2019 Bmw X5 Electrical Problems
45 owner-reported electrical complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Electrical Recalls (3)
ELECTRICAL SYSTEM
BMW of North America, LLC (BMW) is recalling certain 2019 BMW X5 xDrive40i vehicles. The capacitors within the Body Domain Controller (BDC) may short circuit and overheat.
Fix: All affected vehicles remain on dealer lots, therefore owner letters will not be mailed. BMW dealers will replace the BDC control unit, free of charge. The recall began on October 17, 2018. Owners may contact BMW customer service at 1-800-525-7417.
ELECTRICAL SYSTEM:STARTER ASSEMBLY
BMW of North America, LLC is recalling certain 2019-2020 X5, X7, 2020 3 Series Sedan, X6, 2020-2021 7 Series Sedan, 2020 8 Series Convertible, 8 Series Coupe, and 2020 8 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. In the event the starter motor fails, repeated attempts to start the vehicle can cause the starter motor to overheat from an electrical overload.
Fix: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed September 27, 2024. Owners may contact BMW customer service at 1-800-525-7417.
ELECTRICAL SYSTEM:STARTER ASSEMBLY
BMW of North America, LLC (BMW) is recalling certain 2020 340I, X6, 2020-2025 840I, 2020-2022 740LI, 2019-2020 X7, and X5 vehicles. After repeated attempts, the starter motor may overheat from an electrical overload.
Fix: Dealers will replace the engine starter, free of charge. This recall includes vehicles repaired under recall 24V576 and those owners will need to have their vehicle repaired again. Owner notification letters were mailed February 9, 2026. Owners may contact BMW customer service at 1-800-525-7417. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov November 17, 2025.
Owner Complaints (45)
The shark fin is leaking and can’t be in rain or drive in rain bc it can cause wires to catch fire or shorten out. I have two babies that are at risk every time I drive this car. It’s my only way to go and BMW won’t fix it and I can’t afford to fix it bc it’s over 3 thousand dollars.
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I noticed one of my daytime running lights on the driver’s side laser headlight had turned yellow, instead of white like the others. I took the vehicle to the dealership and they said that the LED module that powers that daytime running light has overheated and caused the light tube to burn and melt. The dealership advised that the passenger side is also slowly starting to do the same thing.
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I received a recall on my vehicle for an electrical update and was out of town when it malfunctioned. The vehicle would not start on the first try. Tried again and it immediately overheated, with smoke and a burning smell coming from the hood.
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The vehicle's electrical system experienced a starter malfunction, which LED to a complete failure of the starter. As a result, the car would not start, ultimately causing the battery to fail as well. This failure posed a serious safety risk.
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The issue involves water intrusion through the shark fin antenna, which has caused significant electrical malfunctions in my vehicle. Description of the Problem Water appears to be leaking into the vehicle through the shark fin antenna located on the roof. This has resulted in: 1.Failure of the infotainment system (screen not functioning).
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I am writing to file a complaint against BMW for the replacement of the starter in my 2019 BMW X5 (VIN # [XXX] ) which I had to pay for out of pocket in March 2024. My vehicle failed to start after repeated attempts. After a call to the dealership they told me I would have to have it towed to the dealership at my own expense at a total of $266 for them to assess.
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The contact owns a 2019 BMW X5. The contact stated that when attempting to start the vehicle, it failed to start and a burning odor was present. The starter had begun smoking.
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The emergency call system malfunction displayed. Upon taking vehicle to a BMW dealer for inspection, I was informed that the antenna needed to be replaced for $2000.00 to fix the problem. I did research and found that other owners of the same make and model as well as prior and later models have had the same issue.
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I was turning left on a residential street when the steering wheel locked, the brakes would not work to stop the car from going straight and the engine would not turn off when I attempted to stop the engine once realizing that everything was failing. The electrical panel went black and I collided with a residential home.
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Vehicle has had the main driver gauges/dash cluster randomly turn off with no warning while driving, multiple times a day now for the last several months, with instances happening at all sorts of speeds and on local roads and highways. There appears to be no way to recover the electronic dash cluster until the vehicle is left to fully shut off for a few minutes and then restarted.
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I bought the car from the dealership, and they said there were no problems with it, but they cheated me. The car broke down twice. The first time, it was parked in a private lot for several hours, and I paid a large sum for parking.
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The contact owns a 2019 BMW X5. The contact stated while the vehicle was parked, the vehicle failed to start as intended. No warning light was illuminated.
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I have a 2019 BMW X5 that experienced engine failure and required a new battery and starter to be installed. I feel certain that it is related to a recall on some 2019/2020 models but my VIN is not included. [XXX] I received a fault warning for drivetrain malfunction.
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I have a 2019 BMW x5. My starter failed and I got a notification at the same time through my BMW app that there was a safety recall "RE: Recall 24V-576: Engine Starter – B12 05 24". The recall instructs the dealer that the Correction is "DME software update that will prevent the engine starter from being overloaded".
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The contact's husband owns a 2019 BMW X5. The contact stated while her husband was at a complete stop at the red traffic light, the vehicle stalled. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the starter had failed and needed to be replaced.
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The contact owns a 2019 BMX X5. The contact stated while parked, the vehicle stalled; there was an abnormal odor coming from the outside of the vehicle. No warning light was illuminated; however, the "Engine Overheating" message was displayed on the instrument panel.
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The contact owns a 2019 BMW X5. The contact stated that the vehicle failed to start as needed. There were no warning lights illuminated.
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The contact owns a 2019 BMW X5. The contact stated that while at a stop light, the automatic engine shut off was activated but after releasing the brake pedal, the transmission erroneously shifted to neutral, and the engine did not restart. The contact stated that the failure had occurred on multiple occasions while in traffic.
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The emergency call system and hands free microphone does not work due to the telematic control unit getting wet as a result of the shark fin antenna leaking. As a result I cannot rely on communication through this system in the event of an emergency which was one of the features that lead me to the decision to buy this car. The vehicle has been inspected by the dealer.
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a concern regarding my BMW x5 it’s a 2019 x50i it’s my only vehicle that I have to get to and from work and drive my family around. I have been having starting issues at random times I can go a week no issues than randomly. My vehicle doesn’t want to start.
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Water leaked into the Electric panel that controls the emergency call system & creates a malfunction.
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The contact owns a 2019 BMW X5. The contact stated that while attempting to cold-start the vehicle, the contact needed several attempts to start the vehicle. The contact stated that several times, the contact was unable to restart the vehicle.
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Car started hesitating to start then messaged popped up on screen saying my system was overheating I had to pay for a new starter.
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Recently purchased a 2019 BMW X5 xdrive40i with 77k miles, after only owning for 3 weeks after a heavy rain storm. My dash lit up with “Emergency call system malfunction”, upon review online it seems to be a common issue with these BMW models and no recall has been issued. The sos malfunction causes the vehicle not to function properly and unable to use the integrated idrive head unit system.
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My car said it overheated and would not start. After about 4 hours it did start and I took it to the dealer. They are saying that the battery and starter need replacement.
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Vehicle didn’t move after coming to a full stop at a traffic light. And it displayed a message stating the starter has overheated and that it needed to cool down. The timer for the cooldown period kept on increasing up to 180 seconds and consequent attempts to start the vehicle after the cooldown period didn’t help.
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Emergency call malfunction light came on. System is an important vehicle safety features. Vehicle taken to dealership for inspection.
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The contact owns a 2019 BMW X5. The contact stated that the vehicle was communicating with the SOS department while no incident had occurred. The vehicle was taken to the dealer, where it was determined that a water leak in the rear antenna of the vehicle had caused the electronic malfunction.
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After receiving a very expensive repair quote, I looked on here and read multiple complaints of emergency call system malfunction causing GPS not to work/ malfunction due to leaking in the shark fin. This is a major safety concern due to poor design and build quality of the vehicle.
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On the date below, a warning banner and chime signaled that our car's emergency communication system was not functional. Soon after, we noticed that the navigation system was "lost"; ie, showing our car in a different state, sometimes in water, incorrect displays of speed limits being shown, etc.
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Seems I have read multiple complaints of emergency call system malfunction causing GPS not to work/ malfunction due to leaking in the shark fin. This is a major safety concern due to poor design and build quality of the vehicle. This concern should be up most important that this area is recalled, replaced, and sealed to ensure safety for all.
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2 months after purchasing the vehicle a rattling sound comes up when I start the vehicle I took it in for servicing and I'm told they don't find the problem, but it sounds like something is loose. Finally, my dashboard goes blue after long drives. Again, this was reported and pictures were taken and I'm told they can't find a problem.
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Intermittently and without explanation the vehicle cannot be started using normal procedure even though the key fob is on the driver's person. Since the vehicle was purchased new in april 2019, the dealership has had five opportunities to address this problem without success.
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Car randomly wouldn’t start and was getting error starter message on message center
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My shark fin has water damage and can’t drive or be in rain and this is the only car I have to take my young kids back and forth to school and do my grocery shopping or whatever I need
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I bought the car 8 months ago from Fred Anderson Acura in Greenville was told the car was inspected and serviced and I’m was in great condition. 8 months later I have 10 thousand worth safety issues wrong with the car that I have to fix .
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Car wouldn't start anymore, starter malfunction. couldnt go into neutral
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Emergency Call System Failure!! My 2019 BMW x5 xdrive M50 has the failure from the Telematic Control Module like thousands of other people. This needs to be a recall and shouldn’t have to pay $1500-3000 out of pocket for something that is a manufacture problem.
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starter failed at 48k miles. This is a known issue of starters failing early and a recall should be done for all impacted cars.
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Starter stopped working. VEHICLES Body Style : 2019-2020 BMW X5 (X5 sDrive40i, X5 xDrive40i) SUV Descriptive Information : Power Train : GAS Production Dates : Approximately 68,105 vehicles have been manufactured with an engine starter of a certain production configuration.
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“shark fin” GPS antenna because unglued allowing water into the electrical system in the roof. This caused a malfunction that disabled the emergency call functions, GPS location service for emergency calls and GPS functions. The issue is the TCB component due to faulty waterproofing.
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Car will not start until many attempts are made. Walking up to the car with key in hand causes alarm to go off. Car remote fails to unlock the door and must be unlocked manually but alarm still does not turn off.
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Telematics control unit has failed and has water ingress. This causes the onboard emergency sos system to fail and not work, make false calls and risk a driver ability to make an emergency call or for the vehicle to call for help. This also poses a risk in that water seeps into the interior of the cars shell through the antenna.
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Recently, the display behind the steering wheel has turned off twice while driving on the highway. This display contains the speedometer, meaning there was no way to gauge vehicle speed while driving. The problem is random; no warnings were shown, but keeping the car off for a couple of hours before turning it back on has brought the display back temporarily.
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BMW "did not" issue a recall notice for this known issue for my VIN. They were aware of this issue and corrected it based on the latest software update 11/2022.56. The problem is older software versions can cause the battery to completely drain even when the engine is not running and make you deserted anywhere, which is a safety issue.
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