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2003 Toyota Sienna Body & Structure Problems

17 owner-reported body & structure complaints from NHTSA data

17
Complaints
1
Recalls
Jan 2012Nov 2010
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Body & Structure Recalls (1)

RECALLCampaign #10V160000

STRUCTURE

TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.

Fix: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Owner Complaints (17)

criticalSTRUCTURE
Filed: Jan 2011

Both rear doors on your 2003 Toyota Sienna won't open from either the inside or outside. In an emergency, passengers would need to climb over the front seats to exit the vehicle. This issue likely involves the door latch mechanism and may require inspection and repair of the locking or latching hardware.

NHTSA #: 10378746
highSTRUCTURE
Filed: Jan 2012

Your driver and front passenger doors started making loud clicking sounds when opening and closing about a year ago. Two months later, your front passenger door wouldn't close fully and could only open a few inches. When you inspected it, you discovered the door weld had snapped and broken where it attaches to the door frame. Fixing this will likely require welding repair or door replacement to restore the hinge mechanism.

NHTSA #: 10445773
highSTRUCTURE,LATCHES/LOCKS/LINKAGES
Filed: Nov 2010

The handle on your liftgate broke off in your hand, leaving the gate stuck and unable to open. This prevents you from accessing the rear cargo area. The repair will likely require replacing the liftgate handle assembly and checking the locking mechanism.

NHTSA #: 10366761
mediumSTRUCTURE
Filed: Aug 2015

While driving your 2003 Toyota Sienna at around 45 mph, you heard an abnormal squeaking sound coming from the rear of the vehicle that happened on and off. A dealer diagnosed that the spare tire carrier assembly cable had corroded. There was a recall issued for this issue, but the replacement part wasn't available, and the repair took longer than expected. The fix will involve replacing the corroded spare tire carrier cable with a new one.

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NHTSA #: 10750339
mediumSTRUCTURE
Filed: Feb 2012

Your driver side door makes a popping noise that has gotten worse over time. Your automatic passenger sliding door no longer operates smoothly and has stopped working completely. The fix will likely involve inspecting and repairing the door mechanisms, hinges, and the automatic sliding door motor or latch system.

NHTSA #: 10446393
mediumSTRUCTURE
Filed: Jan 2012

Your rear driver-side sliding door won't open. You've also had a recurring problem in the past where both rear doors had difficulty locking. The issue first occurred at 140,000 miles. The repair will likely involve inspecting and fixing the door latch mechanism or sliding door hardware.

NHTSA #: 10445097
mediumSTRUCTURE,LATCHES/LOCKS/LINKAGES
Filed: Sep 2010

BROKEN CABLE FOR SLIDING DOOR OF MY 2003 TOYOTA SIENNA. *TR

NHTSA #: 10357050
mediumSTRUCTURE
Filed: Aug 2010

TL* THE CONTACT OWNS A 2003 TOYOTA SIENNA XE. THE CONTACT STATED HE RECEIVED A RECALL NOTIFICATION UNDER THE NHTSA CAMPAIGN ID NUMBER 10V160000 (STRUCTURE). THE AUTHORIZED DEALER WAS NOTIFIED TO SCHEDULE AN APPOINTMENT FOR THE REMEDY REPAIR; HOWEVER, THE TIME FRAME PROVIDED FOR THE REPAIR WAS NOT COMPATIBLE WITH THE CONTACT'S WORK HOURS. ALSO, THE CONTACT STATED THE DEALER SHOULD PROVIDE A FREE RENTAL VEHICLE DURING THE TIME OF THE RECALL REPAIR. THERE WAS NO FAILURE RELATED TO THE RECALL DEFECT. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT.

NHTSA #: 10350358
mediumSTRUCTURE,LATCHES/LOCKS/LINKAGES
Filed: Aug 2010

OPENED TAIL GATE ON 03 TOYOTA SIENNA VAN. REACHED IN TO GET SOMETHING AND GATE SUDDENLY CAME DOWN STRIKING ME ON THE TOP OF MY HEAD CAUSING A CONCUSSION. GAS STRUTS WERE REPLACED AT A COST OF OVER $300. OLD PARTS NOT AVAILABLE. *TR

NHTSA #: 10347933
mediumSTRUCTURE
Filed: May 2010

I OWN TOYOTA SIENNA 2003 CE. I AM NOT ABLE TO OPEN PASSENGER SLIDING DOOR FROM INSIDE. THIS IS BEEN PROBLEM FOR A WHILE. IT IS VERY INCONVENIENT THAT EVERY TIME SOME ONE HAS TO STEP OUT TO OPEN THE DOOR FROM OUTSIDE. THIS CAN BE SOME TIME SAFETY ISSUE IF DRIVER HAS TO STEP OUT TO OPEN PASSENGER DOOR, RISKING DRIVER OPEN TO INCOMING VEHICLE. *TR

NHTSA #: 10328934
mediumSTRUCTURE
Filed: Apr 2010

TL*THE CONTACT OWNS A 2003 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH SLIDING DOORS WOULD NOT OPEN INTERMITTENTLY. ALSO, THE SLIDING DOOR LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL UNTIL THE VEHICLE WAS TURNED OFF. THE VEHICLE HAD NOT BEEN TAKEN TO AN AUTHORIZED DEALERSHIP AT THE TIME OF THE COMPLAINT. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 17,000.

NHTSA #: 10327063
mediumSTRUCTURE,LATCHES/LOCKS/LINKAGES
Filed: Apr 2010

2003 TOYOTA SIENNA MINIVAN, BOTH SLIDING DOORS DO NOT OPERATE PROPERLY. THE DRIVER SIDE STAYS SHUT ALWAYS AND WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE. THE PASSENGER SLIDER WILL OPEN FROM THE OUTSIDE IF YOU PLACE THE CHILDPROOF LOCK ON. THIS HAPPENED ON AND OFF AND GOT TO BE CONSTANT AFTER THE 3 YEAR WARRANTY IS UP. THIS IS NOT FROM WEAR AND TEAR. IT IS A KNOWN 'SIENNA PROBLEM FORUM' ISSUE AND EVERY TIME SOMEONE GOES TO TOYOTA, THEY DENY THAT A PROBLEM EXISTS. DOES THAT SOUND FAMILIAR? IS IT SAFE WHEN YOU CANNOT GET OUT OF YOUR DOOR? *TR

NHTSA #: 10326506
mediumSTRUCTURE
Filed: Jul 2009

AUTOMATIC SLIDING DOOR ON 2003 TOYOTA SIENNA FAILURE (PASSENGER SIDE). THE DOOR STARTED TO HAVE PROBLEMS CLOSING COMPLETELY. THE DOOR WOULD SENSE RESISTANCE AND OPEN, WHEN NO RESISTANCE WAS PRESENT DURING THE CLOSURE PROCESS. WITHIN 30 DAYS THE DOOR NO LONGER MOVES AND IS PROVING A HAZARD TO ATTEMPT CLOSURE. THERE IS NO TRUE MANUAL OVERRIDE TO OPENING OR CLOSING THE DOOR AS THE SENSORS KICK-IN. WHEN THE DOOR IS EVENTUALLY CLOSED THE DOOR RATTLES WHILE DRIVING AND WE ARE NOT SURE IF THE DOOR IS REALLY SAFE. TOYOTA OFFERS TO REPLACE ALL THE PARTS AND THE DOOR MOTOR FOR OVER $1800.00. *TR

NHTSA #: 10278340
mediumSTRUCTURE,LATCHES/LOCKS/LINKAGES
Filed: May 2008

MY MINIVAN PASSENGER DOORS INTERMITTENTLY EITHER FAIL TO OPEN OR CLOSE PROPERLY. MOST OFTEN THE DOORS WON'T OPEN AND PASSENGERS CANNOT EXIT WITHOUT CRAWLING THROUGH TO THE OTHER SIDE OR FRONT. OCCASIONALLY THE DOORS WILL NOT CATCH WHEN CLOSED, FORCING ME TO DRIVE SLOWLY WITH HAZARDS UNTIL IT GETS "UNSTUCK". I'VE HAD THESE PROBLEMS INTERMITTENTLY SINCE THE VAN WAS LESS THE 1 YEAR. THE DEALER HAS TENDED TO BLAME ME OR MAKE A REPAIR WHICH HASN'T LASTED. MOST RECENTLY THEY REPLACED A DOOR HANDLE AND SUPPOSEDLY ADJUSTED A CABLE AND TOLD ME THE PROBLEM WAS FIXED AND GUARANTEED FOR 6 MONTHS AND THEN WANTED TO CHARGE FOR ADDITIONAL PARTS AND SERVICE WHEN BROUGHT BACK IN 5 WEEKS LATER WITH ONGOING PROBLEMS. IN REVIEWING YOUR WEBSITE THIS IS A PROBLEM WHICH HAS BEEN REPORTED BY OTHERS. SOMETIMES THE THUMB PIECE STICKS, OTHER TIMES THE HANDLE FAILS TO OPEN THE DOOR. A THIS POINT BOTH DOOR HANDLES HAVE BEEN REPLACED AND YET PROBLEMS STILL OCCUR, ESPECIALLY WHEN IT IS HOT AND HUMID OR VERY COLD. DATE GIVEN IS WHEN PROBLEM FIRST STARTED, STILL OCCURS IN 2008. *TR

NHTSA #: 10227131
mediumSTRUCTURE
Filed: Oct 2007

BACK HATCH UNLOCKED AND FLEW OPEN ON HIGHWAY WHILE I HAD CUSTOMERS IN MY 4 RUNNER. PULLED OVER AND TRIED TO SHUT...WOULD NOT SHUT. HAVING TO DRIVE NOW WITH BACK TAILGATE TIED SHUT. EXHAUST COMES IN THROUGH BACK OF VEHICLE. HAVING REPAIRED ON 10/24 FOR A COST OF OVER $400! *TR

NHTSA #: 10206433
mediumSTRUCTURE
Filed: Apr 2007

2003 TOYOTA SIENNA CE 5-DOOR V6 W 59K MILES. OUTSIDE DOOR HANDLE ON DRIVER'S SIDE SLIDING DOOR BROKE. DOOR CANNOT BE OPEND FROM OUTSIDE AFTER THE BREAK.*AK

NHTSA #: 10187457
mediumSTRUCTURE
Filed: Jun 2006

DT*: THE CONTACT STATED IN HOT, HUMID WEATHER, THE REAR DOORS WERE CLOSED AND WOULD NOT OPEN. IF THE OPENED, THEY WOULD NOT CLOSE. THIS PROBLEM OCCURRED INTERMITTENTLY. THE DEALER HAS REPLACED THE DRIVER SIDE OPENER WITH NO SUCCESS. THE DEALER CAN NOT DUPLICATE THE PROBLEM.

NHTSA #: 10161148

Other 2003 Toyota Sienna Issues