2012 Toyota Venza Body & Structure Problems

Water accumulates on your driver's side floor whenever it rains. This suggests water is entering the vehicle through the door seal, weatherstripping, or drainage system rather than draining properly away from the cabin. The fix likely involves inspecting and resealing door gaskets, checking the weatherstripping around the door frame, or clearing clogged drain holes beneath the vehicle.

Your hatchback won't close when you use the remote button—you have to shut it manually. Before this, the hatchback also wouldn't open with the remote, and you heard a grinding noise coming from the rear driver side. The problem started around 30,000 miles and hasn't been diagnosed or repaired yet.

ON A BRAND NEW 2012 TOYOTA VENZA, PURCHASED NEW WITH 12 MILES ON IT, IN MARCH OF 2012, THERE IS COPIOUS AMOUNTS OF RUST ON TOP OF THE PAINT ON THE HOOD, FRONT BUMPER, AND SURROUNDING SIDE PANELS, DOORS, HATCH, AND BACK BUMPER. NOTE, THE MAJORITY OF THE RUST IS EVOLVING ON TOP OF THE PAINT, WHERE NO BARE METAL IS EXPOSED. IT CAN BE BUFFED OFF, BUT THIS ONLY TEMPORARILY SOLVES THE PROBLEM, AS THE RUST CONTINUES TO GROW, EVEN AFTER REMOVAL. ON THE FRONT BUMPER AND HOOD, THERE ARE LARGE RUSTING SPOTS WHERE SMALL CHIPS EXPOSING METAL, LESS THAN 1CM (CONSIDERED TO BE FROM GRAVEL) EXIST. FOR VISUAL AFFECT, IT LOOKS AT THOUGH SOMEONE DIPPED A LARGE PAINT BRUSH IN ORANGE PAINT AND SPLATTERED/SPECKLED IT OVER THE ENTIRE VEHICLE. *TR

THIS IS NOT A COMPLAINT; JUST A QUESTION. I HOPE THAT YOU CAN POINT ME IN THE RIGHT DIRECTION. I PURCHASED THIS 2012 TOYOTA VENZA FROM A DEALER WHO CLAIMED EXCELLENT SAFETY RATINGS. BUT I SEE THAT THE 2012 VENZA PASSENGER FRONTAL CRASH RATING IS ONLY 2 STAR. I RETURNED TO THE DEALER WHO TOLD ME THAT MY CAR WAS MADE AFTER THE SAFETY WAS IMPROVED (IT IS LISTED AS 4 STAR FOR THE 2013 MODEL), BUT COULD NOT SUPPORT HIS CLAIM THAT MY CAR WAS 4 STAR RATHER THAN 2 STAR. THIS IS IMPORTANT TO ME AS I CARRY MY GRANDCHILDREN AND WOULD NOT ACCEPT A 2 STAR RATING. I CALLED TOYOTA CUSTOMER CARE TO FIND OUT IF THIS VIN WAS BEFORE OR AFTER THE SAFETY IMPROVEMENTS WERE MADE AND THEY COULD NOT ANSWER THE QUESTION, AND WOULD NOT REFER ME ON TO SOMEONE WHO COULD. CAN YOU DETERMINE IF THIS CAR HAS A 2 STAR OR A 4 STAR FRONTAL PASSENGER SIDE CRASH RATING (OR REFER ME TO SOMEONE WHO COULD FIND OUT)? I WOULD GREATLY APPRECIATE THIS HELP - OTHERWISE I WILL BE FORCED TO SELL THIS CAR. MY THANKS IN ADVANCE. *TR