2004 Bmw X5 Seats Problems
13 owner-reported seats complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (13)
You noticed a burning smell inside your car while driving and discovered a hole burned into the driver's seat—your jacket was also burned. The dealer found that the seat heater malfunctioned and its heating elements failed. The fix will require replacing the faulty seat heater assembly.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
Your driver's seat heater burned through the seat cushion, creating a hole. You felt intense heat coming through the seat before the damage was discovered. The seat will need to be replaced to fix this issue.
Parts you may need:
As an Amazon Associate, MyCarTSB earns from qualifying purchases.
DRIVER SIDE SEAT HEATER GETS VERY HOT, EVEN AT THE LOWEST SETTING. WILL BURN MY LEG IF LEFT ON. FOR THIS REASON, THE SEAT HEATER IN NO LONGER SAFE TO USE. *TR
TL* THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THAT HE STARTED TO SMELL SOMETHING BURNING FROM UNDER THE DRIVER'S SEAT. THE CONTACT PULLED OVER AT A GAS STATION TO HAVE THE VEHICLE INSPECTED. THE ATTENDANT FOUND THAT THERE WAS A HOLE UNDER THE SEAT FROM THE HEATED SEAT ELEMENT. THE CONTACT THEN TOOK THE VEHICLE TO THE DEALER WHERE THEY REPLACED THE HEATED SEAT ELEMENT, BUT NOT THE ACTUAL SEAT. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 89,000.
TL* THE CONTACT OWNS A 2004 BMW 5 SERIES. THE CONTACT STATED THAT HE SMELLED SMOKE WHILE DRIVING APPROXIMATELY 25-35 MPH. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE DRIVER'S SIDE HEATED SEAT WARMER BURNED A HOLE THROUGH THE SEAT. THE MANUFACTURER WAS LATER CONTACTED AND THEY OFFERED NO ASSISTANCE. THE MECHANIC ADVISED THE CONTACT THAT THE SEAT WARMER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT DID NOT RECEIVE ANY INJURIES. THE HEATED SEAT WARMER WAS DISENGAGED AS A TEMPORARY REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
SEAT-WARMER OVERHEATED, BURNING HOLES THROUGH THE LEATHER DRIVER'S SEAT, CAUSING MINOR SKIN BURNS BEFORE TERMINATING USE OF UNIT. OVER THE PAST TWO MONTHS, I HAD NOTICED A BURNING ODOR IN THE CAR PERIODICALLY, BUT NEITHER I NOR MY MECHANIC HAD BEEN ABLE TO DETERMINE THE SOURCE OF THE ODOR. ON 1/27/12, I FELT THE EXTREME HEAT IN MY SEAT WHILE DRIVING, AND FOUND TWO CHARRED HOLES IN THE LEATHER SEAT. IT IS IMPORTANT TO NOTE THAT THERE WAS NOT A FIRE PER SE, BUT IN ORDER TO REGISTER THE FACT THAT THERE WAS (MINOR) INJURY ATTRIBUTED TO ONE PERSON, THIS FORM REQUIRED STATING "YES" TO THE QUESTION REGARDING FIRE. I HAVE NO DOUBT THAT THIS FAILURE COULD CERTAINLY LEAD TO FIRE IF CONTINUED USE OF THE UNIT HAD OCCURRED. *TR
FIRE: TL* THE CONTACT OWNS A 2004 BMW 545I. WHILE DRIVING APPROXIMATELY 40 MPH WITH THE DRIVER SIDE SEAT HEATER ENGAGED, THE CONTACT BEGAN TO SMELL AN ABNORMAL BURNING ODOR AND THE SEAT BEGAN SMOKING. THE CONTACT SHUT OFF THE HEATER AND NOTICED A BURNED HOLE IN THE SEAT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED OF NHTSA CAMPAIGN ID NUMBER: 04V575000 (SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER) HE THEN CONTACTED THE MANUFACTURER AND WAS ADVISED THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000 AND THE CURRENT MILEAGE WAS 66,600.
2004 X5, 58,000 MILE. DRIVERS HEATED SEAT BURNED A HOLE IN THE LEATHER AND MY LEFT LEG/BUTTOCK AREA WAS BURNED. I SWITCHED OFF THE SEAT BUTTON, AND PUT OUT THE GLOWING LEATHER SEAT FIRE. THIS BURNED ME SLIGHTLY AND COULD HAVE CAUSE A SERIOUS FIRE. I HAVE CONTACTED THE BMW DEALER AND SAID IT WOULD NOT BE COVERED UNDER A RECALL OR WARRANTY. APPROX. COST IS 750.00 TO REPAIR. THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD BE COVERED BY MANUFACTURE. I SEE THERE IS A PATTERN OF PROBLEMS WITH THIS ITEM. HELP!! *TR
DRIVER SIDE SEAT OVERHEATED AND CAUSED A BURN TO SEAT. WHEN I CONTACTED THE DEALER, THEY FIXED THE SYSTEM BUT WANTED TO CHARGE ME APPROX$1000 FOR THE SEAT COVER. WHEN I RESISTED THE CHARGE, THEY CHANGED THE SEAT COVER AT NO CHARGE. NO PREVIOUS COMPLAINTS WERE FOUND. JUST CHECKED YOUR WEBSITE AN THERE SEEMS TO BE A SIMILAR PROBLEM IN RALEIGH NC. I SOLD THE CAR IN 2008. *TR
2004 BMW X5. DRIVER'S SIDE HEATED SEAT MALFUNCTIONED CAUSING A BURN IN THE SEAT AND BURNED THE PANTS OF THE DRIVER. CONTACTED THE BMW SERVICE CENTER IN RALEIGH, NORTH CAROLINA WHERE THE SITUATION WILL BE RECTIFIED SOON. *TR
WE JUST PURCHASED OUR BMW 545I IN MID OCTOBER. ON NOVEMBER 13TH WHILE DRIVING HOME FROM OUR SON'S HOME WE SMELLED SOMETHING BURNING. MY HUSBAND SOON REALIZED THAT THE DRIVER'S SEAT AND HIS PANTS WERE ON FIRE. WE IMMEDIATELY TURNED OFF THE SEAT HEATERS AND WAS ABLE TO PUT THE FIRE OUT. WE WERE FORTUNATE THAT NO ONE WAS INJURED, AND WHILE A PAIR OF PANTS WERE RUINED, MY HUSBAND DID NOT SUSTAIN ANY BURNS. OUR DEALER IMMEDIATELY TOOK THE CAR BACK TO THE DEALERSHIP AND FURNISHED ME WITH ANOTHER CAR TO DRIVE. I AM NOW BEING TOLD THAT THE SEAT HEATERS ARE ON NATIONAL BACK ORDER AND DO NOT KNOW WHEN MY CAR WILL BE FIXED. I DO NOT BLAME THE DEALER, BUT HAVE TO QUESTION IF BMW IS AWARE OF A PROBLEM. *JB
THE DRIVERS SIDE SEAT WARMER CAUSED A FIRE IN MY 2003 BMW 545. I WAS REAL LUCKY THAT I SMELLED A STRANGE ODOR AND WAS ABLE TO PUT THE FIRE OUT AFTER SHUTTING OFF THE SEAT WARMER. *JB
IN MAY OF THIS YEAR I LEASED A BRAND NEW 530I BMW. WHILE DRIVING TO WORK THIS MORNING USING THE HEATED SEAT, THE SEAT ALONG WITH MY JACKET AND SWEATER CAUGHT FIRE. THANKFULLY I WAS NOT HURT BUT SHAKEN UP. THE CAR HAS BEEN TOWED TO THE DEALER AND THEY HAVE BEEN NOTIFIED. I AM CONCERNED FOR THE SAFETY OF OTHERS ESPECIALLY FOR THOSE PEOPLE HOW WOULD NOT KNOW WHAT TO DO OR HOW TO REACT. MY WIFE COULD HAVE BEEN DRIVING THE CAR WITH KIDS AND WHO KNOWS WHAT COULD HAVE HAPPENED. ANY ASSISTANCE ON THIS MATTER WOULD BE GREATLY APPRECIATED. THANK YOU!