2022 Volkswagen Id.4 Cruise Control Problems

I was turning into a parking spot in front of the entry doors to a Sheetz convenience store. I was slowing down, and had gotten halfway into the space. All of a sudden, the car surged forward, went over the curb and hit the bollard in front of the parking space. It was hit with such force that the bollard bent and went under our car. My memory is that I was pressing on the brake very hard, once the acceleration started. My husband was in the car with me and can attest to all that I have stated. If that bollard had not been there, and stopped my car, I feel certain that my car would have crashed into the store, seriously injuring (or killing) us and those inside the store. We are planning to report the accident to Volkswagen, and to request that they test the "black box" inside the car, to see if they can find out what went wrong. I have spoken to someone in the Sheetz corporate office , and she told me that they have a video recording of the event. She said she observed my car entering the parking space very slowly, and that the car suddenly accelerated. She is planning to provide that video to State Farm Insurance, our insurance company. Unfortunately, I did not take pictures, myself, of the damage to the front of the car. But we will be requesting that the collision repair shop take pictures before the car gets dismantled for repair. We do not recall hearing any warning signals of the impending crash, and certainly did not experience any emergency braking. The airbags did not deploy.

Was coming to stopped traffic, suddenly car accelerated quickly and rear ended car in front, which then hit 2 cars in front. Event data recorder showed the acceleration; not sure what happened. Car has haptic button for adaptive cruise control and ? Engaged on resume button left side of steering wheel. VW says not a manufacturing defect. Fortunately no injuries - air bags did not deploy.

Vehicle suffers from unintended and sudden acceleration when the "resume' capacitive touch button is accidentally brushed against. The vehicle is subject to injure or kill the vehicles occupants or others struck by the vehicle. Vehicle advised there is "no issue" with the vehicle but they did acknowledge the problem with the design of the steering wheel. The issue is intermittent and has occurred while driving at slow speeds in parking lots when the steering wheel is frequently turned more than 90 degrees and a body part can unintentionally touch the 'Resume" button.

This is a repetitive intermittent issue. The ACC will engage without any command to do so. I have been to the dealer several times, but they have not been able to duplicate the issue. Because I never know when this will occur, I drive with caution. When I realize this is happening, of course I brake, and the ACC disengages as it should. These incidents are somewhat hazardous, as I am expecting to slow down, and I don't. I am certain that I do NOT in any way engage the ACC or press the "set" button on my steering wheel.

Two days ago I was pulling into a parking spot in a shopping center. The car suddenly accelerated forward and I hit a concrete parking block. This is the third time over the past 7 months that this has occurred, where the car suddenly accelerates when in a low speed. After the first time it happened, I called the dealership to ask if any other customers had this issue, but they said no. For them to run a diagnostic on it, they would have to recreate what had occurred. We all know that is impossible. So I ignored it, as it did not happen again until three months later. Then once again two days ago.

I was slowly pulling into a parking space at the beach. Pulling into the space the car accelerated, fast. It crashed in to the two cement barriers at front of parking space. I heard the air hissing out of the right front passenger tire, as it deflated. The front of the car was badly damaged from the crash into the barriers. Luckily no one was injured or killed. This is the second acceleration problem we have experiencd. In May I had a deacceleration issue with this car. I was crossing traffic and when I pressed on the accelerator, it very slowly moved, not letting me accelerate. I was worried about the on coming traffic hitting me, but luckily they just honked and went around. Moments later Iaccelerated and the car worked normally again. We took it to the VW shop and they said they didn't find anything. That they "reset it". It had worked normally until today. The system that malfunctioned was the speed control. My safety and anyone around me was put at risk, by having a car accelerating when I didn't want it to. It's a Sunday, so don't know dealers response yet. Contacted insurance, police and will contact VW on Monday. No warning messages.

After using adaptive cruise control, driver pulled into a spot to pick up a pizza. Car was parked then lurched forward without pedal input, jumping over parking parking block and then crashed through front window of a store. Took out retaining wall and came to a stop at the back wall. Thankfully no one was injured. Police report was filed and manufacturer was alerted who interrogated the vehicle but claimed nothing found to be wrong. Vehicle was totaled and damages were paid. A number of other similar incidents have been reported with this vehicle so we felt it necessary to alert.

I have experienced within 3 months two incidents of unattended, out of control acceleration when pulling into a parking spot. First I drove into some bushes, at the second incident I drove over a sidewalk almost into a building. It was very scary. I found in the internet another person who has experienced the same thing. https://www.vwidtalk.com/threads/sudden-acceleration.6037/ I have not contacted the dealer yet. I cannot reproduce it. I am very sure I did not step on the accelerator.

While driving on the highway the car suddenly slowed down refusing to go faster than 27mph. Regardless of how hard I pushed the accelerator. Very dangerous. Almost caused an accident. Continued for 10miles till trip ended.

While driving with the adaptive cruise control enabled at 60 mph, I entered a 65 mph speed zone, so I attempted to increase my speed setting pressing the “+” control a couple times on the steering wheel, which should added 2 to 10 mph to the current setting, depending upon how firmly I pressed (+1 for light, +5 for firm press). Instead, it increased to 100! As fast as this car is, it could have been well above the limit in seconds so I furiously hit the “-“ button until getting to 65, but the speedometer showed that the car was only going around 47 mph. Clearly, something was wrong, so for safety, I disabled the speed control entirely. After resuming a safe speed, I looked again at the display and realized the problem. The adaptive cruise control display had switched on its own to displaying the speed setting in kilometers per hour, while the speedometer continued to display in miles per hour. The danger here is that it caused confusion and minor panic while driving on a 65 mph highway. Thankfully, I kept my head and the traffic was light, so in the end, there was no damage done. Once off the highway and on a quiet street, I was able to capture a photo of the display. I tried turning the car off and on and rebooting the infotainment display, but neither corrected the problem. I found that going into settings and switching my preference for speed display from miles to kilometers, then back again resolved the issue.