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2021 Volkswagen Atlas Cruise Control Problems

5 owner-reported cruise control complaints from NHTSA data

5
Complaints
Jan 2023Sep 2024
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (5)

criticalVEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Sep 2024

The car stalls and turns off when operating at a slow speed, both in forward or reverse. This is a serious and potentially deadly problem. With my two young children in the car, I was turning left across three lanes of oncoming traffic.

NHTSA #: 11613279
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Jan 2023

The contact owns a 2021 Volkswagen Atlas. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound while the accelerator pedal was depressed. The vehicle was taken to a dealer, and it was confirmed that no cause of failure was found.

NHTSA #: 11502145
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: Mar 2022

My 2021 Atlas was braking or randomly turn off while I was slowing down at lights. The brakes were make a "gurgling" sound. I brought to service dept and was told they did not know what it was because they could not recreate it. The engine light went on 11/29/21 and I dropped at service. I was told it was the door harness. The service dept confirmed this.They actually told me I could drive but it might randomly stop-I didn't want to risk that because I didn't think it was safe.. I waited 3 months without my car for the part. I was not given a loaner or rental. I got my car back on 3/1.

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NHTSA #: 11456815
mediumVEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Filed: Mar 2021

ADAPTIVE CRUISE CONTROL (ACC) DISENGAGES AND SHOWS ACC ERROR, IF THE CAR WAS REMOTELY STARTED AFTER THE SUV IS PARKED WITH ACC STILL ON. DRIVER MUST TURN OFF THE CAR AND MANUALLY RESTART, OR ENSURE THAT THE ACC IS TURNED OFF BEFORE NEXT REMOTE START. VW IS AWARE OF THIS AND IT IS COMMONLY DISCUSSED ON ALL VW CONSUMER FORUMS. VW HAS KNOWN ABOUT THIS FOR OVER TWO YEARS AND DESCRIBES IT AS A SOFTWARE PROGRAMMING PROBLEM. STILL NO REPAIR, AND WAS NOT DISCLOSED TO US WHEN PURCHASING. AFTER SEVERAL TRIPS TO THE DEALER, I WAS ABLE TO FIND THIS PROBELM ON THE VW FORUMS. DEALERS ARE CLAIMING ALL SORTS OF REASONS FOR THE PROBLEM, ESPECIALLY OPERATOR ERROR.

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NHTSA #: 11399513
mediumVEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Filed: Aug 2020

ADAPTIVE CRUISE CONTROL MALFUNCTIONS AND IS RENDERED USELESS WHEN VEHICLE IS STARTED UTILIZING REMOTE START. VEHICLE MUST BE STOPPED TURNED OFF AND STARTED WITH PUSH BUTTON IN ORDER TO CLEAR THE MALFUNCTION AND USE CRUISE CONTROL. VOLKSWAGEN USA TECHNICIANS TOLD DEALER TECHNICIAN THAT THERE IS NO FIX FOR THE ISSUE.

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NHTSA #: 11350629

Other 2021 Volkswagen Atlas Issues