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2015 Volkswagen Passat Airbags Problems

53 owner-reported airbags complaints from NHTSA data

53
Complaints
2
Recalls
7
Crashes
Jan 2022Dec 2017
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Airbags Recalls (2)

RECALLCampaign #19V014000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).

RECALLCampaign #19V862000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Fix: Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.

Owner Complaints (53)

criticalAIR BAGS,UNKNOWN OR OTHER
CrashFiled: Jan 2026

The vehicle was rear-ended, lost control, traveled approximately 500 feet, and rolled multiple times. Side and curtain airbags deployed; however, the front airbags did not deploy. The vehicle was declared a total loss.

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NHTSA #: 11713332
criticalAIR BAGS,UNKNOWN OR OTHER
CrashFiled: Aug 2024

The vehicle was totaled but I continue to receive recall notices to the point of harassment. I have called the hotline number and notified them dozens of times. I signed the vehicle over to the insurance.

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NHTSA #: 11608870
criticalAIR BAGS
CrashFiled: Nov 2022

In a multi-vehicle rear end collision, the airbags in the vehicle did not deploy. My vehicle was totaled and I sustained medical injuries.

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NHTSA #: 11491742
criticalAIR BAGS,UNKNOWN OR OTHER
Filed: Aug 2022

Hello, Airbag light on, horn doesn't work, volume control on steering wheel doesn't work, clicking when turning steering wheel. Huge safety issue with the airbag and horn not functioning at all! Cannot get pass Massachusetts inspection in its current state and have reached out to the dealer.

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NHTSA #: 11480147
criticalAIR BAGS,UNKNOWN OR OTHER
Filed: Jul 2022

The airbag on the driver's side, along with the horn and buttons on the steering wheel do not work. The VW dealership has looked at the car and said it needs a new clock spring, and that it is on back order with no estimation of arrival.

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NHTSA #: 11472349
criticalAIR BAGS
Filed: Feb 2022

The clock spring in my VW Passat has failed twice, leaving my horn and drivers side airbag inoperable. By not having an airbag and horn creates a safety hazard to myself as the driver if I were to be involved in a head on collision and the other drivers as I cannot notify them via a honk of the horn. This VW part has a past of failing and recalls.

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NHTSA #: 11452806
criticalAIR BAGS,STRUCTURE
CrashFiled: Aug 2020

I I was in a car wreck in my 2015 wolf burg edition passat on july 16, 2020 and my vehicle received major damages while the car was in motion on west thomas street in hammond louisiana, but the air bags didn't deploy at any time! My car was totaled by my insurance company. My air bags didn't provide any assistance related to my safety!

NHTSA #: 11342744
criticalAIR BAGS
CrashFiled: Sep 2019

Takata recall. Tl* the contact owned a 2015 volkswagen passat. While driving 4 MPH, another vehicle crashed into the front driver's side of the contact's vehicle.

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NHTSA #: 11257953
criticalAIR BAGS
Filed: May 2019

I am needing assistance with my vehicle, I am currently station in germany and there is not a dealership that can replace the airbag. My concern is that if something happens while my wife and family is in the car and there is a malfunction with the airbag, it could cause serious injury, is there a solution to this issue for personnel stationed overseas not able to resolve this issue?

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NHTSA #: 11209412
criticalAIR BAGS,FUEL/PROPULSION SYSTEM
Filed: Mar 2019

Took car in for recall on air bags drove home 3 minutes from dealer.next morning car dies out in the middle of busy intersection and will not restart nearly causing an accident 3 blocks from home. Dealer says they did nothing to engine. And would charge me 175.00 to diagnose .

NHTSA #: 11192664
criticalAIR BAGS
Filed: Jul 2017

Takata recall, my airbag warning light has come on and I've been told the clock spring are messed up. This car is 2 years old and $120 is what vw charges to diagnose the problem then will decide what portion I should pay according to the service dept. Manager at village vw in chattanooga, tn.

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NHTSA #: 11004908
criticalAIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES
CrashFiled: May 2017

Tl* the contact owns a 2015 volkswagen passat. While the vehicle was stationary with the brake pedal depressed, the vehicle accelerated rapidly without warning. As a result, the contact's vehicle rear-ended another vehicle.

NHTSA #: 10991423
criticalAIR BAGS
Filed: Aug 2016

As reported by takata: in the event of an inflator rupture, metal fragments could pass through the airbag cushion material, which may result in serious injury or death to vehicle occupants

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NHTSA #: 10899109
criticalAIR BAGS
CrashFiled: Jul 2015

Tl* the contact owns a 2015 volkswagen passat. While driving at a low speed, the driver side air bag deployed inadvertently. As a result, the vehicle spun and the contact crashed into a tree.

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NHTSA #: 10744958
highAIR BAGS,ENGINE
Filed: Sep 2023

While driving the EPC light came on and the car stopped driving. Vehicle was towed to local VW dealership, a FULL engine rebuild took place and a faulty intake valve spring was found, after replacing the injectors and seal kits. Then to replace the faulty electronic ignition switch.

NHTSA #: 11545030
highAIR BAGS
Filed: Sep 2022

The contact owns a 2015 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 19V014000 (Air Bags) however, the contact stated that the part to do the recall repair was available; however, the dealer and the manufacturer denied the repair due to a breathalyzer being installed in the vehicle. The contact had not experienced a failure.

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NHTSA #: 11483551
mediumAIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Dec 2023

The three issues above seems to be related or affect the other and does not allow cruise control to operate. The air bag light remains on and associated component light up the dash. Surprisingly, my VIN does not show up for air bag repair.

NHTSA #: 11558662
mediumAIR BAGS
Filed: Aug 2023

I was driving my 2015vVolkswagen Passat and noticed that the airbag light came on without any prior warning. It's not showing for a recall but a couple years ago Volkswagen fixed something on the car pertaining to the airbag. The horn , none of the control buttons on the steering when work

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NHTSA #: 11539406
mediumAIR BAGS
Filed: Oct 2022

Drivers airbag and horn do not work. According to VW it's due to a defective clock spring. The problem has existed since February 2022 and we still cannot get it fixed.

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NHTSA #: 11487735
mediumAIR BAGS
Filed: Sep 2022

The clockspring on my 2015 Passat went out at the beginning of July. The part is on major backorder and I was told that it won't be in for at minimum a year. I do not have an airbag, a horn, or access to any of the controls on the steering wheel.

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NHTSA #: 11484292
mediumAIR BAGS,UNKNOWN OR OTHER
Filed: Jun 2022

The clockspring has failed. It was identified by Safford VW in Fredericksburg in March 3 2022 because of the airbag light illuminating. I was told the clockspring part is on national backorder and given my car back.

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NHTSA #: 11469780
mediumAIR BAGS
Filed: May 2022

Clockspring broke so no airbag and the dealership won’t fix it and it’s under warranty.

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NHTSA #: 11466003
mediumAIR BAGS
Filed: Jan 2022

There was a prior recall for airbags, which was supposedly fixed, however it is doing the same thing as it did before it was fixed.

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NHTSA #: 11447495
mediumAIR BAGS
Filed: Jan 2022

Steering wheel controls, such as volume control, song control, Bord computer control stopped working, Airbag light came on. As turning steering wheel a clicking sound is heard and the horn doesn’t work. Basically any electronic control and connection from steering wheel to steering shaft including safety Airbag and acoustical warning device (horn) are not working.

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NHTSA #: 11446562
mediumAIR BAGS
Filed: Feb 2021

My passenger side airbag sensor all of a sudden is 'broken' requiring a $400 repair. I don't really ever passengers in my car. Is this normal?

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NHTSA #: 11398178
mediumAIR BAGS
Filed: Sep 2019

Tl* takata recall. The contact owns a 2015 volkswagen passat. The contact received notification of NHTSA campaign number: 19v014000 (air bags).

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NHTSA #: 11256674
mediumAIR BAGS
Filed: Aug 2019

Takata recall I received a takata recall notice recently for my 2015 vw passat. I am currently a dod civilian working and living in germany. When I moved here 2 years ago for my job I shipped my car which did not have a recall placed on it at the time.

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NHTSA #: 11245508
mediumAIR BAGS
Filed: Aug 2019

Takata recall. I tried to do factory recall airbag, but my airbag module is not working. The dealer doesn't/cannot do anything about it.

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NHTSA #: 11242406
mediumAIR BAGS
Filed: Mar 2019

I saw the recall on this website earlier this year so I made an appointment with my local volkswagen dealership. When I arrived, the service manager said they did not have the parts. I asked if there was a loaner vehicle because I drive 100 miles per day to work and I do not feel safe.

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NHTSA #: 11192548
mediumAIR BAGS
Filed: Mar 2019

Tl* takata recall. The contact owns a 2015 volkswagen passat. The contact stated that the recall notice for NHTSA campaign number: 19v014000 (air bags) was received.

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NHTSA #: 11190466
mediumAIR BAGS
Filed: Mar 2019

Tl* takata recall. The contact owns a 2015 volkswagen passat. The contact stated that the manufacturer was unable to provide the part to schedule a repair appointment concerning NHTSA campaign number: 19v014000 (air bags).

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NHTSA #: 11190049
mediumAIR BAGS
Filed: Mar 2019

Tl* takata recall. The contact owns a 2015 volkswagen passat. The contact received notification of NHTSA campaign number: 19v014000 (air bags).

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NHTSA #: 11186371
mediumAIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Feb 2019

Loss of airbags, power brakes, power steering, transmission shifting functions, engine hesitation. Indicator lights on dash flash or stay on steady include: coil, steering wheel, air bag, ABS, image of car skidding, brakes, and tire inflation. The speedometer does not work and the fuel gauge just keeps sweeping.

NHTSA #: 11182696
mediumAIR BAGS
Filed: Feb 2019

This first was notice when car was parked and started to drive on the highway steering wheel makes a clicking noise when its is turned. At the same time as the noise started the air bag light can on and stays on. This is the 2nd time this has happened.

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NHTSA #: 11180102
mediumAIR BAGS
Filed: Feb 2019

Tl* the contact owns a 2015 volkswagen passat. The contact received notification of NHTSA campaign number: 19v014000 (air bags). The parts to do the repair were unavailable.

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NHTSA #: 11176177
mediumAIR BAGS,ELECTRICAL SYSTEM
Filed: Oct 2018

Tl* the contact owns a 2015 volkswagen passat. The contact stated that the air bag indicator illuminated and remained lit. The contact also stated that the horn did not work.

NHTSA #: 11141418
mediumAIR BAGS,SEATS,ENGINE
Filed: Oct 2018

The issue is im having that I have an airbag warning on for a seat that no one hardly evers sits in. Im single so 98% of the time im alone in my vehicle so why would the passenger seat being displaying an issue. So, also at 66, 250 im experiencing an issue with needing a waterpump and thermostat which will cost 1100.00 that I don't have.

NHTSA #: 11140207
mediumAIR BAGS,UNKNOWN OR OTHER
Filed: Oct 2018

I am requesting that dot NHTSA investigate a safety issue with clock switch part on my 2015 vw passat, which controls both the air bags and the horn. I purchased the car new in sept 2015. I started my car with 42,500 miles and the airbag light came on and stayed on.

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NHTSA #: 11133062
mediumAIR BAGS
Filed: Sep 2018

I was driving my 2015 vw passat (in excellent condition) I was pulling into a parking space slowly and as I turned the steering wheel I heard a crumpling noise that sounded like it was coming from my steering column. I stopped immediate and suddenly the dash board read "airbag error". I proceeded into the parking space slowly, turned the car off and called my vw dealer.

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NHTSA #: 11128801
mediumAIR BAGS
Filed: Jun 2018

There is a weird noise when I turn the steering wheel and the controls on the steering wheel do not work. The airbag light is on.

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NHTSA #: 11104619
mediumAIR BAGS,SEAT BELTS
Filed: May 2018

Airbag warning light remains illuminated and warning chime constantly rings. This is at approximately 53,000 miles. When vehicle turned on light came on and has remained on.

NHTSA #: 11096371
mediumAIR BAGS
Filed: Dec 2017

Tl* the contact owns a 2015 volkswagen passat. The contact stated that the air bag warning indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the clock spring failed and needed to be replaced.

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NHTSA #: 11054009
mediumAIR BAGS,UNKNOWN OR OTHER
Filed: Dec 2017

Volkswagen passat recall my husband and I bought a 2015 volkswagen passat in january of 2016. It was the newest car we have ever purchased as a young professional couple with two small children. Well at 36,750 miles in march of 2017, the steering wheel began to click and the airbag light came on.

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NHTSA #: 11052020
mediumAIR BAGS
Filed: Jul 2017

Tl* takata recall. The contact owns a 2015 volkswagen passat. The contact received an unknown recall notification for the air bags.

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NHTSA #: 11005408
lowAIR BAGS
Filed: Dec 2022

Clockspring is bad as noted by many other owners. Airbag light is lit and horn doesn’t work

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NHTSA #: 11496102
lowAIR BAGS
Filed: Apr 2022

The car have received the airbag replacement per the takata airbag recall approximately 2 years ago, as of Jan 29 2022, the clock spring has failed shortly after hearing the crunching sounds as I steered the vehicle. immediately airbag light came on, horn and steering wheel buttons wont work at all. we took the car in and VW confirmed that was a failed part.

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NHTSA #: 11460602
lowAIR BAGS
Filed: Jan 2022

Part of takata air bag. Air bag lights on in dash. Vehicle listed for airbag recall.

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NHTSA #: 11448014
lowAIR BAGS
Filed: Jan 2022

Clockspring has failed causing my airbag light to come on. This is a common safety problem for these cars.

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NHTSA #: 11447340
lowAIR BAGS
Filed: Aug 2021

Steering wheel controls, such as volume control, song control stopped working. As well as airbag light came on. Then a week later heard clicking while turning steering wheel and noticed horn doesn’t work as well.

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NHTSA #: 11427531
lowAIR BAGS
Filed: Mar 2019

Tl* takata recall. The contact owns a 2015 volkswagen passat. The contact received notification of NHTSA campaign number: 19v014000 (air bags).

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NHTSA #: 11186366
lowAIR BAGS
Filed: Feb 2019

Takata recall: I want to voice my concern over the policy of volkswagen not to issue loaner vehicles to owners with the takata driver side air bags. After several phone conversations with a representative of their case management team (rcm), their conclusion is that it not a safety issue granting the need for them to issue a loaner vehicle.

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NHTSA #: 11180326
lowAIR BAGS
Filed: Jan 2019

Turned the steering wheel of my car to the left, heard two crunching type sounds coming from the steering column, airbag error light immediately came on. I was driving at approximately 15 miles an hour.

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NHTSA #: 11173220
lowAIR BAGS
Filed: Aug 2018

The vehicle was in park in a flat lot when I first noticed that my airbag light was on, as well as my steering wheel controls for the stereo did not work. Upon driving the vehicle, I noticed a clicking coming from the steering column when turning.

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NHTSA #: 11118172

Other 2015 Volkswagen Passat Issues