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2010 Volkswagen Passat Fuel System Problems

24 owner-reported fuel system complaints from NHTSA data

24
Complaints
1
Recalls
1
Fires
Jan 2018Oct 2018
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Fuel System Recalls (1)

RECALLCampaign #17V509000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

Fix: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.

Owner Complaints (24)

criticalFUEL SYSTEM, GASOLINE,ENGINE
Filed: Mar 2024

Your 2010 Passat is leaking fuel from a failed fuel pump module, causing a strong fuel smell inside and outside the car that persists even when parked and turned off. The check engine light is on, the car won't start, and the fuel odor has given you headaches while driving. The repair will likely involve replacing the fuel pump module to stop the leak and restore engine operation.

NHTSA #: 11579270
criticalFUEL/PROPULSION SYSTEM
Filed: Jan 2023

Your car stalled unexpectedly while turning, which nearly caused an accident. This sudden loss of engine power while driving is a serious drivability issue that needs immediate attention. The problem could be related to fuel delivery, ignition timing, or engine sensors that cut power during turns.

NHTSA #: 11503514
highFUEL SYSTEM, GASOLINE
Filed: Jan 2024

While driving your 2010 Volkswagen Passat, the engine suddenly lost power and the car stalled, though the driver was able to coast safely to the roadside. The check engine light came on, and a mechanic found that the thermostat had failed. After the thermostat was replaced, the problem was resolved, though you suspect this may be related to a known fuel system issue. Repairing this typically involves replacing the faulty thermostat.

NHTSA #: 11567604
highFUEL SYSTEM, GASOLINE,AIR BAGS
Filed: Sep 2020

Your car's fuel pump has failed five times and needed replacement each time. After the most recent failure, your car had three recall repairs performed at the dealer, but the fuel pump was still found to be defective. Additionally, an unknown part near the steering column fractured, and your airbag warning light is on. The vehicle has not yet been repaired.

NHTSA #: 11355341
mediumFUEL/PROPULSION SYSTEM
Filed: Jun 2020

AS I DRIVE THE CAR "HESITATES". ITS ALMOST AS IF IT ACCELERATES AND DECELERATE ON ITS OWN. AS I LOOK ONLINE I SEE THERE WAS A RECALL REGARDING THIS ISSUE AS ITS A FUEL PUMP BUT AS I CALL THE DEALERSHIP THEY STATE THERE IS NO RECALL ON MY SPECIFIC VEHICLE. *TR

NHTSA #: 11328093
mediumFUEL/PROPULSION SYSTEM
FireFiled: Apr 2020

TL* THE CONTACT OWNED A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED WHEN DRIVING AT APPROXIMATELY 25-30 MPH THE ENGINE STALLED. THE CONTACT STATED THAT THE FIRE EMITTED FROM UNDER THE HOOD AND WITHIN A MOMENT THE ENGINE WAS ON FIRE. THE QUINCY FIRE DEPARTMENT WAS PRESENT AND WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT STATED THAT THE FIRE DEPARTMENT ADVISED THAT THE FIRE STARTED IN THE FUEL LINE. THE VEHICLE WAS TOWED. THE CONTACT'S INSURANCE COMPANY DESTROYED THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 129,000.

NHTSA #: 11322817
mediumFUEL/PROPULSION SYSTEM
Filed: Mar 2019

02/03 CAR STALL DUE TO DEFECTIVE FUEL PUMP MODULE 02/04 CAR SENT TO DEALERSHIP TO PERFORM RECALL - DEALERSIP ADVISOR CONFIRM RECALL HAS BEEN DONE 02/05 CAR STALLS AGAIN - ADVISOR CONFIRM FUEL PUMP MODULE IS NEW AND HAS BEEN REPLACED - CAR SENT BACK TO DEALERSHIP UPON REQUEST OF ADVISOR FOR FURTHER INVESTIGATIONS 02/06 ADVISOR STATES THANK FUEL PUMP ASSEMBLY NEEDS TO BE CHANGED - COST FOR REPAIRS IS $1120 + TAX - REPAIR IS DECLINED - CAR IS PICKED UP AND BROUGHT BACK HOME 02/07 PURCHASE NEW THANK FUEL PUMP ASSEMBLY 02/13 NEW THANK FUEL PUMP ASSEMBLY DELIVERED TO MY HOME 02/14 CAR IS SENT TO REPAIR SHOP WHY GO TO THE DEALER FOR EVALUATION - NEW THANK FUEL PUMP ASSEMBLY IS INSTALLED - REPAIR SHOP CONFIRMS FUEL PUMP MODULE HAS NEVER BEEN REPLACED - DEALERSHIP PROVIDE APPARENTLY NEW FUEL PUMP MODULE TO REPAIR SHOP GO TO THE DEALER - REPAIR SHOP INSTALL NEW FUEL PUMP MODULE AS RECOMMENDED PER RECALL - CAR IS PICKED UP AT THE DEALERSHIP 02/24 CAR NOT ABLE TO START DUE TO DRAINED BATTERY, FAULTY FUEL PUMP MODULE 02/25 COMPLAIN IS SENT BY EMAIL TO DEALERSHIP SHOP FOREMAN FRANK MARCELLO - NO FOLLOW UP 03/01 CAR NOT STARTING DUE TO DRAINED BATTERY - CALL SHOP FOREMAN AND LEFT MESSAGE

NHTSA #: 11183735
mediumFUEL/PROPULSION SYSTEM
Filed: Oct 2018

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO VOLKSWAGEN OF ALAMO HEIGHTS (LOCATED AT 1402 NE LOOP 410 EXPRESSWAY, SAN ANTONIO, TX 78209, (210) 828-1201) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 180378267. THE APPROXIMATE FAILURE MILEAGE WAS 109,982. *TT CONSUMER STATED FUEL PUMP MODULE WAS IN A RECALL AND REPAIRED.*JB

NHTSA #: 11142434
mediumFUEL/PROPULSION SYSTEM
Filed: Jul 2018

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (EAST COAST VOLKSWAGEN, 8756-C US HIGHWAY 17 BYPASS SOUTH, MYRTLE BEACH, SC 29588) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #: 11110199
mediumFUEL/PROPULSION SYSTEM
Filed: Jun 2018

FUEL PUMP CRACKS AND LEAKS FUEL. FUEL PUMP RESIDES UNDER REAR PASSENGER SEAT. FUEL PUMP CONTROL MODULE SITS ON TOP OF FUEL PUMP. FUEL PUMP CONTROL MODULE GETS REALLY HOT AND MAY IGNITE LEAKING FUEL???

NHTSA #: 11104155
mediumFUEL SYSTEM, GASOLINE
Filed: Jun 2018

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED VOLKSWAGEN GALLERY AT 888-459-6014 (1200 PROVIDENCE HWY, NORWOOD, MA 02062) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 11101624
mediumFUEL SYSTEM, GASOLINE
Filed: Jun 2018

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (MCKINNEY VOLKSWAGEN, 855-402-5098) WAS CALLED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 11101231
mediumFUEL/PROPULSION SYSTEM
Filed: Apr 2018

THERE IS A RECALL ON THE FUEL PUMP FOR VOLKWAGEN PASSAT AUGUST 30, 2017. MY FUEL PUMP IS NOT WORKING PROPERLY. I HAVE BEEN TRYING SINCE AUGUST TO GET IT REPLACE. I HAVE CALLED CORP SEVERAL TIMES BUT THEY "DO NOT HAVE A FIX FOR IT YET" MEANWHILE I AM TOLD BY THE LOCAL VOLKWAGEN REPAIR SHOP MY ISSUES WITH LOSING POWER DRIVING IS THE FUEL PUMP. I CAN HAVE IT FIX BUT I WILL NEED TO PAY FOR IT AND I AM TOLD IT IS $2000 AND THEN "TRY TO GET REIMBURSED FROM VOLKSWAGEN". PLEASE HELP!!!!

NHTSA #: 11089807
mediumFUEL/PROPULSION SYSTEM
Filed: Apr 2018

WHILE DRIVING THE VEHICLE NUMEROUS TIMES AT VARIOUS SPEEDS INCLUDING IDLING AT STOP LIGHTS/SIGNS, IT WOULD SPUTTER AS IF TO SHUT DOWN AND STALL. SOMETIMES, I COULD "GAS" IT SO IT DIDN'T STALL, SOMETIMES IT WOULD STALL. IT HAPPENED AT BUSY INTERSECTIONS OF A STOP LIGHT AND PROVED TO BE DANGEROUS WHEN STALLING TRYING TO ACCELERATE WHEN LIGHT TURNED GREEN. IT SPUTTERED NUMEROUS TIMES IN THIRD GEAR, 50ISH MPH, AS IF TO STALL AND WAS VERY UNERVING WORRIED IT DIDN'T STALL IN FLOWING TRAFFIC. IT FINALLY STOPPED RUNNING AND WAS TOWED TO VOLKSWAGON DEALERSHIP WHERE I HOPED THEY WOULD REPAIR RECALL, 20AE. INSTEAD, THEY DIAGNOSED OTHER ISSUES TOTALING THOUSANDS OF DOLLARS THAT I CAN'T AFFORD. I AM HOPING TO HAVE RECALL FIXED BEFORE OTHER DIAGNOSES AND SEE IF THAT WAS THE PROBLEM. THANK YOU

NHTSA #: 11088721
mediumFUEL/PROPULSION SYSTEM
Filed: Apr 2018

THERE IS A KNOWN ISSUE WITH THE FUEL PUMP CONTROL MODULE. VOLKSWAGEN HAS BEEN AWARE OF THIS SINCE 8.16.2017. ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. THE SOLUTION IS TO REPLACE THE FUEL PUMP CONTROL MODULE, HOWEVER, AS OF TODAY, MY VEHICLE IS STILL NOT SHOWING AS ELIGIBLE FOR THIS REPAIR, DESPITE THE FACT THAT THIS HAS BEEN A KNOWN ISSUE FOR MORE THAN 8 MONTHS.

NHTSA #: 11084712
mediumFUEL/PROPULSION SYSTEM
Filed: Mar 2018

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE STALLED AND THE INSTRUMENTAL PANEL ILLUMINATED. THE VEHICLE WAS PUSHED INTO A PARKING LOT BUT DID NOT RESTART. THE VEHICLE WAS TOWED TO THE VOLKSWAGEN OF PANAMA CITY DEALER (850-763-5495, LOCATED AT 3605 E 15TH ST, PANAMA CITY, FL 32404) WHERE THE TECHNICIAN STATED THAT THE HIGH PRESSURE FUEL PUMP WAS FAULTY AND WAS NOT COVERED BY THE RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WOULD LOOK INTO THE MATTER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS ABOUT 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 11082002
mediumFUEL/PROPULSION SYSTEM
Filed: Jan 2018

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 11063138
mediumFUEL/PROPULSION SYSTEM
Filed: Oct 2017

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN OCTOBER OF 2017. THE DEALER (AUTOBARN VOLKSWAGEN OF COUNTRYSIDE, 6161 JOLIET RD, COUNTRYSIDE, IL, 60525) WAS CONTACTED AT 708-354-6600 AND STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN WORK HAS BEEN COMPLETED, SEE INVOICE. UPDATED 8/22/18*JB

NHTSA #: 11034230
mediumFUEL/PROPULSION SYSTEM
Filed: Aug 2017

UPON ACCELERATION, MY PASSAT SPUTTERED LIKE IT WAS COUGHING, NOT GETTING ENOUGH GAS THROUGH THE SYSTEM. VERY CONCERNING TO ME, LUCKILY I WAS IN A SMALL TOWN ON A ROAD WITH NOT MUCH TRAFFIC. IT THEN WENT BACK TO NORMAL OPERATION, WITHIN A NUMBER OF SECONDS .

NHTSA #: 11020490
mediumFUEL/PROPULSION SYSTEM
Filed: Jul 2015

MY CAR STALLED AS I WAS STARTING TO ACCELERATE THROUGH A BUSY INTERSECTION ON THE WAY TO WORK AND CAUSED AN ONCOMING CAR TO LOCK UP HIS TIRES AND SWERVED TO AVOID HITTING ME. THE CAR WOULD RESTART BUT NOT RUN ENOUGH TO CLEAR INTERSECTION FOR 10-12 ATTEMPTS. AFTER CLEARING INTERSECTION I WAS ABLE TO PARK CAR AND LEAVE IT FOR REST OF DAY. WHEN RETURNING TO CAR IT STARTED AND RAN FINE ON THE WAY HOME FROM WORK. I CONTINUED TO DRIVE THE CAR FOR NEXT 2 DAYS WITH SAME FAILURES HAPPENING ONLY 1 TIME A DAY BUT NOT AT SAME TIME OR PLACE WITH NO WARNING OR CHECK ENGINE LIGHT. ON 3RD DAY A CHECK ENGINE LIGHT OCCURRED AND UPON READING WITH OBD II COMPUTER IS WAS P2293 FUEL PRESSURE REGULATOR 2 PERFORMANCE ERROR. I HAVE SINCE TAKEN THE VEHICLE TO THE VW SHOP AND THEY ARE STATING I HAVE A BAD ELECTRIC FUEL PUMP ISSUE IN THE TANK AND NEED TO REPLACE IT ALONG WITH THE CONTROL MODULE AT A COST OF $900. IN ADDITION THEY ARE SAYING MY REAR MAIN ENGINE SEAL NEEDS TO BE REPLACE AT A COST OF $1600 ALTHOUGH NOT RELATED TO STALLING ISSUE. THEY FUEL PUMP I HAVE FOUND VERY SIMILAR ISSUES DESCRIBED ON INTERNET WITH SIMILAR YEARS AND IT IS A SAFETY ISSUE. IT SHOULD BE A WARRANTY RECALL NOT A USER RESPONSIBLE ISSUE. I WORK FOR A LARGE GLOBAL AUTOMOTIVE SUPPLIER TO AND NO THAT THIS FAILURE NOT ACCEPTABLE FOR VW AND DEFINITELY SHOULD NOT BE FOR ITS CONSUMERS. I CALLED VW CUSTOMER CARE AND THEY SAID THEY WILL NOT DO ANYTHING FOR THE COST OF EITHER REPAIR SINCE IT IS OUT OF WARRANTY. THIS WILL LIKELY BE THE LAST VW I WILL EVERY PURCHASE.

NHTSA #: 10744134
mediumFUEL SYSTEM, GASOLINE
Filed: May 2014

I JUST BROUGHT MY 2010 VW PASSAT TO THE DEALER TO INVESTIGATE WHY MY GAS TAKE HAS TROUBLE FILLING. THEY TOLD ME THAT THE VENT SYSTEM IN THE TANK FAILED AND THAT I WOULD NEED TO REPLACE THE WHOLE TANK TO FIX IT. THIS CAR IS ONLY 4 YEARS OLD AND THE TANK SHOULD NOT HAVE FAILED. I'M NOT SURE IF IT'S ALSO A SAFETY ISSUE IF I KEEP DRIVING IT. I ALSO BELIEVE THAT THIS SHOULD BE THE RESPONSIBILITY OF VW. *TR

NHTSA #: 10594245
mediumFUEL/PROPULSION SYSTEM
Filed: Jan 2013

WHEN DRIVING THE CAR IT SHUDDERS SLIGHTLY AND THEN STALLS (REGARDLESS OF SPEED). TWICE AT LOW SPEED (15MPH MAX) AND ONCE AT HIGHER SPEED (45MPH). IN TRAFFIC THIS COULD MEAN A REAR END COLLISION. *TR BEFORE THIS HAPPENED THERE WERE A FEW TIMES ON THE ROAD WHERE THE CAR SHUDDERED AS IS IT WAS ABOUT TO STALL.

NHTSA #: 10495065
mediumFUEL SYSTEM, GASOLINE
Filed: May 2012

INCORRECT FUEL TANK INSTALLED FROM FACTORY. *TR

NHTSA #: 10457801
mediumFUEL SYSTEM, GASOLINE
Filed: May 2012

I WANTED TO REPLACE THE FUEL CAP FOR MY 2010 VW PASSAT. I ORDERED PART NUMBER 3C0201550N WHICH BELONGS TO MY VEHICLE. THE FUEL CAP DOES NOT FIT. I LOOKED AT THE CAP THAT IS INSTALLED ON THE VEHICLE AND GOT PART NUMBER 1J0-201-553 OFF THE FUEL CAP THAT IS ON THE CAR. I CONTACTED A VW DEALERSHIP PARTS DEPARTMENT AND THEY TOLD ME THAT THIS PART 1J0-201-553 IS FOR A VW GOLF OR A VW JETTA AND IS FOR A DIESEL ENGINE CAR. I DO NOT HAVE A DIESEL ENGINE I HAVE A GASOLINE ENGINE. I CALLED VW CUSTOMER SERVICE ABOUT THIS PROBLEM BECAUSE I AM WORRIED THAT THIS COULD BE A SAFETY ISSUE AND THEY DIDN'T UNDERSTAND WHAT I WAS TELLING THEM. I AM WORRIED THAT THE FUEL TANK AND OR THE PIPE THAT LEADS TO THE FUEL TANK IS NOT PROPERLY INSTALLED OR THE INCORRECT ONE FOR THE VEHICLE AND VOLKSWAGEN DOES NOT SEEM TO BE WORRIED ABOUT THE SAFETY OF ME OR OTHERS THAT MIGHT HAVE THE SAME ISSUE. *JS

NHTSA #: 10457034

Other 2010 Volkswagen Passat Issues