MyCarTSB

1997 Volkswagen Jetta Transmission Problems

21 owner-reported transmission complaints from NHTSA data

21
Complaints
Feb 1999Dec 2002
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (21)

mediumPOWER TRAIN,STRUCTURE
Filed: Mar 2004

PROBLEM WITH MANUAL TRANSMISSION NOT SHIFTING INTO REVERSE; DIFFICULT TO SHIFT INTO AND OUT OF REVERSE AND SECOND GEAR,FORCING YOU TO DOUBLE CLUTCH TO ENABLE SHIFTING. TICKING SOUND WHEN IN REVERSE. THIS RESULTED IN CHIPPED AND PITTED REVERSE IDLE GEAR AND GEAR TEETH MISSING. ALSO, SHIFTER LEVER VIBRATING, BECOMING LOOSE AND EVENTUALLY BREAKING OFF. VEHICLE ALSO RECALLED FOR A FIRE PROTECTIVE SHIELD IN THE RIGHT REAR WHEEL HOUSING. VEHICLE IN SHOP FOR OVER A MONTH DUE TO LITIGATION WITH PENN WARRANTY CORP. REFUSING TO REPAIR, STATING DAMAGE WAS DUE TO DRIVER MISUSE. *AK

NHTSA #: 10062101
mediumPOWER TRAIN
Filed: Oct 2003

VEHICLE SHIFTS ROUGH BETWEEN LOWER GEARS, AND HAS GOTTEN PROGRESSIVELY WORSE FOR A PERIOD OF 1 YEAR. THE TRANSMISSION HAS LOST 4TH GEAR AND IS EXPERIENCING ELECTRICAL FAILURE AS WELL. *LA

NHTSA #: 10043388
mediumPOWER TRAIN
Filed: Jun 2003

WHEN ATTEMPTING TO ACCELERATE FROM A STOP LIGHT VEHICLE WAS VERY SLUGGISH AND MOVED SLOWLY. DEALER PERFORMED DIAGNOSTIC TESTING AND DETERMINED THAT THE TRANSMISSION HAD FAILED.*AK

NHTSA #: 10022085
mediumPOWER TRAIN
Filed: Dec 2002

MY 1997 VW JETTA HAS TRANSMISSION SHIFTING PROBELMS. IT SHIFTS ROUGHLY AS IT CHANGES TO THE LAST GEAR ON THE AUTOMATIC TRANSMISSION. IT HAS BEEN TO THE DEALER ON SEVERAL OCCASSIONS BUT THE PROBLEM DOES NOT GO AWAY.

NHTSA #: 10000587
mediumPOWER TRAIN
Filed: Oct 2002

I BOUGHT THE 97 JETTA USED IN OCT. 1999. I AM THE SECOND OWNER. THEN IN AUGUST OF THIS YEAR THE TRANSMISSION STARTED TO FAIL AND IT TURNED OUT THAT I NEEDED A NEW TRANSMISSION. I FEEL THAT THE CAR IS TOO NEW AND HAS FEW TOO MANY MILES FOR THIS TO OCCUR. I HAVE TRIED TO GET VOLKSWAGEN TO HELP ME OUT BUT THEY REFUSED BECAUSE THE WARRANTY IS EXPIRED. I THINK THE WARRANTY SHOULD HAVE NOTHING TO DO WITH IT. I HAVE SEEN OTHER PEOPLE NOW WHO HAVE HAD THE SAME TYPE OF PROBLEMS WITH THEIR VEHICLES. THIS LEADS ME TO BELIEVE THAT IF THERE ARE SEVERAL OWNERS OUT THERE WITH TRANSMISSION PROBLEMS THEN THE MANUFACTURER SHOULD HAVE RECALLED THE CAR AND FIXED IT FREE OF CHARGE. THANK YOU,[XXX] MR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA #: 768092
mediumPOWER TRAIN
Filed: Aug 2002

CLUTCH FAILED TO ENGAGE IN STOP AND GO TRAFFIC WHILE DRIVING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA #: 8017489
mediumPOWER TRAIN
Filed: Nov 2001

TRANSMISSION ORIGINALLY STARTED OUT NOT SHIFTING INTO DRIVE UNTIL THE CAR REACHED 50 MPH. I HAVE REPEATEDLY COMPLAINED OF THIS PROBLEM OVER THE PAST 4 YEARS AND NOW MY CAR IS AT THE POINT THAT I HAVE TO PARK ON AN INCLINE SO THAT WHEN I START MY CAR AND GO FORWARD I JUST HOPE IT GOES INTO GEAR, IT WILL ROLL SLOWLY, AND AFTER IT WARMS UP, EVEN IN 70 DEGREE WEATHER OR ABOVE IT IS A PRAYER IF IT STARTS. GOING INTO REVERSE IS NOT A GIVEN. DON'T EVEN GO THERE. TWO DEALERSHIP SERVICE MANAGERS SAY THAT IT IS A TRANSMISSION PROBLEM AND THAT THE MFG. SHOULD REPLACE THE TRANSMISSION, HOWEVER THEY DECLINE TO DO SO. I HAVE TO BE IN TRAFFIC AND TO TAKE OFF PUTS ME IN DANGER AND OTHER DRIVERS. MID AMERICA MOTORS ON NO. LINDBERGH SAYS THAT IT HAS TO BE FIXED. SUNTRUP WHO SOLD THE CAR DOESN'T WANT ANYTHING ELSE TO DO WITH THIS CAR, EVEN THOUGH PHYLLIS SUNTRUP SERVICE COORDINATOR KNOWS THAT VOLKSWAGEN SHOULD FIX IT, HER HANDS ARE TIED. AFTER WE HAVE HAD TWO OTHER DEALERSHIPS LOOK AT THE PROBLEM, WE NOW KNOW AND DISTRUST SUNTRUP TO DO ANYWORK ON THE CAR. I WANT MY CAR FIXED, BEFORE I AM KILLED IN IT. I HAVE CONSISTENTLY ASKED FOR THIS PROBLEM TO BE FIXED OVER THE LAST 4 YEARS, NOW I AM RUNNING OUT OF TIME. BOB AT MID AMERICA SAYS I SHOULD TAKE THIS HIGHER AND YOU GUYS ARE IT. WHEN I BOUGHT THIS THE ADVERTISEMENT WAS BASED ON YOU COULD DRIVE THIS VEHICLE FOR 200,000 MILES. PLEASE HELP ME, BELIEVE IT OR NOT I AM A ONE CAR FAMILY WHICH IS UNHEARD OF TODAY, BUT WE ARE, AND WE JUST WANT IT TO WORK PROPERLY. MY FIRST AND LAST VOLKSWAGEN. *AK

NHTSA #: 754890
mediumPOWER TRAIN
Filed: Jul 2001

VEHICLE WILL NOT FULLY DISENGAGE FROM FIRST TO SECOND GEAR, CAUSE UNKNOWN. *AK*SLC

NHTSA #: 892508
mediumPOWER TRAIN,AIR BAGS
Filed: May 2001

CONSUMER WAS TRAVELING ON HIGHWAY AND TRANSMISSION WENT OUT WITHOUT PRIOR NOTICE, VEHICLE WILL NOT GO INTO FORWARD. DRIVER'S SIDE AIRBAG DEPLOYED WITHOUT AN ACCIDENT. DEALERSHIP WAS AWARE OF PROBLEMS.*AK

NHTSA #: 888763
mediumPOWER TRAIN
Filed: Apr 2001

THE TRANSMISSION IS SLIPPING AND THE CAR HAS ONLY 73000 MILES ON IT. *AK

NHTSA #: 744587
mediumPOWER TRAIN
Filed: Dec 2000

I HAVE HAD THIS SERVICED BEFORE, AND STILL HAVING PROBLEMS. *AK

NHTSA #: 738270
mediumPOWER TRAIN
Filed: Jun 2000

THE TRANSMISSION POPS OUT OF 5TH GEAR UNEXPECTEDLY USSUALLY AT SPEEDS OVER 50 MPH. THIS LEADS TO A SUDDEN LOSS OF ACCELERATION AND COULD LEAD TO PANIC AND A LOSS OF CONTROL. *AK

NHTSA #: 724631
mediumPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Jun 2000

THIS VEHICLE NEEDED REPLACEMENT TO THE ALTERNATOR TWICE. THE CAUSE OF THIS PROBLEM IS UNKNOWN. IN ADDITION THE TRANSMISSION HAS BEEN REPAIRED ONCE. WHEN THIS DID NOT WORK IT WAS THEN REPLACED WITH A REBUILT TRANSMISSION.

NHTSA #: 723790
mediumPOWER TRAIN
Filed: Mar 2000

TRANSMISSION KEEPS SLIPPING FROM 1ST GEAR INTO NEUTRAL, AND THEN IT WILL SLIP BACK IN. DEALER WILL REPLACED TRANSMISSION.PLEASE PROVIDE FURTHER INFORMATION.*AK

NHTSA #: 859550
mediumPOWER TRAIN
Filed: Oct 1999

TRANSMISSION EXPERIENCED HESITATION AT SPEEDS OF 40 MPH, REPAIR REQUIRED INSTALLATION OF EXTRA RESISTOR WIRE TO MAINTAIN BASIC SETTINGS. MJS

NHTSA #: 548916
mediumPOWER TRAIN
Filed: Feb 1999

ABOUT TO DRIVE OFF WHEN AUTOMATIC TRANSMISSION MALFUNCTIONED, CAUSING RPM'S TO GO HIGH, BUT VEHICLE DID NOT ACCELERATE. COULD HAVE CAUSED AN ACCIDENT. BEEN TO DEALER, DEALER REPROGRAMMED THE TRANSMISSION SHIFTER, BUT PROBLEM IS REOCCURRING. PLEASE PROVIDE FURTHER INFORMATION. *AK

NHTSA #: 835012
mediumPOWER TRAIN
Filed: Feb 1999

TRANSMISSION POPS OUT OF GEAR AT PASSING GEAR. VW SAYS THEY DON'T KNOW WHAT IS WRONG. THE CAR IS BEING SERVICED BY LOKEY VW IN CLEARWATER FLPHONE IS 7277992151. THE SERVICE MANAGER IS MIKE BOARDMAN. THIS IS SERIOUS AS I WAS ENTERING A HIGHWAY AND TRYING TO GET TO A MERGE SPEED THE TRANNY KEPT POPPING OUT OF GEAR SO I HAD TO MERGE AT A LOWER SPEED. VERY DANGEROUS.

NHTSA #: 703188
mediumPOWER TRAIN
Filed: Feb 1999

THIS VEHICLE IS A SAFETY HAZARD, THE TRANSMISSION GETS STUCK IN ONE GEAR OR SHIFTS SPORADICALLY. I NEARLY MISSED CAUSING AN ACCIDENT ON TWO SEPARATE OCCASIONS WHEN THE TRANSMISSION SUDDENLY UPSHIFTED WHILE I WAS DRIVING APPROXIMATELY 55MPH, ALMOST CAUSING ME TO LOSE CONTROL. THE DEALER HAS TRIED TO FIX THE PROBLEM 7 TIMES ALREADY. THEY HAVE EVEN PUT IN A NEW TRANSMISSION, AND THE PROBLEM STILL PERSISTS. I AM CONVINCED THAT THIS CAR CAN'T BE FIXED, AND THAT IT'S A SAFETY HAZARD. PLEASE HELP ME IN GETTING THE SITUATION RESOLVED. THANKYOU VINCENT BANNISTER. *AK

NHTSA #: 703056
mediumPOWER TRAIN
Filed: Oct 1998

CLUTCH FAILED.

NHTSA #: 542258
mediumPOWER TRAIN
Filed: Sep 1998

TRANSMISSION, BRAKE, AND GAS GAUGE MALFUNCTION, AND MUSTY SMELL FROM AC. ALTHOUGH THESE AND OTHER REPAIRS HAVE BEEN MADE THE AC STILL SMELLS AND THE TRANSMISSION DOES NOT SHIFT SMOOTHLY.

NHTSA #: 540537
mediumPOWER TRAIN
Filed: Nov 1997

WHEN VEHICLE IS DRIVEN AT SPEEDS OVER 35 MPH , REGISTERS AT 4700RPMS BEFORE DOWNSHIFTING. ALSO THE GEAR CONSOLE FAULSELY READS THE GEARS. THE DEALER HAS BEEN MADE AWARE. *AK

NHTSA #: 818876

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