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2004 Toyota Sienna Lights Problems

32 owner-reported lights complaints from NHTSA data

32
Complaints
Jan 2013Dec 2008
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (32)

mediumEXTERIOR LIGHTING
Filed: Feb 2018

THE HEADLIGHT BULB COMPARTMENT ALLOWS WATER TO LEAK INTO IT ON THE PASSENGER SIDE CAUSING THE BULB TO BLOW. THIS HAS HAPPENED TWICE, THE REPAIR COST WAS $500. WE DROVE THE CAR FOR ONE WEEK AND THE BULB BLEW AGAIN BECAUSE WATER LEAKED INTO THE COMPARTMENT. THIS IS A DESIGN FLAW AND IS HAZARDOUS WHEN YOU ARE DRIVING AT NIGHT OR GOD FORBID IF IT'S RAINING AND DARK. WE ALSO WERE PULLED OVER AND GIVEN A WARNING FROM A STATE TROOPER ABOUT THE BULB BEING OUT. THIS IS A DANGEROUS AND COSTLY SITUATION. WE ARE STILL WAITING TO GET THE BULB REPAIRED A SECOND TIME. IN THE MEANTIME WE ARE WITHOUT A VAN FOR OUR FAMILY. PLEASE DEMAND THAT TOYOTA RECALLS THIS HAZARDOUS DEFECTIVE PART. THE BULB WENT OUT WHILE WE WERE DRIVING AT NIGHT. THIS IS A PROBLEM AND A HAZARD!

NHTSA #: 11075113
mediumEXTERIOR LIGHTING
Filed: Feb 2016

TO WHOM IT MAY CONCERN, I PURCHASED A SET OF AFTERMARKET REPLACEMENT HEADLIGHTS FOR MY 2004 TOYOTA SIENNA THAT WERE ADVERTISED AS DOT/SAE APPROVED. HTTP://WWW.AM-AUTOPARTS.COM/2004/TOYOTA/SIENNA/HEADLIGHT-ASSEMBLIES/AM-19245220/350742.HTML BASED ON HOW FAR FROM THE ORIGINAL EQUIPMENT HEADLIGHTS THESE AFTERMARKET LIGHTS PERFORMED (PLUS THE FACT THEY LEAKED) I WENT AHEAD AND RETURNED THEM. FROM MY RESEARCH IT SHOWS THAT THE MAJORITY OF AFTERMARKET LIGHTS DO NOT MEET TITLE 49, PART 571-FEDERAL MOTOR VEHICLE SAFETY STANDARDS, STANDARD NUMBER 108 (FMVSS 108) AND I AM WONDERING WHY THE DOT AND NHTSA IS ALLOWING THEM TO BE SOLD. PLEASE TAKE A LOOK AT THIS STUDY BY A LOBBYING GROUP FOR THESE COMPANIES, WHOSE OWN TEST RESULTS SHOW THEY DON'T MEET THE OEM STANDARDS THAT ARE REQUIRED TO MEET FMVSS 108. HTTP://WWW.CAPACERTIFIED.ORG/WP-CONTENT/UPLOADS/2015/01/CAPALIGHTING3.PDF RESPECTFUL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *BF *TR

NHTSA #: 10823858
mediumEXTERIOR LIGHTING
Filed: Mar 2014

RIGHT PASSENGER HEADLIGHT HAS SOME SORT OF WATER LEAKING INTO THE HEADLIGHT. A SUBSTANTIAL AMOUNT OF MOISTURE ACCUMULATES AND CAN CAUSE ELECTRICAL ISSUES. *TR

NHTSA #: 10567744
mediumEXTERIOR LIGHTING
Filed: Sep 2013

THE RIGHT HEADLIGHT IS OUT. WATER, NOT JUST CONDENSATION, IS VISIBLE INSIDE THE ASSEMBLY. ADVICE BEING GIVEN IS THAT I SHOULD REPLACE THE ENTIRE ASSEMBLY (>$900) OR THE REPLACEMENT BULB (~$140) WILL LIKELY JUST BLOW AGAIN BECAUSE OF THE LEAK THAT IS ALLOWING WATER IN THE ASSEMBLY. *JB

NHTSA #: 10541779
mediumEXTERIOR LIGHTING
Filed: Jul 2013

CONDENSATION HAD BEEN BUILDING FOR A FEW MONTHS IN THE RIGHT PASSENGER SIDE HID HEADLIGHT, BUT HEADLIGHT WAS STILL OPERATIONAL. THE LOW BEAM HEADLIGHT FAILED IN FEBRUARY AND THE DEALER QUOTED US A PRICE OF $900. FOR THE PARTS ALONE. WHILE DOING RESEARCH ONLINE FOR LESS EXPENSIVE REPAIR OPTIONS, I NOTED MANY COMPLAINTS ABOUT THIS SPECIFIC PROBLEM WITH THIS MODEL YEAR. THIS IS NOT THE ONLY EXPENSIVE DESIGN FLAW WE HAVE ENCOUNTERED WITH THIS VEHICLE (RUN-FLAT TIRES AND NO SPARE). I BELIEVE TOYOTA NEEDS TO STAND BY ITS CUSTOMERS AND OFFER THEM A REASONABLY PRICED SOLUTION FOR THESE SAFETY ISSUES. *TR

NHTSA #: 10525895
mediumEXTERIOR LIGHTING
Filed: May 2013

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT MOISTURE ACCUMULATED IN THE FRONT PASSENGER'S SIDE HEADLIGHT, REDUCING THE CONTACT'S VISIBILITY OF THE ROADWAY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE HEADLIGHT ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 100,000.

NHTSA #: 10512437
mediumEXTERIOR LIGHTING
Filed: Jan 2013

RIGHT HEADLAMP KEEPS FILLING WITH WATER CAUSING SEVERE FOGGING AND PUTTING MY BULB OUT. THIS PROBLEM GOT PROGRESSIVELY WORSE OVER A PERIOD OF YEARS AND RUINED THE LENS. I COULDN'T PROPERLY SEE ON RIGHT SIDE WHILE DRIVING. KEPT GOING BACK TO DEALER ABOUT IT BUT ALL THEY WOULD TELL ME WAS TURN MY HEADLAMPS ON LONGER OR FOR LONG PERIOD OF TIME UNTIL IT DRIED OUT, THEN LAUGHED. THEY FINALLY WORE ME OUT AFTER A COUPLE OF YEARS OF COMPLAINING. I HAD ALSO COMPLAINED ABOUT MY TIRES MAKING A LOUD THUMPING NOISE AFTER ABOUT 16,000 MILES AND THEY HAD TOLD ME TO TURN MY RADIO UP LOUDER, THEN LAUGHED AGAIN. ALSO HAD A RECALL DONE THERE, AND DISCOVERED MY WHEEL WELL COVERING TORN. THEY SAID THEY DIDN'T DO IT BUT, IT WAS THE SAME SIDE AS THE RECALL REPAIR WAS ON. THEY REFUSED TO REPAIR IT UNLESS I PAY FOR IT. THEY=DEALER= LIBERTY TOYOTA, BURLINGTON,NJ. *TR

NHTSA #: 10493368
mediumEXTERIOR LIGHTING
Filed: Oct 2012

DRIVERS SIDE LOW BEAM HEADLIGHT STOP WORKING. REPLACED HID BULB BUT STILL WILL NOT WORK. SWAPPED WITH PASSENGER'S SIDE TO CONFIRM THE BULB IS OK (IT IS). THERE IS A LOT OF CONDENSATION IN THE HEADLIGHT ASSEMBLY (DUE TO THE WEATHER STARTING TO COOL DOWN IN NORTHEAST). AFTER SEEING ALL THE COMPLAINTS ON THIS VERY ISSUE I AM NOW TRYING TO FIGURE OUT A NEXT STEP. THE DEALERSHIP WILL QUOTE ME THE $1K PLUS TO FIX THE HEADLIGHT ASSEMBLY (COMPLAINTS ON THIS ISSUE ARE RAMPANT ON VARIOUS SIENNA FORUMS ON THE INTERNET) SINCE THAT IS THE ROOT CAUSE OF THE PROBLEM. MY WIFE IS UPSET SINCE THIS A MAJOR SAFETY ISSUE IN THE WINTER. I WILL BE CALLING TOYOTA TO UNDERSTAND WHY THEY WILL NOT ACKNOWLEDGE A KNOWN DEFECT IN THE HEADLAMP ASSEMBLY ALLOWING CONDENSATION IN AND THE BULBS TO MALFUNCTION. *TR

NHTSA #: 10480810
mediumEXTERIOR LIGHTING,STRUCTURE
Filed: Jul 2012

PURCHASED THIS VEHICLE CERTIFIED USED IN 2007 WITH APPROX. 6 MONTHS LEFT ON THE 3 YEAR WARRANTY... THIS VEHICLE HAS FOG LIGHTS, DAYTIME RUNNING LIGHTS, AND XENON HEADLIGHTS/HIGH BEAMS. OF THESE EIGHT SETTINGS (LEFT AND RIGHT) ONLY ONE DOES NOT WORK -- THE RIGHT SIDE REGULAR BEAM HEADLIGHT. THE R/S HIGH BEAM WORKS FINE. R/S HEADLIGHT WAS INTERMITTENT FROM DATE OF PURCHASE. APPEARED TO BE A SIMPLE ELECTRICAL CONNECTION FAILURE AS HEADLIGHT WOULD COME BACK ON AFTER A SLIGHT STRIKE OF THE HEADLIGHT UNIT. ALSO NOTICED UNIT WOULD ACCUMULATE CONDENSATION AFTER RAINS. EVENTUALLY LIGHT STARTED GOING OUT MORE OFTEN AND STAYING ON FOR LESS TIME. BY DECEMBER THE LIGHT WOULD NOT COME ON AT ALL. SCHEDULED A SERVICE VISIT WITH OIL CHANGE BUT COULD NOT STAY LONG ENOUGH TO FULLY SOLVE THE PROBLEM. CAME BACK IN JANUARY FOR FULL EVALUATION. AFTER AN ENTIRE DAY OF TROUBLESHOOTING, THE TECHNICIAN BROUGHT ME BACK TO SHOW ME THAT THE HEADLIGHT BULB WORKED IN THE LEFT SIDE UNIT FINE. ALSO, THE RIGHT SIDE UNIT WORKED ON THE LEFT SIDE WHILE THE LEFT SIDE UNIT SHOWED MALFUNCTION ON THE RIGHT SIDE -- INDICATING BOTH THE UNITS WORKED FINE, BUT PROBLEM WAS ANOTHER SECTION (THE BALLAST?). TOYOTA SUGGESTED REPLACING THE WHOLE UNIT (DESPITE THE FACT THAT THEY PROVED TO ME THAT IT WORKED) AT A PRICE OF $1000 PLUS LABOR (SINCE IT WAS NO LONGER UNDER WARRANTY). I DECLINED THE OBVIOUSLY RIDICULOUS SUGGESTION AND TOOK IT HOME TO TRY MY OWN TROUBLESHOOTING. I DISCOVERED I COULD GET THE LIGHT TO COME ON BY PULLING TIGHT THE WIRE DEDICATED TO THE R/S XENON BULB STRAIGHT BACK FROM THE UNIT. THIS CAUSED THE LIGHT TO COME ON AND STAY ON OFTEN, THOUGH NOT ALWAYS, SIMILAR TO THE TIME IT WAS PURCHASED. HOWEVER, AFTER THE VERY FIRST HEAVY RAIN, THE HEADLIGHT UNIT HAD EXTENSIVE CONDENSATION INSIDE THE PLEXIGLASS AND THE LIGHT NEVER WORKED AGAIN. *TR

NHTSA #: 10465665
mediumEXTERIOR LIGHTING
Filed: Apr 2012

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE PASSENGER SIDE HEADLIGHT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 51,000.

NHTSA #: 10453950
mediumEXTERIOR LIGHTING
Filed: Oct 2011

I NOTICED THAT THE PASSENGER SIDE HEADLIGHT HAS CONDENSATION ON THE INSIDE. I HAVE NOTICED THE LIGHT APPEARS TO BE GIVING OFF LESS LIGHT WHEN DRIVING. WHEN CHECKING FOR A SOLUTION ON INTERNET I SEE MANY PEOPLE HAVE THE SAME PROBLEM. THIS SHOULD BE INVESTIGATED AND A RECALL SHOULD BE DONE AS THIS CAN CAUSE AN SERIOUS AND POTENTIAL ACCIDENT IF THE LIGHT FAILS FROM THE MOISTURE. *TR

NHTSA #: 10433098
mediumEXTERIOR LIGHTING
Filed: Apr 2011

2004 TOYOTA SIENNA MOISTURE IN PASSENGER SIDE HEADLIGHT ASSEMBLY DIMINISHES THE BRIGHTNESS OF THE LIGHT AND REDUCES VISIBILITY. TO REPLACE THE ASSEMBLY THE DEALER QUOTED OVER $400. THIS IS APPARENTLY A PROBLEM MANY TOYOTA SIENNA OWNERS HAVE. TOYOTA SHOULD ISSUE A RECALL FOR THIS PROBLEM WHICH IS A SAFETY ISSUE. DRIVING ON DARK, SMALL WINDING ROADS WITH ONE HEADLIGHT NOT GIVING OUT ENOUGH LIGHT IS DANGEROUS. SHAME ON TOYOTA FOR IGNORING THIS PROBLEM! *TR

NHTSA #: 10394303
mediumEXTERIOR LIGHTING
Filed: Oct 2010

PROBLEM WITH CONDENSATION IN THE HEADLIGHTS OF A 2004 TOYOTA SIENNA. PROBLEM FIRST STARTED WITH CONDENSATION ONLY IN PASSENGER SIDE. EVENTUALLY THE LIGHT STOPPED WORKING ALL TOGETHER. SEVERAL DEALERS ATTEMPTED TO RESOLVE THE PROBLEM BY REPLACING BULB, ATTEMPTING TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY, BUT HAVE NOT BEEN ABLE TO FIX THE PROBLEM. NOW, CONDENSATION HAS APPEARED IN THE DRIVER SIDE HEADLIGHT AND IT TOO HAS STOPPED WORKING. RESEARCH ONLINE INDICATES THAT THIS IS A COMMON PROBLEM AND DEALER WANTING TO REPLACE ENTIRE ASSEMBLY AT A COST OF OVER $1000 PER LIGHT. JUDGING BY THE NUMBER OF COMPLAINTS, THIS IS TRULY A DEFECT AND SHOULD BE CONSIDERED A SAFETY ISSUE. I ALSO SEE COMPLAINTS OF SOMETHING SIMILAR WITH TOYOTA PRIUS. *TR

NHTSA #: 10359323
mediumEXTERIOR LIGHTING
Filed: Jan 2010

THE PASSENGER SIDE HEADLIGHT ASSEMBLY ACCUMULATES MOISTURE INSIDE DUE TO THE DESIGN OF THE HEADLIGHT. THE HEADLIGHT WILL SUDDENLY GO OUT WHILE DRIVING. TOYOTA CLAIMS IT IS NOT COVERED UNDER WARRANTY AND HAS AN ESTIMATED REPAIR CHARGE OF $1200 TO REPLACE HEADLIGHT ASSEMBLY. MANY TOYOTA OWNERS HAVE COMPLAINED ABOUT THE FAILURE OF THE HID BULBS THAT ARE BEING USED AND THE DEFECTIVE NATURE OF THE HEADLIGHT ASSEMBLY. ONCE REPAIRED, IT REPORTEDLY KEEPS OCCURRING. MINE WENT OUT WHILE DRIVING IN THE DARK IN THE MOUNTAINS- COULD NOT CONTINUE ON TRIP DUE TO THE HAZARD OF NOT BEING ABLE TO SEE ON THE WINDY DARK ROADS. *TR

NHTSA #: 10302020
mediumEXTERIOR LIGHTING
Filed: Jul 2009

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE HEADLIGHT COLLECTS CONDENSATION. THE FAILURE HAS BEEN OCCURRING FOR ONE YEAR. HE DISCOVERED THAT MANY OTHER CONSUMERS WERE EXPERIENCING THE SAME ISSUE AND DECIDED TO FILE A REPORT. THE DEALER WAS NOTIFIED AND DISREGARDED THE ISSUE. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 110,000.

NHTSA #: 10277167
mediumEXTERIOR LIGHTING
Filed: Jan 2009

HEADLAMP ON 2004 TOYOTA SIENNA FAILED INTERMITTENTLY, AND THEN SEEMED TO WORK. EVENTUALLY IT STOPPED WORKING ALTOGETHER. DIAGNOSIS WAS MOISTURE IN THE ASSEMBLY, CAUSING IT TO SHORT OUT. PRICE TO REPAIR? $1700, OF COURSE NOT COVERED BY TOYOTA. APPARENTLY THIS IS A DESIGN FLAW, BASED ON THE NUMBER OF OTHER COMPLAINTS, AND IT'S DEFINITELY A SAFETY CONCERN. *TR

NHTSA #: 10256928
mediumEXTERIOR LIGHTING
Filed: Dec 2008

2004 TOYOTA SIENNA, PASSENGER SIDE HEADLIGHT FILLS WITH CONDENSATION MAKING THE HEADLIGHT DIM AND REDUCING VISIBILITY FOR NIGHT-TIME DRIVING, ALSO CAUSING LIGHTBULBS TO FAIL INTERMITTENTLY. TOOK VAN TO DEALER TODAY. THEY QUOTED $445 TO FIX IT. CAME HOME AND FOUND OTHER PEOPLE COMPLAINED OF THE SAME PROBLEM ON THEIR 2004 SIENNA, ALSO ON THE PASSENGER SIDE ONLY. THIS SUGGESTS A DEFECT SINCE IT IS ALWAYS ON THE SAME SIDE OF THE VEHICLE. OTHER OWNERS ALSO REPORTED IMPAIRED NIGHT DRIVING VISIBILITY BECAUSE THE HEADLIGHT IS FOGGED OVER WITH CONDENSATION. *TR

NHTSA #: 10253144
mediumEXTERIOR LIGHTING
Filed: Oct 2008

ECU HEADLIGHT. *TR

NHTSA #: 10244987
mediumEXTERIOR LIGHTING
Filed: Apr 2008

I OWN A 2004 TOYOTA SIENNA WITH 76,000 MILES ON IT. I WAS ONE OF THE FIRST OWNERS WHEN THE NEW MODEL WAS INTRODUCED. IT HAS BEEN WELL MAINTAINED THROUGH MOLLE TOYOTA, KC MO THAT I HAVE BEEN PLEASED WITH PRIOR TO THIS INCIDENT. I HAD SOME PROBLEMS WITH IT INITIALLY AND TOYOTA MOTOR SALES ALWAYS TOOK CARE OF IT AND PROVIDED EXCELLENT SERVICE AND FOLLOW UP. HOWEVER, THE REPUTATION THAT THEY HAVE BUILT OVER THE COURSE OF 4 YEARS HAS COME UNRAVELED. ONE OF MY HEADLIGHTS WENT OUT RECENTLY AND I TOOK IT IN TO THE DEALER TO GET FIXED, ASSUMING IT NEEDED A NEW BULB. I WAS PRESENTED WITH A PROJECTED PRICE OF $ 900.00 TO FIX ONE HEADLIGHT. $ 800.00 OF THIS WAS A ?IGNITER? PART FROM TOYOTA AND $ 100.00 OF THIS WAS LABOR FROM THE DEALER. I FILED A COMPLAINT WITH TOYOTA MOTOR AND IT WAS BOUNCED BACK TO THE DEALER WHO DELIVERED THE MESSAGE THAT THERE WAS NO OTHER OPTION BUT TO PAY THIS, DUE TO THE HIGH MILEAGE. CLEARLY, THIS IS A SAFETY ISSUE AS I CAN NOT AFFORD TO FIX THIS AND CAN NOT DRIVE THE CAR WITHOUT HEADLIGHTS. A REALISTIC REPAIR EXPECTATION WOULD BE TO REPLACE A BULB. THIS IS AN OUTRAGEOUS EXPENSE THAT TOYOTA SHOULD INCUR. THANK YOU, PATRICE LOFQUIST *TR

NHTSA #: 10224984
mediumEXTERIOR LIGHTING
Filed: Apr 2008

I HAVE A 2004 TOYOTA SIENNA THAT HAS A LARGE AMOUNT OF CONDENSATION INSIDE OF THE PASSENGER SIDE HEADLIGHT ASSEMBLY. I FIRST NOTICED IT IN DECEMBER WHEN THE CONDENSATION FROZE AND CONSIDERABLY BLOCKED THE HEADLIGHT BEAM. WHEN RESEARCHING ON THE INTERNET TO FIND OUT HOW TO TAKE THE LENS OFF TO DRY THE CONDENSATION I DISCOVERED THAT THE BEAM ASSEMBLY DOES NOT COME APART AND THAT MANY OTHER OWNER'S OF THE SAME MODEL ARE HAVING THE SAME PROBLEM. IN ADDITION, THIS PROBLEM ALWAYS SEEMS TO BE REPORTED ON THE PASSENGER SIDE. EVENTUALLY THE CONDENSATION WILL CAUSE THE LIGHT TO FAIL. TOYOTA REDESIGNED THE SIENNA IN 2004 AND THE NEW, BIGGER HEADLIGHTS WERE A MAJOR CHANGE. THE CONDENSATION SLIGHTLY AFFECTS THE HEADLIGHTS IN THE WARMER MONTHS BUT IS A SIGNIFICANT PROBLEM WHEN THE TEMPERATURES ARE BELOW FREEZING. THIS SEEMS TO BE A DESIGN FLAW AFFECTING VEHICLE SAFETY THAT TOYOTA SHOULD BE REQUIRED TO FIX. *TR

NHTSA #: 10224721
mediumEXTERIOR LIGHTING,STRUCTURE
Filed: Nov 2007

HEADLIGHT, HID, PASSENGER SIDE. LENS FILLED WITH WATER (CONDENSATION?) AND WOULD NOT DRY. WATER WOULD ACTUALLY STREAM DOWN THE INSIDE OF THE LENS. SOON MY HID BULB STOPPED WORKING. DEALER WANTED $350.00 FOR A NEW BULB. I TOLD THE DEALER I HAD SWITCHED THE DRIVER AND PASSENGER BULBS AND THEY BOTH WORKED ON THE DRIVER SIDE AND NEITHER WORKED ON PASSENGER SIDE. DEALER THEN QUOTED $1,000 FOR NEW HEADLIGHT ASSEMBLY. DEALER TOLD ME THE WATER IN THE PASSENGER SIDE LENS WAS NORMAL BUT HAD NO EXPLANATION FOR WHY THE DRIVER SIDE WAS DRY. I DID AN INTERNET SEARCH AND ALSO CHECKED SIENNACLUB.ORG AND FOUND VERY MANY COMPLAINTS ABOUT WET PASSENGER SIDE LENSES AND PASSENGER SIDE FAILED HID BULBS. BY THE WAY, I BOUGHT A NEW SYLVANIA HID BULB, NEW IN THE BOX ON E-BAY FOR $45.00 (DEALER WANTED $350.00 FOR THE BULB!) TOYOTA CARE DENIED MY REQUEST FOR NO-CHARGE REPLACEMENT OF THE PASSENGER SIDE HEADLIGHT LENS ASSEMBLY. *TR

NHTSA #: 10208565
mediumEXTERIOR LIGHTING
Filed: Oct 2007

IN REGARDS TO A 2003 TOYOTA SIENNA XLE MODEL WITH HIGH INTENSITY DISCHARGE HEADLAMPS: IN JUNE OF 2007 WITH VEHICLE OUT OF WARRANTY BY MILEAGE, BUT NOT TIME, DRIVER'S SIDE HEADLIGHT STOPPED WORKING. INITIAL RECOMMENDATION BY DEALER (BOCH TOYOTA OF NORWOOD, MA) WAS TO REPLACE HID COMPUTER AT A COST OF 1,100 DOLLARS. FOLLOWING REPLACEMENT OF HID COMPUTER, LIGHT OPERATED FOR APPROXIMATELY THREE MONTHS BEFORE BEGINNING TO OPERATE INTERMITTENTLY. WAS THEN TOLD BY DEALER THAT THERE WAS A "SHORT IN THE BULB" AND DEALER RECOMMENDATION WAS TO REPLACE BULB ASSEMBLY AT COST OF 400 DOLLARS. WITHIN TWO WEEKS OF THIS REPAIR, I WAS STOPPED BY A POLICE OFFICER AND TOLD THE HEADLIGHT WAS NOT WORKING. AGAIN, HEADLIGHT IS WORKING INTERMITTENTLY. TODAY DEALER RECOMMENDED REPLACEMENT OF ENTIRE HEADLIGHT HOUSING AT A COST OF 1,100 DOLLARS. A BRIEF REVIEW OF POSTINGS TO TOYOTA OWNERS' FORUMS REVEALS MANY MENTIONS OF HID HEADLIGHT FAILURE IN NEW VEHICLES, PARTICULARLY THE 2006-2007 PRIUS MODELS. ALL DRIVERS REPORT INTERMITTENT OPERATION AND DEALERS WHO ARE UNABLE TO SOLVE THE PROBLEM. THE COMMON SOLUTION, "TOGGLE YOUR HEADLIGHT SWITCH OFF AND ON A FEW TIMES TO GET THEM WORKING AGAIN" IS A CLEAR SAFETY CONCERN, AND NOT AN APPROPRIATE REPAIR. *TR

NHTSA #: 10205490
mediumEXTERIOR LIGHTING
Filed: Sep 2007

CONDENSATION BUILDS UP IN THE PASSENGER HEADLIGHT. THE CONDENSATION REDUCES THE EFFECTIVENESS OF THE HEADLIGHT, CREATING A DARK SPOT ON THE RIGHT SIDE. THIS IS A COMMON PROBLEM WITH 2004 MODELS. THERE ARE HUNDREDS OF THREADS ON TOYOTA/SIENNA FORUMS ONLINE WHERE OWNERS ARE HAVING THE EXACT SAME PROBLEM. TOYOTA IS IGNORING THIS SAFETY PROBLEM. *TR

NHTSA #: 10203629
mediumEXTERIOR LIGHTING
Filed: Jul 2006

HEADLIGHT DESIGN ALLOWS MOISTURE AND CONDENSATION INSIDE HEADLIGHT ASSEMBLY CAUSING VARIABLE AND DECREASED LIGHTING EFFECTIVENESS. ENTIRE INSIDE OF HEADLIGHT ASSEMBLY CAN BE COATED WITH MOISTURE. MOISTURE CLEARS AND RECURRED DEPENDING ON WEATHER CONDITIONS. TOYOTA DEALER DECLINED TO FIX. *NM

NHTSA #: 10162063
mediumINTERIOR LIGHTING
Filed: Mar 2006

INTERNAL READING LIGHTS DO NOT TURN OFF WHEN KEY IS REMOVED FROM IGNITION LEADING TO BATTERY DEATH. *JB

NHTSA #: 10152321
mediumINTERIOR LIGHTING
Filed: Dec 2004

THE REAR DOME LIGHTS ARE WIRED SUCH THAT THEY CAN BE TURNED ON BY PRESSING ON THEM (BY THE PERSON SITTING AT THAT PARTICULAR SEAT POSITION). IF THE LIGHT IS TURNED ON THIS WAY, IT WILL NOT TURN OFF UNTIL 1) THE DRIVER TURNS OFF ALL THE REAR INTERIOR LIGHTS BY USE OF A BUTTON ON THE DASHBOARD OR 2) THE BATTERY DIES. THIS IS HAZARDOUS BECAUSE YOU RUN THE RISK OF YOUR BATTERY DYING IF YOU DON'T MANUALLY OVERRIDE AND TURN OFF ALL REAR LIGHTS. IF YOU DO MANUALLY OVERRIDE AND TURN OFF ALL THE REAR LIGHTS, THEN WHEN THE REAR DOORS ARE OPENED, NO LIGHTS TURN ON. AT NIGHTTIME, YOU CANNOT SEE WHERE YOUR FEET ARE GOING, AND IT IS VERY EASY TO TRIP OVER ANYTHING THAT MIGHT BE ON THE FLOOR (OR YOUR OWN FEET) (THE MANUAL OVERRIDE NOT ONLY TURNS OFF THE DOME LIGHTS ABOVE THE PASSENGER, BUT ALSO TURNS OFF THE COURTESY LIGHTS WHICH WOULD NORMALLY SHINE ON THE FLOOR OF THE VAN WHEN THE REAR DOORS ARE OPENED. *AK

NHTSA #: 10104440
mediumINTERIOR LIGHTING
Filed: Nov 2004

THE DOOR WAS LEFT AJAR WHICH CAUSED THE BATTERY TO GO DEAD. THE VEHICLE WAS SUPPOSED TO BE DESIGNED SO THAT THE INTERIOR LIGHTS SHUT OFF AFTER TWENTY MINUTES IF THE IGNITION WAS OFF AND ANY DOORS ARE LEFT OPEN. *NM THE CONSUMER WAS TOLD THAT THIS FEATURE WAS ONLY AVAILABLE IN CANADIAN OR AUSTRALIAN VEHICLES. *TC *JB

NHTSA #: 10101138
mediumEXTERIOR LIGHTING
Filed: Jul 2004

THE NEW MODEL YEAR 04 TOYOTA SIENNA VANS AND HIGHLANDER SUV HAVE POORLY DESIGNED AND OR MISADJUSTED DAYTIME RUNNING LIGHTS, CAUSING BLINDING GLARE TO ONCOMING DRIVERS, DRIVERS IN FRONT OF THESE VEHICLES AND PEDESTRIANS WALKING AT NIGHT. THESE EXCESSIVELY GLARING LIGHTS DISTRACT AND CAUSE EYE PAIN TO OTHER DRIVERS AND TEMPORARY BLINDNESS. THIS IS A SERIOUS SAFETY PROBLEM THAT NEEDS TO BE ADDRESSED ESPECIALLY FOR PEDESTRIANS WALKING AGAINST TRAFFIC AT NIGHT.*AK

NHTSA #: 10082928
mediumINTERIOR LIGHTING
Filed: Jun 2004

THE INTERIOR LIGHTS DO NOT TURN OFF AUTOMATICALLY AFTER 20 MINUTES AS STATED IN THE BROCHURE AND OWNER'S MANUAL. THIS DRAINS THE BATTERY, AND LEAVES PEOPLE STRANDED. AK

NHTSA #: 10074833
mediumEXTERIOR LIGHTING
Filed: Apr 2004

THE BRAKE LIGHTS ON THE VEHICLE'S TAILGATE DOES NOT WORK PROPERLY. THE DEALER EXPLAINED TO THE CONSUMER THAT THE LIGHTS ON THE TAILGATE ARE NOT BRAKE LIGHTS BUT RUNNING LIGHTS. CONSUMER FELT THAT THE POSITIONING OF THE ACTUAL BRAKE LIGHTS MADE IT DIFFICULT FOR MOTORISTS DIRECTLY BEHIND TO SEE VEHICLE. *LA

NHTSA #: 10071948
mediumEXTERIOR LIGHTING
Filed: Mar 2004

IN MY AREA THERE ARE A LOT 2004 TOYOTA SIENNA'S. WHENEVER I PASS THIS VEHICLE I'M ALMOST GETTING BLIND FROM THE POWERFUL HEADLAMPS. IT SEEMS THAT THE HEADLAMPS ARE NOT PROPERLY AIMED. I WOULD RECOMMEND THAT TOYOTA SHOULD TEST THAT AGAIN, AND RECALL ALL THE SIENNAS FOR PROPER ALIGNMENT.*AK

NHTSA #: 10064026
mediumINTERIOR LIGHTING
Filed: Aug 2003

OWNER OF 2004 TOYOTA SIENNA XLE LIMITED - PRUCHASED IN JULY 2004. WHEN THE ANY OF THE VANITY LIGHTS ARE LEFT ON IN THE INSIDE OF THE VAN AND THE KEY IS OUT OF THE IGNITION THE LIGHTS NEVER TURN OFF...THERE IS NO AUTOMATIC BATTERY SAVER/SHUT-OFF. HOWEVER, I NOTICED THAT IN VANS RELEASED SINCE THEN TOYOTA HAS MADE THIS STANDARD ON CURRENT RELEASES. (MID-MODEL CHANGE). DOES THIS SEEM RIGHT FROM A SAFETY STANDPOINT? MY WIFE IS THE PRIMARY DRIVER AND I DO NOT WANT TO SEE HER STRANDED WITH OUR LIITLE ONE SOMEWHERE. HAD THIS BEEN AN OPTION IN A KID-FRIENDLY VAN AT THE TIME OF PURCHASE, I WOULD HAVE BOUGHT IT.*AK

NHTSA #: 10032826

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