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2012 Volkswagen Jetta Seat Belts Problems

7 owner-reported seat belts complaints from NHTSA data

7
Complaints
Feb 2013Dec 2016
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (7)

mediumSEAT BELTS
Filed: Dec 2016

RIGHT REAR SEAT BELT IS JAMMED IN THE RETRACTED POSITION. CAR WAS PARKED ON LEVEL GROUND AT HOME DRIVEWAY. CANNOT PULL OUT SEAT BELT AS THE LOCKING MECHANISM WILL NOT LET IT BE PULLED OUT. THIS WAS A PROBLEM THAT STARTED A FEW MONTHS AGO. AFTER SEVERAL TUGS ON THE BELT, OR IF THE CAR MOVED OUT OF THE DRIVEWAY, THE MECHANISM WOULD EVENTUALLY RELEASE THE BELT SO IT CAN BE USED (AS REQUIRED BY LAW). THE PROBLEM GOT PROGRESSIVELY WORSE OVER THE PAST SEVERAL MONTHS UNTIL THE SEAT BELT IS NOW UNUSABLE. REPORTED TO DEALER DURING REGULAR SERVICE VISIT. DEALER INSPECTED AND NOTED THAT THE SEAT BELT NEEDED TO BE REPLACED. $233 SPECIAL ORDER PART AND $423 LABOR TO INSTALL. I BELIEVE A SEAT BELT, PARTICULARLY ON A VEHICLE THAT IS ONLY 4 TO 5 YEARS OLD, SHOULD FUNCTION PROPERLY ALL THE TIME. IT IS A REQUIRED SAFETY DEVICE THAT NEEDS TO FUNCTION PROPERLY EVERY TIME. THIS IS A SAFETY ISSUE AND A LEGAL LIABILITY. I CONTACTED VOLKSWAGEN OF AMERICA CUSTOMER CARE TO SEE IF THEY WOULD PAY FOR THE PARTS AND/OR REPAIR. THEY DECLINED AS THE VEHICLE IS OUT OF WARRANTY. I REPORTED TO VOA THAT I WOULD FILE THIS COMPLAINT WITH NHTSA. I DON'T BELIEVE I SHOULD HAVE TO PAY $656 TO REPLACE A SEAT BELT THAT SHOULD NEVER HAVE FAILED.

NHTSA #: 10934125
mediumSEAT BELTS,FUEL/PROPULSION SYSTEM
Filed: Apr 2016

MY FIRST CONCERN IS THE SEAT BELT WARNING LIGHT WILL NOT STOP MAKING AN ALARM NOISE. MY SEAT BELT IS PLUGGED IN, AND THE ALARM WILL NOT STOP AND THE DASHBOARD VIEWS IT AS UN PLUGGED AS WELL. CLEARLY, IT WAS PLUGGED IN. I TRIED TO TAKE IT OUT, INSERTING IT BACK IN SLOW AND FAST. NEITHER WAS ACKNOWLEDGED BY THE SYSTEM. AM I EVEN SAFE??? SECOND, THERE IS SOME SORT OF DELAY WHILE DRIVING. I JUST PURCHASED THE CAR IN DECEMBER 2015. IN MARCH 2016, THE CAR HAS SOME SORT OF DELAY WHILE I'M DRIVING. NOT DURING DECELERATION OR ACCELERATION. BUT IN THE 40 -50 MPH RANGE. I REALIZE, MAYBE IT HAS SOMETHING TO DO WITH THE TURBO INJECTION. IT HAS STARTED HAPPENING AGAIN SPORADICALLY A MONTH LATER.... ??? PLEASE HELP WITH CLARITY ON THIS ISSUE. IS THERE FUEL INJECTION ISSUES WITH TDI? OKW

NHTSA #: 10855223
mediumSEAT BELTS
Filed: Nov 2015

REAR SEAT BELT HOUSINGS BROKEN, REAR SEAT CENTER LOCATION WHERE TWO HOUSINGS ARE CO-LOCATED. ONE OF THE TWO HOUSINGS DOES NOT LATCH THE BELT CLIP RENDERING THIS SEAT LOCATION USELESS AS THE OCCUPANT WILL NOT HAVE A WORKING SEAT BELT. USING A CALIPER THE HOUSING IN ONE AREA LOOKS TO MEASURE AT 40/1000 OF AN INCH THICK. LOOK AT ATTACHED PHOTOS FOR DAMAGE AND METHOD ON HOW DAMAGE OCCURS. WHEN THE SHORT SEAT IS DROPPED AND THE TWO SEAT BUCKLES ARE NOW LOCATED OVER UNDER THE LONGER SEAT BACK. THEY ARE EXPOSED TO A METAL BRACKET INSIDE THE LONGER SEAT BACK THAT IS VERY CLOSE TO THE SURFACE OF THE SEAT FABRIC. AS THE LONGER SEAT IS DROPPED THE METAL BRACKET LOCATED UNDER THE SURFACE OF THE FABRIC IN THE SEAT IN MY OPINION COMES IN CONTACT WITH THE BUCKLES AND HAS CAUSED THIS DAMAGE. THIS DAMAGE HAS EFFECTED THE SEAT BELTS FUNCTIONING CORRECTLY.

NHTSA #: 10789000
mediumSEAT BELTS
Filed: Jul 2015

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE OUTER CASE WHERE THE SEAT BELT LATCHED WAS CRACKED AND PREVENTED THE SEAT BELT FROM SECURING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE REAR SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. THE VIN WAS NOT PROVIDED.

NHTSA #: 10744305
mediumSEAT BELTS
Filed: Apr 2013

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE REAR PASSENGER AND CENTER SEAT BELTS WERE TEARING. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY FOR THE COST OF PARTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,500 AND THE CURRENT MILEAGE WAS 17,608. *TR

NHTSA #: 10508707
mediumSEAT BELTS
Filed: Feb 2013

RH REAR SEAT RETRACTABLE BELT FROZE AND WAS INOPERABLE. WHEN RH REAR SEAT WAS IN THE FULLY FLAT FOLDED POSITION, THE INERTIA PORTION OF THE SEAT BELT LOCATED INSIDE THE SEAT BACK FROZE AND WOULD NOT RELEASE. WHILE THERE WAS NO PASSENGER AND THE BELT WAS NOT BUCKLED DUE TO THE SEAT BEING FOLDED FOR USE OF THE CARGO SPACE, BY FREEZING THE REAR SEAT COULD NOT BE RETURNED TO THE NORMAL UPRIGHT POSITION FOR PASSENGER USE. SEAT BELT WAS DIAGNOSED AS DEFECTIVE BY DEALER AND REPLACED UNDER WARRANTY AFTER 1 MONTH DELAY IN PART AVAILABILITY. *TR

NHTSA #: 10499716
mediumSEAT BELTS
Filed: Feb 2013

LH REAR SEAT BELT AND REAR CENTER SEAT BELT RECEPTACLES CAN BE DAMAGED BY FOLDING REAR SEAT INTO THE FULLY FLAT POSITION AS DESCRIBED IN THE OWNERS MANUAL. WHEN FOLDED TO FULLY FLAT POSITION THERE IS INSUFFICIENT CLEARANCE BETWEEN FLOOR AND FOLDED SEAT BACKS. BELT RECEPTACLES CAN RUB AGAINST EACH OTHER AND BE BROKEN FROM HAVING SEATS IN THIS POSITION. VW REPRESENTATIVES HAVE INFORMED THIS TYPE OF DAMAGE IS NOT COVERED BY THE FACTORY WARRANTY. *TR

NHTSA #: 10499713

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