2016 Bmw X5 Transmission Problems
9 owner-reported transmission complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (9)
Your 2016 BMW X5 suddenly shut down completely while driving through traffic with no warning lights or dashboard indicators. The car wouldn't restart or move, forcing you to call for a tow truck and creating a dangerous situation with traffic blocked behind you. The hazard lights also wouldn't work due to the shutdown. A complete electrical and engine diagnostic will likely be needed to identify what caused the sudden loss of power.
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During routine maintenance at 100,000 miles, your BMW dealership discovered that the electric drive buffer spring was worn so severely it had created a hole in the transmission casing, yet no warning lights or error codes alerted you to the problem. The dealership found transmission fluid levels were higher than normal and stated this same issue has occurred in other X5 eDrive models, suggesting a potential trend. The transmission could have failed suddenly at highway speeds with no advance warning since there's no sensor monitoring this type of wear. Fixing this issue would require transmission removal and replacement or major internal repair.
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Your vehicle loses power and displays a 'Powertrain Malfunction' warning on the dashboard, with diagnostic codes indicating hybrid battery failure. Although your car has only 65,000 miles and is within BMW's 8-year/80,000-mile hybrid battery warranty, the dealership is refusing to honor the warranty, claiming the battery was overused. The repair will likely require replacement of the hybrid battery system.
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Your fuel injectors or transfer case propeller shaft may be experiencing issues. You should have a mechanic inspect these components to determine what repair or replacement might be needed.
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I have received two emails from two different shop foreman’s. One from Niello BMW and the other BMW Fairfield. They both said the malfunctions I am experiencing- slipping, delay in accelerations- is the way BMW manufacturer made the car. One foreman said all the cars like mine he has driven have the same issue. It is a hybrid that needs the hybrid battery to have charge to not experience these malfunctions, but the car was not made to allow me to have constant battery charge as it only lasts up to 14 miles for 2016 X5 40e hybrid. I’ve been in situations where charging is not possible- like on vacation at a hotel with no way to charge car. Due to this, I have to deal with these malfunctions that BMW says is not fixable. This has put me in situations where I’m at risk of an accident because my car won’t properly accelerate when I need it to. The approximate date I’ve given is only one situation, but has happened several times before and after.
My bmw x5 40e is having issues accelerating from a dead stop. My safety was put at risk because I was stuck in the intersection going very slowly even after put the accelerating pedal to the floor. It did not properly engage until I got to the other side of the intersection and the stoplight went back to red. It has happened several times after. BMW North America stated that they could not duplicate but the foreman actually did feel it when pulling the car up the day I was to pick it back up and recorded the issue. There were no warning lamps or faults and still do not show any faults, though it still has the same issue. BMW North America Engineer was shown a video I recorded of it in a parking garage going to 4000 rpm but speed remaining under 10 mph for proof after they returned the car to me and he still states “vehicle is operating as designed”. I noticed 2016 bmw x5 40e has a recall on it but only for those produced 7/2015-9/2015, mine was produced in 2/2016. Yet, when reading the recall my car acts very similar to the discription. This is a safety hazard because it puts me at an increased risk of a crash. I cannot get my car worked on because BMW of North America says nothing is wrong with it and won’t allow it to be fixed. We have tried talking to several people with bmw North America and they either say nothing can be done or stop communicating with us. I’ve tried communication through both email and phone.
The contact owns a 2016 BMW X5. The contact stated while driving approximately 30-70 MPH, the vehicle lost motive power. The check engine warning light and an unknown warning light were illuminated. The vehicle was taken to the local dealer where it was diagnosed that no issues were found. The vehicle was then taken to an independent mechanic where the air shaft suspension and the cylinder were replaced, and other unknown repairs were completed; however, the failure recurred. The vehicle was taken back to the independent mechanic who informed the contact that the failure might be associated with NHTSA Campaign Number: 16V919000 (Electrical system). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000.
The electric drivetrain, electric engine and the gasoline malfunctioned while the car was driving at speed from 40-50 miles. The car was build with two engine, the electric motor and a twin turbo gasoline engine. The Electronic drivetrain system was designed for first off start the electric engine will drive car until the battery is depleted then the gasoline engine will take over or some time inter exchange the drive. The problem was in cold weather regarding event with the electric battery is fully charged while driving at speed from 30 miles up to 50 miles per hours the electric engine stall for 5-10 second and the gasoline engine does not run either. As result the car was moving at speed 30-50 mile per hours with no power pushing the car at all, when the driver push on the accelerator pedal the car electric engine or the gasoline engine is not respond in 5-10 second. When driving under certain condition that needed the driver to change lane or accelerate the car out of traffic the car simply stall and not respond in 5-10 second on the road or freeway during traffic hours is serious dangerous. BMW does acknowledge of the problem and called " Electrical Machine Electronics' EME wiring harness connector warranty but not recall or admit the dangerous nor the serious of the issue. BMW simply sending out letter to car owner saying due to customer satisfaction regard EME common issue they extend the EME (Electrical Machine Electronics) to 10 years/120,0000 miles warranty. And this is not recall just an extend warranty. BMW even explained by their own word in the letter "if the issue occur your vehicle will store the corresponding fault codes that will be generated, and additionally, the malfunction Powertrain Malfunctions warning light will be on with an illuminated." I took the car to dealer, they keep the car 3 days concluded it was faulty batter cable, charging me $680, one month later same issue, they claim the car batter was the issue, replaced, same issue again
FRONT DRIVESHAFT NEEDS TO BE REPLACED DUE TO EXCESS WEAR, PERHAPS TRANSFER CASE AS WELL. VERY SIMILAR TO SAFETY RECALL CAMPAIGN 17V-138:FROM APRIL/2017 (SAME ISSUE, MY MODEL IS ONE YEAR OLDER THAN RECALL NOTICE), BUT BMW NA WILL NOT COVER THE REPAIR COST FOR THIS DEFECT.