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2013 Toyota Venza Airbags Problems

11 owner-reported airbags complaints from NHTSA data

11
Complaints
2
Recalls
3
Crashes
Jan 2018Nov 2014
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Airbags Recalls (2)

RECALLCampaign #13V014000

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Fix: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

RECALLCampaign #21V257000

AIR BAGS:SIDE/WINDOW:CURTAIN

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2009-2015 Venza vehicles. The Supplemental Restraint System (SRS) wiring may become damaged with regular use of the driver-side door.

Fix: Dealers will inspect and, if necessary, replace the driver-side front door wire harness, free of charge. Owner notification letters were mailed October 19, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB01/21TA01.

Owner Complaints (11)

criticalAIR BAGS
Filed: May 2021

Your 2013 Toyota Venza was hit on the driver's side at 20 mph by another vehicle, but the airbags did not deploy. You suffered serious injuries including head trauma, bruising on your left arm, lower back, and chest, along with internal bleeding that required hospitalization. The vehicle was totaled in the accident. Airbag deployment depends on the airbag system's sensors and electrical components working properly during impact.

NHTSA #: 11416165
criticalAIR BAGS
Filed: Apr 2021

Your airbag warning light turned on and a diagnostic scan revealed error code B1698. You tried swapping the left and right door sensors and disassembled the center console and door panels, but couldn't fix the problem. You've been driving without a functioning airbag system. The issue likely involves a faulty door sensor or wiring that will need professional diagnosis and repair.

Parts you may need:

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NHTSA #: 11408354
criticalAIR BAGS
Filed: Jan 2021

Your SRS airbag system warning light came on while driving on the highway at 50 mph. When your mechanic ran a diagnostic scan, the computer showed this was the second time the light had activated (the first occurrence was in August 2014). The underlying cause of the warning needs to be diagnosed at the dealership to determine if there's an actual airbag system fault.

NHTSA #: 11389591
highAIR BAGS
Filed: Oct 2023

You may hear a creaking or clicking noise from the turn signal stalk when you use your turn signals and turn the steering wheel. This noise comes from the clock spring, a critical airbag component, and can lead to clock spring failure over time, which triggers the airbag warning light on your dashboard. Fixing this typically requires replacing the clock spring assembly.

NHTSA #: 11548549
highAIR BAGS,SEAT BELTS
Filed: Oct 2021

Your air bag warning light stays on when you start the vehicle, and the passenger seat belt warning light remains illuminated even when someone is sitting there. Both the driver and passenger side air bag and seat belt warning lights have recently started staying on continuously. This could indicate a problem with your air bag system or seat belt sensors that needs professional diagnosis.

NHTSA #: 11437835
highAIR BAGS
Filed: Aug 2021

Your 2013 Toyota Venza has an airbag warning light that turns on when you start the vehicle. Toyota issued a recall (Campaign 21V257000) to fix this problem, but the required parts weren't available when you tried to get the repair done. Both the dealer and manufacturer confirmed the parts are still unavailable, and you feel the delay has gone on too long.

Parts you may need:

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NHTSA #: 11427590
highAIR BAGS
Filed: Jul 2021

You own a 2013 Toyota Venza and received a recall notice for the airbags (campaign 21V257000), but the replacement parts aren't available yet. You feel the manufacturer has taken too long to make these parts available for the recall repair. Your dealer and Toyota are aware of the delay, and you haven't experienced any airbag failure so far. The repair will likely involve replacing the affected airbag components once parts become available.

NHTSA #: 11425673
mediumAIR BAGS,STRUCTURE
Filed: Jul 2018

TL* THE CONTACT OWNS A 2013 TOYOTA VENZA. UPON ENTERING THE VEHICLE, WATER WAS DISCOVERED ON THE FRONT PASSENGER SIDE FLOORMAT. THE CONTACT HEARD WATER SWISHING AROUND UNDERNEATH THE DASHBOARD. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER (BREDEMANN TOYOTA, 1301 W DEMPSTER ST, PARK RIDGE, IL 60068, (847) 655-1435) ADVISED THE CONTACT TO SCHEDULE A DIAGNOSTIC AND REPAIR APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS NOT AVAILABLE.

NHTSA #: 11109852
mediumAIR BAGS
CrashFiled: Jan 2018

WHILE DRIVING ON A WET 50 DEGREE NIGHT IN JANUARY 12 T AND LOST TOTAL VISABILITY WHEN ENTERING LYNDON VERMON GOING AROUND 20 MPH AND RAN INTO A TELEPHONE POLE AND THE AIRBAGS DID NOT DEPLOY. MY HUSBAND, THE DRIVER, SUSTAINED SERIOUS INJURIES INCLUDING A BROKEN STERNUM AND 5 BROKEN RIBS AND CONSIDERABLE INTERNAL BLEEDING. THE POLICE SAID THE VEHICLE WAS TOTALED.

NHTSA #: 11062646
mediumAIR BAGS,UNKNOWN OR OTHER
CrashFiled: Jan 2016

I WAS DRIVING THROUGH AN INTERSECTION ON A GREEN LIGHT AND WAS STRUCK BY ANOTHER CAR RUNNING A RED LIGHT. DAMAGING THE FRONT AND BOTH SIDES OF MY CAR. I HAVE INJURIES AND MY CAR WAS TOTALED BY THE INSURANCE COMPANY. THE AIRBAGS DID NOT DEPLOY.

NHTSA #: 10822300
mediumAIR BAGS,SERVICE BRAKES
CrashFiled: Nov 2014

TL* THE CONTACT OWNS A 2013 TOYOTA VENZA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED WHICH CAUSED THE CONTACT TO CRASH INTO A VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE LEFT AND RIGHT ARMS WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER NOTIFIED THE CONTACT THAT THE VEHICLE WAS AFFECTED BY RECALL NHTSA CAMPAIGN NUMBER: 13V442000 (AIR BAGS, ELECTRICAL SYSTEM, EQUIPMENT). THE CONTACT BELIEVED THE CRASHED WAS RELATED TO THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

NHTSA #: 10659734

Other 2013 Toyota Venza Issues