2017 Volkswagen Tiguan Airbags Problems

After your vehicle was struck in a collision, the airbag warning light came on, your seatbelt locked, and white smoke with a strong electrical smell filled the cabin — but the airbags never deployed. Your dashboard now shows an "ERROR: Airbag" message and your seatbelt remains completely locked. Since your vehicle has open safety recalls related to airbag systems, this failure to deploy could be a serious safety concern that might have resulted in injury during a more severe impact.

Your front passenger airbags did not deploy during a frontal collision with a pole, even though your daughter struck the windshield hard enough to break it and sustain injuries including a concussion. You want to know if the airbags should have deployed and whether the seatbelt functioned properly. A diagnostic inspection of the airbag system and seatbelt mechanisms would be needed to determine if either system failed to operate as designed.

Your clock spring (the component that connects airbag and steering wheel controls) broke at 67,017 miles, causing your airbag warning light to turn on. When this part failed, your turn signals and wipers stopped working, your steering became very hard to turn, and there's now a large hole where your airbag should be—making your vehicle unsafe to drive. Volkswagen has recalled clock springs on some Tiguans, but yours may not be included. Fixing this will require replacing the clock spring assembly and reinstalling the airbag.

Your airbag warning light turned on at 56,000 miles, and the dealer said the passenger-side airbag was faulty. After paying $2,000 to replace it, the light came back on 500 miles later—this time indicating a driver-side airbag problem. Your car has never been in an accident, and airbags typically should remain functional for the vehicle's lifespan, not fail within 57,000 miles.

Your dashboard is displaying an airbag error warning light when you start the car. This indicates a potential issue with your airbag system that needs diagnostic attention. A mechanic will need to scan your vehicle's computer to identify what's triggering the warning.

Water leaked into your vehicle through the sunroof after a rainstorm, causing the interior to flood. Your airbag warning light came on, which the dealer traced to a failed sunroof drainage system. The dealer did not repair the issue, and Volkswagen opened a case but has not resolved it. Fixing this will likely involve clearing or replacing the sunroof drain tubes and hoses, then inspecting the airbag system for water damage.

2017 Volkswagen Tiguan airbag Clockspring has failed. Safety impact: airbags will fail to deploy if needed in the event of an accident. This is an ongoing issue with Tiguan’s and has been investigated in previous models. Part has not been inspected yet. No warning lights prior to a loud click in the steering column followed by an “Error: Airbags” notification on dash and airbag light coming on. Happened 6/18/2023

The clock spring failed in my steering wheel. There is no active horn or airbag for the drivers side. None of the steering wheel system works. The steering wheel was making a clicking sound for a week and then one night the airbag error light came on and has stayed on. The vehicle was taken to VW they said it is the clockspring that needs to be replaced but they are on back order for months.

Approximately three months ago I was in my 2017 Tiguan, headed to have brunch with some close friends. Upon backing out of my garage, I turned the wheel and heard an odd clicking sound in my steering wheel/column. I made my way to meet my friends, only to find that my airbag light and tire pressure sensor had come on in my dash. Later on, I discovered I couldn’t use any of the controls on my steering wheel, and my horn wasn’t functioning. Thankfully I don’t use the car to travel much because I work from home, but there are times when I need to run errands. I researched the problem and the only conclusion I could reach was the clockspring was damaged. I have yet to take it to my garage because apparently, there is a shortage of the part needed. I have also read there was an initial recall on this part several years ago, but I’m concerned this is still an issue in these vehicles. I’m also concerned that because the part shortage, it won’t pass inspection. Something needs to be done to remedy this defect. It’s far too dangerous to let this go any longer.

Hello,for three months I’m driving a car without a horn and air bag. The dealer claims that he’s waiting for a part , but this a safety issue the dealer should provide me with a car until they get the part to fix my car thank you very much for your time

Failed clock spring rendering driver's side airbag and horn inoperable. Car has been in for service since December 28, 2021, and no parts (clock springs) are available. The dealership wants to return the vehicle without operating airbag or horn.

Approximately three weeks ago I began to hear a clicking sound in the steering wheel when turning in either direction. Within two days I began to receive an error message that stated "error air bag". The airbag error icon displays on the console at all times. Two days ago, I went to use the horn and it does not work. Both these issues represent a significant safety issue. I do not feel safe driving the vehicle. The car is available for inspection upon request. A diagnostics was done at an independent dealer. Results, driver side airbag igniter issue, no communication between control unit and steering wheel. The car has not been inspected by manuf. police or insurance. Sudden onset of issues.

Volkswagen has a national shortage on clock springs and they are going out left and right on everyone's vehicle. I have a number of friends that once again have taken issue against VW who are more than willing to allow their customers to drive their defective vehicles. The clock spring causes the horn to malfunction and not sound. Also the passenger side airbag is also no longer operable. Driving a vehicle in this condition is a hazard and VW Corporation has once again passed the buck. Imagine how many young persons are driving around without the maturity enough to realize the precarious situation they are in? My dealership showed me a thick stack of customers all waiting for the same part. Additionally, how can my vehicle pass inspection which is now due without the basic safety features working as described? Action needs to be taken now.

Received an airbag error. After bringing it to the dealer they determined it was the clockspring that had to be replaced. The part is under warranty. The part has been unavailable for 10 weeks with no anticipated delivery date. I have been driving in a car without a drivers side airbag and without a horn for 10 weeks, as they will not provide a loaner car.

The contact's daughter owns a 2017 Volkswagen Tiguan. The contact stated while his daughter was driving at various speeds and turning the steering wheel, the steering wheel emitted abnormal sounds. The tire pressure monitor system warning light and the airbag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clock spring needed to be replaced however, the part was not yet available. Additionally, the contact stated that the horn would fail to honk when engaged. The contact stated while his daughter was driving at an undisclosed speed, the horn was engaged but failed to honk, causing another vehicle to crash into the front passenger side of his daughter's vehicle. The contact stated that it was a minor crash. The airbags did not deploy. There were no injuries sustained. A police report was filed. There was no further information provided. The dealer was notified of the failure and informed the contact that the part to repair the vehicle was still on national backorder. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 26,749.

Airbag and horn do not work and dealership said it needs a new clockspring. There was a recall on clocksprings for this model Tiguan and they replaced it in 2018. The clocksping broke again and they said its out of warrantee and there is no longer a recall. The charge is $700 and there has not been one available in over a year. The dealership told me there are 8000 customers waiting for the clockspring. Clearly they know there is a problem and are not doing anything about it. No airbag or horn. Cannot even sell car if I wanted to based on it not having an airbag or horn with no plan from VW to remedy the issue.

The airbag and horn do not work on my car. I took it to the dealership and they did nothing. I have been driving without a horn or airbag for 3 months.

The airbag light on the dash board randomly came on and has not gone off. All the controls on the steering wheel do not work and neither does the horn on the steering wheel.

MY AIRBAG LIGHT HAS GONE OFF FOR ABOUT 2 WEEKS NOW. THERE IS NO REASON WHY IT SHOULD BE OFF BECAUSE I HAVE NOT BEEN IN AN ACCIDENT OR DONE ANYTHING DIFFERENTLY. I DO NOT FEEL COMFORTABLE DRIVING MY CAR AND HAVE LOOKED INTO RECALLS. TURNS OUT THERE HAS BEEN SEVERAL RECALLS FOR VOLKSWAGEN TIGUANS 2017 IN REGARDS TO RECALLS SO I WANT THIS CHECKED OUT ASAP. *TR

THE AIRBAG LIGHT IS ON IN MY VEHICLE AND IT WAS NOT LISTED ON THE AIRBAG RECALL LIST. HAS THERE BEEN AN UNPUBLISHED UPDATE ON THE RECALL? THE CAR WAS IDLING IN DRIVEWAY.

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE CONTACT HIT A POT HOLE, LOST CONTROL OF THE STEERING WHEEL AND CRASHED INTO A TREE. ALL AIRBAGS DEPLOYED ACCEPT THE FRONT DRIVER AND PASSENGER SIDE. THE CONTACT SUSTAINED HEAD CHEST, BRUISING INJURIES. HIS WIFE WHO WAS SEATED IN THE PASSENGER SEAT SUSTAINED INJURIES FROM THE SEATBELT WHICH CAUSED BRUISING AROUND HER NECK AND CHEST. HOWEVER, 40 DAYS LATER THE CONTACT WIFE PASSED AWAY FROM HITTING THE DASHBOARD WITH HER HEAD, SEATBELT PENSIONER CAUSED BY SEPTIC SHOCK. MEDICAL ATTENTION WAS CONTACTED WHICH THE CONTACTS WIFE WAS HOSPITALIZED FOR COUPLE OF DAYS. A POLICE REPORT WAS MADE AND TOWED THE VEHICLE TO A LOT. DAMAGES TO THE FRONT END WERE REPAIRABLE. ALL STATE WAS CONTACTED ABOUT THE ISSUE AND HAS STARTED A CLAIM. THE MANUFACTURER WAS MADE WARE OF THE FAILURE AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR A DIAGNOSE TEST. NO DEALER WAS CONTACTED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 16V955000 (SEAT BELTS, AIRBAGS) AS A POSSIBLE CAUSE TO THE FAILURE WHICH WAS NOT INCLUDED IN THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 3,834.

RECEIVED THE RECALL LETTER ON AIRBAG FROM VW. DEALERSHIP CONFIRMED THAT A RECALL PARTS NOT AVAILABLE FROM THE MANUFACTURER. RECEIVED THE CONFIRMATION LETTER FROM THEM AND ATTACHED IT. I HOPE THIS IS SUFFICIENT EVIDENCE TO SHIP MY CAR TO KOREA.

NOTHING HAPPENED, SIMPLY I RECEIVED THE LETTER FROM VOLKSWAGEN AND AN IMPORTANT INFORMATION ABOUT COMPLIANCE RECALL 69V2 - DRIVER AIRBAG. THIS NOTICE WAS SENT TO ME IN ACCORDANCE WITH THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT. VOLKSWAGEN HAS DECIDED THAT CERTAIN 2017-2018 MODEL YEAR VOLKSWAGEN TIGUAN LIMITED VEHICLES FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 208 "OCCUPANT CRASH PROTECTION." THEIR RECORDS SHOW THAT I AM THE OWNER OF A VEHICLE AFFECTED BY THIS ACTION.