2009 Toyota Sienna Other Problems

Your sunroof and sunroof cover unexpectedly detached and flew off while driving on the highway. There is a known recall from Webasto, the sunroof manufacturer, but your Toyota dealer was unaware of it. The repair will likely involve having the sunroof assembly inspected and replaced or re-secured by an authorized repair facility.

The cables that operate your power sliding doors on both sides have broken, which prevents the automatic door function from working. The broken cables also get in the way, so you can only manually open the doors partway, making it difficult for passengers to enter and exit the rear seats safely.

THE PASSENGER DOOR CABLE ASSEMBLY SNAPPED CAUSING THE DOOR TO SLAM SHUT ON MY CHILD'S LEG WHILE ENTERING THE VEHICLE. WE WERE PARKED IN A PARKING LOT, THE KEYS WERE NOT IN THE IGNITION. THE CAR WAS PARKED ON A SLIGHT DECLINE WITH THE REAR OF THE CAR SLIGHTLY HIGHER THAN THE FRONT. THE DOOR WAS NEVER ENGAGED TO CLOSE, IT SLAMMED SHUT ON ITS OWN.

VEHICLE ACCESSORY. I HAVE PURCHASED A HARMAR AL625 SCOOTER LIFT, PURCHASED THROUGH SPINLIFE (DON'T KNOW WHICH COMPANY IS RESPONSIBLE). THE INSTALLATION INSTRUCTIONS DO NOT MATCH THE HARDWARE PROVIDED, CREATING THE POSSIBILITY OF INJURY OR VEHICLE DAMAGE DUE TO INCORRECT INSTALLATION. SPECIFICALLY, THE INSTRUCTIONS CALL FOR USE OF 2 "MOUNTING BARS", USED TO AVOID DRILLING HOLES IN THE VEHICLE. ONLY 1 MOUNTING BAR WAS SUPPLIED, ALONG WITH OTHER HARDWARE TO APPARENTLY BE USED IN PLACE OF THE SECOND BAR. THIS IS POSSIBLY REQUIRED DUE TO THE 3RD ROW SEATING MOUNTS OF THE SIENNA. THERE ARE NO INSTRUCTIONS FOR MOUNTING THE ALTERNATE HARDWARE, NOR HAVE I BEEN ABLE TO FIND ANY ON THE HARMAR AND SPINLIFE WEBSITES. ATTEMPTS TO CONTACT BOTH COMPANIES HAVE SO FAR BEEN FRUITLESS.

THE SLIDING DOORS OPEN AND CLOSE BUY A PUSH OF A BOTTON BUT WHEN SOMETHING GETS IN THE WAY THE DOOR STILL SHUT IT DOESN'T STOP MY 3 YR OLD DAUGHTER HAND WAS IN THE WAY WHEN THE DOOR WAS CLOSING BY TIME I GOT TO HER FINGERS WERE PINNED AN THIS HAPPEN TO MY SON MY SONS FRIEND HEAD U HAVE TO HIT THE DOOR TO STOP IT. I DON'T FEEL THAT IS SAFE AT ALL.

THE REAR LEFT SLIDING DOOR DOES NOT LOCK WHEN SHUT. EVEN WHEN USED IN POWER MODE OR MANUAL. IT WILL SLIDE OPEN WHEN DRIVING DOWN THE ROAD ESPECIALLY ON TURNS. READING ONLINE IT SEEMS TO BE A COMMON PROBLEM WITH THIS VEHICLE. THE DOOR LOCK ACTUATOR WILL NOT SECURE THE DOOR IN A LOCK POSITION NO MATTER WHAT YOU DO. THIS MAKES THE VEHICLE UNSAFE TO DRIVE FOR THE FEAR THAT SOMEBODY WILL FALL OUT WHILE DRIVING.

SLIDING DOOR CABLES SNAPPED NOT ALLOWING THE SIDE DOORS TO OPEN. THIS IS A SAFETY CONCERN NOT ALLOWING OCCUPANTS TO EXIT THE VAN IN AN EMERGENCY.

POWER SLIDING DOOR CABLE ASSEMBLY HAS BROKEN. THIS ISSUE HAS BEEN REPORTED IN MULTIPLE MODEL YEARS FOR THE TOYOTA SIENNA, AND THERE WAS A WARRANTY EXTENSION PUT IN PLACE TO REPLACE ANY ON SIENNAS THAT ARE A MODEL YEAR OF 2007 OR OLDER. THERE SHOULD BE A WARRANTY EXTENSION FOR 2008 AND NEWER SINCE THE ISSUE STILL APPEARS IN THESE MODEL YEARS.

MY 2009 SIENNA NO LONGER HAS SIDE DOORS THAT ARE OPERATIONAL. ON BOTH SIDE DOORS THE SLIDING CABLE IS BROKEN AND THE CABLE ASSEMBLY NEEDS TO BE REPLACED. THIS IS A KNOWN DEFECT THAT FOR SOME UNKNOWN REASON IS NOT COVERED BY TOYOTA'S WARRANTY ENHANCEMENT POLICY POL12-02, SINCE ALTHOUGH MY SIENNA HAS ONLY 110,000 MILES IT IS NOT WITHIN THE MODEL YEARS 2004 TO 2007. THERE IS NO REASONABLE EXPLANATION WHY MY 2009 SIENNA, WHICH HAS THE SAME CABLE DEFECT AS THE 2004 TO 2017 MODELS, WOULD NOT BE SUBJECT TO THE WARRANTY ENHANCEMENT. THE LACK OF WARRANTY COVERAGE LEADS TO A DANGEROUS SITUATION AS MY PASSENGERS (TWO YOUNG DAUGHTERS MUST EXIT THE CAR THROUGH THE TRUNK. MOREOVER, THE CONDITION PREVENTS ME FROM USING THE CAR AS INTENDED. I AM THE OWNER OF 4 TOYOTA VEHICLES AND AM VERY DISAPPOINTED IN THE POOR QUALITY OF MY SIENNA. I HAVE TRIED TO CONVINCE THE DEALERSHIP (I MET WITH PENN TOYOTA IN NY) AS WELL AS TOYOTA MOTOR CORPORATION (I SPOKE WITH PAM G BY PHONE) TO REMEDY THE SITUATION BUT TO NO AVAIL.

THE CABLE SNAPPED ON OUR ELECTRIC REAR PASSENGER DOOR MAKING IT UNABLE TO OPEN IT. IT SEEMS THIS IS A COMMON PROBLEM AND IS A SAFETY CONCERN!

THERE IS A CURRENT RECALL ON THE PASSENGER POWER SLIDING DOOR CABLES THAT ARE KNOWN TO BREAK ON VEHICLES FROM 2004 TO 2007. HOWEVER, THIS MODEL RANGES FROM YEAR 2003 TO 2010. OUR PASSENGER SIDE POWER SLIDING DOOR CABLE BROKE IN 2015 WHILE ON AN INCLINE WHICH SLAMMED SHUT ALMOST CRUSHING OUR 13 YEAR OLD. THE DRIVER'S SIDE POWER SLIDING DOOR CABLE BROKE IN 2017. ONCE THEY BREAK, YOU CANNOT OPEN THE DOOR. THIS ISSUE IS A SAFETY HAZARD WHEN IT BREAKS AND IS A SAFETY HAZARD AFTER IT BREAKS AS THERE IS NO WAY TO EXIT THE VEHICLE. THE RECALL NEEDS TO BE EXTENDED TO THE FULL YEARS OF THIS MODEL VAN AS THERE ARE MULTIPLE OWNERS REPORTING THE SAME ISSUE. BOTH CABLES BROKE WHILE THE VEHICLE WAS STATIONARY ON A CITY STREET.

CABLE SNAPPED ON 2009 TOYOTA SIENNA SLIDING DOOR WHILE OPENING IT. DOOR CANNOT OPEN OR CLOSE, EVEN WITHOUT POWER.

CABLES FOR BOTH SLIDING DOORS HAVE SNAPPED. NOW ONE OF THE DOORS IS STUCK COMPLETELY SHUT AND NO LONGER USABLE. THERE WAS A CONSUMER PROTECTION PROGRAM IMPLEMENTED BY TOYOTA TO FIX THIS EXACT PROBLEM, BUT IT ONLY COVERS TOYOTA SIENNAS MANUFACTURED FROM 2004 TO 2007. DEALER SAYS OUR CAR IS NOT COVERED AND WILL NOT FIX IT. EVEN THOUGH DOOR IS NOT USABLE WHICH CREATES A MAJOR SAFETY HAZARD IN THE EVENT OF A CAR ACCIDENT AND NEED FOR PASSENGERS TO QUICKLY BE ABLE TO GET OUT OF CAR. THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE THAT HAS BEEN WIDELY REPORTED ON THE INTERNET.

THE REAR POWER DOOR LIFT STRUTS ARE FAILING, THEY AUTOMATICALLY CLOSE WITHOUT WARNING. VERY UN SAFE

WHEN IT IS COLD OUTSIDE, THE REAR HATCH WILL NOT STAY OPEN. IT STARTS TO FALL CLOSED AND THEN ENGAGES THE AUTO-CLOSE FUNCTION AND WILL NOT STOP IF IT ENCOUNTERS A PERSON WHO HAPPENED TO BE STANDING GETTING THINGS INTO/OUT OF THE BACK. THIS IS WHEN THE VEHICLE IS STATIONARY.

CABLE ON RIGHT POWER SLIDING DOOR BROKE. NOW THE DOOR SLAMS CLOSED WITHOUT CONTROL ANYTIME I PARK ON A HILL. MY CHILD'S ARM WAS BRUISED. WHAT IF FINGERS WERE IN THERE

PASSENGER SLIDER DOOR CABLE SUDDENLY SNAPPED AND IS HANGING OUTSIDE OF CAR. UPON CLOSER INSPECTION CABLE HAS CORRODED. CAR HAS BEEN MAINTAINED PER TOYOTA'S RECOMMENDATION AT DEALER AND NEVER ANY MENTION REGARDING POTENTIAL PROBLEM WITH CABLE. DOOR NO LONGER CLOSES ON ITS OWN AND IS VERY HARD TO OPEN. CHILDREN MUST NOW CLIMB IN AND OVER EACH OTHER TO ENTER VEHICLE; CONCERN ABOUT SAFETY IN A CRASH. COST TO REPAIR IS OVER $1500.

AS I PREVIOUSLY FILED A COMPLAINT FOR THE DOOR CABLES SNAPPING A NEW PROBLEM HAS RESULTED DUE TO THE CABLES FAILURE. IF THE VAN IS IN ANY SORT OF DECLINE WHILE PARKED, INCLUDING SMALL AS A DRIVEWAY INCLINE THE DOOR WILL NOT REMAIN OPEN AND SLAMS SHUT VERY QUICKLY.

DRIVER SIDE AUTOMATIC SLIDING DOOR FAILED TO OPERATE AFTER THE CABLE SNAPPED. CABLE DID NOT CAUSE INJURY BUT THIS IS A POTENTIAL HAZARD. NOW THE DOOR OPERATES IN MANUAL MODE BUT IF THE VAN IS ON AN INCLINE, THE DOOR WILL CLOSE RAPIDLY WITH SIGNIFICANT FORCE. THIS IS A DANGER TO YOUNG CHILDREN.

BOTH MY SLIDING DOORS ON MY 2009 SIENNA ARE BROKEN, WE HAVE KIDS AND IT CAN BE DANGEROUS! I ALSO HAVE A 2004 SIENNA WITH THE SAME PROBLEM, AND TOYOTA HAD AN EXTENDED WARRANTY TO FIX IT, BUT THAT ENDED AT THE 2007 MODELS. PLEASE STEP IN AND MAKE TOYOTA COVER THE ALMOST $4000 DOLLAR REPAIR THAT SEEMS LIKE THERE OWN INCOMPETENCE.

VERY UPSET AND FRUSTRATED WITH OUR 2009 SIENNA ISSUES. FIRST, IN 2013 WAS THE SNAPPED POWER DOOR CABLE ON THE DRIVERS' SIDE RENDERING THE DOOR INOPERABLE AT FIRST AND NOW ONLY MANUALLY OPERABLE. RECEIVED A QUOTE TO REPLACE THE DOOR ASSEMBLY WITH A PRICE TAG OF OVER $1500. HAD A BIG MIXUP WITH THE DEALERSHIP WHEN WE THOUGHT THE REPAIR WAS COVERED BY TOYOTA WHEN, IN FACT, IT WASN'T. IF THE CAR WERE OLDER IT WOULD HAVE BEEN COVERED. THEN, TO TOP IT OFF, EARLIER THIS YEAR, THE PASSENGERS' SIDE CABLE SNAPPED TOO. SO WE NOW HAVE TWO DOORS, THAT DO NOT WORK, AND A REPAIR BILL OVER $3000!!! I FEEL THIS IS A SAFETY ISSUE AS OTHERS HAVE REPORTED. WHAT IF THERE WERE AN ACCIDENT AND MY CHILDREN WERE UNABLE TO GET OUT OF THE CAR, OR EMERGENCY PERSONNEL WERE UNABLE TO GET IN? EVEN THE RISK OF PINCHED FINGERS IN THE MANUAL DOOR "SLAMMING" IS SIMPLY UNACCEPTABLE TO ME. THIS IS NOT WHAT WE HAD EXPECTED FROM TOYOTA AND WE TRULY FEEL THIS SHOULD BE REMEDIED IMMEDIATELY AT NO COST TO US. ALL OF THE HASSLE AND WORRY AND FRUSTRATION SIMPLY TO HAVE THE CAR WORK AS IT SHOULD HAS LED ME HERE, FILLING THIS COMPLAINT, IN HOPES THAT IT CAN BE ADDRESSED. THANK YOU.

THE CABLE SNAPPED ON THE POWER SLIDING DOOR. THIS IS THE SECOND DOOR NOW. ONE DOOR WILL NOT OPEN AT ALL, AND THE OTHER DOOR WILL ONLY OPEN MANUALLY. TOYOTA HAS AN ENHANCED WARRANTY PROGRAM ON THE CABLES, OBVIOUSLY WITH THE NUMEROUS COMPLAINTS IT SHOULD HAVE BEEN A WARRANTY RECALL. MY VEHICLE IS ONLY 6 YEARS OLD AND THE WARRANTY IS FOR 9 YEARS /120 K MILES. OF COURSE, I AM OVER THE MILEAGE.

THE AUTOMATIC REAR SLIDING DOOR CABLE BROKE. NOT ABLE TO USE THE DOOR. I LOOKED UP THE PROBLEM ON LINE AND IT IS A COMMON PROBLEM THAT TOYOTA HAS KNOWN ABOUT. ONLINE WE FOUND A TOYOTA WARRANTY POLICY BULLETIN-SUBJECT-CUSTOMER SUPPORT PROGRAM (ZTS): WARRANTY ENHANCEMENT FOR REAR SLIDING DOOR LATCH ASSEMBLIES ON CERTAIN 2004-2010MY SIENNA VEHICLES AND POWER SLIDING DOOR CABLE ASSEMBLY ON CERTAIN 2004-2007MY SIENNA VEHICLES. OBVIOUSLY TOYOTA KNOWS THERE IS A PROBLEM, AND IT CONTINUES AND HAS NOT BEEN CORRECTED. CARS MANUFACTURED AFTER THOSE DATES ARE STILL HAVING THE SAME PROBLEMS AND TOYOTA IS TRYING TO BLEED IT'S CUSTOMERS DRY WITH THE OUTRAGEOUS PRICES THEY ARE CHARGING FOR THE REPLACEMENT PARTS.THERE NEEDS TO BE A RECALL ON THESE PROBLEMS!

ON 10/16/14 I HAD THE CAR TURNED OFF AND PULLED THE TOYOTA SIENNA ELECTRIC SLIDING DOOR OPEN WHEN THE CABLE SNAPPED AND ONLY ALLOWED THE DOOR TO OPEN APPROX. 8 INCHES. TODAY 10/26/14 THE CABLE ON THE OTHER DOOR SNAPPED AND I CANNOT OPEN THE DOOR AT ALL. THIS IS THE ONLY VEHICLE I HAVE TO TRANSPORT MY 3 YOUNG CHILDREN AND AM EXTREMELY WORRIED THAT IF I AM IN A CAR ACCIDENT THERE WILL BE NO WAY OUT OF THE VEHICLE IF THE FRONT TWO DOORS ARE DAMAGED. I TOOK THE VEHICLE TO THE TOYOTA DEALERSHIP IN FREDERICK, MD AT APPROX. 110K AND WAS TOLD THE DOORS WERE FINE. I TOLD THEM IT SEEMS LIKE THE DRIVER SLIDING DOOR WOULD STICK BUT THEY DIDN'T FIND ANYTHING WRONG WITH IT. NOW BOTH OF THEM ARE BROKEN. I AM HIGHLY DISAPPOINTED IN MY SIENNA AND WILL EVER PURCHASE ANOTHER ONE AGAIN. I HAVE BEEN TOLD IT WILL COST US 1800.00 TO FIX ONE DOOR! I HAVE TWO TO FIX! YOU ARE WELCOME TO CONTACT ME AT ANY TIME. *TR