2023 Volkswagen Tiguan Cruise Control Problems

The contact owned a 2023 Volkswagen Tiguan. The contact stated while driving at an undisclosed speed, the vehicle unintendedly accelerated causing the vehicle to veer off the road, and the contact lost control of the vehicle. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 14,171.

The gas pedal sporadically does not respond (though the car will still roll at idle speed). I learned of this issue first while attempting an unprotected left turn to exit a parking lot with cars approaching me quickly and the car not able to respond to the gas pedal. It almost caused a large crash. The lack of response seems to only happen when starting from a complete stop. The Volkswagen dealership, service manager, and the cashiers all said they’ve received numerous complaints or experienced themselves but no one knows how to fix it. I was just told “be safe.”