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2014 Volkswagen Jetta Engine Problems

63 owner-reported engine complaints from NHTSA data

63
Complaints
Jan 2014Dec 2022
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (63)

criticalENGINE
Filed: May 2025

Your car is burning through oil very quickly, requiring a quart or two added every week. You've experienced power loss while driving, unexpected shutdowns that required multiple attempts to restart, and eventually a complete failure to start despite the engine cranking. The issue may be related to timing chain problems, which would require engine repair or replacement.

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NHTSA #: 11660169
criticalENGINE
Filed: Aug 2024

Your 2014 Jetta's engine has failed and needs complete replacement at around $12,000, even though you've maintained regular oil changes. You believe this is related to a known VW engine issue affecting 2014 Jettas, but your vehicle's VIN doesn't show an active recall despite similar problems being documented.

NHTSA #: 11607183
highENGINE AND ENGINE COOLING,VISIBILITY
Filed: Dec 2025

Your heater and defroster have stopped working. A mechanic found that a silica desiccant bag near the coolant reservoir had ruptured, spilling silica into the engine compartment and clogging the heater pipes. Even after flushing out the silica and replacing the heater core, the problem persisted. Your dealer said you may need to replace multiple hoses, pipes, and related parts to fully resolve the issue.

NHTSA #: 11705543
highENGINE
Filed: Feb 2025

Your 2014 Jetta is burning through oil much faster than normal, a problem that started around 30,000 miles. You've taken it to the VW dealership multiple times, but they haven't been able to fix it. The issue may require engine inspection to find where the oil is leaking or being consumed.

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NHTSA #: 11640392
highENGINE
Filed: Jun 2024

Your car won't start, and both the check engine and battery warning lights are on. The dealer diagnosed this as an engine problem that was repaired under warranty, but the same issue happened again. The fix will likely involve diagnosing the electrical system and engine components to determine why the engine keeps failing to start.

NHTSA #: 11595481
mediumENGINE
Filed: Nov 2023

Engine experienced excessive oil consumption for years, especially following emissions control software update. Repeated EPC errors where encountered and brought back to multiple dealers who dismissed the issue recommending the use of higher octane fuels and more regular engine oil replacement. Advice was followed. Oil consumption eventually became extreme to the point that in excess of 4 liters where required to fill without any indication of low oil levels. Despite best efforts to maintain engine with sufficient oil to maintain recommend levels many times a year eventual engine knocking was encountered and costly engine replacement was recommended. Issue is well documented publicly with little to no recourse. Car is available for inspection upon request, engine replacement has not been pursued at this time.

NHTSA #: 11555814
mediumENGINE
Filed: Aug 2023

timming chain damaged engine

NHTSA #: 11538177
mediumENGINE
Filed: Dec 2022

Engine has began working rough in idling, rpm bouncing on the low speed and traffic. Check engine light is on. So far, I have seen too many people experiencing absolutely the same issue with 1.8t engine with low mileage driven

NHTSA #: 11499433
mediumENGINE
Filed: Oct 2022

My EPC light has been coming on and off for months now. We've had it in to multiple mechanics. All of them replacing different components. The light goes off and we drive it for a few days. Then it comes on randomly and we lose power to the vehicle and have to quickly pull off the road. This has happened TWICE while on the expressway in BUSY traffic with my children in the back. And its happened countless times on county roads and side roads. We've had the Accelerator Peddle replaced, the Throttle Body, new Spark Plugs..... the list goes on. I decided to do some digging online and found a MASSIVE forum of VW, Audi owners with this same exact problem. And they are ALL explaining the dangers. I am shocked this isn't on a Recall List. The EPC issue needs to be taken care of by the manufacturer. I've included a link to that forum so you can see for yourself! https://www.cargurus.com/Cars/Discussion-t23523_ds493841

NHTSA #: 11487842
mediumENGINE
Filed: Sep 2022

Water pump, shaft seal leaking.

NHTSA #: 11485160
mediumENGINE
Filed: Sep 2022

The contact owns a 2014 Volkswagen Jetta. The contact stated that after her son had parked the vehicle for approximately an hour, the vehicle failed to restart. There were no warning lights illuminated. The vehicle was towed to a certified mechanic who diagnosed the vehicle and determined that there was no power going to the engine. The vehicle was then towed to the dealer who stated that the timing belt had failed and damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that there were no recalls associated with the VIN. The approximate failure mileage was 84,000.

NHTSA #: 11484171
mediumENGINE AND ENGINE COOLING
Filed: Aug 2022

Last year 2021 I replaced the DPF and the is the Turbo charger. One year later 32k miles the turbo blows again just shy of the 25k mile warranty. This is the 3rd time on this vehicle replacing all components.

NHTSA #: 11479282
mediumENGINE
Filed: Jul 2022

I was sitting at a light and when I started to go, my gas pedal went to the floor and that was it. I was able to coast a few feet. I tried to start the car but it would crank but not connect to start. I had roadside assistance drop the car off at the Peoria Volkswagen dealership. a few days later, I was told that the turbo exploded and the propeller broke and destroyed everything. just by looking at it, I was told that it's going to be at least $7400. my car was driving great. there were no check engine lights, no noise, nothing. I asked the dealership if this was common and he said that this was the first time with my kind of car.

NHTSA #: 11472810
mediumENGINE
Filed: Jan 2022

Got the Jetta in 2017 with 70,000 miles on it. It ran good in the beginning but gradually the engine light and the EPC light came on. It began to idle rough and die in the middle of driving it. With my child in the car! We took it to the dealership and they said nothing was wrong with it except it needed an update. Well that didn't help, eventually the whole engine shut down in the middle of driving it, luckily I was right by my house so I was able to get it started again and parked in the garage for a couple months until we could get it into the dealership. They looked at it and said it was an oil consumption problem with no leak and we need a new engine. They wanted to charge us 14 grand for a new engine! Appearently this is a common problem for Jettas. I'm contacting Volkswagen also.

NHTSA #: 11449204
mediumENGINE
Filed: Jan 2022

While driving home from work the vehicle suddenly stopped and stalled in the middle of the road creating an unsafe condition with regard to oncoming traffic. There were no indicator lights that the vehicle was in need of attention, the check engine light was never on, the car had sufficient oil and gas and the battery less than a year old. The vehicle had to be towed. After having a mechanic look at it was told the engine seized and will have to be replaced. The car is only 6 years old and has less than 85k miles on it. Upon looking into the issue with 2014 VW Jettas, I have read several reports of similar instances happening to many others, some even within a year of owning the car. This is a safety hazard. When I spoke to VW of America, I was told there was a recall of the ECM (electronic control module) however they would not give me information as to whether this would cause the car to stall or to need a new engine and would not pay to have their faulty vehicle taken to the dealership via a tow.

NHTSA #: 11447991
mediumENGINE
Filed: Apr 2021

I ALSO SUFFER FROM MAJOR OIL LOSS IN MY 2014 JETTA SE 1.8. I HAD CODES POP UP TELLING ME TO REPLACE SOME SENSORS, AND TURNS OUT MY OIL WAS JUST VERY LOW. WITHIN THE FIRST MONTH I HAD THE VEHICLE, PURCHASED USED IN 2020, THE ENGINE WAS COMPLETELY DRY CAUSING ME TO QUESTION THE DEALERSHIP'S PROMISE THAT AN OIL CHANGE WASN'T DONE. I JUST REPLACED THE PCV VALVE, BUT NOW I'M GETTING P0301 AND P03AF CODES, AND MY CAR BARELY MADE IT TO WORK THIS MORNING. I HAD A SUCCESSFUL TEST DRIVE LAST NIGHT WITHOUT ANY ISSUES, BUT NOW I'M AFRAID TO DRIVE IT AT ALL WITHOUT PUTTING THE OLD VALVE BACK IN.

NHTSA #: 11412801
mediumENGINE
Filed: Mar 2021

LAST YEAR I STARTED NOTICING MY ENGINE WAS RUNNING VERY ODD. THE LOW ENGINE OIL LIGHT NEVER CAME ON. I HAD BARELY ANY OIL LEFT SO I GOT AN OIL CHANGE THINKING THAT WAS THE ISSUE. A COUPLE WEEKS LATER, IT STARTED RUNNING ODD AGAIN. I CHECKED THE DIPSTICK AND IT WAS LOW ON OIL AGAIN. THIS KEPT HAPPENING FOR MONTHS. I RECENTLY TOOK IT TO VW SERVICE SHOP TO GET IT CONFIRMED IF THERE WAS AN ISSUE WITH OIL CONSUMPTION. THEY TOLD TO COME BACK TO DO AN OIL CONSUMPTION TEST FOR $300. I DIDN'T WANT TO PAY THAT MUCH JUST FOR A TEST SO I ASKED MY FRIEND THAT WORKED THERE IF THEY KNEW ANYTHING. TURNS OUT, THE SERVICE TECHS KNOW ITS A COMMON ISSUE WITH JETTAS AND IT WOULD COST $4K TO GET MY ENGINE REPLACED TO FIX THE ISSUE. I BOUGHT THE IN 2017 AND WAS SO CLOSE TO PAYING IT OFF THIS YEAR.........NOT WORTH IT..... :(

NHTSA #: 11403634
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: Mar 2021

WHILE DRIVING ON BUSY CITY ROAD CAR JUST STOPPED/DIED IN MIDDLE OF TRAFFIC. IT ALSO HAS MAJOR ISSUES NOT RESTARTING AFTER I TURN IT OFF.

NHTSA #: 11403061
mediumENGINE
Filed: Mar 2021

EXCESSIVE OIL CONSUMPTION IN A SHORT AMOUNT OF TIME

NHTSA #: 11400271
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: Feb 2021

TRANSMISSION OIL COOLER LEAKING TRANSMISSION OIL. TOOK TO VOLKSWAGEN DEALERSHIP AND THEY ATTEMPTED REPAIR AND I LEFT IN THE DEALERSHIP AND WAS DRIVING AND THE CAR START SMOKING AND LEAKING OIL ALL OVER THE ROAD.

NHTSA #: 11397923
mediumENGINE
Filed: Dec 2020

CAR BEGAN USING EXCESSIVE OIL IN LAST YEAR. STARTED ABOUT 60,000 MILES. CURRENTLY 69,000. TODAY WOULD NOT START AND NO LOW OIL LIGHT. CHECKED OIL AND LOW. ADDED 1 QUART IN A 4 QUART SYSTEM CAR STARTED, RAN. DEALERSHIP SAYS THEY ALL BURN OIL .SOME BURN A QUART EVERY 1500 MILES. THE 2.0 LITER TURBO ENGINE IM FINDING IS THE CULPIRT. HAVE ONE OTHER IN CAR A TIGUAN BUT NO PROBLEM YET (2018 MODEL YEAR). IF THIS OIL GET LOW AS DRIVING WITH NO CHECK OIL LIGHT COMING ON 1( CAN IT STALL AND POSSIBLY CAUSE ACCIDENT.OR 2) KILL MOTOR AND LOOSE POWER TO ALL AND POSSIBLY CAUSE ACCIDENT? ANY OTHER COMPLAINTS? ANY HELP AS WHAT TO DO? THANK YOU

NHTSA #: 11383413
mediumENGINE
Filed: Oct 2020

MY 2014 VW JETTA HAS ONLY 45,000 MILES AND IS OUT OF WARRANTY IS BURNING UP TO 5 QUARTS EVERY MONTH. I JUST PAID IT OFF BACK IN MAY OF THIS YEAR. CAN VW BE LIABLE TO FIXED IT AT NO CHARGE? WHAT ARE MY OPTIONS IF ANY?

NHTSA #: 11363813
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: Jul 2020

THE HIGH PRESSURE FUEL PUMP DISINTEGRATED WHEN IT WAS SITTING SO LONG IN STORAGE. DUE TO THE EDITIONS RECALL VW HAD. THERE FOR THE CAR WILL LOOSE POWER AND COULD CAUSE AN ACCIDENT. UNEXPECTEDLY. THE CAR WAS DRIVING ON A CITY STREET WHEN THIS HAPPENED.

NHTSA #: 11339930
mediumENGINE
Filed: Jun 2020

I ONLY HAVE 37,000 MILES IN MY CAR AND WAS BOUGHT AS CERTIFIED CAR FROM VW DEALER. CAR MAKES ENGINE NOISE WHILE IDLING AND DIAGNOSIS IS THAT RADIATOR COOLING FAN ASSEMBLY NEEDS TO BE REPLACED WHICH COSTS $740.00 PER VW DUBLIN, CA DEALER. I CANNOT EXPECT RADIATOR FAN TO GO OUT AT SUCH LOW MILEAGE AND I HAVE SEEN SO MANY THREADS ON THIS ISSUE / TOPIC WHILE GOOGLING... THIS SEEMS TO BE AN ISSUE WITH VW JETTA OR VW IN GENERAL. CONSUMERS CANNOT BE HELD ACCOUNTABLE OR RESPONSIBLE TO PAY FOR SUCH EXPENSIVE REPAIRS WITH ONLY 37,000 MILES DRIVEN AND COOLING FAN FAILING. THIS HAS TO BE A DESIGN/ENGINEERING ISSUE AND NEEDS TO BE RECALLED BY VOLKSWAGEN. *TR

NHTSA #: 11328176
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: Feb 2020

CAR ENGINE JUST DIED WHILE IN DRIVE, USUALLY WHILE SLOWING DOWN AND COMING TO A STOP. WHEN BROUGHT IN FOR REPAIR, A FUEL ENGINE WAS REPLACED. TWO WEEKS LATER THE PROBLEM BEGAN OCCURRING AGAIN. ANOTHER PART WAS REPLACED. FOUR MONTHS LATER, THE PROBLEM HAS RETURNED. THE ENGINE STARTS TO SHAKE WILL IN IDLE WITH FOOT ON BREAK. AND THEN SHUTS OFF.

NHTSA #: 11307897
mediumENGINE
Filed: Dec 2019

THE VEHICLE IS KNOWN FOR INTERCOOLER ICING AND VOLKSWAGEN DEALERSHIPS DON'T WANT TO DO ANYTHING UNLESS THEY CAN REPLICATE IT. AFTER DRIVING IN COLD WEATHER AND STARTING THE CAR UP AGAIN THE INTERCOOLER HAS WATER BUILD UP FROM CONDENSATION THAT CAN POTENTIALLY HYDROLOCK OR DESTROY THE ENGINE BY PUMPING WATER THROUGH IT.

NHTSA #: 11290859
mediumENGINE
Filed: Nov 2019

CAR SHUTS OFF WHILE DRIVING ON HIGHWAY. LOST ALL POWER. PULLED OVER, PLACED IN PARK, AND THEN THE CAR STARTED. ENGINE LIGHT STAYED ON. HAPPEN MULTIPLE TIMES. I DON'T FEEL SAFE DRIVING THIS CAR

NHTSA #: 11282162
mediumENGINE
Filed: Nov 2019

2014 JETTA WITH 90000 MILES STALLS ALL THE TIME IN COLD WEATHER. IT WILL JUST SHUT OFF WHEN COMING TO A STOP IN TRAFFIC OR STOP SIGNS AND RED LIGHTS. I ALMOST GOT RAN OVER BY A LARGE 18 WHEELER WHEN VEHICLE STALLED IN BALTIMORE TUNNEL. SOMEONE IS GOING TO GET HURT UNLESS THERE IS A RECALL FOR THIS ISSUE, PLEASE REPORT THIS ISSUE IF IT OCCURRING TO YOU.

NHTSA #: 11277766
mediumENGINE
Filed: Oct 2019

PERFECTLY MAINTAINED 2014 VOLKSWAGEN JETTA WITH 65K MILES ON IT "TIMING CHAINS ARE STRETCHED AND CAMSHAFT ADJUSTMENTS VALUES ARE OUTSIDE OF SPECIFICATIONS MEANING THE CAMSHAFT HAS FAILED". THERE IS ALSO AN ISSUE WITH THE TENSIONER. THE VEHICLE HAS STALLED, FELT AS IF IT WAS GOING TO BUCK FORWARD WHEN STOPPED AT A LIGHT, RPM IS INCONSISTENT WITH SPEED. THIS ISSUE WAS ALREADY ADDRESS IN A CLASS ACTION FOR REGULAR VW JETTA'S. MY VECHILE MEETS ALL OF THE CRITERIA WHEN IT COMES TO MILEAGE, THE YEAR, AND MAINTENANCE DONE. HOWEVER, IT'S A JETTA 2.0.

NHTSA #: 11267971
mediumENGINE
Filed: Aug 2019

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SUDDENLY SHUT OFF. AFTER APPROXIMATELY TEN MINUTES, THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THREE COUNTY VOLKSWAGEN (701 RIVERSIDE AVE, LYNDHURST, NJ), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.

NHTSA #: 11252279
mediumENGINE
Filed: Jul 2019

ENGINE SEIZED WITH NO PRIOR WARNING. THE OIL LIGHT OR TEMPERATURE LIGHT DID NOT COME ON PRIOR TO CAR STALLING WITH A SEIZED ENGINE. WE WERE DRIVING ON THE HIGHWAY AT HIGHWAY SPEED WHEN ALL OF A SUDDEN THE CAR WOULD NOT ACCELERATE AND AN EPC LIGHT CAME ON, NOT A CHECK ENGINE LIGHT. WHEN WE PULLED OVER THE CAR STALLED WITH ALL THE WARNING LIGHTS ON. THE DEALERSHIP TOLD ME THE NEXT DAY THAT THE ENGINE HAD SEIZED. I HAVE CHANGED THE OIL EVERY 10000 MILES WITH SYNTHETIC OIL. THERE IS NO REASON THIS SHOULD HAVE HAPPENED.

NHTSA #: 11240479
mediumENGINE
Filed: Jun 2019

MY 2014 VW JETTA (86000 MILES) WAS PARKED. I TRIED TO TURN IT ON; IT WOULD CRANK BUT WOULDN'T START. GOT IT TOWED TO THE VW DEALERSHIP WHERE THEY TOLD ME THE TIMING BELT AND TENSIONER HAD TO BE REPLACED. THE OPENED THE ENGINE TO INSPECT FOR FURTHER DAMAGE AND FOUND SEVERAL BENT VALVES.

NHTSA #: 11228416
mediumENGINE
Filed: Apr 2019

TAKATA RECALL. DRIVING ON HIGHWAY TRYING TO SPEED UP AND EPC LIGHT CAME ON ENGINE CHECK LIGHT CAME ON AND STARTED FLASHING AND SKID LIGHT CAME ON. CAR BEGAN TO SLOW DOWN, SEEM LIKE SHUT OFF AND I HAD TO PULL OVER ON THE SIDE OF THE FREEWAY. WOULD SHUT CAR OFF AND TURN BACK ON, EPC LIGHT AND SKID LIGHT WOULD GO AWAY BUT ENGINE CHECK LIGHT WOULD REMAIN.

NHTSA #: 11204747
mediumENGINE
Filed: Apr 2019

MY KEY WON'T TURN THE CAR OFF WHEN IT IS RUNNING. THE STEERING WHEEL IS NOT LOCKED. KEY FEELS LIKE ITS GOING TO BREAK OFF AND I CAN'T TURN IT.

NHTSA #: 11195281
mediumENGINE
Filed: Mar 2019

A 5 YEAR OLD CAR WITH UNDER 70K MILES IS NOW IN THE SHOP HAVING THE TIMING CHAIN REPLACED. THIS IS ABOUT HALF THE MILES AND YEARS THAT SHOULD BE EXPECTED TO GO WITHOUT TIMING CHAIN PROBLEMS.

NHTSA #: 11189892
mediumENGINE
Filed: Nov 2018

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS, THE COOLANT PUMP FAILED. AN INDEPENDENT MECHANIC ASSESSED THE VEHICLE AND STATED THAT AN UNKNOWN LIQUID SEALANT WAS APPLIED TO THE COOLANT PUMP. THE INDEPENDENT MECHANIC FLUSHED THE COOLANT PUMP AND, AFTER TEST DRIVING THE VEHICLE, A BROWN FOAM EXITED FROM THE COOLANT PUMP SEALING. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE LIQUID SEALANT (BROWN FOAM-LIKE MATERIAL) CREATED A BLOCKAGE WITHIN THE HEATER CORE AND CAUSED THE HEATER TO FAIL WITHIN THE VEHICLE IN COLD TEMPERATURES. VOLKSWAGEN OF DOWNTOWN CHICAGO (1111 NORTH CLARK STREET, CHICAGO, ILLINOIS 60610, (312) 614-0196) WAS MADE AWARE OF THE FAILURE VIA VOICEMAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.

NHTSA #: 11153144
mediumENGINE
Filed: Apr 2018

I JUST BOUGHT THIS CAR IN 2016 AT 30K MILES AND IT CURRENTLY HAS ONLY 50K MILES THE ENGINE SUFFERED CATASTROPHIC ENGINE FAILURE DUE TO A FAULTY TIMING CHAIN TENSIONER THAT THE MANUFACTURER WILL NOT RECALL OR REPLACE. I'VE READ THAT THIS IS A COMMON ISSUE WITH VW AND AUDI 2.0T ENGINES IN SOME CASES I'VE HEARD OF ENGINES FIRES AS WELL AS POWER FAILURE ON FREEWAYS THAT CAUSED POTENTIALLY DEADLY ACCIDENTS, LOST OF HANDLING LOSS OF POWER IN GENERAL. LUCKILY THIS OCCURRED TO ME WHILE NOT IN MOTION BUT INSTEAD IN A DRIVEWAY. MY CAR HAS BEEN OUT OF SERVICE FOR 6 MONTHS NOW AND IS NO LONGER COVERED BY THE MANUFACTURE WARRANTY AND WILL BE FORCED TO PAY FOR THIS OUT OF POCKET.

NHTSA #: 11089544
mediumENGINE
Filed: Apr 2018

THE SERVICE LIGHT ON MY VEHICLE CAME ON 4-5-18 WHEN I ARRIVED HOME. I TURNED OFF MY CAR AND TURNED IT BACK ON AS THE SERVICE LIGHT WAS NO LONGER ON. ON FRIDAY APRIL 6, 2018 I WENT TO THE STORE AND CAME BACK HOME AS THE VEHICLE WAS OPERATING PROPERLY AND PARKED ON MY DRIVEWAY. APPROXIMATELY ONE HOUR LATER I WENT TO RETURN SOME ITEMS AS THE VEHICLE WILL NOT CRANK OVER. MY VEHICLE WAS TOWED TO A NEAR BY VW DEALERSHIP AND FOUR DAYS LATER I WAS INFORMED THAT THE TIMING CHAIN JUMPED AND MAY HAVE CAUSED DAMAGE TO MY MOTOR. I WAS INFORMED THAT IT MAY COST ANYWHERE FROM $2,000.00 TO $10,000.00. I WAS INFORM THAT A NEW MOTOR WILL COST $10,000.00. WHILE VIEWING THE INTERNET I NOTICED MULTIPLE COMPLAINTS, ISSUES AND LAW SUITS PERTAINING TO THIS SIMILAR ISSUE. WHY IS THIS NOT A RE-CALL WITH MULTIPLE COMPLAINANTS?

NHTSA #: 11084460
mediumENGINE
Filed: Sep 2017

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS PARKED, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO DARCARS VOLKSWAGEN SILVER SPRING (12511 PROSPERITY DR, SILVER SPRING, MD 20904) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED THE CONTACT'S COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 72,844. UPDATED 11/07/17*LJ CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 7/19/18*JB *TR

NHTSA #: 11024674
mediumENGINE
Filed: Sep 2017

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. UNABLE TO TURN OFF ENGINE.

NHTSA #: 11023707
mediumENGINE
Filed: Jan 2017

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT DURING COLD WEATHER CONDITIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A CONDENSATION BUILT UP IN THE INTER COOLING. THE VEHICLE WAS REPAIRED. THE CONTACT WAS OFFERED TO PURCHASE AN UPGRADE KIT TO PREVENT THE FAILURE FROM REOCCURRING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

NHTSA #: 10945919
mediumENGINE
Filed: Sep 2016

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE EPC WARNING INDICATOR ILLUMINATED. SHORTLY AFTER, THERE WAS A DRASTIC REDUCTION IN SPEED EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPLACED AN INTERNAL PART WITHIN THE TURBO ENGINE ASSEMBLY. TWO WEEKS LATER, THE INDICATOR ILLUMINATED AGAIN AND THERE WAS A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS TOWED BACK TO THE DEALER FOR FURTHER INSPECTION. THE DEALER WAS UNABLE TO PROVIDE A SOLUTION. THE MANUFACTURER WAS TO ESCALATE THE CONCERN AND RESPOND BACK TO THE CONTACT TO DETERMINE A REPAIR REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

NHTSA #: 10907566
mediumENGINE
Filed: Jan 2016

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO HESITATE AND THE VEHICLE STALLED. THE CONTACT PARKED, TURNED OFF, AND RESTARTED THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE AIR FLAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, WHEN DRIVING IN COLD INCLEMENT WEATHER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SENSOR WAS FROZEN. THE VEHICLE WAS NOT REPAIRED. THE CHECK ENGINE WARNING LIGHT AND THE GLOW PLUG WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT NOTIFIED THE MANUFACTURER WHO ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE. THE FAILURE MILEAGE WAS 21,758.

NHTSA #: 10822655
mediumENGINE
Filed: Jan 2016

AT 60MPH VEHICLE LOST POWER ON HIGHWAY AND ULTIMATELY STALLED OUT. IT RESTARTED 6 TIMES BUT NOT ENOUGH POWER TO MOVE AND STALLED IN APPROX 20 SECONDS. IT ACTED LIKE A FLOOD OUT SITUATION. NO THROTTLE RESPONSE. IT JUST CHUGGED AND DIED. JAN 24, 2016 33 DEGREES. 37,000 MILES. AFTER A NUMBER OF TRIES AND STALLS FINALLY STARTED UP AFTER 45 MINUTES....SO FAR HAS CONTINUED TO RUN FINE. 2/3 FULL TANK OF DIESEL.

NHTSA #: 10822078
mediumENGINE
Filed: Dec 2015

I WAS DRIVING MY 2014 JETTA SE (14 MONTHS AGO 13658 MILES ON THE CAR) ON NOVEMBER 25, 2015, WHEN IT COMPLETELY STOPPED ON HIGHWAY 101 IN CALIFORNIA AT 4 PM ON THE DAY BEFORE THANKSGIVING. I WAS AT A COMPLETE STOP WHEN THE ENGINE TURNED OFF. I TURNED OFF MY CAR AND RESTARTED IT AND THE ENGINE WAS SHAKING BADLY (FROM SIDE TO SIDE) AND THE MORE I DROVE THE CAR THE MORE LIGHTS STARTED TURNING ON. I WAS STUCK IN MAJOR HOLIDAY TRAFFIC AND ALMOST GOT HIT ON NUMEROUS OCCASIONS AND GOT HONKED AT MULTIPLE TIMES BECAUSE I WAS UNABLE TO KEEP UP IN TRAFFIC DUE TO THE VIOLENT SHAKING OF THE VEHICLE. GOING ABOVE 25 MILES AN HOUR CAUSED THE CAR TO MAKE A LOUD NOISE AND SHAKE EVEN MORE VIGOROUSLY, MAKING IT IMPOSSIBLE AND DANGEROUS TO DRIVE. THE FIRST LIGHTS TO TURN ON INCLUDED THE EPC, OIL LIGHT (ENGINE LOW OIL) AND ENGINE (EMISSION CONTROL LIGHT). HOWEVER, AS I DROVE THE CAR MORE, TO PULL OVER TO SAFETY BECAUSE I WAS UNABLE TO PULL OVER AT THE CURRENT PLACE I BROKE DOWN, THE MORE LIGHTS STARTED TO TURN ON SUCH AS THE TIRE PRESSURE SYSTEM. I HAD TO BE TOWED TO THE NEAREST DEALER WHO SAID 3 OF MY 4 IGNITION COILS WERE MISFIRING. I GOT THE CAR BACK ON DECEMBER 1, 2015 AND MY CAR BROKE DOWN AGAIN ON DECEMBER 4, 2015, WITH THE SAME PROBLEM. IT WAS BROUGHT BACK INTO A DIFFERENT DEALER DUE TO BREAKING DOWN IN A DIFFERENT AREA. THE IGNITION COILS HAVE FAILED AGAIN, CAUSING MY ENGINE TO SHUT DOWN AND PUTTING ME IN A VULNERABLE PLACE. I AM LUCKY THAT MY ENGINE FAILED ON A CITY STREET THE SECOND TIME COMPARED TO A BUSY HIGHWAY BUT THIS CAR IS NOT SAFE AND I AM LUCKY TO BE ALIVE, BECAUSE THE FIRST BREAK DOWN ON A MAJOR HIGHWAY WAS NOT ONLY SCARY BUT A LIFE-THREATENING SITUATION.

NHTSA #: 10808644
mediumENGINE
Filed: Dec 2015

I PURCHASED A 2014 VW JETTA, BRAND NEW FROM VW BOISE IN IDAHO. ON 3 OCCASIONS, I REPORTED AN ISSUE WITH THE CAR SHAKING/LOSING ACCELERATION POWER WHILE DRIVING (A SERIOUS SAFETY ISSUE). IN OCTOBER 2015, I HAD IT IN FOR SERVICE AND EXPLAINED THE SITUATION TO THEM AGAIN, THEY ASSURED ME THAT A SOFTWARE UPDATE WOULD FIX IT. ON 12/02/2015, I WAS DRIVING TO PICK UP MY DAUGHTER AFTER WORK AND A CAR IN FRONT OF ME WAS TURNING. I BRAKED AND THE CAR STARTED TO SHAKE AND STUTTER. I LET OFF OF THE BRAKE AND LIGHTLY PRESSED THE GAS TO ACCELERATE AND THE CAR STARTED SHAKING VIOLENTLY. I IMMEDIATELY TURNED INTO THE PARKING LOT AND MY CAR BLEW A CLOUD OF EXHAUST AND DIED. I HAD TO WAIT OVER 25 MINUTES BEFORE I WAS ABLE TO SPEAK WITH A REP FROM VW ROADSIDE AND THEN I HAD TO WAIT AN ADDITIONAL HOUR BEFORE THE TOW TRUCK WOULD BE ABLE TO TOW MY CAR. I ALSO WAS NOT GIVEN A LOANER BECAUSE THEY STATED THAT THEY HAD NONE AVAILABLE. I HAD TO CALL VW FOR AN UPDATE AS THEY HAD NOT CALLED ME AND THEY SAID IT MIGHT BE BECAUSE OF BAD GAS (WHICH I KNOW IS NOT THE ISSUE AS IT HAS BEEN DOING THIS FOR OVER A YEAR). THEY SAID THEY WOULD CALL ME BEFORE CLOSE OF BUSINESS ON 12/03 WITH ANOTHER UPDATE. I DID NOT GET A CALL BACK AND I FILED A COMPLAINT WITH THE VW CONSUMER'S DEPARTMENT BUT THEY WERE NOT HELPFUL AND SAID THEY'LL HAVE TO REFER IT TO A REGIONAL MANAGER. I AM STILL STUCK WITHOUT MY CAR, WITHOUT ANY EXPLANATION, AND WITHOUT A LOANER VEHICLE.

NHTSA #: 10808452
mediumENGINE
Filed: Oct 2015

THE ENGINE STALLED WHILE DRIVING DOWN THE HIGHWAY. THE GLOW PLUG LIGHT STARTED FLASHING AND THEN THE ENGINE STARTED LOSING POWER. THE ACCELERATION SLOWED TO A HALT AND THEN THE ENGINE JUST SHUT OFF. I COASTED TO THE SIDE OF THE ROAD AND HAD TO BE TOWED AWAY. THE VEHICLE WOULD NOT START AGAIN.

NHTSA #: 10780940
mediumENGINE
Filed: Oct 2015

TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED SERVICE TO REMEDY THE FAILURE, BUT IT CONTINUED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

NHTSA #: 10779637
mediumENGINE
Filed: Sep 2015

BOUGHT THE CAR MAY 1ST 2014 13 MILES ON IT...ALL OF MAY SEEMED TO RUN OK...THEN FROM JUNE UNTIL NOW SEPT 2015 IT HAS A NON RESPONSIVE GAS PEDAL. SAME PROBLEM AS ENTRY IN MAY 2013. IT SCARES ME TO DEATH!!! CAN'T GET PAST 30 MPH TRYING TO GET ONTO THE FREEWAY....CROSSING TRAFFIC FROM LIGHTS...TRYING TO CHANGE LANES....SCARES ME WHEN I SEE A BIG SEMI BARRELING DOWN ON ME AND I CAN'T GET OUT OF THE WAY AND HE IS BLARING HIS HORN GIVING ME THE FINGER AND YELLING....THIS ON SEVERAL OCCASIONS. I HAVE TAKEN IT INTO 2 DIFFERENT VW SHOPS...THEY CANT DUPLICATE IT SO THEREFORE THERE ISN'T ANYTHING WRONG...NO CODES...ALSO HAZZARD LIGHT ON SEAT BELT LITE ON AND DINGING...TOOK 3 MO TO FIX THOSE....YET SEAT BELT STILL DOES......ONE DAY ITS OK NEXT NOT. WORST NOW IS IT IS TEARING MY 2011 FUSION APART AND THE PAIN IS EXCRUCIATING. VW WOULD NOT TAKE THE CAR BACK...BBB WAS INVOLVED UNTIL I CASTED THE FOOT FOR RELIEF....VW OFFERED ME ONE MO FREE PAYMENT...THAT I DIDN'T TAKE BECAUSE I WANTED THEM TO TAKE THE CAR BACK. THEN JUNE JULY AUGUST THE GAS MILEAGE DROPS BY NEARLY 100 MILES AND THEY SAY IT IS BECAUSE I USED THE AIR CONDITION...HARDLY...AUG GOT ONLY 254 MPG....I DON'T FEEL SAFE IN THIS CAR. I TRIED TO ENTER THIS LAST YEAR BUT APPARENTLY IT DIDN'T TAKE IT.

NHTSA #: 10762676
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: Jul 2015

THIS IS A 2014 VOLKSWAGEN JETTA SPORTWAGEN TDI (TURBO DIESEL) I COMMUTE FROM CHARLOTTE, NC TO DETROIT, MI APPROX ONCE EVERY 3 WEEKS. I TRAVELLED FROM A COLD (15F), WET CLIMATE, TO A WARMER CLIMATE (34F), AND PARKED MY VEHICLE OVERNIGHT. THE NEXT MORNING, THE CAR WOULD NOT TURN OVER, AND ACTED LIKE THE BATTERY WAS DEAD. I CHECKED THE BATTERY, AND IT WAS 13.9VDC. I CONTINUED TO TRY TO START THE VEHICLE, EACH TIME THE STARTER MOTOR JUST MAKING A GRINDING NOISE AND NOT TURNING OVER. I LEFT THE VEHICLE FOR APPROX 20 MINUTES, AND TRIED AGAIN, WHEN IT EVENTUALLY TURNED OVER, ALL THE WARNING LIGHTS ON THE DASH CAME ON, AND THE CAR IDLED VERY ROUGHLY AT APROX 400 RPM. I TRIED TO INCREASE THE RPM, AND EVENTUALLY (5 MINUTES OF GENTLY PUSHING THE ACCELERATOR) IT GOT UP TO 800-900 RPM. I TRIED TO DRIVE, AND THE CAR STUMBLED AND SPUTTERED FOR A WHILE BEFORE GETTING UP TO NORMAL SPEED. THIS HAS HAPPENED 5 TIMES TOTAL SO FAR. 3 TIMES DEAD BATTERY / HYDRO LOCK SITUATION OCCURRED 1 TIME THE CAR RAN ROUGHLY, AND THEN WHEN I PULLED OUT ONTO THE MAIN ROAD THE CAR STUMBLED, DIED, AND WOULD NOT LET ME ACCELERATE. I QUICKLY PUT THE HAZARD FLASHER LIGHT ON, AND SOMEHOW AVOIDED A COLLISION WITH THE CARS AROUND ME. 1 TIME THE CAR RAN ROUGHLY FOR APPROX 5 MINUTES, THEN RAN SMOOTHLY THE REST OF THE TRIP. I'M WORRIED THAT I'VE DAMAGED THE ENGINE

NHTSA #: 10734371
mediumENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
Filed: Apr 2015

THIS VEHICLE WAS RENTED FROM ENTERPRISE ON 3/26, BUT DRIVEN <30 MIN THAT EVENING. ON 3/27, IT WAS DRIVEN A GREAT DEAL (2-9PM). IN THE P.M.. I SAT IN THE VEHICLE, WINDOWS UP, HEAT ON, AWAITING SOMEONE'S ARRIVAL FOR APPROX. 20 MIN., I BEGAN TO FEEL WEIRD BODYWISE & EXITING THE VEHICLE, NOTICED HOW SLUGGISH I WAS. I ARRIVED HOME AT 9PM & WALKING IN, I FELT FATIGUE & NOTICED THAT MY BODY WAS BECOMING SORE. BY THE NEXT HOUR, I'D BECOME EXTREMELY FATIGUED & DECIDED TO BATHE & CALL IT A NIGHT. I SHARED MY CONCERNS WITH MY DAUGHTER NOTED MY SYMPTOMS & WENT TO SLEEP. BY MORNING, I WOKE UP FEELING EVEN MORE SORE, PLUS HAD A FEVER. UNABLE TO FUNCTION, I CALLED MY FAMILY & DR. & WAS ADVISED TO VISIT THE ER. I WAS TOLD I HAD THE FLU, BUT I DENIED THE DIAGNOSIS & A SWAB CAME BACK NEGATIVE. THEY SAID MY WBC WAS UP WI/ NO EXPLANATION FROM THE CULTURES. THEY COULDN'T PUT A FINGER ON IT & THEY DECIDED TO KEEP ME OVERNIGHT. BY THE A.M., MY WBC HAD INCREASED & MORE TESTS WERE RAN. THEY SAID IT WAS POSSIBLY VIRAL BUT LATER SAID THEY DIDN'T HAVE MUCH TO TELL ME. THEY PUT ME ON TWO ANTIBIOTICS & MY HOSPITAL STAY LASTED UNTIL 3/31. INITIALLY, THE CAR WAS NOT SUSPECTED SUSPECTED THE CAR, UNTIL 3/28 WHEN MY DAD CALLED THE HOSPITAL & MENTIONED HOW HE FELT WHEN IN IT..HE SAID SOMETHING IS WITH THIS CAR & HE FELT HIS EYES ROLLING IN THE BACK OF HIS HEAD. HE SAID HE COULDN'T BE DRIVING IT AS IT WAS. HIS SYMPTOMS LED HIM TO DO THE INTERNET & HE CAME ACROSS NUMEROUS REPORTS ABOUT VWS' SMELL & IT SICKENING PEOPLE. HE DIRECTED ME TO THE SAME INFO & TOLD ME TO TELL THE DOCTORS ABOUT THE CAR AND HIS FINDINGS. I DID SO, BUT TO NO AVAIL. HAVING SEEN THAT THERE HAS BEEN NO DEVELOPMENTS, RECALLS, ASSOCIATED WITH THIS KNOWN ISSUE, I AM ALSO SUBMITTING THIS COMPLAINT. THE COMMONALITY BETWEEN MY SYMPTOMS AND OTHERS' LEADS ME TO BELIEVE THAT THERE SHOULD BE FURTHER INVESTIGATION INTO THIS TO PREVENT SICKNESS. *TR

NHTSA #: 10703633
mediumENGINE
Filed: Jan 2015

AT 13K MILES THE ENGINE HYDROLOCKED DUE TO ICING IN THE INTERCOOLER. CAR IS A 2014 JETTA TDI VALUE EDITION. THEY "FIXED IT" BY A VW TSB. TURNS OUT IT IS A VERY WELL KNOWN ISSUE. CONDENSATION FREEZES IN THE INTERCOOLER AT LOW TEMPS (BELOW 25 DEG), THEN MELTS AND IS SUCKED IN WHEN YOU START YOUR CAR (OR TRY) THE NEXT MORNING.

NHTSA #: 10676694
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: Jan 2015

I PURCHASED MY CAR IN MID-FEB 2014 AND IT PERFORMED FLAWLESSLY THE WINTER OF 2014. I STARTED MY CAR ON MONDAY JAN 5 (OAT +5F) LET IT IDLE FOR A MINUTE AND DROVE 35 MI TO WORK ON THE HIGHWAY (RPM >2500), I DON'T HAVE A TEMP GAUGE, BUT MY CAR DID NOT SEEM TO WARM UP LIKE NORMAL. (USUALLY ITS WARM AFTER ABOUT 3 MI, AND HOT AFTER 10-15). AFTER WORK (+8HRS LATER) I STARTED MY CAR (OAT +15F), LETTING IT IDLE FOR A MINUTE THEN DROVE OUT OF THE PARKING GARAGE (~100') AND MY CAR LOST POWER, AND HAD A FLASHING GLOW PLUG LIGHT, I BELIEVE THIS WAS LIMP MODE. I PULLED INTO A PARKING LOT, LET MY CAR IDLE FOR A FEW MINUTES AND THERE WAS NO CHANGE. I SHUT THE CAR OFF, WAITED A MINUTE OR TWO, AND RESTARTED THE ENGINE, APPEARED TO RUN FINE AND I CONTINUED MY DRIVE HOME. I PULLED MY VAGCOM CODES AND SAW THAT P0299, LOW BOOST PRESSURE, I ATTEMPTED TO GET MY CAR INTO THE DEALER, BUT THEY WERE TOO BUSY. I DID NOT DRIVE MY CAR TUESDAY, BUT DROVE IT TO AND FROM WORK WEDNESDAY WITHOUT A PROBLEM. ON THURSDAY MORNING I STARTED MY CAR (-5F), IT IDLED FOR LESS THAN A MINUTE AND THEN DIED. IT CONTINUED TO TURN OVER, BUT WOULD NOT START. I PULLED THE CODES AGAIN (DID NOT CLEAR THEM FROM EARLIER IN THE WEEK) AND SAW THAT I HAD A NEW FAULT P0087, LOW FUEL PRESSURE. I HAD MY CAR TOWED TO THE DEALER (VW ROADSIDE IS SLOW, BUT FREE) AND DID NOT HEAR ANYTHING FROM THE DEALER UNTIL FRIDAY AFTERNOON. I WAS TOLD THAT ICE WAS DISCOVERED IN MY INTERCOOLER AND THAT IT HAD BEEN REPLACED AND THE COLD WEATHER KIT WAS INSTALLED. *TR

NHTSA #: 10672021
mediumENGINE
Filed: Dec 2014

WENT TO START MY CAR AND CAR WOULD NOT START. CALLED LOCAL VW DEALER. THEY THOUGHT I SHOULD TRY TO GET A JUMP FOR THE BATTERY. I KNEW IT WAS NOT THE BATTERY, AS IT IS A NEW CAR. THEY SUGGESTED I CALL VW ROADSIDE ASSISTANCE, WHICH I DID. THE CAR WAS TOWED TO THE CLOSEST VW DEALER. WAS TOLD THE CAR WAS IN HYDROLOCK AND ICE WAS FOUND IN THE HOSE AND INTERCOOLER. AFTER REMOVING THE GLOW PLUGS, ICE WAS ALSO FOUND IN THE CYLINDERS. IN ADDITION, ICE WAS ALSO FOUND IN THE OIL AND OIL PAN. I WAS TOLD BY THE SERVICE MANAGER THAT THIS WAS A KNOWN ISSUE FOR VEHICLES IN THE NORTHEAST. THE "FIX" WAS TO INSTALL AN UPDATED INTERCOOLER, PRESSURE SENSOR AND VALVE IN THE FRONT OF THROTTLE BODY. MY CONCERN IS THAT IF THIS IS A "KNOWN ISSUE" WHY IS THERE NO RECALL. ALSO, I FEEL THAT THE ENGINE HAS BEEN COMPRISED BEING THAT THERE WAS ICE FOUND IN MULTIPLE PLACES. I CALLED THE DEALER WHERE THE CAR WAS PURCHASED (NOT SAME DEALER THAT DID REPAIR) AND LET THEM KNOW ABOUT IT. I WAS ALSO SEEKING AN EXTENDED WARRANTY SO WHATEVER DAMAGE WAS DONE TO THE ENGINE WOULD BE COVERED IN THE FUTURE. DEALER TOLD ME TO CALL VW DIRECTLY, WHICH I DID AND GOT NOWHERE. I WAS TOLD THAT THERE WAS STILL A LOT OF TIME LEFT ON MY CURRENT WARRANTY AND IF SOMETHING DID HAPPEN TO THE ENGINE AFTER THE ORIGINAL WARRANTY WAS EXPIRED, THEY WOULD TAKE THIS INCIDENT INTO CONSIDERATION. NOT VERY REASSURING TO SOMEONE WHO DRIVES OVER 100 MILES PER DAY. *TR

NHTSA #: 10667505
mediumENGINE
Filed: Nov 2014

DIESEL EXHAUST SMELL ENTERS CABIN THROUGH INTERIOR CLIMATE CONTROL VENTS. SMELL IS ORIGINATING FROM REAR OF ENGINE, SMELL IS PURE UN TREATED DIESEL EXHAUST. DEALER HAS REPLACED SEVERAL COMPONENTS BUT TO NO AVAIL. UNABLE TO FIND ANY SIGN OF LEAK WITH SMOKE OR PRESSURE TESTING. SMELL ENTERS CABIN WHEN VEHICLE IS STATIONARY, WORSE WHEN COLD OR WHEN ENGINE IS IN THE MIDST OF A DIESEL PARTICULATE FILTER REGENERATION. VWOA SAYS NORMAL AND OPERATES LIKE OTHER VEHICLES. REFUSING TO SEND LEAD TECH OUT TO INVESTIGATE. I CURRENTLY OWN TWO OF THE SAME MODEL OF ENGINE AS IN THIS CAR AND OTHER CAR HAS NEVER SMELLED LIKE DIESEL EXHAUST IN 30,000+ MILES. THERE IS A SMALL LEAK IN THE EXHAUST SYSTEM THAT IS OBVIOUSLY HARD TO IDENTIFY. VWOA SAYS IT IS OK FOR ME TO BREATHE DIESEL FUMES. *TR

NHTSA #: 10660416
mediumENGINE AND ENGINE COOLING
Filed: Nov 2014

IM THE OWNER OF A 2014 VOLKSWAGEN JETTA GLI. I PURCHASED THE CAR BRAND NEW ON JANUARY 2, 2014, FROM FLADEBOE VW IN IRVINE, CA. CURRENTLY IT HAS 9,000 MILES ON IT. IN AUGUST 2014 I STARTED TO HEAR A LOUD RATTLING NOISE COMING FROM THE DASHBOARD AREA OF MY CAR. I MADE AN APPOINTMENT AT THE DEALER TO HAVE IT LOOKED AT. I FIRST TOOK IT IN ON AUGUST 15, 2014. THE MECHANIC AT THE VW DEALER HEARD THE RATTLING I DESCRIBED AND ATTEMPTED TO FIX IT. CAR WAS RETURNED TO ME, ONLY TO HAVE THE RATTLING RETURN. I MADE A SECOND APPOINTMENT AND TOOK IT IN A SECOND TIME. THEY ATTEMPTED TO FIX IT AGAIN. CAR WAS RETURNED TO ME AGAIN, ONLY TO HAVE THE LOUD RATTLE RETURN. DURING THE LAST APPOINTMENT VW HAD A SPECIALIST COME OUT TO TRY AND FIGURE IT OUT. SINCE THE LOUD RATTLING WAS DUPLICATED IN TWO LIKE CARS, THEY CLAIM IT AS, OPERATING NORMAL. THE LEAD MECHANIC AT THE DEALERSHIP TOLD ME THAT THEY CAN'T ALWAYS FIX THESE RATTLES, EVEN KNOW HE SAID IT'S AN ISSUE. THE RATTLING HAS GOT LOUDER OVER TIME. SINCE THEY DON'T KNOW WHAT IS CAUSING IT, HOW CAN I FEEL SAFE DRIVING IT? I ASKED HOW THEY CLAIM ITS OPERATING NORMAL?? THEY SAID SINCE IT DUPLICATED IN TWO LIKE CARS, THEY DEEMED IT NORMAL. I HAD A TOTAL OF FOUR LOANER CARS DURING THIS TIME AND ALL WERE JETTAS. TWO OUT OF THE FOUR LOANERS, ALSO RATTLED. VW CUSTOMER CARE ASKED THAT I GET A SECOND OPINION AT A DIFFERENT DEALERSHIP. I MADE AN APPOINTMENT AT A DIFFERENT DEALERSHIP, ONLY TO HAVE THEM CALL ME THE DAY BEFORE SAYING THEY CAN?T WORK ON IT. THEY INFORMED ME THAT VW TOLD THEM NOT TO ACCEPT MY CAR IN FOR SERVICE UNDER NO CIRCUMSTANCES FOR THE RATTLING NOISE. I ASKED THEM WHY? THEY INFORMED ME THAT THE SAME VW SPECIAL TECH WOULD HAVE TO COME OUT AND SEE THE VEHICLE. SINCE HE HAS ALREADY DEALT WITH MY CAR AT THE FIRST DEALERSHIP, HE WON?T LOOK AT IT AGAIN. DATES IN FOR SAME ISSUE: 8/15/2014 8/25/2014 9/10/2014 9/30/2014 *TR

NHTSA #: 10651995
mediumENGINE
Filed: Jul 2014

THE CAR STALLS INTERMITTENTLY UPON INITIAL ACCELERATION. BROUGHT VEHICLE TO TWO DIFFERENT DEALERSHIPS FOR DIAGNOSTIC. THE RESPONSES WERE: "VEHICLE IS FOUND TO BE OPERATING NORMALLY WHEN COMPARED TO SAME OR SIMILAR TYPE VEHICLE." AND "COMPARE CAR TO A DIFF CAR, BOTH CAR ACT THE SAME." *TR

NHTSA #: 10610660
mediumENGINE
Filed: Jul 2014

VEHICLE IS SHUTTING DOWN DURING OPERATION. THREE TIMES NOW, THE CAR HAS SHUT OFF WHILE SITTING AT A TRAFFIC LIGHT. THE CAR WILL JUST STALL OUT. ODDLY, IT RESTARTS WITH EASE WHEN PLACED BACK IN PARK. IT WILL SOMETIMES SHUTTER WHILE ACCELERATING FROM A STOP, AS IF IT IS GOING TO STALL. IT HAS A GAS ENGINE, WITH AN AUTOMATIC TRANSMISSION. DEALER RECENTLY ADDRESSED THE PROBLEM BY REPLACING A RELAY TO THE FUEL PUMP. UNFORTUNATELY, THE PROBLEM REMAINS. YESTERDAY, IT STALLED WHILE DRIVING ALONG A SIDE STREET. CAR IS BACK AT THE DEALERS. *TR

NHTSA #: 10610437
mediumENGINE AND ENGINE COOLING
Filed: May 2014

2014 VOLKSWAGEN JETTA TDI STALLED ON HIGHWAY AT 65 MPH CAUSING DANGEROUS EVASIVE ACTION. *TR

NHTSA #: 10586015
mediumENGINE
Filed: Apr 2014

TL* THE CONTACT OWNS 2014 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 40-50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT A UNKNOWN SENSOR NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160 AND THE CURRENT MILEAGE WAS 210.

NHTSA #: 10585715
mediumENGINE
Filed: Jan 2014

MORE THAN 10 TIME FOR THE PAST 4 MONTHS, CAR INTERMITTENTLY STALLED AT STOP SIGNS, TRAFFIC LIGHTS, OR EZPASS TUNNEL. IT HAPPENED WHEN THE CAR IS EITHER AT A COMPLETE STOP OR AT A VERY LOW SPEED. ONE TIME IT SUDDENLY SHUT DOWN ON A HIGHWAY DURING TRAFFIC JAM. TOOK TO DEALER FOR HALF DAY IN OCTOBER BUT WAS NOT ABLE TO IDENTIFY WHY AND DID NOTHING TO FIX. *LN

NHTSA #: 10559040
mediumENGINE AND ENGINE COOLING,POWER TRAIN
Filed: Nov 2013

THREE TIMES IN ~2 HOURS CAR STALLED AT STOP SIGNS. VEHICLE WAS AT COMPLETE STOP. LIFTED FOOT OFF BRAKE AND WHEN TOUCHED GAS CAR STALLED. CAR IS AN AUTOMATIC. *TR

NHTSA #: 10552026
mediumENGINE
Filed: Nov 2013

AT OPERATING TEMPERATURE, AFTER 20 MINUTES, ENGINE QUITS WHEN COMING TO A STOP. ENGINE ALSO HAS A HESITATION WHEN STARTING FROM A STOP. REPORTED TO VOLKSWAGEN OF AMERICA AND THEY OPENED A CASE NUMBER. THEY ALSO TOLD ME TO TAKE TO DEALER WHICH I DID AND THE DEALER KEPT FOR TWO DAYS BUT DID NOTHING TO FIX. RETURNED TO ME. I ASKED TO UPGRADE TO ANOTHER VEHICLE, BUT SALES MANAGER SAID THAT I WOULD "TAKE A BIG HIT". *TR

NHTSA #: 10551989

Other 2014 Volkswagen Jetta Issues