TO COME BACK ON IN THE LOW BEAM POSITION. IN CHECKING NHTSA WEB SITE, FOUND THIS IS A PROBLEM GENERAL MOTORS IS AWARE OF BUT EXPECTS OWNERS TO PAY FOR REPAIR OF POORLY DESIGNED PART. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. AT LEAST ONCE A WEEK, WHENEVER THE CONTACT ATTEMPTS TO START THE VEHICLE, THE SECURITY LIGHT ILLUMINATES ON THE INSTRUMENT PANEL AND THE VEHICLE WILL NOT START. THE VEHICLE LOSES TOTAL POWER. SHE HAS TO DISCONNECT THE POSITIVE BATTERY CABLE AND THEN RECONNECT THE CABLE. AFTER SHE WAITS FOR IT RECHARGE ITSELF, THE VEHICLE WILL START IMMEDIATELY OR TWO HOURS LATER. THE DEALER STATED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED AT THE COST OF $445. THE FAILURE MILEAGE WAS 133,000. *UPDATED 10/20/08 *BF UPDATED 10/21/08. *JB

1. CASUAL USE OF VEHICLE APPEARS TO BE THE ONLY VARIABLE LEADING UP TO THE DISPLAY OF THE SECURITY MESSAGE AND THE CAR NOT STARTING. 2. MY RESEARCH SUGGEST THE ETIOLOGY OF THE PROBLEM (CAR NOT STARTING AND SECURITY MESSAGE DISPLAY) MAY BE A MALFUNCTION OF THE PASSLOCK SYSTEM, BUT FAILURE CAN STILL OCCUR ONCE PASSLOCK IS REPLACED. THE CAR FAILS TO START ABOUT ONCE EVERY TWO WEEKS AND IS UNPREDICTABLE. THIS PROBLEM HAS OCCURRED OVER THE PAST TWO YEARS, WITH THE EXCEPTION OF A THREE MONTH PERIOD OVER THE SUMMER OF 2008 DURING WHICH THE CAR'S BODY CONTROL MODULE WAS REPLACED BY A GM DEALER. THE CONSEQUENCES OF THE CAR FAILING TO START INCLUDE THE DRIVER MISSING WORK, BEING LATE TO WORK, BEING STRANDED IN 90 DEGREE HEAT AND IN SECLUDED AREAS. 3. A BODY CONTROL MODULE WAS REPLACED IN AN ATTEMPT TO CORRECT THE SECURITY MESSAGE/PASSLOCK ISSUE AS WELL AS AN OTHER ISSUE (CHARGING SYSTEM FAILURE). APPROXIMATELY THREE MONTHS LATER THE CAR AGAIN WOULD NOT START AND THE SECURITY MESSAGE WAS DISPLAYED. ***WHILE NO INJURIES HAVE YET OCCURRED, THE CAR NOT STARTING CAN LEAVE THE DRIVER AND PASSENGERS VULNERABLE TO THE ELEMENTS AND VICTIMIZE (ROBBERY, ASSAULT, RAPE, AND MURDER). *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHENEVER THE CONTACT ATTEMPTS TO START HIS VEHICLE WHILE THE SECURITY LIGHT IS ILLUMINATED, THE VEHICLE WILL NOT START. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE CONTACT HAS NOTICED THE FAILURE SINCE PURCHASING THE VEHICLE. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 45,000.

THE PASSLOCK SEEMS TO BE FAILING ON MY 2002 CHEVY IMPALA..74,000 MILES. WHEN I ATTEMPT TO START IT, NOTHING HAPPENS, AND I HAVE TO WAIT 10-20 MINUTES BEFORE I CAN START IT AGAIN. THIS HAS HAPPENED 3 TIMES SINCE MARCH 2008. *TR

ON MANY OCCASIONS, CAR WILL NOT START AFTER SITTING FOR SEVERAL MINUTES. THIS HAS HAPPENED SINCE NEW AND IT HAS BEEN IN THE SHOP MANY TIMES TO BE FIXED. LOTS OF MONEY SPENT AND NO RESOLUTION. LEAVES MY ELDERLY PARENTS STRANDED AND COULD RESULT IN MAJOR ISSUE IF IN THE WRONG PLACE. SOMEONE NEEDS TO ADDRESS THIS ISSUE - GM IS NOT!!! *TR

2002 CHEVROLET IMPALA LS - SECURITY/PASSLOCK SYSTEM PROBLEM - SUMMER 2007 - TOOK IN TO CHEVROLET DEALER (SINCE OUT OF BUSINESS - PALM BAY CHEVROLET IN FLORIDA) BECAUSE SECURITY LIGHT WOULD COME ON AT TIMES, EVENTUALLY DISABLING CAR FOR SHORT PERIODS OF TIME. FIRST REPAIR, BCM REPLACED - SAME ISSUE TWO MONTHS LATER - IGNITION CYLINDER REPLACED - TWO MONTHS LATER, SECURITY LIGHT WOULD COME ON AGAIN. DEALERSHIP OUT OF BUSINESS THAT DID TWO ORIGINAL REPAIRS FOR 1200.00 - TODAY, SECURITY LIGHT WAS FLASHING AND CAR WOULD NOT START. LOOKING ONLINE, THIS IS A VERY COMMON ISSUE WITH IMPALAS FROM 2000 - 2005 - WHY IS THERE NO RECALL? *TR

INITIALLY STARTED WITH THE ENGINE NOT TURNING OVER. FULL BATTERY POWER, PUT CAR IN N TO START, NOTHING. PUT CAR IN EMERGENCY PARK TO START AND IT DID. THIS HAPPENED REPEATEDLY, WITH NO WARNING. NOW THE CAR STARTS EVERY TIME. THE PROBLEM NOW IS INTERIOR/EXTERIOR LIGHTS FLASH LIKE STROBE LIGHTS EVERY TIME I START MY CAR TILL THE TIME I TURN IT OFF, SO I CAN'T DRIVE AT NIGHT. THE "SECURITY" LIGHT PASS LOCK ISSUE INTERFERES WITH THE A/C COMPRESSOR AND WILL BLOW HOT AIR. A CONSTANT CLICKING FROM THE RELAYS IN THE PASSENGER SIDE FUSE BOX. WHY IS IT MANY GM DEALERSHIPS ACROSS THE COUNTRY CANNOT DIAGNOSE THIS WHEN CONSUMERS HAVE BROUGHT IN THE VEHICLE FOR ASSESSMENT. CHECK OUT THE WEBSITE OF CARCOMPLAINTS.COM FOR MORE OF THE SAME ISSUE. FELLOW IMPALA OWNERS; LETS FILE CLASS ACTION LAW SUIT AGAIN GM TO GET THIS RESOLVED. BUT SADLY IT WILL TAKE ONE DEATH OR MORE FOR ANY ACTION FROM GM. "THE AMERICAN WAY IS LETS DO SOMETHING AFTER THE FACT AND NOT BE PROACTIVE TO PREVENT". *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA LS. WHILE WAITING IN A LINE, THE CONTACT TURNED OFF THE VEHICLE AND IT WOULD NOT RESTART. THE VEHICLE HAD TO BE TOWED TO A MECHANIC AND THEY FOUND NO FAILURES. THE CONTACT BELIEVES THAT THE FAILURE WAS DUE TO THE PASS LOCK. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 50,000.

AT RANDOM TIMES, THE CAR WILL NOT START WHEN THE IGNITION IS TURNED. THERE IS NO RESPONSE FROM MOTOR AT ALL. THE SECURITY LIGHT WILL FLASH ON THE INFORMATION CENTER DISPLAY WHEN THIS HAPPENS. AFTER WAITING 10-20 MINUTES THE CAR WILL START. THE FIRST INCIDENT OCCURRED ABOUT 1 YEAR AGO AND HAS BEEN OCCURRING AT RANDOM TIMES EVER SINCE. VEHICLE WAS TAKEN TO A GM DEALER SERVICE DEPARTMENT AFTER THE FIRST TIME IT OCCURRED AND THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. SINCE THEN I HAVE NOTICED THAT THE FAN FOR THE HVAC SYSTEM WILL NOT WORK AT TIMES AND THE SECURITY LIGHT AND OTHER LIGHTS WILL APPEAR ON THE INFORMATION CENTER DISPLAY AT RANDOM TIMES. *TR

I OWN A 2002 CHEVY IMPALA. ON 5/20/05 THE SECURITY LIGHT STARTED COMING ON AND WOULD REMAIN ON. THE SECURITY LIGHT CONTINUED TO COME ON AND NOW THE CAR WOULD NOT START. IT WOULD TAKE 10-30MINUTES BEFORE I COULD START THE CAR. I TOOK THE CAR TO A DEALERSHIP AND THEY REPLACED THE IGNITION CYLINDER. ON 6/15/05 THE SAME EXACT PROBLEM STARTED UP AGAIN. THIS TIME THE DEALERSHIP INSTALLED A NEW STARTER. ON 7/16/05 SAME PROBLEM AROSE AGAIN WITH SECURITY LIGHT. A DIAGNOSTIC WAS DONE AND CODES CAME UP FROM A NOTICE FROM GM (8/04). THE CODE #'S WERE B2958 AND B2960. THE CODE SAID TO REPAIR POOR TERMINAL CONNECTIONS AT BODY CONTROL MODULE. THE SECURITY LIGHT CONTINUES TO COME ON AND CAR DOES NOT START. THIS CONTINUES ON/OFF FROM 9/11/05-11/28/05. ON 11/28/05 THE IGNITION LOCK/SENSOR IS REPLACED AND THE PCM IS REPROGRAMMED. AND I AM GIVEN A NEW KEY. LOOKS LIKE AT THE MOMENT THE PROBLEM IS SOLVED. WELL TODAY 7/17/08 I NOTICE THAT THE SECURITY LIGHT IS BACK ON AND I BEGIN TO CRINGE BECAUSE OF WHAT I WENT THROUGH IN 05'. I GET ONLINE TO SEE IF ANYONE ELSE IS EXPERIENCING THE SAME PROBLEM AND I WAS SHOCKED TO SEE THE # OF COMPLAINTS FROM DISGRUNTLED CUSTOMERS ABOUT THIS SECURITY LIGHT. THIS IS AN OUTRAGE! GM BY NOW IS WELL AWARE OF THE PROBLEM WITH THIS SECURITY LIGHT GOING ON. IT WOULD SEEM TO ME THAT THERE WOULD HAVE BEEN A RECALL NOTICE GOING OUT TO CHEVY IMPALA OWNERS. I HAVE CONTACTED GM. MY COMPLAINT IS ON FILE. I HAVE 2 FILE #'S. ONE FOR IN 2005--# [XXX] AND A NEW ONE JUST STARTED TODAY (7/17/08)--#-[XXX]. PLEASE GOOGLE CHEVY IMPALA AND SECURITY LIGHT PROBLEM AND SEE THE LIST OF COMPLAINTS THAT COME UP. THIS IS AN ABSOLUTE DISGRACE! I FEEL THAT THIS IS SOMETHING THAT NEEDS TO BE LOOKED INTO ASAP. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHEN THE CAR STARTS, SECURITY LIGHT APPEARS ON DASH, A/C MALFUNCTIONS, TRUNK OPENS AUTOMATICALLY, RADIO DISPLAYS "LOCKED OUT" MESSAGE, LIGHTS FLICKER OFF AND ON, QUICK CLICKING SOUND ON PASSENGER SIDE OF DASHBOARD. THE CAR HAS A 50/50 CHANCE OF STARTING. *TR

20002 CHEVROLET IMPALA, FREQUENTLY DOES NOT START ABOUT ONE IN EVERY TEN TRIES. I HAVE TAKEN IT TO TWO DIFFERENT MECHANICS ONE SAID COULD FIND NOTHING THE SECOND TIME I LEFT IT AT THE GARAGE FOR A WEEK AND A HALF BEFORE IT WOULDN'T START FOR THE MECHANIC. HE CHECKED THE CODES AND THEY SAID IT NEED A NEW IGNITION SWITCH. I AM RELUCTANT TO INSTALL A NEW SWITCH BECAUSE OF ALL OF THE COMPLAINTS WITH THIS YEAR AND MODEL CAR AND IN MANY CASES A NEW SWITCH AND COMPUTER DID NOT CORRECT THE PROBLEM. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SECURITY LIGHT ILLUMINATED WHICH INDICATED THAT THE ANTI-THEFT DEVICE WAS DEFECTIVE. AS A RESULT, SHE WAS UNABLE TO START HER VEHICLE. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE PATH LOCK SENSOR CAUSED THE FAILURE. THEY MADE THE REPLACEMENT HOWEVER APPROXIMATELY TEN MONTHS LATE THE FAILURE OCCURRED AGAIN. THE MECHANIC STATED THAT THE PATH LOCK SENSOR CAUSED THE FAILURE AND THEY MADE THE REPLACEMENT. APPROXIMATE SIX MONTHS LATER THE FAILURE OCCURRED AGAIN. THE MECHANIC STATED THAT THE PATH LOCK SENSOR CAUSED THE FAILURE. AS OF APRIL 21, 2008, THE MECHANIC HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 88,000.

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE DEALER CHANGED THE BCM MODULE; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE DEALER THEN REPLACED THE BCM MODULE AGAIN. APPROXIMATELY SIX MONTHS LATER THE FAILURE OCCURRED AGAIN. AS A RESULT, THE POWER WINDOWS WERE INOPERABLE. THE MECHANIC STATED THAT AN ELECTRICAL SHORT CAUSED THE FAILURE. THEY REPLACED THE WIRES HOWEVER APPROXIMATELY ONE MONTH LATER THE FAILURE OCCURRED AGAIN. AS OF APRIL 14, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 121,000.

WE HAVE BEEN HAVING PROBLEMS WITH OUR TURN SIGNALS NOT WORKING PROPERLY. ALSO THE SECURITY LIGHT FLASHES AND THE RADIO SAYS LOCKED AND THE VEHICLE WILL NOT START. THE ONLY WAY WE CAN GET IT STARTED IS TO DISCONNECT THE BATTERY AND LET THE COMPUTER REBOOT. *TR

THE AIR BAG LIGHT BEGAN ILLUMINATING WITH THE RADIO LOCKING OUT ON OUR 2002 IMPALA AT 15,630 MILES. LOVE CHEVY HUMMER RESET THE COMPUTER. LATER THE SAME PROBLEM RECURRED. AT 16,009 MILES LOVE CHEVY HUMMER REPLACED THE INFLATABLE RESTRAINT SENSING AND DIAGNOSTIC MODULE. LATER, THE SAME PROBLEMS RECURRED MANY TIMES BUT, WE FOUND THAT WE COULD RESET THE COMPUTER BY SHUTTING THE CAR OFF, OPENING AND CLOSING THE DOOR AND RESTARTING THE CAR. AT 23720 MILE THE CAR WAS TAKEN BACK TO TUSCALOOSA CHEVROLET. THE COMPUTER INDICATED THE PROBLEM WAS THE BODY CONTROL MODULE. IT WAS REPROGRAMMED. SEVERAL WEEKS LATER THE SAME PROBLEMS RECURRED OVER AND OVER. WE TOOK THE VEHICLE IN TO BARKLEY PONTIAC, CADILLAC, GMC. THE COMPUTER CODE INDICATED A BODY CONTROL MODULE WAD NEEDED BUT THAT SINCE THE CAR WAS OUT OF WARRANTY I WOULD HAVE TO PAY FOR IT. IT WAS NOT REPAIRED AT THIS TIME. WHILE DRIVING AT NIGHT THE HEADLIGHTS WENT OUT. I WAS ABLE TO GET THEM BACK ON BY FLASHING THE LOW BEAM / HIGH BEAM LEAVER. NOTIFIED GENERAL MOTORS CUSTOMER RELATIONSHIP SPECIALIST SPOKE WITH CARLEY LEBLANC. (SERVICE REQUEST: 71-437167435). AFTER SEVERAL EMAILS AND PHONE CONSERVATIONS WE WERE TOLD US TO FIX IT OURSELVES IF WE WERE SO CONCERNED. WE SENT ADDITION INFORMATION TO CARLEY LEBLANC AND LATER ANGELINA MONCIVAIS CONTACTED ABOUT OUR COMPLAINTS. AFTER SEVERAL MORE EMAILS AND PHONE CONVERSATIONS ANGELINA SAID SHE WAS NOT ABLE TO HELP US. IN JANUARY OF 2008 ALL WARNING INDICATORS STARTED CYCLING AND THE WARNING BELLS STARTED RINGING. ON FEBRUARY 6, 2008 THE IMPALA WOULD NOT START. I CHARGED THE BATTERY AND ON FEBRUARY 15, 2008 TOOK IT BACK IN TO TUSCALOOSA CHEVROLET. AFTER ANOTHER DIAGNOSTIC CHECK WAS TOLD THE BODY CONTROL MODULE WOULD NEED REPLACING AT A COST OF NEARLY $600.00. CALLED GM ASKING FOR HELP SINCE THE SAME PROBLEMS WITH THE CAR HAVE OCCURRED SINCE IT WAS PURCHASED NEW ON JUNE 6, 2002. AFTER ABOUT 2 WEEKS OF PHONE CONVERSATIONS WE WERE TOLD THERE WAS NOTHING GM WOULD DO. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL ABS INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. WHILE THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED, THE BRAKES AUTOMATICALLY ACTIVATED AS IF THE PEDAL WERE DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR, BUT THE FAILURE RECURRED A WEEK LATER. THE CONTACT WAS SCHEDULED TO TAKE THE VEHICLE BACK A THIRD TIME TO BE REPAIRED. HE PLACED THE KEY IN THE IGNITION AND THE VEHICLE WOULD NOT START. THE CURRENT MILEAGE WAS 13,000 AND FAILURE MILEAGE WAS 12,800. UPDATED 05/05/08. *BF THE IGNTION SWITCH WAS REPLACED. THE CONSUMER STATED A SENSOR AND WIRING HARNESS WERE REPLACED.UPDATED 05/05/08.*B

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHEN THE VEHICLE IS PARKED FOR AN HOUR OR LESS, IT FAILS TO START. THE CONTACT STATED THAT THE IGNITION MEMORY WAS BLOCKED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPROGRAMMED THE COMPUTER SEVERAL TIMES; HOWEVER, THE FAILURE PERSISTS. THE CURRENT MILEAGE WAS 149,000 AND FAILURE MILEAGE WAS 145,000.

ON A 2002 CHEVROLET IMPALA, THE SECURITY LIGHT COMES ON WHILE DRIVING. FOLLOWING THIS EVENT VARIOUS ELECTRICAL ABNORMALITIES OCCUR. DASHBOARD WARNING LIGHTS ALL FLASH TOGETHER, DASH GOES DARK. SOMETIMES WHEN YOU START THE CAR THE SECURITY LIGHT COMES ON AND THE HEADLIGHTS FLASH AS IF THEY WERE ICC FLASHERS. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ON THE INTERNET. CHEVROLET DOESN'T SEEM TO HAVE ANY FINITE FIX FOR THIS AND RANDOMLY REPLACES THE BCM AND IGNITION SWITCH AS POSSIBLE CAUSES. MOST PEOPLE REPORT HAVING THE EXACT SAME PROBLEM OVER AGAIN SEVERAL DAYS LATER??? DUE TO THIS ERRONEOUS REPORTING I THOUGHT I HAD A BATTERY PROBLEM AND THE GARAGE CHANGED MY ALTERNATOR. AT A COST OF $306 DOLLARS. WHICH I NOW BELIEVE WAS TOTALLY UN-NECESSARY. *TR

INTERMITTENT FLASHING OF ALL VEHICLE EXTERNAL LIGHTS. IT HAPPENS EVERYDAY. DEALER DIAGNOSED THE FOLLOWING ELECTRICAL PROBLEMS: CONNECTION AT THE BODY CONTROL MODULE MUST BE REPAIRED. THE PASSOLCK SENSOR AND IGNITION SWITCH MUST BE REPLACED. *TR

VEHICLE IGNITION IS LOCKED UP, NO WARNING, THIS IS A PROBLEM WITH MOST OF THESE VEHICLES PRODUCED WITH IN DASH IGNITIONS. AT 51,000 MILES GM WANTS CUSTOMERS TO PAY FOR REPAIRS OF THESE AT THE CUSTOMER COST BEING AROUND $900.00 AND IN MOST INSTANCES WITHIN 18MONTHS THE FAILURE OCCURS AGAIN. I FEEL THAT THIS IS CRIMINAL OF GM TO BE AWARE OF THIS PROBLEM AND NOT RECALL EVERY VEHICLE TO COVER REPAIRS. TOWING BILL 75.00 TO DATE AS WELL 900.00 FOR REPAIRS. *TR

ON 01/22/08 WHILE DRIVING, THE "SECURITY" LIGHT APPEARED IN THE MESSAGE CENTER ON THE INSTRUMENT PANEL. WHEN I STOPPED THE CAR, TURNED IT OFF, AND RESTARTED, ALL WAS FINE AND THE LIGHT REMAINED OFF. THE FOLLOWING DAY, AFTER DRIVING APPROXIMATELY 10 MILES, THE "SECURITY" LIGHT APPEARED. THIS HAS HAPPENED A TOTAL OF FOUR TIMES, MOST RECENTLY ON 01/27/08. WHEN THE LIGHT APPEARED, THE HEADLIGHTS DIMMED FOR A MOMENT. WHEN I STOPPED THE CAR, THE LIGHTS ON THE RADIO WERE EXTREMELY DIM. ON 01/28/08, I WENT TO START THE CAR AND THE BATTERY APPEARED TO BE DEAD. AN ATTEMPT TO JUMP OFF THE CAR WAS UNSUCCESSFUL. THIS SEEMS TO BE RELATED TO THE VERY COMMON "PASSLOCK" PROBLEMS ON OTHER GM PRODUCTS. *TR

TL*THE CONTACT OWNS A 2002 CHEVY IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WHEN THE SECURITY LIGHT ILLUMINATED. IN ADDITION, THE FAILURE OCCURRED INTERMITTENTLY THE LAST THREE YEARS. THE DEALER REPLACED THE IGNITION AND PASS SENSOR; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE CURRENT MILEAGE WAS 96,000 AND FAILURE MILEAGE WAS 60,000.

DEALER SAYS I NEED A NEW ELECTRONIC BODY CONTROL MODULE.( $1,100.) ABS LIGHT ON AND OFF, TRACTION LIGHT ON AND OFF, SECURITY LIGHT ON AND OFF, CAR WOULD NOT START 4 TIMES. TRUNK OPENS ON AND OFF. SERVICE WRITER TOLD ME IT IS NOT COMMON. WHILE PICKING UP MY CAR,I REFUSED TO HAVE THE EBCM REPLACED, ANOTHER CUSTOMER CALLED IN WITH THE SAME PROBLEM. MECHANICS WHO WORK INDEPENDENT HAVE TOLD ME THE MAINTENANCE PROGRAMS GM REQUIRES ARE A MAJOR RIP OFF. A CLASS ACTION SUIT NEEDS TO BE STARTED AGAINST GM FOR DESTROYING THE MORAL OF THE AUTO CONSUMER. I HAVE SEEN OTHERS POST THAT THEY HAD THE MODULE REPROGRAMMED. OTHERS HAVE HAD IT REPLACED FOR $400-500. SERVICE WRITERS SHOULD NOT BE ON COMMISSION THIS GIVES THEM A RIP YOU OFF MENTALITY! GM DEALERS ARE SCUM CHEVY IS SCUM. *TR

CAR IS HAVING MULTIPLE STRANGE ELECTRICAL PROBLEMS. TURN SIGNALS WORK INTERMITTENTLY - WILL OFTEN NOT WORK AT ALL. SOMETIMES HAVE TO TURN ON EMERGENCY FLASHERS TO GET TURN SIGNALS TO WORK. ON THE INSTRUMENT PANEL, THE FUEL GAUGE IS NOT WORKING PROPERLY - DOES NOT SHOW THE CORRECT FUEL LEVEL. WILL SOMETIMES SHOW FULL WHEN THE TANK IS EMPTY, WILL SOMETIMES SHOW EMPTY WHEN THE TANK IS FULL. MOST OFTEN SHOWS HALF FULL, REGARDLESS OF ACTUAL FUEL LEVEL. GM CERTIFIED MECHANIC VERIFIED THAT FUEL PUMP AND SENDING UNIT ARE NOT FAULTY. THIS PROBLEM HAS BEEN GOING ON FOR APPROXIMATELY 2 YEARS. BCM WAS REPLACED, NO CHANGE IN PROBLEMS. POSSIBLE ISSUE WITH INSTRUMENT PANEL CLUSTER (IPC). BECAUSE OF TURN SIGNAL PROBLEMS, I HAVE HAD SEVERAL "NEAR MISSES" IN ACCIDENTS BECAUSE I WAS UNABLE TO PROPERLY SIGNAL FOR A TURN. FUEL GAUGE PROBLEM HAS CAUSED ME TO BE STRANDED WHEN I RAN OUT OF FUEL UNEXPECTEDLY BECAUSE I DIDN'T KNOW HOW MUCH FUEL I ACTUALLY HAD. *TR

WAS STRANDED FOR ABOUT 30 MINUTES BECAUSE CAR WOULDN'T START ON MY 2002 CHEVY IMPALA THE ORIGINAL SECURITY SYSTEM PASSLOCK DOESN'T LET THE VEHICLE START. HAS HAPPENED SEVERAL TIMES ABOUT 10 AND I HAVE ONLY HAD THIS VEHICLE FOR 4 MONTHS I HAVE READ SOME FORUMS IN THE INTERNET AND IT'S A KNOWN PROBLEM WITH GM AND A LOT OF PEOPLE HAVE THIS PROBLEM AND A RISK SINCE THEY ARE TRYING TO FIX IT BY WORKING BY THE STEERING WHEEL AND TRIGGER THE AIR BAG. SOME PEOPLE SAY IT COULD BE THE BCM I DON'T KNOW BUT GM DOES. *TR

KEY START DELAY START ISSUE, DUMMY LIGHTS, NO CRANK. *TR

MY IGNITION COIL (?) BECAME STUCK/FROZEN AND WOULD NOT TURN - THUS THE CAR WOULD NOT START. $700 LATER, I GOT A NEW IGNITION, BUT NOW MY LIGHTER DOESN'T WORK, HALF THE LIGHTS ON THE DASH NO LONGER WORK, EQUIPMENT WAS NOT BOLTED DOWN UNDER THE HOOD AND FOR THE COST OF THIS REPAIR, AT LEAST THE WORKMANSHIP COULD HAVE BEEN A LITTLE BETTER. THIS SAME PROBLEM HAS BEEN REPORTED ON MANY CHEVY PRODUCTS THAT I HAVE FOUND ON LINE AND STILL NO RECALL ... I GUESS IT WILL TAKE A FEW PEOPLE DYING BEFORE THIS TURNS INTO ANYTHING LIKE THAT. *TR

SECURITY LIGHT COMING ON AND PASSLOCK FAILURE. I WOULD LIKE TO KNOW WHY GM IS NOT FIXING THIS PROBLEM WHEN SO MANY PEOPLE ARE HAVING THEM. MY SECURITY LIGHT WILL ONLY GO OFF IF I SHUT THE CAR OFF AND RESTART IT. THE LIGHTS BLINK, AND FROM WHAT I AM HEARING, SOON I WILL NOT BE ABLE TO START MY CAR. *TR

CAR WOULD NOT START THERE WAS NO CLICKING SOUNDS OR ANYTHING PASSLOCK SECURITY LIGHT AND BATTERY LIGHT COMES ON FIDDLED AROUND WITH LOCK AND UNLOCK ON REMOTE WAITED 10 MINUTES AND CAR STARTED NO PROBLEM. THIS HAS HAPPENED TWICE SINCE I PURCHASED THIS CAR 2 WEEKS AGO. I AM NOT IMPRESSED WITH THIS CAR. GOOD THING I WASN'T STRANDED SOMEWHERE ESPECIALLY WITH MY 5 WEEK ON SON IN THE CAR. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION SWITCH, ALARM, AND SECURITY LIGHTS HAVE STOPPED WORKING. THE VEHICLE IS DISABLED AND FAILS TO START. THE DEALER STATED THAT SHE NEEDED AN IGNITION SWITCH AND THE MODULE REPLACED. THE MANUFACTURER NOTIFIED THE DEALER WHERE THE VEHICLE WAS PURCHASED. THE DEALER OFFERED 10% OFF OF THE REPAIR COST. THE CURRENT MILEAGE WAS 90,000 AND FAILURE MILEAGE WAS 55,000.

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE WAS UNABLE TO START THE VEHICLE AND THE TRUNK AND DOOR LOCKS FAILED TO WORK. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CONTACT BELIEVED THAT THE FAILURE WAS CAUSED BY THE ANTI-THEFT SYSTEM. SHE HAS REPROGRAMMED THE ANTI-THEFT SYSTEM. THE FAILURE HAS OCCURRED APPROXIMATELY SIX TIMES. THE WINDSHIELD ON A CLEAR DAY CAUSED BLURRED VISION. THE DEALER REPLACED THE WINDSHIELD, THE FAILURE DID NOT CONTINUE. WHILE DRIVING 70 MPH THE HEADLIGHTS BEGAN TO BLINK. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 60,000 AND FAILURE MILEAGE WAS 40,000.

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING AT ANY RATE OF SPEED, THE HEAD LIGHTS WOULD SHUT OFF WITHOUT WARNING. THE CONTACT STATED HE WOULD HAVE TO TURN HEADLIGHTS FROM HIGH TO LOW, TO GET THEM TO ILLUMINATE. THE DEALER STATED THAT THEY HAVE NEVER HEARD OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 46,000.

SEVERAL TIMES I WOULD GO TO START MY CAR AND THE SECURITY LIGHT WOULD BE ON IN THE MESSAGE CENTER. THE CAR WOULD NOT START. IT DID NOTHING LIKE A DEAD BATTERY. I WOULD WAIT ABOUT 15 MINUTES AND TRY AGAIN. SOMETIMES IT WOULD START SOMETIMES IT WOULDN'T. IT WAS DOING THIS 2 OR 3 TIMES A WEEK. ON SEPT. 9, 2006 I CAME OUT FROM SHOPPING AND IT WOULDN'T START. I WAITED FOR 15 MINUTES AND STILL NOTHING. I DID THIS FOR AN HOUR. THEN I CALLED A FRIEND TO COME AND GET ME. I WENT BACK TO MY CAR WHICH IS A 2002 IMPALA, THE NEXT DAY, STILL NOTHING. THE NEXT DAY, STILL NOTHING. I CALLED A TOW TRUCK TO THE DEALER TO GET IT FIXED. ALSO MY POWER DOOR LOCKS HAD QUIT AT THE SAME TIME. I WAS TOLD I HAD TO GIVE THEM $100.00 JUST TO LOOK AT IT. 3 HOURS LATER THEY CALLED AND SAID THAT I COULD PICK UP MY CAR. TOTAL COST TOWING $59.00, DEALER $496.95. I AM DISABLED AND ONLY GET $600.00 A MONTH FROM DISABILITY. NOW I HAVE NO MONEY FOR MY LIVING EXPENSES FOR THE MONTH BUT THE CAR IS STILL DOING THE SAME THING. ON THE 1ST OF OCT. I WENT OUT TO START MY CAR AND GUESS WHAT IT WON'T START. SINCE THIS WAS A SUNDAY I CALLED THE DEALER ON MONDAY MORNING TO TELL THEM THAT IT WAS NOT FIXED . IT WAS STILL DOING THE EXACT SAME THING THAT IT WAS BEFORE THEY SUPPOSEDLY FIXED IT. BY THE WAY WHEN THEY SUPPOSEDLY FIX IT THEY REPLACED THE BMC. NOW THEY WANT ANOTHER $100.00 TO LOOK AT IT AGAIN. THE PART WAS GUARANTEED BUT NOT LABOR, I COULD NOT AFFORD ANOTHER BILL LIKE THE LAST ONE, I JUST HOPE IT STARTS WHEN I GO TO THE DR. IT STARTS ONLY WHEN IT WANTS TO. MY HUSBAND JUST HAD BRAIN SURGERY, I HAVE HAD 5 SURGERIES ON MY SPINE, I NEED A CAR THAT I CAN DEPEND ON TO START. NEVER HAD A PROBLEM WITH IT. I WILL HOLD CHEVROLET RESPONSIBLE IF ANY THING HAPPENS TO MY HUSBAND OR MY SELF BECAUSE THE CAR WON'T START. AFTER I TOOK THE CAR TO THE DEALER I CAME HOME, LOOKED ON THE INTERNET UNDER CHEVROLET IMPALA 2002 AND FOUND 100'S OF SERVICE BULLETINS ON THE VERY SAME PROBLEM. WHY ISN'T ANY THING BEING DONE ABOUT THIS. *TR

WAS WAITING IN TERMINAL FOR MY FERRY HOME...TRIED TO START CAR WHEN ASKED TO MOVE ONTO FERRY...NOTHING CAR WOULD NOT START .. JUST DEAD...TRIED TO START WITH TWO DIFFERENT CHARGERS..NO LUCK.. CALLED BCAA .. MISSED FERRY...FINALLY BACK IN CAR TO WAIT FOR AAA TALKING TO HUSBAND WHO ASKED IF WINDOWS WORKED AND RADIO? YES WINDOWS DID BUT HADN'T TRIED RADIO...WENT INTO CAR TURNED ON IGNITION TO START RADIO AND CAR STARTED RIGHT AWAY...NO HESITATION...HAD TO LEAVE ON WHILE WAITING FOR LAST FERRY HOME AND DURING THE TRIP ACROSS THE STRAIGHT...GOT HOME TURNED OFF CAR...TRIED TO START AGAIN...NO PROBLEM STARTED FIRST TIME...STILL HAVEN'T FOUND OUT WHAT THE PROBLEM WAS AND HOW TO FIX IT. *AK

SECURITY ISSUE WHEN TRYING TO START THE ENGINE. SECURITY ERROR WILL FLASH WHEN ATTEMPTING TO START UP THE ENGINE WHICH RESULTED IN LOSS OF POWER TO ALL SYSTEMS. THE ONLY FIX APPEARED TO BE TO WAIT 20-30 MINUTES AND THEN TRY TO START THE ENGINE AGAIN. AREA SHOPS ADMIT KNOWLEDGE OF DEFECT,. SOME BLAME THE IGNITION SWITCH, WHICH HAS BEEN REPLACED AT PERSONAL COST AND THE PROBLEM REMAINED. SOME TECHNICIANS CLAIMED THAT GM HAS NOT YET FIGURED OUT WHAT THE PROBLEM WAS. AM WA S AWARE OF THE SAME PROBLEM WITH SILVERADO TRUCKS AS WELL. AM A LIFETIME OWNER OF GM VEHICLES, BUT THIS WILL PROBABLY BE MY LAST UNLESS AN ACCEPTABLE SOLUTION WAS FOUND. *AK FOUND.

MY CAR WAS RUNNING ONE DAY WHEN I WAS IN A STORE AND I CAME OUT AND GOT IN AND IT WAS DINGING AND LIGHTS WERE FLASHING RADIO DIDN'T WORK FAN WAS NOT AS STRONG AS USUAL. AND ONCE IN AWHILE I WON'T EVEN HAVE LIGHTS UNLESS I HOLD IN THE BRIGHTS SWITCH. BUT THAT WAS JUST THE START IT GOT MORE FREQUENT THAT THIS WOULD HAPPEN THEN, IT WOULN'T START I WOULD TRY FOR HOURS TO GET IT TO START I WOULD HAVE TO DISCONNECT THE BATTERY AND WAIT AND THEN EVEN AFTER DOING THIS IT MIGHT NOT START. AND THEN JUST DRIVING DOWN THE ROAD IT WILL DING AND FLASH RAID SHUTS OFF SAYS "LOCKED" WHAT WHAT IS THIS NOW. SO I WILL STOP SHUT OFF WONT START, FINALLY STARTS THEN NONE OF THE GAUGES WORK OR RADIO OR EVEN THE A/C. I HAVE LOST TWO JOBS BECAUSE OF MY CAR NOT STARTING AND BEING LATE FOR WORK OR NOT BEING ABLE TO MAKE IT CAUSE IT WONT START. NOW I HAVE TAKEN IT TO ABOUT TEN DEALER SHIPS , WELL EVERY PLACE TELLS ME SAME THING THERE IS NOTHING WRONG WITH YOUR CAR. MAY 30,2007 WAS THE WORST TIME WITH MY CAR, IT WAS RAINING REALLY HARD, MY CAR STARTED TO ACT UP LIKE USUAL MY A/C WOULDN'T WORK IT WAS REALLY HUMID AND ABOUT 85 DEGREES AND I GOT TO A TOWN AND SHUT OFF THE CAR AND DISCONNECTED THE BATTERY AS USUAL ALSO AND NOTHING HAPPEN AND THIS WENT ON FOR 2 HOURS AND STILL NOTHING HAPPENED THE WORST PART ABOUT THIS IS I HAD MY 6 MONTH OLD DAUGHTER WITH ME, MY FIANCE IS OUT OF TOWN WE ARE AN HOUR FROM HOME AND MY FRIEND HAS A FLAT TIRE AND MY PARENTS ON VACATION I HAD NO RIDE OR ANY BODY TO CALL AND I COULDN'T CALL A TOW SERVICE BECAUSE I ONLY HAD $10.00 TO MY NAME I HAD TO BUNDLE MY DAUGHTER UP IN HER BLANKET AND START WALKING HOME, I WALKED FOR ABOUT 20MINS BEFORE ANY ONE STOPPED TO PICK US UP. I AM SO SICK AND TIRED OF THIS HAPPENING AND WOULD LIKE THIS PROBLEM TO BE RESOLVED BUT I DON'T THINK IT SHOULD HAVE TO BE AT MY EXPENSE WHEN IT OBVIOUSLY IS NOT JUST HAPPENING TO ME! PLEASE PLEASE HELP ME !! I JUST DON'T KNOW WHAT TO DO!!! AKL *TR

PASS LOCK SYSTEM FAILED. THIS WAS THE 3RD TIME IN FIVE YEARS , THE SECOND TIME IN LESS THAN 2 YEARS. WHILE THIS DID NOT POSE AN IMMEDIATE DANGER IT COULD BECOME A PROBLEM IF SOMEONE NEEDED TO USE THEIR CAR FOR AN EMERGENCY , AND BECAUSE OF THE PASS LOCK FAILURE ENABLED TO RECEIVE THE HELP THEY NEEDED.*AK

I HAVE A PROBLEM WITH MY VEHICLE THAT INVOLVES THE PASSLOCK IGNITION SECURITY SYSTEM FAILURE WITH NO-START. I PURCHASED THE 2002 CHEVY IMPALA FROM A DEALER USED WITH 80,000 MILES ON IT. A COUPLE MONTHS AFTER PURCHASE I STARTED HAVING THE PROBLEM AND THE DEALER KEPT PUTTING IT ON DIAGNOSTICS AND CHARGING ME FOR ITEMS THAT DID NOT RESOLVE THE PROBLEM. I NOW, THROUGH RESEARCH, HAVE DISCOVERED THE GM DIRTY LITTLE SECRET OF THE DEFECTIVE SYSTEM THEY WILL NOT RECALL AND I AM A SINGLE WOMAN IN HER LATE 50'S THAT LIVES ON A FIXED INCOME AND CAN'T AFFORD TO GET A NEW VEHICLE. I AM GETTING THE RUN AROUND FROM DEALERS AND THEY WILL NOT GIVE ME A HONEST SOLUTION THAT WILL NOT REQUIRE ALMOST $1,000 REPLACEMENT ON THE IGNITION AND PASSLOCK SENSOR. I AM VERY ANGRY AND SITTING WITH A VEHICLE THAT I CANNOT GO ANYWHERE WITH THAT I PAID TOO MUCH FOR BECAUSE OF THE DEFECT AND NO ONE WILL HELP. I AM HAVING HEALTH PROBLEMS DUE TO THIS AND I WANT HELP TO MAKE THE MANUFACTURER TO TAKE RESPONSIBILITY FOR THE PROBLEM AND RECALL THE DEFECTIVE PART. *TR

CAR DOES NOT TURN OVER. EVERY SIX MONTHS OR SO THE CAR DOES NOT TURN OVER. THERE WERE NO INDICATIONS THAT IT WOULD NOT START. AAA WAS CALLED AND STATED IT WAS THE STARTER. NEXT MORNING, CAR STARTED RIGHT UP. DIAGNOSTIC TEST INDICATES THAT IT IS ELECTRONIC .AND SHOULD BE A RECALL. DIAGNOSTIC CODES P1626, 1064. *AK

PASSLOCK FAILURE NO START. HAS HAPPENED TOTAL OF 8 TIMES IN A LITTLE LESS THAN 5 YEARS. FORTUNATELY IT HAS NOT HAPPENED WHEN I HAVE ABSOLUTELY NEEDED THE CAR TO START, ALTHOUGH IT HAS BEEN INCONVENIENT WITH A SMALL CHILD WITH ME SEVERAL OF THE TIMES. I DREAD THE OCCASION WHEN IT HAPPENS AND I NEED THE CAR TO START BECAUSE OF SOME EMERGENCY. FROM REVIEW OF WEB FORUMS, GM IS AWARE OF THIS PROBLEM AND IT IS MUCH MORE EXTENSIVE THAN WOULD BE INDICATED FROM REVIEWING COMPLAINTS ON THIS SITE. *JB

TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2002 CHEVROLET WITH IMPALA 48000 FAILURE MILEAGE AT 60 MPH THE ENTIRE DASHBOARD LIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHO DID A DIAGNOSTIC TEST AND CONFIRMED THAT THE BODY CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 55000. *AK

DEAR GM CUSTOMER SERVICE REPRESENTATIVE, PLEASE FORWARD THIS MESSAGE TO MR. DOUGLASS J HERBERGER, VICE PRESIDENT AND GENERAL MANAGER OF SERVICE AND PARTS OPERATION. DEAR MR. HERBERGER, I HAVE BEEN TRYING TO GET THE CODES FOR THE PASS LOCK THEFT DETERRENT SYSTEM ON MY 2002 CHEVY IMPALA LS AND THE DEALERS AROUND MEMPHIS, TN REFUSE TO GIVE IT TO ME. THEY ALSO REFUSE TO REPROGRAM IT FOR FREE. I FEEL THAT I SHOULD NOT HAVE TO PAY A DEALER TO UNLOCK THAT SYSTEM. I'M PAYING FOR AND OWN MY CAR, NOT THE DEALER. IN ADDITION, I WENT IN TO THE SERVICE DEPARTMENT OF CHUCK HUTTON CHEVROLET TO AND WAS TOLD THAT I WOULD HAVE TO PAY $47.00 FOR THEM TO ENTER AND REPROGRAM THE THEFT LOCK SYSTEM, THAT THEY CANNOT DO IT BY HAND. WHY SHOULD I HAVE TO PAY THE DEALER $47.00 EVERYTIME I CHANGE OUT MY BATTERY - TO REPROGRAM MY THEFT LOCK SYSTEM? I THOUGHT THAT I PURCHASED THE CAR TO BECOME THE OWNER OF IT. I PAY TAXES ON IT, I PAY MY INSURANCE AND MAINTENANCE FEES. WHY SHOULD I HAVE TO PAY A DEALER TO CODES THAT I SHOULD HAVE FREE ACCESS TO. WHY WAS MY CAR DESIGNED TO LOCK ME (THE OWNER) OUT WITHOUT FREE GENERAL ACCESS TO UNLOCK THE VEHICLE? I HAVE EXHAUSTED MY ATTEMPTS TO RESOLVE THIS MATTER OUT OF COURT, HOWEVER, UNLESS THIS MATTER GETS FIXED AT NO EXPENSE TO ME, I WILL TAKE IT TO THE LAWFUL LIMIT. I WANT TO HEAR FROM YOU MR. HERBERGER, NOT THESE NO THINKING THAT UNDERSTAND THE DIFFERENCE BETWEEN OWNER AND DEALER. *JB

MY CHEVY'S PASSLOCK ANTI-THEFT DETERRENT SYSTEM IS STUCK ON AND I HAVE BEEN TOLD THAT I MUST TAKE IT TO THE DEALER. *JB

THE FOLLOWING MATTER IS A POTENTIAL DISASTER WAITING TO OCCUR. I HAVE INFORMED GM BY MAIL AND TELEPHONE. I HAVE WENT TO THE CHEVY DEALER ONLY TO COME OUT WITH MY KEY FIVE HAND HELD TRANSMITTER TO STOP WORKING. I HAVE SENT LETTERS TO THE DEALERSHIP THAT SOLD ME THE CAR. T THE SECURITY SYSTEM SHUTS DOWN THE VEHICLE AT RANDOM TIMES AUTOMATICALLY. CONTINUOUS PROBLEMS: SECURITY LIGHT ON MESSAGE CENTER CONTINUES TO FLASH SECURITY SERVICE VEHICLE SOON, - BATTERY THE SECURITY SYSTEM AUTOMATICALLY, CONTINUOUSLY ATTEMPTS TO SHUT DOWN MY CAR THIS SECURITY SYSTEM ALSO UNLOCKS MY TRUNK THE HANDHELD TRANSMITTER DOES NOT WORK AFTER REPLACING THE BATTERY AFTER THE CHEVY DEALER CHECKED THE PROBLEM I HAVE TO UNLOCK THE DOORS MANUALLY THE LIGHTS FLASH AND THE MESSAGE ON THE RADIO PANEL SAYS LOCKED I CANNOT USE MY CAR, IT WILL NOT START - ENGINE LIGHT COMES ON - ALL LIGHTS GO OUT WHILE DRIVING , THIS FAULTY "PASS LOCK THEFT DETERRENT" SYSTEM, AUTOMATICALLY COMES ON AND SHUTS MY CAR DOWN WHEN I PULL OVER TO THE SIDE OF THE ROAD AND TURN THE ENGINE OFF. IT WILL NOT TURN ON AGAIN, ONLY THE CHECK ENGINE LIGHT COMES ON. I HAD THE CAR INSPECTED TODAY AT A CHEVY DEALERSHIP AND THE RESULTS WAS," REPLACE THE CONTROL MODULE AT $325.00, FIRST, THEN I CAN PROGRAM THE KEY FIVE TRANSMITTER." REPLACED TRANSMITTER BATTERY AND CAR BATTERY I CONCLUDE THAT GM HAS THE MONOPOLY ON VEHICLE PARTS AND SERVICE ALL IN THE NAME OF TECHNOLOGY AND COST THE CONSUMER A TREMENDOUS AMOUNT OF REPAIRS ON TOP OF THE COST FOR THE VEHICLE. CONSUMERS SHOULD NOT HAVE TO PAY FOR A SERVICE THAT THEY CANNOT REPAIR AT ANY SHOP IN TOWN. FOR INSTANCE, I CAN TAKE MY TRANSMISSION ISSUES TO ALMOST ANY TRANSMISSION SHOP, HOWEVER, I CANNOT TAKE MY MANUFACTURER BUILT- IN SECURITY SYSTEM TO ANY SHOP. THEY WILL NOT TOUCH IT JUST BECAUSE IT IS MANUFACTURER BUILT. I WANT THE LAWS CHANGED. *JB

DRIVING WHEN ALL WARNING LIGHTS CAME ON, THEN THE BATTERY LIGHT STAYED ON FOR A SHORT PERIOD. IT DID NOT EFFECT THE CAR PERFORMANCE BUT IT DID RESET THE CLOCK ON THE RADIO AS IF THE BATTERY HAD BEEN DISCONNECTED. ANOTHER TIME THE TRACTION CONTROL AND ABS BRAKE LIGHTS FLASHED AND THE RADIO PULSED. THE SECURITY LIGHT REMAINED ON AS I WAS MOVING FORWARD OUT OF A DRIVEWAY THE VEHICLE STALLED BUT IMMEDIATELY RESTARTED AND ALL THE LIGHTS CLEARED. *NM

2002 IMPALA LS WITH SERIOUS ELECTRICAL PROBLEMS. THE FIRST PROBLEM STARTED WITH THE TURN SIGNALS GOING OUT. THEN THE RADIO WOULD NOT GO OFF EVEN WHEN THE KEYS WERE OUT AND DOORS LOCKED, AND SOMETIMES DOES NOT WORK AT ALL. AUTOMATIC DOOR LOCK NO LONGER WORKS. WHEN TRYING TO START THE CAR, I HAVE TO TURN THE KEY SEVERAL TIMES AND THEN WAIT FOR IT TO FINALLY START. THE INTERIOR LIGHTS FLICKER. THE HEADLIGHTS DON'T ALWAYS WORK - I TRY NOT TO DRIVE AT NIGHT BECAUSE I NEVER KNOW WHEN THEY'LL GO OUT. THE INSTRUMENT PANEL WORKS ABOUT HALF THE TIME, SO I DON'T KNOW HOW MUCH FUEL I HAVE OR HOW FAST I AM GOING. THE MESSAGE DISPLAY GOES BETWEEN "SECURITY", "HIGH BEAM OUT", "SERVICE ENGINE SOON", WHEN IT'S WORKING. THERE SEEMS TO BE A NEW ELECTRICAL COMPONENT THAT GOES OUT EACH DAY. *JB

CAR WOULD NOT START. THOUGHT IT WAS THE BATTERY OR POSSIBLY THE ALTERNATOR, BUT IT TURNED OUT TO BE A FAILED BODY CONTROL MODULE (BCM). OUR CAR HAD ONLY 46,000 MILES WHEN THIS OCCURRED. THERE SHOULD BE AN OFFICIAL RECALL ON THE BCM GIVEN THE NUMEROUS BULLETINS AND COMPLAINTS CONCERNING THE BCM BEFORE SOMEONE'S LOSES HIS OR HER LIFE AS A DIRECT OR INDIRECT RESULT OF ITS FAILURE. *JB

SEVERAL ELECTRICAL / SECURITY PROBLEMS - LIGHTS GO OFF WHILE DRIVING. ALSO AT TIMES WHEN APPROACHING CAR, IT WON'T START DUE TO SECURITY SYSTEM SHUTTING DOWN STARTER CIRCUIT. ALTHOUGH THESE THINGS CORRECT THE PROBLEM AFTER WAITING, THE DEALER DOESN'T FIND THE PROBLEM. IT HAS BEEN SUGGESTED THAT I PAY FOR REPLACEMENT PARTS THAT MIGHT FIX THIS PROBLEM. I DON'T WANT TO SPEND MORE MONEY ON THIS VEHICLE. *JB

WHEN GETTING INTO MY CAR I GO TO START MY CAR AND NOTHING HAPPENS. I HAVE TO WAIT FOR 10 MINUTES BEFORE IT WILL START. THE SECURITY LIGHTS COMES ON WHEN DRIVING DOWN THE ROAD. IT COULD CAUSE A SERIOUS ACCIDENT IF SOMEONE DID NOT KNOW WHAT TO DO. NO ONE CAN FIGURE OUT WHAT THE PROBLEM IS WHEN THE CAR WILL NOT START AND THE SECURITY LIGHT IS ON. IT IS A MANUFACTURING DEFECT IN THE SECURITY SYSTEM. THERE ARE SEVERAL PEOPLE THAT HAVE THE SAME ISSUES WITH THIS. SOME PEOPLE HAVE TO WAIT 30 MINUTES BEFORE THEIR CAR WILL START. THIS COULD PUT A WOMAN IN A SERIOUS SITUATION. WE NEED TO FIND OUT WHAT IS THE PROBLEM AND I HOPE SOMEONE CAN HELP. *JB

IS THERE A WAY TO LOOK INTO THE CHEVROLET IMPALA 2002, 2001, AND 2000 MODELS FOR FAILURE OF THE SECURITY SYSTEM. THE LIGHT COMES ON AT TIMES AND WHEN TAKEN IN FOR SERVICE YOU ARE TOLD THAT THE PROBLEM CAN'T BE FOUND. AFTER THE LIGHT COMES ON, YOU DON'T KNOW WHEN OR IF THE CAR WILL START AND YOU HAVE IT TOWED AND NO PROBLEMS ARE FOUND. I THINK THIS CAN LEAD TO SOME TYPE OF SAFETY PROBLEM IF YOU NEED TO MOVE YOUR CAR IN A HURRY AND IT DON'T START. I'VE TALKED WITH MANY OWNERS OF THE TYPE OF CARS AND THEY ALL HAVE THIS PROBLEM. *NM

DT*: THE CONTACT STATED THE HEADLIGHTS FAILED WITHOUT WARNING. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER HAS BEEN ALERTED. UPDATED 6/16/2006 - WHEN THE HIGH BEAMS WERE USED THE DASH LIGHTS WENT DARK. *NM

I WAS DRIVING HOME FROM WORK AROUND 7:30 PM ON TUESDAY ON JANUARY 24, 2006, DARK OUTSIDE. I HAD MY LIGHTS ON BRIGHT AND ALL OF A SUDDEN THERE WERE NO LIGHTS. I DID HAVE FOG LIGHTS ON AND I COULD STILL SEE THEM, BUT THERE WEREN'T ANY HEADLIGHTS. I QUICK FLICKED THE DIMMER SWITCH AND THEY CAME BACK ON. I'VE NEVER EXPERIENCED THAT BEFORE. HOWEVER, WHEN I TALKED TO MY MECHANIC THE NEXT DAY HE SAID SOMEONE THE WEEK BEFORE EXPERIENCED THE SAME THING TWICE IN ONE DRIVE. THE PIECE TO REPLACE THIS IS QUITE EXPENSIVE. I HAVE NOT HAD IT FIXED YET, BUT I FELT IT SHOULD BE REPORTED. THIS HAPPENED ONCE. ANOTHER ITEM OF CONCERN IS THAT MY SECURITY LIGHT INSIDE MY CAR HAS BEEN ON FOR ABOUT 2 MONTHS. EVERY ONCE IN A WHILE MY CAR WON'T START ON THE FIRST TURN. ONLY ONCE DID I HAVE TO HAVE IT JUMPED. THERE IS PLENTY OF POWER AS THE LIGHTS AND RADIO STILL WORK. MY MECHANIC HAS TRIED REPLACING AN IGNITION SWITCH (I THINK), BUT THE FIRST TIME I STARTED IT DIDN'T TURN OVER AND THEN IT DID, BUT THE SECURITY LIGHT WAS STILL ON. IT'S BACK IN THE SHOP TODAY. THE OTHER PERSON MENTIONED ABOVE HAS EXPERIENCED THIS SAME DEFECT. THEY ALSO OWN AN IMPALA. THIS HAS HAPPENED SEVERAL TIMES ON MY CAR. MY MECHANIC CANNOT FIGURE OUT WHAT IS WRONG.*AK

BODY CONTROL MODULE (BCM) FAILED AFTER 57,000 MILES. THE OTHER COMPUTER THAT RESIDES IN THE SAME HOUSING IS COVERED BY A 80,000 MILE WARRANTY, WHERE AS THE BCM IS NOT. THERE ARE NUMEROUS TSB'S THAT ARE POSTED CONCERNING FAILURE OF THE BCM. THERE ARE MANY PEOPLE WHO HAVE SIMILAR PROBLEMS AND MANY SOURCES ARE AVAILABLE BY RESEARCHING THE INTERNET. THE TECHNICIAN AT THE DEALERSHIP EVEN SAID THAT "IMPALAS ARE NOTORIOUS" FOR PROBLEM WITH THE BCM. GENERAL MOTORS SAYS THAT IT IS NOT COVERED AND THEREFORE WILL NOT COVER THE REPLACEMENT COSTS OF THE BCM. IF SO MANY PEOPLE ARE HAVING PROBLEMS WITH THIS YEAR MODEL (2002 IMPALA LS) THEN WHY HASN'T ANYTHING BEEN DONE BY THEM. I AM THANKFUL THAT MY CAR DID NOT SHUT OFF ON THE HIGHWAY AND DID SO IN MY PARKING LOT. *NM

THE AC DELCO BATTERY POST CAME OFF OF THE BATTERY. THE CLAMP AND CABLE WERE TIGHT, THE POST WAS EATEN IN TWO FROM THE INSIDE. *NM

DT: 2002 CHEVROLET IMPALA LS. THE CONSUMER STATED CAR DEVELOPED A SPORADIC FAILURE OF TURN SIGNALS. THIS HAS BEEN HAPPENING FOR ABOUT 3 WEEKS. INVOLVED LEFT AND RIGHT TURN SIGNALS. THE CONSUMER CONTACTED CHEVROLET, THEY TOLD THE CONSUMER TO CONTACT THE DEALER, IMPERIAL CHEVROLET. HOWEVER, THE DEALER TOLD THE CONSUMER SHE WOULD HAVE TO PAY $46.00 JUST TO LOOK AT CAR. THE CONSUMER STATED THAT AN ARTICLE IN LOCAL NEWSPAPER STATED THERE HAS BEEN A TREND OF FAULTY IGNITION SWITCHES IN THIS MODEL VEHICLE. WHEN THE CONSUMER CALLED IMPERIAL CHEVROLET THEY STATED THEY WERE WELL AWARE OF THE PROBLEM WITH THE FAULTY IGNITION SWITCHES. *AK

DT: THE CONSUMER STATES THAT THE 2002 CHEVROLET IMPALA IS HAVING A PROBLEM ON THE SECURITY FEATURE ON THE BCM. THE INSTRUMENT PANEL LIGHTS UP AND THE CAR WILL START, AND SOMETIMES IT WILL NOT. THE CAR HAS BEEN TAKEN TO THE DEALERSHIP FOR DIAGNOSTIC TESTING. THE DEALER FOUND THAT THE BODY CONTROL MODULE WAS FAULTY. THE CONSUMER DID NOT HAVE THE CAR REPAIRED BECAUSE SHE DID NOT HAVE THE MONEY TO PAY FOR IT. THE CAR IS STILL STARTING INTERMITTENTLY. THE CONSUMER CALLED GM, AND THEY REFERRED HER TO NHTSA. GM MADE A FILE OF HER COMPLAINT. THE CONSUMER STATED SPECIFICALLY THAT SHE HAD BEEN STRANDED SEVERAL TIMES BECAUSE OF THIS AND SHE CONSIDERED THAT A SAFETY ISSUE BECAUSE SHE HAS FIVE KIDS. THE CONSUMER SAID THAT SHE HAD A PROBLEM WITH THE SECURITY FEATURE FOR THE PAST YEAR.*AK

STARTING 2/05 I HAVE HAD THE "SECURITY" WARNING LIGHT AND MY ENGINE FAIL TO START ON 3 SEPARATE OCCASIONS. I HAD TO REPLACE THE BCM THE FIRST TIME BUT HAVE NOW BEEN TOLD THAT THERE IS A TSB ON THIS ISSUE AND THAT, PER GM, I NEED TO REPLACE THE IGNITION SWITCH AND ASSOCIATED PARTS TO PREVENT MY VEHICLE FROM SHUTTING DOWN ON THE ROAD. IF THAT IS NOT A SAFETY HAZARD I DON'T KNOW WHAT IS. GM KNOWS ABOUT THIS BUT WILL NOT STAND BEHIND IT'S DEFECT UNTIL A MAJOR ACCIDENT HAPPENS. THEY SHOULD DO A RECALL AND HAVE THESE ALL REPAIRED BEFORE A MAJOR ACCIDENT DOES TAKE PLACE. THEY SHOULD BE HELD ACCOUNTABLE BEFORE A LIFE IS LOST BECAUSE OF A WELL KNOWN DOCUMENTED FLAW. *NM

HEADLITES GO DIM AND THEN GET BRIGHTER, THIS HAPPENS OFF AND ON, BY THEMSELVES.

PROBLEM WITH MESSAGE CENTER, SECURITY LITE COMES ON THEN BATTERY LITE, THEN SERVICE VEHICLE SOON, THEN AIR CONDITIONING WOULD NOT TURN ON, STARTED FUNNY, DID NOT START TURNING OVER WHEN I FIRST TURNED THE KEY IT STARTED TO TURN OVER ABOUT 1 SEC AFTER TURNING THE KEY AND STARTED OK THEN. ALL OF THIS HAPPENED A THE SAME TIME FOR THE FIRST TIME. PRIOR TO THIS I REPORTED A POPPING/SNAPPING NOISE WHEN YOU TURNED THE KEY. THE CHEV DEALER SAID THIS WAS NORMAL (3 WEEKS PRIOR TO THE PROBLEM).

DT: THE REAR OF THE VEHICLE CAUGHT ON FIRE. THE ENGINE WAS NOT DESTROYED, BUT THE SEATS WERE DOWN TO THE WIRES. THE VEHICLE HAD JUST BEEN PARKED WHEN HE NOTICED A SPARK COME FROM THE REAR DRIVER SIDE. THE VEHICLE HAS NOT BEEN INSPECTED, BUT THE INSURANCE COMPANY STATES THEY ARE GOING TO INSPECT IT. THE BACK WINDSHIELD SHATTERED BEFORE THIS, APPROXIMATELY THREE MONTHS PRIOR. THE VEHICLE WAS IDLING ERRATICALLY BEFORE THE VEHICLE CAUGHT ON FIRE. THE MANUFACTURER HAS NOT BEEN CONTACTEED BUT ACCORDING TO THE DEALERSHIP THEY HAVE TO DETERMINE IF THE VEHICLE IS STILL UNDER WARRANTY. THE FIRE DEPARTMENT DID RESPOND. THEY THOUGHT IT MIGHT BE BECAUSE OF ELECTRICAL WIRING. THE POLICE DID RESPOND, BUT DID NOT FILE A REPORT. THIS HAPPENED JULY 3, 2005. *NM

2002 CHEVY IMPALA THE SECURITY LIGHT GOES ON WHEN DRIVING. AFTER A SHORT PERIOD OF TIME WHEN DRIVING THIS WAY THE CAR WILL NOT START AFTER BEING TURNED OFF. A FRIEND WHO HAS A NEWER IMPALA HAS HAD SECUIRTY LIGHT GO ON WHILE DRIVING AND THE ENGINE TOTALLY SHUT DOWN . VERY SERIOUS IMPLICATIONS COULD ARRIVE IF ON HIGHWAY OR BRIDGE AND CAR DIES.

IGNITION SWITCH - MALFUNCTIONED. Y HAVE SOMETHING TO DO WITH SECURITY LIGHT. HAD TO BE REPLACED BY DEALER SERVICE. *AK

I RECENTLY(3-7-05) PURCHASED A USED 2002 CHEVY IMPALA FROM MY UNCLE. HE TOLD ME THAT BASED ON INFO RECEIVED FROM A FORMER GM MECH.; THERE WAS A STARTER PROBLEM THAT HE HAD YET TO EXPERIENCE. I HAVE HAD THE CAR A LITTLE OVER 3 WEEKS NOW AND HAVE EXPERIENCED THE PROBLEM 4 TIMES IN THE LAST 5 DAYS. I REPLACED THE STARTER YESTERDAY(3-23-05) BASED ON WHAT MY UNCLE HAD TOLD ME. 20 MINUTES AFTER INSTALLING THE NEW 1 THE CAR DID NOT START. CALLED A LOCAL DEALERSHIP THIS MORNING(3-24-05) AND WAS TOLD THAT THE PROBLEM WAS WITH THE BODY CONTROL MODULE AND THE IGNITION CYLINDER. THIS DEALER TOLD ME THAT HE HAS 1 MONTE CARLO/IMPALA COME IN EVERY MONTH WITH THIS PROBLEM. I ASKED HIM IF IT WAS RECALL ON THE PART(S). HE TOLD ME "NO" AND THE THE REPLACEMENT COST WAS BETWEEN $450-600. NOW I'M OUT $250 FOR A STARTER I DIDN'T NEED AND BEING TOLD I'M LOOKING @ ANOTHER BILL AROUND $500. IN MY OPINION 1 CAR A MONTH IS TOO MANY AND THAT WAS AT JUST 1 DEALER. I HAVE 14 CHEVROLET DEALERS WITHIN 15 MILES OF MY HOUSE. THAT IS 168 CARS JUST NEAR ME IN 1 YEAR. I THINK THIS NEEDS TO BE LOOKED INTO.

VEHICLE FAILS TO START - MOTOR DOES NOT CRANK, STARTER DOES NOT ENGAGE. TESTS SHOW BATTERY, STARTER, ALTERNATOR CIRCUITS ARE GOOD - NO ERROR CODES GIVEN. VEHICLE ENGINE RUNS ROUGH AND THE GAS MILEAGE HAS DECREASED CONSIDERABLY. LOCAL MECHANIC STATES THAT GENERAL MOTORS IS HAVING A PROBLEM WITH THE COMPUTERS OVERWRITING ITS OWN CODE AND THEREFORE CAUSES PROBLEMS, SUCH AS THIS, WITH THE VEHICLE. VEHICLE STARTS OCCASIONALY AT BEST. VEHICLE IS UNRELIABLBE - CANNOT TRUST IT TO START WHEN NEEDED. GOING TO CALL DEALER TO CHECK IF THERE IS A "SILENT RECALL" TO CORRECT THE PROBLEM. OTHERWISE, WILL ATTEMPT TO USE NHTSA SERVICE BULLETIN #00214A TO TRY TO GET PROGRAM RELOADED INTO VEHICLE'S COMPUTER WITHOUT CHARGE THOUGH I EXPECT VERY LITTLE HELP, IF ANY, FROM A DEALER.*AK

WHILE TRAVELING ON A RESIDENTIAL STREET THE CAR CUT OFF WITHOUT WARNING. THE NEXT WEEK WHILE ON THE HIGHWAY TRAVELING AT 70 MPH THE CAR CUT OFF AGAIN WHICH WAS VERY DANGEROUS. ONCE I GOT IT STARTED IT CUT OFF ABOUT 4 MORE TIMES BEFORE I COULD GET HOME. THE DEALER REPLACE THE FUSE BOX. NOW ABOUT 7 MONTHS LATER THE PROBLEM IS HAPPENING AGAIN. I INFORMED GMAC AND THEY TOLD ME TO GO BACK TO THE DEALER. I GUESS SO THEY CAN HAVE ANOTHER CHANCE TO HURT SOMEONE THIS TIME.*AK

MY 2002 CHEVY IMPALA LS HAS HAD A PROBLEM, SINCE BUYING IT IN MAY 2002, WITH THE HEADLIGHTS DIMMING TO THE POINT OF CUTOFF THEN COMING BACK TO FULL INTENSITY IN A RAPID FASHION. I HAVE HAD THE ALTERNATOR, BATTERY, BELTS, CABLES/WIRES CHECKED BUT TO NO AVAIL. I DO NOTICE THAT IF I ACCELERATE SHARPLY, OVER 3000 RPM, THE PROBLEM GOES AWAY FOR A WHILE, SUGGESTING THERE IS A CHARGING PROBLEM. THIS PROBLEM IS INTERMITTENT, BUT IS INCREASING IN FRENQUENCY AS MY ODO REACHES 23,000 MILES.

THE CAR STALLS ON THE FREEWAYS OR SIDE STREETS WITHOUT ANY WARNINGS, AND I LOSE CONTROL THE POWER OF THE CAR AND THE BRAKES. IT HAPPENED SEVERAL TIMES AND THE DEALERS ARE NOT ABLE TO REPAIR IT. *NLM

AN UNCONNECTED WIRE RENDERED THE VEHICLE ANTILOCK BRAKE SYSTEM INOPERABLE WHICH IN TURN RESULTED IN AN ACCIDENT. *NM

WHEN ATTEMPTING TO START VEHICLE, CONSUMER STATES' SOMETIMES VEHICLE WON'T START. CONSUMER HAS TO TRY ABOUT THREE TIMES BEFORE VEHICLE WILL START. CAUSE IS UNKNOWN. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

THE HORN ON 2002 MODEL WAS HARDER TO PUSH THAN ON THE OLDER MODELS DUE TO DESIGN FLAW. THE CONSUMER STATED THAT THE HORN DESIGN SAFETY PROBLEM COULD CAUSE A SERIOUS ACCIDENT AND SHOULD BE RECALLED. *YH

PRESSING HORN BUTTON TAKES A LOT OF EFFORT. DEALER SAID IT WAS DESIGNED THAT WAY, AND THERE WAS NOTHING THAT COULD BE DONE. *AK

AT 45MPH THE VEHICLE SHUTS OFF WITH NO WARNING AND WILL NOT START BACK UP. CAUSE UNKNOWN. DEALER NOTIFIED.*AK

CONSUMER RETURNED TO HER CAR WHICH WAS PARKED IN A PARKING LOT TO FIND IT ON FIRE, CONSUMER STATES THE PROBLEM OCCURRED DUE TO FAULTY WIRING. *SLC

HORN IS VERY HARD TO LOCATE AND ACTIVATE WHEN NEEDED. DEALER HAS BEEN NOTIFIED. *AK THE SEVRICE MANAGER SAYS THAT AIR BAGS MAKES IT DIFFICULT TO BLOW THE HORN DURING AN EMERGENCY CONDITION. ALL IMPALAS AND MALIBUS HAVE THE SAME PROBLEM. *YH