MyCarTSB

2017 Volkswagen Jetta Cruise Control Problems

4 owner-reported cruise control complaints from NHTSA data

4
Complaints
1
Crashes
1
Fires
Apr 2019Jul 2018
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (4)

mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Jun 2019

I WAS TRAVELING ON THE HIGHWAY WITH THE CRUISE CONTROL ON AT 65 MPH AND IT SUDDENLY SLOWED DOWN OR DISENGAGED FOR NO REASON. I DIDN'T THINK MUCH OF IT AND RETURNED TO THE SAME SPEED AND TURNED ON THE CRUISE AGAIN. THEN ABOUT 15 MINUTES LATER, WHEN TRAFFIC BEGIN TO SLOW AHEAD, I TRIED HITTING THE BRAKES AND HAD ZERO BRAKING ABILITY. THE CRUISE DID NOT DISENGAGE AND I HAD TO PULL THE E BRAKE TO GET THE CAR TO SLOW DOWN CAUSING THE CAR TO FISH TAIL AND ALMOST HIT A CONCRETE BARRIER.

NHTSA #: 11218748
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Apr 2019

TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT ATTEMPTED TO SLOW DOWN BY DEPRESSING THE BRAKE PEDAL; HOWEVER, THE VEHICLE SPONTANEOUSLY ACCELERATED. THE CONTACT HAD TO PUSH THE START BUTTON AND SHIFT INTO PARK TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED APPROXIMATELY FOUR TIMES IN ONE MONTH AND WAS WORSENING. THE VEHICLE WAS TAKEN TO VOLKSWAGEN VAN NUYS (6115 VAN NUYS BLVD, VAN NUYS, CA 91401) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,400.

NHTSA #: 11193447
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Crash / FireFiled: Apr 2019

TAKARA RECALL- MY BRAKES JAMMED UP AND WOULD NOT STOP, WHICH RESULTED IN A VEHICLE COLLISION ON NOVEMBER 29, 2018. I TRIED PRESSING THE BRAKES, HOWEVER, THEY JUST WOULD NOT STOP. I WAS DRIVING HOME ON A CITY STREET. THEY HAD DONE THIS AFTER I GOT THEM SERVICED BEFORE AND I NOTIFIED THE DEALERSHIP, HOWEVER, I WAS TOLD THEY WERE FINE.

NHTSA #: 11192914
mediumVEHICLE SPEED CONTROL
Filed: Jul 2018

I PURCHASED MY VEHICLE NEW AT 19,000 MILES THE ADAPTIVE CRUISE CONTROL SYSTEM HAS FAILED WHICH ALSO CONTROLS THE AUTONOMOUS BRAKING, THE EXTRA 2500 DOLLARS FOR THIS SYSTEM IS USELESS, AND WILL NOT HOLD A RE-CALIBRATION.

NHTSA #: 11105306

Other 2017 Volkswagen Jetta Issues